Great experience! Salvatore was very friendly and helpful throughout the process. Really appreciate his customer service!

I’m a 76 year old woman with a 14 year old car. I have had my car into Matt’s Auto for engine repair, oil changes and overall maintenance. Every time I have received a detailed description of the repair and the cost which I believe I I a great price and it is completed in a timely manner. The customer servicemen are excellent, knowledgeable, and able to describe the repair where I can understand. Thanks Matt’s

I was on the way to the cities to catch a plane to Olando and just as we got into heavy traffic my car, it started to loose power. We got to hotel, caught our plane and from Orlando I had to pick a shop to fix my car and had no idea where. Then i saw Matt's Automotive and have worked with them before in Fargo. I called and Salvatore took care of everything. Within the same day, he found there was recall on my car. He told the initiative to call the dealership and deal with the logistics. I really appreciate Salvatore and the guys at Matt's for saving my vacation.

Great service , great people Pay them a visit

I'm a little out of my element with auto repair, but Rob was so kind when helping me figure out what needed to be done. He even went out of his way to find a better price for my battery.

Blew the engine on my car with only 117000 miles on it. Car was still in good shape, very little rust, a few dings, new tires and alternator. Call dozen of places about getting rebuilt or used engine. No real definite answers untill Rob at Bloomington store helped me figure out best approach. Car now has used engine, some warranty and runs great. It wasn't cheap but I'm pleased. Thank you.

Had my transmission serviced they are replacing the seal, it went quickly and I’m very pleased with the service. The shop guys are awesome.

After paying Bobby and Steve’s $2000.00 my check engine light came on again after a few days. Bobby and Steve’s couldn’t get me in till the end of the next week so I drove over to Matt’s. Robb decided to check my oil and found it was 2 quarts low. Problem solved!!!! Never going back to Bobby and Steve’s on 494 and France again! I’ve since been back to Matt’s again for an oil change and it was an excellent and honest experience. I definitely recommend them!

Great experience 👍 they worked fast and awesome customer service.

Had a very good first time experience doing business at this shop. They gave me transparent insight into everything they were doing in real time with their online data sharing. They were also quick. Much appreciated!

Got an oil change at a local Valvoline, noticed oil leaking out the bottom of truck with in minutes of the oil change. Went back to Valvoline and they told me it was a bad hose that needed attention. So I drove a quarter mile down the road and asked Mats automotive if they could have someone look at it. Knowing I had to appointment and late in the day when I arrived. Austin at the front counter said they were super busy and booked up but took time to walk out and look. When he seen the oil dripping out of the bottom of my truck he took the time to fit me in! They found the oil filter was was put on wrong and leaking oil from it and was already a quart low! I they replaced the oil filter and topped off the oil and looked it over to make sure there was no other issues! I would recommend this place because of the time they take and care they provide! I work out of town and drove aN hour out of my way to get an oil change. I appreciate Austin and the staff here and they saved me in a big way!

Very helpful with my brakes today! Reasonably priced. Friendly.

Rob delivers amazing customer service

Matt's provide oil change and enhanced safety and condition check on my 2004 Corvette. The work was completed faster than promised. The result of the vehicle check resulted in only a few minor, non-critical items for future work. Very honest team.

Rob Duerkop was a very pleasant person to talk to. Enjoyed my visit as he explained all that I needed to understand what work my vehicle needed.

Good services, clean and nice lobby, good location. Happy to get a uber ride to the shop.

I needed tires mounted on wheels that weren’t on the vehicle and they were kindly able to accommodate my request.

I have just had yet another fantastic customer experience with Shelby, the service Manager. My experience with Shelby’s leadership and interpersonal style is, by far, the very best I have experienced in the auto service industry, ever. I don’t say that lightly, since I do have significant expectations of excellent customer service. Additionally, a management change at this location has been much needed over the past couple of years, and I couldn’t be more pleased at Shelby’s taking the reins in such an efficient and professional way. Shelby excels in all the areas that are so critical to us customers. Here are some of Shelby’s attributes that cause me to say, “Matt, you finally have a Manager you can rely on and be very proud of!”: •Top notch communication style (honest; articulate; helpful; big picture and details all spoken to the customer in an understandable and friendly way; clearly shows an excellent grasp of the necessary technical knowledge to getting the best service for my car. •Consistently very respectful discussions with me, the technicians, and other customers. •Whether on the phone or in person, Shelby exudes confidence and competence, across the board. Matt, thanks so much for hiring Shelby to serve us so well and take this location to new heights! Best to you both, Lor

So happy they could fit me in a hurry.

Was recommended to this shop that was twin city tire for the longest time. Was given professional and honest repair quote before the repair and shelby the manager provided great customer service scheduling and pick up of vehicle.

Great communication. No pressure. No surprises. I will be coming back.

Highly recommend getting your car diagnosed and repaired here. Good job at a fair price done quickly (in and out the same day for us) - they even provided complimentary Uber service. Can't beat that! Would definitely return again for future work.

I’ve had nothing but good experiences here at Matt’s. They are great at explaining what is happening with your vehicle, checking in about costs prior to servicing, and only providing service that is needed. Won’t go anywhere else as long as I live in this area.

I’m not someone who writes reviews, but I had such a positive experience with Matt’s Automotive, that I couldn’t wait to write this review! When my car stalled on a busy highway, I had it towed to Matt’s Automotive because AAA said the business is “AAA approved.” The staff could not have been nicer to me in such a stressful situation. They could’ve diagnosed anything as the problem(s) and easily taken advantage of me. Instead, they were extremely honest and ethical, and determined it was a simple cause and totally inexpensive solution. I’ll now go to Matt’s Automotive for all of my car repairs, with total confidence in their honesty and competence.

after being fleeced by a couple of other places in the area, I learned enough about car repairs to be dangerous. My attempt at fixing the problem myself went south and I had my car towed to Matt’s. They were super quick with finding the issues that had been the sources of a 6 month ordeal with my Toyota. The inspection report was incredibly thorough and helped me make an educated decision. They were kind, sympathetic, and got my car running as good as new. I will be returning to Matt’s for my routine maintenance and the additional work I need to keep ol’ Betty running smoothly.

Great service! Comfortable waiting area. Will be back!

Excellent customer service and very knowledgeable staff. I would bring my car back to Matt's anytime I need work done on my car!!! Very satisfied customer! Thank you for being there for your customers!

This establishment provides excellent vehicle maintenance services. I had the pleasure of working with Brian and Chris, who demonstrated utmost honesty and professionalism. Their exceptional service and understanding nature make them highly recommended. I have entrusted my car to them for various repairs, and they have consistently exceeded my expectations. They even assisted me during a challenging situation with my vehicle.

If you are looking for a no pressure technology forward mechanic, come to Matts! Scheduled online, brought my car in the next day, and had a diagnosis within a few hours. Unlucky for me, my 2007 toyota needed a lot of repairs. Brian called me, told me what to expect and to look over the quote from the diagnostic I had them perform. Brian then called me back and went over everything and told me to just look at the quote and let us know what work we would like done. I appreciated this because there was no pressure. Laid everything out clear as day and gave me the option of what to repair. Brought in on a Thursday and I was back driving by the following Tuesday. Would highly recommend Matt's if you are in the Bloomington Area!

I had an awesome experience at Matts. They diagnosed my vehicle and repaired it for a reasonable price. The employees were very nice and knowledgeable. I will be bringing my vehicle back to them.

I’m a new client to this auto shop and called after my oil already needed to be changed- Matt’s squeezed me in asap and I’m so glad they did! The lounge area was spacious, clean and comfortable and the front desk staff Brian was SO kind and helpful.

I don't normally care to write reviews, but Matt's Automotive really came through today and I feel compelled to share my experience. My local dealership wanted an outrageous figure for a short service job with expensive OEM parts, but fortunately Matt's Automotive was able to do the same service with the same OEM parts for significantly less, and they got it done same-day as well. Brian specifically went above and beyond to handle what was a somewhat unusual service issue, and I was able to drive off the lot today with a car that's running as smooth as when it was new. Having lived in Moorhead, I was a customer of Matt's for several years and had consistently received great service at a reasonable price. I'm happy to report that their Bloomington location meets the same standards, and I'm relieved that I don't have to search for a new reliable auto shop here in the Twin Cities. Matt's nails the customer experience. They have a reliable and intuitive system for assessing your vehicle and selecting what services you want done. The staff is always very friendly and receptive to all my questions. The waiting area is welcoming and clean. And they're fast in getting you a ride if you need to be somewhere. I've had a lot of negative experiences with other auto shops, but Matt's isn't one of them. They're a really tremendous crew that provides solid service, and I highly recommend them.

These guys are the best! I came in for some troubleshooting with an odd start problem with my truck. I am always nervous taking my Vehicle is as I have been overcharged at other shops. This was not the case with Matt’s Automotive, they were extremely helpful and made sure I was helped fairly. The staff was friendly and kept me updated as needed. These guys are know their stuff and I will be using them for all my automotive needs in the future.

Communication was clear and timely. No high-pressure sales, truthful assessment, and allows space for customers making informed choices about their recommendations. All of these things I value in a car repair shop

I have had my 2001 Buick LeSabre for service at Matt's in Bloomington for many years. Cole took special care of my car and went above and beyond what most places would do when servicing a car. Thanks Cole your the BEST

Jeremy was so knowledgeable, patient with explaining details of repairs needed. 5 stars all the way.

The Bloomington location and staff have been nothing but helpful when I’ve had everything from car troubles to basic maintenance… highly recommend!!

A faulty part was the issue and it was replaced under warranty very quickly. Really appreciate the fast turn-around!! Thanks guys! Dave

They are very straight shooters here. You are getting exactly what they tell you are.

Had oil change and smoke test on first visit. Workmanship and communication were good. Will return for next oil change

My experience at Matt's Auto Service was fantastic. KC and his team were incredibly knowledgeable, efficient and courteous. My car was fixed perfectly and the price was reasonable. The mechanic was professional, they diagnosed the issue quickly and had my car running smoothly in no time. I highly recommend them for any automotive needs.

I'm costumer to this place for some years, why? Because they are friendly, professionals and really take care what you car need. I recommend Matt's Automotive Service Center go there and not disappoint at all.

Casey did a great job on getting my vehicle in and taken care of. I will be back in the future.

I recently visited Matt's Automotive with a tire issue and was blown away by the exceptional service provided by Casey and the team! Not only did Casey go above and beyond to repair my tire, but he also took the time to provide me with extensive information about my vehicle, including tips and recommendations for future maintenance. He even introduced me to the technicians who worked on my car, which made me feel confident and informed throughout the entire process. I am extremely pleased with the service I received and will happily take my business here in the future. I highly recommend Matt's Automotive to anyone looking for honest, reliable, and top-notch auto repair. Thank you, Casey and team, for a job well done!

Good experience, would go back.

Great service and employees! Advised and assisted on my needs!

Came into Matt's Automotive for an inspection on my car. I was hearing noises and had no clue what was wrong. I spoke on the phone with Geoff and I received excellent customer service and they let me come in right away! They were completely honest and respectful, and gave me a low price for the issue. I was able to wait in the beautiful lounge, with free coffee and other beverages, and TV. Thanks again for all the help!

Had a smooth, easy experience with my oil change. Friendly customer service and I'll definitely be back.

What a great experience!! As a former auto repair shop owner who might be a bit judgy :-), I was so impressed with my service. While I was just in for an oil change, I was fortunate to visit on a day when the service advisor's son was visiting and even helping out. His dad, Casey, guided him to consult with me on the condition of my air and cabin filters and I agreed that they needed to be replaced (I value keeping cars well maintained to achieve a long life). The Foreman, Dan, was awesome and actually took me back to the shop so he could demonstrate something on my car. (ummm, I may have not known how to operate something on my car and obviously, I was too lazy to look at the manual). I really appreciate an honest and transparent shop. I felt right at home. While the atmosphere was homey, the inspection and communication process was highly professional. Thanks, I'll be back!!

Very nice, big waiting area, friendly staff, informative but NOT pushy! Will for sure be coming here for future car needs!

Kacey was super personable and the place was immaculate. Service was done quick and when looking up the cost of average repairs for what was needed it was not overpriced at all. Daniel the mechanic (i think that was his name) brought me back and showed me everything i needed to see to be happy post work done. Overall great experience and will probably make them my family mechanic as i live close. Bonus points for free Apple Juice.

Highly recommend Matt's automotive! I had a flat tire and needed 4 new tires- they were very reasonable and had wonderful customer service-- even changed my key fab battery for free and ran some diagnostics for me. This place is great!

Matt's Automotive, thanks for the great oil change! My car is running so much better, you guys are the best team expert's.

Great place . They did good work! Very satisfied !

Got me in right away and took good care of our truck. Called them on a Friday asking about a transmission fluid change and they told me to bring it right in and they had it done same day for us. I will definitely be recommending Matt’s Automotive to anyone needing service on their vehicle.

The guys there are amazing, always very helpful and knowledgeable. 10/10 recommend if you are looking for quality and affordable repairs. Will has been my been my advisor and honestly one of the nicest and most patient person I’ve worked with.

Matt's serviced my car & my dad's truck. We were super pleased with the quality and speed of the work, as well as the attention to detail and courteous & positive attitude of the Matt's team (even when I showed up to pick up at 5:00 on the dot - sorry!) The inspection was very thorough and they were up-front and honest about the cost of the work, availability of parts, and what was necessary vs. could be future maintenance. It was awesome to get my car back and be able to FEEL the difference in how it drives for the money I spent! Lol. We felt the value was great for the work they did and are happy to support and recommend a local spot :)

Had a great experience working with Will the service manager cordinating the repairs. Also a Big Thank You to Alex the technician who did the repairs in a very timely manner. I will go back for future repairs.

These guys do go. The extra mile pay dot me a Uber to and from work in. My truck was done when I got there 5 star.

Had great customer service..I will return thank you...

Great great service. Nice people too

I've had service done at Matt's a couple times now - oil changed and other basic maintenance. I'm very happy with their service and the price compared to other shops. I really like the text updates and notification letting me know the work was done. Very professional. Matt's is the RIGHT place to go in Bloomington for honest reliable automotive service! Almost 200k miles and they've kept it running like a Rolex!

Super accommodating,called uber and found us a rental place. I can't say enough good things!

I couldn't get through on the phone so I went online and from there on out the service was flawless. The online system was very easy and convenient to follow. Started from leaving my info, to making an appointment, approving diagnostic services online, and then picking up my vehicle. I was also able to get through easily via Email with a question I had. This new online way is by far the easiest way to get the job done and see what needs to be done. Great customer service at the counter also. Two thumbs up... -Jeremiah

They took great care of my car! They are full service and charge what they say they are going to charge. Great mechanic experience!

I had such a great experience here. The space itself was updated& clean. The staff was very kind. I really appreciated the paperless system, where I could see every step of work on my car. It is helpful for me to be able to look back and see what was recommended& worked on. I’m glad I tried this place out! Thanks.

I recently had a quick trip to this location to get the staff's help with a noise issue in my G37X, and I can't emphasize enough how impressed I was with the welcoming atmosphere. The place was exceptionally clean, smelled great, and they even offered water, coffee, and a fantastic phone charging station :p. Will was the person assisting me, and he truly went the extra mile to address my concerns. He made it clear that building trust and fostering long-term relationships with clients was his priority, and he certainly succeeded. From now on, I'll be relying on this place for all my current and future automotive needs. Thanks Saleh

The guys at Matt’s are fantastic. Quick, easy and the loaner vehicle makes it a no brainer. Thanks!

Fast and fair

Great upfront customer service.

Decided to try Matt's Automotive because it is close and was very happy with the work they did. Was able to get in quickly which I appreciate.

Matt's has been great from routine maintenance to suspension and brake and rotor replacement. Personable people that are happy and willing to show you details, regarding the inner workings of your car.

Got me in and out in the time promised. Used a coupon work was done great price. Got a follow up the next day asking if I was experiencing any issues. Definitely I will return if I need something done again..

Matt's did a great job letting us know what was making a sound on one of our rear wheels. They did not try and do work that was not necessary but gave us info and let us decide what we wanted to do with our vehicle. I would be comfortable sending friends or family to Matt's.

All went good I will be a repeat customer

Very courteous and thorough. Very good with communication.

I was able to make an appointment easily and I was in and out in a very short period of time.

This was some of the best service I have had. Great people and easy going. And they were not trying to give you a hard sale on part that you did not need explained everything well. I truly recommend them.

I appreciate the honest and quick service for rear brakes and serpentine belt replacement.

Great service

Matt's Automotive Service is a great place for your car care and friendly customer service too. A comfortable atmosphere and TV to watch while sitting on there cozy couches. Affordable prices and it was my first time there and I'll be back again!:)

From my first phone call with Will, I felt I was talking with a trusted advisor who had my best interests in mind. Charged fairly, treated me like family, and got me in and out quickly. I will go back with all my vehicles and recommend to others. Nice job Will and team!

Done quickly, done well. I also appreciated the vehicle inspection. Very through

Awesome place. I called an hour and a half before close and William got me in and didn’t even charge me for a scan. He was super friendly and professional. Definitely recommend for any vehicle inspections or services.

Amazing communication while vehicle was being worked on. Very reasonable price and super quick time frame. These guys are good & trustworthy.

Since going to Matts I have been impressed with their level of service and detail as well as transparency about what they may find. Pricing so far has been on par with most other places and maybe even less.

I was able to text the Team at Matt's and get info early on with a quote. They provide excellent service and a shuttle ride to my home. They were able to squeeze me in on a Friday afternoon, so major props for that!

My car broke down on the side of the road early on a Saturday morning and I was able to get a tow to Matt's and leave my key in the dropbox. I was surprised to get a call almost as soon as they opened on Monday morning, and even more surprised to hear I didn't have to drive down there to meet with the technicians in person. Everything was handled online, and the customer service was excellent. Bernie was very kind and patient with me (I know next to nothing about cars) and answered all of my questions, and it was so easy to look at all the repairs my car needed online in real time as they updated the information in the system. I was also able to select repairs I wanted done and the ones I didn't. They were also very fast, and had my car done before the end of the day! I'm very satisfied with the service, and should the need arise I will definitely go to them again.

Great service, nice service manager and mechanic. My vehicle and me were treated with respect and care. As customer with a very long-term relationship with the former Twin City Tire location now owned by Matt's, I will be back.

They checked the batteries on 2007 Toyota Camry Hybrid and found one needed replacing. They ordered it and replaced it within days. Easy to schedule appointment quickly.

Quick, friendly service. Will be using Matt's again for my vehicle maintenance or repair.

I was stuck in the snow last week. I wish I know the drivers name but he was super nice. I didn’t feel safe driving my car so he offered to tow it to my destination no charge. God really sent me an angel that day

Great crew. A problem was identified, one requiring almost a full business day of labor- and I still had a fixed car within 24 hours of them finding the problem. Will be returning in the future

Had oil change and tire change done before winter..all done quick and professional.

smooth.

Garden tractor flat tire due to nail. Courteous prompt service at the appointment time with very reasonable charge.

Knowledgeable caring staff. Repairs made in a timely manner. No follow up needed.

My new shop, They got me right in, and right out.. car running smoothly... Thanks Guys for your awesome work and everyone there were so nice and welcoming.

They check out and verified that there was not a problem with the car. They told me what may next work in the future.

I loved the waiting room and coffee.