Posted on Google Google
Rob F
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I have visited several boat dealers around LKN in search of a first-time boat. Billy Talley and his team take the time to ensure you get a great fit for a boat, understand the systems, and ultimately are very confident in your purchase.
Posted on Yelp Yelp
Kristin S
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+0
We recently purchased a boat from Talley's Pier 77 Marine, and I cannot recommend them highly enough. Honestly, when we walked in, we had zero expectations of buying from them. We were already set on a different boat at a different place, but so many people kept telling us to check out Talley's that we finally decided to go--more out of due diligence than anything else. That decision changed everything. The first person who greeted us was Billy, the owner himself. He spent a long time with us, not trying to "sell," but genuinely educating us about boats in a way that was actually enjoyable and easy to understand. Shortly after, we met Taylor, our salesman, who was equally patient, friendly, and never pushy. He walked us through the two boats we were considering, answered every question we had (and we had a lot!), and took us outside to see them in person. When we mentioned wanting to grab lunch to think it over, Billy insisted that anytime you buy a boat, you should be able to test drive it. That was something no one else had ever told us. True to his word, Taylor met us later that afternoon at Ramsey Park and gave us a full test drive. That was the moment we knew--we had found our boat. The customer service didn't stop there. When the boat was delivered, Tommy spent the entire afternoon with us--from 1:00 until after 5:00--going over every detail. He walked us through how to use the boat, anchor, navigate safely, and even took us out on the water to practice. As first-time boat owners, that level of hands-on training was invaluable. Within one afternoon, I felt more confident about our boat than I do about my own car. Our boat is mechanically sound, looks brand new, and came with the peace of mind of a warranty--something that mattered a lot to us. And on top of all that, it checked every box: comfortable for my 85-year-old mother-in-law, beautiful on the water, and easy to handle. We asked a thousand questions along the way, and every single one was answered with patience and care. What really stood out, though, is how much they made us feel like family. They reassured us that if we ever needed help--whether it was a question, a breakdown, or just getting comfortable with the boat--they were only a phone call away, even giving us personal cell numbers. Who does that anymore? If I had to come up with a one recommendation, it would be this: they need a merch store. They did send us home with a Regal hat (which we love), but a Talley's T-shirt or sweatshirt would be amazing--because after this experience, we'd wear it proudly everywhere. We never planned to buy from Talley's, but after this experience, we'll never buy from anywhere else and if you needed a sign you need a boat, this is it. Thank you, Billy, Taylor, and Tommy, and all of the staff, for going above and beyond!
Posted on Google Google
Kristin S
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+1
We recently purchased a boat from Talley’s Pier 77 Marine, and I cannot recommend them highly enough. Honestly, when we walked in, we had zero expectations of buying from them. We were already set on a different boat at a different place, but so many people kept telling us to check out Talley’s that we finally decided to go—more out of due diligence than anything else. That decision changed everything. The first person who greeted us was Billy, the owner himself. He spent a long time with us, not trying to “sell,” but genuinely educating us about boats in a way that was actually enjoyable and easy to understand. Shortly after, we met Taylor, our salesman, who was equally patient, friendly, and never pushy. He walked us through the two boats we were considering, answered every question we had (and we had a lot!), and took us outside to see them in person. When we mentioned wanting to grab lunch to think it over, Billy and Taylor insisted that anytime you buy a boat, you should be able to test drive it. That was something no one else had ever told us. True to his word, Taylor met us later that afternoon at Ramsey Park and gave us a full test drive. That was the moment we knew—we had found our boat. The customer service didn’t stop there. When the boat was delivered, Tommy spent the entire afternoon with us—from 1:00 until after 5:00—going over every detail. He walked us through how to use the boat, anchor, navigate safely, and even took us out on the water to practice. As first-time boat owners, that level of hands-on training was invaluable. Within one afternoon, I felt more confident about our boat than I do about my own car. Tommy made sure we knew that if we had more questions or needed more training, he is there to help anytime. Our boat is mechanically sound, looks brand new, and came with the peace of mind of a warranty—something that mattered a lot to us. And on top of all that, it checked every box: comfortable for my 85-year-old mother-in-law, beautiful on the water, and easy to handle. What really stood out, though, is how much they made us feel like family. They reassured us that if we ever needed help—whether it was a question, a breakdown, or just getting comfortable with the boat—they were only a phone call away, even giving us personal cell numbers. Who does that anymore? Talley’s Pier 77 is truly the Chick-fil-A of boat sales—friendly, professional, and excellent in every detail. And if I had to come up with one “recommendation,” it would be this: they need a merch store. They did send us home with two Regal hats (which we love), but a Talley’s T-shirt or sweatshirt would be amazing—because after this experience, we’d wear it proudly everywhere. 😊 We never planned to buy from Talley’s, but after this experience, we’ll never buy from anywhere else. Thank you, Billy, Taylor, Tommy, and the entire staff for going above and beyond! “
Posted on Google Google
Paul C
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I recently purchased a 2021 Regal 36 Coupe, and I have to say the entire experience was fantastic. The person I worked with, Billy Talley, was incredibly knowledgeable about the boat and all its operations. He made sure I felt comfortable and confident with everything. Plus, he was really prompt in getting back to me whenever I had questions. Overall, I'd absolutely recommend working with Billy if you're looking at a boat purchase. It made the whole process smooth and enjoyable! Paul H Carini
Posted on Google Google
Carol L
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Because of their service, I have bought 6 boats from Talley’s Pier 77 Marine since 1997. The reason is two-fold. First, Regal Boats are wonderfully made. Sales staff know how the boats are made and how they work. When you tell them what you want to do with a boat, they can recommend the best model for you. Second, the service is outstanding! Service starts at delivery. They spend extended time explaining how every part works. They come to your boat when needed. Sometimes, texting a picture or calling will enable them to tell you what to do. I feel spoiled by the good service.
Posted on Google Google
Jim P
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There are a lot of great boats on the market, but for me—a first-time boat owner with limited boating experience—choosing the right dealer was as important as choosing the right boat. It took two years from the time I first met Billy and the Talley’s team at the boat show until we purchased our LS4. During this time, various Talley’s team members taught me a lot about boating and encouraged me to take several test drives with the LS4. In all of my interactions, they never pressured me to buy—they made me feel like they cared more about me than selling a boat. When they brought me the Regal LS4 I ordered, they tailored the delivery experience to what was most important for me. They have quickly responded to every question and request I have had during the first months of ownership, further reinforcing the decision to buy from them. It’s obvious to me why Talley’s has been recognized as the best boat dealer around Lake Norman.
Posted on Google Google
Rick G
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The whole team did a great job with my purchase. I highly recommend them. Taylor, Angela and Tommy were all outstanding. The customer service, professionalism, product knowledge and attention to detail were the best I’ve seen in a long time.
Posted on Google Google
David S
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Would highly recommend them! They are great to work with and will walk you through any questions or concerns.
Posted on Google Google
Justin R
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Great staff and experience for the 2nd time. I just took delivery of my second boat from Talley's. We love the boat and look forward to years of great memories.
Posted on Google Google
David M
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Ed was our so called salesman when we bought a Cobalt boat from him I refer to him as a boat EXPERT Not a fan of salesman I never buy from a dealer that changed the day we stopped at Talleys Pier 77 Ed came out asked if I had any questions Being a Regal dealer I was shocked by how much knowledge He had of a Cobalt boat He told us everything about the boat even the negatives We wanted a test drive he said no problem! It was 55 degrees in November Than it had to be switched to our trailer Ed was right there with the service guys adjusting the trailer to fit our boat He has been in marinas and working around boats since he was a kid and it shows that is why he is the BOAT EXPERT! Talleys Pier 77 service department is great also It is a first class business top to bottom THANKS ED