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Rico F. profile picture
Rico F.
18 December 2025
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Be careful what you buy at VBS--if they choose to stop carrying the product, you will be left hanging, freezing in the winter cold. VBS sold me two wonderful gas stoves--Thelin Gnome gas stoves for two different homes. Mark, the owner of VBS serviced these and my Renai and Toro stoves through the years. When the company was sold, new owners kept the name, VBS, but will not service the stoves they no longer choose to sell. While the technician is clearly capable, and gives indication he would be willing to help us out, he needs his bosses support and they say "no." Clearly they are concerned with legal issues or some other financial fear for their young business. But we need to help each other out here in little Homer. At least it used to be that way. Check out other stove and heater stores in the area that will help you out when the temperatures reach the low twenties and below as they were this week when I asked for help. They said no, even though we spend significantly each season for maintenance on our rental units. I will look for new service for my heaters. Sorry Mark, you may have begrudgingly serviced my products after discontinuing selling them, you stood by your name and reputation. Unfortunately, the new owners do not.
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cody fry
15 September 2025
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Penny is always extremely helpful.
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Marianne Schlegelmilch profile picture
Marianne Schlegelmilch
9 August 2024
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We purchased a Jotul gas fireplace and the installer was exceptional. The store has a great product line. We are new to gas fireplaces and have had many questions and are disappointed the staff members are now impatiently telling us to read the manual instead of calling, which is frustrating as we have much going on right now with managing several health crisis. We prefer to do business with a company that supports their customers in a stronger way than this as it has only added to our already stressful lives to feel like a bother.
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Nada Androus
28 November 2023
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Great customer service
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Stephen Strack
23 September 2023
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I would recommend them to anyone on the peninsula. They were super friendly and helped me pick out what stove works best for me.
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Shannon Oleson
25 August 2023
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Katrina was extremely helpful friendly, and very knowledgeable about the equipment sold. 10/10.๐Ÿ‘
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Sandra Verboom
26 June 2023
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Nice selection of wood and gas stoves. Super friendly and helpful staff with good knowledge of their inventory.
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Mahealani Coila profile picture
Mahealani Coila
4 March 2023
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The team at Homer VBS is awesome. Amanda has been so very patient teaching me about all the ins and outs of wood and gas stoves. Her depth of knowledge is incredible! They did the removal of my old unit, and the team was super easy to work and considerate of my home and pet. They even brought extra tools, just in case. (Last repair guy made three trips back to his storage for forgotten tools and charged me for the extra travel time!) Would highly recommend Amanda and her team!
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Erin Jerde
17 May 2022
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Bought a toyo, serviced a toyo, and purchased a wood stove. Had great experiences with all 3. Staff was friendly and courteous, explained things in great detail. Great value. Highly recommend.
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Natures Ventures
12 October 2021
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We brought our toyo heater in for the standard 3 year tune up. We were greeted promptly and professionally, filled out basic info then directed to pull up to the service door. The staff helped us unload our unit from our vehicle. During the tune up the service tech found a faulty gasket, which he replaced. When we picked up our toyo the staff helped us load it back into our vehicle. We installed back at home. Not only does our toyo seem to be running more efficiently but itโ€™s much quieter! I highly recommend VBS heating for their prompt, friendly, and professional service work!