If you are looking for a BMW service group that you can truly TRUST, this is the place! I could not be more thankful for the professionalism and expertise that this group provides all of its customers. Since moving to the area about six months ago, we have used them for basic oil changes to replacing the random blown radiator hose or two and even replacing motor mounts. However, it is the very well documented and photographed inspection process that has brought some serious maintenance issues to light that if not addressed in a timely manner, could lead to catastrophic failure. After replacing a couple of radiator hoses and returning the car to us on Thursday afternoon (after the car was towed to another shop late on a Sunday night, only because the tow truck driver wanted $350 more to take it to Fox due to the late hour, and that shop trying to take advantage of us which led to me having the car towed to Fox on Tuesday morning), when we got home we found some fluid on our driveway that just did not look right. Ahja-Lia helped us again and with some FaceTime, we were able to share what was happening in real time. She and the team went above and beyond for us and a mechanic stopped by our house on his way home to check on the car to determine if we should drive it or not for fear of breaking down again. I was blown away but beyond thankful. When he arrived and performed a pressure test and visual inspection, he determined it was safe to drive and wanted me to bring the car back to the shop in the morning so they could look at everything once again in the shop. So,,,,I did just that. I was at the shop first thing in the morning, Ahja-Lia coordinated everything just as she said she would and I was out of there within an hour of opening. This shop has a customer for life and I will forever recommend them to anyone and everyone I come across that is in need of BMW or Mini repairs or routine maintenance. Many, many thanks to EVERYONE that is a part of this Service Group!!!