I bought the membership and never thought I'd actually use it. Then my shower clogged. I left a message late last night. Within an hour after leaving my message, I got a text message from dashing Dan making an appointment for this morning. I was told they'd be here between eight and 10 and they showed up at 7:45. Not only was the gentleman, Brett, nice and professional, he also didn't try to sell me anything. I couldn't be happier with dashing dans