EXCELLENT
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Based on 166 reviews
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Jackie Turner profile picture
Jackie Turner
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Excellent job very polite repair man. I'm very pleased with their service. I got my washer and dryer fix by this company. They repair man are very good with their work ☺️
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B Z (Papa Z) profile picture
B Z (Papa Z)
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My technician, Oscar, was very professional, very nice, and very knowledgeable. I would recommend this company each work on their refrigerators.
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Red Man G profile picture
Red Man G
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2nd time using Midwest. Service rep Oscar is athorough and knowledgeable.
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Rosemarie Rios profile picture
Rosemarie Rios
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Great service and understanding of the need.
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LENNY DEGUZMAN profile picture
LENNY DEGUZMAN
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Alex is very prompt and professional . He explained what was wrong with my dryer and he fixed it in no time !
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Jean Karambelas profile picture
Jean Karambelas
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The technician was very conscientious and thorough
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princess Kay profile picture
princess Kay
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I had issues with my washer and dryer and honestly i just googled repair companies near me. This company came up and since they had good ratings and they were still open at 7p I chose them. Also I needed someone asap. I called and got scheduled with Alex for next day. Best decision I made. Its hard now a days to actually find companies that are honest and more importantly know what they are doing. Alex fixed both my washer and dryer fast. If you can just ask for him because he will definitely get the job done the first time and fix everything the first time. ^_^
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josadec cerrato profile picture
josadec cerrato
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We had a trouble with our dryer that was not spinning / running at all . Technician Alex came out quickly and explained problem a fixed it . Very recommended.
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Lisa Herold profile picture
Lisa Herold
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Knowledgeable and so helpful! Was very happy to find a great repair company that dealt with LG appliances. Would definitely recommend.
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Ja' Mooni profile picture
Ja' Mooni
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Alex was fast, explained everything, and was in and out. Perfect!
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Rocky Caylor profile picture
Rocky Caylor
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Excellent service and I recommend using them as your appliance repair service. I have used many over time to include what would be considered the largest, ABT. MIDWEST was vey accommodating, were not condescending and treated me their customer with respect. The service tech Alex, was the utmost professional and polite. Showed and explained what was wrong and how it needed repaired. At no time did he double talk or attempt to sell or increase the cost of my repair. Today he returned and finished the repair with the same professionalism as he did yesterday and NO surprise charges and fees. I own and partner in a couple companies, know the importance of serving your client. My expectations were exceeded. When you call ask for Alex Note this was the first time I have used them and have no connection with this company, my review comes strictly from my current experience.
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Rocky Caylor profile picture
Rocky Caylor
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I’m always hesitant about calling appliance repair businesses. But, I have regain my faith because of our service tech Alex. He came out the first time as the utmost professional, courteous and polite. He took the time to talk me through the problem with our 5 year old dishwasher. Came back today and completed the repair. I own my own companies and client service is key to success. Because of this company and how Alex represented and performed I would not hesitate to endorse and recommend Mid-west Standards … don’t forget to ask for Alex.
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Brian Davis profile picture
Brian Davis
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Our technician Alex S. came to diagnose our LG dryer, determined what needed to be fixed, confirmed the final price of the project, and then completed the job in a professional manner.
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Lorenzo Bell profile picture
Lorenzo Bell
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They get the job done no questions asked highly referred
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Mike profile picture
Mike
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I had an old Kemore 700 series gas dryer that was not drying clothes properly. I googled Kenmore Alliance repair and I was directed to Midwest. They made arrangements to have Erik one of there technicians come out and determine the cause. He ended up taking the entire dryer apart while troubleshooting along the way. It ended up that the problem was for a computer board that was discontinued. Erik then put all the screws back on and I had to order a new one. I was amazed by the speed and detail that he had trying to save my machine. I definitely will call them if any other appl Break down.
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Valorrie Moulton profile picture
Valorrie Moulton
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Excellent service! Will definitely use them again for service and repairs.
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MaryPat Alroth profile picture
MaryPat Alroth
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Great service. Professional and quick.
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renee mitchell profile picture
renee mitchell
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Chris is excellent.
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Hannah Thompson profile picture
Hannah Thompson
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Great service!
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Roland Doan profile picture
Roland Doan
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+1
Eric is a great Technician. Update. Everything has been installed and appliances works great. Again Eric has just been more than 5 Stars he is the star. I will always call back to Midwesr Standards INC if I ever have any issues towards the future.
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Quinshaun Herron profile picture
Quinshaun Herron
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Erik serviced my oven and did an excellent job! His communication and expertise were displayed for the duration of the service!
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Lindsey Henry profile picture
Lindsey Henry
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Sam was very nice and professional! I’m so relieved to have our Sub-zero refrigerator fixed! Will use him for future repairs.
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Jillian Economy profile picture
Jillian Economy
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Great experience. Repair tech was kind, courteous, and knowledgeable. Had us up and running quickly!
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Charles McPherson profile picture
Charles McPherson
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Erick did a great job. He was at my condo within 45 minutes of me making the service call. He was very professional. He was able to pull the refrigerator out from its enclosure in the wall. He checked the water valve and the electrical outlet in the back. The outlet wasn’t working properly, he said, probably due to a power surge which tripped the switch. He reset the outlet. Plugged the frig back in and it worked like new. Thanks Erick.
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Claude Foreit profile picture
Claude Foreit
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Very helpful
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Sara Welch profile picture
Sara Welch
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Bryce worked on my Thermador range, and he was incredibly patient and tenacious in diagnosing and solving a difficult issue on a 26 year old stove. I would definitely use Midwest Standards again.
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Tiffany Bach profile picture
Tiffany Bach
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I would totally recommend, they are very friendly and professional. He answered all my questions about my fridge circulation and checked it throughout the process, to see if it was working. He set my fridge to the correct temperature and was helpful. I would recommend them to anyone that needs any appliances fixed.
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George Cain profile picture
George Cain
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Excellent experience! A repairman was sent out within a couple hours of our call to look at our broken ice dispenser. Alex was a very courteous representative of the company, gave us a quote for the repair and said he'd be back as soon as the new parts were in, possibly in the next 1-2 days. He was back the next day and replaced the unit within an hour. The price was fair and we were very pleased with their same-day service call, and next day return with the new parts. Will definitely keep them in mind for any other appliance repairs (stove, dishwasher, washer/dryer etc). Hopefully we won't need them soon - but will be happy to share their information with family & friends.
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Khaled Hussein profile picture
Khaled Hussein
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Great and detailed job
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K C profile picture
K C
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Great and immediate service. Erick was professional, friendly and diagnosed the issue quickly. He had the parts needed and repaired my sub zero fridge in one visit. Highly recommend.