ExcellentGoogleGoogleGoogleGoogleGoogle4.869 reviews
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Excellent69 reviews
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David Hanish profile picture
David Hanish
August 30, 2024
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Lucy has been my agent for over 20 years, and always given me top quality service with the best price. Thank you Lucy.
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Taylor Murphy profile picture
Taylor Murphy
August 27, 2018
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Having recently relocated primary residences between states, the Willis Murphy Insurance team helped me to transition seamlessly for both home and auto insurance. Could not have asked for a smoother and worry free transition.
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Bud Bernath profile picture
Bud Bernath
August 1, 2024
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My mom and dad were always with Spitz and Miller. My wife and I have been with them for a long time. They are always available to help, answer questions and work to provide the best possible insurance plan for us. This is a very great insurance company.
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John N. Winther profile picture
John N. Winther
December 14, 2018
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Andy, Cristie,Peg and Cristie have always been friendly and accommodating. I have had both my business and personal policies with Knight, Willis & Murphy for many years and couldn’t be happier. They are the best Cincinnati Insurance Agency I’ve ever dealt with. Many thanks, John
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Maria Cristina (Tina)
July 31, 2024
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Drew and his staff was quick to answer all my inquiries and concerns and found me a good deal with my insurance
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Adam Boland profile picture
Adam Boland
January 30, 2024
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They called me multiple times to make sure all the information was right for a proper estimate. Very thorough and kind
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Rick Stone profile picture
Rick Stone
October 30, 2018
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Nancy is great. She is always fast and responsive for commercial certs. Claims etc... I have been with them for about 15 years
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Mike Fish profile picture
Mike Fish
July 31, 2024
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We have been with Spitz and Miller (AAA) for several years and have only had to make a small claim previously UNTIL recently with a needed roof replacement. Lucy Spitale of Spitz and Miller has been SO VERY helpful through the process. From her years of experience, Lucy was able to give solid wisdom and advice for our situation. Kudos to Lucy and Spitz and Miller. Mike and Rena Fish Merrillville, IN
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Michael O'Dell profile picture
Michael O'Dell
September 8, 2018
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I have been with this agency for more than 15 years. Mark and Peg have always provided excellent and prompt service helping me with my insurance needs and processing claims when necessary. I strongly recommend them.
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Kyle Murphy profile picture
Kyle Murphy
February 27, 2019
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Very professional with a focus on service! Willis Murphy Advantage Insurance insures my small business startup and I've had nothing but great experiences with them. Highly recommended.
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John Novosel profile picture
John Novosel
October 25, 2019
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5 Star service from my agent, Lucy. Lucy has been my agent for the past 20+ years. She has always been there to answer any questions and to handle my insurance needs. She is a great representative for your company.
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Michael Cochran profile picture
Michael Cochran
April 10, 2023
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Lucy had taken great care of my wife and now me. We couldn't be more pleased. Thank you for all that you do!!
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Amy Tomlinson profile picture
Amy Tomlinson
August 4, 2024
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We are incredibly pleased with our experience with Willis Murphy Advantage Insurance Agency. Their customer service is exceptional. Peg Lowry (our agent) is always friendly, knowledgeable, and eager to assist with any questions or concerns we have. The claims process is remarkably smooth and efficient. When we recently had to file not one but two claims (thanks to deer season in Ohio!), Peg handled everything promptly and professionally, making the stressful situation much more manageable. We were particularly impressed with how quickly our claims were processed and resolved as well as how transparent they were throughout the entire process. Willis Murphy Advantage Insurance Company has exceeded our expectations in every way. We highly recommend them to anyone looking for reliable, affordable, and customer-focused auto insurance.
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Hina Patel profile picture
Hina Patel
August 5, 2020
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Everyone with Willis Murphy extremely helpful, kind and considerate.
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Deanna Starr profile picture
Deanna Starr
July 31, 2024
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Our company has had a great experience with Spitz & Miller Advantage Insurance Agency. They are a wealth of knowledge and quick to help us with any questions or concerns we may have. Sue Starr Matt’s Repair, Inc
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Daniel Schonert profile picture
Daniel Schonert
July 29, 2024
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People here are Great!! Lucy is the Best!!
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robert johnson profile picture
robert johnson
November 24, 2020
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Always friendly and helpful!
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Jack Thrall profile picture
Jack Thrall
October 24, 2018
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We have been with this company many years, and have always received excellent service. I recommend this company for the professionalism, and personal service given each time I have called.
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Maddy Turpin profile picture
Maddy Turpin
August 14, 2023
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Lucy S. is very helpful in every way possible. Knows my accounts/family needs and always looking for way to save me a dollar.
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Debbie Taylor profile picture
Debbie Taylor
August 17, 2020
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I was thrilled when Andy and Peg notified me that I could save $300/year by switching to another insurance company. Thank you, Andy and Peg, for your excellent customer service for the past 25+ years. I have never considered switching to another agent and this continues to be true.
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Charlene Kivlon profile picture
Charlene Kivlon
August 27, 2018
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Very satisfied with product and service, excellent customer support and rates. Highly recommend their coverage.
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Laurie Hetzel profile picture
Laurie Hetzel
October 4, 2024
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Recently our insurance needs have changed, resulting in a lot of communication with Spitz and Miller. In each of those communications, Lucy Spitale (again) has been professional, readily available, and responds quickly, which is so important with something as important as insurance. Even when there was research involved Lucy was so quick to get the information we needed to make our decisions. She is the best.
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Johnno profile picture
Johnno
July 30, 2024
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Great service competitive rates
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Melissa Watts profile picture
Melissa Watts
July 31, 2024
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Awesome customer service!
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Paul Miller profile picture
Paul Miller
July 29, 2024
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These guys are very responsive and always look into several options to find me the best policy for my needs. Lucy and the entire staff is excellent to work with. Highly recommend them.
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Shauna Gholson profile picture
Shauna Gholson
April 24, 2020
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Working with Sharon Sclink has always been a pleasure. She is very helpful and knowledgeable about Progressive insurance. Sharon is one of the reasons I have stayed with Progressive Insurance.
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Aly Pitman profile picture
Aly Pitman
July 29, 2024
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We have been insured here for many years and have always been pleased. They offer exceptional customer service and are a trusted partner. If you are considering making a switch, I highly recommend this agency.
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Karen G profile picture
Karen G
July 29, 2024
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My husband and I have done business with this agency over the last 33 years. A couple of agents/employees have since retired, but they were always very helpful, professional, friendly, and kind. Over the past several years we have enjoyed working with Lucy Spitale. She has been exceptional!! Lucy is always willing to go the extra mile to seek out all types of insurance, and search for other options with reputable companies when providers raise their rates too high. Lucy is helpful, professional, friendly, and kind. I wouldn’t hesitate to refer Lucy and this agency to anyone!! Keep up the great work!!
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Christine Zimmerman profile picture
Christine Zimmerman
March 7, 2019
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There is no other insurance agency like Spitz & Miller. They find the best rates for each individual, but their service doesn't end there. Their service starts when you have a problem and you really need them. Lucy has been fantastic taking care of me twice in two years when my van was run into. It wasn't even their responsibily to help me. 5 Stars.
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Grace Wackerly profile picture
Grace Wackerly
June 14, 2023
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Good afternoon, all is well here ! I ALWAYS call you guys when I'm in need :) You and your office staff are awesome. Thank you for making my job a tish easier !!! Grace
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Wayne Riley profile picture
Wayne Riley
November 5, 2018
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Very good agents. Always able to help us when we have a problem or issue we need resolved.
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Judy Muhlenkamp profile picture
Judy Muhlenkamp
July 30, 2024
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we have been very happy with our insurance with you and especially with Peg Lowry - she has taken such good care of all our needs
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Richard Barbercheck profile picture
Richard Barbercheck
August 1, 2018
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I have had my insurance with Mark Willis of Willis Murphy Advantage Insurance Agency for virtually 10 years. Over the years we have moved, bought cars, raised 5 children, prepared for retirement, started our own business and encountered all the challenges that sometimes brings. Mark and his agency staff have been fantastic to deal with whenever we needed them. Their focus on customer needs and service has surpassed any insurance provider we used previously. Mark even proactively ensures that we're getting the best rates and coverages. We'd be hard pressed to consider any other personal or commercial insurance provider and we'd recommend this agency to friends, family, colleagues and business associates.
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DC Atkinson profile picture
DC Atkinson
July 29, 2024
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I've been with Spitz and Miller for many years now. They have always handled my business expertly. They are always quick to contact me whenever there is an opportunity for savings or to improve my coverage without increasing my costs. I couldn't be happier with an insurance agency!
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Brandon R profile picture
Brandon R
November 5, 2018
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We have been using Andy Murphy for our commercial business insurance for the last 15 years. He has always handled everything we needed very promptly.
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Ken Layer profile picture
Ken Layer
August 5, 2024
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Very knowledgeable, professional and personable...saved me money and added more coverage...highly recommend!
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Michele Witmer profile picture
Michele Witmer
August 8, 2025
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I’ve had great personal attention from this company esp Shelley White over the years. Tip of the hat to them.
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Christopher Swentko profile picture
Christopher Swentko
May 23, 2022
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Being insured by Spitz and Miller for 21 years. In this 21 years I've never had such of a great experience with an established local insurance company. Lucy at Spitz and Miller has been my agent this whole time and she was recommended by my friends dad when I was 24 and bought my house . Before dealing with lucy I always had some weirdo insurance companies that were not the greatest but I was young and pretty dumb. Lucy tought me to not to be under insured, it's only a few dollars more to have the better coverage in this sue happy world. I've had a couple of claims over the years and were very painless to deal with and have nothbad to say about the Spitz and Miller team! If my agent was out of the office other team members helped me out with zero issues. I highly recommend the Spitz and Miller team ....5 stars all the way!
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Jennifer Young profile picture
Jennifer Young
April 15, 2024
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They are always beyond professional, authentic, and very knowledgeable at their craft. Highly recommended!!!!
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Wesley Smith profile picture
Wesley Smith
June 1, 2023
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My company has utilized Spitz & Miller's services for about 16 years. They're great to work with!
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George Sons profile picture
George Sons
July 30, 2024
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Quick, affordable and responsive. Drew and Sherri have made the insurance experience so easy and will always recommend this company!
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Jason Bebout profile picture
Jason Bebout
July 30, 2024
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great customer service, as always.
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Michael Aurelio profile picture
Michael Aurelio
August 1, 2024
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I highly recommend doing business with Spitz & Miller. They have competitive pricing and exellent customer service.
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james drudge profile picture
james drudge
November 5, 2021
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Awesome service, great value and quick turnaround as always! We use Spitz and Miller for all our home and auto needs (including boat and RV). Lucy is excellent!!
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melody Rainville profile picture
melody Rainville
August 22, 2018
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The staff has always been prompt and friendly when I've needed to call them. I would and have highly recommended this agency to friends and family.
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Jenn Dombrowski profile picture
Jenn Dombrowski
March 5, 2022
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Sharron and Lucy are the best, they are always willing to help no matter how small or big
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Brenda Talley profile picture
Brenda Talley
August 17, 2018
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I have known Andy Murphy for over 15 years and he has provided our office with excellent service. We have our Health and Business Insurance through him and have complete confidence in him. I would suggest anyone looking for insurance coverage to contact them for a quote to see if they can find you better coverage
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Fred Buckley profile picture
Fred Buckley
October 24, 2018
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Andy and his team have been representing our personal and business casualty needs for over 20 years. They are honest, knowledgable and competitive. We never worry about whether we are covered correctly. They do a great job!
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Cody Wedding profile picture
Cody Wedding
July 13, 2022
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Christie and Drew were able to come up with a detailed and well executed plan to provide health dental and vision insurance business for my employees that was cost effective and stress fee. I can’t thank them enough for their patience and guidance through the whole process to help grow my business.
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Joseph Norris profile picture
Joseph Norris
October 2, 2018
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They search to find the most competitive rates with great carriers. They have been my P&C agent for many years and have done an outstanding job in every way.
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Stacy Maupin profile picture
Stacy Maupin
February 4, 2019
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I've been working with this office for 10+ years. They are extremely knowledgeable, responsive and friendly. Whether it's been for accidents, vehicle purchases, home owners claims, or just information, they have always been a pleasure to work with. I would highly recommend this group to anyone.
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Hollie Schultz profile picture
Hollie Schultz
August 7, 2024
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We are one year into being customers of Spitz & Miller Advantage Insurance Agency and have been completely satisfied with putting our trust into this agency! Thank you for your exceptional service.
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karyn rieger profile picture
karyn rieger
September 4, 2018
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I would recommend this agency to a friend. The agents are friendly and knowledgeable and we are very satisfied with their service!!!
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Kyle Murphy profile picture
Kyle Murphy
August 27, 2018
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The agents are professional, friendly, and very knowledgable. The service is very responsive and fast. Very fair prices. I could not ask for more in an insurance agency!