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Jennifer Alleman profile picture
Jennifer Alleman
7 October 2025
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Very quick service! Phone operator polite and nice. I would recommend them to anyone!
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Matt McGarrity profile picture
Matt McGarrity
26 September 2025
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Been dealing with Rox for a few years now and they are fantastic to work with. A few years ago they put in my furnace. This past month they put in a new A/C with heat pump. Raphael walked me through all the details and John was the lead on the install. Both were easy to work with, very helpful, very clean, very thorough. Loved them. Highly recommend! Update: Garrison from rox came by as part of fall maintenance to make sure everything on my new heat pump and AC and furnace are all working and he made some adjustments and spent ample time testing everything and answering my questions thoroughly. He was the one who originally set up my system for me with my furnace a few years ago and I love his thoroughness. Great guy to work with who clearly knows his stuff and enjoys his work. Highly recommend
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Michael H profile picture
Michael H
26 September 2025
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ROX installed a new HVAC unit in our house in early 2024. The whole team (office staff, installation crew, etc) did an excellent job during the whole process. We have been very happy with our system including the follow-up visits to make sure everything is still operating well. Dexter was the technician for our routine Fall service of our HVAC system today. He was polite and very knowledgable. Thank you for another great experience, ROX!
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Teri Dillman profile picture
Teri Dillman
19 September 2025
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Rox has been an exceptional HVAC partner to me—both professionally and personally—for many years. Their dedication to quality, reliability, and customer care consistently exceeds expectations. Just today, they once again proved why they’re my go-to company: they honored the warranty on a tankless water heater they installed over five years ago, handling everything with efficiency and a genuine smile. There was never any hesitation—just prompt action and outstanding service. What truly sets Rox apart is not only their expertise, but also their people. Every interaction reflects their integrity, professionalism, and commitment to doing things the right way. They were always the company I could call and have them out to fix an issue that day. This matters when a real estate deal is dependent on timeliness. They’re responsive, trustworthy, and genuinely invested in their customers’ satisfaction. In an industry where it can be hard to find consistent service and follow-through, Rox stands out as a shining example of what it means to put customers first. I’m grateful for the many years of outstanding service they’ve provided and have absolute confidence recommending them to anyone looking for a company that combines skill, reliability, and a personal touch. Rox is, without question, one of the best in the business.
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Cathy Hesman
18 September 2025
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Garrison was very professional and polite. I highly recommend Rox.