



I needed to replace some siding and repaint the entire exterior of my 2 story house. It hadn’t been painted in many years. We also wanted a slight color change. I asked M&M and other companies for bids. Crystal Cantu was the sales rep for M&M.
In the end, it came down to M&M and one other bidder. They were close in price, so my deciding factor was going to be quality/craftsmanship and customer service. (I am a very particular customer.) I did my homework and due-diligence on both contractors. The tie-breaker was the very strong recommendation of a friend that is just as particular as I am, who used M&M on a job 2 years ago. So, I hired them and Crystal became the project manager. She arranged for Luis’ crew to do the work.
From start to finish, it was clear that Luis’ crew was committed to doing a high quality job. The siding repairs/replacement, preparing the surface for painting (caulking, filling nail holes, pressure washing, re-nailing trim pieces), etc, were all done to the same standard I’d have done myself. Throughout the job, the crew worked as experienced craftsmen and showed real pride in their work - and the workmanship was outstanding. The paint job looks great!
Here are some details so you can get a sense of how M&M does business …. 1) At one point, Luis realized my chimney needed to be completely re-sided - the basic repair we had planned/costed was not going to be sufficient. Crystal had warned me up-front that this could happen. So I was not caught off guard when there was an additional charge. 2) Another time, I realized something needed to be painted that Crystal and I had never discussed. When I asked her to give me a price to do that work, it turned out that she had already included that work in her initial bid - she was THAT thorough in her estimating. 3) Finally, Crystal noticed a small gap underneath a bay window that should have been closed/filled by the original builder. So she had her crew install/paint a trim piece to close the gap, at no additional charge.
When the work was nearly done, Crystal did a careful personal inspection. Again, she’s thorough and knows what to look for. She caught a few things that I missed in my own inspection and got them corrected.
I am extremely pleased with the work M&M did for me. I expect to hire them again when I’m ready to re-roof next year.