My experience with a very big job with Windy City Rooter was spotless from beginning to end. We replaced a lead service line from the city's water line into my house which entailed digging up the street and sidewalk. Max came by to quote everything and gave us a really thorough explanation of the job at hand. Answered every single question we had. The job was going to be complex and expensive. Max priced us fairly vs. other people who tried quoting us crazy amounts without even bothering to see it. Tara and Laura were top notch with communication on a regular basis while we waited for the permits. It was so seamless. Tara communicated with me every step of the way on scheduling and any issues that came up. Joe led the job and his crew was prompt (7am start!) and worked late to get everything done on time. They were super clean and thoughtful about how they approached everything. If there were any issues that popped up (there always is something when you dig), he brought it to my attention immediately. They finished the job right on time. I could not be happier. I was a little scared about how big of a job this was and considering how much it cost, but they did awesome. Update: second large job done. Again super efficient, fair price. The guys are super professional and timely. The office staff is also amazing.

We started a job that went awry and they saved the day with prompt service. Jorge did an excellent job! But I was more impressed by the supportive teamwork. James and another guy showed up to help make repairs expedient. The whole team was honest, reliable, knowledgeable, and provided great customer service. It was refreshing to get straight answers to my questions. I will definitely call Windy City Rooter for my future plumbing needs.

They did an excellent job of resolving the issue and completing it fast. Dave Snyder was excellent customer service and was very knowledgeable to help prevent future issues. Nice guy

Came out fast polite and explained everything!

They responded quickly. They handled the problem professionally. Pleasant to work with. Came with large van full of supplies.

Mike and his crew were not only extremely knowledgeable, but fast and thorough. Mike saved me thousands of dollars because he knew far more than the other company I had bidding on my job. He knew exactly what I needed. A++

Late last night our ejection pump in our basement went out and of course left a big mess! I called Windy City and they had someone out early this morning with a very fair estimate and did the work immediately. Not only did Dave and Mike do a great job, but they recommended a mitigation company for cleanup that works with my insurance. They were professional, fair, and got here so quickly and the mitigation company will actually be here this afternoon as well. I highly recommend Windy City router and Dave and Mike! 10 out of 10!

Amazing service, Max showed up and fixed the problem with our sewer in less than an hour. As a new home owner he gave me all the advice I needed to resolve and prevent further issues. I will definitely call Max and or Windy City rooter for all of my plumbing needs.

They came earlier than expected (glad I got up earlier than I wanted) and I was pleased with this. He diagnosed the issue immediately based on my specific details of the issue and had it fixed within less than 2 hours! Granted it was a toilet leak but it was in a confined space. Very pleased at the moment.

Just want to send a huge 'Thanks' to Max and his staff for swift work, excellent customer service, and a job well done! July of last year, we need our service line replaced. Max and his team, did a assessment and was informative to us throughout the process with the camera scope. He assisted us in filing the claim with our insurance, which was giving us trouble but we ended up being rewarded with claim 👍🏿. The team did a great job replacing everything with new material, filed the work permit, cleaned up the debris, and the whole process took only a few days. We haven't had any issues since and Max checks with us often to make sure everything is still OK. I definitely recommend this company.

What wonderful service and hard working people! James and Michael were on time and got the job done very efficiently! The staff at the office knew their stuff! Very professional! I would recommend them to anyone!!

David arrived promptly to inspect my tankless water heater. He even texted me to inform me of his arrival. Upon his arrival, he thoroughly inspected the water heater and explained the functions of each component. After evaluating the situation, we decided to replace the unit, as it was over 20 years old. David recommended a suitable replacement and outlined the services they could provide once the installation was complete. I accepted his offer, and he quickly prepared the necessary paperwork. On the same day, I received a call from his office, and they began scheduling an appointment for the installation of the new unit. They found a suitable date, and I was up and running with a visit from a plumber named James. James also called me the day of and texted me with a 30-minute window in advance to inform me of his arrival. James arrived with his assistant and the new unit. He explained the installation process and estimated the time required. He informed me that the current location for the old tank was too small for a newer tank. Thus, the unit he came with, was not going to work because it was too large. He offered options, but it would take approximately 3 to 4 days to obtain a suitable replacement. However, he managed to find a perfect tank elsewhere that required him to drive to pick it up to ensure timely delivery. Superman James took the initiative to pick up the tank and install it in less time than waiting for it to be shipped. I greatly appreciate his efforts in going above and beyond to ensure that I received the tank and that my tenant had hot water. The only issue was that there was a missing piece in the sealed tankless water heater box. Superman James promptly visited a local big-box store and retrieved the missing part. He even provided me with a decorative plate to cover the venting from the outside of the house. In the end, James’s installation was flawless and exceptionally clean. From day one to the end of the installation, customer service was top-notch. From the office staff to the actual technicians servicing, they were all very polite and professional. I highly recommend this company for anyone in need of just an inspection or bigger jobs. I appreciate the promptness and efficiency, David, James, and the rest of their crew did for me and my tenants. What a great company!

David was very honest. He completed the work timely and explained to us what the issue was in normal terms. We appreciate him fixing our clogged sink!

David was amazing as diagnosing and fixing our building’s kitchen sink common line back up. Very much appreciated all the additional details he was able to share regarding general plumbing processes and signs to keep an eye out for

Very satisfied

Very knowledgeable technician. He did a great job and I was very pleased. I would definitely recommend him again.

!! David was very knowledgeable about the issue I had with my plumbing. He patiently listened to all my plumbing concerns and provided sage feedback. If you are looking for Excellent Professional Service at a reasonable price reach out to Windy City Rooter and ask for David.

Max and his guys are awesome people you can trust! 10/10 they’ll do things the correct way

I called Windy City Rooter to snake out a slow drain. They discovered a collapsed pipe with their camera. My house is on a slab so with further review with their camera, it was discovered that my 50+ year old sewer pipe in my slab needed to be replaced including my bathroom drains all the way to my septic. The whole crew worked at my house for a week. They were at my house early and stayed until 4:30. Some of the days they worked later to get the job completed. Max the owner and all the guys who worked on this project were professional and always answered my questions. They did the best they could with putting up plastic in area's to help isolate the dust. They are a great company to work with as they are very knowledgeable with this type of work. They even told me to contact them when I'm finished remodeling my bathrooms and they will come out and install the replacement toilets they provided me at no cost.

Was very informative about what he was doing and what needed to be done . He showed me pictures of pipes and what he needed to do to fix future problems thanks awesome company at a great price.

Windy City Rooter Plumbing was able to help us with next day service. Great communication and the rep arrived on time.

Left a huge mess, and no warranty, so we had to have some one out a few days later to resolve the problem. Price aligned with other commercial services.

Dave was great. Perfect person for the job. He was friendly, thorough in explaining the work and left the decision up to me whether I needed the work done now or down the road. He left everything clean and was very professional. He’s the kind of person you would hope for when you call to have a job done.

He was cordial, respectful, informative, quick to find the issue. Very pleasant, I will recommend him at any time. Love to work with pleasant people, and they left the area clean.

James and Spencer were very professional. They found the problem and repaired it quickly!

On a Sunday afternoon my toilet became a fountain because I tried to fix it myself. Tara helped me over the phone and Max, the owner was at my home within 20 minutes. I'm 60 and live myself so I was terrified. Max finished in 15 minutes, gave me a much needed hug ( I never stopped crying) and did not charge me. I'm SO LUCKY that Tara at Windy City Rooter plumbing was THE ONLY plumber that answered my desperate phone call . Thank you Max and Tara

Good communication, quality work, reasonable prices.

Drained my pipes… and my wallet to include my savings. Did a great job. Had promised to get my insurance to pay for the repairs. After the repairs were done, insurance denied my $12k claim. I understand it’s not their fault insurance denied it but the promises are what got me further into repair costs.

Max & Dave were both very professional, on time and nice. They replaced my sump pump with an ejector pump and pvc piping.

Was in an absolute bind after Home Depot guys failed to connect my new washing machine, and some deep corrosion caused the repair to be quite intense. James at Windy City came out same day, on a Saturday, and not only can I turn the water back on throughout the house but the new machine is connected and has all new hot and cold connections! Thank you James and WCR!

Windy City Rooter did an excellent job!

Excavate the front yard to expose the newly installed 6-inch PVC cleanout and approximately 10 feet of existing clay tile sewer. Install approximately 15 feet of new 6-inch PVC sewer piping along with a new 6-inch PVC cleanout. Power rod and perform a video inspection of the remaining sewer line. Remove improperly installed drain, waste, and vent piping serving the basement kitchen, and install new PVC drain, waste, and vent lines, including two new 1½-inch PVC tubular P-traps. Remove the undersized vent line from the shower and install a new 2-inch PVC vent line. Remove improperly installed vanity drain, waste, and vent piping and replace with new PVC drain, waste, and vent lines for the vanity sink. Inspect the underground, newly installed shower drain completed by previous plumber. Max and his team provided peace of mind by handling the job professionally and obtaining all necessary permits. I highly recommend them if you want to sleep good at night.

We contacted Windy City Rooter to discuss our plumbing issues. I found them to be very knowledgeable and professional. On the day of our appointment they arrived to access our plumbing issues, provided us with a written estimate and within 24hrs the plumbing problem was resolved. Windy City Rooter is now on our speed dial for any future plumbing issues. All the team members were very helpful and easy to work with.

Max has handle 2 sections of man sewer pipe for very reasonable price but there work is worth every penny if not more. I had a clog he came out and took care of it fast and efficient. He replaced all my sewer lines in 2021 had to dig up the yard but had to be done! If you want someone that knows what there actually doing the Windy City team is a good bet

I love that I have found my go-to plumber. Windy City treats their customers like family, doesn’t up charge for emergencies and does quality work. They helped diagnose a bigger issue for us today with the septic and replaced our sump pump.

Glad I called Windy City Rooter! They came in inspected, asked me a few questions about the issue I was having, and made the repair in a timely manner. They left everything clean, and we're very professional. Would highly recommend them.

Great overall experience these are our guys!

Windy City Rooter Plumbing is super. Very professional and detailed. Max and Dave are men of integrity and went above and beyond the services that were needed. I highly recommend them...

This guy is rude and will screw you out of money for work he didn't even do. My brother called him for a sewage leak in his driveway. The guy showed up, realized he couldn't fix anything, and still charged $2500 for doing no work. When my brother called to ask about reducing the charge and simply covering costs, the guy erupted and verbally accosted him. He also yelled at city workers who showed up to actually fix the problem. Frankly, this guy is extremely unpleasant. STAY AWAY.

I have used Windy City Rooter twice, once for a small job and once for a big job that required permits and working with the city. For the big job it involved blocking some of the street, we actually got compliments from our neighbors at how polite and quick they were. They finished the job way faster than expected. The small job they fit us in same day. Assessed the problem and made sure it wasn’t going to be a bigger problem. Figured out the cheapest solution for us that would solve the problem. They truly care about fixing your pipes and not just taking every dollar they can from you. We will absolutely be using them for any and all plumbing needs in the future.

I have used Max Davenport and his team for many years. Their response time is incredible. No matter the time, no matter the weather, they are here to help. I recommend them very, very highly. I have had a lot of work performed by them and they are the first on my list when I need someting. Their expertise is invaluable. Thank you, thank you, thank you for all you do!!!

Max and his team always answer and always take great care of us! They remember the intricacies of our house every time and always get to the bottom of the issue(s). They have great references as well when it's time for a different type of company to come out. They've taken care of sump pump issues, supply line issues, extractor issues, etc etc. They are very honest, trustworthy, and kind!!

Windy City Rooter responded quickly and replaced my bathroom faucet. The quality of work and professionalism showed was superior. I would highly recommend them!!! Sean

Dave was very knowledgeable and explained every step. He gave great suggestions in what my home may need in the future. Windy City will always be used for all my plumbing needs.

READ THE ONE STAR REVIEWS AND THE OWNER’S UNPROFESSIONAL RESPONSES! After reading this review, if you are considering using Windy City Rooter, please sort the reviews by lowest and see the 1 star reviews, along with the extremely unprofessional owner responses. Then ask yourself how likely it is that the owner and this company are someone you want to work in your home. I am writing this on behalf of my wife’s parents. The below is a fair and objective recounting of events. The Positive: Windy City was prompt in coming out the next day to diagnose the issue, and scheduled a team within the week to perform the job. The crew was professional and worked hard. FIL (Father-In-Law) is a retired firefighter and contractor who is very handy. After surgery for a serious medical issue, he couldn’t lift or do repairs. When their basement began flooding, they urgently needed plumbing help. The owner, Max, diagnosed a collapsed pipe and said 5 feet of basement pipe needed replacing under the concrete. Max only attempted to snake from a single floor drain, not the plumbing stack. The original quote was $6800 + credit card fees, but Max bartered down to $6000 flat to get a signed contract. Although FIL doubted the diagnosis and even called the next day to cancel, but Max assured him this repair would fix the problem. The crew (without Max) did the job. The contract said the remaining line would be snaked with a camera, which did not happen as they said the pipe was too small and didn’t do it. FIL, feeling unwell, didn’t go downstairs or supervise/communicate with them that day. 2 weeks later, there was a minor back-up and an employee replaced the drain plug they installed. The next day there was a major flood again and Max was called by FIL and then by FIL’s wife. The only remedy offered was to rod the pipes for $479. Max also insisted on the phone that he had “video evidence” of all the work being performed, and that FIL was brought downstairs while the floor was opened and explained that this repair would not fix the plumbing/drainage issues as there were other pipe’s downstream to blame. The simple facts are, that during the home repair, (a) FIL did not walk downstairs as he was unwell recovering from surgery, (b) it was not explained during the home repair that this would not fix the issue, (c) They paid $6000 and this did not fix their drainage issues despite Max’s promises. This is where I called Max myself. He did offer to rod the branch line they just repaired for free, but said it would be $479 for the main sewer line, which we didn’t agree to. On the phone, Max was adamant that this was explained to my FIL during the repair, and that his crew had video evidence of them talking to FIL over the opened concrete floor and explaining the unresolved issues. I was the 3rd person (FIL, his wife, and me) who received this “we told you, and have video evidence to prove it” explanation. During my phone call with Max, he was adamant that (a) there was no way to have diagnosed this issue before the $6000 repair, (b) no unpaid remedy or partial refund was possible, and (c) there was video evidence of the interaction on site Max promised to send me the video in a few days, supposedly from his nephew, though the men on site did not appear related. No video was ever sent. Instead, I later got a message: “Sir, I have not been in my office and my nephew was in an excavation accident. I consider this matter closed and good luck with whomever you have fix it.” Another company properly diagnosed the real issue: a blockage near the septic tank. Once replaced, all problems were resolved—something Max never checked before charging $6000 to a retired firefighter and his wife. I strongly recommend against using this company. I am sure Max will reply to my post with extremely unprofessional aggression and a bunch of lies, which you can clearly see in his responses to other 1 star reviews.

Absolutely the most reliable & professional company I’ve ever called!!! I highly recommend!!!

Extremely knowledgeable, very patient with questions and explanations, fantastic professionalism.

On time Great work Reasonable price

Having met Max and talked with him today after what I expected to be an expensive service call turned out to be the exact opposite, I can see why Windy City Rooter came so highly recommended. I've had a lot of plumbers try to sell me services I didn't need, or try to scare me into getting unnecessary work done, but that wasn't the case with Max. He quickly diagnosed the issue, proposed a solution that would benefit myself, and the three other homeowners affected, then informed me that the expensive cleanup I thought I'd be paying for would be covered by my insurance.

Very respectful and knowable in his field! He explained the situation clearly and i enjoyed talking with him! very down to earth!

Outstanding service by a knowledgeable and courteous professional who communicated arrival time and was quick and efficient. Highly recommend.

Dave came to do a power rod and camera inspection. He also did a water heater maintenance. When he was done he explained his findings and showed me the camera footage of the sewer pipes. He flushed the water heater and checked for leaks. He answered all my questions. Dave was very pleasant and knowledgeable. It was a pleasure doing business with Dave and his assistant.

Great work, guys!

Had a great experience with Windy City Rooter! David Snyder was awesome. He was super patient and took the time to explain everything so I actually understood what was going on. He did my sewer rodding and the price was the best quote I got out of several companies. He pointed out some issues for which I'll use him again to resolve. Really happy with the service and how easy they were to work with. I’ll definitely be calling them for any plumbing issues in the future. Highly recommend!

The entire team at Windy City Rooter are wonderful. This company was referred to me by my realtor and I would recommend them to anyone. If you are looking for an experienced professional plumber don't look any further. I had pretty significant work done at my house where a 5 foot section of my garage floor needed to be excavated to repair a broken pipe. From the consultation to the execution of the work their communication and professionalism was excellent.... helpful, responsive and didn't stop until the job was done. Dave, Keith and the team in the office are great, knowledgeable and efficient. 5* use them.... Thank you!

Extremely knowledgeable, extremely efficient, and fairly priced! Max, owner and CEO, came out himself and solved our problem for a fraction of the cost and a fraction of the time than other plumbing companies quoted us. Can’t recommend Max and Windy City enough!

I could not recommend this company highly enough! Both, the work and the crew are OUTSTANDING! Max, you are such a pleasure to work with. Your integrity and kindness is to be commended. That first day we spoke, my fears subsided. I knew then, I made the right decision. I thank you from the bottom of my heart for taking such good care of me. Joe, your backhoe experience has me speechless! I have never ever seen anyone work a backhoe like you. I watched you work it with such precision. Not only that, but you did it quickly like its 2nd nature to you. I am still speechless. Brendan, Ryan, Craig and all the rest of you that were here, I want to extend a huge THANK YOU! I appreciate each and everyone of you, more than you will know. I am sorry, 5 names is my max 😔. Thank you Max and Joe for making an extremely stressful situation, stress-free.

They were great. When they fixed our sewage problem they noticed that our water line was rusty and leaking. They not only explained everything things to us they called the city and found a federal grant that would help us. Even though they were not involved in the program they still did what ever they could to help us. Great bunch of people. Give them a call plus their inspection is free. It's hard to find trust worthy and a honest company.

Over the experience went well, the technicians and plumbers were professional and helpful and worked with me to address our issue with a broken sewer drain. The work was completed quickly and efficiently, which is always a plus.

Dave and Windy City Rooter are flat out incredible! Highly recommend this professional and family built business. They have the best equipment, over 50 years of knowledge and experience, most importantly the highest level of integrity and honest great people!!! Shout out to Dave for his level of detail and explanation thoughout the process 👏

James Zupan did a great job easy and fast. Thanks again.

Windy City Rooter is my go-to plumber for all of my plumbing needs. Nice guys, good service, reasonably priced.

Great team and Dave is very thorough and professional. Dave and his team have also worked on our daughters home and again, amazing and thorough! Appreciate a trustworthy company!!

A+ service in every way. Max, Joe, Jorge, Tara and the whole team and company were nothing but the best to work with. I had a complex job that they were exceptional in solving, and extremely thorough in their communication the entire time. THESE ARE THE PEOPLE YOU WANT ON YOUR JOB!

Great job. professional work explained what wrong took care of clog

I wish I had a happy ending story like all the one I read, which is the reason I called them. Very nice people. Showed up on time inspected the problem. Told me I need the floor opened again from a previous job done, charged me $600. I already had another company scheduled for an estimate. They came out accessed the problem did the hydro jetting my water is flowing through again. Like I said nice people though

Max, Joey and the entire team did an outstanding job rodding out my sewer line as well as replacing the line. Then they last minute laid new concrete for my front walkway. I love the finished job and would recommend them to anyone needing plumbing and concrete work!

great service in a timely matter. true professionals

Max, Joe and team did an A+ job. We needed to install new sewer and water line along with a sump pump and some minor in-home fixes. They worked quickly with strong professionalism.

I have been using Windy City Rooter (WRC) since I have purchased my home in 2005. They have installed a sump pump and injector pump. I even had them repair several cracks in my foundation. During the snowstorm this February, I woke up to water on my kitchen floor that seeped downed to my basement ceiling. I called Windy City as I thought it was a broken pipe. They arrived very quickly to my home considering the terrible weather that was occurring outside. James and Larry determined that is was not a broken pipe but my sprayer from my kitchen sink. James disconnected the sprayer for me. He told me to purchase the faucet and give them a call and WRC will come back and install it for me. The next week I purchased a new faucet and sprayer. I called Windy City and to send one out the plumber to install it for me. James and Larry were not available. They sent Brian and Sean who are great! They installed the new faucet for me in no time. I am planning to replace my shower head and shower handle in my master bathroom. I will be calling Windy City Rooter to come and install it for me! Their plumbers are very knowledgeable and their customer service is awesome. This is why I call Windy City my plumbing family! I love this company and their employees including the wonderful young ladies who answer the phone!

Undercover Boss moment. Max came out & fixed my backed-up basement floor drain. He arrived within 2 hours of my call, identified that it was a check-valve issue, fixed it, then didn't charge me. I learned after that he is the owner of Windy City Rooter. They'll be my first call next time I need something.

Good communications with office manager. Workers were friendly.

I absolutely love Windy City Rooter. Max the owner is the best. His crew was incredible. I had some major plumbing issues at my office and my building. Max and his crew were there immediately and took care of all my problems fast and with a great price. I am so impressed how professional they are and always returning my calls and texts immediately. Made me feel at ease knowing the work was done properly. They are people you can TRUST!! They did so much more than expected. They also do residential work. I called on a Saturday and the owner Max came out immediately to fix the problem. Can't thank them enough for helping me out. Don't bother searching around. This company is the best!! Highly recommend this company for all your plumbing needs.

Max came to our home in Antioch to investigate my underground gutter drain that was clogged, and we had no idea where it went. Max and team came out same day and traced the lines with a locator and dug where their rodder got stuck. They found that the drainpipe changed from PVC to a corrugated flex pipe and the flex pipe was crushed and full of debris. I was given a fair price to fix, and the guys came back the next day and replaced the bad piping. The trench was done neatly, and they even separated sticks and rocks out of the back fill and hauled all spoils away at the end. They cleaned up nicely. George the crew leader came with a plan and executed the plan with no hiccups. It's refreshing to see a seasoned well equipped and trained crew at work.

Working with Windy City Rooters was an outstanding experience from start to finish. Tara’s communication and genuine care were unbelievable—she made every step of the process smooth, clear, and reassuring. Joe and his team of hardworking men were equally impressive, showing professionalism, dedication, and respect throughout the project. Although this was an expensive project, the level of care, effort, and attention they put into the work made it much easier to overcome the stress and challenges that usually come with such a big investment. Their honesty, quality of work, and customer-first attitude truly set them apart. I highly recommend Windy City Rooters to anyone looking for a plumbing company that combines top-notch skill with compassion and professionalism.

Max and his guys are pretty much over the top team of any contractor I have ever hired. Their experts at what they do, have a professional approach to the job and do it all in a extremely timely manner. Max is excellent with his customer relations dealings and second to none. I cannot say enough good things about this company. Search no further when looking for this type of service as they are the BEST!!!

Windy City completed the job with replacing the pipe underground due to sewer clean out/sewer drain failure they completed it all in one day even through the rain, also very informative and willing to answer all my questions and concerns. Thank you for all your help and Matt you are the greatest I appreciate you.

Dave came out and was here for a long while I had a sewer problem after working on it for about 90 minutes he told me there was a blockage and quoted me 11,500. To fix. I mentioned I had to do some research and I did. I called someone else and they were able resolved the problem. Cleared all the way to street And paid less than I was charged. Also didn't have to spend 11500.00.

I am very pleased with the sewer replacement completed by the Windy City Rooter team. It took three days and was completed on time. The team was courteous and answered all my questions along the way. This job was done on the hottest days of the month! I also appreciate the information and guidance from Max Davenport. He has years of experience and anticipated the damage extent. Overall, I give Windy City my highest recommendation.

Max and his team took excellent care of us when we unexpectedly experienced a major sewer issue. The timeliness was crucial. I called on a Saturday morning and the friendly professional voice on the other end of the line assured me someone would be there within the hour. Max, the owner, showed up quickly and as soon as he started talking and working we knew we had the right guy for the job. His confidence, integrity, and knowledge (which comes from 30+ years of experience) was evident. From getting us quickly on the schedule and pulling a permit to getting the work done and providing free repairs to a wall they needed to access, there was great communication, respect for our home, and bottom line, the work was done right the first time. Max even threw in a free sump pump, answered questions about insurance claims, and pointed out and fixed a hazard from previous work done incorrectly. This guy is THE guy you want working on your plumbing. He goes above and beyond, cares about people, and cares about his reputation. We highly recommend calling Windy City Rooter! Thank you, Max & team for everything!

After being ignored by several plumbing companies and getting an incomplete fix from another,I was referred to Windy City Rooter,Inc. They responded quickly, came out the next day, and solved the problem efficiently. They were professional, explained everything clearly, and their pricing was fair and honest. I wish I found them sooner. I highly recommend Windy City Rooter for any plumbing issues.

We had a great experience with the Windy City Rooter Crew! Always courteous, timely & very tidy (even with a big job like ours). Thanks to Max & the whole crew!

I really recommend your team. We have a problem for water buck up in our laundry , I called your company and responded immediately. It turns out that you need to install a clean-out and replace all the broken pipes. Even if it’s raining and it’s urgent needs to be done immediately your team never hesitate to finish the job. Very professional. Also Max the owner of this company were there , very handy , knowledgeable and supportive to everything as well as his son Joe.With All our concern, you give us a clear answer and also good recommendation we can use in the future. Your team work makes a great work! Very Exceptional Work! I am so proud of you guys and thankful for having you.

Exceptional Work! Thank you for acting so fast. Your team is one of a kind. Very professional. I really recommend your company. You really work hard , also Max the owner is very handy and humble.

Dug and installed sump pump line with 4” plastic piping. Crew was polite and friendly. Work completed promptly and professionally. I would highly recommend!

I found this company by accident. Googled “sewer repair” and went right to these reviews, Like many of you reading this. From the first phone call I had with the owner Max I knew I was in the right hands. The entire process from start to finish was done extremely well. I cannot be more thankful that I found this company. I would highly recommend Max at his team if you Have any plumbing needs!

Max, Joe, and their team were true professionals. They were courteous to my neighbors on our narrow street, worked with no delays so we could be back to normal as soon as possible. Permitting was seamless. And Tara in the office did a great job facilitating repair to a related service. They cleaned up the work area promptly and even included the courtesy of powerwashing our driveway. Recommended!

The guys worked all day to replace the grease trap in our church kitchen. They did a great job.

Highly professional,,,, and was able to take care of issue within 2 hours after I called ,, Technician dave was very knowledgeable and thourough Highlt reccomended .

I hired Windy City Rooter to clean out the sewer line under my house and paid $479. I found out later that the work was not completed. I had to hire another company to complete the work for another $500. When I called WCR to get a refund they just brushed me off. Don't use them.

I had a clogged kitchen drain. Service was very thorough and was unclogged quickly.

Windy City Rooter did a very good job. They identified the souce of the water leak and were able to stop the leakage. David and George did a very good job and cleaned up after themselves.

Efficient, Fast & Friendly!

DID A NICE CLEAN JOB AND WERE VERY PLEASANT TO DEAL WITH DURING THEIR VISIT

Excellent professional service, I would highly recommend and will definitely be using again.

Always professional and they do a great job!

rodded the wrong line. had to call another plumber 2 months later. spent most of the time trying to sell me $10k rehab job.

Very courteous and professional service. Had my hot water heater replaced yesterday by Alan and Devin in under 2 hours yesterday. Cleaned up after themselves and did an amazing job! Definitely will keep using Windy City Rooter for all my plumbing needs! Thank you!

Great service, employees and experience. Got us in on short notice and were able to quickly and successfully fix our issue.

Exceptional workmanship, superb communication, and quick turnaround. I recommend Windy City Rooter for any size drain or sewer job. One of a kind business I’m the industry.

I have been using WCR for almost 10 years now. I cannot thank this team enough! Every plumbing issue always seems to happen at the most inconvenient time, creating panic and stress. Leave it to WCR to relieve all that. They always get someone out ASAP to help! Every team member that I've had the pleasure of meeting has shown nothing but kindness and respect towards my family and home. They thoroughly walk you through the issue and how it'll be addressed. The work is always done in a timely manner & cleanup is always immaculate! Professional, Reliable, Affordable, Honest. WCR checks all the boxes! I HIGHLY recommend this company!

I used wind city rooter 2 years ago when my Maine sewage line collapsed they needed to replace 50' all the way to the city main under the street. They gave me the best price out of 4 companys by a few thousand. And they did a great job. So they were the first company I called back when the line under my house collapsed. The owner Max is a stand up dude with lot of integrity and I respect that. I will continue to use Windycity Rooter for all the projects i need help with. Every time Max (the owner) has come out he is very honest and to the point. HIGHLY RECOMENDED!

Windy City Rooters is always quick to respond and works with you to make sure the project gets done professionally. Max is amazing. He is very personable and listens to your concerns. His years of knowledge come through quickly as you discuss what needs to be addressed. His company is truly available 24/7 without extra costs. His staff from the office to the field are always there to help with a friendly voice or a smile. We have called upon Windy City Rooters on multiple occasions. First for a flooding basement and second for our nephew and his wife’s home major sewer issue. In both cases, they responded quickly and got the job done without delay. The crew does a great job and they take the time to answer any and all questions. Thank you to Keith, Dan, Allen, Mitchell, Jay and Larry for all the work you did to fix the problems. Thank you to the office staff for your quick responses and friendly voices. (Tara, Laura). We will continue to call Windy City Rooters for our plumbing needs.

Used this company to unclog a septic backup. Tech states that they don't offer a breakdown on labor costs. After completing the unclogging, tech states that if I had an external tank access port installed it, would have been $200 cheaper since he wouldn't have needed to remove the toilet. So, there is a breakdown in costs, and it costed me $200 to have him take my toilet taken off and on. It takes 10 minutes to remove the toilet, I would have done this myself if the tech was honest and told me the extra charge upfront. Tech then quoted me $10,000 to fix a $2,000 problem. Avoid this dishonest company.

David came out last night attempted to rod my main sewerage line which was shot. David was honest and upfront on everything. I unfortunately needed to replace the main line and which they were doing it found out needed to replace almost the whole line in my yard. Everyone was great to talk to and deal with. 100% not the cheapest in town but you get what you pay for. They did the work with in one day explained the settling for the mound of dirt and when possibly to throw grass seed on it. Over all amazing people to have work for you and will definitely hire again if my needs arise. David gets a shout out that guy needs a fat raise. 100% reason why I went with them.

I would strongly and without hesitation recommend Windy City Rooter to any of my family and friends and will definitely call them again myself if needed for any Plumbing work. I am not easily impressed and do not write reviews, but I was so amazed with the professionalism, expertise, and experience of the entire Windy City Rooter team I felt compelled to share this information if anyone may have the same Plumbing/Sewer issue that we just experienced. First, we thought we needed a simple sewer line cleaning to clear out tree roots or debris, but as it turned out, in the Kenosha area a lot of the homes all have the old cast iron sewer lines and if your house was built in the 60’, 70’s etc., these pipes are starting to fail. The owner of the company, Max (who has been a plumber for nearly 40 years) personally came out to our house, explained everything, and even used the camera to show the video of our pipes from our basement all the way to the street connection with the city main line. He answered tons of our questions because clearly it was not what we expected, nor wanted to hear, but it was the facts. He explained in a very professional and matter of fact way, and by no means high pressure because what he was recommending was an enormous undertaking. They would have to break out our basement floor across the full width of the house and dig up the yard from the foundation of the house to the street, a huge and much more costly job than we were expecting. We knew we would have to fix it eventually, since our pipe had already collapsed in a few sections. Max very honestly and transparently told us to get second opinions or whatever we wanted. We of course selected Max and his Windy City family to do the job and are so happy we did. They removed sections of the basement floor to take out all the old collapsed pipes in the basement and dug up and replaced the pipes in the front yard. As you can imagine it is an incredibly labor intensive, dirty, hard job. Max and his entire team were so courteous and careful about coming in and out of the house, being so careful to minimize the dust and dirt, but more so, they were so sensitive to how disruptive this was to our family. Max was on site every day and made sure that before the crew left the first night, we were able to use our water and sinks/toilets to be able to get ready to go to work the next day. The second day they worked all day finishing the job, replacing the concrete basement floors and fixed the front yard and driveway. On the third day of the job, 7 guys showed up to finish cleaning and getting things back to normal. They were literally on their hands and knees cleaning and wiping down walls, stairs, doors. I kept telling them it was good enough, and I think they were trying to remove dirt and stains on the door that had been there for 10 years from my kids, it did not matter, they cleaned it all. Max, his brother, his son, and a team of his Windy City family did such an amazing job! The entire crew were so cognizant and sensitive of how disruptive and a mess this was to myself and my family, it was incredible, impressive and greatly appreciated by myself and my family. A Huge “Thank You” to Max and the entire Windy City team! I will call you for any plumbing needs I may ever have in the future. John B.

The service was excellent. Allan was very through and detailed about the service provided in my home. I would highly recommend.

They were prompt and did a great job.

Windy City Rooter did an excellent job excavating and replacing my sewer today. Job went quick, communication from everyone involved was great and everyone was friendly as well. I will be using WCR for any future service required.

I had a weird sewer smell. I called Windy City Rooter, Inc. They came the same day, gave me an honest assessment...fixed the problem..which was so minor and they were done. Alan was great and he got beautiful eyes too!

In and out in 20 min Fixed and at a fair price ..

Wow! My wife and I really appreciated all of the efforts and attention to detail from WCR! We first had WCR out to install a new water heater, and it turned taking advantage of Larry, Hal, and Alan's attention to detail, timeliness, and fair prices to do install a new tub, caulk our upstairs tub, and then install a new faucet in the kitchen. WCR will be saved in our phone and you can count on us using them in the future for any of our water needs.

Called on a Saturday evening at 5:20pm for a water heater that wouldn’t light. Had the issue diagnosed and a new water heater installed by 7:45! Fast, friendly and professional technicians!

Professional, reputable and honest. I'd used them again.

This company goes above and beyond for their costumers. I am greatly appreciative of their wonderful service. Would definately reccommend.

Prompt heater replacement next day based on overnight call reporting heater tank leakage. During installation, tank water spilled on carpet, but the service is addressing that with carpet cleaning for free. Good service, I would recommend Windy City Rooter.

I made an appointment for an estimate a week ahead for a property I’m interested to buy. They gave me a four hour window for Saturday. I scheduled with the realtor and she needed an hour window. They said by Friday they can give a more precise time. Friday they called to confirm the estimate. They said they can’t give a time. Me and the realtor had to clear our schedules for four hours. Saturday at 9:30 , the owner called to cancel. He said he wasn’t willing to come. They could have told me that any time during the week. Now the realtor is not willing for me to set up an appointment with a different company because of the waste of time this caused both of us. Very unprofessional and inconsiderate of this company!

The gentlemen that showed up are genuine and diligent. They completed everything timely and the cost for the repair was extremely reasonable!

I would highly recommend Windy City router they were very polite did an excellent job and also clean up after they finish the job

Awful customer service. Bad installation charges a high price compared to others. Never do business with them. I do not recommend them. Be aware of them

Windy City Rooter showed up on New Year's day, two hours after we called them about our backed-up sewer line. Next day they provided temporary measures to make the sewer functional. Subsequently, after obtaining all necessary permits from the City of Chicago, they replaced the entire sewer line from the house to street main within ONE DAY! Kudos to the entire team. EXCCELLENT WORK!

A plus max was great very professional.thaks again

I recently had a major issue with a sewage pipe blockage at my property and reached out to Max at Windy City Rooter for help. From start to finish, Max and his team were absolutely phenomenal. They quickly assessed the issue, cleared the blockage, and went above and beyond by identifying that the original installation of my sewage pipes had been done incorrectly with the wrong parts. Max and his team didn’t just stop there—they fixed the pipes properly, ensuring everything was up to code and functioning perfectly. What truly sets Max apart is his professionalism and dedication. He worked with the city to get an inspector to assess the damage and helped get my property enrolled in the Private Drain Program, which has been a huge relief. His knowledge, expertise, and persistence made a stressful situation so much easier to handle. I can’t recommend Max and the team at Windy City Rooter highly enough. If you’re facing any plumbing or sewage issues, do yourself a favor and give them a call. You’ll be in the best hands! Thank you, Max, for your outstanding service!

I was in need of emergency service due to a back up at a 24/7 Fitness center. Getting things working as soon as possible was crucial. After calling a few local plumbers and all not taking the emergency seriously, I called WCR and right away they took things seriously as well as extremely knowledgeable. The owner reached out to me directly and right away set up a game plan to get out to the property asap!. Upon arrival he was able to quickly diagnose the issues and was able to perform a HydroJet service right away to get things cleared and flowing properly. This whole job was extremely professional and I was very pleased with the service and communication that was provided! I highly recommend WCR for any plumbing needs!

Max did a great job fixing my tub it was clogged with black stuff he came out rod it out now the water going down as normal thanks.

Hold 3 Days for estimate. Not come, no estimated. Start price from condo bathtub cleaner $269.

From the first phone call with customer service to the end results fantastic service. Called for an estimate and Max was able to temporarily fix my problem at no charge!! What a guy super helpful and knowledgeable.

Shannon, above all, was the most professional and courteous plumber I have ever had the privilege of working with. He helped with my full basement install when we finished our basement. He gave great recommendations on what cost effective products to purchase for our bathroom. When our ejector pump failed, Windy City sent out Shannon the very same day to fix it. Very knowledgeable about the work that they did. I would highly recommend them to friends and family. Customer for life!

Truly a great experience with Windy City Rooter. Tough situation that they prioritized and fixed quickly, efficiently, and at a fair price. Highly recommend.

Max and his team were great to work with. They handled a potentially complicated full vent stack replacement in our house without doing any demolition and we are so grateful for their expertise and professionalism. They were courteous and professional. They treated our home kindly and only left a few crumbs behind to sweep up. It might have been more costly compared to other estimates we received but he was the only one who had the competence and experience to do the job without tearing open our kitchen walls, and that was well worth the extra scratch. Thanks Max!

I had an ejector pump fail and almost flooded my basement again, the guys were out immediately and fixed everything and cleaned up like they were never there.

Good Clean, professional, knowledgeable, highly recommend!

They were quick and efficient in fixing the issue with the outside spigot. Also putting in a shut off valve inside to turn off water flow to the outside

Courteous, professional and friendly service from Sarah, Jason and John

The team from Windy City Rooter was extremely professional and timely. They solved our flooding/backup issue in our basement and cleaned up after themselves.

Max and his team were fantastic to work with! He was honest, explained everything thoroughly and his pricing was very fair in comparison to the many other bids we received. A huge plus to working with him was his help with submitting city reimbursements and understanding how to communicate with insurance on our loss. I highly recommend Windy City Rooter!!

I will never call anyone else with plumbing issues again. I had a bigger company come out and they gave me the run around, charged me a mint and did not fix my issue (actually broke my sewer pipe) Max swooped in and saved the day. The crew is respectful and efficient. I would highly recommend this company for any plumbing job, big or small, mine was big, (the other company said I should sell my house, ugh) Thanks Windy City Rooter.

I had to have my sewer line replaced and a cleanout installed about 5 years ago and after getting several quotes Windy City Rooters was the one I chose, they weren't necessarily the cheapest but not the most expensive either however I did feel that they were the best for me, they were very customer oriented and made sure I was satisfied with the job when it was finished. I recently had a back up in a different section of my sewer and there was no question of who I was going to call, they came right out and took care of it. 5 stars

On a Sunday night (9:15) my downstairs toilet overflowed. After snaking it for 30 minutes with no positive results I turned off the water and started calling emergency plumbing companies. On my 4th attempt I got a live person at Windy City. They were here by 11pm to assess the situation. My septic was backed up. The main water was shut off. Bobby called the office and made arrangements for fixing the problem on Monday. A septic company was out the next day to pump the septic. The owner (Max) and crew were out to determine a resolution. They found the problems and expedited the repairs. The entire team was very professional, informative and respectful. I've never heard of this company, living 90 minutes away, but the entire experience with them was unbelievably positive. From the service crew to my interaction with the office staff was superb. Thank you again. Jim and Sue

We have had a couple different issues lately and James and Jason have been to my house a couple of times. They are knowledgeable and helpful and have gone above and beyond to solve the issues we had. The same is true for the other employees that have assisted. I'm so pleased with the work they did that we won't be using anyone else for our plumbing needs.

A few years ago we had some sewer blockages. They came out and instantly said it's a cracked sewer line because they could see the front sidewalk leading to the door has shifted and had some settling in my front yard. They didn't do any work (camera, etc) to show that was the problem. They needed to dig up my front lawn, install a clean out in front, and would charge $3800. After they dig everything up they found no issue on my property. Still charged for everything and I had a torn up front yard. Do not use these people at all.

Scott and Alan came out for an emergency ejector pump replacement on Friday at 5pm. They were able to find a suitable pump and install it by 830pm. Both were very professional and courteous. Thanks for going the extra mile guys!

Quick response and they took care of our issue very quickly. We have been using them for many years and they never disapoint.

$800 to snake a backed up sewer when roto rooter is a third of that? Not sure what I paid for other than they came out fast. Next time I’ll wait and save the money.

Windy City Rooter is the only plumbing company I’ll use. From the operators answering the phone to the plumbers themselves everyone is friendly, honest, and works to fix the issue you are having. Upfront fair pricing, timely service. I fully trust them and would recommend them to anyone.

Max and his whole team were a pleasure to work with and would use these guys again in a heartbeat. Very responsive and efficient team. Water drainage issues appear to be fixed and hopefully no more issues. Appreciate the help folks, thank you.

Windy City rooter saved our film camp. We had multiple children in our studio and the toilets broke down. With the studio being full we were in a bit of a panic mode. We called Windy City Rooter and the office manager Tara was so understanding and so efficient and knowledgeable that she had her team at our location within an hour. Alan the plumber was very knowledgeable and pleasant and patient with my lack of knowledge into the intricacies of plumbing and he had both bathrooms up and running within another hour. The owner of this company really takes pride in hiring the most efficient and personable staff and I couldn’t be happier with my choice. I got lucky finding Windy City Rooter!!! By the way the price was fantastic. . If you have any plumbing issues be sure to give them a call. I guarantee you the luck will flow your way as well. Thanks everyone.

The team at WCR is the best around! I reached out in an emergency with water filling my basement. The office manager, Tara, was polite, friendly and empathetic to my immediate need to make the problem go away! Within just a few hours, Max and Bobby showed up and got right to business! Never even stepped foot in my house! Pretty quickly they found the problem and made it go away! Max took the time to advise us on how to resolve the issue permanently, answered the million questions I had and made sure we would be ok until we could get our lines replaced. They were super fast and very resonably priced! I will definitely be using WCR for this future repair and recommend them to anyone who asks me if I know a guy! Thanks WCR!!

This review is solely based off a visit that turned into a quote, so cannot comment of quality of work but more customer service. We had a intermittent blockage progressively getting more frequent; and all I wanted was a camera scope and cleanout from basement to road to see what problem is and obviously fix the immediate issue (with hopes of learning more to create a permanent fix). Wife googled rooter plumbing and this company was first in line with labeling of "free estimate." First off "free estimate" is not free. In order to get an estimate they needed to drop a camera; which they did but did not see anything but mud from an assumed front yard clean out access point. I kept asking to get a scope from the house and the gentlemen insisted that would be waste of time because if down stream was collapsed then not worth looking further. I am not an expert or even novice in plumbing so whatever. Got a $8K+ quote to get a full home main drainage replacement. All that cost around $475 (because of the "camera use"). Later that day I reached out to an old timer plumber who did rooter from the house and got a bunch of roots (which yeah I get will be ongoing long-term issue, but not a collapsed line). Then come to find out, the Windy City guys who kept trying to state the line is collapsed where dropping their camera scope into an old well access pipe out of the ground. Thank God for old timers who understand residential plumbing and older buildings (old well confirmed by engineer friend who has access to geoengineering equipment). Dunno, maybe this is a common error in plumbing/drainage quotes. All this was couple months ago and we have had zero plumbing issues. I should have known that anytime a quote provided by a company that gives you a 24hr timeframe to accept for "special discount" is a red flag. With out old home we have had multiple contactors come through: some really good and some mediocre; and I feel if we did sign a contract it would have been a mediocre experience (again, can only base the review from the quote and poor problem diagnostic-not actual work). The 2 gentlemen were friendly and respectful, one stating he is the owners' nephew. Just frustrated that they seemed more excited to get a quote and contract signed than accurate diagnosis of problem.

This past Friday Windy City Rooter fixed the sewer pipe leaving my house. They performed an excellent job, extremely clean, and were very professional. I would highly recommend them.

I have used WCR for the last 10 years they installed my sewer clean out valve and my main sewer pipe among other jobs - I call them every year to do routine clean out of my sewer lines to clear out tree roots . Max is my go to for all my plumbing issues . Every time someone asks me if I know a good Plumber Service I have always recommended WCR and Max’s Team … If you want a Job done right with a warranty and guarantee call WCR pay for the quality work the first time. Thank you Max as always great job .

They were very professional and helpful.I would recommend them to others 👌

Windy City Rooter did a great job replacing a broken toilet with a new one for a very reasonable price.

I was very very impressed and grateful for Allen and Eric providing prompt and professional same day service, for bathroom and kitchen pipe issues. Would highly recommend this company to anyone in need, and will use in the future!!

Called on a Sunday, Father's Day no less, and Alan was here in great time to clean out my blocked up sewer line. Alan did an excellent job and was quite knowledgeable (found out what future potential issues I might have) as well as being courteous and nice. Nothing better than finally being able to take a shower after a 90-degree day! Thank you!!

To Joseph and the crew that came out to do my flood gate system, thank you for a job well done. Joseph was very informative and well experienced. As was the rest of his crew. I will definitely be calling Windy City Rooter for any and all of my plumbing and sewerage projects anytime I need a job done. To Windy City Rooter, Thank you very much for a great business experience.

I just would like to say thank you guys at windy city Rooter! Your fast response!! Your friendly calming voice letting me know you got this! The price was decent. Again thank you for coming through for me when my basement was flooded and I had no where else to turn! I highly recommend you guys and will keep you for my plumbing needs n the future! Joseph.

Windy City Rooter, and especially Max, went out of their way to help resolve water issues on my lower floor and, ultimately, replacement with a new sewer! There were many problems that came up, and Max handled all of them with ease. I'm so grateful for everything they did. They're the best!

Plumber called ahead before showing up which was much appreciated. He came, he saw he concurred our clogged pipes! Reasonably priced and prompt. Happy to get same day service from when I called!

Thanks Joe and crew. I was very pleased with the service. I highly recommend to everyone to use them.

We had a major sewer issue and time was of the essence. Max and his team were able to get the job done within our needs. They went above and beyond in terms of service, professionalism and support. They also did a great job in keeping the mess and necessary construction to a minimum, which was awesome. I highly recommend Windy City Rooter.

Windy City Rooter was fantastic in replacing my entire sewer line with multiple breaks from my house to the street. MAX, the owner was on site every day until the job was finished. Of all the companies I have dealt with in my 75 years on this earth , Windy City Rooter is at the top by far!!!!!!!!!

I absolutely love Windy City Rooter. Joe's crew was incredible. They are the most professional group of guys that ever worked for me. I am so impressed with how polite they all were. They respected my property and me. Very reasonably price for what they did. They did so much more than expected. They cleaned up the yard and inside the house before they left. Joe made sure I was comfortable with everything that was done and made sure I understood everything. Highly recommend this company for all your plumbing needs.

Replaced water heater same day

The response time (Brittany) quality of work, customer service (Alan and Devin) and pricing were awesome. Alan and Devin did a great job replacing our broken ejector pump and rooting out our drain to the main sewer. Great to do business with Windy City Rooter!

Windy City Rooter provided exceptional service when I needed plumbing help. James and Erik were punctual, professional, and incredibly knowledgeable. They quickly diagnosed and fixed the problem with impressive efficiency. Their friendly demeanor and thorough explanations made the entire experience stress-free. I highly recommend Windy City Rooter and especially commend James and Erk for their outstanding work.

Quick and excellent work! Alan is a Pro!

Once again I called on Windy City Rooter for my plumbing needs. The toilet on the main floor was leaking into the basement. Allen came and assessed the situation. I needed a new wax ring…but I also needed to update my 32 year old toilet. Allen explain why it was necessary…which I had known for a while. Anyway, I have a new toilet and no more leak. Allen and his partner (I did not get his name) were professional, courteous, and thorough. Thank you, Windy City Rooter!

Excellent service and good communication.

HIRE this company for your next plumbing needs. The jingle is 100% accurate. They do not scam you for your money. I initially called roto-rooter a bigger company to come out and check why our water had stopped. The problem was we had a clog in all of our water lines. Long story short, roto-rooter quoted us 10k!!! Anyways James and his technician (wish I knew his name but very nice guy also) came checked out what was wrong and quoted us a VERY reasonable price. Windy City saved us $9k!!! Please do not hesitate to call this company for any plumbing needs. They came, did a thorough check, fixed the problem and kept their work area very clean. They also came on time as promised! They do not pressure you or beat around the bush with their business but instead they give you an honest opinion.

Responsive, professional, and courteous!

I was very impressed with how fast they responded and got someone out to do the job the same day and execute additional work all in a couple days. I will definitely refer them and they would be the 1st ppl we call if needed again.

Windy City Rooter, was honest n up front about proposals, when the job was started they never quit until it was completed. Liked all their staff, always mindful of their individual job n the owners safety.

Really professional. Denny is very good at his job, but he was down to earth. We had a good time talking. I will recommend your company and (Denny of course) to anybody who needs a plumber. Cliff and Pat Rowland P.S.Thank you soooooo much

Never a doubt about who to call when we have needed a plumber. These guys are excellent, professional, fair, and thorough. Appreciate them and their service. Expect the best from the moment they answer the phone until your service is complete. Thank you Team.

Brian and Devin came out to my house to fix my sewer emergency after normal hours,, they were nice and courteous, explained all my option, and then fixed my problem! From the time I called there office till the time they left was under 2 hours! Highly recommend, and are my plumbers for life!

I had WINDY CITY change out the bath tub to a walk in shower. They did an excellent job. I highly recommend them for any work you need done

I am a property manager and use a lot of people in the trades, every day. I found Windy's City Rooter, by accident, while trying to call another plumber, for an emergency repair. From the first minute, Britney was fantastic on the telephone, even with my unusual billing requirements. This was followed up with very timely service, and excellent communication. Even though I could not be onsite, I knew what was happening and what was promised, was delivered. I would highly recommend this company.

We were pleased with the service. They were fast and courteous and solved our problem. thank you. we would recommend them to others.

Windy City Rotor company is Fabulous. I called for plumbing issue at 6:30 PM . They were at my house by 10:30 PM and fixed the problem with no hassle. Knew exactly what the issue was and repaired. Excellent service and Excellent technicians. Will definitely call Windy City Rotor for all plumbing needs. Wish they could do more.

Great experience, job well done!

Prompt and friendly service! Got a quote, they promptly did the work with no issues. The staff made sure I was satisfied with the work when done. My sewer clean out was collapsing and it was becoming more and more difficult to rod the line. Windy City replaced the old, broken clay tile with a new 6” PVC line to the street I appreciate the peace of mind knowing my sewer clean out is now ready for years of service without issues.

Windy City did a stellar job with my massive water issue at a great price. I called at 10:30 am, they were here within an hour and unfortunately there was no accessible clean out for them to send a camera down to assess the situation. So they had to dig, they had a mini excavator to my property within a few hours as it was at another job they were finishing up. They had a 6L x 4w x 8 foot deep trench doug by 4:30pm and at that point they were able to show me video and let me know a pipe had collapsed in a certain area there were further issues up the line that should be fixed. I wanted to stick with our original estimate due to limited funds and he let me know it can either be addressed now for more $$$ or they can just get me by with their original estimate but I'll need to have it rodded out evey year as maintenance. I know since I'm in construction myself that sometimes once everything gets doug up you can find further issues so I'm well aware of this happening quite regularly in my field of construction but Max from Windy City was very honest and just let me know that there will most likely need to be cleanouts once a year if they didn't rip out everything all the way to the house. I'm very happy with the work completed and the honesty of Windy City Rooter. I'd highly recommend them. This is the 2nd job they have done for me the first was just a clogged drain that they fixed on Thanksgiving day at an extremely reasonable price and no up charge for holiday or evening hour deployment of a crew. I'll say it again highly recommend these guys, they will get it done quickly and at a reasonable cost.

Windy City Rooter is an exceptional pluming company that does great work and actually cares about their clients! During the extreme negative temperatures back in jan our pipes froze and subsequently burst.. water pouring into our kitchen . This was a terribly difficult situation to go through especially with our young child at home . Max was so professional and kind , walking us through the entire process start ti finish . They came out to our home immediately! They worked diligently to diagnose the problem and fix it on the spot! Max and his crew remained at our home hours into the night after hours to ensure the job was done correctly and to prevent further damage in our already significantly damaged kitchen . Max understood that this not only was a plumbing issue but a very emotional and stressful issue as it is our home, he was very receptive and understanding of that aspect . He took extra steps to ensure a mitigation crew was arranged swiftly to avoid potential mold. Several weeks after the work was complete we needed to contact Windy City rooter for additional info for insurance purposes. Max, Tara and Laura were all immediately responsive to my calls and emails! They made sure all our needs were met well after the plumbing services were complete ! Simply said, Thank you very much Max for a job well done ! You’re a standup professional and run an excellent plumbing company i wholeheartedly recommend!

We are very happy with the installation of our tankless water heater. They were very professional. The initial visit the tech actually arrived early. We were on a tight schedule and got it installed before we had to leave.

Definitely a 5-star rating for Windy City Rooter. After a year of minor problems and a weekend of multiple backups in the basement we called Windy City Rooter (WCR) on a Monday morning. WCR responded to our call and rooted out the sewer pipe. A video inspection of the pipe clearly showed that the 50+ year old cast iron pipe was damaged and needed replacement. WCR provided us a very fair price for the work and they were able to start the following Monday. From the beginning of the job we were very impressed with the expertise and professionalism of the WCR crew. They protected the walls and floor of the house where the work was to be done. They installed the new pipe on the first day and we were able to stay in the house that night. The next day the WCR crew finished up the job, cleaning up thoroughly, doing an incredible job leaving just the filled in trench, saving as much of the lawn as possible.

Alan was professional and personable. He was able to locate the small odd size water heater that I needed, gave me the price, and promptly collected it. He and his partner were considerate, focused, and thorough. I have already recommended Windy City Rooters to a neighbor. Thank you to Alan & Matthew for making this such a pleasant experience.

Great company, top to bottom. I called with a plumbing problem & both Brittany who answered my call & the Technicians Allen & Matt who immediately diagnosed & fixed the issue were professional, prompt, a pleasure to work with & all together great at their jobs. I will continue to use & to recommend Windy City Rooter for as long as I’m living in this area. Honestly it was a relief to be able to trust their work & to know that it was done right without being overcharged or given false information to run up a bill. If you have plumbing issues, you need to call them first, trust me when I tell you that it’ll be the last plumbing company you’ll ever need to hunt for. 10 out of 10.

Excellent pricing & excellent personal service . They answered on the weekend (not an answering service which has no helpful information) ---- and they fixed the sink plumbing on a national holiday with no surcharge. Truly the best pricing you could hope for.

Professional, fast, held to original estimate and provided a free estimate for future work.

They charged my neighbor $1294.00 and did not even repair the PVC pipe. They tried to persuade her to write a check instead of using her credit card, not to mention had her sign the paperwork before the work was even done. They knew she was a single woman with no help or knowledge so they just took advantage of her. Shame on that company! I did not refuse to fix the pipe, I refuse to pay this company $800 to fix the pipe and again shame on this company for taken advantage of single woman. Also I would never allow a company to receive my hard earned money the way the 1 of the gentleman were using reckless verbiage . So I still feel you ripped my neighbor off.

I called Windy City Rooter Britany in the morning at Windy City Rooter, she sent Plumer right away. Thank you, nice! Then the Plumer Allan came, found the the problem, replaced sump pump, he is very professional. I recommend this Windy city rooter, A+++

Would recommend to anyone ! Best service I’ve ever had ! Communication was 100% on , top notch company ! Very professional, very hard to find today , a company that’s honest and not trying to take advantage of you ! Awesome job Max , your the man !!!!

My experience with this company was exceptional!!!! Just to name a few NATHAN , TARA, JOEY, THE DIG TEAM WERE VERY PROFESSIONAL AND INFORMATIVE TO ME!!!! THE OWNER MAX WHO FOUGHT HARD TO GET THE CITY OUT TO MY HOUSE !!!! I will recommend this company to everyone!!!!

I called this morning with a little kitchen faucet problem and this afternoon David and Rick came out I got a estimate and asked when they could come back and do it. He said we can do right now, and wow removed the 1 year old faucet and installed the new I bought. Thanks guys. They were very polite to

Each time I have used Windy City Rooter for plumbing services they have been great. Very efficient and professional. James and Brian always answer my questions. I’m very happy with this company for my plumbing needs.

This isn't the first time I've called Mack. He was out here in less than two hours to diagnose the problem and had his team fix it the following day. They were patient, knowledgeable, and considerate of their workspace. I'll recommend them to friends and call them again next time we run into trouble.

Awesome, honest company! I called and they set me up with an appointment same day. The woman on the phone was so nice and so were the technichians who came to inspect our water heater. We will definitely be using them in the future.

Hi, a few weeks ago I reached out to Windy City Rooter. After receiving a few different estimates, I realized that WCR was the correct choice. I was able to meet Max, his brother and son on the job site. If you want a company with a huge amount of experience for major plumbing work especially excavation, this is the company 👌. Work is done in a timely and professional manner. When major work needs to be completed, it's easier to go to sleep when you know the work was done correctly. I had a water line, partial sewer line and boiler replaced on y investment property

When an expansion tank connected to your water boiler starts spewing water on an otherwise uneventful Sunday afternoon, you may wonder if this will be one of those epic disasters homeowners dread. For a moment it felt like it was. After a few frantic moments of researching how this could be resolved and who could help us, we came across Windy City Rooter and could not have asked for a better experience. Max was quick to respond to our call on a Sunday afternoon and provided a clear plan for addressing the issue. He assessed the situation and walked us through what needed to be done to replace the tank. Fortunately, the appropriate tank was found on Monday morning and was installed later in the afternoon. The team was super efficient and we were kept in the loop throughout the whole process. Additionally suggestions were offered on maintenance in the future, which we will follow up with. Thank you to Max and his team for helping us through the experience. We will definitely reach out again! Sincerely, Neil C.

Was really pleased when 2 friendly and skilled plumbers arrived promptly after our call about our sump pump that had given out. They removed and replaced old galvanized pipe with pvc, and updated other things to be sure the new sump pump was up to code. When they were done, they removed the debris and cleaned with a sanitizing solution. The rate was reasonable, especially for a weekend, and we're grateful that they prevented our basement from flooding.

Have been a customer for several years now and always been treated great. Max and his crew are top notch. Recommend highly .

I called about a plumbing problem at our company and they came out the same day, evaluated what could be done and completed the work all in the same trip. Max was very pleasant, straight-forward and professional.

nice job solving the problem fast

Max and his guys did a great job. Same day service after waking up at 8 to a flooded house due to a defective sewer line they repaired the line and got water flowing again. Very quick turn around and great people.

Dave was very professional and well informed and explained my situation very well so that I understood everything. I thank him and they were reasonably priced

I cannot say enough amazing things about Max and his team. That we just had a clogged kitchen sink. If he hadn't of scoped the sewer line to ensure that the clock was clear we would have never known we had major sewer line/pipe issues. The guys were fast, efficient, professional and very personable. I would recommend them for any of your plumbing issues no matter how small or big.

I just hired Windy City for the second time and am thoroughly satisfied with the quality of their work and continuous follow-up and responsiveness, once again! We live in a townhome complex where many of the sewer pipes have failed since the homes were constructed in the '80s. Many have experienced failure this year. Windy City has been called on to replace many of these pipes on a moment's notice. Aware of the pending problem facing homeowners who have not had sewer pipe replacements, Max at Windy City suggested that homeowners at risk have their sewer pipes checked (either with Windy City or another plumber) to avoid a breakage, overflow (or flooding), costing significantly more money to repair! I did just that and asked Windy City to check my system. The sewer pipe was gradually slipping away from another pipe that would soon result in a separation. (I could see the problem when they exposed the pipes.) Our homeowners' association suggested that we secure a second estimate, which we did. The second plumber also said that the sewer pipe had just a few months left, if that, and quoted me a price for the job. Windy City's quote for the project happened to be less expensive by about 20%. But, it was their willingness to fully detail the project work, back up their work and promise a standard of excellence to satisfy the homeowner as well as their reputation that motivated us to hire them. Furthermore, they were willing to arrange for a company to replace the cement that was removed to access the pipe and to guarantee their work, as well. They are a family-owned business with many employees who are family members who care about their customers!

Below, is my previous post from Feb 2021. Yesterday, I had the same problem, tree roots in the sewer pipes, and Windy City Rooter came to the rescue once again. They were at my house within an hour of my phone call. Last time, they suggested that I have them come every year as a preventative measure. Unfortunately, I forgot all about it and didn't call them last year. I live in an area with 50 year-old houses and lots of trees, so that was a mistake. I have them now on my calendar for a yearly visit. I will be sure to contact them again next year. The same guy, Brian, came out with another worker and they were polite, professional, and courteous. Thank you, Windy City Rooter! This past Monday night at 9 p.m. during the howling snowstorm, I was doing one last load of laundry when I heard funny noises coming from the laundry room. I went out there and saw the the floor was flooding. I turned off the washer and called Windy City Rooter. The woman said that the service tech would call within 30 minutes. Five minutes later, I got a call from Brian who said he'd be there in 30 minutes. Brian showed up with Sean, they assessed the situation and said that my sewer needed to be rodded out. So these 2 guys went out in the snow, found the white cap near my front door, and went to work. They were done in about an hour. There were professional and cheerful and didn't mind working outside in the snow. They charged a fair price, I couldn't have asked for more.

Installed a new toilet.

From start to finish, Max, the owner of Windy City Rooter (WCR) was very professional and courteous. I called WCR to repair a sewer line at my home and he came out within an hour of my call, determined the cause, submitted permit paperwork and had his crew on-site the very next day to fix the issue. Keith was my main point of contact on repair day. He showed me the root cause of my plumbing issue and explained each step of the repair. WCR did an excellent job of cleaning up afterwards, tested all of my plumbing pipes and Keith even complimented my home decor! My mom referred me to WCR and now I’m referring them to anyone with plumbing problems because they will drain your pipes!

We had Windy City Rooter troubleshoot and diagnose a chronic issue we had with cracks in our foundation and water in our basement. It turns out that our drain tile system had failed and needed to be replaced. A substantial and nasty project to say the least, consisting of breaking up the concrete in the basement, hauling it out, digging a new trench, laying a new drain tile system and laying new concrete. In addition, we needed to excavate the exterior wall to patch the cracks and seal it up. As we all know, these days it can be hard enough to get some contractors to even come out for an estimate. These guys were professional from the start, providing a reasonable estimate for the work to be completed. We agreed on a start date and they began right on schedule. They agreed to give me a good sense of what the goals were for each phase of the project and how they were progressing each day and provided status each step of the way. It helped give me peace of mind. Max, the owner, was personally involved and gave me his contact info should I need to get in touch with him. His son, Joe, led the project and did an excellent job of keeping the project moving and keeping me informed. I was also on site each day they were here. I cannot say enough about how hard their crew works. This is literally back breaking work hauling broken concrete out of the basement bucket by bucket. Their guys were friendly, courteous and respectful of the property. They did excellent work throughout and while this is an ugly job, make no mistake, it was done professionally, with great quality and they delivered on everything promised. That is something that is highly valued and I would definitely recommend them and use them again.

The guys that came out were great. They explained everything ran the water to see how the water flowed before, set up their tarp rodded out my main line, found a few roots, ran the line a second time squeaky clean and now the water flows with no interruption. Will definitely call you again next year for our yearly maintenance.

We want to thank the team at Windy City Rooter for all your time and efforts! From the start, Alan and team came to inspect a water issue we were seeing from the floor drain in our 1940s built home’s basement. After rod and camera he discovered what came to be a larger issue. We took Alan’s recommendation and Max (owner) came to the house the next day to inspect himself. Sure enough, Max made a recommendation to resolve the issue. This involved new pipes inside and out, as well as closing out an old catch basin, fixing the previous owner’s improper plumbing set up, redirecting our clean out outside of the house, closing off an unused basement bathroom, fixing our downspouts and cementing the floors and sidewalks impacted. We continued our business the next week, when Brian and Dave inspected and installed a new vanity in our other bathroom. Thank you, Max, Joe, Tara, Tim, Alan, Dave, Brian, Dave, Keith and each and everyone on the team that I worked with calling into the office and working on our home! We came to know a lot of the team and are grateful for each one that helped us through this really tough time. WCR team made the process smooth and affordable.

Can not say enough about the professionalism, execution, and perfect installation of the work Max and his team, Brain, and Alan did. Max and his team went above and beyond expectations and now my home is equipped with state of the art water heating and cooling with amazing craftsmanship to boot. Too tier customer service from his team at the home office notable mention of Tara always taking care of any question while Max was in the field. Start to finish was an amazing experience in the clutch when i needed it the most for my family and I to have our plumbing issue resolved and on top of it the infrastructure improved as well as upgraded. Windy City Rooter has a customer for life. Thanks again Max, Tara, Brian, and Alan. Jason

Hope you never need to have major surgery done on your sewer system but if you do please consider the services provided by Windy City Rooter. You won't regret it. The owner Max personally came out to inspect the work needed to be done by the use of camera feeds into the sewer lines. While doing the free inspection he explained very plainly what the job entailed. It took 4 full days of work by as many as 9 men busting their tails in the summer heat. After completing the necessary difficult and dirty work, Max's son Joe even did repairs that were not listed in the contract. At no extra cost. Price of course is always a big factor but knowing just how much labor and materials went into this project I feel very confident I got the best deal possible. Besides cost, the other factor needed when faced with major home repairs is TRUST. After dealing with Max, his son Joe and their team they are certainly an old school small company. What they say, they will do, and they have earned my TRUST completely. Also, a shout out for their phone operative Tara, seems like she is always working but is always on top of any questions or concerns. Plus, she's friendly, very knowledgeable and funny.

Very helpful service! Responsive, on time, and thorough job. Will use for future plumbing services. Very knowledgeable of city codes, prices, etc. 5/5

Responsive, quality, courteous crew, exceeding expectations - that is how I sum up my experience with Windy City Rooter. We had our sewer line break and in a bit of a panic, I called Windy City Rooter on a Sunday morning. Max, the owner, arrived soon thereafter and diagnosed the problem. Throughout the excavation and repair process, the crew worked hard and were friendly and courteous. I have no hesitation recommending Max and the Windy City Rooter crew.

There were some issues from my town in regards to getting certification, Windy City handled and did the work when they said they would.

We had a complete kitchen drain plug late on a Thursday evening and by 8 AM, Alan came and after an assessment, gave us excellent explanations and quickly got the kitchen back in working order as well as 3 other drains! He was so professional, friendly and pleasant to work with and cleaned up so well, we would have never known they were there. ( Devon sp? was also one of the team). I would definitely use them again and encourage neighbors, friends, and family as well. The cost was very reasonable. We are so glad to support this business. Thanks!

Alan and Devin came out on short notice and were able to clean out the drain and get our bathroom sing back up and running. Would definately use this company again

Had Alan out today and fixed my sink A+ job cleared the drain and made sure there was no leaks on an ASAP really thank you a plus

The best in town without question!! We had our drain backup at 10pm. We got it to stop and Windy City arrived around 1230am right after another job. They cleared the clog, scoped the drain line for no extra fee, and found a crack where the drain left the house for the septic. They fixed that issue a week later without an issue and every guy in the crew was excellent. They also helped with our homeowners insurance claim and were the instrumental in an outstanding result with the adjuster. I can’t provide a higher recommendation. Windy City is now our go-to plumber for everything!

Alan did an excellent job and explained what he was doing throughout. Thanks!

David was very thorough and respectful. He was on time and communicated a lot necessary information to me and took the time to answer all my questions.

This is a warning to never hire this company, they literally destroyed my sons home I will provide pictures. my son has a brain injury and they tried to bully him into doing more work and when my son said no, he has a brain injury and he’s not working at the moment he can’t afford it they said oh, you can just put it on a few different credit cards, not acceptable.

I recently had the unfortunate experience of discovering a major leak in my water heater, leaving me in a state of panic and inconvenience. Fortunately, Windy City Rooter came to the rescue and provided an exceptional level of service that deserves nothing less than a five-star review! Upon contacting Windy City Rooter, I was amazed at how quickly they responded to my emergency situation. Despite the late hour of my call, they assured me that a technician would be at my doorstep promptly the following morning. True to their word, Brian, the assigned technician, arrived early, ready to tackle the problem head-on. Brian's professionalism and expertise were immediately evident from the moment he stepped into my home. He took the time to assess the severity of the situation, explaining the potential risks associated with the leak. This open and transparent communication helped me understand the urgency of the matter, and I felt confident in Brian's ability to resolve it efficiently. Throughout the service, Brian maintained an exceptional level of courtesy and respect. He was attentive to my questions and concerns, patiently addressing each one with a wealth of knowledge and expertise. His friendly demeanor put me at ease, and I felt reassured that my water heater replacement was in capable hands. What impressed me most about Brian's work was his commitment to cleanliness and efficiency. He meticulously planned each step of the installation process, ensuring minimal disruption to my home. Brian took great care in protecting my property, cleaning up after the job was completed. I was amazed at how quickly he completed the installation, all while maintaining an impeccably tidy workspace. Thanks to Windy City Rooter's swift response and Brian's exceptional service, my new water heater was up and running in no time. I couldn't be happier with the outcome! The entire experience, from the initial call to the final installation, was smooth, hassle-free, and beyond my expectations. If you find yourself in a water heater emergency, I wholeheartedly recommend Windy City Rooter for their prompt, reliable, and top-notch service. You can be confident that your plumbing needs will be handled with the utmost professionalism and care. I am grateful for their expertise and will not hesitate to call upon them for any future plumbing requirements. Thank you, Windy City Rooter, and a special shoutout to Brian, for going above and beyond to get me back on track. You have undoubtedly earned my highest recommendation!

Avoid this company at all costs and take your money elsewhere! The poor reviews and the weird comments from owner are enough to let you know to keep searching!

How convenient that you do not include aspects in your contracts so that they are purposefully vague to protect your company from the poor quality of work. My husband and I have never been informed to not “park in our yard”. It is possible the prior owners were, but we were not. Also, I don’t understand how your company (as contractors) do not comply with municipal codes and expect the homeowners to be aware of them when told repeatedly “not to worry” as you will “take care of everything “. My husband is not trying to demean any employees, simply stating the facts presented to us. And the six inches you removed??? The only reason we knew anything was removed was because I was home when the “work” was being done. If the clean out was flush with the ground, I wouldn’t have tripped over it and cut up and bruised my shin. I’m just glad we will not have your company on our property again.

Don't use them in round lake beach. They finish with gravel and will tell you it is okay and in code. The City with promptly tell you gravel is not allowed and you will be stuck paying for removing/finishing on top of your sewer repair. They will put a clean out where your walkway is.. when in contract it states it will be by the b-valve(not 60 feet away at your deck steps). One employee has a thc vape pen he brings to work sites. He was in charge of clean out placement. They told me not to worry they will get all permits but they will basically make a driveway and not get a permit causing further issues with code. They drained my pipes(only reason it's not a 1 star), my wallet, and left me with code violations.

Max and his crew went above and beyond to take care of my plumbing issues. Max treated us like family from the start and I will be using them on my next plumbing updates.

Great job done by the guys. Honest, professional, clean. I have a new plumbing service that I can say I trust. You're in good hands. Got Windy City by word of mouth, glad I did. And so will you.

Perfect experience and quickly finished, I was always kept in the loop on whatever they were doing. No surprises and priced great

Max and his crew were very responsive. They came and started work that same day. Max went above and beyond to help us with the emergency situation and remodel at my mother-in-laws home. I’ve never met a contractor like Max who really cares about his clients. He was a God send. I will use him in my home in the future, and will recommend him to anyone who asks. Thank you to everyone at Windy City Rooter!!! Max is great. His crew installed a sewer clean out in our front yard today and buried our gutter downspouts. They are very professional and we will use them again. You won’t be disappointed if you hire Max and his crew.

Look no further for all your plumbing needs! This amazing company has done everything for me. Since first hiring them in 2018, they’ve replaced a septic tank, years later I had new pipes in the house, they’ve repaired a water main break and lately they installed a French drain tile system. Windy City Rooters has always been the only choice for me. You’ll get great service and a fair price and every single employee works their hardest and does their best for you. Brian and Larry, Joe, Gavin and Dan plus the boss Max are only a few who I’ve had the privilege of meeting over the years. I love this company!!!

Called WCR for a clogged sewer drain on a weekend and was not charged a weekend fee as advertised. The work was done and explained to me quickly and precisely. Happy with their work.

The team at Windy City Rooter are professional, courteous, timely, and above all do excellent work for a fair price. I have used them a number of times over the last two years and I have nothing but good things to say about Windy City Rooter, there's no one else I would trust with our plumbing.

Alan was great and he got the job done

Alan was great! He gave a thorough free estimate of what it would take to reroute all my home pipe lines to the municipal city line. He discussed how a video inspection of the main sewage line would work and cost, as well as the costs of replacing the water heater. Thanks Alan! I plan to use his expertise in the future.

Max the owner was a very stand up gentleman! He help with my case for insurance and he came out on a Sunday and did some work by himself! If you need someone who cares Max is your man! Also Brian came out twice to do other work himself what a great guy he is very professional and a knows his job!!

The team at Windy City Rooter are great. They are very professional, respectful, and showed real empathy for our situation. We had a problem with our city sewer line. Max and his team identified the problem and worked directly with the city to get the sewer line fixed. They also helped us out of another jam when we had flooding in our basement stairwell. They responded immediately to pump out the water and setup sandbags and pumps to control any further flooding until they could come back and fix the issue with the drainage. They advised us on the correct way to route the drain, something that two previous plumbers could not (or did not) do properly. These guys will be our go-to plumbers moving forward. I highly recommend them.

This man Alan did a outstanding job for me. He came to do one job and also did another job I asked him to. He fixed my 6 month old water softener and now it works.

Max and his crew are miracle workers! They went above and beyond to help my mom and were an absolute Godsend! Whatever you need they will get it done. I highly recommend them.

They have free estimates but they charge ridiculously high price. I have a hot water leak, they wanted $5,000 for replacing a 13 feet with copper pipe. I called different service, they charged $550 replacing with pex pipe and work just fine.

Great team and excellent work all performed in a timely matter.

Best plumbing service around town definitely would recommend to my friends and family.

Very professional crew would recommend to anyone who needs plumbing work done!

Great experience! I actually had Max, the Max, show up to personally review our current plumbing needs. Very professional, personable, and knowledgeable. Would definitely recommend and use Windy City Rooter again.

The 2 plumbers were very friendly, professional, knowledgeable, and took time to explain what they were doing every step of the way. The kitchen disposal was badly jammed. It was cleared in about 40 minutes max. If this happens again I wouldn’t hesitate to contact Windy City Rooter again.

Windy City Rooter are the best. I have no regrets about using them. They went above and beyond to repair my sewer problems. Out of all the plumbers I called (their were many) I don't think any of them would have done a better job. Being a single female and African American homeowner I have to be very careful because contractors are always trying to take advantage. But Max did not. He kept his word and his guys did a fantastic job. I would highly recommend Windy City to everyone I know. Thanks so much guys. You rock.

Arrival - 4 stars Work performed - 4 stars Pricing information provided - 2 star The price was $679 for "Power Rod washer discharge line." I'm not sure if this is higher than most, but I should've gotten a $50 discount as stated on the website. But when I checked my VISA statement it was $649 instead of $629. So I got a $30 discount. I'm not sure if it was a mistake or not, but this makes it a 3 star rating on average. There were mistakes made on my part. The first mistake was not being there when they arrived and letting my 93 year old mother conduct business who has dementia. I was told by the plumbers that she said, "I want it fixed". So a verbal forced my hand to pay without questions. They informed me that when they were "hitting mud", which sounded vague and general. It was explained what was at risk by not doing the extra work they were stating needed to be done. None of that was stated on the final receipt. So nothing is in writing as to the work we refused which made me somewhat skeptical. But in terms of dollars and cents, I was quoted $4,500 to fix a problem under the floor and that includes the $679 for the power Rod washing; which involved breaking up the concrete, replacing any pipes under the floor and replacing the pipes with PVC piping. The plumber stated that this would save us thousands of dollars in repair because it will get worse as time passes and they couldn't guarantee how long the drain would stay open. When my mother asked, "If she can wash clothes now, the plumber stated, "I can't say at the moment if you can or not".

Windy City Rooter & Alan Pacheco, our Service Technician, were great! Very quick, efficient, and quality repair. From root cause analysis to plumbing fix our issue was resolved within an hour.

They came out fast, and were great about explaining everything that needed to get done. I was impressed with how fast the job got complete. Everybody was very professional, and the crew that came out and worked for several hours in my home were incredibly respectful and a great bunch of guys. Very happy with the fix that they did. Will be calling them for any future plumbing projects and repairs that I have.

I was very pleased with the results of having a new toilet installed. All of Windy City employees were nice and very professional. I had an issue with the first toilet that was installed because it was too close to the front wall. I called with my concern and within a few days they were back out to discuss different options, including a brand new toilet (different type) at no additional cost. They had to order the toilet and I was pleasantly surprised that it was delivered and installed within a week. I will definitely use them again for any plumbing issues.

Max for the win again! Being a young home owner i always try to fix what i can by myself! Lastnight i unfortunately couldnt fix my issue fully! Max came out next day, squeezed me in, brain stormed & showed me what i missed! He is the only plumber i have trusted for over 10 years now with odds and ends! Thanks again max!