Arrived eventually
Order placed on 11th Feb then nothing showing on site except "Processing". Contacted through their chat on 27th and was told that was normal, it could take 21 days for free delivery! Basically they somehow get cheaper delivery if they sit on the box for 3 weeks before sending it. After making it clear that I thought that was wierd, They agreed to get it to me by Friday 1st March. I contacted them again on Thursday as I'd had no confirmation from the courier that they had a parcel for me and was told it would be delivered as arranged. It arrived today, so all good but still odd on many levels.