Ken is highly knowledgeable on all things floors. After speaking with him for 5 minutes, it's clear that he has been installing floors for a long time. He installed ~4,000 Sq-Ft of floors in our house by himself. He picked up the wood and brought it into the house. For the floating stairs in the house, I had one contractor tell me he would do the floors but not the stairs. Another contractor quoted the same amount for the stairs as he did for the entire house... Not only did Ken quote me a decent price for the stairs, but he also knew how to do it, and had done stairs like this before. Ken told me how much the job would cost, how long it would take, and when he would start... and he actually did what he said. He wasn't the cheapest, but I knew he was the most knowledgeable, and he would be doing it himself. He contoured the wood around the rock fireplace and had great ideas on the best way to deal with some architecturally interesting areas of the house. He took the time to ensure it was done correctly and looked good. He took genuine pride in his work. I would use Ken again and again. He's the guy you want to make your house look great.