After my last horrible bed purchase, I wanted to find the best bed I could find. I stumbled across John Ryan in a glowing review. After looking at the website, I absolutely loved their ethos but was still a bit nervous as I couldn't lay on it first. After deliberating further (for about 2 years) and deciding that having tried my previous mattress in a shop and still ended up hating it. I put my faith in John Ryans passion for all things sleep and oh my goodness, I'm so glad I did. My new bed is A-MA-ZING!
John Ryan were hugely helpful during the purchase and my bed was delivered by two incredible guys, who always took their shoes off before coming into my house, took so much care to not bash anything and were so polite and happy. They built the bed, invited me to check I was happy with everything and then took all the wrapping with them.
I've had the best sleeps ever in my new bed and no longer wake up with an achy back and my limbs don't hurt anymore (I sleep on my tummy). I had no idea the damage a bad mattress could do.
There is one downside though, I REALLY miss my bed when I have to stay away from home!
Posted on Trustindex
C Hamilton
29 August 2025
Worth the investment
We’ve had our Artisan 1500 (king size) since December after having spent a huge amount of time researching and testing out different options. Buying a mattress is a minefield but I kept coming back to John Ryan as it was one of very few retailers that provided gsm information. The decision has paid off and every time I’ve been away, I’m grateful to get back to such a solid and luxuriously comfortable (and cool) bed. It’s absolutely worth the investment.
Posted on Google
Tracy Marr
8 July 2025
Excellent mattress very impressed with the quality and comfort.
Having read all of the advice on buying a mattress which is available on John Ryan By Design and completing the questionnaire to find our perfect mattress we bought a 1500 Medium Superking and we are so impressed I would recommend it to anyone.
Ordering was easy and we were kept informed when it would be delivered. The quality is outstanding and it is so comfortable we are getting excellent sleep every night, why did we wait so long to purchase this I have no idea.
Posted on Trustindex
David Hamilton-Palmer
22 June 2025
Absolutely 1st class experience
Our experience with JR was nothing less than excellent. I dont normally leave reviews but after dealing with these guys which was absolutely 1st class I thought i would do.
From order to delivery the whole experience was smooth & communicated well. We did in the end return the S/king mattress & JR immediately (the next day) refunded the monies owed.
Where else in the UK would you get service like this today !!!
I would definately use JR again without hesitation.
Thanks again JR
Posted on Trustindex
Julie Sullivan
26 May 2025
Best mattress ever
I bought my mattress one year ago. It's the most comfortable mattress I have ever slept on. My back pain is completely gone! I was worried because you don't get to try first, but they have a shopping guide to get you the right one for you.
Every night is a joy, I don't intend to buy mattresses from anyone else.
Posted on Google
Berny Rabbit
25 April 2025
Excellent customer service and communication by Julie, who was lovely! Hopefully all will continue after delivery. Thank you!
Posted on Facebook
Pete Halas
5 March 2025
recommends
I bought from John Ryan because they offer a money back guarantee which is difficult to find on the high street. I ordered a seconds mattress on a Saturday and received a phone call on the Monday to check that the mattress would suit me. The delivery team contacted me a few days later and the mattress was delivered a week later. I can't fault that process. The mattress itself (Artisan Luxury King) is super comfortable, soft enough for my body to feel cosseted and perfectly supportive so there are no pressure points anywhere from top to toe (I am 5ft 10in and weigh 73kg). Superb service and a top quality mattress. I wouldn't hesitate to order from John Ryan again.
Posted on Google
Peter Hallas
5 March 2025
I bought from John Ryan because they offer a money back guarantee which is difficult to find on the high street. I ordered a seconds mattress on a Saturday and received a phone call on the Monday to check that the mattress would suit me. The delivery team contacted me a few days later and the mattress was delivered a week later. I can't fault that process. The mattress itself (Artisan Luxury King) is super comfortable, soft enough for my body to feel cosseted and perfectly supportive so there are no pressure points anywhere from top to toe (I am 5ft 10in and weigh 73kg). Superb service and a top quality mattress. I wouldn't hesitate to order from John Ryan again.
Posted on Google
Katarina Dzubakova
4 February 2025
Very happy with our mattress and there is no way we are parting with it any time soon :) I am glad, that I found JR when researching our buying options, I found their website very easy to navigate and full of useful info, plus their customer service answered all my other questions before I decide to purchase the mattress. I do like to do my research before committing to big purchase specially mattress which should last us for many years. Went with Artisan 1500, which was made relatively quickly, delivery company was also very accommodating and they offer recycling of old mattresses, so all went smoothly, lets hope that our mattress will last for many many years to come :)
Posted on Google
nancy cook
25 December 2024
Received our new base very robust very pleased with it. The delivery people put it together for us that's service. We have their mattress bought a couple.of years ago heavy and robust so comfortable we w
ould not go anywhere else now. The staff are so helpful if you phone to ask a question they will help you with everything even what mattress you require for your weight that's what I call service. Thank you John Ryan beds