Review Salary Pros:Chill workplace and there is no pressure from clients Cons:No annual Increase No Bonuses

A Great Place to Grow and Belong Pros:OP360 is a company that makes employees feel included and supported. Employees say it feels more like a community where everyone’s voice is heard, efforts are appreciated, and creativity is encouraged. They also give good higher pay and benefits, which makes them one of the better BPO companies to work for. The offices are modern and comfortable, spacious pantry, sleeping areas, clinics, and even on-call doctors. The company also gives back to the community through volunteer programs, school projects, and disaster relief. They have received awards for their work in education and support for LGBTQ+ causes. Lastly, OP360 helps employees grow by offering training, career development, and wellness programs that promote open communication, leadership, and mental health support. Cons:Some downsides of working at OP360 are the lack of annual salary increases and unstable accounts that can leave employees on floating status.

At OP360, work goes beyond just tasks—it’s about being part of a real community. I’m truly proud to belong here. Pros:Great culture, supportive leadership, growth opportunities, strong sense of belonging. Cons:Keep the culture strong as the company grows and make sure all teams feel the same support.

Strong Client Focus, Some Operational Challenges Pros:• Great exposure to diverse projects across industries, which helps build skills quickly. • Quick promotions • Opportunities to take ownership and influence client-facing work early on. Cons:• Fast-paced environment means priorities can shift quickly, which may be challenging for some. • Processes are still evolving as the company grows, which can sometimes cause misalignment between teams. • Limited formal training resources—much of the learning happens on the job. Advice to Management:• Continue investing in clearer processes and tools to streamline communication as the client portfolio grows. • Build more structured training or mentorship opportunities for new hires to ramp up faster. • Keep reinforcing the culture of recognition—it makes a big difference in motivation and retention.

What I love about OP360 Pros:The company offers a competitive salary package and comprehensive benefits, fostering a workplace that attracts top-tier talent and supports long-term career growth. Employees consistently cite the positive work environment, strong leadership, and supportive culture as reasons for staying and excelling in their roles. Cons:Shift Work & Irregular Hours - Depending on the account, employees may need to work night shifts or rotating schedules to align with international clients. Advice to Management:Encourage two-way feedback between leadership and front-line employees. Regular check-ins, town halls, or anonymous suggestion boxes help management stay connected to real challenges on the ground.

Awesome Job Pros:I learned a lot working here. The processes are easy to follow. Cons:Nothing comes to mind. All good. Advice to Management:Keep up the good work.

OP360 isn’t just a company—it’s a community Pros:The culture here promotes inclusivity, growth, and support, and leadership genuinely values each employee’s contribution. It’s rare to find a workplace that feels this human. I’m proud to be part of it. Cons:Nothing to mention as of the moment

Stress-free Environment Pros:Most of accounts are stress-free. The company's CEO frequently visits the production floor. Cons:None so far. I had a good working experience.

Open Door Policy Pros:OP360 is more than just a workplace—it’s a thriving community. Here, inclusivity, development, and genuine support are at the heart of our culture. Leadership truly recognizes and values every individual’s contribution, creating a space where people feel seen and appreciated. It’s a rare and meaningful environment, and I’m grateful to be part of it. Cons:NA as of the moment Advice to Management:Keep up the great culture, continue to empower the leaders.

Exceptional Workplace Culture Pros:OP360 fosters a supportive and collaborative environment that encourages innovation and personal growth. The company's commitment to employee well-being is evident in its approachable management and inclusive policies. Cons:At times, the workload can be demanding, especially during peak seasons. However, the management team is receptive to feedback and continuously seeks to implement strategies to balance workloads effectively.

its a decent company Pros:they have a pretty decent facilities to work, good chairs and desks. it doesnt look like a call center. Cons:theres always a misunderstading with the paycheck, I dont really know if its intentional but its something that bothers me a lot. its environment is fast changing which is pretty normal in call centers but sometimes we feel unsure whats next. Advice to Management:none

N/A Pros:The environment in the LOB is nice. The project is manageable. Cons:The salary is just low. Advice to Management:N/A

Growing and improving Pros:I have been working for OP360 for close to 2 years now and I can see that the company is growing and is eager to do its best for its employees. We try to make that the people find a client that works both ways - for the customers and the employees. You can also see the executives are invested in the company's development since they always make it a point to visit and hear what their employees have to say. Cons:They should hire more employees.

Recommendable! Pros:If you're seeking a strategic BPO partner that truly understands scalability and performance, OP360 is a great organization to be! Cons:None to input for now.

A Great Place for Junior IT Professionals to Grow Pros:- Collaborative and supportive work environment - Encourages continuous learning and professional growth - Provides valuable experience in both IT and BPO industries - Strong leadership Cons:Some processes have room for improvement to enhance efficiency Advice to Management:Continue fostering a culture of learning and collaboration while exploring ways to improve career growth opportunities and streamline processes for better efficiency.

A Review of the Junior IT Specialist Role at OP360 Pros:As a Junior IT Specialist at OP360, you'll benefit from strong learning opportunities, a supportive team environment, career advancement potential, diverse work experience, access to cutting-edge technology, and a healthy work-life balance in a stable and growing company. Cons:As a Junior IT Specialist at OP360, you’ll have strong learning opportunities, a supportive team, access to cutting-edge technology, career growth potential, and a great work-life balance in a stable and growing company. Advice to Management:For management at OP360, fostering continuous professional development and providing clear pathways for career advancement will keep employees motivated and engaged. Encouraging regular feedback and open communication channels can further enhance team collaboration and ensure a positive work environment. Additionally, offering more opportunities for hands-on experience with new technologies can help junior staff grow and feel more confident in their roles.

Great Work Environment! Pros:I've had a wonderful experience working at OfficePartners360, Inc. The company truly values its employees, offering a supportive environment, excellent training, and plenty of opportunities for career growth. Management is approachable, responsive, and genuinely invested in employee success. The culture here promotes collaboration, respect, and innovation, making it a great place to work and thrive. I feel proud to be part of a team that is so dedicated to both client satisfaction and employee well-being. I highly recommend OfficePartners360 to anyone looking for a rewarding career! Cons:None for now. All is good.

Review after 3 months with them. Good payment in Colombia Pros:Generally, it provides a relaxed environment compared to other BPOs in Colombia. Good payment in Colombia compared to the experience needed. Cons:Low possibilities to grow in the company, Unable to switch to another client account related to your field if one position is open. Advice to Management:I hope they allow us to change to other positions in the company and to have real chances to grow. It is not fair to see how they prefer hiring outside rather than promoting current employees.

OP360- A great place to work. Pros:OP360 is an outstanding workplace that truly prioritizes its employees' well-being and professional growth. The company provides world-class facilities that enhance both productivity and comfort, creating an environment where employees can thrive. Its dedication to diversity and inclusivity is evident through Mariposa BRG, which fosters a culture of belonging and respect for everyone. The positive work environment encourages collaboration, innovation, and career development, making every day both fulfilling and inspiring. Additionally, OP360 Cares demonstrates the company's commitment to giving back to the community, making it not just a great place to work, but also a company with a heart. Cons:While OP360 offers excellent facilities and a supportive work environment, there may be areas for improvement. As the company continues to grow, maintaining a consistently inclusive culture across all teams could be a challenge. Employees might also seek even more opportunities for career advancement and skill development to match their long-term goals. Additionally, while OP360 Cares is a great initiative, some employees may want more chances to directly participate in philanthropic efforts. Continuous feedback and open communication will be key to ensuring that OP360 remains a top-tier workplace for everyone. Advice to Management:To further enhance OP360’s workplace experience, management should continue fostering a culture of open communication and employee feedback. Expanding career development programs, such as mentorship and leadership training, can help employees grow within the company. Strengthening inclusivity initiatives through Mariposa BRG by hosting more events and discussions can further solidify OP360’s commitment to diversity. Additionally, increasing opportunities for employees to engage in OP360 Cares initiatives can boost morale and create a deeper sense of purpose. Lastly, maintaining and improving the company’s top-notch facilities will ensure a comfortable and productive work environment for all.

Great Company Pros:Great Company, Culture, and People First Company Cons:Needs Improvement in HR and Finance Process Advice to Management:Not Applicable