I recently had a great experience hiring American Way for heating maintenance. They were very professional and did an excellent job. I would definitely recommend them to anyone who needs high-quality heating maintenance. Thanks!
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Michael Maggio
26 July 2022
Came within a couple hours of the call, friendly service and fixed the issue. Couldn’t ask for more, highly recommend.
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Gary Bolton
18 January 2021
I have been waiting for almost 2 months for my property supervisor to fix my heating. Tired, I called a few organizations requesting what amount it would cost to analyze the issue. American Way hit me up immediately and didn't charge to analyze the issue.
The technician they sent over-expressed he was working a little far from my place, however, could drop by around 8 this evening if that wasn't too late for me. It's not so much as 8 yet and my heater is working once more all because of the technician’s help. I don't have a clue whether the cost was high or low for the maintenance, however, now, relief from the heat is worth each penny. Both the technician and his assistant were overall quite proficient. I will recommend this organization to everybody! Incredible experience all around! Thank you for such an amazing service.
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Matthew Dean
23 November 2020
Can’t recommend these guys enough. Honest, reliable, and highly skilled. I had my HVAC system serviced and repaired. No shady schemes to make you spend more money, and no dishonesty. All in all, it was a great experience.
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Micheal Laudrop
12 April 2020
We recently moved into our new home. We thoroughly inspected it and had it checked from professionals, and all was good. After a month, I noticed that there was a leak in the upstairs shower which was trickling down towards the bedroom ceiling. I don't know how we or an entire team of professionals missed it.
Anyway, I hired this company after careful consideration. They quickly got me an appointment. The plumber had to remove a bit of sheetrock to fix the leak. Now, peace is restored in our home. A great experience.
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Gabriella Poole
13 October 2019
Have used them in the past to move our washer/dryer plumbing into the garage. They gave us the best bid and did great work.
This time the fix was for a broken diverter in the shower. They fixed it so fast it was amazing. I am very happy to have our shower back!
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Bret Anderson
1 October 2019
I called in for repairs to the leaky pipe and hose under the kitchen sink. I used them a few years ago to reroute some leaky pipes from the slab. They did a good job. So I hoped the same quality work this time. I scheduled the appt for 10am and the plumber actually came about 10 minutes early. He had to cut that crusty pipe off and solder new ones. It was gross inside too! He was nice and finished and cleaned up within an hour and a half. It's been almost a week and no leaks!
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Tabitha Gansler
10 May 2019
Would highly recommend their services. I've called American Way several times in the short 2 months I have moved into my new home. Their guys are efficient and take the time to diagnose and fix the problem, despite the unknown variables. Pricing is reasonable too. Hopeful their services will not be needed again soon, but will be using them again if in need. Thanks !
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Sammy Foster
1 March 2019
IMO! they are the best plumber's in town. I did my research and asked for quotes everywhere and I finally found the right company for me. They were able to come right away, provide a quote, and take care of our piping problem's. I'm so happy that we found them and will continue to contact them for all our plumbing needs.
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Tina Wilma
13 February 2019
Great experience with this company. Called them for a garbage disposal problem - was humming but not processing garbage. They were on time, made a quick assessment and had my garbage disposal unclogged and working good as new in no time. Highly recommend them.
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Katrin Anderson
30 November 2018
Had a very good experience with these guys repairing my furnace. They came out within 2 hours of my call, we able to quickly diagnose/fix the problem, were friendly, and affordable.
They even checked up again a couple of days later to make sure everything was alright with it.
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Jean Jack
15 November 2018
I wish I had called them earlier, rather than suffer the consequences of another plumber's misdiagnosis. Having done so would have saved me a great deal of stress, a second flooding incident and the necessity of missing a day of work.
They came today (early!),analyzed the situation and solved the problem.
THANK you.
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Alex Newton
30 May 2018
Valve under my sink leaked all night and flooded my neighbor's apartment. I had previously had this issue which was fixed by tightening the valve but did not solve the problem. I called this plumbing company and they were able to replace the valves. My kitchen is very tight and it was in a very difficult position to get to but they were able to do it without having to remove any cabinets. Highly recommend.
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Christiana Temart
17 May 2018
Called for a check of my heat unit as our fairly new system was not running very hot. They Arrived on time and were quick to resolve the issue. Price was very fair. Both Guys very professional, explained the issues and the repairs fully, and I was able to actually feel the difference right away. I would definitely recommend.
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Kate Parkinson
17 February 2018
I was having ignition problems with a pair of gas water heaters that had not been serviced at all their 6 years of operation. They flushed the tanks, removed and cleaned the burners, cleaned the air intake, and replaced both thermocouplers. Two thumbs up! Thanks!!
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Alexa McQueen
24 January 2018
The guys came out yesterday to fix my AC no problems as the service man had the parts he needed, it was a fast fix! I would definitely recommend this company to all family and friends, I will surely b calling next year for filter change and checkup on my unit!
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Justin Bain
11 January 2018
American Way did a great job at a very fair price repairing my home's oil-fired boiler. Al was able to schedule and complete the repair very quickly, and really went above and beyond to help in what was a bit of an emergency. Excellent quality, customer service, and professionalism.
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June Bever
28 December 2017
Great responsiveness and super polite.
I needed a water heater installed the next day and they showed up on time and got the work done quickly.
Highly recommend.
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Owen White
15 November 2017
I have called This company twice to fix water leak problems in our home. First time our Pelican water system was leaking all over due to extreme hard water buildup, and a second time due to the main line bursting because it was repaired with cheap materials by someone prior. Both times this company sent a Tech ASAP and they always finished the job quickly. Great Job Thank you!!
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Calvin Williams
13 August 2017
Highly recommended. They returned my call within 30 minutes, came out the next day (I called at 5pm on a Wednesday and they were here at 9 am on Thursday), and spent several hours with me assessing the problem, eventually discovering that my furnace was cracked and leaking on the inside. The tech was friendly, communicative, and very clear about all my options and their estimated costs. The price was very reasonable, and I would absolutely use them for any future needs. So glad I found these guys!
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Martha Sasoni
3 April 2017
Repaired my heater in no time! Great work.
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Steven Samuels
6 November 2016
These guys were awesome! Honest, dependable and came to save my day. Arrived on short notice, polite, prompt and cleaned up after the job was done. The price was reasonable. I highly recommend their service!
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Donna Boykins
15 July 2016
These guys couldn't be any nicer or more efficient. Their prices are totally in line with the other places, sometimes cheaper! However, they actually return calls and keep appointments! We've used them twice to excellent results.
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Tim Collins
18 May 2016
They were very professional, affordable, and trustworthy. They got the job done and had appointments available same day and the following day. I worked with one of their plumber and he was fantastic! Thank you for helping us, we appreciate your staff and great work.
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Sasha West
9 May 2016
The service was great. First off, they did a good and honest assessment of my needs. They worked their tails off and did excellent work installing an AC. They kept me updated throughout the process and had great customer service skills. I recommend calling their service for your plumbing needs.
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Joseph V. Roth
16 September 2015
I had a problem with tankless water heater, circulation pump, and on demand function. Another plumber, supposedly expert in tankless water heaters, came and was completely ignorant of the relationship between the functions. So I called American. They came out, immediately diagnosed the problem with the on demand function, identified the part to be replaced (improper on demand button had been installed) and told me how to fix the problem. No charge. I will call American in the future for all plumbing issues. I got excellent service and advice and was treated extremely fairly.
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Michael De La O
19 May 2015
One of the best experiences I have ever had. The tech was very polite, not pushy and very educated on his craft. He made sure I was good to go for the coming summer. 5 Stars!!!