Lucy has been my agent for over 20 years, and always given me top quality service with the best price. Thank you Lucy.
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Taylor Murphy
August 27, 2018
Having recently relocated primary residences between states, the Willis Murphy Insurance team helped me to transition seamlessly for both home and auto insurance. Could not have asked for a smoother and worry free transition.
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Bud Bernath
August 1, 2024
My mom and dad were always with Spitz and Miller. My wife and I have been with them for a long time. They are always available to help, answer questions and work to provide the best possible insurance plan for us. This is a very great insurance company.
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John N. Winther
December 14, 2018
Andy, Cristie,Peg and Cristie have always been friendly and accommodating. I have had both my business and personal policies with Knight, Willis & Murphy for many years and couldn’t be happier. They are the best Cincinnati Insurance Agency I’ve ever dealt with.
Many thanks,
John
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Maria Cristina (Tina)
July 31, 2024
Drew and his staff was quick to answer all my inquiries and concerns and found me a good deal with my insurance
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Adam Boland
January 30, 2024
They called me multiple times to make sure all the information was right for a proper estimate. Very thorough and kind
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Rick Stone
October 30, 2018
Nancy is great. She is always fast and responsive for commercial certs. Claims etc... I have been with them for about 15 years
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Mike Fish
July 31, 2024
We have been with Spitz and Miller (AAA) for several years and have only had to make a small claim previously UNTIL recently with a needed roof replacement. Lucy Spitale of Spitz and Miller has been SO VERY helpful through the process. From her years of experience, Lucy was able to give solid wisdom and advice for our situation. Kudos to Lucy and Spitz and Miller.
Mike and Rena Fish
Merrillville, IN
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Michael O'Dell
September 8, 2018
I have been with this agency for more than 15 years. Mark and Peg have always provided excellent and prompt service helping me with my insurance needs and processing claims when necessary. I strongly recommend them.
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Kyle Murphy
February 27, 2019
Very professional with a focus on service! Willis Murphy Advantage Insurance insures my small business startup and I've had nothing but great experiences with them. Highly recommended.
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John Novosel
October 25, 2019
5 Star service from my agent, Lucy. Lucy has been my agent for the past 20+ years. She has always been there to answer any questions and to handle my insurance needs. She is a great representative for your company.
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Michael Cochran
April 10, 2023
Lucy had taken great care of my wife and now me. We couldn't be more pleased. Thank you for all that you do!!
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Amy Tomlinson
August 4, 2024
We are incredibly pleased with our experience with Willis Murphy Advantage Insurance Agency. Their customer service is exceptional. Peg Lowry (our agent) is always friendly, knowledgeable, and eager to assist with any questions or concerns we have.
The claims process is remarkably smooth and efficient. When we recently had to file not one but two claims (thanks to deer season in Ohio!), Peg handled everything promptly and professionally, making the stressful situation much more manageable. We were particularly impressed with how quickly our claims were processed and resolved as well as how transparent they were throughout the entire process.
Willis Murphy Advantage Insurance Company has exceeded our expectations in every way. We highly recommend them to anyone looking for reliable, affordable, and customer-focused auto insurance.
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Hina Patel
August 5, 2020
Everyone with Willis Murphy extremely helpful, kind and considerate.
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Deanna Starr
July 31, 2024
Our company has had a great experience with Spitz & Miller Advantage Insurance Agency. They are a wealth of knowledge and quick to help us with any questions or concerns we may have.
Sue Starr
Matt’s Repair, Inc
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Daniel Schonert
July 29, 2024
People here are Great!! Lucy is the Best!!
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robert johnson
November 24, 2020
Always friendly and helpful!
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Jack Thrall
October 24, 2018
We have been with this company many years, and have always received excellent service. I recommend this company for the professionalism, and personal service given each time I have called.
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Maddy Turpin
August 14, 2023
Lucy S. is very helpful in every way possible. Knows my accounts/family needs and always looking for way to save me a dollar.
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Debbie Taylor
August 17, 2020
I was thrilled when Andy and Peg notified me that I could save $300/year by switching to another insurance company. Thank you, Andy and Peg, for your excellent customer service for the past 25+ years. I have never considered switching to another agent and this continues to be true.
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Charlene Kivlon
August 27, 2018
Very satisfied with product and service, excellent customer support and rates. Highly recommend their coverage.
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Laurie Hetzel
October 4, 2024
Recently our insurance needs have changed, resulting in a lot of communication with Spitz and Miller. In each of those communications, Lucy Spitale (again) has been professional, readily available, and responds quickly, which is so important with something as important as insurance. Even when there was research involved Lucy was so quick to get the information we needed to make our decisions. She is the best.
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Johnno
July 30, 2024
Great service competitive rates
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Melissa Watts
July 31, 2024
Awesome customer service!
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Paul Miller
July 29, 2024
These guys are very responsive and always look into several options to find me the best policy for my needs. Lucy and the entire staff is excellent to work with. Highly recommend them.
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Shauna Gholson
April 24, 2020
Working with Sharon Sclink has always been a pleasure. She is very helpful and knowledgeable about Progressive insurance. Sharon is one of the reasons I have stayed with Progressive Insurance.
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Aly Pitman
July 29, 2024
We have been insured here for many years and have always been pleased. They offer exceptional customer service and are a trusted partner. If you are considering making a switch, I highly recommend this agency.
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Karen G
July 29, 2024
My husband and I have done business with this agency over the last 33 years. A couple of agents/employees have since retired, but they were always very helpful, professional, friendly, and kind. Over the past several years we have enjoyed working with Lucy Spitale. She has been exceptional!! Lucy is always willing to go the extra mile to seek out all types of insurance, and search for other options with reputable companies when providers raise their rates too high. Lucy is helpful, professional, friendly, and kind. I wouldn’t hesitate to refer Lucy and this agency to anyone!! Keep up the great work!!
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Christine Zimmerman
March 7, 2019
There is no other insurance agency like Spitz & Miller. They find the best rates for each individual, but their service doesn't end there. Their service starts when you have a problem and you really need them. Lucy has been fantastic taking care of me twice in two years when my van was run into. It wasn't even their responsibily to help me. 5 Stars.
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Grace Wackerly
June 14, 2023
Good afternoon, all is well here ! I ALWAYS call you guys when I'm in need :) You and your office staff are awesome.
Thank you for making my job a tish easier !!!
Grace
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Wayne Riley
November 5, 2018
Very good agents. Always able to help us when we have a problem or issue we need resolved.
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Judy Muhlenkamp
July 30, 2024
we have been very happy with our insurance with you and especially with Peg Lowry - she has taken such good care of all our needs
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Richard Barbercheck
August 1, 2018
I have had my insurance with Mark Willis of Willis Murphy Advantage Insurance Agency for virtually 10 years. Over the years we have moved, bought cars, raised 5 children, prepared for retirement, started our own business and encountered all the challenges that sometimes brings.
Mark and his agency staff have been fantastic to deal with whenever we needed them. Their focus on customer needs and service has surpassed any insurance provider we used previously. Mark even proactively ensures that we're getting the best rates and coverages. We'd be hard pressed to consider any other personal or commercial insurance provider and we'd recommend this agency to friends, family, colleagues and business associates.
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DC Atkinson
July 29, 2024
I've been with Spitz and Miller for many years now. They have always handled my business expertly. They are always quick to contact me whenever there is an opportunity for savings or to improve my coverage without increasing my costs. I couldn't be happier with an insurance agency!
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Brandon R
November 5, 2018
We have been using Andy Murphy for our commercial business insurance for the last 15 years. He has always handled everything we needed very promptly.
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Ken Layer
August 5, 2024
Very knowledgeable, professional and personable...saved me money and added more coverage...highly recommend!
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Michele Witmer
August 8, 2025
I’ve had great personal attention from this company esp Shelley White over the years. Tip of the hat to them.
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Christopher Swentko
May 23, 2022
Being insured by Spitz and Miller for 21 years. In this 21 years I've never had such of a great experience with an established local insurance company. Lucy at Spitz and Miller has been my agent this whole time and she was recommended by my friends dad when I was 24 and bought my house . Before dealing with lucy I always had some weirdo insurance companies that were not the greatest but I was young and pretty dumb. Lucy tought me to not to be under insured, it's only a few dollars more to have the better coverage in this sue happy world. I've had a couple of claims over the years and were very painless to deal with and have nothbad to say about the Spitz and Miller team! If my agent was out of the office other team members helped me out with zero issues. I highly recommend the Spitz and Miller team ....5 stars all the way!
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Jennifer Young
April 15, 2024
They are always beyond professional, authentic, and very knowledgeable at their craft. Highly recommended!!!!
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Wesley Smith
June 1, 2023
My company has utilized Spitz & Miller's services for about 16 years. They're great to work with!
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George Sons
July 30, 2024
Quick, affordable and responsive. Drew and Sherri have made the insurance experience so easy and will always recommend this company!
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Jason Bebout
July 30, 2024
great customer service, as always.
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Michael Aurelio
August 1, 2024
I highly recommend doing business with Spitz & Miller. They have competitive pricing and exellent customer service.
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james drudge
November 5, 2021
Awesome service, great value and quick turnaround as always! We use Spitz and Miller for all our home and auto needs (including boat and RV). Lucy is excellent!!
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melody Rainville
August 22, 2018
The staff has always been prompt and friendly when I've needed to call them. I would and have highly recommended this agency to friends and family.
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Jenn Dombrowski
March 5, 2022
Sharron and Lucy are the best, they are always willing to help no matter how small or big
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Brenda Talley
August 17, 2018
I have known Andy Murphy for over 15 years and he has provided our office with excellent service. We have our Health and Business Insurance through him and have complete confidence in him. I would suggest anyone looking for insurance coverage to contact them for a quote to see if they can find you better coverage
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Fred Buckley
October 24, 2018
Andy and his team have been representing our personal and business casualty needs for over 20 years. They are honest, knowledgable and competitive. We never worry about whether we are covered correctly. They do a great job!
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Cody Wedding
July 13, 2022
Christie and Drew were able to come up with a detailed and well executed plan to provide health dental and vision insurance business for my employees that was cost effective and stress fee. I can’t thank them enough for their patience and guidance through the whole process to help grow my business.
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Joseph Norris
October 2, 2018
They search to find the most competitive rates with great carriers. They have been my P&C agent for many years and have done an outstanding job in every way.
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Stacy Maupin
February 4, 2019
I've been working with this office for 10+ years. They are extremely knowledgeable, responsive and friendly. Whether it's been for accidents, vehicle purchases, home owners claims, or just information, they have always been a pleasure to work with. I would highly recommend this group to anyone.
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Hollie Schultz
August 7, 2024
We are one year into being customers of Spitz & Miller Advantage Insurance Agency and have been completely satisfied with putting our trust into this agency! Thank you for your exceptional service.
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karyn rieger
September 4, 2018
I would recommend this agency to a friend. The agents are friendly and knowledgeable and we are very satisfied with their service!!!
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Kyle Murphy
August 27, 2018
The agents are professional, friendly, and very knowledgable. The service is very responsive and fast. Very fair prices. I could not ask for more in an insurance agency!