From the first phone call to the final walkthrough, the service was truly exceptional. Brad, our sales representative and point of reference, set the bar high right from the start. He was friendly, knowledgeable, and genuinely easy to work with, which made the entire process feel stress-free. Steve in the office was just as wonderful—scheduling was quick and seamless, with clear communication and zero runaround.
On service day, Ray and Albaro arrived right on time and immediately impressed us with their professionalism and expertise. They completed a full residential plumbing and HVAC inspection, cleaned the indoor evaporator, flushed the water heater, and carefully inspected both the indoor and outdoor units as well as the expansion tank. What I really appreciated was how clearly they explained everything—no technical overwhelm, no pressure, and absolutely no upselling. Just honest, high-quality work.
What truly stood out was their attention to detail. Ray and Albaro didn’t rush through a checklist—they took the extra time to ensure everything was operating efficiently and exactly as it should. It’s clear they care deeply about their work and take pride in doing things the right way.
If you’re looking for dependable, respectful technicians who treat your home with care and get it right the first time, I highly recommend asking for Ray and Albaro. And a big thank-you to Steve and Brad for making the entire experience smooth, organized, and pleasant from beginning to end.
I can’t recommend Perry Aire enough and will absolutely be using them again.