I recently completed my first visit to this practice and they were exactly as their web site portrayed them to be, friendly, professional and attentive. When I made my call into them a week ago, the call was warmly answered and I was able to book an appointment for the next week. I was told that I could complete the "new patient" forms online, which I did, so upon arrival there was nothing for me to do except wait. I didn't have to wait very long though and Dana, the hygienist greeted me and took me back for X-rays and cleaning. She even offered a solution for my gag reflex which often presents challenges for taking the X-rays. The solution worked and the X-rays were easily accomplished. The cleaning was thorough and painless. After the cleaning, Doc Logan came in and we chatted about some of the concerns that weren't pressing, but that might need to be addressed over a period of time. He was great, friendly and low keyed, exactly like on his web site video. I left after the one hour visit with a new appointment 6 months in the future and the knowledge that this was the practice I was looking for when I moved back to this area. I highly recommend them.