Trustindex verifies that the original source of the review is Google.
Rang today, regarding our new Toro battery mower, that kept cutting out, told to take it over and book it in.
So went over with it and a very very nice young man said he would come out and have a look at it, he sorted the problem straight away, can't thank him enough.
So so grateful for such fantastic service.
Posted on Google
Phil Fleming
Trustindex verifies that the original source of the review is Google.
Absolutely 1st class service staff are very helpful ordering the mower parts on a Wednesday morning phone call Thursday morning to say they are ready definitely will be using them in the future
Posted on Google
Raine Lauer
Trustindex verifies that the original source of the review is Google.
I just happened to be cycling past on a long bike ride, on a whim I just decided to go in see if they could help with my bike as my seat post was coming loose. The staff were very friendly and more than willing to help even though I wasn't a customer. I would definitely recommend their services.
Posted on Google
paul harris
Trustindex verifies that the original source of the review is Google.
Knowledgeable Team and competitive prices.
Posted on Google
Mrs D
Trustindex verifies that the original source of the review is Google.
Amazing service from Turneys at Weston on the Green. I spoke with a lovely lady in the service department and arranged to drop my chainsaw in for a service at approx 11am. I was told that it would take around a week and they would call me if it needed parts. When they called me at 3.15, I thought it was going to be bad news (££) but quite the opposite! The gentleman was taking Friday off and so kindly dealt with my chainsaw then same day! Now this is good old fashioned service from a local business, this kind of customer service is rare these days! I would give more stars if it were an option as you have savede from a weekend with my trusty hand saw 🪚 🙏😊
We went to Turneys for the first time before Christmas to get a filter for our generator and got amazing service from the parts department too and so the great service I received today wasn't a one off!
As Arnie said; I'll be back!
I did go back twice and my return visits were not as positive! Had a new chain less than a week after the service, used it for 2 hours. Returned to ask why chain kept coning off, told the blade part was bowed and I needed another new chain as well as the blade part. No discount given! Surely this should have been spotted with the first chain replacement! So 2 hours use has cost me £120 plus the service the week before! Cheaper to hire someone to come and cut the wood at this rate. I felt they could have offered a little good will gesture reduction but no. So I have changed my 5 star review from the first visit to 3 starts after 3 visits.
Thanks so much 🙌
Posted on Google
Charlie
Trustindex verifies that the original source of the review is Google.
This company knows what they r on about, I had some great advice on my chainsaw which you don't get buying online, and even then the prices are great too. Fast and friendly.
Posted on Google
Chris Blackwell
Trustindex verifies that the original source of the review is Google.
Excellent service from Nick. Full explanation of the ranges available, pros and cons. Would highly recommend researching and purchasing from Turney.
Posted on Google
Ginny Norman
Trustindex verifies that the original source of the review is Google.
Dealt with Nick Messenger, who was very helpful, knowledgeable and professional. Rang the shop the day before and spoke with a guy who arranged for the lawn mower to be unboxed and ready for me to view and purchase
Posted on Google
David Lawless
Trustindex verifies that the original source of the review is Google.
Recently bought a lot of Sthil battery products from here. Very helpful staff. Not that impressed with the service side though. Had my lawnmower for nearly 3 weeks just to change a fuel filter gasket
Posted on Google
Simon Biggart
Trustindex verifies that the original source of the review is Google.
Dealt with Nick Messenger today re some new battery operated Stihl equipment.
Nick couldn't have been more helpful. Made the process very easy and clear.
Many thanks Nick
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more