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Zack came by to take a look at my furnace and check a few things, some areas of the house get pretty hot and he gave me a few pointers that make great sence without having to spend a lot more money for a bigger machine.
Zack just help me find a better solution to the problem I like that he is very knowledgeable and knows a lot I would highly recommend UMS mechanical systems.
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This was a great company to work with. Honest and straightforward. They did exactly what we asked them to do with our A/C repair and didn’t try to upsell us or convince us we needed something we really didn’t. Matt was easy to work with and knowledgeable and got the job done well without any unneeded push to sell a new unit! Recommend them!
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The technician sent a message to remind of of the appointment and time. He was prompt, courteous and very professional. The work on the water heater was done in a timely manner. The place was clean when he left. Highly recommend!
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Zach and Emily we’re both awesome!!! Emily was so patient to answer my questions over the phone and help me understand how they could help me fix my problems and gave me awesome estimates over the phone. When Zach came out the next day he was awesome from the moment he got there until he left. He was patient and so kind and fun with my kids. He was fast and efficient and explained everything he did and what everything meant when he checked it. I will definitely be calling them back for any help that I need! I would recommend them to anyone!!
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Wow. Once again it’s Zack and Emily to the rescue. AC has been working and then just quit. Zack came out and quickly diagnosed the issue and had it going again. Easy to make an appointment and I received reminders of the service call. Excellent and well deserved 5 stars.
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Matt was a great help with our plumbing problem. He eliminated several possible & more serious reasons for the issue we had, and was exhaustive in the analysis. The final outcome was a simple issue. Matt also answered our questions, and introduced us to other services his company offers, such as providing a bid on replacing our furnace, which is over 30 years old. A good experience with Matt !
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Zach serviced our water heater and did an overall check on our system. He was very professional yet personable. We was quick with service while but also took his time to explain and describe what he was doing. He is very knowledgeable about his profession and you can tell he takes pride in his work. Thank you for the great service Zach with UMS!
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UMS was great. They communicated openly. They scheduled me in originally a week out with a dead water heather. We were eager to get hot water back ASAP. I shared my concerns and Vicky was able to work it out to come out on a Friday night to get it done. The technician wasn't even frustrated, but rather supportive. It meant the world that they cared this much to get the job done well and quickly. We had hot water Friday night. I would give 10 stars if I could!
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Nate did a great job finding the leak and replacing the pipe quickly.
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