Rachel Kovac
Rachel
15 February 2024
Skystem at Aquarion Pros: Before using Skystem, we were housing all of our account recs in Excel. Skystem has a great system to keep all of our reconciliations organized in one place. There are also great controls and approver process. Cons: If you make a mistake with an upload, it is very difficult to unwind. However, skystem help desk is very easy to contact and they get back to you right away.
Gianna Schrock
Gianna
4 December 2023
Very Useful Pros: Great platform to organize reconciliations. Lots of helpful filters and notifications. Cons: The task module is hard to navigate and I wouldn't say that it's intuitive. The overall visuals can be tricky to learn.
Liz Juarez
Liz
14 September 2023
ART: A Superior Product at a Reasonable Price Overall: We first implemented ART in 2015 and our experience with ART over the years has been very favorable. With respect to customer service, it is always prompt and reliable and issues are resolved fairly quickly due to a knowledgeable team. As a testament to our satisfaction with this product, we just recently renewed our contract for another three years which is our third contract renewal since we initially implemented ART. Pros: We were on a manual, paper-based reconciliation and certification process prior to implementing ART. ART has been an ideal solution for our organization because it is easy to use, it is workflow-based, and it satisfies all of our needs for complying with Sarbanes-Oxley requirements for public companies at a fraction of the price that other companies charge for similar products with essentially the same functionality. Additionally, implementing, utilizing, and maintaining ART does not require any involvement from our IT Department whatsoever which is a big positive for most, if not all, companies, big or small. Cons: The ART team is open to feedback and recommendations for improvement. The few issues that we have brought up in the past have been addressed through additional features or functionality.
Joshua Shoemaker
Joshua
9 March 2023
Zamp HR Pros: We love the ability to recon to use the built in forms compared to having everything in excel spreadsheets. Cons: Removing and changing account ownership takes longer than it should because of large amount of G/Ls. I would prefer to be able to do that quickly inside of the dashboard. Remove the limit of what can be returned and this problem would be solved.
Amber Moon
Amber
23 February 2023
Easy to use Pros: Easy to use. They always offer trainings. Cons: Sometimes when matching on reconciliations, it doesn't match easy.
Tate Dolley
Tate
14 February 2023
Organized Pros: I like that all of my tasks and due dates are listed in the same place. It makes it easy to know exactly what I need to get done and when. Additionally, the pie chart on the home page is very useful and satisfying. Cons: It is not always clear where I should enter an adjustment and document.
Joe Schmitt
Joe
14 February 2023
ART Makes Recons Easy Pros: Automated process with programmed reminders makes my life easy Cons: n/a everything is good for this user - it has made my life easier.
Brian Holcomb
Brian
10 February 2023
Great Customer Support! Pros: ART has helped our company organize and prepare our monthly account reconciliations. It has been able to do everything you would expect from account reconciliation software and has a great dashboard and reporting capabilities.But to me where Skystem really shines is their customer support! Whenever I have had a question I have received a quick, professional, friendly response that tells me exactly what I need! Cons: Sometimes options I use infrequently can be a little difficult to find, but as mentioned above, I know if I go to customer support they will quickly get me where I need to go!
sevda uykan
Sevda
2 January 2023
it is good Overall: positive. Pros: In general, it is an effective accounting software. Cons: there are some limitations such as size of files to be uploaded.
Raul Perez
Raul
24 October 2022
Excellent Tool Overall: ART tool have saved us time in the reconciliation process and provided clarity to each BS account. Also, the task manager tool is great to manage and document closing procedures. Pros: Easy to installed and deployed. The system provides clarity and accountability on account reconciliations. Cons: The dashboard could be a little more standardized.
Beth Westman
Beth
11 October 2022
User Perspectives Pros: We use ART to manage our monthly, quarterly, and annual closing processes. As a Regulatory user, my function is to reconcile the many GL expense and revenue accounts I touch through-out the month. I find my recon processes are so easy to manage and track using ART. I have the ability to attach permanent or temporary support documents and make several reconciliation decisions (eg. reverse at close) with each entry. ART clearly shows me the variance from month to month that I need to address and gives me the GL balance I'm reconciling to. Cons: Since I am simply a user and do not get involved with the deeper features of the program such as account set-up, defaults, approval trees, etc. I don't know what might be helpful in those areas. As a monthly user, I find the program easy to use to submit my reconciliation documents and comments and I am able to keep my revenue and expense accounts clean and balanced.
Hilary Holt
Hilary
27 September 2022
Reconciliations for Credit Union Pros: We use this product for our monthly reconciliations. It has been very easy to use and implement. We have been able to automate a great number of our reconciliations and it has been a huge time saver. We love ART! Cons: We have not had any issues with ART, it has only made our lives easier.
April Robicheau
April
27 June 2022
Ulvac Technologies Pros: It make our month end process of reconciliations go much quicker and smoother. Cons: Sometimes slow to sliding up and down within the rec
Kay Callison
Kay
23 June 2022
ART is great Value for the investment Overall: We felt strongly that ART was the best solution for us and was much more reasonably priced than competitors. We have never regretted the decision to go with ART. Pros: Ease of use, meets all internal and external audit requirements and the customer support is excellent! Cons: There really isn't anything we don't like about ART. The one thing I would probably name is the number of "clicks" to move around within the product.
Lori Shafer
Lori
22 June 2022
As a preparer Pros: The product is easy to use an a preparer. There are some small things that would make it a better experience, such as scrolling, etc. Simple little things. Cons: Being able to scroll faster, not going to the top of the screen after entering a line item, and an arrow button in the date field instead of a drop down.
becky cary
Becky
21 June 2022
Review Pros: I like the ease of use. I'm able to do what I need to do smoothly and quickly. Cons: There is nothing I like least. I have never experienced an issue or problem while using ART.
Katie McShane
Katie
2 March 2022
Save Time and Increase Functionality Pros: As both a preparer and admin, it is easy to track the status of all of the reconciliations, so no account is forgotten. It is easy to upload supporting documentation and retrieve it quickly during audit time. This software saves our team hours, if not days, each month by speeding up the reconciliation process. Cons: The Task feature took some time for me to get the hang of as it is not as easy to use as the reconciliations. I wish there was a feature that notified you when a task was pending review, similar to receiving an email when a reconciliation is ready to approved.
Linda Harris
Linda
21 February 2022
Reconciliations and Tasks Overall: My experience with ART has been wonderful. Easy to learn and easy to use. We implemented many years ago and had an ERP implementation which had us re-implement for the new software to connect and the new chart of accounts. This also went very smooth. The support from the team is the best I've experienced. Pros: This software has helped keep all account reconciliations across multiple countries in one place. It is easy to use and provides evidence that account reconciliations have been completed and also reviewed. We also use the task feature which allows us to have one source listing all manual journal entries and tasks required for month end. The user has to check them off as they complete and a reviewer of approver can also check off that they were completed ensuring no entries or tasks were missed during close. Cons: The Con that i have found is when an employee leaves the company we want to disable their access to the software. However you have to reassign all their accounts to another individual before you can disable. It would be good for that persons accounts and tasks went to unassigned or stayed assigned to that person until a replacement is found yet still allow you to disable their access.
Caitlyn Bowman
Caitlyn
14 December 2021
I love ART! Overall: Great overall experience! Pros: As a user, ART makes reconciliations really easy. Plus, our auditors love it! Cons: I wish you could use currencies other than USD and CAD, such as EUR, CNY, CHF, etc.
Cindy Benjanan
Cindy
21 December 2020
Drive out non-essential work Pros: Skystem has been eliminated the need for binders preparation which usually take couple hours per month. Easy to use. Good customer support. Cons: N/A I can't think of any problem/issue at this time.