HIRE THEM NOW! There is literally *no* job too big. When it was time for my grandfather to leave his home of 20 years to a new apartment 3.5 hours away, Henrietta and her team helped me with our monumental, complex, and emotional journey. They made the process as simple on our ends as it could possibly be, and went out of her way to make sure that although my grandfather was not the primary point of contact, he felt respected and cared for. Our family also had a situation where parts of the starting house were so overloaded with junk, they were barely accessible without walking carefully. Her team was able to coordinate with me and the rest of the family (keep in mind, we’re scheduling flights, booking hotels, coordinating with leasing offices remotely from different parts of the country) to pack up a 4-bedroom house and move to the new location within 2 days. When it was done, my family stood in awe at what we had accomplished. Henrietta and her team were professional, compassionate, resourceful, and flexible through the whole process. What a Godsend! ICANN are some of the hardest working people in the business, and it truly moved me to tears. I can’t speak highly enough of them!