The blinds I ordered arrived on time. I am very pleased with them. The quality is wonderful. The salesman, Jeff, was a great help. The installer was perfect. I would suggest one thing to people who have southern exposure. Be sure to order the blackout version of light colored blinds. I did so only for my bedroom because of the extra cost involved, but if I had it to do over I would have ordered it for the other two rooms as well. It doesn't really block out all the light but it makes it much less bright and that is helpful.