EXCELLENT
TrustindexTrustindexTrustindexTrustindexTrustindex
Based on 140 reviews
Posted on Google Google
K A
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Until now, the best company that I have had for asking airlines for compensation. And furthermore the only one, that will always answer. 10/10
Posted on Google Google
Roman Kurowski
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Agnieszka, the Claim Fights' representative that handled our case, was very professional answering our questions and filing our claim. The information she gave us was accurate and we received the indemnity from the airline in stipulated time. Thanks !!!
Posted on Google Google
Luca Banfi
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
I contacted Claim Flights after a flight cancellation. The customer service was excellent—helpful, responsive, and professional. I received my reimbursement after about four months, with clear communication throughout and a satisfying compensation. Highly recommended!
Posted on Google Google
Ravi John
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
I had a delayed flight with Etihad and was clearly eligible for compensation under European Regulation No. 261/2004. However, when I contacted Etihad directly, they rejected my claim. That’s when I found Claim Flights based on their great reviews—and I’m so glad I did. Their website was easy to use and immediately confirmed that I was eligible for compensation. From the start, the communication was prompt, clear, and reassuring. A special thanks to Agnieszka Fanslau, who guided me through the entire process with professionalism and empathy. I was kept informed at every step, and her support really put me at ease. In the end, Claim Flights succeeded in getting me the compensation I was entitled to, which I would not have received without their help. I have no hesitation in recommending Agnieszka & Claim Flights to anyone dealing with a flight delay or cancellation.
Posted on Google Google
Luis PR
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
I would like to express my gratitude for the excellent support provided by Agnieszka Fanslau throughout my flight claim process. Despite the challenges and the time it took due to the airline’s part in the delay, Agnieszka was always incredibly attentive, professional, and responsive to my emails. Her timely and efficient communication made the entire experience much smoother. She was consistently kind, clear, and helpful, ensuring I was updated every step of the way. Thanks to her dedication and expertise, the claim was successfully resolved. I highly recommend their services!
Posted on Google Google
William Tharakan
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Worked with Agnieszka Fanslau for a flight cancellation claim by WIzz Air. She was amazing to work with, very responsive and provided updates along the way. In the end, after a few months of work the claim was successful. Highly recommend based on this experience.
Posted on Google Google
Lana Nov
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Great customer service, good communications and support.
Posted on Google Google
Olivier
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Very easy to file a claim. I was kept updated and communication was polite. Highly recommended
Posted on Google Google
Erik Polano
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Great experience getting compensation successfully for my canceled flight! Everything was handled by the with even my own personal liaison at the company Agnieszka. Would use again!
Posted on Google Google
Rick Schulze
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
They made the process very simple and easy. They took the frustration out of the process. We just received our funds and are happy with the outcome.