I’m so glad we found HLTH Group. We had struggled to register our private surgical clinic, and after two failed registrations decided to instruct the experts. We didn’t realise the level of detail required in our application and how much we had overlooked previously. Once we started working with HLTH Group, we realised we were in safe hands. Jayne Downey was unbelievably knowledgeable about the clinical detail required in our application documents, and our site inspection from Doriann left no stone unturned. We were able to make significant improvements and updates to the clinic before our inspector visited. We successfully gained CQC registration just 4 months after instructing HLTH Group. Do not waste your time (time is money!) on trying to knock your own application together, registering with the CQC is really tough! Call HLTH Group and get it right the first time. You’ll receive support from multiple team members and it will all feel easy. Special thank you to Allison for all of your help with our policies. I’ve never seen policies so detailed!

I want to express my sincere thanks to HLTH Group for their outstanding support throughout my CQC registration process. Their team was incredibly professional, and patient, guiding me step-by-step and ensuring every part of my application met the CQC standards. They answered all my questions, and made the whole process easier. Thank you!

A huge “thanks” to HLTH Group for their unwavering support with the process. Luke et al couldn’t do enough for me and I felt assured I was in the best hands throughout. I’m now registered, but equally, I feel ready for service, in the knowledge that I can evidence my compliance to the T, when it comes to future inspections. I can’t recommend HLTH Group enough!

Fantastic team of former inspectors and clinicians. I wish I’d realised support like this was available sooner. Thank you Ellen, and HLTH Group, for the invaluable guidance and support you provided through a particularly difficult time at our service. We are looking forward to working with you for a long time to come. Form all the team at Shelby House

Dear Luke, I just finished my mock CQC interview with Doriann Bailey and thought of sending a short message of appreciation for allocating her to me. To start, Doriann was so pleasant whilst being strict in her approach with the CQC requirements. She helped me a lot in understanding what a CQC interviewer would look out for and how best to present my facts in such a way to help me score the maximum marks. Whilst it was a bit of wait to have this practice with Doriann (because she is very busy!), the wait was definitely worthwhile. If there is a 5 star rating system, I will rate her 5 for every domain from being knowledgable, responsive, communicative, personalised approach, and many more. Many thanks again for organising this for me. Truly an excellent session! Best wishes, Thomas

Very positive experience working with Lauren. Very knowledgable on all things HR within healthcare, service was always delivered promptly and always happy to help wherever they can. Would recommend.

I engaged HTLH group to support me with domiciliary care application, Interview and were impressed with their thoroughness and expertise. Their consultants were very knowledgeable about CQC regulations and provided clear, actionable recommendations to support me. I particularly appreciated their guidance on face the interview. Overall, I am satisfied with the consultancy's work and would recommend them to other care providers. Thank you. #EastCare

I contacted the HLTH group to support with my CQC registration as a new business. My main point of contact was Ellen Goring and I would highly recommend both her and the company for the support that was given. They were competitive on price and their staff are all well experienced. Not only did Ellen support with the content of my application but also providing me with a deeper understanding of all the policies which related to me being able to run my business to the highest standards. I was given interview prep by Doriann as she was great at getting the best out of me and giving me valuable tips to help me succeed. Completing an application and all the work after to get to the end point is rigorous and can be very complicated but having the HLTH group supporting my business was the best decision I made. I feel confident to now run my business to the standards expected by the CQC. I recently received the good news that I passed and have received my CQC registration and I wanted to say a big thank you to the HLTH for all the valuable support.

Absoloutely fantastic service from the guys at HLTH group. Support second to none, policy edits and designs were brilliant. Support from jayne was fantastic.... 3rd July you guys and your support resulted in our CQC REGISTRATION!!! we done it. thanks so much guys

Excellent experience with HLTH group. They listen, they care and align with your objectives. I had a really helpful initial call with Will followed by specialist support from Jayne. The team are so knowledgeable and have up to date understanding of cqc regulations and requirements. I would absolutely use their service again. Thank you to everyone.

We are established Recruiting Care Agency and needed to register for CQC for Domicilliary Care Agency. We had a great experience with HLTH Group while preparing our paperwork for CQC registration. The team was very helpful and always answered my emails and calls whenever I needed any help for paperwork. We are grateful with the help of Vanessa Farmer and other people who were involved in our case, we have been successful in our application. I would highly recommend people who are looking for CQC registration help use HLTH Group as they all are very professional and experience and will guide step by step.

We had an outstanding experience with HLTH Group while preparing our paperwork for CQC registration. Their team was incredibly professional, knowledgeable, and supportive throughout the entire process. They took an enormous amount of stress off my shoulders by guiding us step by step and ensuring everything was completed accurately and efficiently. They also offer training for new providers. Special thanks to Emma, Nick , Will etc for all your help and support. Thanks to their expertise and dedication, what could have been a daunting task turned into a smooth and reassuring experience. Highly recommend HLTH Group to anyone needing support with healthcare compliance and CQC registrations!

We are an established medical events company. We embarked on our CQC journey in collaboration with HLTH Group, and what a decision that was! From start to finish everyone was so helpful, friendly, and extremely knowledgeable. Nothing was to much trouble and everything was done professionally. As we moved forwards with our CQC application the HLTH team ensured we had everything we needed, specific to our own company and values, and that we had the right knowledge base. HLTH don’t just go off and write a load of policies you never see! This is truly a joint process from start to finish and we have created a safe, caring, responsive, effective and well-led company! Each process was as seamless as it could have been. We were successful and gained our CQC Registration, which we are very proud of! Now the HLTH team continue to support us moving forward and we are looking forward to the future with HLTH! Thanks again!

Helpful very informative and happy to go that extra mile for the customer

The service and support that the HLTH Group provided was excellent. They were able to provide staff and support for our compliance needs rapidly and professionally. The team were always available for any needs and they have a vast amount of CQC compliance and HR experience and knowledge. Would highly recommend them.

Maria provided excellent advice and support in a calm and effective manner. She was sympathetic to our situation and worked well with the staff. Her understanding of the CQC process was excellent and we completed the action plans on time and on budget.

I Attended the CQC framework training course today that was delivered by Anthony and was extremely pleased with it. He was very friendly and professional throughout. The session was very informative and delivered to a very high standard. I felt very reassured that my questions (of which there were many!) were not silly or bothersome and he provided us with a wealth of knowledge in a way that was easily digestible (much like the cakes offered, which were delicious) and not overwhelming at all, despite the volume of information provided. Questions were encouraged throughout and I felt very comfortable asking any. My colleague and I have already recommended the course to others in the business. I really can’t thank Tony enough for his time and effort today, we will definitely be keeping an eye out for future courses and would love to attend again in the future!

Very informative and well delivered. Thank you for a really interesting course

Great training day, presenter was a fountain of knowledge

Attended CQC single assessment framework training today, delivered by Tony and I really enjoyed it. Tony was so knowledgeable about everything to do with CQC and he had a nice balance between PowerPoint and group discussion to keep us engaged. I have come away with lots of ideas to take back to the organisation I work for and would definitely recommend this course for anyone in a CQC registered service. Great venue too.

Yesterday I had the pleasure of spending the day with Tony Carling who was going through the single frame assessment. The venue was lovely and we were truly spoilt with the food we were given. Tony was exceptional he explained everything and it was easy to take in, very thorough. Thank you Tony

I strongly recommend the course which was delivered to the highest possible standard. The trainer, Tony Carlin meant business. He wants people to succeed and deliver the best service and achieve an excellence. He was professional and the knowledge shared was detailed and specific.