Trustindex verifies that the original source of the review is Google. Edit: tldr: 3rd visit, Kevin was amazing and super helpful! Techicians are thorough and honest. The owner makes really entertaining videos!
This is my 3rd visit to Bimmer PhD! The first 2 visits are great but the 3rd one really is above and beyond. I brought my 2016 M2 initially to the BMW dealership and they decided to pressure me into buying a new battery from them over the phone so they can do downstream diagnostics. Then I received a 14k bill for a bunch of repairs. When I press them to give me detailed rationale and reports they kept saying they already sent them over...
Then Bimmer PhD came to the rescue, a quick phone call with Kevin not only eased my stress and also were able to came up with a couple of hypthesis. They took my car in even when they are super busy and I received a super detailed diagnositics and Kevin went through each of them line by line. Turns out my car is pretty much fine and Bimmer PhD suggested some helpful preventative maintence. Successful dodged a 14k bill!
I cannot recommend Bimmer PhD enough!
Old review:
Probably one of the most knowledgable BMW shop I have used in a long time. I brought in my 2016 M2 because there is a weird grinding noise coming from the passenger rear. They were able to diagnose it and fix the problem within a day. This is definitely not a place to visit for cheap remedies. But the service quality most definitely matches the price!
Hi Shichen, Thank you so much for the kind words and for trusting us with your M2 not just once, but three times! We’re so glad we could help ease the stress and provide a clear, detailed picture of your car’s condition. Kevin and the team take pride in thorough, honest diagnostics and making sure every client fully understands what’s happening under the hood. It’s always our goal to not just fix problems, but to give BMW owners the confidence and clarity to make the best decisions for their car. We really appreciate your trust, and we look forward to keeping your M2 running at its best for many miles to come! Sincerely, The Bimmer PhD Motorsports Team
Hi Shichen, Thank you so much for the kind words and for trusting us with your M2 not just once, but three times! We’re so glad we could help ease the stress and provide a clear, detailed picture of your car’s condition. Kevin and the team take pride in thorough, honest diagnostics and making sure every client fully understands what’s happening under the hood. It’s always our goal to not just fix problems, but to give BMW owners the confidence and clarity to make the best decisions for their car. We really appreciate your trust, and we look forward to keeping your M2 running at its best for many miles to come! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. If you want a hassle free experience and a shop that will take care of you and your BMW, Bimmer PhD is the place to go. They really know the intricacies of Bimmers and really have a passions for them. They’re honest and fair and are genuinely great people.
Hi Daniel, Thank you so much for the kind words! It was a pleasure working with you and your team. We’re glad we could help out and make the process as hassle-free as possible. At Bimmer PhD, we strive to be transparent, accountable, and thorough in every job, so our clients can feel confident knowing their BMWs are in expert hands. We really appreciate your trust and your recognition of our team’s passion for these cars. We look forward to collaborating again whenever the need arises! Sincerely, The Bimmer PhD Motorsports Team
Hi Daniel, Thank you so much for the kind words! It was a pleasure working with you and your team. We’re glad we could help out and make the process as hassle-free as possible. At Bimmer PhD, we strive to be transparent, accountable, and thorough in every job, so our clients can feel confident knowing their BMWs are in expert hands. We really appreciate your trust and your recognition of our team’s passion for these cars. We look forward to collaborating again whenever the need arises! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I took my F32 BMW 440i for service recently to Bimmer Phd. They have done a full check up of it since I have just bought the car. After that Its running like brand new again. I am very happy about their service and the extensive knowledge they have on BMWs. Jesse answered all my questions honestly and patiently. Genuine BMW worshop no playing games. Prices are reasonable too. Highly recommend the place for Bimmers. Definitely go back again.
Thank you for the kind words! We’re so happy to hear your F32 440i is running like new and that your experience with our team made a difference. Jesse and the rest of the crew take pride in providing honest, thorough guidance so every BMW owner feels confident in their car’s care. It’s always a pleasure welcoming new BMWs (and their owners) to the shop, and we’re grateful for your trust. We look forward to seeing you again and keeping your 440i performing at its best! Sincerely, The Bimmer PhD Motorsports Team
Thank you for the kind words! We’re so happy to hear your F32 440i is running like new and that your experience with our team made a difference. Jesse and the rest of the crew take pride in providing honest, thorough guidance so every BMW owner feels confident in their car’s care. It’s always a pleasure welcoming new BMWs (and their owners) to the shop, and we’re grateful for your trust. We look forward to seeing you again and keeping your 440i performing at its best! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I have a 2019 BMW X3 and have taken my car to BimmerPhD for the last year. I cannot recommend them highly enough. They redefine being thorough with their inspection and the service is beyond compare starting with Jesse and Kevin who is the main advisor. He is helpful resolving the issues with my car but goes the extra mile in identifying areas of potential concern down the road. I cannot recommend them highly enough. Always on time and within the agreed upon budget.
Hi Duke, Thank you for the review and for your continued trust in us over the past year, it truly means a lot. We’re glad to hear your experience with your X3 has been a positive one and that our team has delivered a high level of service and thoroughness. Jesse, Kevin, and the team take pride in being proactive—making sure not only the immediate concerns are addressed, but also helping you stay ahead of anything that could come up down the road. Keeping everything on time and within the agreed-upon budget is a big part of that experience. We appreciate your trust and your recommendation, and we look forward to continuing to take care of your BMW. Sincerely, The Bimmer PhD Motorsports Team
Hi Duke, Thank you for the review and for your continued trust in us over the past year, it truly means a lot. We’re glad to hear your experience with your X3 has been a positive one and that our team has delivered a high level of service and thoroughness. Jesse, Kevin, and the team take pride in being proactive—making sure not only the immediate concerns are addressed, but also helping you stay ahead of anything that could come up down the road. Keeping everything on time and within the agreed-upon budget is a big part of that experience. We appreciate your trust and your recommendation, and we look forward to continuing to take care of your BMW. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. 
+0
Hi Sergio, Thank you for the great review, we truly appreciate you taking the time to share your experience. It’s great to hear your M3 has been running fantastic since your visit! You’re absolutely right, staying on top of maintenance makes all the difference. Kevin and the team take pride in walking through the vehicle report and making sure everything is clear so you can make informed decisions. We’re glad the loaner helped make things convenient and that the process felt smooth and well communicated from start to finish. That’s always our goal. We appreciate your trust in us and look forward to helping you keep your M3 performing at its best. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Good customer service, timely repair and maintenance.
The car is running well
Hi Kevin, Thank you for the review! We appreciate you taking the time to share your experience. We’re glad to hear the service and turnaround met your expectations, and that the car is running well. You and Alysa have been great to work with, and we truly appreciate the trust you’ve both placed in us. Our goal is always to keep things running reliably while helping you prioritize what makes the most sense over time. Our team is always here for you, and we look forward to welcoming you back next time. Sincerely, The Bimmer PhD Motorsports Team
Hi Kevin, Thank you for the review! We appreciate you taking the time to share your experience. We’re glad to hear the service and turnaround met your expectations, and that the car is running well. You and Alysa have been great to work with, and we truly appreciate the trust you’ve both placed in us. Our goal is always to keep things running reliably while helping you prioritize what makes the most sense over time. Our team is always here for you, and we look forward to welcoming you back next time. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Called on a Friday morning with oil smoking from the engine. Kevin took me in with no appointment. They diagnosed the issue and identified other issues and provided video to support. Their work order was very detailed and they explained everything. Spent more than I wanted, but the car is driving great now. I also appreciated the free loaner car. Thanks.
Hi Raul, Thank you for the 5-star review. We’re glad Kevin and the team were able to get your 2015 528i in quickly when the smoke issue came up, situations like that can definitely be stressful and our goal is always to make the process as clear and straightforward as possible. We’re happy to hear the detailed inspection, videos, and explanations helped you feel informed about what was going on with the car. We know unexpected repairs aren’t always what anyone wants to deal with, but making sure you understand the condition of the vehicle and the options available is really important to us. It’s great to hear the car is driving well now, and we’re glad the loaner helped keep things convenient while we had it in the shop. We truly appreciate your trust in us and look forward to helping you keep your BMW running strong for many miles to come. Sincerely, The Bimmer PhD Motorsports Team
Hi Raul, Thank you for the 5-star review. We’re glad Kevin and the team were able to get your 2015 528i in quickly when the smoke issue came up, situations like that can definitely be stressful and our goal is always to make the process as clear and straightforward as possible. We’re happy to hear the detailed inspection, videos, and explanations helped you feel informed about what was going on with the car. We know unexpected repairs aren’t always what anyone wants to deal with, but making sure you understand the condition of the vehicle and the options available is really important to us. It’s great to hear the car is driving well now, and we’re glad the loaner helped keep things convenient while we had it in the shop. We truly appreciate your trust in us and look forward to helping you keep your BMW running strong for many miles to come. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Amazing service! Went through Bimmer PHD for a PPI on a 2005 M3. The customer service from Kevin has been top tier. Walked through the entire PPI with me. He went above and beyond my expectations. Thank you!
Hi Alexander, Thank you for taking the time to share such a great review. We’re glad to hear your experience with the pre-purchase inspection on the 2005 M3 was a positive one. A thorough PPI is such an important step, and our goal is always to make sure you feel fully informed and confident in your decision. Kevin takes a lot of pride in walking clients through the details and making sure nothing gets overlooked, so it means a lot to hear that his communication and attention to detail made the process even more helpful for you. We truly appreciate your trust in us and are always here if you need anything moving forward. Sincerely, The Bimmer PhD Motorsports Team
Hi Alexander, Thank you for taking the time to share such a great review. We’re glad to hear your experience with the pre-purchase inspection on the 2005 M3 was a positive one. A thorough PPI is such an important step, and our goal is always to make sure you feel fully informed and confident in your decision. Kevin takes a lot of pride in walking clients through the details and making sure nothing gets overlooked, so it means a lot to hear that his communication and attention to detail made the process even more helpful for you. We truly appreciate your trust in us and are always here if you need anything moving forward. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. First time but let me tell you ..it definitely will not be the last Kevin one of the technicians there made this experience 113 percent above and beyond.. walking me through options keeping me in the loop making me feel like family and family is everything.. will recommend to anyone looking for honest hard working people
Hi Raul, Thank you so much for the kind words! Kevin and the team take pride in making every client feel informed, comfortable, and part of the Bimmer PhD family. We’re truly grateful for your trust and can’t wait to welcome you back. Being part of this community and sharing our love for these cars with friends like you is what makes our work so rewarding. Sincerely, The Bimmer PhD Motorsports Team
Hi Raul, Thank you so much for the kind words! Kevin and the team take pride in making every client feel informed, comfortable, and part of the Bimmer PhD family. We’re truly grateful for your trust and can’t wait to welcome you back. Being part of this community and sharing our love for these cars with friends like you is what makes our work so rewarding. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I cannot say enough about the positive experience I enjoyed with Bimmer. Quality of service, comprehensive recommendations and frequent communication were all five stars!
Hi Tim, Thank you for the wonderful review! We’re thrilled to hear your experience with your 750Li was a positive one. Our goal is always to provide quality service, clear communication, and thoughtful recommendations. It means a lot to hear that it made a difference for you. We’re grateful for your trust and look forward to keeping your BMW running at its best for many miles to come! Sincerely, The Bimmer PhD Motorsports Team
Hi Tim, Thank you for the wonderful review! We’re thrilled to hear your experience with your 750Li was a positive one. Our goal is always to provide quality service, clear communication, and thoughtful recommendations. It means a lot to hear that it made a difference for you. We’re grateful for your trust and look forward to keeping your BMW running at its best for many miles to come! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I had a great experience getting my 2018 M550I fixed here. The work was done quickly, professionally, and with a lot of attention to detail. Everything came out super smooth with no issues at all. Communication was clear throughout the process, and they made sure everything was done right the first time. You can tell they really care about their work and their customers. I’m very happy with the results and would definitely recommend them to anyone looking for quality, fast, and professional service.
Hi Kevin, Thank you for such a thoughtful review. It truly means a lot to our team. It was a pleasure working with you and your 2018 M550i. The detailed information you provided from the start really helped us move efficiently through the insurance process and keep everything on track. That kind of collaboration makes a big difference. You’ve taken great care of your M550i, and it shows. We’re proud to have been trusted with it. Our goal is always to handle not just the repair itself, but the entire experience — staying communicative, organized, and accountable from beginning to end so you feel confident every step of the way. We’re grateful for your trust and your recommendation. Clients like you are exactly why we love what we do, and we’re always here when you need us. Sincerely, The Bimmer PhD Motorsports Team
Hi Kevin, Thank you for such a thoughtful review. It truly means a lot to our team. It was a pleasure working with you and your 2018 M550i. The detailed information you provided from the start really helped us move efficiently through the insurance process and keep everything on track. That kind of collaboration makes a big difference. You’ve taken great care of your M550i, and it shows. We’re proud to have been trusted with it. Our goal is always to handle not just the repair itself, but the entire experience — staying communicative, organized, and accountable from beginning to end so you feel confident every step of the way. We’re grateful for your trust and your recommendation. Clients like you are exactly why we love what we do, and we’re always here when you need us. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. It always makes me smile when Kevin and Jesse call my car by her name. They and the rest of the amazing tech team give me real peace of mind, knowing both my car and I are in such trustworthy hands. Thanks so much for everything!
Thank you so much, Dalia! We love having you in the shop. It’s always a pleasure working with you, and we appreciate the trust you continue to place in our team. Sincerely, The Bimmer PhD Motorsports Team
Thank you so much, Dalia! We love having you in the shop. It’s always a pleasure working with you, and we appreciate the trust you continue to place in our team. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. 
+0
Hi Michael, Wow — thank you so much for taking the time to share such a thoughtful and review! We’re beyond grateful to have you as part of the Bimmer PhD family since 2018, and it means a lot to hear that we’ve been able to keep your 335i running like new all these years. Kevin and the team are grateful to hear your kind words. Providing honest, clear guidance and taking care of every BMW that comes through our doors is exactly what we aim for. Your trust and loyalty are what keep us motivated to raise the bar every day. We look forward to many more years of keeping your 335i performing at its best! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. This crew goes above and beyond what is expected to get the work done. They are honest and straightforward while delivering quality work.
Pixie, Thank you so much for your kind words and for trusting us over the years. We truly appreciate your loyalty since 2021. Situations like your recent visit can be incredibly frustrating, and we’re glad we could stand by you, advocate on your behalf, and help get as much of the repair covered as possible. Honesty, straightforward communication, and quality work are values we take seriously, and it means a lot to hear that reflected in your experience. We’re grateful for you and are always here for you and your BMW. 💙 Sincerely, The Bimmer PhD Motorsports Team
Pixie, Thank you so much for your kind words and for trusting us over the years. We truly appreciate your loyalty since 2021. Situations like your recent visit can be incredibly frustrating, and we’re glad we could stand by you, advocate on your behalf, and help get as much of the repair covered as possible. Honesty, straightforward communication, and quality work are values we take seriously, and it means a lot to hear that reflected in your experience. We’re grateful for you and are always here for you and your BMW. 💙 Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. The team at Bimmer PhD were communicative, pleasant, knowledgeable. Their text system for communicating status and findings worked well. Their cost of work was reasonable(for those of you that know the miserable cabin filter design in these cars). Bimmer PhD will be my shop choice!
Hi James, Thank you for the great review! We’re incredibly grateful you chose Bimmer PhD and trusted us with your i3. Clear communication and transparency are a big part of how we do things, so we’re glad our digital updates and inspection process stood out to you. It was a pleasure working with you, and we’re honored to be your shop of choice. We look forward to keeping your i3 running smoothly for many miles to come—see you next time! Sincerely, The Bimmer PhD Motorsports Team
Hi James, Thank you for the great review! We’re incredibly grateful you chose Bimmer PhD and trusted us with your i3. Clear communication and transparency are a big part of how we do things, so we’re glad our digital updates and inspection process stood out to you. It was a pleasure working with you, and we’re honored to be your shop of choice. We look forward to keeping your i3 running smoothly for many miles to come—see you next time! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I cannot recommend Bimmer PhD enough. I previously took my car to the dealer, but after my experience here, I will only be working with Bimmer PhD going forward.
The customer service provided by Jesse was absolutely top-notch. What really set them apart was the thorough inspection report provided. It included detailed photos of everything they found, which gave me so much peace of mind. Jesse took the time to go over the entire report with me, helping me prioritize the most urgent repairs according to my current budget rather than just trying to upsell me. It is rare to find that level of transparency and care in the auto industry. If you want a shop that is professional, honest, and high-quality, this is it!
Krista, Thank you so much for the incredible review and for trusting Bimmer PhD with your BMW! We’re truly grateful you gave us the opportunity after your dealership experience, and it means a lot to hear that you’ve found your go-to shop with us. Jesse and the entire team take pride in delivering clear communication, detailed digital inspections, and honest guidance—especially when it comes to prioritizing repairs in a way that makes sense for you. We believe knowledge is power, and our goal is always to help our clients feel confident and informed about their vehicles, never pressured. We appreciate the referral as well and look forward to continuing to take great care of your i3 for many miles to come. Thanks for being part of the Bimmer PhD family! Sincerely, The Bimmer PhD Motorsports Team
Krista, Thank you so much for the incredible review and for trusting Bimmer PhD with your BMW! We’re truly grateful you gave us the opportunity after your dealership experience, and it means a lot to hear that you’ve found your go-to shop with us. Jesse and the entire team take pride in delivering clear communication, detailed digital inspections, and honest guidance—especially when it comes to prioritizing repairs in a way that makes sense for you. We believe knowledge is power, and our goal is always to help our clients feel confident and informed about their vehicles, never pressured. We appreciate the referral as well and look forward to continuing to take great care of your i3 for many miles to come. Thanks for being part of the Bimmer PhD family! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Excellent service and communication.
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. Excellent service and clear communication are core values here at Bimmer PhD, so it means a lot to hear that stood out to you. We’re grateful for your trust and support, and we look forward to taking care of you and your vehicle again in the future. Sincerely, The Bimmer PhD Motorsports Team
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. Excellent service and clear communication are core values here at Bimmer PhD, so it means a lot to hear that stood out to you. We’re grateful for your trust and support, and we look forward to taking care of you and your vehicle again in the future. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I give my highest recommendation for Bimmer PhD! I reached out to them when the BMW dealership was trying to charge me over $1200 for a service that I suspected was off. I called for an estimate from Bimmer PhD and Jesse explained what the job was, what they needed to do, etc. He was professional with his factual explanation and it gave me the facts I needed to fight the charge with the dealership and it worked. The dealership ended up doing that part of the service free of charge. I promised I would go to Bummer PhD next so I kept my promise when we needed to take the car in recently. Jesse was incredibly helpful again. They found and fixed the issue but the true value, in my opinion, was their customer service. Jesse communicated that the warranty company declined a service. When I questioned the details, Jesse contacted the warranty company again to obtain more details, including what part of the warranty their argument fell under, etc. I am now in the process of fighting the warranty denial. I truly appreciate them looking out for me as a customer. Bimmer PhD goes above and beyond maintaining the car. They offer ethical, honest, transparent service. As a woman dealing with car service, this is invaluable. Thank you Bimmer PhD!
Hi Tori, Thank you so much for taking the time to share this and for your incredibly thoughtful review. It truly means a lot to our entire team. We’re so glad we could help bring clarity when things didn’t feel right and support you in advocating for yourself, whether that was with the dealership or the warranty company. Transparency, education, and looking out for our customers are at the core of what we do, and we’re happy that came through in your experience. It was a pleasure taking care of your son’s 430i Gran Coupe. Thank you for trusting us with something so important and for recognizing the value of honest, ethical service. We’re always here for you. Sincerely, The Bimmer PhD Motorsports Team
Hi Tori, Thank you so much for taking the time to share this and for your incredibly thoughtful review. It truly means a lot to our entire team. We’re so glad we could help bring clarity when things didn’t feel right and support you in advocating for yourself, whether that was with the dealership or the warranty company. Transparency, education, and looking out for our customers are at the core of what we do, and we’re happy that came through in your experience. It was a pleasure taking care of your son’s 430i Gran Coupe. Thank you for trusting us with something so important and for recognizing the value of honest, ethical service. We’re always here for you. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. they have repaired both my X5 bmw and my A6 Audi. Great work at fair price
Hi John, Thank you for the 5-star review! We truly appreciate you trusting us with both your BMW X5 and your Audi A6. Our goal is always to provide thorough, honest digital inspections and clear guidance so you can make the best decision for your vehicle. We’re glad our transparency and approach made the process straightforward for you. It’s always a pleasure working with you, and we’re here anytime you need us. Sincerely, The Bimmer PhD Motorsports Team
Hi John, Thank you for the 5-star review! We truly appreciate you trusting us with both your BMW X5 and your Audi A6. Our goal is always to provide thorough, honest digital inspections and clear guidance so you can make the best decision for your vehicle. We’re glad our transparency and approach made the process straightforward for you. It’s always a pleasure working with you, and we’re here anytime you need us. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I took my M4 in for some exhaust work and they did a great job. They have great reviews for a reason, I can’t recommend them enough.
Thank you, Edgar! We’re so glad to hear you’re happy with the results — that M4 sounds incredible with its new performance exhaust system. It was a pleasure working on your car and helping it reach its full potential. We truly appreciate your recommendation and look forward to seeing you (and hearing that amazing sound) next time! Thanks for being part of the Bimmer PhD family. Sincerely, The Bimmer PhD Motorsports Team
Thank you, Edgar! We’re so glad to hear you’re happy with the results — that M4 sounds incredible with its new performance exhaust system. It was a pleasure working on your car and helping it reach its full potential. We truly appreciate your recommendation and look forward to seeing you (and hearing that amazing sound) next time! Thanks for being part of the Bimmer PhD family. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Love how experienced the friendly the staff is here at Bimmer PHD. They surely know how to service these highly technical cars not to mention provide exceptional service. I’m supremely impressed and happy with the service Tim and Kevin provided me. I’m on the road safe and sound now. Thanks again and I will be returning.
Thank you, Frank! It means a lot to hear this coming from you. We’re grateful for your continued trust and support. Taking care of your Mini Cooper S was our pleasure, and we’re so glad to hear it’s back on the road safe and sound. We truly appreciate you believing in what we do and continuing to share that with others! We are always here for you! Sincerely, The Bimmer PhD Motorsports Team
Thank you, Frank! It means a lot to hear this coming from you. We’re grateful for your continued trust and support. Taking care of your Mini Cooper S was our pleasure, and we’re so glad to hear it’s back on the road safe and sound. We truly appreciate you believing in what we do and continuing to share that with others! We are always here for you! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Bimmer PhD went above and beyond fixing my 2009 BMW E90 M3. One morning, the car didn’t start and Bimmer PhD fit me into their schedule to get my car running again quickly. The service was amazing and their prices are very fair. I communicated with Kevin, who was very knowledgeable and thorough in his explanations. The communication was exceptional. I always knew what was going on with the car and the estimated time for completion. I was a first time customer of Bimmer PhD and will definitely be going back in the future.
Thank you so much, Sarkis! It was a pleasure meeting you and getting your E90 M3 back on the road. We’re truly grateful you chose us for your first visit — working with fellow BMW enthusiasts who share the same passion and attention to detail is always a joy. Tim especially enjoyed connecting with you since he has the same M3! These cars are something special, and we’re honored to help keep yours performing at its best. Sincerely, The Bimmer PhD Motorsports Team
Thank you so much, Sarkis! It was a pleasure meeting you and getting your E90 M3 back on the road. We’re truly grateful you chose us for your first visit — working with fellow BMW enthusiasts who share the same passion and attention to detail is always a joy. Tim especially enjoyed connecting with you since he has the same M3! These cars are something special, and we’re honored to help keep yours performing at its best. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I can’t recommend Bimmer PhD Motorsports enough. From the moment I walked in, the team was welcoming, honest, and incredibly knowledgeable. They took the time to explain everything clearly, even showing me photos during the diagnostic process—which gave me real confidence in their work. My 2024 BMW M2 was in great hands, and the service was fast, thorough, and fair. It’s rare to find a shop that combines technical expertise with genuine care for their customers. I’ll definitely be coming back!
Thank you so much, David! It was a pleasure meeting you at our Car Care Clinic and having the opportunity to care for your M2. Your enthusiasm for BMWs and appreciation for quality service truly stood out, and we’re thrilled to hear that our transparency and attention to detail made a difference. We look forward to seeing you — and your M2 — again next time! Sincerely, The Bimmer PhD Motorsports Team
Thank you so much, David! It was a pleasure meeting you at our Car Care Clinic and having the opportunity to care for your M2. Your enthusiasm for BMWs and appreciation for quality service truly stood out, and we’re thrilled to hear that our transparency and attention to detail made a difference. We look forward to seeing you — and your M2 — again next time! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Great service, great communications. Love working with Jesse and Kevin.
Thank you so much, Marcia! We truly appreciate your continued trust in our team and your kind words about Jesse and Kevin. It’s always a pleasure caring for your 535i and i4 BMWs. Clients like you make what we do so rewarding, and we’re grateful for the opportunity to help keep both of your cars performing their best. Sincerely, The Bimmer PhD Motorsports Team
Thank you so much, Marcia! We truly appreciate your continued trust in our team and your kind words about Jesse and Kevin. It’s always a pleasure caring for your 535i and i4 BMWs. Clients like you make what we do so rewarding, and we’re grateful for the opportunity to help keep both of your cars performing their best. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Amazing service! They defy all stereotypes about mechanics and service centers. They were kind, fair, knowledgeable, and honest. I had an urgent issue with my car and they kindly took me close to closing. They not only provided me with an efficient service but also took the time to educate me about my car’s function and it was all done with a smile. I highly recommend this place. They are trying to do right by customers, not get over and make money.
Thank you, Taurean! We’re so glad we could help and that you felt the care and integrity we put into every visit. Our mission has always been quality without compromise, and that means not just taking care of the car, but taking the time to educate and build trust with the people who drive them. We truly appreciate your kind words and recommendation, and we’ll always be here to keep your BMW performing at its best. Sincerely, The Bimmer PhD Motorsports Team
Thank you, Taurean! We’re so glad we could help and that you felt the care and integrity we put into every visit. Our mission has always been quality without compromise, and that means not just taking care of the car, but taking the time to educate and build trust with the people who drive them. We truly appreciate your kind words and recommendation, and we’ll always be here to keep your BMW performing at its best. Sincerely, The Bimmer PhD Motorsports Team
Verified Amazing service! They defy all stereotypes about mechanics and service centers. They were kind, fair, knowledgeable, and honest. I had an urgent issue with my car and they kindly took me close to closing. They not only provided me with an efficient service but also took the time to educate me about my car's function and it was all done with a smile. I highly recommend this place. They are trying to do right by customers, not get over and make money.
Thank you, Taurean! We’re so glad we could help and that you felt the care and integrity we put into every visit. Our mission has always been quality without compromise, and that means not just taking care of the car, but taking the time to educate and build trust with the people who drive them. We truly appreciate your kind words and recommendation, and we’ll always be here to keep your BMW performing at its best. Sincerely, The Bimmer PhD Motorsports Team
Thank you, Taurean! We’re so glad we could help and that you felt the care and integrity we put into every visit. Our mission has always been quality without compromise, and that means not just taking care of the car, but taking the time to educate and build trust with the people who drive them. We truly appreciate your kind words and recommendation, and we’ll always be here to keep your BMW performing at its best. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Following my past posts, this time around I had my X5d delivered on a flatbed because it was losing coolant. This was outside of business hours with onsite parking for my car and an easy way to leave a key and the reason for my visit. The diagnosis and cost estimate was delivered to me the next business morning, along with a recommendation for other services in the same (labor) area. While it added to the total bill, I saved some of the same labor charges to perform the recommended service at a later date. Two weeks post service I am very happy with how the car runs; more smoothly at highway speeds.
Thank you, Ken! It was a pleasure having you back in the shop, and we truly appreciate you taking the time to share your experience. Our goal is always to make BMW service as smooth and convenient as possible. We’re glad to hear your X5d is running smoothly on the highway, and we’re here whenever you’re ready to take on the next recommended service. Thanks again for trusting us with your BMW! Sincerely, The Bimmer PhD Motorsports Team
Thank you, Ken! It was a pleasure having you back in the shop, and we truly appreciate you taking the time to share your experience. Our goal is always to make BMW service as smooth and convenient as possible. We’re glad to hear your X5d is running smoothly on the highway, and we’re here whenever you’re ready to take on the next recommended service. Thanks again for trusting us with your BMW! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Every single Person here works as though my car is the most important one in the shop.
Thank you so much, Linda! It’s always an honor to care for your beautiful 650i convertible. At Bimmer PhD, we believe every BMW deserves meticulous attention and every customer deserves to feel like their car is the most important one in the shop. Your trust means the world to us, and we’re grateful for the long-term relationship we’ve built together. Here’s to many more miles of smooth, top-down drives! Sincerely, The Bimmer PhD Motorsports Team
Thank you so much, Linda! It’s always an honor to care for your beautiful 650i convertible. At Bimmer PhD, we believe every BMW deserves meticulous attention and every customer deserves to feel like their car is the most important one in the shop. Your trust means the world to us, and we’re grateful for the long-term relationship we’ve built together. Here’s to many more miles of smooth, top-down drives! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Attentive and professional staff, excellent work
Thank you, Charles! We’re so glad to hear you had a positive experience with our team. Providing attentive service, clear communication, and quality workmanship is always our priority, and we’re happy we could help get everything taken care of for your 228i. Please don’t hesitate to reach out if you ever need anything in the future—we’ll be here to keep your BMW running at its best. Sincerely, The Bimmer PhD Motorsports Team
Thank you, Charles! We’re so glad to hear you had a positive experience with our team. Providing attentive service, clear communication, and quality workmanship is always our priority, and we’re happy we could help get everything taken care of for your 228i. Please don’t hesitate to reach out if you ever need anything in the future—we’ll be here to keep your BMW running at its best. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. The best family owned BMW auto repair in Pasadena. My 2007 X3 has been serviced there for over 13 years. Consistently great service, and workmanship. They are thorough and knowledgeable. They have loaners available should you need one. They even provide a ride home since I live close. Shout out to Kevin, the service consultant for his professionalism, and expertise on BMWs and standard of care with my 2007 X3, which they keep it humming. Highly recommend this BMW auto repair.
Thank you, Lorraine! Your kind words mean so much to our whole team. It’s been an absolute pleasure caring for your 2007 X3 over the past 13+ years, and we truly appreciate your trust in our workmanship and service. We’re so glad you joined us for the recent Car Care Clinic, it’s always wonderful spending time with clients like you who feel like family. Here’s to many more years of keeping your BMW in top shape! Sincerely, The Bimmer PhD Motorsports Team
Thank you, Lorraine! Your kind words mean so much to our whole team. It’s been an absolute pleasure caring for your 2007 X3 over the past 13+ years, and we truly appreciate your trust in our workmanship and service. We’re so glad you joined us for the recent Car Care Clinic, it’s always wonderful spending time with clients like you who feel like family. Here’s to many more years of keeping your BMW in top shape! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. The boys here are great. I’m new to them and they’re doing a killer job on my 2020 X2. Just got it serviced and noticed a mini tin of mints in the car after pick up. Well played. It’s always the small things in life that count. Cheers
Thank you, Toby! We’re so glad to have you as a new client and thrilled to hear you’re happy with the service on your 2020 X2. Our team takes pride in the details so it means a lot that you noticed (and appreciated!) the little things. 😄 Cheers to many more smooth miles ahead, and we look forward to seeing you again! Sincerely, The Bimmer PhD Motorsports Team
Thank you, Toby! We’re so glad to have you as a new client and thrilled to hear you’re happy with the service on your 2020 X2. Our team takes pride in the details so it means a lot that you noticed (and appreciated!) the little things. 😄 Cheers to many more smooth miles ahead, and we look forward to seeing you again! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I’ve been coming here for over 16 years. They know BMWs well, and my car always leaves running great. The shop is customer-focused and cares about the cars.
Thank you, Joseph, for being such a valued part of the Bimmer PhD family for over 16 years! It’s truly been a pleasure working with you and helping keep your 2007 335i coupe in excellent shape. We appreciate the trust you’ve placed in our team over the years. Clients like you are the reason we love what we do! Sincerely, The Bimmer PhD Motorsports Team
Thank you, Joseph, for being such a valued part of the Bimmer PhD family for over 16 years! It’s truly been a pleasure working with you and helping keep your 2007 335i coupe in excellent shape. We appreciate the trust you’ve placed in our team over the years. Clients like you are the reason we love what we do! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Kevin and the team at Bimmer PhD are great. They will take the time to talk you through everything and are more than fair. I have been a customer for 10 years and have no intentions of going anywhere else with my BMW.
Thank you, Michael, for being such a loyal part of the Bimmer PhD family for the past 10 years! It’s been a privilege to help keep your 2010 535GT in top shape, and we truly value the trust you’ve placed in Kevin and the team. Your continued support means the world to us, and we look forward to many more years of taking care of your BMW! Sincerely, The Bimmer PhD Motorsports Team
Thank you, Michael, for being such a loyal part of the Bimmer PhD family for the past 10 years! It’s been a privilege to help keep your 2010 535GT in top shape, and we truly value the trust you’ve placed in Kevin and the team. Your continued support means the world to us, and we look forward to many more years of taking care of your BMW! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Bimmer PhD takes great care of you and your car. Kevin provided detailed explanations regarding the issues with my car and patiently answered all my questions. They are transparent throughout the process and truly care that you are safe on the road. So much so that I began to love my BMW again.
Thank you for your kind words and for taking the time to share your experience with us! It was a pleasure working with you and taking care of your beautiful 2015 328i. Kevin and the team are committed to providing clear communication and ensuring you feel confident in every step of the process. Hearing that we’ve helped you fall in love with your BMW again means so much to us. Your trust and support truly inspire us, and we’re honored to have you as part of the Bimmer PhD family. Sincerely, The Bimmer PhD Motorsports Team
Thank you for your kind words and for taking the time to share your experience with us! It was a pleasure working with you and taking care of your beautiful 2015 328i. Kevin and the team are committed to providing clear communication and ensuring you feel confident in every step of the process. Hearing that we’ve helped you fall in love with your BMW again means so much to us. Your trust and support truly inspire us, and we’re honored to have you as part of the Bimmer PhD family. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Between the great work they do and the excellent customer service, I can't imagine taking my care anywhere else. It's been a complete pleasure dealing with ownership and the staff. Great people!
Hi James, Thank you for your thoughtful review and kind words about our team! It’s always a pleasure working with you and taking care of your beautiful 2017 BMW X5. We’re glad we could turn a tough situation around with the help of our loaner X5—it’s all part of our commitment to keeping you moving and stress-free. Your trust and loyalty mean the world to us, and we’re always here for you. Sincerely, The Bimmer PhD Motorsports Team
Hi James, Thank you for your thoughtful review and kind words about our team! It’s always a pleasure working with you and taking care of your beautiful 2017 BMW X5. We’re glad we could turn a tough situation around with the help of our loaner X5—it’s all part of our commitment to keeping you moving and stress-free. Your trust and loyalty mean the world to us, and we’re always here for you. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Tim, Kevin and Team continue to provide quality work with excellent documentation of the repairs. I recently needed work done on my wheels, and they referred me to a shop that did high quality repairs. Great recommendation. I highly recommend them.
Hi John, Thank you for your fantastic review! It’s always a pleasure working with you and keeping your 2013 M3 in prime condition for both the road and the track. Tim, Kevin, and the team truly appreciate your trust in our work and our recommendations. Your passion for your M3 inspires us, and we’re honored to help ensure it’s always performing at its best. Thank you for being such a valued member of the Bimmer PhD family! Sincerely, The Bimmer PhD Motorsports Team
Hi John, Thank you for your fantastic review! It’s always a pleasure working with you and keeping your 2013 M3 in prime condition for both the road and the track. Tim, Kevin, and the team truly appreciate your trust in our work and our recommendations. Your passion for your M3 inspires us, and we’re honored to help ensure it’s always performing at its best. Thank you for being such a valued member of the Bimmer PhD family! Sincerely, The Bimmer PhD Motorsports Team
Verified Kevin and the amazing technicians at Bimmer took care of the esoteric, diesel needs of my very demanding 328d and kept me in the loop every step of the way. While the needed repairs weren't inexpensive, I was quoted an honest price and I knew my car and I were in good hands. If you own a BMW, I highly recommend the team at Bimmer PhD. Thanks everyone.
Hi Jay, Thank you so much for your thoughtful review! We're thrilled to hear that Kevin and the team took great care of your 2014 328d and kept you in the loop throughout the process. We understand the importance of maintaining a car like yours, and we’re grateful for your trust in us to handle its diesel needs. We're also so glad you felt confident in the fair pricing and the quality of service provided. It sounds like your 328d is a great ride! Tim has a 2014 328d too and agrees—it's a fantastic car with impressive fuel efficiency (38 miles per gallon) and a driving experience that's both fun and powerful. We truly appreciate your recommendation, and we look forward to continuing to care for your BMW! Sincerely, The Bimmer PhD Motorsports Team
Hi Jay, Thank you so much for your thoughtful review! We're thrilled to hear that Kevin and the team took great care of your 2014 328d and kept you in the loop throughout the process. We understand the importance of maintaining a car like yours, and we’re grateful for your trust in us to handle its diesel needs. We're also so glad you felt confident in the fair pricing and the quality of service provided. It sounds like your 328d is a great ride! Tim has a 2014 328d too and agrees—it's a fantastic car with impressive fuel efficiency (38 miles per gallon) and a driving experience that's both fun and powerful. We truly appreciate your recommendation, and we look forward to continuing to care for your BMW! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. 
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Thank you for taking the time to share your experience with us, Es. Tro. Gen! We truly appreciate your kind words about our detailed approach and the photos throughout the diagnostic process. Kevin and the team take great pride in providing top-notch service and expert care for each BMW, and we're grateful for your kind words about his knowledge and reassurance. We’re committed to delivering the highest level of service and look forward to continuing to care for your 535i! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Kevin and the guys at Bimmer Phd are the best. They specialize in BMWs. They know all the ins and outs. The service is always first class. They take pictures of everything and explain everything in detail so you know what’s going on with your car. If you have a BMW, bring it here they will take care of you.
Hi Michael, Thank you for your kind words and for being a valued part of the Bimmer PhD family since 2021! We are incredibly grateful for your trust in us to care for your 328i. Providing first-class service and clear communication is always our goal, and we're glad you find the detailed explanations and photos helpful. We look forward to continuing to keep your BMW in top shape for the road ahead! Sincerely, The Bimmer PhD Motorsports Team
Hi Michael, Thank you for your kind words and for being a valued part of the Bimmer PhD family since 2021! We are incredibly grateful for your trust in us to care for your 328i. Providing first-class service and clear communication is always our goal, and we're glad you find the detailed explanations and photos helpful. We look forward to continuing to keep your BMW in top shape for the road ahead! Sincerely, The Bimmer PhD Motorsports Team
Verified I have been a client of Tim and his crew for about the last six years, they have done a great job of keeping my 2013 535i humming in top shape.
Always professional in demeanor, through in diagnosis and clear in presenting options for repairs. I trust them with not only repairing and maintaining my car but never feeling like I'm being hustled or taken advantage of. As long as I have a Bimmer they are my guys.
Hi Troy, Thank you for your continued trust and support over the years! It’s been an honor to care for your 535i and keep it running at its best. Providing thorough diagnostics, clear communication, and honest service is at the heart of what we do, and we’re grateful to have your trust. Clients like you make what we do so rewarding, and we look forward to continuing to care for your BMW! Sincerely, The Bimmer PhD Motorsports Team
Hi Troy, Thank you for your continued trust and support over the years! It’s been an honor to care for your 535i and keep it running at its best. Providing thorough diagnostics, clear communication, and honest service is at the heart of what we do, and we’re grateful to have your trust. Clients like you make what we do so rewarding, and we look forward to continuing to care for your BMW! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Love & trust this garage!! Great communication, not patronising when it comes to explaining what needs to be done. You get a full breakdown plus pictures & video so you can see any problems for yourself. Fair & honest.
Hi Miranda, Thank you for your thoughtful review! We’re so glad you had a great experience with us and that you appreciate our detailed communication and transparency. Kevin and the team take pride in making sure you have all the information you need, from clear explanations to photos and videos, so you can feel confident in the care of your 2015 i3. Your trust means everything to us, and we’re honored to be your go-to shop. We look forward to continuing to keep your BMW in top shape! Sincerely, The Bimmer PhD Motorsports Team
Hi Miranda, Thank you for your thoughtful review! We’re so glad you had a great experience with us and that you appreciate our detailed communication and transparency. Kevin and the team take pride in making sure you have all the information you need, from clear explanations to photos and videos, so you can feel confident in the care of your 2015 i3. Your trust means everything to us, and we’re honored to be your go-to shop. We look forward to continuing to keep your BMW in top shape! Sincerely, The Bimmer PhD Motorsports Team
Verified Just picked up my car and couldn't be happier. They diagnosed and fixed a performance problem the dealer claimed to have fixed but failed to. I also had them go through and fix all the stuff I'd been neglecting for too long. It feels like a new car.
I have noticed in other reviews some complaints that they charge for diagnostics rather than provide free estimates like other shops. This is actually part of what drew me to them in the first place. I'd rather pay for a thorough diagnosis and know what I'm actually getting into than to rely on a "free" estimate and hope it works out as expected.
The only surprise was they discovered the previous shop had used the wrong oil for my last oil change (they used what they put in all the newer BMWs rather than what my older one needs). That added a bit to the overall tab but there was no way to have expected that as the previous oil service was only about 1000 miles ago. I'm just glad they caught it.
I have always been rather particular in my choice of repair shops and have had generally good experiences with most. These guys are far and away the best shop I have had the pleasure of doing business with. I'm very happy to have found them and feel particularly lucky that they are close to home.
Hi Matthew, Thank you so much for sharing your experience with us! We’re incredibly grateful that you chose to trust our team, and we’re so glad we could get your 328xi running like new. Providing thorough diagnostics and ensuring that every detail is addressed is something we take pride in, and it’s great to hear our approach made a lasting impression. We’re so happy we caught that oil issue—sometimes it’s the small things that make a big difference. We look forward to continuing to care for your BMW and are so glad to have you as part of our family! Sincerely, The Bimmer PhD Motorsports Team
Hi Matthew, Thank you so much for sharing your experience with us! We’re incredibly grateful that you chose to trust our team, and we’re so glad we could get your 328xi running like new. Providing thorough diagnostics and ensuring that every detail is addressed is something we take pride in, and it’s great to hear our approach made a lasting impression. We’re so happy we caught that oil issue—sometimes it’s the small things that make a big difference. We look forward to continuing to care for your BMW and are so glad to have you as part of our family! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. I recently took my M340i to be serviced for the first time and I couldn't be more impressed. Kevin and the team did a fantastic job providing top-notch service at a great value. Throughout the process, he kept me updated on the maintenance progress, cost and issues which I really appreciated. On top of that, they created a schedule for future maintenance based on the current mileage for the M340i. If you looking for a reliable and professional mechanic, Kevin and the team at Bimmer PhD are the way to go. Highly recommend.
Hi Vincent, Thank you for sharing your wonderful experience with us! We're so glad Kevin and the team were able to provide you with top-notch service for your M340i. Keeping you updated throughout the process and planning future maintenance are just a few ways we aim to make things as seamless as possible for our customers. Your kind words and recommendation mean so much to us, and we’re honored to have earned your trust. We look forward to continuing to care for your M340i and keeping it in peak condition for the road ahead! Sincerely, The Bimmer PhD Motorsports Team
Hi Vincent, Thank you for sharing your wonderful experience with us! We're so glad Kevin and the team were able to provide you with top-notch service for your M340i. Keeping you updated throughout the process and planning future maintenance are just a few ways we aim to make things as seamless as possible for our customers. Your kind words and recommendation mean so much to us, and we’re honored to have earned your trust. We look forward to continuing to care for your M340i and keeping it in peak condition for the road ahead! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. Tim’s a great guy! I couldn’t pass the smog test since my o2 sensor monitoring kept showing incomplete and I have driven 700 miles since my battery got changed. The dealership said they couldn’t do anything about it but Tim and the team nicely helped me do the drive cycle and now I passed the test finally.
Hi Yadi, Thank you so much for your kind words and for sharing your experience with us! We're so glad Tim and the team were able to help you pass that smog test. It's always a pleasure working with customers like you who appreciate the effort we put into getting things just right. We're incredibly grateful for the trust you've placed in us and are proud of our expertise in taking care of your 2016 BMW 328i. We're excited to continue helping you keep your BMW in great shape for the long run. Sincerely, The Bimmer PhD Motorsports Team
Hi Yadi, Thank you so much for your kind words and for sharing your experience with us! We're so glad Tim and the team were able to help you pass that smog test. It's always a pleasure working with customers like you who appreciate the effort we put into getting things just right. We're incredibly grateful for the trust you've placed in us and are proud of our expertise in taking care of your 2016 BMW 328i. We're excited to continue helping you keep your BMW in great shape for the long run. Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. My 750i had an electrical issue that the people at Pacific BMW in Glendale couldn’t solve. Tim figured it out. He has an encyclopedic knowledge of the BMW. His staff, especially Kevin and Jesse are also highly professional and very efficient. It’s always a pleasure to work with them. I highly recommend Bimmer PhD to all BMW owners and enthusiasts.
Trustindex verifies that the original source of the review is Google. They were very thorough in explaining the issues that were present with my cooling system. They work by appointment but were able to take my car in because of me not being able to use it plus provide me with a loaner vehicle which was appreciated. Sometimes
Hi Peggy, Thank you for sharing your expereince with us. I am happy to hear we were able to explain everything your vehicle needed clearly so you undertood exactly what was needed and what we did for the repair. It is our goal to make every experience with us feel this way. We look forward to helping you with your BMW needs in the future. Sincerely, Johanna Reichert
Hi Peggy, Thank you for sharing your expereince with us. I am happy to hear we were able to explain everything your vehicle needed clearly so you undertood exactly what was needed and what we did for the repair. It is our goal to make every experience with us feel this way. We look forward to helping you with your BMW needs in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Kevin, Jessie, and Tim were great. Very helpful and affortable. I went shopping around at other places and offical BMW dealers they quoted me a fortune. Kevin was able to work with my budget and was very informative about my vechile. They didnt keep my car for long, provided me with a rental, conducted a better inspection than BMW service center. I normally don’t write post, but i had to with the quality of services they provided. I highly recommend if you plan on building a relationship with a honest service center.
Hi William, Thank you for sharing your experience with us by writing a review. I am happy to hear we were able to give you great value and workmanship for your BMW. We strive to take care of each customer's vehicle as if it were our own, and it is always amazing to work with customers who want the same. We look forward to continuing to build a relationship with you and your BMW in the future. Sincerely, Johanna Reichert
Hi William, Thank you for sharing your experience with us by writing a review. I am happy to hear we were able to give you great value and workmanship for your BMW. We strive to take care of each customer's vehicle as if it were our own, and it is always amazing to work with customers who want the same. We look forward to continuing to build a relationship with you and your BMW in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Model: 2012 BMW 328i Wagon. Below is a list of services provided by this talented team on my latest visit. They never disappoint. They have the cleanest shop I've ever seen, and this attention to excellent standards is carried into the care they provide to your BMW investment. These folks will give you the real information on prioritizing the needs of your repairs to keep you and your family safe. If your BMW matters to you, bring it here!
Summary of services provided this visit include oil change & performance restoration, fuel injection & spark plug service, valve cover gasket replacement, cooling system maintenance, power steering service.
Hi Garth, Thank you for sharing your experience with us online. It is a pleasure to help you keep your 2012 328i wagon in tip top shape for all your adventures and needs. We try our best to give you all the information you need to help you make the best choices for your vehicle and budget. We look forward to helping you and Mari maintain this BMW for many years to come. Sincerely, Johanna Reichert
Hi Garth, Thank you for sharing your experience with us online. It is a pleasure to help you keep your 2012 328i wagon in tip top shape for all your adventures and needs. We try our best to give you all the information you need to help you make the best choices for your vehicle and budget. We look forward to helping you and Mari maintain this BMW for many years to come. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. BIMMER PHD was Very professional,great service, answered all my questions,and the work they did was great. I would definitely recommend taking your bmw to them if you want the job done right thank you Bimmer PHD
Hi Art, Thank you for taking the time to leave a review on us. I am happy to hear our team helped you out and did such a great job on your BMW. We appreciate the recommendation and look forward to helping you keep your BMW in it's best shape. Sincerely, Johanna Reichert
Hi Art, Thank you for taking the time to leave a review on us. I am happy to hear our team helped you out and did such a great job on your BMW. We appreciate the recommendation and look forward to helping you keep your BMW in it's best shape. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim, Kevin, and Jesse are brilliant. Incredibly knowledgeable team with whom I wouldn't hesitate to entrust my vehicle's lifelong care.
Hi Rohan, I am happy to hear the team helped you out with your BMW. Thank you for taking the time to share your experience with us. Sincerely, Johanna Reichert
Hi Rohan, I am happy to hear the team helped you out with your BMW. Thank you for taking the time to share your experience with us. Sincerely, Johanna Reichert
Verified HIghest quality service and value combined with kind people who care about your vehicle and safety. My 2009 3 Series had major repairs completed by Bimmer PhD and drives so beautifully. I am excited to have this car for many more years as a result of their knowledge and expertise of BMW's.
Hi Lisa, Thank you so much for your kind words! We’re so glad we could provide the quality service and care your 2009 329xi deserved. It’s truly rewarding to hear that your car is driving beautifully, and we’re honored to have played a part in keeping it in top shape for many more years. Your trust and appreciation mean the world to us, and we look forward to continuing to care for your BMW with the same expertise and attention to detail! Sincerely, The Bimmer PhD Motorsports Team
Hi Lisa, Thank you so much for your kind words! We’re so glad we could provide the quality service and care your 2009 329xi deserved. It’s truly rewarding to hear that your car is driving beautifully, and we’re honored to have played a part in keeping it in top shape for many more years. Your trust and appreciation mean the world to us, and we look forward to continuing to care for your BMW with the same expertise and attention to detail! Sincerely, The Bimmer PhD Motorsports Team
Trustindex verifies that the original source of the review is Google. This shop and the people running it are just wonderful. They accurately diagnosed and repaired my 2009 BMW affordable and correctly. They will go out of their way for you to have a good experience and their customer service is excellent. You can trust what they suggest for your car. This is especially beneficial for me not knowing much about cars. I trust them and you can too.
Hi Lisa, I am so happy to hear that you had a great experience with us. We strive to give you all the information you need to help you make the best choice for you, your finances, and your BMW. We are always happy to help you with any of your BMW needs and questions. Sincerely, Johanna Reichert
Hi Lisa, I am so happy to hear that you had a great experience with us. We strive to give you all the information you need to help you make the best choice for you, your finances, and your BMW. We are always happy to help you with any of your BMW needs and questions. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Bimmer BMW always affords me a great experience . Kevin, Bimmer’s service specialist, does a great job of scheduling my vehicle due its service treatments and repairs. He provides me with a detailed explanation of the work to be done and a projected cost projection. Kevin also ensures satisfaction with the work they do be staying in contact during the process and notifying me of progress or any deviations from the original plan. Because of this effort I highly recommend Bimmer PhD for your BMW car service and repair needs.
Hi Victor, Thank you for sharing your experience with our shop. I am happy to hear Kevin has helped with all your BMW needs and made it easy for you to stay on top of everything. We are blessed to have Kevin. Thank you very much for recommending our shop. Sincerely, Johanna Reichert
Hi Victor, Thank you for sharing your experience with our shop. I am happy to hear Kevin has helped with all your BMW needs and made it easy for you to stay on top of everything. We are blessed to have Kevin. Thank you very much for recommending our shop. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Always great service and helpful suggestions.
Hi Val, Thank you for taking the time to leave a review. It has been a pleasure to work with you throughout the years, and I am happy to hear you feel we have a great service and give you helpful suggestions. We look forward to continuing to help you keep your BMW in it's best working order. Sincerely, Johanna Reichert
Hi Val, Thank you for taking the time to leave a review. It has been a pleasure to work with you throughout the years, and I am happy to hear you feel we have a great service and give you helpful suggestions. We look forward to continuing to help you keep your BMW in it's best working order. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I was having a lot of trouble setting the drive cycle on my car after I replaced the battery. I took it in to Bimmer PHD and they were able to set it within two drives. They also sent a cool video with the guy that worked on my car explaining everything that he reviewed and did. Very nice customer touch!
Hi Aaron, Thank you for sharing your experience with us. I am glad we were able to help you with setting your monitors for smog. It can be a finicky process, but one we know well. I am happy to hear you liked the video from our tech. It is our goal to keep our customers in the loop during the whole process. We are always here for any of your future BMW needs. Sincerely, Johanna Reichert
Hi Aaron, Thank you for sharing your experience with us. I am glad we were able to help you with setting your monitors for smog. It can be a finicky process, but one we know well. I am happy to hear you liked the video from our tech. It is our goal to keep our customers in the loop during the whole process. We are always here for any of your future BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. This has to be the best BMW mechanic ever! They were super helpful. The pricing was excellent and the service was fantastic! They even washed my car and gave me a bunch of swag when I picked it up. I can't recommend them enough.
Hi Sean, We strive to be the best! I am happy to hear you feel we are. Thank you for taking the time to share your experience with us. It's always nice to get your BMW back repaired properly and freshly washed, and we strive to give that to our customers every time. We look forward to working with you in the future with all your BMW needs. Sincerely, Johanna Reichert
Hi Sean, We strive to be the best! I am happy to hear you feel we are. Thank you for taking the time to share your experience with us. It's always nice to get your BMW back repaired properly and freshly washed, and we strive to give that to our customers every time. We look forward to working with you in the future with all your BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Extremely knowledgeable, professional, and thorough. I will never take my BMW anywhere else for service. Tim (the owner) is a super honest guy. Kevin (service writer) was patient and was able to answer all my questions. THANK YOU!
Hi Karen, We love working with you! Thank you so much for your kind words. It is always our goal to help our customers to make the best decision for their needs with our thorough inspections. I am happy to see we were able to do that for you. We look forward to seeing you at the local watering hole, and for your future BMW needs. Thank You, Johanna reichert
Hi Karen, We love working with you! Thank you so much for your kind words. It is always our goal to help our customers to make the best decision for their needs with our thorough inspections. I am happy to see we were able to do that for you. We look forward to seeing you at the local watering hole, and for your future BMW needs. Thank You, Johanna reichert
Trustindex verifies that the original source of the review is Google. BimmerPhD did an awesome job with my Bavsound speaker upgrade in my 530i! The sound is amazing and the work was top notch. I'll be coming back for all my Bimmer needs!!
👍🏼👍🏼
Hi Ed, I'm glad to hear our technician did a great job and you love your new Bavsound speakers in your 530i. Thank you for sharing your experience with us. We look forward to helping you with any of your future BMW needs, including that amp. Sincerely, Johanna Reichert
Hi Ed, I'm glad to hear our technician did a great job and you love your new Bavsound speakers in your 530i. Thank you for sharing your experience with us. We look forward to helping you with any of your future BMW needs, including that amp. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Bimmer PHD Motorsports is an excellent BMW repair business in Pasadena that puts focus on a detailed diagnosis for your automobile. Tim clearly explains the needs for your car and has technicians that are fully certified for not just newer autos but for the older vehicles as well. If your plan is to keep your vehicle for some time, this business will surely meet your needs for long term care.
Hi John, We are very happy to hear you like our detailed diagnosis process. It is our goal to give our customers all the information they need to help them make the best decision for them and their vehicle, and we hope our process succeeds in this. Thank you for sharing your experience with us. We are always here for you and your beautiful 528i. Sincerely, Johanna Reichert
Hi John, We are very happy to hear you like our detailed diagnosis process. It is our goal to give our customers all the information they need to help them make the best decision for them and their vehicle, and we hope our process succeeds in this. Thank you for sharing your experience with us. We are always here for you and your beautiful 528i. Sincerely, Johanna Reichert
Verified I'e been going to Bimmerphd for 8 years and I can't say enough good things about them. They are very thorough, explain everything carefully, and are more than fair on prices.
I went with the BG warranty plan and saved $2k on a fix I would have footed the bill for if not for the BG warranty. Kevin and Tim are easy to work with and quick to respond. I highly recommend BimmerPhd.
Hi Mike, Thank you for taking the time to share your great experience with us over the past 8 years. I am happy that you have been able to benefit from the BG Protection Plan. It is a very good company with an excellent Protection Plan to back up their products. We look forward to helping you to continue to keep the 535i in great running shape. Sincerely, Johanna Reichert
Hi Mike, Thank you for taking the time to share your great experience with us over the past 8 years. I am happy that you have been able to benefit from the BG Protection Plan. It is a very good company with an excellent Protection Plan to back up their products. We look forward to helping you to continue to keep the 535i in great running shape. Sincerely, Johanna Reichert
Verified Very knowledgeable for E46 M3s. Inspection report was very detailed and comprehensive with pictures and recommendations. Did not try to "sell" me anything beyond the quotes I requested. Kevin and his team helped me diagnose several tiny small issues at no additional cost or service recommendation. Turns out the slop I had were due to end links failing. The techs were very friendly and knowledgeable with aftermarket / performance parts and ordered new KW branded end links to go with my KW V2 suspension. Highly recommend their expertise on E46 platforms and S54 engines.
Also the complimentary wash turned out pretty good, no swirls!
Hi Rick, I am happy to hear you had a great experience here and that Kevin and the team here at Bimmer PhD were able to help you out with your E46 m3 suspension. Thank you for sharing your experience with us online. We look forward to working with you in the future with all your BMW M3 needs. Sincerely, Johanna Reichert
Hi Rick, I am happy to hear you had a great experience here and that Kevin and the team here at Bimmer PhD were able to help you out with your E46 m3 suspension. Thank you for sharing your experience with us online. We look forward to working with you in the future with all your BMW M3 needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. 2016 X4. Great service and explanation of services and recommendations. Pride and honesty and transparency is still available and all isn't lost when taking your valued auto to a mechanic/shop/garage. They have a new customer in us for life.
Hi DaLon, Thank you for your review. I am happy to hear you loved our service and we explained everything to you so you were comfortable and understood what repairs we performed on your X4. It is always our goal to earn our customers trust with our honesty and transparency with our photo digital inspection, so you can see what we see. Thank you for being a customer for life. We look forward to continuing to take care of you and your X4. Sincerely, Johanna Reichert
Hi DaLon, Thank you for your review. I am happy to hear you loved our service and we explained everything to you so you were comfortable and understood what repairs we performed on your X4. It is always our goal to earn our customers trust with our honesty and transparency with our photo digital inspection, so you can see what we see. Thank you for being a customer for life. We look forward to continuing to take care of you and your X4. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. 
+1
Hi Linda, I am happy to hear you loved our service. We strive to be our best and to take care of each of our customers, so they can have complete confidence in the repairs we are performing on their vehicles. Thank you for sharing your experience with us online. We appreciate working with you. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Excellent service! They made a full inspection of my car, and I had an amazing experience. I really love to receive the reports to my cell with photos. It’s so clear to understand what’s going on with your car. I highly recommend BimmerPhD!
Hi Juan, Thank you for sharing your experience with us. We are very happy to hear you loved our digital inspection with photos that you are able to look at on your phone. Our goal is to make it as clear and easy as possible for our customers to see what is going on with their BMW, so they can make the best decision on their vehicles. I'm glad you found it to be clear and understanding. We look forward to help you with your BMW needs in the future. Sincerely, Johanna Reichert
Hi Juan, Thank you for sharing your experience with us. We are very happy to hear you loved our digital inspection with photos that you are able to look at on your phone. Our goal is to make it as clear and easy as possible for our customers to see what is going on with their BMW, so they can make the best decision on their vehicles. I'm glad you found it to be clear and understanding. We look forward to help you with your BMW needs in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Trust these guys with my 335i. Tim was very helpful and explained everything throughly! best in the business
Hi Karen, Thank you for your trust. We do not take it lightly. We try our best to help our customers out and ensure that they understand everything we are doing on their vehicles. I am happy to hear we did this with you and you BMW 335 also. We look forward to continuing to give you great and knowledgeable service. Sincerely, Johanna Reichert
Hi Karen, Thank you for your trust. We do not take it lightly. We try our best to help our customers out and ensure that they understand everything we are doing on their vehicles. I am happy to hear we did this with you and you BMW 335 also. We look forward to continuing to give you great and knowledgeable service. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. These guys are solid, very knowledgeable and helpful. They've worked on my bmw a few times and I've always been happy with their work. I definitely recommend!
Hi Justin, Thank you for sharing your experience with us. I am happy to see our staff has done a stellar job the few times they have worked on your BMW. Thank you for recommending us. We look forward to working with you on your future BMW needs. Sincerely, Johanna Reichert
Hi Justin, Thank you for sharing your experience with us. I am happy to see our staff has done a stellar job the few times they have worked on your BMW. Thank you for recommending us. We look forward to working with you on your future BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Did some research, and BimmerPhD turned out to be a great choice to install my new Bimmertech amp. Great and friendly staff...got to know Kevin, who knows BMW tech well. This place is actually great for everything BMW. My i4 stereo system now sounds like it should...awesome place.
Hi Dr. Bostani, I am very happy to hear you are pleased with your BimmerTech amp install and the stereo system sound quality is now up to your standards. Thank you for letting us know you are happy with the installation and our service. Kevin is amazing and we are lucky to have him; I'm happy to hear you feel the same about him. I hope your i4 continues to run amazing, and your sounds system is exceptional. We look forward to helping you with any of your BMW needs in the future. Sincerely, Johanna Reichert
Hi Dr. Bostani, I am very happy to hear you are pleased with your BimmerTech amp install and the stereo system sound quality is now up to your standards. Thank you for letting us know you are happy with the installation and our service. Kevin is amazing and we are lucky to have him; I'm happy to hear you feel the same about him. I hope your i4 continues to run amazing, and your sounds system is exceptional. We look forward to helping you with any of your BMW needs in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I trust these folks for many reasons. They are great communicators. They seem to love my car, or at least they really care for it. They are well trained. They are a "happy" shop--it's clear everyone like working there. They are timely. I love driving around with full faith that my car is safe and sound.
Hi Carol, We do love your car! We try to treat every vehicle as if it were our own. That is why we are so thorough and use digital inspections. Our goal is to get you as much information on the health of your vehicle, so you can make the best choice on repairs that fit your needs and budget. I am happy to hear our staff communicated with you in a timely manner and created a trusting relationship with you. In our experience, a happy staff leads to happy customers. Thank you for sharing that this has been your experience with us. We look forward to continuing to give you and your BMW great service. Sincerely, Johanna Reichert
Hi Carol, We do love your car! We try to treat every vehicle as if it were our own. That is why we are so thorough and use digital inspections. Our goal is to get you as much information on the health of your vehicle, so you can make the best choice on repairs that fit your needs and budget. I am happy to hear our staff communicated with you in a timely manner and created a trusting relationship with you. In our experience, a happy staff leads to happy customers. Thank you for sharing that this has been your experience with us. We look forward to continuing to give you and your BMW great service. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim and his team are exceptional. Not only did they take great care of my car, but went the extra mile to teach me how to use and care for it properly. His passion for both driving and service was undeniable, and he was communicative and transparent through the whole process. After one visit I’m already a loyal customer for as long I drive a BMW.
Hi Chris, Thank you for taking the time to share your experience with us. I am happy to her Tim and our team took great care of you and had good communication with you. Tim is passionate about BMWs and he loves to teach our customers about their vehicles, to enhance their BMW experience. We look forward to continuing to help you take great care of your BMW. Sincerely, Johanna Reichert
Hi Chris, Thank you for taking the time to share your experience with us. I am happy to her Tim and our team took great care of you and had good communication with you. Tim is passionate about BMWs and he loves to teach our customers about their vehicles, to enhance their BMW experience. We look forward to continuing to help you take great care of your BMW. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim & staff were exceptionally well. They were so compassionate, thorough and honest with their diagnosing my son’s car. The full report was impressive and is something we can use as a ‘check off’ list as we are able. Tim’s expertise is unmatched and can definitely be trusted! Xotchil is a gentle soul and can answer almost any question or concern in a prompt but gentle manner. I would highly recommend Bimmer Phd for any and all auto services.
Hi Sandy, Thank you for taking the time to share a review of your visit with us. It is our goal to give our customers all the information they need with our digital inspections, so they can make the best repair decisions for their BMWs and their budgets. I am happy we were able to help you with your son's BMW. We are here for any future repairs needs you may have. Sincerely, Johanna Reichert
Hi Sandy, Thank you for taking the time to share a review of your visit with us. It is our goal to give our customers all the information they need with our digital inspections, so they can make the best repair decisions for their BMWs and their budgets. I am happy we were able to help you with your son's BMW. We are here for any future repairs needs you may have. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Have been servicing my 2014 BMW 535I with Bimmer PhD for several years now. I come here because I have come to trust their staff/technicians, and to simply put it... I get the peace of mind my vehicle will be in good hands. The services they provide such as a loaner vehicle helps tremendously and their attention to detail is better than all the dealerships I have worked with in the past. My recent visit... Xiotchi was on top of communications and kept me in the loop with all progress which I was grateful for as the details helped with my decisions. Cant fully detail my thoughts on a post like this but my trust will be with Bimmer PhD for all my future BMW needs.
Hi Yoona & Steve, Thank you for sharing your experience with us over the years. We are proud that our staff and customer service has given you value and made your auto repair experience with us pleasurable and easy. We look forward to continuing to wow you with our service and help you with all your future BMW needs. Sincerely, Johanna Reichert
Hi Yoona & Steve, Thank you for sharing your experience with us over the years. We are proud that our staff and customer service has given you value and made your auto repair experience with us pleasurable and easy. We look forward to continuing to wow you with our service and help you with all your future BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. 2 nd time here and advisers are knowledgeable, just described the problem and they knew right away. Prices will be les than the dealership , Thanks Xochitl for pushing my car to get done Thanks again
Hi Leo, I'm very happy to hear our service advisor, Xochitl, did a great job in helping you out, and that we have consistently helped you out with your BMW on your last 2 visits. We appreciate you sharing your experience with our shop online. We look forward to giving you the same great experience you have already received here on your next visit. Sincerely, Johanna Reichert
Hi Leo, I'm very happy to hear our service advisor, Xochitl, did a great job in helping you out, and that we have consistently helped you out with your BMW on your last 2 visits. We appreciate you sharing your experience with our shop online. We look forward to giving you the same great experience you have already received here on your next visit. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Very thorough inspection and they did a superb job on changing my brakes. I will definitely be back.
Hi Alex, I am very happy to hear you benefited from our thorough, digital vehicle inspection and that my team did great work doing the brake job on your vehicle. Thank you for sharing your experience with us. We appreciate it and look forward to working with you in the future for all your BMW needs. Sincerely, Johanna Reichert
Hi Alex, I am very happy to hear you benefited from our thorough, digital vehicle inspection and that my team did great work doing the brake job on your vehicle. Thank you for sharing your experience with us. We appreciate it and look forward to working with you in the future for all your BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. The folks at Bimmer PHD continue to provide great service.
Have been a very satisfied customer for the past several years and highly recommend to any BMW owner.
Hi Kevin, Thank you for taking the time to leave a review on your experience with us over the years. It has been a pleasure to work with you on all of your BMWs you have had, and we appreciate your trust and loyalty. We look forward to working with you for many more years and BMWs to come. Sincerely, Johanna Reichert
Hi Kevin, Thank you for taking the time to leave a review on your experience with us over the years. It has been a pleasure to work with you on all of your BMWs you have had, and we appreciate your trust and loyalty. We look forward to working with you for many more years and BMWs to come. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I have a 2013 E92 M3 that has been flawless with about 45,000 miles on it. Took it to the dealer for a brake fluid change and the dealership service department recommended that I pay $3,800 for a leaking rear differential. They even took a picture showing what appeared to be residual oil on the differential housing. So I took the car to Bimmer PhD for a second opinion and they could not find any sort of oil leak. I am so angry with the BMW dealership (they are located in Alhambra CA) that I won't even mention their name. Bimmer PhD literally saved my $4,000. As a result of this encounter, Bimmer PhD has me as their lifetime customer from this point on forward.
Hi Gary, Thank you for sharing your experience with us. I am happy to hear we were able to help you save money with a second opinion. We look forward to working with you and your beautiful 2013 E92 M3. Sincerely, Johanna Reichert
Hi Gary, Thank you for sharing your experience with us. I am happy to hear we were able to help you save money with a second opinion. We look forward to working with you and your beautiful 2013 E92 M3. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I had a great experience. I was relieved they were familiar with my issue and could resolve the problem quickly.
Hi Aisha, Thank you for taking the time to share your experience with us. I am happy to hear our team was able to take care of the issue your BMW was having in a timely manner. Thank you for giving us the chance to fix the problem. We look forward to helping you and your BMW out in the future. Sincerely, Johanna Reichert
Hi Aisha, Thank you for taking the time to share your experience with us. I am happy to hear our team was able to take care of the issue your BMW was having in a timely manner. Thank you for giving us the chance to fix the problem. We look forward to helping you and your BMW out in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I’m very happy with the service, I can recommend this place to everyone with a BMW. I will go back for sure. I was informed and walked through with details through all the maintenance and fixes that had been performed, and got advised what to do next. Super nice people, the work was done fast, and the pricing is reasonable. Thank you!
Hi Katarzyna, I am happy to hear you would recommend us to others. That is the ultimate compliment from our customers. Thank you for allowing us to take care of you and your BMW. I am glad our process of walking you through our findings and going over what is needed in priority was helpful. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Katarzyna, I am happy to hear you would recommend us to others. That is the ultimate compliment from our customers. Thank you for allowing us to take care of you and your BMW. I am glad our process of walking you through our findings and going over what is needed in priority was helpful. We look forward to working with you in the future. Sincerely, Johanna Reichert
Verified Love this shop! Tim and Johanna have a system that provides transparent, honest diagnostics so the consumer can make value-based decisions. While my car needed a lot of work, the prioritization made it possible to do the critical immediately and defer less critical for the future.
Diagnostics have a cost, but are a great value as noted above. It's nice to have a complete list along with quotes - no surprises.
Their prices are fair - Tim is a master bmw tech and has top notch staff mechanics. You might find a cheaper shop, but Bimmer is the best value imo.
Hi Jud, Thank you for taking the time to share your experience with us. We love working with you and your family on your beautiful BMW. It is always our goal to give you all the information you need, so you can make the best decision for your needs and your budget. I am happy to hear we were able to do this for you. Thank you for your loyalty and business. We look forward to continuing to help you take care of your 325e. Sincerely, Johanna Reichert
Hi Jud, Thank you for taking the time to share your experience with us. We love working with you and your family on your beautiful BMW. It is always our goal to give you all the information you need, so you can make the best decision for your needs and your budget. I am happy to hear we were able to do this for you. Thank you for your loyalty and business. We look forward to continuing to help you take care of your 325e. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Just purchased an older 2007 z4m. Brought it into Bimmer PhD, Tim and his team did an excellent job of assisting the vehicle and recommending needed repairs and executing the repairs. Yes, I recommend this repair shop, I am also a return customer.
Hi Ken, Thank you for your kind words. It was a pleasure to work with you on your original BMW 740, and it still is to work with you on your newer, beautiful 2007 BMW Z4M. I am happy to hear our team took such great care of you. We look forward to continue giving you the same great service we always have been throughout the years. Sincerely, Johanna Reichert
Hi Ken, Thank you for your kind words. It was a pleasure to work with you on your original BMW 740, and it still is to work with you on your newer, beautiful 2007 BMW Z4M. I am happy to hear our team took such great care of you. We look forward to continue giving you the same great service we always have been throughout the years. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Very professional and friendly crew. They send an estimate and follow up with a thorough inspection (with photos) and any further recommended repairs.
Hi Curtis, Thank you for taking the time to share your experience with us online. I am happy to hear our staff was professional and friendly, and that you like our digital vehicle inspection with photos. We pride ourselves on trust and transparency, and we feel the photo inspection helps tremendously, so you, the customer, can see exactly what we see. We look forward to helping you out with any of your future BMW needs. Sincerely, Johanna Reichert
Hi Curtis, Thank you for taking the time to share your experience with us online. I am happy to hear our staff was professional and friendly, and that you like our digital vehicle inspection with photos. We pride ourselves on trust and transparency, and we feel the photo inspection helps tremendously, so you, the customer, can see exactly what we see. We look forward to helping you out with any of your future BMW needs. Sincerely, Johanna Reichert
Verified BMW only shop. So Glad I found a home for both my BMWs and future cars. Tim and Team are very professional and knowledgeable about the cars. From my experience w other shops and especially the dealer, Bimmer PhD has vast experience and very attentive customer service to handle and troubleshoot these complex Cars. Skip the dealer, and trust in Tim.
Very Grateful and peace of mind to continue to buy second BMWs in the future.
Hi Hambik, Thank you for sharing your experience with us online. We are very happy to hear we were able to take such great care of you and your BMW. Tim loves to give our customers exceptional service and peace of mind knowing that we treat your BMW as if it is our own, with great care. We look forward to giving you great BMW service in the future with all your BMWs. Sincerely, Johanna Reichert
Hi Hambik, Thank you for sharing your experience with us online. We are very happy to hear we were able to take such great care of you and your BMW. Tim loves to give our customers exceptional service and peace of mind knowing that we treat your BMW as if it is our own, with great care. We look forward to giving you great BMW service in the future with all your BMWs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. After 2 unsuccessful attempts by another BMW repair shop to solve the hesitations and misfiring in my 2011 528, Kevin and his team was able to diagnose and recommended the works required to completely put the car back into the proper working conditions. Very happy with the results and Kevin is very patient and knowledge person to work with. I would highly recommend their services and would go back again.
Hi Paul, Thank you very much for recommending us. I am happy to hear Kevin and our team were able to get to the bottom of the problem on your 2011 BMW 528i, and to make it feel like it's original self. As enthusiasts of BMW, we appreciate the feel and ride when your BMW drives and handles properly. There is nothing like it. I am glad we were able to do this for you. We look forward to working with you in the future and helping you keep your BMW in it's best performance. Sincerely, Johanna Reichert
Hi Paul, Thank you very much for recommending us. I am happy to hear Kevin and our team were able to get to the bottom of the problem on your 2011 BMW 528i, and to make it feel like it's original self. As enthusiasts of BMW, we appreciate the feel and ride when your BMW drives and handles properly. There is nothing like it. I am glad we were able to do this for you. We look forward to working with you in the future and helping you keep your BMW in it's best performance. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Car primarily in for a drivetrain malfunctioning problem and oil change.
A very thorough/capable shop crew. Especially owner Tim, former BMW dealer lead technician, highly knowledgeable, personable and knows his profession well. Leadership qualities quite apparent.
Front of the shop team is very communicative/informative, way more so than your typical dealership service. Service advisor Kevin, exceptional. Thanks also Johanna, stepping in seemlessly while Kevin was temporarily away.
Main issue ended up being two engine coils malfunctioning, secondary issue a faulty oxygen sensor.
The online comprehensive diagnostics report was very informative. Great for a 50,000 mile service overview and cool to be able to review beforehand.
Several other services performed as well. Car runs great again.
SOLID choice for BMW services.
Hi Derek, Thank you for sharing your experience with us. Our entire team, from the owner, Tim, to your service advisor, Kevin, to your tech, James, we are proud you feel we gave you exceptional service and workmanship. We pride ourselves on our digital online comprehensive diagnostic report to build trust and transparency with each of our customers, and we are happy to hear you found it to be valuable as well. We look forward to helping you in the future to keep your beautiful 650i in it's best shape. Sincerely, Johanna Reichert
Hi Derek, Thank you for sharing your experience with us. Our entire team, from the owner, Tim, to your service advisor, Kevin, to your tech, James, we are proud you feel we gave you exceptional service and workmanship. We pride ourselves on our digital online comprehensive diagnostic report to build trust and transparency with each of our customers, and we are happy to hear you found it to be valuable as well. We look forward to helping you in the future to keep your beautiful 650i in it's best shape. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Great service and great work, love em
Hi lol omg, Thank you for taking the time to leave a review on your experience with us. I am glad to hear our staff gave you great service and did great work on your vehicle. We look forward to working with you in the future and to continue to earn the love. Sincerely, Johanna Reichert
Hi lol omg, Thank you for taking the time to leave a review on your experience with us. I am glad to hear our staff gave you great service and did great work on your vehicle. We look forward to working with you in the future and to continue to earn the love. Sincerely, Johanna Reichert
Verified Very courteous and understood my issue. Much different than a dealer I went to. Glad I brought my BMW here.
Hi Jim, Thank you for sharing how your experience went with us. I am happy to hear we were able to help you resolve your issue and you were happy with it, even more so than your experience with the dealership. Our goal is always to give our customers the best experience with us while they deal with their BMW repairs. We look forward to continue to help you with your BMW in the future. Sincerely, Johanna Reichert
Hi Jim, Thank you for sharing how your experience went with us. I am happy to hear we were able to help you resolve your issue and you were happy with it, even more so than your experience with the dealership. Our goal is always to give our customers the best experience with us while they deal with their BMW repairs. We look forward to continue to help you with your BMW in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Bimmer PhD has once again provided great service. I brought the car in after a strange series of symptoms, and they did a through diagnosis, identified the issue quickly and got the car back to running well.
Hi Joe, We appreciate you sharing your experience with us. I am glad we were able to help you out with your beautiful E46 M3, and it is always a pleasure to work with you. We are always here for your BMW needs. Sincerely, Johanna Reichert
Hi Joe, We appreciate you sharing your experience with us. I am glad we were able to help you out with your beautiful E46 M3, and it is always a pleasure to work with you. We are always here for your BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Super informative and precise.
They keep my car in tiptop condition and advise me on the best way to do so.
I trust these guys and gals with the life of my vehicle.
Hi Erik, Thank you for sharing your experience with us. It is always our goal to give our customers all the information they need to make the best choice for their lives and vehicles. I am happy we are able to do this for you. It is a pleasure to work with you and your family. Sincerely, Johanna Reichert
Hi Erik, Thank you for sharing your experience with us. It is always our goal to give our customers all the information they need to make the best choice for their lives and vehicles. I am happy we are able to do this for you. It is a pleasure to work with you and your family. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Brought my BMW 428i in for brakes, rotors, and an oil change. Everything was done well and my car is cruising around better than ever. The customer service that Tim and Kevin provided was unmatched, even by the actual dealership. Tim taught me to navigate through the menu of my car so that I can check up on my own stats when needed. All in all, well worth the visit; very happy.
Hi Jewel, Thank you for your kind words. I am very happy to hear Tim and Kevin were able to help you out with your 428i and Tim was even able to give you some tips on how to navigate through your vehicle options. We look forward to working with you in the future and to give you the same great service you experienced with us on your last visit. Sincerely, Johanna Reichert
Hi Jewel, Thank you for your kind words. I am very happy to hear Tim and Kevin were able to help you out with your 428i and Tim was even able to give you some tips on how to navigate through your vehicle options. We look forward to working with you in the future and to give you the same great service you experienced with us on your last visit. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. 
+1
Hi Frances, Thank you for taking the time to write a review for us. I am happy to hear our service advisor, Kevin, took great care of you and your X1 while it was here. It is always our goal to ensure you know everything that is going on throughout the whole repair so you can make the best decision for your vehicle. We look forward to helping you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Helped with my bmw 430i. would definitely recommend these guys there great at what they do
Hi Jacob, Thank you for letting us know how we did. I am very happy to hear we were able to help you out with your 430i. Thank you for your kind words and the recommendation. Sincerely, Johanna Reichert
Hi Jacob, Thank you for letting us know how we did. I am very happy to hear we were able to help you out with your 430i. Thank you for your kind words and the recommendation. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Top Notch! Professional team. Repaired my coolant leak, flushed the cooling system, installed Apple Car Play, and a few other items. All work was performed to my satisfaction and they kept me informed of the process while it was in for service. They also provided me with a loaner vehicle. I would highly recommend them for BMW service.
Hi David, Thank you for sharing your experience with us. I am happy to hear we were able to help you out with your beautiful BMW and that our loaner vehicle was convenient and helpful. Sincerely, Johanna Reichert
Hi David, Thank you for sharing your experience with us. I am happy to hear we were able to help you out with your beautiful BMW and that our loaner vehicle was convenient and helpful. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. BIMMER PHD went above and beyond to get me back on the road in just a couple days. Diagnosis was quick and repairs were evening quicker especially for something as tedious as pressing out old bushings. Thanks a ton to the Bimmer PHD team !
Hi Kevin, Thank you very much for your review. I am happy to hear we were able to take care of you and your BMW in a timely manner. We try our best to take care of our customers with as little down time for them as possible. We are always here for you and any of your BMW needs. Sincerely, Johanna Reichert
Hi Kevin, Thank you very much for your review. I am happy to hear we were able to take care of you and your BMW in a timely manner. We try our best to take care of our customers with as little down time for them as possible. We are always here for you and any of your BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Incredibly helpful, friendly, & thorough shop. Couldn’t recommend this place higher, they know everything BMW.
Hi Nick, Thank you for recommending us. I am happy to see our staff and their good work left a positive impact with you. We are always here for you and look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Nick, Thank you for recommending us. I am happy to see our staff and their good work left a positive impact with you. We are always here for you and look forward to working with you in the future. Sincerely, Johanna Reichert
Verified Excellent service. They solved an electrical problem that others were unable to locate. Kevin at the Pasadena location was immediately responsive to questions with infinite knowledge. I found my new repair shop.
Hi Shay, I am very happy to hear Kevin took great care of you and your BMW with your electrical lighting issue. Thank you for sharing your experience with us. We look forward to helping you in the future with your BMW needs. Sincerely, Johanna Reichert
Hi Shay, I am very happy to hear Kevin took great care of you and your BMW with your electrical lighting issue. Thank you for sharing your experience with us. We look forward to helping you in the future with your BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Great team working here. My records are always up to date with a list of what to keep an eye on. They even went out of their way to replaced a damage tire I had.
Hi Michael, Thank you for taking the time to share your experience with us. It is always a pleasure to work with you and your 2006 BMW 330i. It is a beautiful BMW and you take great care of it. It is always rewarding when our customers love their BMW as much as we do. We look forward to continuing to work with you in the future and keeping your 330i in the best shape. Sincerely, Johanna Reichert
Hi Michael, Thank you for taking the time to share your experience with us. It is always a pleasure to work with you and your 2006 BMW 330i. It is a beautiful BMW and you take great care of it. It is always rewarding when our customers love their BMW as much as we do. We look forward to continuing to work with you in the future and keeping your 330i in the best shape. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I bought a 1998 M3 that came with a large service history. One receipt was from Bimmer PhD and included a significant repair on the clutch and hydraulic system (in late 2020). Recently, the clutch slave cylinder failed, and I called them to ask if they had any thoughts or concerns about the car and/or parts and they listened to me and helped discuss the potential issue over the phone. I'm not even a customer (I'm in Chicagoland) and they had the patience to talk with me and walk me through what they thought could be contributing to the pedal feel (which is still soft at the moment). I just thought it was great to speak with a shop that was polite and patient, even though I'm 2,000 miles away and the work was done 2.5 years ago. Would certainly come here for service if I was local.
Hi Eric, I am sorry to hear you are having issues with your E36 M3. I'm happy to hear Kevin was able to help you over the phone discussing what is going on with the vehicle. I wish we were closer to be able to help you out more. Thank you for taking the time to leave a review and share your positive experience with us. Sincerely, Johanna Reichert
Hi Eric, I am sorry to hear you are having issues with your E36 M3. I'm happy to hear Kevin was able to help you over the phone discussing what is going on with the vehicle. I wish we were closer to be able to help you out more. Thank you for taking the time to leave a review and share your positive experience with us. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. These guys are great. Lots of communication and choice.
Thank you Aliya, We appreciate you taking the time to share your experience with us. We enjoy working with you and look forward to continuing to help you with your BMW needs. Sincerely, Johanna Reichert
Thank you Aliya, We appreciate you taking the time to share your experience with us. We enjoy working with you and look forward to continuing to help you with your BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Brought in my e39 and was very well taken care of. everything was explained very thoroughly, will definitely be coming back to get more work done 👍🏾
Hi Alies, I am glad you felt taken care of at our shop. It is our goal to ensure that our customers have all the information they need to make the best decisions for their car repairs. I am happy we were able to do this with you. We look forward to working with you in the future on your E39. Sincerely, Johanna Reichert
Hi Alies, I am glad you felt taken care of at our shop. It is our goal to ensure that our customers have all the information they need to make the best decisions for their car repairs. I am happy we were able to do this with you. We look forward to working with you in the future on your E39. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim is very friendly and engaging and provides great customer service with a positive attitude. I really enjoyed talking with him over the phone when I first contacted the shop and felt comfortable leaving my car in the hands of the mechanics. Although I found out I had a lot of issues to fix on my car, Kevin guided me through which issues to focus on now to be able to continue using my car until I can bring it back to continue repairs. I also loved that they offer complementary loaned vehicles!!
Hi Byron, I am happy to hear Tim and Kevin gave you great service and put your mind at ease. Auto repair isn't usually very fun to deal with, and we try to make is as painless as possible. I am happy to hear Kevin was able to help you break down repairs in stages, to work with your needs. Thank you for your trust and business. We look forward to working again with you in the future. Sincerely, Johanna Reichert
Hi Byron, I am happy to hear Tim and Kevin gave you great service and put your mind at ease. Auto repair isn't usually very fun to deal with, and we try to make is as painless as possible. I am happy to hear Kevin was able to help you break down repairs in stages, to work with your needs. Thank you for your trust and business. We look forward to working again with you in the future. Sincerely, Johanna Reichert
Verified 
+0
Hi Erick, Thank you very much for taking the time to share your experience with us. Kevin is amazing, and I am very happy to hear he gave you great service on your BMW. Our goal is always to keep you informed and give you all the information you need to make the best decision for you and your BMW. I'm happy to hear Kevin and our tech did this for you. We appreciate the recommendation and are here to help you with any of your future BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Always had exceptional service at Bimmer PHD! They are extremely transparent with their inspection reports and the proposed services. I found their online inspection report platform to be super helpful.. always included detailed pictures and descriptions to help me understand what I was looking at. Staff is super friendly and patient. Highly recommend if you are a BMW owner and want to have your car in very good hands! This level of service is 100% worth the price.
Hi Yvonne, Thank you for sharing your experience with us. I am very happy to hear you found our inspection report with photos and explanations to be helpful to you. That is our goal with the inspection, to build trust and transparency, so you can make the best decision for your needs. Thank you for recommending our services. If you purchase another BMW in the future, we are here to help. Sincerely, Johanna Reichert
Hi Yvonne, Thank you for sharing your experience with us. I am very happy to hear you found our inspection report with photos and explanations to be helpful to you. That is our goal with the inspection, to build trust and transparency, so you can make the best decision for your needs. Thank you for recommending our services. If you purchase another BMW in the future, we are here to help. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim is extremely knowledgeable, honest, and fair priced. He clearly knows BMW’s in and out and did a thorough inspection of our vehicle so we could make an informed decision of whether we should repair it and keep it or trade it in. Either way, we will definitely return when we decide.... either with Old Betsy or the new car.
Hi BA, I appreciate you taking the time to share your experience with us. I am happy to hear Tim and the team were able to help you with your BMW, so you can make the best decision for you and your family. We look forward to helping you out in the future, either with Old Betsy, or any new Young Betsy that you might purchase in the future. Sincerely, Johanna Reichert
Hi BA, I appreciate you taking the time to share your experience with us. I am happy to hear Tim and the team were able to help you with your BMW, so you can make the best decision for you and your family. We look forward to helping you out in the future, either with Old Betsy, or any new Young Betsy that you might purchase in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Honest and trustworthy. Kevin always suggests what you need and let's you also know what isn't needed at this time. The best place period to take your BMW to get serviced
Hi Chef Ronnie, Thank you for taking the time to share your experience with us. Our goal is to make working with us as transparent as possible, so our customers know exactly what their vehicles need and when they need it. We feel this helps with trust and transparency, and it sounds like Kevin has been ensuring this is how you and all our customers feel. We look forward to working with you in the future, and hope we can stop by your restaurant soon to try the wings! Sincerely, Johanna Reichert
Hi Chef Ronnie, Thank you for taking the time to share your experience with us. Our goal is to make working with us as transparent as possible, so our customers know exactly what their vehicles need and when they need it. We feel this helps with trust and transparency, and it sounds like Kevin has been ensuring this is how you and all our customers feel. We look forward to working with you in the future, and hope we can stop by your restaurant soon to try the wings! Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Only place I'll trust to take my BMW to
Hi Tracy, Thank you for leaving a review for us. We try our best to build trust with our customers, so they know their BMW is in good hands. I am happy to hear we were able to do this with you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Tracy, Thank you for leaving a review for us. We try our best to build trust with our customers, so they know their BMW is in good hands. I am happy to hear we were able to do this with you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. These guys are amazing!! I was traveling to Pasadena this last week and started to have drivetrain issues with my car. They squeezed me in on a Friday afternoon going into a long holiday weekend so I could get back to AZ Saturday! I can't thank them enough! They treat their clients like family which is becoming more difficult to find, especially in a large city!
Hi V, I am happy to hear our staff were able to help you out! We try our hardest to help out our customers, especially when it's an emergency. It's great you were able to get back to AZ on Saturday, safe and sound. We are always here for you and your BMW if you need us on any further trips to CA. Safe travels! Sincerely, Johanna Reichert
Hi V, I am happy to hear our staff were able to help you out! We try our hardest to help out our customers, especially when it's an emergency. It's great you were able to get back to AZ on Saturday, safe and sound. We are always here for you and your BMW if you need us on any further trips to CA. Safe travels! Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. True Professionals!!!
These guys are not afraid of a challenge. They did a fantastic job replacing the motor mounts on my BMW i3. Their staff are true professional and they're super nice too.
Definitely a 5 star shop! :)
Hi Jose, Thank you so much for your kind words. We are so happy we were able to take such good care of you and your BMW i3. It is a pleasure working with you and we are always here to help you with your future BMW needs. Sincerely, Johanna Reichert
Hi Jose, Thank you so much for your kind words. We are so happy we were able to take such good care of you and your BMW i3. It is a pleasure working with you and we are always here to help you with your future BMW needs. Sincerely, Johanna Reichert
Verified I cannot say enough about these guys. They are super knowledgeable, friendly, and take the time to explain their service to you. As a current attorney and former engineer, I was absolutely blown away by the knowledge these guys have about their craft.
They also pay particular mind to keeping you updated throughout the repair process. They send pictures, texts, and explanations about what they are doing and why. Auto repair is normally pretty opaque. These guys make it completely transparent.
This is the place to service your BMW. Full stop.
Hi Josh, Thank you for your great review! We love teaching and explaining what the vehicle needs to our customers, so they feel exactly how you felt. Our goal is a transparent and trusting relationship. I am happy to see we were able to build this with you. We look forward to helping you out and working with you in the future. Sincerely, Johanna Reichert
Hi Josh, Thank you for your great review! We love teaching and explaining what the vehicle needs to our customers, so they feel exactly how you felt. Our goal is a transparent and trusting relationship. I am happy to see we were able to build this with you. We look forward to helping you out and working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. This place is one of the best around.(As long as you can afford it) With they're extreme attention to detail and comprehensive write ups including photos about repairs needed and why, I'd recommend this shop to any BMW enthusiast that has the cash to spend.
Hi Kenny, Thank you for your honest and real review. We do our best to offer an above average experience for our customers with their BMWs and we pride ourselves on our thorough inspections with photos and our quality repairs. In our findings, good work is not cheap, and cheap work is not good. We try to provide excellent value and service, so our customers, like you, appreciate our work. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Kenny, Thank you for your honest and real review. We do our best to offer an above average experience for our customers with their BMWs and we pride ourselves on our thorough inspections with photos and our quality repairs. In our findings, good work is not cheap, and cheap work is not good. We try to provide excellent value and service, so our customers, like you, appreciate our work. We look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. The team was super friendly and I got my car back quickly and running better than ever before! Thanks so much guys!
Hi Thayer, Thank you for taking the time to leave a review. I am happy to hear our team was able to get your repairs done in a timely manner and get your 428i back into your hands quickly. It is a pleasure working with you and we look forward to helping you with any of your BMW needs in the future. Sincerely, Johanna Reichert
Hi Thayer, Thank you for taking the time to leave a review. I am happy to hear our team was able to get your repairs done in a timely manner and get your 428i back into your hands quickly. It is a pleasure working with you and we look forward to helping you with any of your BMW needs in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I've been taking my 2013 MINI Roadster John Cooper Works to Bimmer PhD for maintenance and repairs for a few years. Their service is consistently excellent. Kevin, the service advisor, gives thorough explanations of the work to be done, the diagnostic process they'rel following when needed, and a heads up on maintenance that should be done soon. I never feel that they push unnecessary services like I sometimes feel at dealers. The pre-work inspection report is thorough and helpful. I moved from Pasadena to Ontario but still take my MINI to Bimmer PhD.
Hi Chris, Thank you for your trust and loyalty. We understand coming to us even when you live in Ontario is a drive, and we are honored that you like our service and quality of work enough to do that. I am happy to hear Kevin gave you a thorough explanation of what your MINI needed, so you could make the best choice for you. We look forward to continuing to work on your MINI in the future. Sincerely, Johanna Reichert
Hi Chris, Thank you for your trust and loyalty. We understand coming to us even when you live in Ontario is a drive, and we are honored that you like our service and quality of work enough to do that. I am happy to hear Kevin gave you a thorough explanation of what your MINI needed, so you could make the best choice for you. We look forward to continuing to work on your MINI in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I trusted this shop with performing a Pre Purchase Inspection on an M6, as local BMW dealerships no longer do PPI's. I was very pleased with the service and attention to detail. Kevin was extremely helpful as he took the time to overview the comprehensive report with me. He explained the condition of the the car in depth and as a result I had a clear understanding of what I was to purchase. I'd recommend Bimmer PhD to anyone needing service on their BMW.
Dear Yasha, I want to commend you on getting a Pre Purchase Inspection on the M6. So many people buy a vehicle without having any idea what kind of shape it is really in, and they can often times come to regret it, which is a shame, because getting a new car should be a positive experience. I am happy to hear Kevin was helpful and gave you great service and went over our findings with you, to help you make the best choice for your needs. Sincerely, Johanna Reichert
Dear Yasha, I want to commend you on getting a Pre Purchase Inspection on the M6. So many people buy a vehicle without having any idea what kind of shape it is really in, and they can often times come to regret it, which is a shame, because getting a new car should be a positive experience. I am happy to hear Kevin was helpful and gave you great service and went over our findings with you, to help you make the best choice for your needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I have a 2008 BMW 328XI Touring. I have a regular ship but now that I own a BMW I wanted a specialist shop to look at my car. My HVAC has not been working and some other things. I took the car to my regular shop(still love them btw) and was told the whole Heater box needed to be removed, a charge of $2400. Now I do most of my own repairs if there's no urgency but here I really didn't want to pull out the dash. Dropped the car at Bimmer PH.D and they figured out it was just a connection that I had unplugged when installing an aftermarket head unit. Now all this is good BUT the big value here is the full car Preventative Maintenance Inspection that this shop does when you bring in your car for the first time. As stated I do much of my own work, and the pictures and organization of this report is sooo Helpful! I have a comprehensive list of upgrades I can work on as I earn the parts. Thanks so much guys!
Hi Joshua, Thank you for your kind words. We pride ourselves on our Preventative Maintenance Inspection and we are glad you felt it was really valuable and helpful to you. Our goal is to provide our customers with the information they need to make the best choices for themselves and their vehicles. We are happy to hear we were able to do this for you. Sincerely, Johanna Reichert
Hi Joshua, Thank you for your kind words. We pride ourselves on our Preventative Maintenance Inspection and we are glad you felt it was really valuable and helpful to you. Our goal is to provide our customers with the information they need to make the best choices for themselves and their vehicles. We are happy to hear we were able to do this for you. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I thought the service was excellent!
Hi Alex, We are so happy you feel our service was excellent. Thank you for taking the time to leave us a review. It was a pleasure working with you and we look forward to help you out in the future with your 328i. Sincerely, Johanna Reichert
Hi Alex, We are so happy you feel our service was excellent. Thank you for taking the time to leave us a review. It was a pleasure working with you and we look forward to help you out in the future with your 328i. Sincerely, Johanna Reichert
Verified 
+0
Hi Charles, Thank you for taking the time to share your experience with us. I am happy to see you found our digital inspection with photos to be helpful. It is our goal to give you all the information you need to make the best decision for you and your BMW. We will never replace a part on your car that doesn’t need to be replaced. That is another reason why we perform the digital inspection with photos. We fell it promotes honesty and transparency between us and our customers, something that many people find lacking in the automotive industry these days. It is a pleasure working with you and we look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. So glad I found Bimmer PhD! I bought a used BMW i3 online from Carvana, and needed to make sure it was in good shape. Their inspection was detailed, thorough and accurate.
The customer service is top notch, and as a female I didn’t feel like I was being talked down to, which unfortunately happens sometimes. I would recommend this shop to anyone who wants reliable BMW service.
Hi Cheryl, We are so happy you love your new i3! It is a pleasure working with you. We are glad our thorough inspection with photos helped you out and Kevin gave you great customer service. It is our goal to make sure anyone who comes to us for help with their BMW, whether male or female, is able to get as much information and understanding as they need to make the best choices for their BMW. I am happy to hear we were able to do this for you. Hope you enjoy your i3 to the fullest! Sincerely, Johanna Reichert
Hi Cheryl, We are so happy you love your new i3! It is a pleasure working with you. We are glad our thorough inspection with photos helped you out and Kevin gave you great customer service. It is our goal to make sure anyone who comes to us for help with their BMW, whether male or female, is able to get as much information and understanding as they need to make the best choices for their BMW. I am happy to hear we were able to do this for you. Hope you enjoy your i3 to the fullest! Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. There was engine oil leaking in my X1 and they handled efficiently and professionally. Very informative walkthrough and detailed reporting with pictures. Suggestions made were decent and pricing is reasonable. Like Tim and Kevin - both are knowledgeable and very friendly. Will use this place as my regular maintenance spot going forward.
Hi Steve, Thank you for taking the time to let us know how we did. We are ecstatic to hear Kevin and Tim did a great job in helping you out with your X1, and that you liked the digital photo inspection report we use to ensure you can see exactly what we find on your vehicle. We are honored to be your regular maintenance BMW shop, and we look forward to helping you out when you need us in the future. Sincerely, Johanna Reichert
Hi Steve, Thank you for taking the time to let us know how we did. We are ecstatic to hear Kevin and Tim did a great job in helping you out with your X1, and that you liked the digital photo inspection report we use to ensure you can see exactly what we find on your vehicle. We are honored to be your regular maintenance BMW shop, and we look forward to helping you out when you need us in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I was recommended to your shop by one of my customers and he was not wrong
Just an amazing job all the way excellent service and very professional staff
Hi Felipe, I am so happy to hear we were recommended by one of your customers, and that both of you thought we did a great job. We try our best to ensure we take the best care of each of our customers and their BMWs, because we are passionate about these vehicles and your experience with us. Thank you for letting us know our staff did an amazing job. We are very proud of them. We look forward to working with you and your BMW 335 in the future. Sincerely, Johanna Reichert
Hi Felipe, I am so happy to hear we were recommended by one of your customers, and that both of you thought we did a great job. We try our best to ensure we take the best care of each of our customers and their BMWs, because we are passionate about these vehicles and your experience with us. Thank you for letting us know our staff did an amazing job. We are very proud of them. We look forward to working with you and your BMW 335 in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Great Service and very detail with their work. They know their stuffs. Kevin does a great job in explaining the work that needs to be done to keep my vehicle in good shape.
Hi Joseph, We appreciate your review. I am happy to hear Kevin took great care of you and your 328i and explained everything to you so you could make the best choice for your BMW. Enjoy your BMW, and we are always here to help you with your future BMW needs. Sincerely, Johanna Reichert
Hi Joseph, We appreciate your review. I am happy to hear Kevin took great care of you and your 328i and explained everything to you so you could make the best choice for your BMW. Enjoy your BMW, and we are always here to help you with your future BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I bought a 2005 BMW in Pasadena with the plan to drive it 2000 miles home. The previous owner serviced it at Bimmer PhD. Based on a recent service-inspection report (Bimmer PhD's inspections are quite thorough and documented with a digital report) I decided to have the engine mounts replaced. Based on my travel schedule, they got me in for service with only a day's notice! When I picked up the car I asked if they might give me quick operational run through. Tim, the shop's owner, spent at least a half hour with me going over the car's features and operation and offering tips, tricks, and wisdom. Fantastic customer service! If I lived in the area, Bimmer PhD would be my service shop, no question. Shout-out to Service Consultant Kevin who walked me through past inspection reports and got me in on short notice before I hit the road.
Hi Zack, Thank you for the glowing review and sharing your experience with Kevin and Tim. I am glad to hear you are loving the vehicle and that we could help you out with the engine mounts before you took it home. Our goal is to make sure your BMW is in the best shape it can be in, because we are BMW enthusiasts. It is always nice to meet other enthusiasts who share our same goal. We hope you enjoy the BMW for many years. Sincerely, Johanna Reichert
Hi Zack, Thank you for the glowing review and sharing your experience with Kevin and Tim. I am glad to hear you are loving the vehicle and that we could help you out with the engine mounts before you took it home. Our goal is to make sure your BMW is in the best shape it can be in, because we are BMW enthusiasts. It is always nice to meet other enthusiasts who share our same goal. We hope you enjoy the BMW for many years. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Truly comprehensive approach to auto maintenance including a mandatory bumper-to-bumper detailed and documents (with photos) for each vehicle new to Bimmer PhD Motorsports. Upfront and transparent.
Hi Jim, I love to hear you appreciated our digital vehicle evaluation. We feel they are invaluable, because they give every customer a complete picture of the health of their vehicle. Thank you very much for taking the time to let us know how we did. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Jim, I love to hear you appreciated our digital vehicle evaluation. We feel they are invaluable, because they give every customer a complete picture of the health of their vehicle. Thank you very much for taking the time to let us know how we did. We look forward to working with you in the future. Sincerely, Johanna Reichert
Verified Among the best service I've received in decades of dealing with car issues. Did a PPI before purchase and so thankful I did. Kevin provided all information in plain language that even a noob like me could understand and gave me straight advice. Forget the dealership, this is the place for expert work and personalized service. Remember to always get a car checked before buying it and do it at Bimmer PhD.
Hi Mo, Thank you for the glowing review. We commend you for getting a Pre Purchase Inspection on any vehicle before purchasing it. It is the best way to start your ownership of any new vehicle, so you know exactly what you are getting into. I am very happy to hear Kevin did such a great job explaining the PPI and our findings to you. We appreciate your trust and business. Sincerely, Johanna Reichert
Hi Mo, Thank you for the glowing review. We commend you for getting a Pre Purchase Inspection on any vehicle before purchasing it. It is the best way to start your ownership of any new vehicle, so you know exactly what you are getting into. I am very happy to hear Kevin did such a great job explaining the PPI and our findings to you. We appreciate your trust and business. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. The level of detail and care provided by Bimmer PhD was exceptional! Kevin and Tim went out of their way to communicate at every step of the repair. They are not the cheapest service, but you get what you pay for at Bimmer PhD.
Hi Marissa, Thank you for taking the time to leave us a review on your experience with us. I am glad to hear Kevin and Tim were able to help you out with your BMW. We try our best to communicate properly with our customers, so you have all the information you need to make the best decision for your BMW. We look forward to helping you out with your future BMW needs. Sincerely, Johanna Reichert
Hi Marissa, Thank you for taking the time to leave us a review on your experience with us. I am glad to hear Kevin and Tim were able to help you out with your BMW. We try our best to communicate properly with our customers, so you have all the information you need to make the best decision for your BMW. We look forward to helping you out with your future BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. They were really great! Provided very thorough analysis of my car and gave options of what needed to be addressed. Super professional and honest team!
Hi Pixie, Thank you for taking the time to leave us a review. We are very happy we were able to help you out with your BMW and get you the options you needed to make the best choice on your vehicle. We are here for you when you need us. Sincerely, Johanna Reichert
Hi Pixie, Thank you for taking the time to leave us a review. We are very happy we were able to help you out with your BMW and get you the options you needed to make the best choice on your vehicle. We are here for you when you need us. Sincerely, Johanna Reichert
Verified Bimmer PhD to the rescue. I've had trouble with my 2015 740Ld and my high pressure fuel pump. Bimmer PhD was the perfect liaison between the dealership and me. They made sure the dealer knew it what was the issue and they brought back my ride in perfect condition. I've taken all my Bimmers here in the past and I would def recommend their service to all. Much props to Jake for always getting me clear communication on status during this crazy process. Thank you again!!!
Hi Dennis, Thank you for letting us know how we did. We are very happy that you are pleased with the outcome of your 740LD. It is always nice when work is covered by the BMW dealership, and we were happy to help you out with your repairs and getting BMW to get them done. Sincerely, Johanna Reichert
Hi Dennis, Thank you for letting us know how we did. We are very happy that you are pleased with the outcome of your 740LD. It is always nice when work is covered by the BMW dealership, and we were happy to help you out with your repairs and getting BMW to get them done. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Very helpful and friendly staff, also have a great knowledge on common issues with BMW’s and what to look for and making sure to stay on top of preventative measures. Planning to use them more in the future. They have nothing to hide and make it clear they are an advocate for you and the vehicle’s care.
Hi Erik, Thank you for taking the time to give us feedback. It was a pleasure working with you and we are very happy our zeal for taking care of our customers and their BMW was evident to you. We look forward to helping you out in the future. Sincerely, Johanna Reichert
Hi Erik, Thank you for taking the time to give us feedback. It was a pleasure working with you and we are very happy our zeal for taking care of our customers and their BMW was evident to you. We look forward to helping you out in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. This was my first time and I got an amazing assessment of my whole BMW, every drip, worn item, fluid inspected with photos to document! It was like seeing a concierge doctor.
Hi Tom, Thank you very much for letting us know how we did and leaving us a review. We try our best to give very customer a clear idea of the condition of their vehicle, so they can make the best decision for their needs. We are so glad our photo documentation was useful to you. We look forward to working with you and keeping your beautiful M5 in top condition. Sincerely, Johanna Reichert
Hi Tom, Thank you very much for letting us know how we did and leaving us a review. We try our best to give very customer a clear idea of the condition of their vehicle, so they can make the best decision for their needs. We are so glad our photo documentation was useful to you. We look forward to working with you and keeping your beautiful M5 in top condition. Sincerely, Johanna Reichert
Verified Very detailed, thorough & transparent in their diagnostic analysis. I've serviced my 335i BMW with them twice and will continue to do so. Highly trusted & recommended !
Hi Albert, Thank you very much for your review. We are happy to hear we have been doing a great job on your 335i and that you like the transparency we offer with our photo documentation when we perform diagnosis or inspections. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Albert, Thank you very much for your review. We are happy to hear we have been doing a great job on your 335i and that you like the transparency we offer with our photo documentation when we perform diagnosis or inspections. We look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I've used Bimmer PhD ever since I purchased my 650i. The evaluation of my car is always thorough. The repairs are always done properly and on time. The price is worth it to me knowing that the repairs and servicing is done right and with an eye towards prolonging my enjoyment of my car.
Hi Bob, Thank you for taking the time to leave us a review. It is a pleasure to work with you and your beautiful 650i (my personal favorite BMW). Thank you for your trust and business. Sincerely, Johanna Reichert
Hi Bob, Thank you for taking the time to leave us a review. It is a pleasure to work with you and your beautiful 650i (my personal favorite BMW). Thank you for your trust and business. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I highly recommend Bummer PhD, these guys are much better than the BMW dealers. They really know what they're doing and are straightforward. The staff is friendly and competent. The prices are fair. The waiting is room is very clean and offers coffee. The owner is a man of integrity. This is a place you can
trust. 👍
Hi Deadra, Thank you for the great review. We try our best to help out our customers so they can make the best choice for their BMW and their wallet. We appreciate your trust and business. Sincerely, Johanna Reichert
Hi Deadra, Thank you for the great review. We try our best to help out our customers so they can make the best choice for their BMW and their wallet. We appreciate your trust and business. Sincerely, Johanna Reichert
Verified My 2015 BMW X5 diesel A/C wasn't cooling nearly as well as it should, especially on the driver's side. I've only taken my car to the dealer but felt it might be time to find a local BMW specialist. after doing some research i decided to give Bimmer Phd a try. I am so pleased with their customer service, car service and efficiency, I will be using them from now on. And now I am very cool as I drive around in my beloved X5!
Hi Lori, Thank you for your kind words. We are so pleased we were able to help you out with your AC issue and get you back up on the road with cold air conditioning, especially in the current Los Angeles heat! Thank you for considering us for your future BMW needs. We look forward to working with you and your BMW. Sincerely, Johanna Reichert
Hi Lori, Thank you for your kind words. We are so pleased we were able to help you out with your AC issue and get you back up on the road with cold air conditioning, especially in the current Los Angeles heat! Thank you for considering us for your future BMW needs. We look forward to working with you and your BMW. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Very informative of what your vehicle needs especially BMW very detailed oriented photos Etc were sent to my phone so I could see what was on . Good experience
Hi Roger, Thank you very much for letting us know how we did. We strive to give our customers a personalized, detailed report with photos so they have all the information they need to make the best decision for their BMW and their budget. We are happy we were able to do this for you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Roger, Thank you very much for letting us know how we did. We strive to give our customers a personalized, detailed report with photos so they have all the information they need to make the best decision for their BMW and their budget. We are happy we were able to do this for you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. So far, so good...my first visit and based on the professionalism and quality of work, I will definitely come back for my next service.
Hi Noah, Thank you for letting us know how we did. I am very glad you like our service so far with your first visit to us. We look forward to working with you in the future and we will strive to continue to give you great service. Sincerely, Johanna Reichert
Hi Noah, Thank you for letting us know how we did. I am very glad you like our service so far with your first visit to us. We look forward to working with you in the future and we will strive to continue to give you great service. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Great honest service! I wouldn't take my BMW anywhere else.
Hey there Patrick! Thank you for leaving such kind words about our professional service. The team at Bimmer PhD Motorsports thanks you!
Hey there Patrick! Thank you for leaving such kind words about our professional service. The team at Bimmer PhD Motorsports thanks you!
Trustindex verifies that the original source of the review is Google. Great service
Hey Derek! Thank you for taking the time to post a 5-star review and some kind words about our services! The team at Bimmer PhD thanks you!
Hey Derek! Thank you for taking the time to post a 5-star review and some kind words about our services! The team at Bimmer PhD thanks you!
Trustindex verifies that the original source of the review is Google. Nothing short of excellent when doing business with these guys. I’m a lifelong customer.
Thank you for your review Anthony. It is a pleasure to work with you. It is great to hear you are happy with our service. We look forward to working with you in the future and helping you out with your BMW needs. Sincerely, Johanna Reichert
Thank you for your review Anthony. It is a pleasure to work with you. It is great to hear you are happy with our service. We look forward to working with you in the future and helping you out with your BMW needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. One of the best experiences I have had with a mechanic. Their diagnosis and communication is very good. They laid out multiple options for me and we agreed on the best course of action for my vehicle. Given options and seeing the big picture really helped me make an informed decision. In the end they agreed and we moved forward. They are so good they even helped push my car across Walnut Street! I appreciate the effort of Tim and the whole team.
Hi Jason, Thank you for taking the time to leave a review on your experience with us. We are happy to hear we were able to help you to make the correct decision for your needs and it was a pleasure working with you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Jason, Thank you for taking the time to leave a review on your experience with us. We are happy to hear we were able to help you to make the correct decision for your needs and it was a pleasure working with you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I trust this team to care for my car (2013 328i). They know what they’re doing and give expert advice, support and service.
Hi Ken, It is a pleasure to work with you and your 328i. We appreciate your leaving us a review on your experience with us. Thank you. Sincerely, Johanna Reichert
Hi Ken, It is a pleasure to work with you and your 328i. We appreciate your leaving us a review on your experience with us. Thank you. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Kevin was great and the communication was 5 star. The entire staff was great. They do a very thorough job and send you pics of everything. I have an E90 (2009 4door V6 328i) with an M-Sport Package 6 speed manual trans. I got an oil change as well as had some radiator hoses changed and the gasket for the oil filter housing changed as well. They cleaned the engine and engine bay and washed my car. It still has some work to be done but they did an amazing job. Definitely one of the best mechanics if ever been too. I had the inspection done for about $220. Totally worth it. I now have a list online the I can print out of things that need to be fixed on my car with pictures! Amazing. definitely a mechanic that is up to date with apps and tech. I'll be honest, the prices are similar to the dealer but way better service in my opinion.
Hello Israel! Wow thank you so much for this stellar review! We will pass on your kind words to Kevin and the rest of our staff that helped service your vehicles. We love that you now have the photos and digital comments about your vehicles (isn't that so helpful?). Thank you for coming and visiting us here at Bimmer PhD Motorsport and our entire team cannot wait to see you again in the future. Take care!
Hello Israel! Wow thank you so much for this stellar review! We will pass on your kind words to Kevin and the rest of our staff that helped service your vehicles. We love that you now have the photos and digital comments about your vehicles (isn't that so helpful?). Thank you for coming and visiting us here at Bimmer PhD Motorsport and our entire team cannot wait to see you again in the future. Take care!
Trustindex verifies that the original source of the review is Google. This was possibly the best experience I ever had at an auto shop. Professional and friendly. Kevin was amazing up front and Tim taught me alot I didn't know on maintaining my vehicle to it's health. It's like paying a,reasonable price to have your car fixed then actually a class all about maintenance. They even went as far as to tell me part of my car was still under warranty and to get it to the dealer so I wouldn't have to pay. Honesty and integrity are are the most important traits you can have and these folks are second to none in that aspect. I will continue to always have my BMW serviced here. Thank you BMW PHD for everything. 5 star service guaranteed
Hello Ronnie! WOW, what a stellar review to find this morning. We highly value the time you took to write this reply, and we will be passing on the kind words to Kevin & Tim. We at Bimmer PhD Motorsports are thrilled that you are satisfied with our work, and we cant wait to see you in the near future. Take care!
Hello Ronnie! WOW, what a stellar review to find this morning. We highly value the time you took to write this reply, and we will be passing on the kind words to Kevin & Tim. We at Bimmer PhD Motorsports are thrilled that you are satisfied with our work, and we cant wait to see you in the near future. Take care!
Trustindex verifies that the original source of the review is Google. I've taken my 2009 328i to Bimmer PhD ever since it was out of warranty. They have kept it in tip top shape, and now 12 years later, it still runs like new. They do an excellent job of explaining the services to be performed and provide recommended future maintenance/repairs schedules. Do not hesitate to take your car here.
Hi Ken, Thank you so much for taking the time to leave us a review. It is a pleasure working with you, and we are very proud that we have been able to help you keep your 328i still driving like it's new. We look forward to working with you in the future and keeping that new feeling going. Sincerely, Johanna Reichert
Hi Ken, Thank you so much for taking the time to leave us a review. It is a pleasure working with you, and we are very proud that we have been able to help you keep your 328i still driving like it's new. We look forward to working with you in the future and keeping that new feeling going. Sincerely, Johanna Reichert
Verified Took my moms 528i in for a diagnosis and she needed some extra work done. This shop is Extremely thorough and knowledgeable so you don't feel as tho they are ripping you off and telling you need something that you don't. They lay out all the issues with the car and give you the option where to start you repairs. Tim and Jake where the two that helped through the whole process and I couldn't have asked for better people to help. There's a reason this shop is so highly rated. With 120,xxx on the dash my mom feels as though she's driving a new car. They're here for all Bimmer needs!
Hi Michael, Thank you so much for your review. It was a pleasure working with you and your mom on her 528i. We are glad we were able to help you both out and give you the information you needed so you can make the best choice for your vehicle. We look forward to working with you in the future, and we wish you a Happy Birthday this weekend! We hope you have a great birthday! Sincerely, Johanna Reichert
Hi Michael, Thank you so much for your review. It was a pleasure working with you and your mom on her 528i. We are glad we were able to help you both out and give you the information you needed so you can make the best choice for your vehicle. We look forward to working with you in the future, and we wish you a Happy Birthday this weekend! We hope you have a great birthday! Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Knowledgeable and professional service. Thank you very much
I am very pleased
Hi Dr., Thank you so much for your kind review. We are happy we could help out with your BMW needs and look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Dr., Thank you so much for your kind review. We are happy we could help out with your BMW needs and look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim and the team at Bimmer PhD are top-notch. Definitely recommend!
Hi Enrique, thanks for the fantastic review and 5-stars. We value you as our customer and appreciate your kind words. - Your Bimmer PhD Family
Hi Enrique, thanks for the fantastic review and 5-stars. We value you as our customer and appreciate your kind words. - Your Bimmer PhD Family
Trustindex verifies that the original source of the review is Google. Bimmer PHD is very thorough with their work and they document their findings very well. They provide photo documentation of issues they find with the car and keep meticulous records of previous findings as well as repairs done on the car from previous visits. They are not cheap but their honesty and effort to clearly communicate to me about what the car needs gives me great peace of mind that I have found the right shop to take care of my BMW.
What a fantastic review to find on our GMB, Peter! Thank you for sharing the value of our work with our GMB community. We take great pride in our depth of knowledge and the importance of sharing our findings with each client. We look forward to seeing you in for service again soon!
What a fantastic review to find on our GMB, Peter! Thank you for sharing the value of our work with our GMB community. We take great pride in our depth of knowledge and the importance of sharing our findings with each client. We look forward to seeing you in for service again soon!
Trustindex verifies that the original source of the review is Google. Pre-Purchase Inspection. I am in Northern California and wanted to buy a 2019 BMW 540i xDrive from a Southern California BMW dealer. Even though the car was still under warranty and I was buying it from a BMW dealer, I wanted an independent expert to inspect the car for me. The salesman, of course, thought I was nuts. I contacted Tim and asked if he did pre-purchase inspections, and they do. The dealer took the car to Bimmer Phd the next day. Tim had the work done in one day, sent me 149 pictures and a very thorough written report that showed five matters that had to be fixed by the dealer, two of which were not covered by warranty, all for a very reasonable fee. They found some obvious items that the dealer did not tell me about. A 1000% excellent experience. Even though I am in Northern California, I would recommend Bimmer Phd to anyone. Great job, and thank you. We love the car and I am much more confident about it with your inspection.
Thank you for sharing your BMW Pre-Purchase Inspection experience, Chuck! Our auto mechanics love diving deep into vehicles and educating our customers. We value you as our customer and know that peace of mind is of utmost importance. Have a great day!
Thank you for sharing your BMW Pre-Purchase Inspection experience, Chuck! Our auto mechanics love diving deep into vehicles and educating our customers. We value you as our customer and know that peace of mind is of utmost importance. Have a great day!
Trustindex verifies that the original source of the review is Google. Friendly great customer service
Hi Nita, Thank you very much for your feedback. It was a pleasure helping you out yesterday and I am very happy to hear we gave you great customer service. Sincerely, Johanna Reichert
Hi Nita, Thank you very much for your feedback. It was a pleasure helping you out yesterday and I am very happy to hear we gave you great customer service. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Kevin did a great explaining what triggered the engine warning light and what the options where to fix the problem. BMW ran a diagnostic system test to check out the entire vehicle. Pictures along with the report were promptly texted to me for my review. We also reviewed other upcoming maintenance repairs needed down the road.
Tim the owner is someone to get to know. He takes pride in the quality of his company’s work and is an active member of the local business community.
Hi Perry, We appreciate your review. I am happy to hear Kevin took great care of you and you found our photo documentation to be helpful. We strive to give our customers the information they need to help them make the best choices for their vehicle, and to know what is coming up in the future for their vehicle needs. Thank you very much for your trust and business. Sincerely, Johanna Reichert
Hi Perry, We appreciate your review. I am happy to hear Kevin took great care of you and you found our photo documentation to be helpful. We strive to give our customers the information they need to help them make the best choices for their vehicle, and to know what is coming up in the future for their vehicle needs. Thank you very much for your trust and business. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Bimmer PHD might be the last honest repair shop on earth.
I have taken my BMW to several BMW dealerships and over paid for years. I will only take my BMW to Bimmer PHD from now on. The staff is knowledgeable and transparent throughout the whole process. Tim (the owner) gives you a no BS approach to the condition of your car, and does his best to help you out.
Hi Daniel, It is a pleasure to work with you and your BMW. I am very happy to hear our service has made such an impression on you. It is our goal to make all our customers feel this way. Thank you for your trust and business and we look forward to continuing to work with you. Sincerely, Johanna Reichert
Hi Daniel, It is a pleasure to work with you and your BMW. I am very happy to hear our service has made such an impression on you. It is our goal to make all our customers feel this way. Thank you for your trust and business and we look forward to continuing to work with you. Sincerely, Johanna Reichert
Verified Went in for a backup camera installation and I must say that I'm completely satisfied. The new backup camera works perfectly.
Also, I had a check engine light that came on. Initially I was scheduled to take my car at the dealership but upon learning that Bimmer PhD is a full service shop I decided to stick with them. The problem was diagnosed fast, the parts came in fast, and the labor only took a day and a half!
Also I want to add the excellent customer service that I received! Thanks again for everything!
Hi Jeffrey, Thank you so much for your feedback. I am very happy to hear we were able to help out with your backup camera install and check engine light. We strive to take the best care of our customers and we look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Jeffrey, Thank you so much for your feedback. I am very happy to hear we were able to help out with your backup camera install and check engine light. We strive to take the best care of our customers and we look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Since I (my car really) was a new client, the staff did a very thorough analysis of seemingly every aspect of my 2006 BMW 330ci convertible. Upon picking up the car, Tim spent about thirty minutes reviewing the findings, and prioritizing any work that might need to be done in the future. I must admit, at first I was a bit overwhelmed having never received service quite of this caliber when having my car worked on, but really felt informed and at ease upon leaving. Tim impresses me as an honest and straightforward maven of BMW technology. This is the place where I will be having my car serviced from now on. (Sorry if this is a bit long-winded.)
Hi Jerome, Thank you for choosing Bimmer PhD to service your car. We are happy to have you as our customer and pride ourselves on our thorough inspections and communication. It is important to us that you are informed, cars are an important part of our lives. We value you as our customer and look forward to seeing you next time!
Hi Jerome, Thank you for choosing Bimmer PhD to service your car. We are happy to have you as our customer and pride ourselves on our thorough inspections and communication. It is important to us that you are informed, cars are an important part of our lives. We value you as our customer and look forward to seeing you next time!
Trustindex verifies that the original source of the review is Google. I found this company through a google search and was not disappointed with their services. Kevin and his team were extremely professional and courteous. I will definitely be going back.
Hi Nick, Thank you very much for your thoughts on our service. We are happy to hear Kevin and our team took great care of you and your BMW. We look forward to helping you in the future. Sincerely, Johanna Reichert
Hi Nick, Thank you very much for your thoughts on our service. We are happy to hear Kevin and our team took great care of you and your BMW. We look forward to helping you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. From start to finish I was very satisfied with my experience at Bimmer PhD. Tim the head mechanic and owner at bimmer PhD is awesome and truly an expert BMW mechanic, very patient and explains everything going on clearly. The team at Bimmer PhD are very courteous and professional. Transparency is key when taking your beloved bimmer to a shop and they definitely delivered.
I have an estoril blue BMW e36 M3 that I absolutely love. Naturally I was worried where I can find a trustworthy and experienced BMW and BMW e36 M3 mechanic. I found Bimmer PhD 5 min away from my home. Tim also has an e36 M3 and once I spoke to him I felt confident this was the right shop, and I was right. Replaced the clutch, flywheel, plus related parts and services at a fair honest price, with quality work...something critical when spending big money on a big job. All OEM and OES. My baby runs like new!!
I will definitely bring back my M3 for any future service needs.
Thank you all at Bimmer PhD Motorsports! The M3 is driving smooth like butter. Very happy customer!!
Tariq, Thank you so much for the review. It is always a pleasure to work with someone who is so passionate about their BMWs, and you are clearly a very passionate E36 M3 owner. We love the Astoril blue color also, it is so specific to your M3 model, and Tim's favorite color too. :) We are so happy we were able to help you out and you love the way it feels after getting it back. We look forward to helping you out with your future BWM needs. Sincerely, Johanna Reichert
Tariq, Thank you so much for the review. It is always a pleasure to work with someone who is so passionate about their BMWs, and you are clearly a very passionate E36 M3 owner. We love the Astoril blue color also, it is so specific to your M3 model, and Tim's favorite color too. :) We are so happy we were able to help you out and you love the way it feels after getting it back. We look forward to helping you out with your future BWM needs. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim, Johanna and the team are really top notch. They have been lovingly taking care of our 2004 Series Wagon for at least 8 years or as long as we have had it. They are so great about letting me know what can and can't. wait. Which I truly appreciate.
They also keep track of my parts and service. As BMW has long warranties and they never want to charge us for a warrantied part. Once when we broke down near a dealer they tried to charge me for parts that were under warranty. I was glad that Tim told me BMW dates the part itself or I wouldn't have known to check. So I called Tim and he took care of it for me. Yes there were parts that did not need to be replaced. Beware!
They fixed us up for a cross country trip to deliver the car to our daughter at University and fixed it up when we returned after graduation. In fact during the trip a light came on and my husband was nervous so we called Tim. He assured us nothing would be damaged and it was ok to keep going. Seriously, saved the whole trip.
Just recently we had them detail the car, wow it looks like brand new. Sorry no photos.
I could go on but just wanted to make sure to give back the love after so many years of great service. Not sure how we found them but sure glad we did.
Thanks for the awesome review, Kelly! We are passionate about what we do, and strive to provide our customers the best in automotive care. We appreciate your business and look forward to seeing you again soon!
Thanks for the awesome review, Kelly! We are passionate about what we do, and strive to provide our customers the best in automotive care. We appreciate your business and look forward to seeing you again soon!
Verified They do a great job of breaking down what they actually are doing. Tim cares about the quality of his work and cares also about the customer. Friendly staff and very well versed in their trade.
Hi Andrew, Thank you for your review. We strive to give you, the customer, all the information you need so that you can make the best decision for your vehicle, with photos and detailed info. We are happy we were able to help you out with your BMW. Sincerely, Johanna Reichert
Hi Andrew, Thank you for your review. We strive to give you, the customer, all the information you need so that you can make the best decision for your vehicle, with photos and detailed info. We are happy we were able to help you out with your BMW. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Really great experience. All Staff are very friendly. I got a really detailed evaluation report for my 525i. Thank you Bimmer PhD Motorsports!
We appreciate you trusting us with your car, Potsung. We value you as our customer. Thanks for the 5-stars!
We appreciate you trusting us with your car, Potsung. We value you as our customer. Thanks for the 5-stars!
Verified These guys perform the best service for BMWs IMHO as an owner of several BMWs E36 M3 E60 545 and currently an I3 REX. The experience of these guys and the depth of their Knowledge base about BMW is second to none. Their prices are totally reasonable and their work is much more thorough than the BMW dealerships I have dealt with in the past. If you have a BMW you have to get it serviced here. They provide you with a thorough report that explains all the work that you need to get done and the recommended service as well. I'm going to refer all my friends with BMWs to them. They even offer a complementary shuttle service and their driver is fantastic. A plus experience.
Hi Ed, Thank you so much for the 5 star review. It was a pleasure to work with you are we are so happy we were able to work with your and your i3. We strive to keep up with the latest and greatest BMWs out there, so we can always help you out. Sincerely, Johanna Reichert
Hi Ed, Thank you so much for the 5 star review. It was a pleasure to work with you are we are so happy we were able to work with your and your i3. We strive to keep up with the latest and greatest BMWs out there, so we can always help you out. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. This is by far one of the top BMW SHOPS around. They make sure to get the job done right . What I loved the most is that they make sure to take care of the car like if it was there own. BIMMER PhD for sure going to be getting my business. That’s for all the help Tim. Really appreciate the whole staff at BIMMER PhD.
Thanks for the awesome review, Isaac! We love BMW's and it shows in the work that we do. We appreciate your 5-starts and sharing your story.
Thanks for the awesome review, Isaac! We love BMW's and it shows in the work that we do. We appreciate your 5-starts and sharing your story.
Verified Best BMW repair experience I've had, to date.
For a decade I've taken my bimmers to OEM dealers because I couldn't find a reliable repair shop, and figured it was best for my vehicles. Unfortunately / fortunately, my X5 is up in years, so the quotes started getting wildly expensive - I found Bimmer PhD online and called in with a recent (wild) dealer estimate, and the repair information. I spoke to Kevin for about 30 minutes, and got an in-depth technical explanation about their process, timetable, price, and also learned all their mechanics are former OEM mechanics! True to their word, I received status updates (with pictures!) at every stage of damage assessment, and received the same once repaired. I had a few oil leaks (surprise) around my engine and they cleaned the engine and took pictures to have a point of comparison be able to determine the source of the leak next time I bring it in. Amazing, thorough experience overall - the only shop I plan to trust with my vehicles moving forward.
Hi Frank, Thank you very much for taking the time to leave us a review. We are very pleased we were able to help you out with your X5, and impress you with our thorough photo documentation. We look forward to working with you in the future to keep your BMW in it's best condition. Sincerely, Johanna Reichert
Hi Frank, Thank you very much for taking the time to leave us a review. We are very pleased we were able to help you out with your X5, and impress you with our thorough photo documentation. We look forward to working with you in the future to keep your BMW in it's best condition. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. GREAT service!! Tim is super knowledgeable and a great guy! He explains everything in detail and has so much patience in doing so. He even taught me cool features about my car that I didn't know about before. I'm so excited! Overall, I'm glad we found him and will continue to trust in him with our car
Thank you for choosing Bimmer PhD to service your car, Sally. We appreciate your business and value you as our customer!
Thank you for choosing Bimmer PhD to service your car, Sally. We appreciate your business and value you as our customer!
Verified This place is AWESOME! I am not the type to give reviews after a few visits, so my review is after coming here quite a few times with multiple vehicles. This is the place to come if you really care about your BMW, and want a great, transparent, and involved service. They will give you detailed reports and information for the issues you have and possible issues that could/would come up from the diagnosed condition of your vehicle so you can make the most informed decision. I will continue to bring my vehicles and family vehicles here because of the great friendly service we receive each and every time! Tim, Johanna, and the crew are always helpful and friendly on each and every visit!
Hi R L, Thank you very much for taking the time to leave us your review. We are proud that we left such a positive experience with you that you decided to leave us a review, when you usually don't. It is a pleasure to work with you, your wife, and your parents, to keep your 3 BMWs in top condition. Thank You, Johanna Reichert
Hi R L, Thank you very much for taking the time to leave us your review. We are proud that we left such a positive experience with you that you decided to leave us a review, when you usually don't. It is a pleasure to work with you, your wife, and your parents, to keep your 3 BMWs in top condition. Thank You, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Great work! Have been going to this shop for years. Trust only them to work on my BMWs.
Michelle, we appreciate your continued trust in our workmanship. Thanks for the 5-stars!
Michelle, we appreciate your continued trust in our workmanship. Thanks for the 5-stars!
Verified I've been coming to Bimmer PhD for almost a decade. They've kept my car running like a champ and always do a great job. I feel like they want my car to drive well almost as much as I do. Customer service is great, too: Tim and his staff are always friendly, helpful, informative, and responsive. Tim runs a great shop.
Hi Joseph, Thank you for your kind words. We are so glad we have been able to help you out with your BMW over the last 10 years. You are a pleasure to work with. Sincerely, Johanna Reichert
Hi Joseph, Thank you for your kind words. We are so glad we have been able to help you out with your BMW over the last 10 years. You are a pleasure to work with. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. It's been at least 11 years since I started going to BimmerPhD. I'm on my 2nd BMW and I refuse to take my car anywhere else. Tim and his crew are the best! They're great about routine maintenance and they spot potential issues with my car well before they become actual problems. Even when Tim points out potential repairs, he'll never be pushy about getting something fixed. I always appreciate the heads up and I typically follow Tim's recommendations. As a result, my 2006 Z4 3.0si has been running in peak condition, even with over 135K miles on it.
Update: Still stand by my previous review 100%. I also want to add that BimmerPhD are pros with working with extended warranty companies and will make sure to maximize what repairs will be covered.
Albert, thanks for your loyalty and continued business over the years. It is a pleasure working with you. We value you as a customer and appreciate your sharing your story on Google!
Albert, thanks for your loyalty and continued business over the years. It is a pleasure working with you. We value you as a customer and appreciate your sharing your story on Google!
Trustindex verifies that the original source of the review is Google. Tim and the PHD crew are thorough and have great attention to detail. The car suspension feels fantastic. They performed the job in a reasonable time period with great communication throughout the process.
We appreciate the trust you place in Bimmer PhD by bringing your vehicle in for repairs, Michael. Thanks for being such a great customer!
We appreciate the trust you place in Bimmer PhD by bringing your vehicle in for repairs, Michael. Thanks for being such a great customer!
Trustindex verifies that the original source of the review is Google. Brought my Car in after having a bad experience in another shop, Bimmer PhD got my car running great!
Juana, we appreciate you trusting us with your repairs! We value you as a customer and appreciate your business.
Juana, we appreciate you trusting us with your repairs! We value you as a customer and appreciate your business.
Trustindex verifies that the original source of the review is Google. BimmerPhD Motorsports is awesome! So thankful we found this BMW repair shop when I most needed one after my 2009 BMW X5 stalled on Highway 46 over two Sundays ago when I was driving back my niece to Pasadena where she goes to school. My car had to be towed to Pasadena with me and my niece riding along in the truck—quite an experience. The driver dispatched by AAA was so nice; he drove us to BimmerPhD Motorsports, the closest repair shop to my niece's apartment he found listed on the internet. It was a blessing that Tim, owner, unlike any other Sunday, was at the shop that afternoon doing paper work and came out and offered his help when he noticed the tow truck in front of his shop. I was impressed with Tim's kindness, his professionalism, knowledge and expertise about my car, and his clear communication of the diagnostics that he and his team will do. He promised to provide me the result of the diagnosis the following morning, which he promptly did! I liked the detailed diagnostics they performed and the pictures they provided because they gave me a good understanding of the overall condition and a reference for future maintenance of my car. They found the fuel system broke and did the necessary repairs without delay! I was very satisfied with their service and felt the total fee for everything they did was fair! I highly recommend Bimmer PhD Motorsports for all your car repairs and maintenance needs. I told Tim my niece will definitely be taking her 99 BMW 328is to his shop for service. Thanks to you again, Tim and to your master technicians, for a great service!
Although your breakdown was most unfortunate, we are happy you have found Bimmer PhD to service your X5, Angee. Thank you for trusting us with your repair, we appreciate your business and look forward to being your go to auto repair shop for many years to come!
Although your breakdown was most unfortunate, we are happy you have found Bimmer PhD to service your X5, Angee. Thank you for trusting us with your repair, we appreciate your business and look forward to being your go to auto repair shop for many years to come!
Trustindex verifies that the original source of the review is Google. Thank you Jesus for Bimmer PhD!!! I have a 740LD and the fuel system basically blew up. The cost could’ve easily been tens of thousands of dollars to revive my German diesel friend. Thanks to Bimmer PhD they were not only able to work with my warranty company but also BMW directly to get this fixed plus, of course, all my basic BMW maintenance needs for a great price. If you love your BMW and love to great service take your whip here.
Thank you for the opportunity to repair and service your car, Dennis. We love a good challenge! Thank you for your business. We look forward to working with you in the years to come!
Thank you for the opportunity to repair and service your car, Dennis. We love a good challenge! Thank you for your business. We look forward to working with you in the years to come!
Trustindex verifies that the original source of the review is Google. Tim and Jake were very helpful and knowledgeable about my car. They helped my car be smog prepped. Recommend their service for anyone looking to get their BMW up to standards. -Carlos
Thanks so much for the fantastic review, Carlos! There is nothing like 5-stars to make our day. We appreciate your business! 🚙👍🏻💫
Thanks so much for the fantastic review, Carlos! There is nothing like 5-stars to make our day. We appreciate your business! 🚙👍🏻💫
Verified Tim and his team are first class. Very honest and knowledgeable. I have been coming to Bimmer PhD for several years and would recommend to family and friends.
Hi Rigo, Thank you for your kind words and recommendation. It has been a pleasure working with you and your X5. Let us know if we can help you in the future with your new vehicle. Sincerely, Johanna Reichert
Hi Rigo, Thank you for your kind words and recommendation. It has been a pleasure working with you and your X5. Let us know if we can help you in the future with your new vehicle. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I would not take my beloved BMW anywhere else...
Wow, Garrett, finding this review made our day! Thanks so much for trusting us with your car. 🚗 We appreciate your business!
Wow, Garrett, finding this review made our day! Thanks so much for trusting us with your car. 🚗 We appreciate your business!
Verified Great service. I usually go to the dealer for service however decided to try this place since it's local to me. Was not disappointed. Needed an oil change, spark plugs and cabin filter for my 4 series. They didn't try to up sell me. They did make some recommendations but they were very informative regarding their suggestions. A very much they mention a few extras, you decide and they are honest if things are not necessary and most importantly not pushy. Their cost for my particular work was competitive to the dealer estimate. Overall, service and pricing was fair.
Waiting areas is nice and clean. Car still works hahaha. They do not have a parking lot really for guest parking. It is pretty much street parking before they take your car. Luckily they are not on one of the main corridors like Colorado Blvd so street parking isn't bad at all. Overall recommended for BMW maintenance work.
Hi Andy, Thank you very much for your review We are very happy that we were able to help you out with your 428i, and were able to let you know the health of your vehicle so you can make informed decisions. I also wish we had better parking. :) It would make it easier on everyone. In the future, feel free to pull into our driveway, even if there is parking on the street. Sincerely, Johanna Reichert
Hi Andy, Thank you very much for your review We are very happy that we were able to help you out with your 428i, and were able to let you know the health of your vehicle so you can make informed decisions. I also wish we had better parking. :) It would make it easier on everyone. In the future, feel free to pull into our driveway, even if there is parking on the street. Sincerely, Johanna Reichert
Verified Came in because I moved farther from previous trusted mechanic. Attention to detail is the first thing I noticed. From the moment they speak to you to the moment you're driving away you'll feel that sense of pride they take in their work. I could tell they weren't interested in the quick buck. They understand if you're trying to get the best miles out of your car. Couldn't recommend them any higher.
Verified I had a great experience at Bimmer PhD today. I didn't want to have the service done during the current Covid-19 situation, but the message "Overdue" kept on showing. I was quite nervous. The person at the front desk was really professional and patient with me. I think his name is Jake. I appreciate it! Thank you so much to Jake and every technician worked on my car today! Wish you the best!
Hi Flower, Thank you for your kind words. We are happy we were able to help you out and alleviate your nervousness during these times. Jake is a very hard worker and we love to hear that he did a great job taking care of you and your BMW. Stay safe and know we are always here for you. Sincerely, Johanna Reichert
Hi Flower, Thank you for your kind words. We are happy we were able to help you out and alleviate your nervousness during these times. Jake is a very hard worker and we love to hear that he did a great job taking care of you and your BMW. Stay safe and know we are always here for you. Sincerely, Johanna Reichert
Verified Super helpful and quick with my Mini Cooper oil change. Top notch folks who are respectful and even took into consideration that I needed to get to work and got my oil done quickly! Very knowledgeable folks!
Hi Calvin, Glad we were able to help you out with your MINI Cooper. Thank you for letting us know how we did. It is always a pleasure to work with someone who is so in tune with their vehicle. We look forward to working with you and your MINI in the future. Sincerely, Johanna Reichert
Hi Calvin, Glad we were able to help you out with your MINI Cooper. Thank you for letting us know how we did. It is always a pleasure to work with someone who is so in tune with their vehicle. We look forward to working with you and your MINI in the future. Sincerely, Johanna Reichert
Verified Tim and his team at Bimmer PhD are amazing everyone in the shop is so friendly and makes it feel like home. They know what they are doing, all the techs are very knowledgeable and best part is they have an honest price with the quality of work they do. If you ever need any work on your car done I would highly recommend going to them. After talking to Tim a couple times you can tell that he cares for cars like they are his own and that's the most important part because you know your car will be taken care of.
Thank you Bimmer PhD team
Hi Greg, Thank you for your kind feedback. It is great to hear we were able to help you out with your 335i and give you a great experience. It was a pleasure working with you and we look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Greg, Thank you for your kind feedback. It is great to hear we were able to help you out with your 335i and give you a great experience. It was a pleasure working with you and we look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim very informative and professional.. His team does awesome work. Highly Recommend Bimmer PHD.
Hi 2hooked, Thank you very much for sharing your experience with us. We are very happy to hear we were informative and professional, which we strive to be for every customer. Enjoy your BMW and we hope to work with you in the future. Sincerely, Johanna Reichert
Hi 2hooked, Thank you very much for sharing your experience with us. We are very happy to hear we were informative and professional, which we strive to be for every customer. Enjoy your BMW and we hope to work with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim and team are first class, responsive and true to their word. They took the time to answer all of my questions, and clearly care about sharing their expertise with their clients. Great experience overall.
Hi D K, Thank you for your kind words. I am very pleased we were able to help you out and answer all your questions. We believe that customers who understand their BMW and have all the information they need are able to make the best decision for their vehicles and their circumstances. We look forward to helping you out in the future. Sincerely, Johanna Reichert
Hi D K, Thank you for your kind words. I am very pleased we were able to help you out and answer all your questions. We believe that customers who understand their BMW and have all the information they need are able to make the best decision for their vehicles and their circumstances. We look forward to helping you out in the future. Sincerely, Johanna Reichert
Verified My experience with Bimmer PhD Motorsports exceeded all my expectations and was nothing short of exceptional. I was in the market for a BMW and, after months of searching, found the perfect bimmer for sale at a nearby BMW dealership. Given that it was a CPO, however, I knew it was absolutely necessary for it to undergo a PPI (pre purchase inspection) before I even considered purchasing. As great as BMW's are, we all know that not all bimmers are built/maintained to last. "All that glitters is not gold", which is especially true for faulty bimmers, because "gold" is what you'll have to shell out for the countless repairs on a certified lemon. So finding a qualified, reputable place was equally important, and after much research, I chose to go with Bimmer PhD Motorsports due to their glowing reviews and close proximity to the dealership...and boy do I not regret a damn thing!
From the moment I called to inquire about pricing/availability until I drove off their lot once the PPI was completed, my experience with everyone at Bimmer PhD Motorsports was just phenomenal. To start, the waiting area and bathroom were clean/orderly, and when my phone was running out of juice from using their wifi for over an hour, Johanna was kind enough to offer me her charger; I felt right at home.
Both Tim (master technician) and Jake (service advisor) were honest, personable, and extremely thorough in both performing their work and explaining the process. What I loved most was how--by clicking on a link they sent to my phone--I was able to review the report as they tackled each step of the multi-point inspection. To top it all off, every inspection report was accompanied by photos to support their findings. As someone with OCD, to say that I was pleased would've been a grave understatement. After going over the PPI report with me, that triggered the green light to go through with the purchase--I went home a happy customer. I can't thank them enough for their impeccable service and warm hospitality. They made what easily could have been a stressful day into an utterly pleasant one!
Trustindex verifies that the original source of the review is Google. Want to keep your BMW running smoothly for a long time? Take it here to Bimmer PhD Motorsports for regular servicing and repairs. The preventative measures will give you peace of mind. Things break, that's just the way it is, but keeping ahead of the inevitable will lessen the impact and hopefully avoid nasty surprises.
Hi Jess, Tim and I want to personally thank you for being so supportive during these times. We were very touched that you were doing everything you can to help small businesses, like ours, during this global pandemic. We are so happy to hear that we are able to give you peace of mind about your BMW, now and in the future. We love working with you. Thank you. Sincerely, Johanna Reichert
Hi Jess, Tim and I want to personally thank you for being so supportive during these times. We were very touched that you were doing everything you can to help small businesses, like ours, during this global pandemic. We are so happy to hear that we are able to give you peace of mind about your BMW, now and in the future. We love working with you. Thank you. Sincerely, Johanna Reichert
Verified We are relatively new to Pasadena, was looking for a shop to work on our 2000 BMW wagon, fortunately found Bimmer PhD Motorsports. They estimated the extensive repairs, suggested what could be put off until later, what needed to be done now and completed everything in a few days. Very satisfied and will be going back!
Hi Ellen, Thank you so much for your feedback. We are happy we were able to help you out and make it easy to choose which repairs to perform now and which ones can wait until later. We are always here to help you and Gari. Thank you for your trust and business. Sincerely, Johanna Reichert
Hi Ellen, Thank you so much for your feedback. We are happy we were able to help you out and make it easy to choose which repairs to perform now and which ones can wait until later. We are always here to help you and Gari. Thank you for your trust and business. Sincerely, Johanna Reichert
Verified Tim has kept my 2005 BMW 325ci on the road for years and years. When I take it in for an oil change and checkup, he provides a detailed breakdown of maintenance issues, and corresponding cost breakdowns. Together we figure out what to take care of and prioritize. They never do work without prior authorization. You can trust these guys!
Hi Shayne, Thank you for letting us know how we did. We really appreciate it. I am glad we were able to help you prioritize what repairs to do and what can wait until next time. Our goal is to give you, the customer, as much information as we can for you to make the best decision for your wallet. Thank you for your trust. Sincerely, Johanna Reichert
Hi Shayne, Thank you for letting us know how we did. We really appreciate it. I am glad we were able to help you prioritize what repairs to do and what can wait until next time. Our goal is to give you, the customer, as much information as we can for you to make the best decision for your wallet. Thank you for your trust. Sincerely, Johanna Reichert
Verified Too bad I can't leave a 6 star review. Tim and his crew have gone overboard again with thier customer service and mechanic service.
I am a return customer for many reasons.Honesty affordability and quality work are just to name a few of the reasons for my repeat business. I recently needed my motor mounts replaced on a 2014 528i. The job was done efficiently,professionally and finished before the promised deadline. I was also given a price upfront,and that's actually what I paid! Such a novel idea,the rest of the industry should try that.
Bottom line....
If you want the job done better, more affordable and with more care than the dealer. TAKE YOUR CAR HERE and let Tim and crew handle your problems.
Tim genuinely cares about the performance of your vehicle and informing the customers about the work needed.
Thanks again for the help guys.
Hi Matt, Thank you for sharing your experience with us. We are happy to know we were able to help you. We pride ourselves in transparency and taking care of our customers. It is a pleasure to work with you and we greatly appreciate your business. Sincerely, Johanna Reichert
Hi Matt, Thank you for sharing your experience with us. We are happy to know we were able to help you. We pride ourselves in transparency and taking care of our customers. It is a pleasure to work with you and we greatly appreciate your business. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I was purchasing a used car and wanted to get a pre purchase inspection. Called them up and they were extremely helpful discussing the types of inspections they provided, answered all questions and provided great advice. The report that came out of the inspection was very thorough and was documented with pictures as well as detailed notes. The best part of the whole experience was the staff, friendly, professional, helpful and very thorough. I decided not to purchase that vehicle, however, have gained a friend and a great BMW mechanic. Thanks BimmerPhD!
Hi Michael, Thank you for sharing your experience with us. We are glad we were able to help you out and perform a proper inspection on the BMW you were looking to purchase for you to make the best decision for you. We hope you are able to find another BMW that fits your needs in the future. We are always here to help you out. Sincerely, Johanna Reichert
Hi Michael, Thank you for sharing your experience with us. We are glad we were able to help you out and perform a proper inspection on the BMW you were looking to purchase for you to make the best decision for you. We hope you are able to find another BMW that fits your needs in the future. We are always here to help you out. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. They were the best BMW mechanics I’ve had work on my 1994 530i. They did a very detailed analysis of my car with pictures and descriptions of work that needed to be done. They were great to work with and did everything as agreed. Very pleased with their work.
Hi Larry, Thank you very much for letting us know how we did. It was a pleasure working with you and your classic BMW. Sincerely, Johanna Reichert
Hi Larry, Thank you very much for letting us know how we did. It was a pleasure working with you and your classic BMW. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim and the staff at Bimmer PhD are great. They really know BMW’s and do great work!
Hi Nom, Thank you for sharing your experience with us. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Nom, Thank you for sharing your experience with us. We look forward to working with you in the future. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim is an expert in BMW maintenance.
Hi Tony. Thank you very much. We strive to go to continual, up to date training so we can help you out with your BMW, and so we can help out all our customers the best way possible. We love working with you and your 525i. -Tim and Johanna
Hi Tony. Thank you very much. We strive to go to continual, up to date training so we can help you out with your BMW, and so we can help out all our customers the best way possible. We love working with you and your 525i. -Tim and Johanna
Trustindex verifies that the original source of the review is Google. after dealing with dct issues for almost a month (several mechanics later), it's refreshing to talk to Tim. These guys know their bimmers and i don't see myself going anywhere else in the future. I look forward many miles carving the canyons and updating this review.
Thank you Chatura. It was a pleasure working on your beautiful M3, and we are so glad we were able to get to the bottom of your problem. Enjoy the canyons. :) -Tim and Johanna
Thank you Chatura. It was a pleasure working on your beautiful M3, and we are so glad we were able to get to the bottom of your problem. Enjoy the canyons. :) -Tim and Johanna
Trustindex verifies that the original source of the review is Google. Consistently above and beyond
Two important things you should know for those of you who just want a quick read.
1. Mechanically, I’ve never had to worry about being stuck on the road. My car still has the agility and performance I always expect because the master techs there actually give a [colorful metaphor].
2. consistent service on a whole other level I’ve never seen or heard of.
For the longer read; I have a 2011 335 M sport approaching 150 K miles very soon...
Recently, I got my service done. I was sick in a bad way and missed the appointment. When I finally realized my bafoonery, they said don’t worry about it, we already have the extra key you gave us so they came to pick it up! They serviced it, and brought it back! Did I get a penalty? NOPE. I slept sick the whole time and didn’t have to worry about extra charges. Knowing I had to keep my maintenance up to keep my BG product warranty they knew it was important to me and I didn’t have to ask.
They definitely deserve another positive review. Can’t thank you guys enough for your professionalism and personal touch whenever it counts.
Thank you Larry. We appreciate your review. It has been a pleasure working with you over the years, and we take huge pride in knowing your vehicle performs as well now, at 150k miles, as it did the day you bought it. We are always here to help you out in any way we can. -Tim and Johanna
Thank you Larry. We appreciate your review. It has been a pleasure working with you over the years, and we take huge pride in knowing your vehicle performs as well now, at 150k miles, as it did the day you bought it. We are always here to help you out in any way we can. -Tim and Johanna
Verified I have a camaro, walked in there not knowing it was a BMW ship (I know I'm dumb) and they welcomed me anyway! Super nice and respectful, tells you the price before they begin work, and call you if they find anything that'll change that price, and make sure it's ok to continue to work. They call you when it's done. I just got a simple mod. Would definitely come again.
Hi Jordy, Thank you for your feedback. It was a pleasure helping you out with your Camaro. Hope you are enjoying it. Sincerely, Johanna R.
Hi Jordy, Thank you for your feedback. It was a pleasure helping you out with your Camaro. Hope you are enjoying it. Sincerely, Johanna R.
Verified Took my 2012 BMW 528i for a engine replacement. From speaking with Tim on the phone I knew i was dealing with very educated in all things BMW.
The entire experience was very transparent, with photos taken throughout the process.
i will no longer be taking my BMW to the dealer, as Bimmer PhD is a more professional and much cheaper alternative.
Hi Daniel, Thank you so much for your kind words. We try to ensure our customer's know exactly what is going on each step of the way. We are very happy we were able to help you out with your BMW, and that you had a great experience with us. Thank You, Johanna reichert
Hi Daniel, Thank you so much for your kind words. We try to ensure our customer's know exactly what is going on each step of the way. We are very happy we were able to help you out with your BMW, and that you had a great experience with us. Thank You, Johanna reichert
Trustindex verifies that the original source of the review is Google. Wonderful, personal service and expert care of our 1986 BMW. Thank you Tim and the entire team at Bimmer PhD
Hi Dayna, Thank you so much for letting us know how we did. It has been a pleasure to work on your son's car, and to see how much he loves it. Sincerely, Johanna Reichert
Hi Dayna, Thank you so much for letting us know how we did. It has been a pleasure to work on your son's car, and to see how much he loves it. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Experts very knowledgeable in all things BMW....I appreciated Tim, Johanna and Jacob's open and honest opinions and advice that will solve problems in the future °°° I would drive right pass any BMW dealership to get to their shop and wouldn't think twice about it!!!! You won't regret your experience at the BIMMER PHD!!!!
Hi Neoina, Thank you so much for your kind words. I am so glad we were able to help you out with your BMWs. We look forward to working with you in the future, you are always so fun to be around. Sincerely, Johanna Reichert
Hi Neoina, Thank you so much for your kind words. I am so glad we were able to help you out with your BMWs. We look forward to working with you in the future, you are always so fun to be around. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. I went to Bimmer PhD when I arrived in California, they treated me and my car very well, and since that when they replaced my coolant lines I trust them.
A few weeks ago some guy used my car and crashed, again I went to Bimmer PhD and I had an awesome experience. I got there 5pm and anyways Tim helped me, looking the car, and I could left the car there.
Fast service and really really great. I don’t go anywhere else, they’re really professional and trustable. He know how to explain everything to you, also he shows pictures of what is damaged on the car. I really do recommend Bimmer PhD.
Hi Gabriel, Thank you for sharing your experience with us. We are happy we were able to help you. I know it was frustrating dealing with the body shop who didn't take very good care of your BMW, and I am glad we were able to help you out and get everything handled. Sincerely, Johanna Reichert
Hi Gabriel, Thank you for sharing your experience with us. We are happy we were able to help you. I know it was frustrating dealing with the body shop who didn't take very good care of your BMW, and I am glad we were able to help you out and get everything handled. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. These guys listen and care for your needs.
Friendly staff, fast service, thorough communication.
Thanks for trusting us with your auto repairs, Insoo!
Thanks for trusting us with your auto repairs, Insoo!
Trustindex verifies that the original source of the review is Google. The team at Bimmer PhD is incredible!! They went above and beyond while putting together a comprehensive long term plan while addressing immediate issues quickly, and thoughtfully answered my questions and concerns all along the way. The best value you will get for the level of expertise and service!!
Trustindex verifies that the original source of the review is Google. Due to Tim's systematic diagnosis and evaluation before recommendations on repair, I am always appreciated of the shop and their throughout work. On top of that, suggestion on preventive maintenance has kept all my cars from ever giving me trouble. Thanks, Hong
Verified Great repair shop here is Pasadena! Very detailed and responsive. Came highly recommended to me, and did not disappoint.
Hi Matt, Thank you very much for your positive feedback. We strive to give you all the information you need so you can make the best choice for you and your BMW. We are pleased that we were able to help you out, and live up to the recommendation. Sincerely, Johanna Reichert
Hi Matt, Thank you very much for your positive feedback. We strive to give you all the information you need so you can make the best choice for you and your BMW. We are pleased that we were able to help you out, and live up to the recommendation. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Excellent skills and service
Verified Bimmer PhD Motorsports was just outstanding for my recently purchased 7-Series. The car came with a set of head-scratching problems these guys diagnosed from the front bumper to the rear bumper. The details and diagnostic report that Tim and his team provided was spectacular. We were able to categorize and prioritize the most pressing issues and come up with a plan to rehabilitate the car. It has not been easy and will require extensive work, but the plan is less intimidating under their supervision.
These guys all know what they are doing and work well with folks who have common sense and the purpose of fixing cars. When all is said and done, my 10-year-old car with 125,000 miles will be pristine. The oil and engine treatment has already improved the car's performance immeasurably. I have the dreaded valve-stem-seal problem with the N63 engine and have surpassed my warranty. I look forward to the ultimate results when all is said and done.
Hi Michael, Thank you very much. We are very pleased to hear that what we have performed already is noticeable with the performance of your BMW. We are here for you when you need us, to help you out each step of the way. Thank you for your generosity also with the goodies you dropped off for us and the staff. We really appreciate your kindness. Sincerely, Johanna Reichert
Hi Michael, Thank you very much. We are very pleased to hear that what we have performed already is noticeable with the performance of your BMW. We are here for you when you need us, to help you out each step of the way. Thank you for your generosity also with the goodies you dropped off for us and the staff. We really appreciate your kindness. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. This shop here is literally outstanding! Handed my car over to Tim and his crew for an inspection of the car. Only bad thing was how many problems were found in my e92. Other than that they provided me with great service and documents showing the maintenance it needs. Will be coming back to get some work done when I am ready. Thank you PHD
Trustindex verifies that the original source of the review is Google. Great experience with great support and communication! I’ve been going to Bimmer PhD for many years, brought my BMW’s, and also referred my family to bring theirs in as well. They are clear and detailed in their documentation and communication through all the steps of the repair process. It’s great to have a mechanic that’s trustworthy, upfront, and honest with their work.
Trustindex verifies that the original source of the review is Google. Tim has ‘PHD’ in BMW! He's always honest and detailed about what needs to be done, and when it needs to be done. He’s clear about his intentions. Joanna’s awesome too! I don’t think I could find a better repair place than this one for my BMW!
Trustindex verifies that the original source of the review is Google. What a great shop. People here are very kind and honest. They know what they are doing, and they do it professionally. Everything about your car is documented and they will talk thu every single problem to the owner. This is my first time here and they have already earned my trust. I will definitely come back for service. Furthermore, they are very knowledgeable and willing to share their experience to you. I am a big car guy and I was talking to one of the mechanic in the shop and it ends up not just knowing the problems of my car but also learning how they diagnose problems. You will not be disappointed!
Trustindex verifies that the original source of the review is Google. Let me start by saying that I appreciate the above and beyond effort that Tim, Johanna and the team put into what they do. Great group of people from the start. I called a couple shops prior to Bimmer PhD. Wasn't too pleased. Upon calling I was greeted with open arms. Fixed my starter, lifetime warranty and the car starts like a beast. I was also informed of maintenance that was needed so I wasnt caught off guard.
Couple weeks later I unfortunately broke my front suspension. Took my x5 back and had everything replaced better than new! You definitely get what you pay for and bimmer PhD is the place to go for your bmw needs.
Trustindex verifies that the original source of the review is Google. I cannot thank Tim enough for the support he has given me with my car. He will go out of his way to help me even if the car is not being serviced in his place. His honest and flexible. All you have to do is talk to him. I haven't had a job for awhile and he made it possible for my car to be fixed.
Thank you again Tim & staff!!
Trustindex verifies that the original source of the review is Google. Great work, excellent service! Tim cares about his customers and their cars. His team does a thorough job and sends pictures detailing all the work thats been completed.
Trustindex verifies that the original source of the review is Google. As a Canadian visitor to California, my 328 GT had developed an odd noise in the right rear wheel, which the pre-trip service in Vancouver had not been able to diagnose. I made an appointment with Tim and he gave me immediate stellar attention and service, paying detailed attention to all possible noise sources. Final diagnosis was simply uneven tire wear, but he had a new set of rear tires on my car by mid-afternoon. Exceptional service, friendly, knowledgeable; probably the best car service I've had in over 50 years of driving! Highly recommended!
Trustindex verifies that the original source of the review is Google. Bimmer PhD did a great job on all of my 5 series little issues and servicing. Tim even got me in an Enterprise rental car for the couple of days they needed. I’m not going to take it anywhere else in the future and I’m certainly telling my friends and colleagues about them.
Thanks guys
Trustindex verifies that the original source of the review is Google. I received excellent service getting my car fixed at Bimmer PhD. On top of fixing my car and walking me through all of the repairs, they also drove it to the dealer in order to replace a recalled part. This was such a kind thing for them to do, and they did such an amazing job on the repair. Thanks!
Trustindex verifies that the original source of the review is Google. The team at Bimmer PHD is first class, and I have had a great experience working with Tim and his crew. They have fixed my 2004 330ci two times and both times I was really happy! And the bill didn't make me pass out lol. They also helped my daughter find a new mechanic in San Diego for her 328i and they worked out really well.
This is the best place you can take your BMW, especially if you are in the Pasadena area. Many thanks to all of them!
Verified I've worked with several mechanics on a BMW 325ci convertible that I've been driving since 2001, and written a favorable review of one before, but Tim and the team at Bimmer PhD are a breed apart. At this point, I simply wouldn't consider taking my Bimmer anywhere else.
It was obvious from the start that Tim loves these cars and knows them deeply. He's able to describe the operation of a system and the likely causes of its failure with the clarity that only comes from really understanding what you're talking about. When the team performs a diagnostic on a vehicle, they use the same testing equipment the dealer mechanics use, photograph every issue they find, and provide a written description detailing what tests were performed, what they found, what they recommend, and how important it's going to be to address it. This gives us a good foundation to pick what we need to take care of and what we can safely hold off.
They use original equipment supplier parts for all of their repairs, or clearly discuss why a different part is being chosen if needed, and the techs who perform the repairs do the work to exacting standards. Through several years, I've never had a repair fail or cascade into another problem. Things they fix stay fixed.
BMW's are very precise machines and differ in a lot of significant and sometimes subtle ways from other cars mechanics may be used to working on. My experience from trying several has been that even a very good generalist mechanic will miss details that only a BMW specialist would know about or know how to address. The reality is that if you're driving a BMW, you really want to take it to people who only do BMW's. This leaves dealer service or a specialty shop. I've used both, and can say without reservation that the quality of service I've received consistently from Tim and his crew vastly exceeds what I've gotten (at a much higher price) from even a well-regarded dealership.
TL;DR - If you're driving a BMW and anywhere near Pasadena, this is the place to take it.
Kevin, Thank you for your kind words! We are very appreciative you feel this way about our shop. We will always strive to do what's best for you and your BMW. It is a pleasure to work with great customers like you. Sincerely, Johanna Reichert
Kevin, Thank you for your kind words! We are very appreciative you feel this way about our shop. We will always strive to do what's best for you and your BMW. It is a pleasure to work with great customers like you. Sincerely, Johanna Reichert
Verified This is the best shop to take your BMW in Pasadena. They do excellent work and have great customer service. They even washed my car up for me! Thanks to Brian, for all of the help.
Willie, Thank you for your review. We are very pleased Brian was able to take care of you and your BMW, and that you liked the car wash. :) We always strive to go above and beyond. Sincerely, Johanna Reichert
Willie, Thank you for your review. We are very pleased Brian was able to take care of you and your BMW, and that you liked the car wash. :) We always strive to go above and beyond. Sincerely, Johanna Reichert
Verified Go here! If you have a BMW and live even remotely close to here you need to come here for service. This is by far the best maintenance I have ever had on a vehicle. The staff is present with you they explain everything they are not out to screw you over they are good moral genuine people. Can't say enough good things about this business, the staff, and the experience there! There are so many car service centers that are out to screw you over, and these guys are very refreshing and vital break in that trend.
Hi Gary, Thank you so much for your kind words. We try our utmost to be transparent and honest about the repairs on your vehicle. We are very happy we were able to help you out. Thanks, Johanna Reichert
Hi Gary, Thank you so much for your kind words. We try our utmost to be transparent and honest about the repairs on your vehicle. We are very happy we were able to help you out. Thanks, Johanna Reichert
Verified This a great place to get your BMW work done. Tim, frank and Brian are very knowledgeable and care for you as a customer. Great prices! I was very satisfied with everything. Highly recommended!
Hi Perry, Thank you for letting us know how you feel. It was our pleasure to work with you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Hi Perry, Thank you for letting us know how you feel. It was our pleasure to work with you. We look forward to working with you in the future. Sincerely, Johanna Reichert
Verified These guys are legit it's annoying dealing with expensive ass BMW repairs especially when theres a lot of uncertainty with warranties etc Tim was super knowledgable and shows instantly that hes there to help! Good customer service eloquent articulate people is what you find at this mechanic shop my advice is go and talk to these guys the certified BMW shop I went to scared the shit out of me but Tim made me feel a bit more at ease
Hi Kirk, Thank you for your review. We appreciate it. We are so pleased we were able to help you with your extended warranty company and handle your repairs. We strive to be professional and have processes in place so all of our customers are well taken care of. Sincerely, Johanna Reichert
Hi Kirk, Thank you for your review. We appreciate it. We are so pleased we were able to help you with your extended warranty company and handle your repairs. We strive to be professional and have processes in place so all of our customers are well taken care of. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Frank and the crew at Bimmer PhD were all amazing. I brought in a BMW 128 for a pre-purchase inspection. They were extraordinarily professional, courteous, and thorough (and I ended up purchasing the car). They are a fantastic shop that I would happily come back to.
Trustindex verifies that the original source of the review is Google. Professional mechanic shop. Recommend them highly. Short version.
Long version. Tim and his team strive to be the ultimate pros. I have owned cars for 50 years and had good mechanics and a lot of bad ones. I have owned two BMW's since 2000. I thought buying a great car would over time save money. I have a 2003 5 series and a newer mini Cooper. Both are maintained by Tim and the crew. I know next to nothing about car maintenance. I trust Tim because he articulates a vision of the business. He has a concept for the business which includes describing exactly what he will do to the car and what he discovers what the car needs.His charge for this service is based upon what he needs to do in a thorough and professional manner. I pay what he asks because I believe in him and his vision.
Tim is active in his trade association and wants to contribute to the overall effectiveness of our community. Give him a shot..Kee Keep him in business is good for all of us.
Trustindex verifies that the original source of the review is Google. Great place great people!!! Customer service is first class. Tim and Johanna are great human beings. Prices are very reasonable. I wouldn’t take my e61 anywhere else.
Ric
Verified What a great experience with having my car repaired! Tim C. is extremely knowledgeable and answered my questions patiently and in detail. Now I know what to expect so I can plan ahead and budget accordingly. He helped get the big ticket items covered under MaxCare warranty (through CNA) and I paid for the maintenance items that were not covered. All 'fair and square,' which makes me a 100% satisfied customer. Want the work done right? Go here!
Hi Ken, Thank you for your feedback. It was a pleasure working with you and we are very happy we were able to help you out with your extended warranty company. We look forward to working with you in the future. Sincerely, Johanna R.
Hi Ken, Thank you for your feedback. It was a pleasure working with you and we are very happy we were able to help you out with your extended warranty company. We look forward to working with you in the future. Sincerely, Johanna R.
Trustindex verifies that the original source of the review is Google. Informative. Helpful. Courteous. Professional. Experienced.
Verified It has been a difficult journey for me finding the right mechanic to service my BMW but I finally found a shop that I can trust in. I was skeptical at first because I had bad experiences from similar BMW-specialty indie shops, but after rereading the Yelp reviews a dozen more times, I decided to schedule in a service. I just got a new whip recently and only drove her on some weekends, so what could possibly go wrong? Lots of things, it turned out. Transmission leak. Engine oil filter housing gasket leak. Oil on tubes. Sealants. Filters. Everything. She was not having a good time. Yeah okay sure she's equipped with the N54 engine and they're bound to have these leakage issues past 50K miles but my car was well below that mark. And it's not like I drive her spiritedly all the time, or even most of the time, but I do sometimes. I should have learned from my past when the ex (e92) would be out at the BMW spa too many times a year. Fortunately I am clairvoyant and purchased extended warranty so I dodged a bombshell of a repair bill.
Cost should not be an issue because if you own a BMW without warranty, you're either a mechanic or you're a dumbass. The best part about the service is the transparency in their repairs. The inspection reports were detailed and accompanied with clear photographs. Tim and Frank, master technicians who have been certified with working on the e60s, answered all of my questions about the repair with ease. If they can fix an e60 M5, then they can fix any BMW. Perhaps even any car. The second best part is their speed--I got my baby back in just a few days. I could immediately feel the difference in the car's response as soon I started driving her again. Time to go scare some Audis
Hi Josh, Thank you for your review. We try our utmost to provide an amazing service to you, our customer, and to give you the information you need to keep your BMW in tip top shape. We are pleased we met your expectation and also got your BMW back to you in a timely manner. Have fun out there scaring all the Audis! Sincerely, Johanna Reichert
Hi Josh, Thank you for your review. We try our utmost to provide an amazing service to you, our customer, and to give you the information you need to keep your BMW in tip top shape. We are pleased we met your expectation and also got your BMW back to you in a timely manner. Have fun out there scaring all the Audis! Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim at BimmerPhD was extremely helpful. I purchased a used 530xi wagon that looked great on the outside and the interior was pristine. Unfortunately under the hood was a different story. After having it for one day the engine light came on and then didn’t pass SMOG. I brought the car to BimmerPhD to see what it would cost to get running right. I learned that it would cost more than the car would be worth. Tim did an inspection with detailed photos, each captioned with the problem the picture showed. There were 35 of them. With these pictures, a failed SMOG and a strongly worded email I was able to convince the seller to take the car back. This ended up being much better than getting less than $500 at a scrap yard for a car I just paid over $6,000 for. In the future I will always take any BMW I am interested in to BimmerPhD before I make the purchase.
Verified Bimmer has been taking care of our cars for years.Tim is always friendly and informative. I feel they really value and appreciate their customers. They are extremely thorough and take pride in the work. We have taken both our BMW and Mini for service.
Hi Dirk, Thank you for your kind words. We are so pleased you feel this way. We try very hard to give our customers all the information they need to make the best decision on their BMW or MINI, and we are so glad you feel this. We are always here for you when you need us. Sincerely, Johanna Reichert
Hi Dirk, Thank you for your kind words. We are so pleased you feel this way. We try very hard to give our customers all the information they need to make the best decision on their BMW or MINI, and we are so glad you feel this. We are always here for you when you need us. Sincerely, Johanna Reichert
Verified This is the best, most knowledgeable auto mechanic I have ever been to. I wish that they had better news for me, I made a bad purchase of a used BMW. When the engine light came on I brought it in. Tim at Bimmer PhD inspected the car and gave me a detailed report of all the problems. He provided me with pictures of each issue pointing out exactly what the problem was. After going through each of the issues he explained the benefit of repairing each of them and offered good advice on where I should go from here. He was honest that most of the repairs needed would not be worth it. I understand that they are specialists, but I with they took care of other makes so I could bring all of my cars here when needed.
Hi Thomas, Thank you for your kind words. We try our best to give you all the info possible, so you can make the right decision for you. We are sorry we didn't have better news for you regarding your BMW. We are here for you. If you need anything, give us a call. Sincerely, Johanna Reichert
Hi Thomas, Thank you for your kind words. We try our best to give you all the info possible, so you can make the right decision for you. We are sorry we didn't have better news for you regarding your BMW. We are here for you. If you need anything, give us a call. Sincerely, Johanna Reichert
Verified I wouldn't say that bimmer PhD is the cheapest shop in town, but I would say that every penny u spend are worth. Tim and his team are very professional and friendly. I recommend Bimmer PhD to other bimmer owner who out there trying to find a shop for their cars. I ll definitely return for services and repairs.
Hi Yuan, Thank you very much for your feedback. We are very pleased to know that we were able to give you a great experience with us for your M235 sport steering wheel install. We will strive to continue to give professional and friendly service to you and all our customers. Sincerely, Johanna Reichert
Hi Yuan, Thank you very much for your feedback. We are very pleased to know that we were able to give you a great experience with us for your M235 sport steering wheel install. We will strive to continue to give professional and friendly service to you and all our customers. Sincerely, Johanna Reichert
Verified I must first apologize to the kind people over at Bimmer for not adding a review sooner. I was however enjoying their work on my 2008 3 Series that the team at PHD just finished. It was an extensive repair that took about a week to complete. With amazing communication, and a great job in helping me in what I/my car needed. It been an amazing and amazing experience from start to finish and am pleased I went to these guys for help. You can tell that they really care about the work they put into their product. 100% found my regular auto guys to go to. and I really hope that you find yourself going to these guys for all your BMW needs! Thanks again to the team at Bimmer Phd!!!!!
Verified Took my 2004 Z4 3.0i with 134K miles in for a second opinion on clunky shifts. They didn't just tell me what they found. They took the time to email me captioned pictures of everything that was wrong with excellent explanations of what the problems were. Not only that, they found a few things that the previous shop I took my car to had neglected and failed to put back together correctly. The attention to detail and level of professionalism from Tim and his crew are the best I've experienced.
Having an older car, especially an older BMW, I was always worried about what problems might surface at any given time. So, I opted to have Tim's crew to a full diagnostic of my car. Again, they sent me full visual and written documentation of everything. I appreciate this as I'm now able to better plan for future maintenance. With Tim's help, I feel much more at ease knowing that my car is in very good hands now and in the foreseeable future.
Hi Albert, Thank you for leaving feedback on our service. It is our pleasure to help you out with your Z4, and I am happy we were able to help you to know what is going on with it, so you can plan better for future car repairs. Our goal is to help our customers by giving them all the info they need on their BMWs, so they can make the best decision for their circumstances. Enjoy the Z4! Sincerely, Johanna
Hi Albert, Thank you for leaving feedback on our service. It is our pleasure to help you out with your Z4, and I am happy we were able to help you to know what is going on with it, so you can plan better for future car repairs. Our goal is to help our customers by giving them all the info they need on their BMWs, so they can make the best decision for their circumstances. Enjoy the Z4! Sincerely, Johanna
Verified One of the best "car mechanic" experiences I have experienced to date yet. As a woman, I have come to hate entering the car repair world for the fact that typically not only am I out of my depth knowledge wise, but unfortunately, am seen as a target for the overcharge, "needing" un-needed items, etc. But, sometimes it is the unnecessary evil and Bimmer PhD was the anti-thesis of most of my past experiences. Not only was Tim honest, he was likeable and his good character was obvious. He delivered "bad" news with honesty and knowledge without making it seem he was just out to make a dollar or several. They provide documentation to support their diagnosis and definitely go the extra mile with no strings attached other than being true to their name and mission to provide honest and good service to their clients. All of this in the middle of the Holidays, including his staff/partner/family staying late to allow him to go over things with me and to process paperwork. If you own a BMW you know it is going to be expensive, but at least can have the comfort of going to a mechanic who has your best interest in mind and will take care of your car as if it was his own. Including taking for test drive to "see" for himself, which if he didn't I would wonder how reliable diagnosis and repair actually was. I highly recommend you see for yourself the next time you need an honest and good experience with a mechanic.
Dear AS, Thank you for your kind words. Tim is passionate about BMWs and I really appreciate that you felt that. It is unfortunate that the automotive repair industry has such a bad reputation for not being honest, especially to women. The business practices we have put into place are geared toward being open, honest, and transparent with all of our customers. I am so glad you felt this in your experience with us. We are here for you whenever you need us. Sincerely, Johanna Reichert
Dear AS, Thank you for your kind words. Tim is passionate about BMWs and I really appreciate that you felt that. It is unfortunate that the automotive repair industry has such a bad reputation for not being honest, especially to women. The business practices we have put into place are geared toward being open, honest, and transparent with all of our customers. I am so glad you felt this in your experience with us. We are here for you whenever you need us. Sincerely, Johanna Reichert
Verified If you're looking to repair your BMW and don't want to spend a fortune, then Bimmer PhD Motorsports is the place to go! From first calling them and speaking to Tim about a quote over the phone, to getting there. Nothing but the best customer service and prices. Everything was done in a timely matter.
I had a small accident and broke my left side mirror. My first instinct was to call the "dealership" as soon as I woke up. Of course they said "it'll be 2 arms and a leg" aka $450+ for just the glass not including installation. Knowing that was extremely out of my budget. I went on the hunt to find one that was. After about 45 mins of searching I found Bimmer PhD. Within an hour and a half all my problems were solved and only costing 1/4 of the price I was quoted at the "dealership".
I will gladly return/recommend them to any friends & family. I felt extremely satisfied with my service. Thank you to Bimmer PhD and the crew. I look forward to working with you in the future. Thank you for your help. This is the service I was looking for and I have found it.
Hi Ram, Thank you for sharing your experience with us. We are very happy that we could help you out in a timely manner, and for a price that was more palatable than the dealership's pricing. It is always our goal to give the best service we can to our customers. We will be here for any of your BMW needs. Thanks, Johanna
Hi Ram, Thank you for sharing your experience with us. We are very happy that we could help you out in a timely manner, and for a price that was more palatable than the dealership's pricing. It is always our goal to give the best service we can to our customers. We will be here for any of your BMW needs. Thanks, Johanna
Verified I typically do not write Yelp reviews, but Tim and his crew go so above and beyond that I feel that I need to share my experience. I first met Tim when I was having issues with my E46M3 suspension. Instead of recommending repairs, he recommended that I not invest in suspension repairs (and get rid of the car) since the amount of rust was too advanced (car was in the Midwest for 14 years). This went against his business interests, but he put my interests first.
I then bought another M car with about 50k miles on it. Tim and the crew have taken great care of it - I always get an explanation and they provide photos of everything. Recently, I have had issues with a rough idle. Tim diagnosed the issue and fixed the problem and even knew about the fuel injectors that were covered under an 8/80 BMW warranty (I did not know this even existed). Then, he took the car to a local dealership and had the entire issue fixed under warranty. I did not have to pay for the parts and labor on a 7 year old car! That is pretty incredible. If you read down on the reviews below, this has happened before at Bimmer PhD.
Kudos to Tim and the crew. I feel that this shop is responsive, hard-working and most importantly, honest. They charge a lot less than any dealership and the service is so much better. Tim and the crew are amazingly responsive. It is a busy shop, but they will always find a way to take you in if you are having issues that need to be checked. Much more responsive that a dealership. Responsiveness in this business is so important; when you have an issue with your car in LA you need it fixed fast!
I have owned 4 BMWs in the past and I will never take my car anywhere else. So glad that I found this shop.
Dear Mike, Thank you for feeling our service is so great, you made us your first Yelp review. We really appreciate it. It has been a pleasure to work with you on your last 3 BMWs, and we are very grateful for your loyalty. We look forward to helping you in any way possible in the future. Keep enjoying the 1M! Sincerely, Johanna Reichert
Dear Mike, Thank you for feeling our service is so great, you made us your first Yelp review. We really appreciate it. It has been a pleasure to work with you on your last 3 BMWs, and we are very grateful for your loyalty. We look forward to helping you in any way possible in the future. Keep enjoying the 1M! Sincerely, Johanna Reichert
Verified Sorry so long but there's a few perspectives to cover on these guys and I always rely on reviews from folks whenever I try something;
My 2011 335 has over 130k but it's never let me down. When Tim makes a recommendation, take it. He knows what it takes to keep my car healthy and not spend my cash on dumb things. If you're looking for the cheapest route, it's all about preventative maintenance and Tim keeps me focused. Sometimes it hurts because my driving is so demanding but he never misses and my car drives with the same aggressive growl as it did when it was new and I beat the heck out of my car 60+ miles/day. I've had 3 cars at the same time with them at one point (2 used and 1 new) and 8 vehicles owned altogether...so trust me on that one. Take a look at their front lobby and garages in the back...that's how clean my car runs.
To be honest, I'm not a big fan of the car industry (dealers and mechanics alike). I have trust issues...and I only trust Tim and his master Techs. They formally train at various MFRs and are really cool to interact with. They're on a whole other level of pro. Enough; I sound like a commercial but they earned my respects and deserve as much input to these reviews because they always back up their work with the warranty and make sure I'm happy. Btw, Johanna always expertly manages to maintain good composure running things smoothly over the years I've been coming here with my cars. They're a family owned business but run it like a big company with a personal touch focused on customers, reputation, and a smooth ride.
I'm proud how you guys have grown over the years.
Hi Larry, Thank you for your kind words. We put every effort into ensuring we take care of our customers and their BMWs, and we really appreciate you letting us know we are doing just that. It is a pleasure working with you and your family, and we are grateful for your loyalty. Sincerely, Johanna Reichert
Hi Larry, Thank you for your kind words. We put every effort into ensuring we take care of our customers and their BMWs, and we really appreciate you letting us know we are doing just that. It is a pleasure working with you and your family, and we are grateful for your loyalty. Sincerely, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Tim is always more than helpful with any issues I have with my 335i. He is very detailed with the repairs and documents everything with pictures so that you can see everything that is going on with your car. On my last trip to their shop he saved me 1000 dollars, because of a service he recommended I do the previous service. I wouldn't take my BMW anywhere else and strongly reccomend this shop for anyone that's tired of dumping thousands into dealership repair Bills.
Verified Bimmer PhD are the best of the best when it came time to getting my 2004 E46 M3 taken care of. It all starts with Tim and Johanna and the amazing appreciation they have for their business and the clients/customers that come through their doors. I had numerous issues with my M3 ranging from the vanos, power steering, belts, rod bearing, alternator to name a few to just getting the car up to speed on standard/routine maintenance. Tim is very educated and well rehearsed in BMW specifically M cars. He knows how they need to be taken care of and his passion and respect for the cars can been seen through his customer service as well as through his employees that help him get the job done. I highly recommend to anyone that has a BMW and needs the attention to detail like I did to stop by and get their car taken care of by Bimmer PhD. I myself didn't trust many people with my car but I knew when Tim had the car that he would get the job done. He listens to you and treats you more than just a customer but as a friend and will do everything that he can to see a smile on your face and the end of the day!
Verified Tim was professional and explained their process from the moment I messaged him and met him in person. The convertible top of my 6 series had issues and I took it to another shop who "guessed" what it could be. Obviously nobody wants to pay someone to guess, so I took my car to Tim @ bimmerphd. They inspected it and of all things for a shop to do, they found a recall on my convertible top and actually drove my car to the dealer for me! They were able to resolve the issue and all it cost was inspection and sensor cost! A shop could have easily said they can fix it and charged Thousands for this, but Tim was so honest and upfront. As a fellow business owner in the industry, I tip my hat to a job so well done from Tim and his crew. I will 100% be returning for routine maintenance and any other repairs I may need in the future. If you need some BMW work done, do NOT hesitate to take your car here, it is well worth it. Plus he hooks you up with cool things like pens and keychains for being a customer :)
Hi E.V., Thank you for your positive words. It is always our goal to ensure the customer has the best experience with us. We are very happy we were able to assist you in letting you know the repair was covered by the factory warranty on your vehicle. We know it's always nice to know you have someone looking out for your best interest. We strive to give all our customers that peace of mind. Happy Holidays, Tim and Johanna
Hi E.V., Thank you for your positive words. It is always our goal to ensure the customer has the best experience with us. We are very happy we were able to assist you in letting you know the repair was covered by the factory warranty on your vehicle. We know it's always nice to know you have someone looking out for your best interest. We strive to give all our customers that peace of mind. Happy Holidays, Tim and Johanna
Verified I took my 535i here for an alignment. When it comes to cars, I am borderline OCD about a car driving the way it's designed to drive. I had a minor alignment issue and had taken my car to a nearby BMW dealership and they said the alignment was fine. But, I could sense something was off. I found Tim and his company on a BMW discussion forum, called Tim, and it was immediately clear that he's knowledgeable, precise, and more OCD about perfection than I am. I brought my car in and Tim's crew found a problem with the toe in setting on the alignment that the dealership overlooked. Bimmer PhD fixed the problem and Tim personally test drove my car to ensure I would be satisfied. The problem is fixed and the car drives like it's brand new. If you care about properly maintaining your BMW, I highly recommend you see Tim and his crew.
Hi Sean, Thank you for your review. We are very happy you had a great experience with us and we could meet your expectations in getting your 535 to feel like it drives new! We are here whenever you need us. Happy Holidays, Tim and Johanna
Hi Sean, Thank you for your review. We are very happy you had a great experience with us and we could meet your expectations in getting your 535 to feel like it drives new! We are here whenever you need us. Happy Holidays, Tim and Johanna
Verified Tim and his team a true professionals. I've just clocked over 100k mi on my 335xi and he's kept it humming like it just rolled off the lot. Frankly, I thought about selling it because everyone knows what happens when your BMW crossed that mark. $$$! Detailed service descriptions (with before and after pictures of every component!), pride in their workmanship, straight advice, and knowing that experienced techs are working on my car keep me coming back for every service. If you have a Bimmer you love and live in LA, you should be bringing it here. Period.
Hi Patrick, Thank you for your review of your experience with us. We strive to be professional and offer a service that goes above and beyond for our customers. We are very grateful to have such amazing customers as yourself. Sincerely, Tim and Johanna
Hi Patrick, Thank you for your review of your experience with us. We strive to be professional and offer a service that goes above and beyond for our customers. We are very grateful to have such amazing customers as yourself. Sincerely, Tim and Johanna
Verified Tim and Johanna are absolutely fantastic. They are extremely helpful and explain everything very well. I had them work on my last BMW E60 and now on my F10 and I couldn't be happier.
Hi Isaac, Thank you for your kind words. It has been our pleasure working with you on both of your vehicles. We are very glad you liked the F10 and decided to purchase it. Enjoy! Sincerely, Johanna Reichert
Hi Isaac, Thank you for your kind words. It has been our pleasure working with you on both of your vehicles. We are very glad you liked the F10 and decided to purchase it. Enjoy! Sincerely, Johanna Reichert
Verified 
+0
Hi Stephen, Thank you for sharing your experience with us. It has been a pleasure working with a true E46 M3 enthusiast like you. We are always here to help you out, now and in the future. Sincerely, Johanna Reichert
Verified Tim, Johanna, and the team at Bimmer PhD are fantastic. When I have had any issue with my 2006 Z4, I take it straight to them. Tim always shows me exactly what's wrong and even tells me when I can hold off on recommended services or when a repair is absolutely necessary. I appreciate his honesty. The shop is busy so be sure to call ahead and schedule an appointment.
Dear BLR, It has been our pleasure working with you on your Z4. Thank you for sharing your experience with us. We were sad when you sold the Z4, but are very happy you are enjoying your new car so much. Let us know if we can be of help in the future. Sincerely, Johanna Reichert
Dear BLR, It has been our pleasure working with you on your Z4. Thank you for sharing your experience with us. We were sad when you sold the Z4, but are very happy you are enjoying your new car so much. Let us know if we can be of help in the future. Sincerely, Johanna Reichert
Verified My 2007 530i needed a lot of work and I was on a bit of a budget so TIm the owner cut my bill in half by thoroughly going thru all the stuff that needed to be done and took his time to explain what needed to be done asap and what could wait till next service , very satisfiedwith the professionalism and one on one service I received from everyone at phd. Highly recommend
Will, Thank you for sharing your experience with us. We know keeping any vehicle, especially a BMW, in reliable running order takes a lot of work, and is sometimes difficult and frustrating. We are honored to have helped you out and worked with you to get your 530i in the best running condition. Sincerely, Johanna Reichert
Will, Thank you for sharing your experience with us. We know keeping any vehicle, especially a BMW, in reliable running order takes a lot of work, and is sometimes difficult and frustrating. We are honored to have helped you out and worked with you to get your 530i in the best running condition. Sincerely, Johanna Reichert
Verified The Bimmer PhD team is very knowledgeable and serviced my 2010 335d ever since the factory warranty expired. They performed regular maintenance as well as preventative maintenance (BG transmission service) ... Tim and his team replaced my suspension when the vehicle was feeling worse for wear, and it complete changed the driving experience... it felt better than original. Sporty, but not rigid... very smooth. I recommend anyone looking for BMW service, no matter the year of your vehicle, to stop by and have a conversation with Tim and his team. They will not disappoint.
Knowledge, reliable and fair
Chris, Thank you for sharing your experience with us. We have been privileged to work with you, as well as some of your family members who also own a BMW. We are grateful for your support and endeavor to continue to give the same great, thorough service in the future. Thank You, Johanna Reichert
Chris, Thank you for sharing your experience with us. We have been privileged to work with you, as well as some of your family members who also own a BMW. We are grateful for your support and endeavor to continue to give the same great, thorough service in the future. Thank You, Johanna Reichert
Trustindex verifies that the original source of the review is Google. Echoing other reviews, great service great shop!
My 2013 BMW 740i computer indicated I needed brake pads, Bimmer PHD said there was still plenty of pad ware left to drive another 13,000 miles or so, the sensor needed correcting.
Bimmer PHD could have installed new brake pads and rotors and I would have not been the wiser, but they chose integrity first, what a rare thing these days.
They completed other necessary service items in timely fashion.
I will be a repeat customer.
Verified My experience was fantastic from the beginning. Asked Tim for a huge favor in getting me in for a PPI before I flew into town to potentially buy an e46 M3. He managed to squeeze in the car and took extra time to get a quality PPI completed after hours. I showed my friend who is in the car business and he said that was a very thorough PPI. If I was in the area I'd definitely continue to use their services as they were very knowledgeable and professional. Thanks! Car drove back 500 miles no problem.
Hi Eric, Thank you for taking the time to give us feedback. It is great to know that our hard work is appreciated. We pride ourselves on our structured, photo documented inspections, that help you, the customer, have peace of mind in the purchase you made. Enjoy your beautiful Laguna Seca ///M3. Sincerely, Johanna Reichert Bimmer PhD Motorsports (626)792-9222
Hi Eric, Thank you for taking the time to give us feedback. It is great to know that our hard work is appreciated. We pride ourselves on our structured, photo documented inspections, that help you, the customer, have peace of mind in the purchase you made. Enjoy your beautiful Laguna Seca ///M3. Sincerely, Johanna Reichert Bimmer PhD Motorsports (626)792-9222
Trustindex verifies that the original source of the review is Google. Amazing customer service super friendly and knowledgeable
Verified Tim is a BMW expert. He know's it all and has the experience as a master tech at dealerships. His shop is small but very clean and orderly, much like your local dealership. Not the cheapest, but you'll definitely pay a lot less here than at the dealer, and still get that level of experience. Highly recommended
Dear Alex, Thank you for your kind words. It is our goal to provide our customers with an amazing experience, from our clean shop, to making sure our customers know what their vehicle needs, to a one on one experience, custom catered to you. We are proud that we were able to help you out & greatly appreciate your feed back. Sincerely, Johanna Reichert Bimmer PhD Motorsports (626)792-9222
Dear Alex, Thank you for your kind words. It is our goal to provide our customers with an amazing experience, from our clean shop, to making sure our customers know what their vehicle needs, to a one on one experience, custom catered to you. We are proud that we were able to help you out & greatly appreciate your feed back. Sincerely, Johanna Reichert Bimmer PhD Motorsports (626)792-9222
Verified Tim, you should just open up a University of BMW and graduate the first class of PhDs!
Jokes aside, this is an excellent shop to take your BMW to. This is by far one of the best BMW, if not one of the best auto service/repair shops I've had the pleasure of doing business with. The owner Tim Chakarian is a master technician who is very precise with knowledge on BMWs. He doesn't just throw parts or guess to fix a problem. What he'll do is trace the problem to its root cause like an MD/DO would and then educate the client about the issue and how to prevent it from occurring again. Also, his process of transparency is second to none as he does a great job of photo documentation with every service/repair job to make the process honest and clear while educating you how systems work with each other and why some parts that fail can affect more than one system.
Not to mention that he has excellent techs under his guidance and how each job is done with great attention to detail. Also, even as skilled as the techs are, they are still sent to training to be educated on the latest tech so that even the new BMWs can be serviced here! Now, as good as they are, they are cheaper than a dealer, but that doesn't mean that they will be exactly cheap as it does depend on what service/repair you may need. After all, they do have a good warranty of 3 years/36,000 miles on all work performed and you are paying for service that specializes ONLY on BMWs and nothing else, ensuring quality control.
I have never had to second guess any work here as each job was done well and I have not had to go back for corrections. For enthusiasts and fans of the Roundel, this place will not disappoint!
Thank you Tim and staff for doing a wonderful job! Keep up the great work.
PS: I think you should really open up a University of BMW Tim! :)
Tony, Thank you for your review and trust in us. We do not take your trust lightly. It is always appreciated when our customers recognize the passion that Tim, and our team, have for all BMWs. We strive to stay updated on our training, so we can ensure we stay sharp and on the cutting edge of technology and BMWs. It is our pleasure to do this, so we can make sure you are assured we know what your BMW needs, when it needs it. I'll make sure you are the first one to know when Bimmer PhD University opens. :) Thank You, Johanna Reichert Bimmer PhD Motorsports (626)792-9222
Tony, Thank you for your review and trust in us. We do not take your trust lightly. It is always appreciated when our customers recognize the passion that Tim, and our team, have for all BMWs. We strive to stay updated on our training, so we can ensure we stay sharp and on the cutting edge of technology and BMWs. It is our pleasure to do this, so we can make sure you are assured we know what your BMW needs, when it needs it. I'll make sure you are the first one to know when Bimmer PhD University opens. :) Thank You, Johanna Reichert Bimmer PhD Motorsports (626)792-9222
Verified I recently had the pleasure of working with Tim for an evaluation on a car I intended to purchase. I have worked with quite a few BMW specialist shops in the past and I would rate Bimmer PhD at the very top. The extremely detailed report that was given to me which included many photos of the car and its components was beyond any Pre Purchase Inspection/Evaluation I have ever received. Not to mention the time Tim spent on the phone with me post Inspection to explain his findings and opinion even further.
I would highly recommend working with Tim and Bimmer PhD Motorsport for any service or upgrades needed on your BMW due to their knowledge and professionalism. I only wish that I was local to them so I could use them for more work!
Verified I bought an after market hitch for my X5 which required removal of the rear bumper to installing the hitch assembly. There was a malfunction with the locking mechanism and they sent it back to the manufacturer (even though I didn't buy the hitch through them), received the new part and installed it without additional charge. Their staff was very professional and friendly. Had I not already locked in a maintenance program with a dealer, I would definitely bring my car back for future service and will do so once my maintenance period ends.
Trustindex verifies that the original source of the review is Google. A great BMW shop to bring your BMW for regular maintenances or repairs. Tim and his technicians have always done 100% on my repairs and maintenances on both my cars. Very honest business that actually cares about BMW cars and especially their customers. Hands-down this place is better than an actual BMW repair dealer.
Verified Tim explains all repairs in everyday language and helps you understand your car's immediate issues. He and his crew know their business! We are so impressed by their professionalism, integrity, and customer service. And they guarantee their work. Our 2010 Diesel Bimmer ran well before, but now it performs better than ever. We won't take our BMW anywhere else!.
Trustindex verifies that the original source of the review is Google. Easily the most thorough mechanics I've been to in my 30 years of driving. Great customer service and reasonable prices. Their estimate sheets are incredibly detailed and prioritized but easy to understand. Best BMW shop in Southern CA!!
Verified If you ever I mean EVER need any type of assistance with your Bimmer come to Bimmer PhD. I had a problem with the motor and switch for my passenger side window and didn't know what to do or where to go. I came across Bimmer PHD and Tim was very polite and knew exactly what the problem was and gave me two estimates which were the best prices I have ever seen. Also to mention he ordered the parts right away and was able to have my Bimmer repaired and ready to go the same day and was willing to stay closing hours for me to get off work to be able to pick my car up.
David is also knowledgeable and was a huge help as well. I came in a second time with no appointment ready to get the second part for my Bimmer done and even though he was booked most of the day, he was able to fix it right on the spot. The costumer service, repairs, estimates etc. we're amazing. Thank you guys for everything and I will be returning soon for any of my Bimmer needs.
Trustindex verifies that the original source of the review is Google. I appreciate Bimmer PhD greatly, it is like getting dealership service, they really know these cars and how to treat people. Can't say enough about Tim, he is a Bimmer PhD, the other guys are very informed as well.
Verified Bimmer PHD won't let you down. Great experience! Tim, the founder of Bimmer PHD is a real BMW expert!
Verified Really excellent and honest service. Saved me $400 by avoiding unnecessary repairs. David was helpful.
Verified I've only written 6 reviews because I reserve them for when someone goes above and beyond my expectations.
Initially we took our car to BMW for a diagnostics because...that's what we always do when something is wrong. We weren't getting the answers we wanted and were reluctant to find out our repair would be roughly $3,000... and since the car is worth maybe 3 times that we decided to do some shopping.
I called Tim at Bimmer PhD and he carefully walked me through what needed to be done and without rushing he spent 20 minutes running some numbers for me and at that point we were pretty much sold.
We saved roughly $800 on the repair and he was communicative throughout the entire process. From the time we spoke on the phone, to when we were making decisions on what repairs to do, and up to the time the car was ready to be picked up the whole process was smooth.
Tim and the rest of the team are true professionals and I wouldn't take my BMW anywhere else.
Regards,
Ben
Verified BIMMER PhD is great. Tim took the time to tell me what a reasonable routine service plan will look like specific to my car. He was willing to walk me through what should be done now and what can wait. He was also great about telling me what optional services should be paired together to save costs.
I'll certainly be back and am willing to make the drive from my new place.
Verified Tim the owner is super honest. Great guy and highly recommend. Probably the best BMW mechanic in the area.
Trustindex verifies that the original source of the review is Google. They take care of you and your BMW. It's all about love here.
Trustindex verifies that the original source of the review is Google. You must realize that if you have been addicted to "free" maintenance on your BMW or bought a used BMW that to own and properly maintain a BMW will not be inexpensive. If you are not able to afford the increasingly expensive replacement of major systems on your car you should sell out and drive a Toyota. And you understand that when the car is running well and the road ahead is free you won't be satisfied with a Toyota so open the wallet and give Tim and his crew a short leash and get'r done. The car will respond and give you many years of happy motoring.
Trustindex verifies that the original source of the review is Google. If you drive a BMW, this is the only place you should go!!!
Verified TL;DR You have to bring your vehicle here if you have a BMW and it needs repairs or servicing.
First and foremost, I am getting a PhD in biomechanics and I say this because I appreciate meticulousness and learning. These guys spot all of the details and don't miss anything. I had a pre-purchase inspection performed on a future car I was interested in. The car looked IMMACULATE on the exterior and the engine bay, but they spotted small things that the dealership tried to cover up but couldn't: differential needs servicing, oil was found in the coolant, struts were leaking, expansion tank is ballooning, thermostat hoses are worn, brake fluid at 3% moisture and a whole slew of other things. Trust me, they don't miss a beat.
Secondly, Tim was really awesome. He explained everything in great detail and spent over an hour discussing questions, concerns or car parts with me. I have a fair amount of theoretical car knowledge (the part names, how they work, etc.) but I have about 3% practical knowledge (spotting it immediately in the car). Tim pretty much made my day. We were there about an hour after they closed and he showed me all of the areas of the car that had issues. We identified every piece of the car that he addresses had problems and I got to explore the car while it was raised and had an amazing learning experience.
As I said before, they are the most thorough car shop I know. For pricing - my observations are simply this: 1.) you'll pay less money if you go to a regular car mechanic than you will at BimmerPhD, 2.) you'll pay a lot more money if you go to a BMW dealership, 3.) BimmerPhD is somewhere in the middle, but probably leans towards the cheaper side and it will be well worth your money. IMO- most mechanics "identify" a problem and "fix" and hope they were right (unless it was a really obvious problem). Dealerships don't do anything really, they are the worst. BimmerPhD will charge a little more than your dealership but they will keep your car in better shape and save you money in the long run.
Trustindex verifies that the original source of the review is Google. 5.0 star rating
Like the best doctors, Tim addresses the root cause of issues rather than simply treating the symptoms. He understands that various parts of an automobile are a collection of systems working in synergy, not in isolation. Lesser mechanics may only treat symptoms and fail to diagnose root causes -- problems that may cascade and cause even bigger problems in the future if not satisfactorily addressed.
Tim is also a walking encyclopedia of knowledge, and he's happy to "talk shop" with you until you reach your saturation point.
I had four new Michelin Pilot Super Sport tires installed on my 2010 535i M Sport, a process that included road force balancing and alignment. The difference is astonishing. The car now rides as smooth as glass, and it's eerily quiet. It handles like a different, substantially improved car.
I chose to wait at the shop for the duration of the work, and I was impressed with the waiting area's comfort and cleanliness. The bathroom in particular is far cleaner and better decorated that what you'd find in many restaurants, let alone an automotive service garage.
If you're just looking for the cheapest repair option and don't really care about technical details, a thorough diagnosis, and a comprehensive explanation of options for solutions, Bimmer PhD's advantages will probably be lost on you. However, you'd be doing yourself and your vehicle a disservice by not taking advantage of Tim's expertise and thoroughness.
This was only my first visit in what I foresee to be an ongoing and fruitful relationship with Bimmer PhD.
If you're a BMW enthusiast who takes pride in ownership and seeks to keep your vehicle in top condition for many years to come, you'd be hard pressed to find a better partner than Bimmer PhD.
Verified I've taken my car to a series of mechanics over the decade that I've owned it, and am so happy that I finally stumbled upon Bimmer PhD a fews years ago based on their Yelp reviews. Their thoroughness, transparency and quality is absolutely top notch.
After I drop my car off and they take a look at it, I receive an email with photos and an explanation of the problem, and Tim always then elaborates on what is needed and why. I actually feel like I have passing knowledge about how a car functions at this point simply because Tim gives such in-depth explanations about the repair work. Everyone who works there is friendly and customer service-oriented, and like the dealer they will get you a rental car if your repair takes longer than a day.
With car repair, you get what you pay for. I bought an expensive car, and I'm not surprised or upset that repairing it is sometimes costly; I've tried cheaper mechanics over the years and wound up having ongoing problems because of shoddy work and/or replacements parts. I want the job done well, and with Bimmer PhD I have peace of mind that when they say something is fixed, it is truly fixed. Three years of service on my car has demonstrated the quality of their work. My car is now over 100,000 miles and running smoothly, largely thanks to their staying on top of potential problems.
If you have a BMW, do your car a favor and take it here.
Verified I've been bringing my car here for years, and I've never considered another shop for my 2005 330i ZHP.
Why?
I require the best for my car. For some people, cars are disposable. But I expect to keep my BMW for another 100k miles, which means I need a smart team with integrity that knows BMW inside and out. My car has given me some great memories and a whole lot of entertainment, and obviously I want to keep those memories coming.
Tim and his team are professional, knowledgeable, and honest. Here is what I've experienced at other mechanics: undelivered promises, misdiagnosing the problem, fixing the symptom instead of the cause, and shoddy workmanship that meant multiple fixes. There's none of that with Tim. Whatever problem your car is having, Tim has seen it before, knows how to fix it, and will complete it correctly the first time. He'll give you all of the options available and help you make the right one.
Another thing I like is that all problems with the car are photographed and explained. If he says fluid is leaking or some part is damaged, just ask him to show you and he'll whip out his phone and walk you through what's wrong. If that's not enough, just ask Tim a question about the problem and listen to him give you more information than you could possibly handle. The other reviews are not exaggerating when they say he knows everything about BMWs.
Most importantly, I like having the confidence that repairs and improvements are done correctly, and result in a better, safer ride. This is why I've trusted Tim with everything from routine oil services (more than an oil change, know the difference!) and brake jobs to cooling system repairs and transmission maintenance.
You bought a BMW, not a Civic. That BMW requires care and attention that only a BMW-trained, tried-and-tested professional can offer. That means being proactive and paying a little more. Of course you can take it somewhere else and play the price game. Sure, you could try to make repairs yourself. But I promise you'll likely end up taking it back to Tim when you or the other guy cut corners that put your car and more importantly your life in jeopardy.
There is a reason the guy down the street may charge less - he's going to do a worse job. He's going to do a worse job, use cheaper parts, take longer, and/or mess up. There is no better deal than getting the best. You're getting the best with Tim and his team.
If you take pride in your car, want the safest ride, and want to protect your investment, take your vehicle to Bimmer PhD.
Verified If I needed a mechanic in Pasadena, Tim at Bimmer PhD Motorsports would be my choice. Why? Because Tim went out of his way to take my call about a 325i wagon that I was trying to buy. I needed someone's help in Pasadena because I live in Arizona and I was not going to just fly to LA to buy a car without a thorough pre-purchase inspection. Tim spent a lot of time on the phone to start with taking time out of his business day to answer some questions and do some research on the BMW Wagon that I had been looking at. That alone is very cool! He had no guarantee that I would take the car to him for the pre-purchase inspection, but he still returned all of my calls and exchanged emails. It ended up someone else bought the car before I could get it inspected by Tim. The amount of knowledge and passion Tim has for BMW's was obvious in our conversations. He was open with his advice and I learned great deal about the '03 to '05 Wagons. He also did research on the car that I was looking at, so he took more time than just the calls and emails. I know a fair amount about BMW's, my wife and I own a 1990 325is and we have a great mechanic here in Phoenix. Without a great mechanic owning an older BMW would not be something I would do. Based on my experience of interacting with Tim I would gladly bring my BMW to be maintained by him and his staff. It was such a pleasure talking to Tim - he's a straight shooter and I look forward to meeting him when I'm in LA. Pasadena you're lucky to have Bimmer PhD Motorsports in your neighborhood.
Verified I'm glad I found Tim and his team. They seem to provide great service and great work just for the principle of it. Always fair and honest.
Verified When I bought a used BMW I knew maintaining the vehicle to extend its life was critical. I looked around for many different mechanics and the best one I could have ever found was Tim and the folks here at Bimmer PhD. They explained every repair and want you 2 get your car back in perfect running condition and Care that your car is in optimal running order. Every repair that I will have is explained and you are confident that the work is done right. I love to talk to Tim and you are left feeling knowledgeable and knowing that the work is done right the first time and you are not leaving with unnecessary work done or charges. You also know that if there's a problem you can contact him and he will explain it or troubleshoot it on the Fly before you guys come in. This is the best most professional and ethical repair shop I've ever seen and they handle both of my BMWs. I love them you will too
Trustindex verifies that the original source of the review is Google. Always great service
Verified Like the best doctors, Tim addresses the root cause of issues rather than simply treating the symptoms. He understands that various parts of an automobile are a collection of systems working in synergy, not in isolation. Lesser mechanics may only treat symptoms and fail to diagnose root causes -- problems that may cascade and cause even bigger problems in the future if not satisfactorily addressed.
Tim is also a walking encyclopedia of knowledge, and he's happy to "talk shop" with you until you reach your saturation point.
I had four new Michelin Pilot Super Sport tires installed on my 2010 535i M Sport, a process that included road force balancing and alignment. The difference is astonishing. The car now rides as smooth as glass, and it's eerily quiet. It handles like a different, substantially improved car.
I chose to wait at the shop for the duration of the work, and I was impressed with the waiting area's comfort and cleanliness. The bathroom in particular is far cleaner and better decorated that what you'd find in many restaurants, let alone an automotive service garage.
If you're just looking for the cheapest repair option and don't really care about technical details, a thorough diagnosis, and a comprehensive explanation of options for solutions, Bimmer PhD's advantages will probably be lost on you. However, you'd be doing yourself and your vehicle a disservice by not taking advantage of Tim's expertise and thoroughness.
This was only my first visit in what I foresee to be an ongoing and fruitful relationship with Bimmer PhD.
If you're a BMW enthusiast who takes pride in ownership and seeks to keep your vehicle in top condition for many years to come, you'd be hard pressed to find a better partner than Bimmer PhD.
Verified The best auto repair shop for your BMW. I've been doing business with PhD for several years and have had both a BMW and Mini Cooper repaired and maintained there. The owner and techs are very knowledgable and guarantee a high quality of work.
Trustindex verifies that the original source of the review is Google. Tim did a great job with my old BMW. Excellent service, and honest!
Trustindex verifies that the original source of the review is Google. Worth the drive from Anaheim! I drove my father's 2006 330i past several dealerships and euro independent shops straight to Bimmer PhD. They really care about the longevity of your BMW, top notch service.
I used to live in Pasadena.
Verified Hands down the best service I've ever received. Tim and Johanna run a tight operation over here at Bimmer Phd and customer satisfaction rules the roost. I've been bringing my Bmw here since the warranty ran out for regular maintenance as well as to repair the things that break down over many miles. Each visit I receive an in depth explanation of the required service and have even received a complimentary rental car if I needed to not be there waiting. My car is coming up on 100,000 miles and still drives like a dream thanks to the thorough and efficient team working over at Bimmer Phd.
Tim and the crew are professional, personable, hilarious, and knowledgable all rolled into one beautiful Bmw package. Highly recommend them for all your Bmw service needs!!!
Verified Tim is probably the best mechanic I've ever been to and here's why:
I bought my X5 from CarMax a few years ago and purchased an aftermarket warranty with it. CarMax initially told me that I could take my car to any BMW dealership to have repairs done. This worked the first time I had an issue. The cost of this issue that was covered basically meant that I had more/less broken even on the warranty.
With the latest issue(s) I had, I took my car back to Santa Monica BMW (where the above work was done) but the warranty company denied my claim - even though all the items were covered by the policy. They claimed that the labor rates were too high, even though the rates hadn't changed since the time they approved my claim through SM BMW. So I had to go through the hassle of getting my car diagnosed by BMW only to have my claim denied AND I had to pay like $400 out of pocket (which was eventually reimbursed by the warranty company). So I called up the warranty company and got a list of approved vendors near my office. In addition to Bimmer PHD being at the top of the list, a few of my co-workers also recommended them so I took my car there.
Tim and his team did the most comprehensive diagnosis of my car I've ever seen! Within a day, he had detailed photos of each and every thing they found - where as SM BMW only looked at what I complained about. In addition to the photos he had a detailed write up of each and every issue to present to the warranty company. I was on pins and needles for a while (almost a week), since the warranty company dragged their feet sending out an inspector to verify TIm's claims. They, of course, did everything they could to not pay but Tim fought hard with them and ultimately got the claim approved - ~$6k worth of work! If Tim wasn't so detailed and thorough then this claim would have probably been denied. I don't think SM BMW or any dealership would put this level of effort into one case.
If you have a BMW that needs work, Tim is your man! But this is especially true if you're looking to get things covered by a warranty. Tim is an expert in this regard and knows how to present a case in such a way that it can't be denied. Of course in addition to this, him and his team are BMW experts (doctors)! I got my car back a few days ago, and it literally drives like I just drove it off the lot.
Lastly, Tim is a hell of a nice guy and Bimmer PHD is a family owned and operated shop, so it felt great to be supporting this local business. As long as I have a BMW, Tim is my guy.
Verified Tim is as responsible a mechanic as I've seen. He educates and enables his clients so that they can make the best decision for them.
It's pricier than your corner jiffy lube if you are just getting an oil change, but I definitely recommend Tim and they guys at Bimmer Phd if you need any major/minor work done on your BMW.
(the were even nice enough to pick me up from my house to get the car)
Verified I bought a used 2007 BMW 328i Sport Wagon back in 2012 and searched for the best mechanic who wasn't a dealer. And I found Tim and the Bimmer PhD crew. I have never regretted choosing Tim. I appreciate the straight talk and honest assessment of what's going on with my car. I know enough about cars to know that his assessment is honest and the price is fair. I have never been hustled for extra services that were unnecessary.
It's the best relationship with a mechanic I have ever had. I have no idea what the one star reviews are talking about.
Trustindex verifies that the original source of the review is Google. Just got off the phone with Tim. He spend 45minutes telling me exactly what i needed to do to keep my E46 on the road. Not all of it was going to take place in his shop so even through he knew that he would not get paid he took the time to explain anyway. He is not trying to load you up with parts and labor, if you don't need to do it right away he will tell you! If you are going to a place like this you care about your car but but know you cant break the bank. thank you Tim
Verified Tim has been a God send. I meet Tim on the side of the road one night when my 2002 BMW 325 CI Coupe engine gave out on me. This was about 5 years ago. He fixed my baby up really nice and at a wonderful affordable cost! Ever since then he has been my number one go to guy for car repair and advice. I trust him with my car and my pocket book...lol. As a result of the quality of his work and the confidence I have in his integrity my parents who own a 2005 BMW 745LI soon became customers and friends. We highly recommend this BIMMERPHD you will not be disappointed!
Verified Service is better than average. Less costly than the dealer. They explain it all. Haven't had a problem with my 08 x5 after their repairs / which I have had with other European Service Centers.
Verified Brought the car in for service just before Thanksgiving. The team evaluated everything that was needed and gave me the rundown. We decided to do the bare minimum work and there was no pressure to spend more than I currently wanted to spend. The car was ready exactly when they said it would be and the price was less than discussed. I would definitely recommend BIMMER PHD to others.
Verified Thank you to Tim and the gang at BIMMER PhD! We ran into an emergency and had to take our car to a dealer in Sherman Oaks. Not only did they charge and replace parts that were less than a year old they seemed to be devoid of ethics. They were completely chauvinistic and insisted on calling my husband when he clearly told them to call me. With the guidance and thorough records from Tim and the team I at least got some money back for the parts.
I have been going to BPhD since I bought my used BMW, they have always been honest, fair and on my side. Not to mention they know these cars in side and out. They help you determine what work can wait and what is urgent, at a reasonable price. Don't take my word for it call and compare they will be cheaper or honest if your 1st quote is fair. I highly recommend them!
Trustindex verifies that the original source of the review is Google. Great for servicing my X5. Price was about a third of what my dealer quoted. Very professional, great service and they pick up and drop off to the Metro stop.
Trustindex verifies that the original source of the review is Google. This the best and by far the most knowledgeable BMW specialist in town. Tim and Johanna run a clean and friendly facility with expert technicians and service writers. The only place I trust with my M3 is BimmerPhD.
Trustindex verifies that the original source of the review is Google. I moved across country and was in in need of a new mechanic for my 530. I was fortunate to have found Tim and Bimmer PhD through online reviews, so thought I should add my own review.
Skilled, straight forward, and honest are great traits in a mechanic. And you find all three here. In the two years that I have been coming here, I have grown to really trust this shop. It feels more like we are a partnership working together to solve problems. If there is a cheaper way to remedy a problem, they will tell you. If aftermarket parts are a better value, they will tell you.
When my 10 year old car was starting to need more frequent work, Tim gave me an realistic prognosis of what work was coming up. With that longer term information, I could make an informed decision on whether to do the work that was needed in the short term.
I subsequently sold that car and replaced it with another brand. One of the real hurdles for me in getting the new car was getting over the fact that Tim doesn't work on that brand and I have to find a new mechanic. Even though I liked another brands model better, I seriously considered another BMW so I could stick with this shop. 'Nuff said.
Trustindex verifies that the original source of the review is Google. Tim and his team are fantastic. I have been going to them for 5 years and they have been professional, met deadlines and are gentle when "issues" are discovered. I highly recommend them to any BMW owner.
Verified I've been bringing my 128i for service for a few years and never had any problems. The staff and service is 5 star. I always get the service needed for my car and the price is great compared to what the dealer charges. I will definitely be back and highly recommend this place for all your BMW car repairs.
Verified This review is long overdue and for that, I apologize Tim, Johanna, and Raffi. Bimmer PhD is a top notch operation. The personalized, customer service is over the top. On my first visit, my X3 had some serious issues that were not easy to address. Tim and his team worked tirelessly to fix the problems and helped to minimize the costs at every turn. In the office, Tim's wife Johanna is super sweet and personable and Raffi has gone out of his way being helpful, even driving me back and forth from my home to the shop on numerous occasions. The whole team is exceptionally knowledgable and goes out of their way to treat you like a friend. I don't know what I would do without their expertise and guidance and for that, I am very grateful Bimmer PhD!
Verified Tim and Rafi are the dudes when it comes to BMWs. I've had them service my Z4 for three years and I've had the best experience with this shop. They always take me through every issue so you understand every step, and always meet their deadlines. I've put about 40k miles on my car, and I can look forward to another 40k with the BimmerPhD team. If you want honest and dependable service for your Ultimate Driving Machine, this is where you take your ride. Cheers!
Trustindex verifies that the original source of the review is Google. I can't say enough about this place. Tim and the guys at Bimmer PhD are just that...they are simply doctors. I can always expect a thorough explanation about what needs to do be done with my car. I have had 3 unfortunate issues with my cars and BimmerPhd made it as painless as possible.
They are honest and very good at what they do. I trust them over any dealership. I know I am giving a lot of praise here but I can't say enough about this place. It's a very nice feeling knowing you can trust your mechanic. If you need a place for your BMW and some Mini issues this is the place for you.
Verified Tim and his team are top notch. I have been coming to him since I bought my 2001 330CI in 2009 and they have never let me down. Most recently, I brought in my car for maintenance and received a BG engine cleaning treatment. Not only does my car feel smoother but I have more power. The staff at BMW PHD have proven themselves time and again with me and are the only one's that I let work on my BMW.
Verified Seriously the nicest, most helpful people who go above and beyond to make sure that your experience and your car is in the best shape. Tim and Johanna run a FANTASTIC shop with mechanics who truly know what they're doing and love it. I will never take my car elsewhere!
Trustindex verifies that the original source of the review is Google. I dropped off my 2007 550i for repair. The staff was professional, courteous, and the price was amazing. I knew what was wrong with my car so I was able to get a few phone quotes. Bimmer PhD was 40% less than the dealer in Monrovia. They said it might take a day, but they were able to get it done the same day. I arrived to find my car washed and check out was quick. I highly recommend Bimmer PhD.
Verified The best.
Don't trust your BMW to any dealer or mechanic for that matter. They take care in everything they do. You are getting a tremendous value for your money here. Tim will be the first one to say that he isn't the cheapest mechanic in town. That might be true, but I doubt you can get this level of detail and experience for the extremely reasonable rates he charges:
Examples:
2 Pumps for Wiper: Dealer- $700; Phd- $63
In this case, Tim found the pumps did not have to be replaced like the dealer insisted. Instead they were able to diagnose the problem correctly and save me lots of money
Oil Change- Less than half of what dealer charges
Lastly, I have seen firsthand the shoddy repair work of dealers. If you let a dealer work on your BMW's engine you are setting yourself up for a regular schedule of bending over and taking it in the rear.
Verified Tim and Johanna are great. They will take good care of you, in the most efficient way possible and will be honest and forthright with your questions. Tim is very knowledgable about his training and expertise. If you bring your car here, know that it is in good hands and you will get quality craftmanship. I only drive BMW and so this is the mechanic for me. Thank you for always taking good care of me. You both ROCK
Hi Satchel, It is great to hear that you are happy with our service. It is our pleasure to help you out and ensure you have reliable transportation. Thank you for sharing your experience with us. Sincerely, Johanna Reichert
Hi Satchel, It is great to hear that you are happy with our service. It is our pleasure to help you out and ensure you have reliable transportation. Thank you for sharing your experience with us. Sincerely, Johanna Reichert
Verified I miss this shop. Since I moved to the bay area, i have not been able to find an independant BMW shop like Bimmer PHD. For my e36 and e39, Tim and his crew are the only ones i trust to perform any kind of work on my cars. no BS and no hassle, they are upfront and to the point.
Trustindex verifies that the original source of the review is Google. There is a number of features of this workshop I value very positively. First of all, Tim and his staff are authentic BMW experts who know their job and really look after your car once you put it in their hands. The first time I brought my car to Bimmer PhD they discovered and fixed an ignition problem that other workshops had been unable to identify and solve. I only regret not to have brought my car to Bimmer Phd from the very beginning of the problem. Afterwards, I’ve had my BMW repaired in this shop for other issues, being the result always very satisfactory. Furthermore, after a repair, they always pay close attention to all minor details, handing me over a car that looks and performs pretty much like a brand-new one.
Something I would also like to highlight is that I’ve always found a professional, friendly as well as respectful, attitude towards me as a customer, taking always in consideration my requirements when it comes to elaborate a definite work order that effectively addreses the problem and, at the same time, balances my expectations of quality and affordability. In addition, I appreciate that they spare no time in order to make sure that I have understood both the nature of the problem and its implications, and also keeping me updated as they progress through the repair work.
To sum up, at Bimmer PhD I have found a very professional and affordable service for my BMW, and I strongly recommend this workshop to anyone who owns a bimmer and really cares about it.
Verified I recently had an issue with the invisihitch that I had Bimmer PHD originally install. Tim from Bimmer PHD worked like a madman to get the problem solved and more importantly worked tirelessly with Invisihitch to get them involved in solving my issue.
In short, I had a short timeframe to get the hitch fixed, and Tim made it happen and helped to significantly minimize the cost to me.
I cannot stress how pleased I am with the experience. While I live in Las Vegas, I'm willing to come to Pasadena to have Bimmer PHD work on my BMWs. They are the best and most knowledgeable shop i've encountered over the past 25 years.
For those in Southern Cal, Bimmer PHD is the best and most efficient BMW shop. While others have commented on their costs, my experience has been that their costs are extremely reasonable especially when compared to dealers or even other BMW shops.
Tim is first class and his entire crew exemplifies that approach.
Verified These guys are very competent. The setup is clean and professional.
This is a shop for someone who wants to keep their car in tip-top condition and spare no expense. They have the diagnostics to rival the dealer.
If you need to leave your car, they dispatch Enterprise to pick you up and give you a rental within minutes for only about $30/day. Spend enough and that gets comped.
I was a little disappointed with the excessive hard-sell up-selling and $172.50 labor to replace 6 spark-plugs (30 minute job).
Good shop overall, especially for major work requiring a high level of competence.
Verified Everyone here is awesome and trying to help you with whatever you ACTUALLY need for your car and nothing more (crazy, i know). I told the owner, Tim, my budget is kind of tight, and he got everything done at an affordable price. They send you texts to confirm appointments and remind you what time they're at. Very organized and professional work! Thanks guys! I'll be back when the time comes.
Verified Tim Chakarian (Owner) and his wife Johanna Reichert (Vice President) are reliable, trustworthy, thorough, detailed, knowlegeable, experienced and proficient at Motorsports mechanics. The diagnostic data and individualized follow-up they give is unmatched. I have owned many Porsches and BMWs, consequently, experienced with high-end, elite dealership service and prices!. That said, I prefer my experience with TIm, Johanna and the Bimmer Phd team. They're just as competent, but their down-to-earth and so are their prices. Tim himself provides personalized, detailed diagnostic calls and reports that give you peace of mind. His reception area and shop is clean, tidy, welcoming. They "deliver" on-time and within quote! I happened upon Tim and his shop as a drive by, new to California, fresh from Arizona. Having never heard of Bimmer Phd, nor Tim, I pulled up to his shop randomly when I was having a minor issue with my 2007 BMW 328i... I went in as an unscheduled, unfamiliar, non-existing customer pleading, "Can anyone help me?". Tim dropped what he was doing, hopped in my car and diagnosed it. He didn't charge me a dime nor try to upsell me. That was my first impression and lasting impression of Tim. Good people, good shop, reliable, trustworthy service!
Verified Following the minor aesthetic revamp on the Bimmer, it desperately needed some TLC, which was long overdue. Nevertheless, the only place I trust to take the whip is to Tim and his wife's shop. We couldn't be more pleased and thankful for the effort they made to squeeze us in for an overdue service. Regardless what measures need to be taken, they've always been able to deliver each and every time. It makes it very easy to be loyal customers to an established and well respected privately owned business. I know I can count on them to continue to keep us as happy customers. The high quality service and care is just one piece of the whole pie. Tim, his lovely wife, and staff are very personable and make each experience a special one.
Verified Once again these guys have come through... My car was wayyyy over due for service and when I called to schedule an appointment they were all booked up until after the holidays. Tim told me to drop the car off anyway and he'd make sure it got the services it needed. They ended up staying after hours so that they made sure I was taken care of... Now that's customer service and as long as I own a bmw this is the only place I'll go.
Verified 1995 M3
Came in with my aftermarket camber arm that had a bushing popping out of place.
Didn't get the guys name, but he took it to the back of the shop while I sat down to read a magazine. Not even 2 pages into the article he comes back and sadly said it couldn't be fixed.
"So nothing worked eh?" I said, as I put the zine down. I made my way over and he revealed the camber arm with the bushing pressed back into order.
He had fixed it! I was grateful and enjoyed the humor. The guy casually went back to work and I asked the boss at the desk how much.
Not a dime.
He said it's good karma and I too believe in that. I had first come here to get some flywheel work done months ago and although they didn't do the type of work I needed they sent me to FMS down the street- another great place to go.
Little things like this in the community is why I like supporting small local shops and reminds me one of the reasons why I still enjoy BMWs.
Verified I can't say enough great things about the guys at Bimmer PhD. Tim has been very helpful with all my cars problems this year and there have been plenty. Tim and his guys are friendly, helpful and very knowledgable. I was taking my car to another mechanic who was very expensive and did some work that was not right. Tim and his guys fixed everything and it was less expensive. They are pretty transparent with pricing and I trusted their pricing completely. If you need a BMW mechanic this is your spot. Thanks Tim for all your help with my car. 2006 white 325i manual love!
Verified Being a few months past the warranty, I was searching for a capable shop to delve into the failure of my CiC/navigation for a 2008 X5 3.0si which blinked out with an acrid smell of burnt plastic and electrical ozone.
After reading the stellar reviews for Bimmer PhD and the fact that they were very close to home, I decided to take the vehicle to Tim and his team.
It was the right choice.
The capable team at Bimmer PhD jumped in, addressed my multiple concerns (CiC dark, lost engine performance, AC, power steering wobble) and communicated clearly based on MY overall plan for the car (sell, keep, etc).
Tim was very thorough in reviewing my options with cost considerations and ensuring I understood the work that was being completed, as well as the benefit of the work.
As it turns out, my 2 year old daughter had put a penny in the nav DVD slot and shorted the board when we hit a bump. The Bimmer PhD team even tried to see if they could repair the component instead of the unit. As it turned out, repair was not possible but we got a re-manufactured with a core deposit and saved a lot of money with this approach.
With some trust established, I relayed my other concerns about the X5 and Tim provided some options and considerations to help address those as well.
In passing, I heard Tim turn down a customer's business for another vehicle type that he felt could be better handled by a local competitor. Really uncommon, but after my education from Tim's team, I understood the complexity of these cars and the glaring fact that a specialty in BMWs is required to get it right.
I essentially wound up doing an early 100k tune up. Tim provided the ability to inspect the ruined nav and took pictures of the pitch-black "lifetime" fluids. He even proposed a less costly, more effective solution for the power steering wobble.
As the risk of providing too good of a review, I would say that I would even recommend taking cars still under warranty for an inspection to ensure the dealer is truly delivering on its stated promises to keep your BMW baby in tip-top shape.
Overall A+:
1) Trustworthy/Honest
2) Certified/Knowledgeable
3) Flexible Options to fit MY goals
4) Good communication
5) Fixed it right - no shortcuts
6) Saved a ton of $, especially over dealer costs
All the best, thanks Tim, Raffi and crew!
Looking forward to an additional shop in the future, say in AZ?
-J. Khan
Pasadena, CA
PS - They even returned the penny found in the nav!
Verified The only place I'll take my E46 to. They're familiar with the symptoms I experienced and verified it during inspection. Makes you feel like your car is in good hands. I know finding a good mechanic is hard. That's why most people choose the dealer. Especially for their BMW. I'm done with dealers. This place is more convenient, friendly, and cheaper than the dealer.
Verified Wow! This place has great people and excellent service. So my 1999 bmw m3 thermostat and fuel gauge where not functionally correctly and first thing I thought to myself was to go check out bmw phD. The first thing Tim (the owner) did was check my fuses and guess what problem solved. Although they where extremely busy he took the time to check out my car. Nice spot, convenient location, and most importantly quality service which other german mechanic shops lack. Thanks again bmw phd
Verified I don't really rate Yelp places rather I just sift through the various places near me to see what people think however, I will rate this place.
The guys were great! Friendly and fun!
Initially walked in for an oil change and a rattling noise from under my car. They were able to find the problem of the rattling and some other problems that I should be concerned with. Walked me to back to show me the "needs attentions" of my car, which was just a replacement of two tires.
Came back two days later with an appointment and got my tires mounted and aligned. Before they began they realized the tires that were sent were not the right ones for my car. They personally called and told me the price difference and said they will go pick up the correct tires right now so I can get out by 12:00. (I needed to leave by 12:00) Which they did! They finished right on time and they did a complimentary car wash inside and outside of my car. Which was really awesome of them cause my car really needed it!
My e90 is clean and glossy and it has a Bimmerphd license cover so I guess I'll be advertising for them I don't mind... that is until I get my school license cover!
I'll be back to get tinted windows!
Oh they have this cool system of green yellow and red which tells you the severity of the parts on your car and they email you for future appointments.
Thanks guys!! I really appreciate it! :)
Verified I broke down driving through town and they managed to get my vehicle in even though they were busy. They explained all the options and prices, and clearly showed me the risks and benefits to the minimum required repairs and the max. They stayed late to get me back on the road, and I will probably drive 2 1/2 hours out of my way next time to get the work done right. They are thorough and have fair prices. Less expensive than a dealer for sure. Very clean facilities and they take pride in their work.
Verified Very knowledgeable staff, and amazing customer service! They are willing to work with me on a budget, which really helps! Without hesitation I would recommend Bimmer PhD Motorsports to anyone in need of service in their car. They really do go above and beyond the expectations of any mechanic I've been to! :) They also helped get a rental, which really helped me out too! It's hard to live in LA and not have a car.
Verified Just got some more work done, not as drastic as the last time but VERY pleased with the results! Performance tune that my car so desperately needed after the cold air intake & exhaust (amazing throttle response now!). Tim got me a GREAT deal on powder coating my wheels and wrapped them in new tires. I'm sure most people dread taking their car into the shop but I truly look forward to it...such a friendly and knowledgeable staff, just an all around pleasant experience every time! And the fact that they work so well with my extended warranty company to get everything done in a timely manner is the icing on the cake. I know first-hand having dealt with these people before and it's a HUGE headache, so I'm so grateful that they file the claims and deal with all the correspondence. If you haven't had the pleasure of the Bimmer PhD experience and love your car even half as much as I do then GOOOOO!!!!
Trustindex verifies that the original source of the review is Google. Honest BMW shop with very knowledgable technicians that fix your car right and at a great price. The employees are all very friendly and theres even a really nice waiting area. Highly recommended! Thanks for everything guys! -William
Verified If you're looking for an incredibly honest and knowledgable shop to take care of your BMW, look no further. Whether you're needing basic maintenance or help with performance applications (like me), you'll find that Tim, Raffi, CJ and the rest will definitely be able to help you out. Thanks for everything guys! -William
Verified These guys are so amazing. My husband took my 2002 BMW X5 here. The poor car was completely messed up. The suspension dropped the back end of the car. There were leaks, and endless other problems since the car hit over 100k miles.
These guys made my car run like a brand new Bimmer. Just like when I first purchased it.
On top of their skills, they are such nice down to earth guys. They have great communication, and will let you know everything wrong with your car before actually doing the work, to make sure your comfortable and understand what exactly is wrong.
My car is good to go now, and I'm sure it can go another 100k miles after the help of Bimmer PHD.
I recommend anyone to go to them! They are amazing!! I won't trust anyone else on my cars anymore!
Verified I just moved out here a few months ago and one day my car started running extremely rough on 5 of 6 cylinders. I checked the reviews of some nearby places and none compared to Bimmer PHD. Tim and the guys explain everything to you very clearly and it's good to know someone is treating your car right. I will definitely be using these guys for everything with my car in the future.
Verified Needed clips for driver door. Excellent service, fixed on the spot, very very reasonable pricing, best bathroom of any shop, coffee w flavored creamer and good advice. Best shop experience ever!
Verified This place is awesome. I had an electrical issue with my 2010 335d and called them based on Yelp reviews for some advice (having never spent a dime there)... they went ABOVE AND BEYOND to ensure I was in good shape. The car was working perfectly after I followed their advice. They have definitely earned a customer. Very knowledgeable. Extremely competent. These guys know what they are doing.
Trustindex verifies that the original source of the review is Google. Like a lot of people, I hate dealing with any kind of car problems. I don't even like getting gas. I was so relieved to have found an honest BMW shop/mechanic. Tim and the crew are all wonderful. They really know about BMWs. That's all they do at Bimmer PhD. My 2005 X3 eventually fell out of warranty, and I knew I didn't want to continue taking it to the dealer for service. When I noticed white smoke on start up one day, I took it to Bimmer PhD because, luckily, I work nearby. They analyzed and inspected everything and found the problem right away. The prices are excellent (which was something I was dreading). My X3 ran like brand new when they were done and the price was surprisingly low (as compared to the dealer). They bend over backwards to meet deadlines and always produce quality work. I recently came back because something was wrong with one of my power windows. It was also time for a for brake inspection, oil change, etc. A small part in the window system broke. They didn't try to sell me a new motor; they just replaced the part. After an inspection, they let me know what needs attention now and what can wait. Again, the prices are excellent and the work is quality. When they were done, they had it washed too! I would highly recommend. As long as they are in business, I am a customer!!
Verified These guys know BMWs. That is indisputable.
I brought the wife's 2006 X3 with 60k on it here, as the tires were wearing unevenly and my typical shop had just kind of shrugged and said "they all do that." Well, that struck me as absurd, so I found Bimmer PhD, which is nearby my office. I asked them to check the suspension, as well as look for any other issues.
Well, as I expected they found some worn bushings, plus a bad alignment from the previous owner. But they also found two oil leaks I was totally unaware of -- one of which was dripping on the headers (bad news). While fixing the leaks, they found some bad tensioners. These damn cars are great to drive, but holy hell they're made too intricately for their own good. If you're going to own a BMW, know that you're going to have to sink some cash into them. I own two. I'm now thinking of selling my 330cic just to be a one-bimmer household.
So yeah, they know what to look for. And that's why you go to a specialist like PhD. They caught things my everyday wrench simply missed.
But don't expect to save money. They're not quite dealership expensive, but they're significantly more than your local do-it-all wrench. You're paying for the necessary diagnostic equipment and knowledge to properly care for your bimmer in the same way as a dealership.
Will I use them again? Yes. But only when something significant comes up (SES light, etc) or for alignments, or perhaps for an annual or bi-annual check-up. But I'll be going to my local wrench for oil changes and other more routine maintenance. I make a pretty good living, but I still can't afford to use PhD for everything.
Verified 
+4
Verified Tim, Johanna and their crew are the best. They have worked on both of my BMW , and I am always completely satisfied . Tim is truly a BMW Doctor. My family feel so lucky to have found him .
Sarah & Russell
Verified If I lived in the area this would be my go-to garage. I was in Pasadena for a conference when the battery on my 2002 525 wagon decided to die...while I was at a metered parking space off of Colorado Blvd. Before I called AAA I did a quick google search to figure out where I wanted it towed and Bimmer PhD came up. The reviews were excellent so I called them to confirm the address before I called AAA. Tim was great. Told me not to waste one of my calls to AAA. Came down within 15 minutes and jumped my battery. I followed him back to the shop and less than an hour, and a very reasonable price, I was out the door. Highly recommend.
Verified So I took my 07 X3 to these guys when I saw I needed new brakes. This was my first time going to a service shop other than my dealer as my warranty was out and I knew the dealer would charge a massive amount of money.
So I take it in I get a quote for brakes and a few other items. Pricing was good and much cheaper than the dealer. I pick up my car and on the way home I realize the AC is blowing hot air. I then park at the store and come out and see tons of coolant running from the bottom of the car.
I barely made it home and called Raffi and explained the situation. Thinking maybe they did something to cause this Raffi came all the way out to my house personally after they closed to check the car out.
We couldn't find the issue so they covered a tow the next day to their shop.
Found out my thermostat had been failing for some time and had caused the leak.
Long story short, the issue was not their fault but a random coincidence. Non the less these guys came to my house to look at my car, paid for my tow, and in the end even though they didn't cause the problem only charged me for parts.
Amazing service! I will keep coming back here. Tim actually said to me "reputation is more important than money". Now thats a service focused business. Highly recommend.
Verified Tim and crew are great! I trust them more than BMW. Lol no seriously!
Good guys and they care!
Verified Great service and a fair price. Knowledgeable too. Thank you for placing my invisihitch! AJ
Verified If you are having a problem with a BMW, look no further. Your horror stories of independents over charging you, just give them a chance and see how honest these guys are! They are by far the best experience I have ever had!
Thank you Tim and Raffi and the team of technicians!
Verified Freaked out because my a/c was blowing hot air in the middle of summer. Got my car in on the same day and came out the following with a "legit" a/c that felt so good. The guys at bimmer phd were mad cool and honest. Would definitely bring my car back in. They gave me a to-do list with no pressure at all to come back. Thanks guys! You saved my summer!
Verified I've been going to Tim for about 2 years now. He is absolutely, 100% trustworthy, it's the reason, I believe, he has grown so much so quickly. Tim and his staff are friendly and sooo knowledgeable. They treat you like family and Tim explains every detail to you so that you are aware of what the car needs and why. There have been times when my car has needed multiple repairs and Tim has worked with me on a schedule that fit my budget. He determined what repairs were needed right away and what repairs could wait a couple of months. He then gave me a recommendation of when the repairs should be made AND which repairs should be made at the same time to save money. No other repair shop has ever taken this kind of time. Well, I reviewed Bimmer PhD 2 years ago and gave them 5 stars and I am just as excited to give them another 5 stars two years later.
Verified I have this fear of going to auto shops to get my car fixed. There's been a few times where less than honorable mechanics at auto shops has prayed on my absolute lack of knowledge about cars and ripped me off. Now that I've newly acquired a hubby who knows cars, I put him to good use when my car start getting this burning smell.
The hubby went on yelped and found this place. He called them up and told them over the phone what he thinks is wrong with my car. They were extremely helpful and gave him a quote. The hubby cross referenced it online and their quote seems extremely reasonable considering the labor that goes these things.
So, we made an appointment and took my car in. The guys there were super nice. This guy Tim was especially helpful. The service we got was definitely top notch. It came out costly close to a month's worth of salary for my car but it was mostly money going towards parts. They even gave me some discounts and threw in a few other services like changing my brake fluids and attaching my brake sensors which a previous mechanic from another place "forgot" to put back on. This place proved to me that mechanics can be honorable and fair. I no longer have a phobia towards auto shops...well, just not this one. If you own a BMW and does not want to pay a huge premium by going to the dealership, this is THE place to go. You really can't ask for more. They get you OEM parts and the service is great. My car took 2 days to fix and they offered to get me a rental car for free. Seriously, last time that happened at the dealership, I had to pay for my own rental and they wanted me to let their house mechanic take my car home with him to "test" for issues.
So yeah, this place is awesome! Will definitely come back if there are any more issues with my car. But seriously, I hope I won't be back too soon cuz my bank account can't handle it. =P
Verified They're the real deal. My airbag light has been lit for few months now and I tried to find out what was the cause using a BMW SRS airbag tool but it returned multiple faults and could not be reset. I then brought it to get it checked to a BMW repair shop close to my home and even with them using their own scan equipment, they could not exactly pinpoint the issue and they're asking $180 just to diagnose the problem more by taking things apart. I was about to bite the bullet and take the car to the stealer then I found bimmershops.com. I went through every positive/negative reviews on every BMW repair shops then I came across BimmerPhD which has the most reviews and were all positive so I was thinking that they got to be doing something right for all these people to say something nice about them. So even though they're about 40 miles from where I live, I went ahead and made an appointment. Well I was not disappointed at all. Within 20 minutes, they were able to diagnose and exactly pinpoint the faulty part. They made some phone calls and ordered the part. While waiting for the part to be delivered, they performed a thorough inspection on my car and even fixed some of the minor repairs. I recommend this place to every BMW owner out there. I witnessed this lady asking BimmerPhD if she could bring her car and get their second opinion about the repair that will be done by the stealer and the best part is, the car was still under the BMW warranty. This lady trusted BimmerPhD opinion than the stealer.
One more thing, they have the best restroom that I have ever seen for a car shop, even better than any dealer restroom.
Verified Tim of Bimmer PhD is the BEST! Don't bring your car anywhere else. The most knowledgeable and trustworthy when it comes to BMW. Tim is very upfront with everything and very helpful about future maintenance. "I'm a satisfied customer"
Verified Tim is a genius! He took tim off from his weekend to diagnose my m3. He is very knowledgable and thorough while treating customers cars like if they are his own. I would highly recommend anyone with a BMW that needs maintenance to see Tim. He truely is awesome!!
Verified Tim is a pretty awesome dude. He used to work at a BMW dealer and then branched out on his own. His prices are very fair, the work is thorough, and the man treats the machines like they're his own. He's also got a pretty awesome staff working for him, and if they're good enough for Tim, they're good enough for my M3!
Only downside I see is he needs a bigger space! That's how successful this shop has gotten. And the 5 star yelp rating is no lie, this place is really that awesome. Going to the mechanic is like going to the doctor: you don't really ever wanna go, but if you gotta, better make it the best!
Verified These guys are great, honest, thorough, and fast!
Beyond their service and the way they run their business, I don't think anyone knows more about BMWs than Tim. Tim walked me through every step of the repairs that need to be done on my 01 330i.
Go here for great service and passionate mechanics!
Verified Had the worst experience at Pacific BMW in Glendale on my 528 and found Bimmer PhD from a fellow yelper. Was nervous at first going alone without my boyfriend, but Tim listened and really tried to explain the brake problems with me so i could understand what was wrong with my car. Tim was able to fix the squealing in my brakes, something Pacific BMW couldnt do after three different attempts and months of squealing. Never felt like I was being ripped off, received awesome quotes, and my car was ready in one day. You can tell that he really cares about making the customers happy and is passionate about bmws - he even called me the next day to see if my brakes had stopped squealing! THANK YOU Tim and your crew!!
Verified Ok, I had a long talk with Tim and he is going to find out what is wrong with my transmission. He explained things thoroughly and even offered to not charge for some work he had to do to get the problem figured out. So far so good. Would give five stars but I don't have the car back yet. Will update when it is finished. So far I would highly recommend!
Verified I am so grateful to Tim and all the folks at BIMMER PhD! We desperately needed repairs on our 745Li, so my husband began calling many places to describe the problem we were having with the BMW. Tim was the only one that diagnosed the problem over the phone, so we took it to him, and he was exactly right!
Not only did he correct the original problem, but he also found other problems with the car and corrected them for half the price than the dealership.
He now has our business for life! I can not recommend BIMMER PhD enough!!!
Verified NO BS and HONEST + HONEST + HONEST!. Really isn't that first and foremost? Some other euro car repair shop fed me all kinds of stories on how to fix my steering pump. Not Tim, to the point and real. No cheap parts here.
I've spoken to some of his clients that have actually FOLLWED him around when he was at BMW dealerships before to make certain HE was the tech working on their car. Now that HAS to say something!
Comfortable zero pressure environment. When the problem is being explained Tim can rip it out like a surgeon discussing a complex medical procedure. Yet unlike the Surgeon, Tim makes sure you understand every last step.
Great prices better service.
BTW for you 745 ers with that leaking coolant tube inside the engine, he's now providing an upgraded tube which fixes the issue. Overheard him telling a client. LOL wish I knew what that meant but the client was ecstatic so I figured I would pass it on. Cheers!
Verified Excellent, excellent service, they explain everything down to what they charge for. Couldn't have asked for a better place to bring my BMW. Tim is awesome and his team is quick with repairs. Price for the repairs was what I expected, this place is definitely worth going to over the dealer, especially if your warranty is up! They went above and beyond my expectations. Thank you PhD Motorsports!
Verified Tim is a great guy. Provided me with excellent service and will be coming here from now on. An honest shop that provided a much needed repair on my E60. I would highly recommend bringing in your bimmer to Tim prior to the expiration of warranty in order to see what needs repairs. I recently got scammed by Pacific BMW and thanks to Tim was able to identify many of the repairs they did no perform while under warranty. Well worth the investment.
Verified So glad I found Mr. Tim at Bimmer PhD, thanks once again fellow Yelpers!
The warranty ran out on my R56 Mini a few months ago and the price the BMW dealership quoted me to service my baby was just ridiculous!
Not only did he take care of the scheduled service for about half the price... when I was picking up my car I mentioned a rattle that was coming from the left side of the car that the techs and the dealership couldn't find or fix. Tim looked the car over and figured it out in about 5 minutes, popped off the panel, stuck on some felt tape and sealed it back up for me. All for free! My ride home was the quietest it's been in months.
When your warranty runs out, this is THE place to take your Bavarian machine!
Verified Tim and his staff were great! I didn't feel like like I was being taken at all and they were honest, professional, and overall took care of my car. Quick turn around and my care has been running great, I highly recommend this buisness and will be going back!
Verified Tim and the team did an outstanding job with my 2006 530i! Honesty is their specialty, I took them my rough running bummer and they simply fixed it without trying to up sell me with work I didn't need. I just found my BMW repair shop for life! Great job Tim, I'll be sending you others too!
Verified I took my E46 325i to Tim for the Idler Pulley issue. Tim popped up the hood and took a look. He explained to me in detail what the procedure would be to check the one that made noise. Also!!! he pointed out the real oil leaking problem in about 2 minutes, which took the BMW dealer 2 years and cost me thousand dollars without fixing the problem. Tim gave me a very reasonable quote and got the job done just over night. Wonderful! Johanna was there and treated us kindly. It is great shop! I love the words Tim gave me: I would rather put the right parts in your car and fix it than see you couple times then for the same problem. Tim is the only one now I trust to touch my E46.
Verified i will only take my m3 to theses guys from now on. Tim is the owner operator there and he is real personable and knows bmw. hes been a master tech for over ten years so you know you can trust him with your car. service here is excellent and price is even better. the techs here are down to earth honest guys so you dont have to worry about shady techs here trying to squeeze every penny out of you.
Verified Tim and his crew did an amazing job on my 540i.
Good work in a timely manner and it feels good to help support a small business.
Very professional. I've found my BMW shop.
If you live within 25 miles of this shop and you own a BMW, this is where you want to bring your car.
- Onuora
Verified Tim and his crew are the best. I have a 2004 325ci there prices are fair and the professionalism is really nice. They give you a price then do the work and give you the car back when they promise it. Its nice to have a place to take my car and not worry if its going to be done right the first time and the price is fair. Tim and the guys keep doing what your doing
Verified Tim and his crew did a great job on my 2000 Z3. I'd taken my car into a local dealer, but after 3 days in their shop the dealer techs were unable to reproduce the condition.
So I decided to take my car elsewhere. I was hesitant at first, because I'd been the victim of some substandard work by a local BMW shop before. Since then, I'd been taking my car to a dealer, which was atrociously expensive but at least I could count on them. But the dealer let me down this time, and my car really needed some serious repair.
Based on some excellent reviews, I called Tim up and took my car over to his shop. He was extremely easy-going and knowledgable. I told him what was going on with my car (a loud knocking sound coming from the bottom of the car when I accelerated) and he immediately knew what was happening -- the center bearing of my driveshaft was worn out. On our test drive, again we couldn't reproduce the knocking sound, but Tim was positive that the center bearing was the culprit. In fact, he and his crew were just then working on an M3 with the same issue, and Tim took me back to the garage to show me the worn center bearing on the M3.
Tim then explained to me the repair process: he'd send out my driveshaft to another shop to be rebuilt (which saved me several hundred dollars off a new driveshaft). I also needed a new drive disc coupler for the driveshaft. This part was on "galactic back-order" and would have to be shipped from Germany. Tim said he'd install replace the driveshaft first, and then when the other part came in he'd install it free of charge.
Pretty much everything happened as Tim described. After a couple of trips to his shop, my car is running better than when I bought it! All in all, I probably spent half as much as I would have if I'd let the dealer fix my car. I'd recommend BMW PhD to everyone, especially if you're out of warranty.
Verified Your Car is in Good Hands with BMW PhD.
Tim, the owner, is extremely dedicated to providing a high level of service and customer satisfaction. I have taken my wife's BMW to Tim's shop twice and I was extremely impressed by Tim's dedication and knowledge with Bmw's and also to his commitment in doing whatever he could to help us.
Background: Tim has worked in the auto industry for years. Specifically, he has worked at several BMW dealerships. Because he has worked with BMW's for so long, he knows the cars like the back of his hands. He also has a network of current BMW service advisers and dealers that most shop owners do not have. Moreover, because Tim has had BMW training, he does things above and beyond what normal BMW shops do. For example, when we brought our car in, the first thing he does is to check for any recalls/BMW notifications for our make/model of the car. He does this so that his customers can save money and also to have safety/recall concerns addressed. In our case, Tim worked on our car and then did further investigation to find out that there were leaks due to gasket/seal issues. Tim then arranged to have our car repaired at Monrovia BMW. Everything was seamless.
The second time we went to Tim's shop is a great example of how dedicated Tim is to his customers. My wife and our 6 month old son were in downtown when the check engine lights went off and the BMW would not drive any further (unrelated to the first repair). My wife was in a state of panic and after she called me, I immediately called tow companies and then called Tim to check whether we could have the BMW towed. Tim suggested a couple of Tow companies and I called them. They were far cheaper than the quotes that I got. With Tim's help, my wife and baby were safe, the BMW was on its way to Tim's shop, and towing costs were extremely reasonable. All of this on a late Friday afternoon. Later that night when I went to pick the car up, Tim was still at the shop at around 7-8 pm. I later found out that his family had been waiting for him to go to Big bear for the weekend. Tim stayed at the shop to work on our car and another customer's car so that we would have our cars with us over the weekend.
Tim and his wife are honest, hard-working people who take the time to provide a high level of good, old fashioned service.
Verified Just got my valves adjusted on my 04' M3. Tim and his guys did a great job on my car. Got a detailed invoice with all my valve specs written by hand. I know where my valves were, where they need to be, and what size shims they put in my car to bring them back to spec. When your spending money, it's nice to learn something. Tim is very patient and informative. Money well spent! Time to drive!
Verified This shop and TIM are awesome!! Had a $150 pre-purchase inspection done today on a 2007 550i. Worth every penny!! I couldn't believe it, this guy spent over 2 HOURS going over everything with me inside and out!! He's got all the systems the dealer's have, tons of experience, tons of knowledge, enjoys helping people out...most importantly he's super honest and VERY reasonable.
It's good to know there are still very trustworthy certified mechanics out there that know BMW's in side and out and aren't looking to break your wallet. Definitely will be coming here again! Went into my purchase super confident after going to the BMW PHD today!
Verified I can't say enough POSITIVE things about Tim and Johanna!!! I am very careful with my car, if anytime there's a problem, I take it into them and they get it right in and look at it for me. I had questions on buying a new car and they sat me down and helped for 2 HOURS to make sure I knew what I was doing...I don't know many friends who would do that, yet alone car mechanics!!!! They are two of the NICEST, most HONEST, down-to-earth and RELIABLE people I have ever encountered. I will forever be in gratitude to BMW PhD!!!!
Verified Tim and the team at BMW PhD Motorsports are the greatest. They're thorough, meticulous, trustworthy, fast, reliable, and surprisingly affordable. You receive the expert level of repair service that you would at a high end BMW dealership for only a fraction of the cost. Tim knows BMW's inside and out--he quickly diagnosed the problem with my 2000 323ci, provided a very fair estimate, and completed the job 2 hours earlier than he originally promised. He even provided me with a loaner car for the day so I could run some local errands! I highly recommend BMW PhD Motorsports to any BMW owners in the Los Angeles area...you won't be disappointed.
Verified If you need good, high quality reliable service and trust worthy help, then go to Tim and his team at BMW PhD. I have a 2005 M3, out of warranty. I did my homework and thought about of locations then I went onto bimmer forums for more research. Bottom line, Tim and his team fill the void of top notch quality service at reasonable prices with work that you can trust and SEE!. They only focus on BMWs and if yours needs help, go to BMW PhD Motorsports. They're friendly, reliable and trustworthy. Only reason I'm not giving them 5 stars is because I've only used them once. In about 8,000 miles, I'll be back for another tune up.
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