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Raelene Calugay profile picture
Raelene Calugay
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This resort was 10/10 incredible for young families like ours. The staff were so welcoming and friendly. The Mitra kids club was a life saver for our 10 month old. The lazy river was so relaxing and not to mention The Spa. The lovely Dina was my masseuse and she gave 10/10 A+++ service- she was so nice and super helpful and had the best technique. Dina was the best masseuse at The Spa- thank you sooo much! We will definitely come back. :) I highly recommend this resort hotel 🤍👌🏽🙌🏽🏆
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nev maxfield
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Spent 6 nights at this wonderful resort with our 10 month old for his first international trip. The hotel staff and its amenities were sensational and really catered to our little one. Everyone one of the staff from all the pool boys (Gus, Putu) were so lovely and great with our son, the restaurant staff also really lovely and accommodated our messy infant with absolute grace. The hotel grounds are incredible with lush greenery and two amazing pools. The kids room is beautifully appointed with lush views of the gardens and the staff working in there a super lovely and great with children. I really enjoyed playing in there and the pool boys help out when short staffed and were just the best. In fact all the staff were really lovely to our little one. All the plants are designed to maintain privacy throughout. Our room was really nice and well appointed, Desta who was servicing our room always made sure to keep it extra tidy for us and would make animals for the little one out of towels. Can’t really fault this hotel. Ultra relaxing, luxurious, kid friendly, fantastic restaurant, even the grounds keepers all were genuinely kind and approachable. Don’t want to leave. We will be back that is for certain. Admin were also really supportive and help with everything we needed. The photos you see online represent the hotel rooms exceptionally well. What you see is what you get 5 star luxury. Sanur doesn’t have a lot to offer like Seminyak so come here to unwind away from the bustle and bliss out
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Dayu Mang Puspadi profile picture
Dayu Mang Puspadi
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Ideal buat yg nyari hotel di Sanur dgn view pantai yg tenang
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junqiao profile picture
junqiao
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Excellent nice place, delicious breakfast, good service, especially Gus Eka, Oka, Eka, very kindhearted
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Lisa C profile picture
Lisa C
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Wonderful stay Great stay, the rooms are huge, the lazy river is the best thing ever and the staff are wonderful
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Paul R profile picture
Paul R
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Best place in Sanur What an amazing place ! Sumitra is next level resort in a quiet part of Sanur but a beachside walk to shops and cafes. Staff were brilliant and were super attentive. Rooms spotlessly clean and food especially breakfast amazing !
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이태훈 profile picture
이태훈
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더 머무르고 싶은 호텔. 편하게 릴렉스 하고 주변을 거닐기 좋음. 가성비 좋은 럭셔리급 5성급 호텔 음식 맛있고 식당에서 바로 앞에 해변이 보이며(수영장 뷰와 함께) 공연도 제공. 리버사이드 풀? 은 일반적인 호텔에 없는 수영장으로 튜브를 빌려서 사용가능하고 물살이 살짝 있어서 수영을 재밌게 즐길 수 있음. 24시간 음식 룸서비스 가능. 직원들도 잘 교육되어 있음. 1박만 했는데 시간만 된다면 2박 이상 했으면 좋았을 것 같음. THANK YOU TOTOK
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Andrea C profile picture
Andrea C
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Highly recommended Beautiful location and facilities, great restaurant and very friendly and helpful staff. Highly recommended !!
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astrid yuwono
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+5
Perfect place to have a slow living vacation mode New & fresh amenities and facilities Enjoy the lazy river Taking the afternoon tea with a view
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John Meade profile picture
John Meade
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+7
March 2026. Excellent new addition to the luxury resorts on the southern end of the Sanur beach walk
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Doddy Arief Wibowo profile picture
Doddy Arief Wibowo
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+0
Hotel baru, cocok untuk long stay keluarga Banyak aktifitas bs dilakukan di pantai Ombak Sanur tenang, lebih aman untuk anak-anak
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Rini Pane profile picture
Rini Pane
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pelayanan ok bngt, suasana resortnya tenang, pemandangan view pantai. pokok nyaaa mantaaappppp
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Victor K profile picture
Victor K
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Small and private hotel with great service Coming here for 2 nights was great experience for me. Staff is very helpful and friendly. Location nearby public beach with good pedestrian Breakfast is delicious, and the pool is enjoyable for adults and kids.
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Tien F profile picture
Tien F
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Good view hotel Beautiful resort with relaxing atmosphere and great swimming pools. The staffs are friendly and helpful.
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Austranti profile picture
Austranti
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Perfect Slow Living Vacation at Sanur New & fresh amenities and facilities 🤩, enjoyed the lazy river😘, taking the afternoon tea with a view 😍
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Valerie H profile picture
Valerie H
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Paradise on Bali It was absolutely fantastic! Very friendly and professional staff and the hotel close to the beach! A dream!
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Scott Z profile picture
Scott Z
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Amazing experience on first trip to Bali For our first trip to Bali we could not have chosen a better place to stay. The resort is beautiful and in a great location right on the beach near a long sidewalk, the spa was wonderfully relaxing, and the staff was incredibly friendly - everyone, all the time. We rented a villa with pool - it was spacious & clean, and butler service responded immediately to every request. Thank you Yogi, Oka, and Leo!! And despite being a resort, the prices were incredibly reasonable; we had no concerns eating at restaurant or ordering room service (food was delicious too!).
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Alvin Ung profile picture
Alvin Ung
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+4
Sumitra is a place where you can see the sunrise and the sunset in Bali. It's where everything comes together -- design, service and food -- like their one of-a-kind "Lazy River" that weaves past the restaurant, rooms and well-tended grounds. Top highlights include: 1. Sumptuous Rooms. Suites. Villas. Can't go wrong with whatever you choose. Love the custom wood carvings, marble and stone, and plush, high-quality bedding. Oh, there's ice cream in the refrigerator. 2. Attentive service. Every member of the team is consistently kind, attentive and proactive. The butlers, waiters and spa staff are genuinely helpful and they also ask for feedback. Even the admin and grounds staff are responsive. I loved how the guy cleaning the tiles stood up and chatted with me. 3. Elevated food, home style portions. The Flow restaurant offers a lovely mix of Western and Asian dishes by Chef David Wong who spent 25 years in the UK and also worked at the Four Seasons Hotel in KL. (I wrote a separate review). Great service and smiles. 4. Free bikes to explore the Sanur beachfront. My son and I biked daily. We witnessed a Balinese ash scattering ceremony, and a local Sanur resident invited us into her 40 year old home. Sanur is not an antiseptic beachfront; it bursts forth with serendipitous moments. 5. Laps and lazy river. You can actually do laps in the pool or sit poolside to watch the traditional kites flying high in the sky. Or slide into a tube and drift along a uniquely relaxing lazy river. Sumitra means "Good friend". We felt befriended by the staff. Friendship is a luxury. My family came here to meet good friends in Bali. We befriended their children. And we left more relaxed - and as better friends.
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imam setiawan profile picture
imam setiawan
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Villa nya mewah dan nyaman, suasana pantai
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Алина Грицкевич profile picture
Алина Грицкевич
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+4
Шикарный отель около океана! Прекрасная еда, огромные номера. Детская комната и бассейн были отличными. Спасибо за отдых
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swantika saraswati profile picture
swantika saraswati
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Love this place a lot ❤️
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Sue G profile picture
Sue G
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A beautiful hotel, stunning location and wonderful staff This was our first time in Bali and our first stay in Sumatra Luxury Villas and resort but we hope to visit again. The service was excellent- with particular thanks to Yogi, Oka, Eva and Adi. Our room was beautiful and spacious with sea views and the restaurant, pool and location were all beyond our expectations. Thank you to all who looked after us. A truly wonderful experience.
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prismatic13 profile picture
prismatic13
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great service, relaxing place we had a great stay at sumitra. the staff were really friendly. yogi, leo and ima were extremely helpful and assisting us all the way. highly recommend
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Sylvain B profile picture
Sylvain B
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Magnifique. Tout est parfait !!!! Magnifique à tous points Je conseille vivement
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Laura Chow profile picture
Laura Chow
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+6
Opened in June 2025, and the ocean-facing suite is sparkling clean ✨. However, the 3rd and 4th levels have yet to be opened for booking; I was only able to get a room on the 2nd level. Live TV channels (e.g., BBC, CNN, CNA) are still unavailable. It is also quite a distance to the nearest convenience store. The service staff are very polite and hospitable 😍 I’m especially grateful to FO Manager Ms Sri, who took the time to engage with me and listen to my concerns. She kindly offered me a complimentary upgrade to an ocean grand suite with an expansive & wonderful view of hotel grounds & the sea👍👏❤️ Moreover, the restaurant service officer, Mr Gustra, provided excellent service and prepared my favourite masala tea daily 🌟❤️ Thank you, Sumitra, for delivering a memorable vacation 💥🌊🌞
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Denise H profile picture
Denise H
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Spoilt rotten We had the most amazing stay. We were spoilt non stop by the beautiful staff. Everyone bent over backwards, they even prepared for us a beautiful flower bath when we returned after a full day out. So luxurious The place is absolutely spotless. Staff superb.
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Dreamer482834 profile picture
Dreamer482834
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Exceptional 😍 This hotel is outstanding in every way. The position, the rooms, hotel grounds, food and staff were exceptional. More importantly, the staff supported us through a difficult time when our flights were constantly getting cancelled and we had to repeatedly rebook the room. The staff were polite, respectful and kind, just lovely human beings who made a terrible situation tolerable. I had a few mosquito bites ( probably not hotel related) ..the staff in the evening plugged mosquito repellent in the room which l though was a lovely act of caring/ kindness. If we are lucky enough to visit Bali again this hotel would be first choice. Thank you 😍
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Kevin Chang profile picture
Kevin Chang
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1.早餐超級精緻而且可以吃到飽 2.泳池非常漂亮 3.有漂漂河可以廢 4.服務人員超級友善 5.環境很清幽但地點稍微偏僻 6.離全聯類型超市車程6分鐘 重點環境很乾淨✨
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Waty profile picture
Waty
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Very nice to have good experience during stay here. Good vibes, helpful staff, good foood, healthy yoga class with Bli Yoga, nice toning muscle class with Bli Gus Wira, and paddle @ pantai sanur behind the villa. Hopefully can be back here someday. Thank you for the nice experience 🤗💕❤️
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Susan B profile picture
Susan B
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Highly recommended We loved this hotel. Excellent and friendly staff. We also liked the location, at the southern end of the beach boardwalk trail. Fabulous infinity pool overlooking the beach. Good food and service. Beautifully maintained grounds. Highly recommend
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ross440 profile picture
ross440
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Wonderful stay in Sanur We had a wonderful stay at Sumitra Villas. We were in a garden view room, they initially had us on the ground floor but we had wanted something higher up (as the outdoor area was a bit exposed to the path running behind the villas), and they were able to move us up to level three with a minimum of fuss. The room was lovely, and had a nice view across to the garden next door. Breakfast was fantastic, served à la carte and not a buffet as you often get, but you can order as much as you’d like with plenty of variety. They also provide an afternoon tea which was extremely welcome after a hard day relaxing by the beautiful pool, or winding your way along the lazy river. The villa is located at the southern end of the sanur promenade, with bikes supplied so you can explore easily if walking isn’t for you. We were able to find lots of wonderful eateries within walking distance.
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Dancing C profile picture
Dancing C
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The swimming pool was great, and the room condition was excellent. Being on the ground floor actually made it even bette Best ever swimming pool and godd service.
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VEUILLET KARINE profile picture
VEUILLET KARINE
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Vraiment parfait ! Très bonne table, la villa avec piscine est parfaite, le personnel adorable, le spa génial... c'est top, excellent rapport qualité/prix. Nous sommes restés 17 jours et tout à été parfait. Merci à toute l'équipe 😍
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Kristina Meseguer profile picture
Kristina Meseguer
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I highly recommend this hotel – we were absolutely delighted! Everything was simply perfect from the moment we arrived until we left. The room was very clean, cozy, and well-maintained, with all the necessary amenities. The staff were incredibly friendly, helpful, and always ready to assist, creating a truly special atmosphere. The food was amazing! A wide variety of choices, everything fresh and very delicious. There was something new to try every day. The pool is beautiful and well-kept, a perfect place to relax. And the biggest advantage – the sea is just steps away, so you can enjoy stunning views and peaceful moments anytime. We will definitely come back again!
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Szymon Żurek profile picture
Szymon Żurek
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+2
Fantastic place to stay. Excellent service and food. Went above and beyond
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Y. K. profile picture
Y. K.
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+4
Luxus, der begeistert – ein unvergesslicher Aufenthalt in Bali! Von der ersten Minute an fühlt man sich hier einfach willkommen – das gesamte Team ist unglaublich freundlich, aufmerksam und herzlich. Jeder Wunsch wird einem förmlich von den Augen abgelesen, ohne dabei aufdringlich zu wirken. Die Lage ist einfach perfekt: ruhig und exklusiv, aber gleichzeitig nah genug an allem, was man in Bali erleben möchte. Man hat das Gefühl, in einer eigenen kleinen Oase zu sein. Kulinarisch wird man hier ebenfalls verwöhnt – das Essen ist auf höchstem Niveau, unglaublich frisch, abwechslungsreich und mit viel Liebe zubereitet. Jeder einzelne Teller ist ein Genuss! Ein ganz besonderes Highlight ist das Spa: pure Entspannung, wunderschön gestaltet und mit Anwendungen, die Körper und Geist komplett runterfahren lassen. Absolute Empfehlung! Alles in allem ein Aufenthalt, der keine Wünsche offenlässt – luxuriös, entspannt und einfach unvergesslich. Ich würde jederzeit wiederkommen! Großes Dankeschön an Sri Rianti und ihr Team!!
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Rickard N profile picture
Rickard N
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Väldigt trevligt Lyxigt hotel med grym service och fantastisk mat, perfekt för hela familjen med kids club.
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Doris R profile picture
Doris R
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Top Hotel mit unglaublicher Stille magischen Blick aufs Meer, tollen Angeboten Tolles Service Sehr aufmerksames Team Entspannte Atmosphäre Sport Angebot Sehr sauber und es riecht überall sehr gut
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Kristina P profile picture
Kristina P
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Amazing time 🤩 I highly recommend this hotel – we were absolutely delighted! Everything was simply perfect from the moment we arrived until we left. The room was very clean, cozy, and well-maintained, with all the necessary amenities. The staff were incredibly friendly, helpful, and always ready to assist, creating a truly special atmosphere. The food was amazing! A wide variety of choices, everything fresh and very delicious. There was something new to try every day. The pool is beautiful and well-kept, a perfect place to relax. And the biggest advantage – the sea is just steps away, so you can enjoy stunning views and peaceful moments anytime. We will definitely come back again!
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leo profile picture
leo
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Sorpresa bellissima Con mia moglie veniamo ogni anno a Bali da quasi 20 anni. Siamo stati in tanti hotel diversi nel corso degli anni e quest’anno per la prima volta al Sumitra. Ci siamo fidati dei commenti su booking e abbiamo deciso di provare. Sicuramente nella nostra top 3 degli hotel più belli! Abbiamo prolungato la nostra permanenza talmente siamo stati bene. Hotel ideale per chi cerca la tranquillità. L’hotel è molto recente e tenuto benissimo. Bellissima tutta la zona verde intorno all’hotel. Il personale è veramente super competente e disponibile. Sei accolto come in famiglia e ti senti coccolato durante tutto il soggiorno. Le stanze sono moderne, ampie e molto spaziose. La pulizia impeccabile. Avete già notato che abbiamo dato un bel voto a cena e a pranzo! La colazione è abbondante e di ottima qualità con tanta scelta di frutta tropicale da provare. Il punto di forza è la piscina, abbiamo frequentato diverse volte quella degli adulti che è molto rilassante. C’è anche la la Lazy River, una grande piscina dove ci si può lasciare trasportare dal corso d’acqua. L’hotel è molto adatto sia a coppie che a famiglie. Non vediamo l’ora di tornare l’anno prossimo!
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ayu suwitari
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absolutely splendid!! will be back again!!
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Gábor M profile picture
Gábor M
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Perfect Everything was perfect, the workers, the hotel, the cleaning, the breakfast!✅ We got a welcome drink and welcome snack, these were so delicious!
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Cassie P profile picture
Cassie P
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Amazing resort Absolutely stunning resort and hotel, we only stayed the one night but we will definitely be back and stay a lot longer next time. The staff were amazing, very attentive and the whole resort is kept immaculately with wonderful facilities.
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Kristy M profile picture
Kristy M
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Absolutely fabulous!! Cannot fault our stay here. Everything about it is great!
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Annien W profile picture
Annien W
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Amazing hotel right on the beach! What an amazing hotel. Perfect location and amazing service! From the reception to the pool to the room everything was perfect! The staff are incredible! The room is beautiful and all the small touches just make it an incredible stay. Will be back!
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Camiel D profile picture
Camiel D
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Beautiful resort in a stunning location Beautiful resort in a stunning location. The team is incredibly kind and truly goes above and beyond. If you’re looking for a place to stay in Sanur, don’t hesitate, we will definitely be coming back.
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Kadek Alamsta
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A great sustainability initiative hotel. I really wondering how they make it a all of the impact as a possible and don’t just a gimmick for green washing I hope someday, I am personally have a great time and anjoy all of the moment with my wife Thank you
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martins dobrais
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+3
Augstākās klases villa un viesnīcas nummuri. Ēdieni un dzērieni super gardi. Tikai neliels ieteikums- nedaudz samaziniet cenas un cilvēki pirks vairāk un beigās jūs pelnīsiet daudz vairāk.
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Amrish Baidjoe profile picture
Amrish Baidjoe
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What is there not to like about this amazing place? Nothing. Incredibly friendly staff. The Villas are absolutely amazing, as are the pool and restaurant. You can easily take a bike trip with kids and bike over the Sanur coast line. Breakfast was amazing as well. Highly recommended!
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Ma. Diana Freya Berame
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+12
Amazing experience. Food, staff, services, all wonderful. Highly recommendable. Great for holidays/vacations, anniversaries, or honeymoons, too.
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Nomad06250974320
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Very nice experience Wonderful experience and very nice and clean hotel…the staff is very friendly and helpful Especially thanks to Puteri for the support and hospitality
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dwinasti l profile picture
dwinasti l
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Excellent services This is my first time stay in Sumitra, I booked for 2 nights. I really satisfied with their services, all the staff are really nice (I was served very well by mr Adi, mr Gus Wira and mr Juli. All the facilities are excellent. Very recommended hotel.
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Happiness67714183797
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From the staff, their food, and their services, it is highly recommended. Overall, a remarkable experience! 😍 This resort is really incredible. The hospitality and its services are more than five-star, I would say. Best for going on a vacation or holiday.
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jackie stephen
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+2
I can highly recommend Sumitra Resort the friendly staff that were extremely helpful. The rooms are great we have a sea view room with a spectacular view. I recommend pre booking a massage at Su Spa as so relaxing. I had the lovely Winda perform my treatments, she was amazing.
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Taro from JPGo2
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The staff were all very kind, the food was delicious, and we really appreciated that the restaurant had long opening hours. Adi and several female staff members whose names I unfortunately can’t remember were especially helpful.
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Etienne Varga profile picture
Etienne Varga
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+3
Un super hôtel dans un endroit magnifique. La piscine est super agréable et il suffit de marcher 20 mètres pour se baigner dans une mer propre et chaude. Merci en particulier à Yogi et Gus Wira pour leur disponibilité, leur gentillesse et leur sourire. À bientôt
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Christina Louis... N profile picture
Christina Louis... N
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The best hotel on our Bali tour Our stay at Sumitra Resort in Sanur was absolutely outstanding from beginning to end. This hotel truly combines modern elegance with warm Balinese hospitality, creating a place that feels both luxurious and welcoming - especially for families. One of the first things that stood out was the incredible attention to detail in the hotel’s design and décor. Every space feels thoughtfully curated, with a modern style that still reflects the beauty and culture of Bali. From the lobby to the pool area and the rooms, everything is stylish, clean, and beautifully maintained. The food was fantastic throughout our stay. The restaurant consistently served delicious, high-quality meals with great variety, making every breakfast, lunch, and dinner something to look forward to. What really makes Sumitra Resort special, though, is the people. The staff were amazing at every level— from the warm welcome when we arrived to the attentive pool attendants, friendly restaurant team, meticulous cleaning staff, and the professional managers who clearly ensure everything runs perfectly. Everyone was genuinely kind, helpful, and always smiling, which made the entire experience feel effortless and relaxing. The resort itself is very family-friendly, offering a comfortable and relaxed atmosphere where both adults and kids can enjoy their time. The pool area is beautiful and well-maintained, and the beach nearby is wonderful— clean, scenic, and perfect for a peaceful walk or a day by the water. Overall, Sumitra Resort in Sanur is a truly special place. With amazing staff, delicious food, stunning décor, and a fantastic beach location, it’s a resort we would happily return to and highly recommend to anyone visiting Bali.
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Dreamer61464478076
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recommand good view, condition recommand this hotel
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EtiV
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Séjour de rêve dans un hôtel incroyable Magnifique hôtel extrêmement bien situé à deux pas des commerces mais au calme au milieu d’une végétation luxuriante
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Navigator45205579214
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Lovely hotel, friendly staff and great facilities It was a great relaxing stay. Loving the second housekeeping service. Will definitely come back again.
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希 大
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最高! とにかく清潔でスタッフもナイス! 海から近いしまた来たいです
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Rio T
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Hidden Gem in Sanur Stayed here with my wife towards the end of our honeymoon and had an amazing experience. The hotel provided all the amenities we required and had fun in the lazy river pool. Located right along the shore of Sanur, means we can ride a bike from the hotel to other places within Sanur which enhanced the experience. Food and beverages offered in the hotel also justify the 5 star rating. We dined on premise twice and appreciated it each time. The hotel also serve decent coffee which is always welcomed. But the reviews won’t be complete without mentioning the staffs which really elevated our experience with their friendliness and attentiveness to your needs. Quite convenient that you can speak to staffs via WhatsApp.
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V Reade
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Easily one of the few best resorts in Sanur, Bali We spent 4 nights 25/02 to 1/03/2026 at the resort and have fallen in love with it. The resort is situated in the heart of Sanur, beach-front and the view from our suite is just stunning. It is in walking distance to everything Sanur has, from hidden laneways with historic temples or many cafes and restos, to beach walk. Suites are modern, very clean and spacious over 100m2 for 1 bedroom suite with 2 beachfront balconies. Staff at front desk, at restaurant, even maintenance crew are all very friendly and well-trained, yet showed lots of kind acts to guests. They learnt about my birthday upon my check-in, and made such a special treat for me with a surprise little cake & we all sang birthday together. Thank-you all again so much, to the restaurant manager -I didn’t remember his name :(, to Leo and Eka at the reception😍, to the restaurant chef and restaurant staff (I remember Ode, but other staff are all so gorgeous:)), Desha in housekeeping, who have given us your best care. I should mention the food, so exquisite and scrumptious, to the best quality 😋😋either breakfast or diner, a meal or a drink. We highly recommend the resort, for all different reasons: the view, the quality facilities, the food, and best of all - the service that the beautiful staff provide, they all deserve the better life. We wish the resort a very successful and prosperous 2026. Wishing You good health, success and happiness at work and in life. We will do all our best to spread the words about your beautiful work, and we already made a plan to come back soon. Best wishes, Anthony and Van Reade. February 2026 stays
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Frederic Cc Schallon
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+10
N’hésitez pas top top top 👍 Super accueil et quel gentillesse du personnel au petit soin avec vous. Une très belle et grande chambre. Deux belles piscines Très bon repas à l’hôtel et pour le petit déjeuner par contre ce n’est pas un buffet c’est directement servi par le personnel d’après la carte et à volonté.
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Ana Dewi
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Had a chance to spend a weekend in this resort, the stay was wonderful. Massive suite with elegant decor and luxurious amenities. Perfectly located in Sanur, beachfront beauty.
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Gloria C
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Exceptional accomodation - perfection Our stay at Sumitra resort was nothing short of exceptional. From the moment we arrived they treated us to a sensory experience with a special welcoming pack, decorations in our room to celebrate our anniversary, evening turn down and much more. The care and attention to detail is second to none. The facilities are exceptional. Food divine. So relaxing.
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Tiina R
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Honeymoon Everything was perfect! We really enjoyed. Breakfast, pool, staff, all perfect!
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NATHAN S
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Would not go anywhere else in Bali. Our stay at Sumitra Luxury Villas & Resort by Pramana from 21 February 2026 to 26 February 2026 was nothing short of extraordinary. From the moment we arrived, it was clear we were about to experience something truly special. This isn’t just a luxury resort it is a masterclass in hospitality, detail, and genuine warmth. The setting is breathtaking. Perfectly positioned absolute beachfront, our suite opened to uninterrupted ocean views, where the sunrise painted the sky in soft golds and blues each morning. The design effortlessly blends refined luxury with traditional Balinese elegance spacious, immaculately presented, and thoughtfully appointed in every respect. The suite felt private, serene, and indulgent, with every small detail carefully curated to enhance comfort and relaxation. The service? Simply six-star. Every staff member delivered genuine, heartfelt hospitality that went far beyond expectation. Nothing was ever too much trouble. Requests were handled with grace and efficiency, often anticipated before we even had to ask. It felt personal, not procedural a rare quality even among the world’s finest resorts. The culinary experience deserves special recognition. Each meal was exceptional. Breakfast overlooking the ocean became a daily highlight beautifully presented, fresh, and abundant with both local and international options. Dinners were equally impressive, showcasing refined flavours, premium ingredients, and presentation worthy of a world-class dining establishment. Every dish was crafted with precision and passion, making it impossible to choose a favourite. What truly sets Sumitra apart is the harmony between luxury and authenticity. The atmosphere is peaceful and intimate, yet polished and professional. Whether relaxing by the beachfront, enjoying the tranquillity of the villa, or simply taking in the gentle rhythm of the ocean, everything felt perfectly aligned. There are very few places where absolutely everything is “bang on perfect,” but this is one of them. The accommodation, the food, the location, the service every element exceeded expectations. If you are seeking a refined beachfront escape that delivers world-class standards with heartfelt Balinese hospitality, Sumitra Luxury Villas & Resort by Pramana is simply unrivalled. We will absolutely return.
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Global726414
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Super hôtel a sanur Nous avons passé un très bon séjour,les chambres sont très bien équipé,le restaurant est très bien ,tous les plats sont bon .Le personnel est aux petits soins ,pour vous satisfaire .Les 2 piscines sont très bien . C'était top.
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Nathan Shingles
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Our stay at Sumitra Luxury Villas & Resort by Pramana from 21 February 2026 to 26 February 2026 was nothing short of extraordinary. From the moment we arrived, it was clear we were about to experience something truly special. This isn’t just a luxury resort it is a masterclass in hospitality, detail, and genuine warmth. The setting is breathtaking. Perfectly positioned absolute beachfront, our suite opened to uninterrupted ocean views, where the sunrise painted the sky in soft golds and blues each morning. The design effortlessly blends refined luxury with traditional Balinese elegance spacious, immaculately presented, and thoughtfully appointed in every respect. The suite felt private, serene, and indulgent, with every small detail carefully curated to enhance comfort and relaxation. The service? Simply six-star. Every staff member delivered genuine, heartfelt hospitality that went far beyond expectation. Nothing was ever too much trouble. Requests were handled with grace and efficiency, often anticipated before we even had to ask. It felt personal, not procedural a rare quality even among the world’s finest resorts. The culinary experience deserves special recognition. Each meal was exceptional. Breakfast overlooking the ocean became a daily highlight beautifully presented, fresh, and abundant with both local and international options. Dinners were equally impressive, showcasing refined flavours, premium ingredients, and presentation worthy of a world-class dining establishment. Every dish was crafted with precision and passion, making it impossible to choose a favourite. What truly sets Sumitra apart is the harmony between luxury and authenticity. The atmosphere is peaceful and intimate, yet polished and professional. Whether relaxing by the beachfront, enjoying the tranquillity of the villa, or simply taking in the gentle rhythm of the ocean, everything felt perfectly aligned. There are very few places where absolutely everything is “bang on perfect,” but this is one of them. The accommodation, the food, the location, the service every element exceeded expectations. If you are seeking a refined beachfront escape that delivers world-class standards with heartfelt Balinese hospitality, Sumitra Luxury Villas & Resort by Pramana is simply unrivalled. We will absolutely return.
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Christina Welte... B
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Dieses Ressort ist ein rundum Wohlfühlpaket für Körper, Geist und Seele. Ein Erlebnis für alle Sinne. Ein unglaublich freundliches und professionelles Team, danke, Leo, danke Eka, danke, Oka und Adi 🙏. Wo Film Modus auf top Level zu jederzeit. Wunderschöne Anlage tolle Zimmer. Die Betten sind der Hammer.
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Fee Fee
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Our stay at Sumitra Luxury Villas & Resort by Pramana was nothing short of exceptional. From the moment we arrived, we knew we had found somewhere very special. The resort is extremely new and immaculately clean — every detail feels fresh, polished and thoughtfully designed. The architecture blends modern luxury with beautiful Balinese touches, creating a space that feels both elegant and completely serene. The staff truly set this property apart. Every team member was warm, genuine and incredibly attentive. The customer service is simply outstanding — nothing was too much trouble, and everything was handled with grace and a smile. You feel genuinely cared for here. The tropical grounds are stunning — lush, beautifully maintained and peaceful. Walking through the gardens feels like stepping into your own private oasis. And the pool overlooking the sea? Absolutely breathtaking. Relaxing there each afternoon was pure bliss. The restaurant also deserves special mention — excellent food, beautifully presented, and consistently delicious. Breakfasts were a highlight of our mornings. We loved the complimentary bikes, which made it so easy (and fun) to explore Sanur and the surrounding area. We originally booked four nights… and loved it so much that we immediately booked another two nights at the end of our holiday. That says it all. If you’re looking for a stay that feels luxurious yet peaceful, new yet full of soul, and supported by truly fabulous service — this is it. Hands down one of the best places we have ever stayed. Highly, highly recommended. 🌴✨
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Younique E
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Een klein paradijsje in Sanur!!🌺 Sumitra Luxury Villas is echt in 1 woord fantastisch!! Het resort is prachtig gelegen direct aan zee. Het is heel mooi opgezet en vol groene planten. Het is super schoon, netjes en het personeel is super betrokken en geeft veel aandacht. Ze denken met alles mee en hebben veel persoonlijke aandacht. De kamers zijn super mooi en verzorgd. Het resort is niet heel groot, waar ik persoonlijk heel erg van houd. Het is echt een klein paradijsje, waar ik zeker terug ga komen!! Echt een aanrader!! Heel erg bedankt Ika en iedereen van Sumitra Luxury Villas voor mijn hele fijne verblijf!!
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Yoon
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A hotel that was so kind and made me feel happy First of all, I would like to sincerely recognize and thank Ika, Toto, Eka, Adi, and Gita. They are truly the heart of this hotel. Their warmth, professionalism, and genuine care made our entire stay unforgettable. Because of them, this was not just a hotel stay — it was a deeply touching experience for our whole family. From the moment we arrived — even though we got there earlier than the official check-in time — the team(Gita, Toto, Adi) made every effort to prepare and assign our rooms as quickly as possible. We were traveling as a group of 10 with a significant amount of luggage, yet the staff handled every single bag with exceptional care and attention. Not once did we feel rushed or like a burden. Their patience and thoughtfulness were evident in every interaction. The rooms themselves were absolutely outstanding. They were incredibly clean, spacious, comfortable, and luxurious. Every detail felt thoughtfully designed, and all facilities were exceptionally well maintained. It was clear that the hotel takes great pride in keeping everything in pristine condition. After long days out, returning to such a beautiful and relaxing space made a huge difference to our overall experience. The restaurant experience was equally impressive. Breakfast was served à la carte, and we could continue ordering different menu items throughout the morning, which allowed everyone in our group to fully enjoy a variety of dishes. The quality of the food was excellent, beautifully presented, and consistently delicious. The dinner menu was just as outstanding — every dish we tried was flavorful and thoughtfully prepared. On top of that, the prices were very reasonable for the level of quality and service provided, which made dining at the hotel even more satisfying. Throughout our stay, whenever we had questions or needed assistance, the staff were always proactive and eager to help. What impressed us most was that they didn’t just respond when asked — they consistently checked in first to make sure we were comfortable and had everything we needed. Every single employee we encountered was genuinely kind and attentive. One of the most touching moments happened when my mother was suffering from Bali Belly and was having a very difficult time eating. We asked whether it might be possible to prepare plain white porridge, even though it wasn’t on the menu. The response was immediate and positive — they reassured us that it would absolutely be possible. What moved us even more was that Eka brought the porridge to our room for my mother without even charging us. That level of compassion is something you rarely experience. Our entire family was deeply touched and incredibly grateful. Additionally, when arranging late check-out and airport drop-off, Ika went above and beyond to ensure everything was seamless and stress-free. Their thoughtful coordination allowed us to leave comfortably and without worry. This hotel sets the standard for true hospitality. It’s not just about beautiful facilities — it’s about people who genuinely care. Thanks again to Ika, Toto, Eka, Adi, Gita, and the entire team for delivering a perfect 5-star experience. We will absolutely return and highly recommend this hotel to anyone visiting Bali.
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徐璽
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+2
If you prefer a quiet environment. ,you must try this hotel Wonderful pace and warming people Especially the spa therapist called Winda,she teach me Balinese dance The hotel has many activities to do! This my first time to Sanur and I’m very lucky to spend time in here.
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Rob M
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Great! Amazing resort, well worth the visit, I would think top 2 in Sanur. Staff are amazing, so accomodating and can’t do enough. Food and service 10/10! Special acknowledgement to the room Service staff - Dewangga goes that extra step to make sure everything is good! Only remark I can make is not enough shade around the pool but this is a new resort so give it time for the palms to grow
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Departure04107596804
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Good place good service Very nice place,very nice service. Every staff is the same, so kind. Oka, Redi,….. everyone. We’ll come back soon. Thank you.
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Companion04784638934
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private pool very nice private pool very kind staff. l loved all the experience I had in sumitra. I definitely come back again if I visit Sanur
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Passport43535235754
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一次完美的旅行 非常完美,不虚此行!因为带着老人和孩子之前在网站上看了很多酒店,最终选择了这里。最后一晚酒店给了我们一个大大的惊喜,家人非常感动。这次入住了总统套房和海边双卧别墅,总统套房有超级美的风景,我们在里面度过了一个难忘的除夕。海边双卧别墅有超大泳池和超大浴池,游泳后泡个澡很舒服。性价比很高,强烈推荐!我们全家都非常开心! 这是新建的酒店,位置、设施、服务、卫生、床品、早餐等都无可挑剔,像家一样温暖。房间里每个窗户都是一副美妙的画,早上的日出非常惊艳,房间的隔音很好,晚上的暴雨在房间内一点都听不见。我们每天早上都在8公里的海滩步道上骑行或跑步或做瑜伽,这才是休假该有的样子。去了乌布、乌鲁瓦图、苍古、水明漾,最喜欢沙努尔,优雅美丽又有烟火气。下次来还会住在这里!
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Discover01638980252
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2. 巴厘岛的吗奢华与宁静之选, 酒店坐落在乌布的静谧区域,被茂密的热带绿植环绕,每一栋别墅都自带独立泳池和庭院,私密性拉满。房间设计融合了巴厘岛传统木雕与现代舒适感,超大落地窗让阳光和绿意自然涌入,床品柔软亲肤,卫浴空间宽敞且备品精致,细节处尽显用心。 从抵达时的热情迎宾,到每日的贴心服务, staff 们始终面带微笑,有求必应。无论是安排私人接送、定制早餐,还是帮忙规划周边行程,都专业又周到。泳池边的下午茶和傍晚的日落小酌,更是让度假氛围拉满,让人忍不住想多待几天。 酒店的餐也让 人惊喜,无论是地道的印尼风味还是融合西餐,都用料新鲜、口味惊艳。在庭院里伴着鸟鸣享用早餐,或是在泳池边享用烛光晚餐,每一顿都充满仪式感。
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Amine Lounes
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⭐️⭐️⭐️⭐️⭐️ A Fairytale Stay at Sumitra Luxury Villas & Resort Sumitra Luxury Villas & Resort is absolutely stunning. The property is spotless, beautifully designed, and feels like something straight out of a fairytale. Every corner is thoughtfully maintained, making it both luxurious and incredibly welcoming. The location is perfect; right on the waterfront with easy access to the beach and the boardwalk, which makes morning walks and sunset views unforgettable. The infinity pool is gorgeous, offering breathtaking views and a peaceful atmosphere that’s hard to leave. What truly sets this place apart is the staff. They are amazingly kind, attentive, and genuinely helpful, always going above and beyond to make sure your stay is perfect. From the magical rooms to the serene setting and exceptional service, Sumitra Luxury Villas & Resort is a place you’ll dream about long after you leave. Highly recommended for anyone looking for beauty, comfort, and a truly special experience. 🌊✨
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Bram
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A really relaxing and enjoyable stay! Highly recommend ☺ The property itself is sparkling new, staff are friendly, rooms are large and well equipped- a really well polished experience, the lazy river for us was also a highlight! ☹ A few of the on-site purchases felt a little higher than they should be (ie spa is 3x cost of nearby semi comparable service) food was more reasonable, still higher but in line with expectations!
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Lence
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Excepcional
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Xuanzi
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+3
非常完美,不虚此行!最后一晚给了我们一个大大的惊喜,我们全家都非常开心 ☺ 位置、设施、服务、卫生、床品、早餐等都无可挑剔,像家一样温暖。房间里每个窗户都是一副美妙的画,早上的日出非常惊艳,房间的隔音很好,晚上的暴雨在房间内一点都听不见。我们每天早上都在海滩步道上骑行或跑步或向阳做瑜伽,这才是休假该有的样子。 ☹ 很好不需要改进
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Zohra
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Excepcional ☺ We had a nice stay at this hotel and ultimately decided to extend our visit by two days. We particularly appreciated the quiet location at the end of the Sanur promenade. We also enjoyed the yoga and meditation classes offered, the possibility to rent a bike. Breakfast à la carte was very good. And the staff was very friendly!!
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Neil
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+3
Everything was perfect. Can’t fault it. ☺ Couldn’t fault anything! Incredible resort with an equally incredible team. ☹ See above. Genuinely couldn’t fault it.
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Diána
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Excepcional
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Tahlia
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Excepcional ☺ Everything ☹ Liked everything
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Christel
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Fantastic, luxury, first class service with a smile. ☺ Cleanliness, luxury, service, pool, lazy river, comfy bed, restaurant
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Kahar
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Fantástico
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Kent
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Really needed a break, our own pool and the staff made the stay a true break. ☺ I could not fault the facility on anything ☹ The people were too nice and friendly.
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Keldie
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Excepcional
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Naufal Tg
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Absolute perfection in Sanur! Sumitra Resort is hands-down one of the best places I’ve ever stayed. Everything from the architecture to the vibe is just top-tier. The service was incredibly attentive, and the views are stunning. If you’re looking for a place that feels both luxurious and peaceful, this is it. Highly recommended!"
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Ginger
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+5
Exceptional ☺ The staff was the absolute nicest & most hospitable! The property was gorgeous, clean, and walking distance to everything we wanted to explore! I cannot recommend this beautiful resort in Bali enough– you will not regret staying here!!! We already want to go back! ☹ Leaving :(
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Arnoud
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Meest fantastische en gastvrije hotel waar we ooit geweest zijn. ☺ Fantastische bediening. Niets is teveel gevraagd. Geen buffetten, maar a la carte eten. Maar je kunt van alles vragen, ook aangepast eten hoe je het wilt: ze regelen het voor je. Ook de schoonmaak, of je met een buggy naar je kamer brengen (als het bijvoorbeeld regent) was uitmuntend! ☹ Strand en zee vielen tegen. Best wel wat vuil op het strand, en in zee gaan met veel (scherpe) schelpen. En boulevard stelt ook niet veel voor vergeleken bij Spanje of Turkije. Maar was voldoende. Helaas zijn dit dingen waar het hotel niet veel aan kan doen. De Mall op zo'n 4 km afstand was wel heel leuk!
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Abdulrahman
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Exceptional ☺ Location, Staff, Food, Service and everything. ☹ Nothing
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Sharron
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+5
Exceptional Place in Paradise ☺ One word describes Sumitra "Beautiful". The infinity pool, tropical gardens, the river pool, beach at door step, staff and restaurant all exceptional. It is at the quieter end of Sanur that sees more locals than tourists. I would reccomend Sumitra for couples and families to enjoy a chilled and relaxing stay. It will be our go to next time in Bali. ☹ There is nothing to dislike about this place.
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Soi
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Relaxing ☺ Staff very friendly, hotel in good location with very good facilities.
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Natalia
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From the very first moments, Sumitra Luxury Villas feels like a place where peace lives. Returning here for the second t
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Harsh Rathi
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We had the most amazing stay at Sumitra. Exceptional service from the staff. They went above and beyond to accommodate all our needs, and exceeded our expectations. A truely 5 star experience, the best stay I've had at a hotel so far. All of the staff were so great, with a special thank you to Ika, for being so helpful.
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Janar
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Exceptional
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Harsh
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Exceptional ☺ We had the most amazing stay at Sumitra. Exceptional service from the staff. They went above and beyond to accommodate all our needs, and exceeded our expectations. A truely 5 star experience, the best stay I've had at a hotel so far. All of the staff were so great, with a special thank you to Ika, for being so helpful.
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Sabrina Rahman
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We had great stay here! Our butlers (Eka, Yogi, Puteri) were very attentive to our needs. The food was delicious and plenty of options
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Jane George profile picture
Jane George
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+1
Very lovely stay at the Sumitra Luxury Villas and Resort. All staff were very attentive and professional. This review should count as a kpi score for all the staff and Team! Thankyou for what was a lovely stay and special mention to Yogi and Eka. and Puteri plus Trisina. Plus all The Trainies and house keeping and Gardners. Would love to come back and enjoy again! Jane and Ian George.
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김현호
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첫 해외여행에 좋은 추억을 남겨주었습니다. 다시 생각날 곳
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Keng
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Sometimes you just need to go to a place that makes it all about you. Happy, just really happy. ☺ First Impression really counts; from drinks at arrival to the warm and friendly hotel staff throughout our stay, and orchids to welcome and my girlfriend when we entered the room. The luxury suite we stayed in was a refuge. We didn't really want to leave as we found ourselves gazing into the ocean and just purely relaxing. The food at Flow restaurant was great too! The attentiveness of the hotel staff and good food really put us in a fantastic mood! ☹ I guess when it was raining? I mean that's a big turn off. can't really blame the hotel hey?
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Fabienne Touchard
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+13
I had an incredible stay at Sumitra Luxury Villas. From the moment I arrived, the welcome was warm and genuinely thoughtful. My room was beautiful, spacious, and extremely comfortable — the perfect place to relax. The on‑site restaurant, The Flow, was excellent, and the entire property is beautifully designed and very well maintained. The hotel is also perfectly located, with a lovely sea view and a great walking or cycling path right outside. I would like to give a special thank‑you to Ika, Tika, and Leo for their kindness and exceptional hospitality throughout my stay. This hospitality truly made my stay such a special moment! Heartfelt thank you! I highly recommend this hotel and truly hope to return one day.
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Roger
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Very helpful front of house staff, a stunning location right on the beach and two great pools. ☺ Breakfast is a la carte buffet and excellent, great choice, and very well prepared. The staff are super helpful and the setting has a view direct to to beach and sea. Perfect ☹ The rooms are spacious and have everything you might at this level of resort. My only comment is that the rooms lack personal touches or decoration to make them feel as warm and homely.
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Calypso
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Exceptional ☺ Everything was great. The staff are so helpful and friendly- we loved our trip. Breakfast was delicious.
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Harsh
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Exceptional ☺ It's been the most amazing stay at Sumitra. Beautiful hotel rooms, clean, and exceptionally great service from the team. They were able to go above and beyond to make our stay memorable. Every staff member was really helpful, with a special mention and thanks to Ika. Truely a 5 star accommodation in all aspects.
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Mohammed
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كانت رائعة جدا ☺ اقامة كانت رائعة ☹ الموظفين كفاءة عاليه جدا اقدمهم لهم جزيل الشكر على حسن التعامل
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Khalid
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Exceptional ☺ I liked everything in this Resort. New resort, very clean, very helpful and friendly staffs, the location is a part of heaven ( quite with beautiful views), plus they upgraded me to ocean view suit which was amazing The food was delicious with good choices ☹ Nothing
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Joanne profile picture
Joanne
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Amazing stay 😊 ☺ Beautiful property great location lovely staff!
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christian surjadi
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Rekomendasi Hotel di Area Sanur, Bersih, Pelayanan Top
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Melissa Palma Galindo
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Walking distance to shops and restaurants. Service is exemplary. Big shout out to Ceo, Yogi Gus Eka, Totok and the bubbly morning greeting from Puteri every breakfast. Will return for sure….Sanur is an awesome location to explore Bali from.
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The Murphy’s
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+8
My Partner and I stayed 4 nights at the Sumitra in a beachfront villa called Omang Omang and it was a marvellous experience. I also rate it good value for money for what is included. The best part of our holiday was how much effort the staff went to make our stay special with immediate responses to any question no matter how small or trivial (or stupid) with consummate patience and professionalism . They effectively acted as butlers arranging anything we needed and giving us plenty of privacy at the same time. The resort is quite new - everything is stylish and chic. The Bath in the Villa we stayed is huge maybe too big , takes about an hour to fill up but its like a small plunge pool inside the villa. The a la carte breakfast is very good with a decent selection of different dishes to choose from western Asian etc . , we took the free option one day to have it delivered to our villa which was nice. I was curious to look at the new villas on the top floor of the new building and the manager was happy to show us – we were so impressed , that She offered to give us a free upgrade for our last night and we didn’t have to move all our stuff, like a sleepover- this was another highlight – we decided this is where we will stay next time as the views are sensational and it offers a higher level of privacy being set back from the beach and more elevated this angle you can see both sunset and sunrise something quite unique in bali – look left for the sunrise and right for the sunset - but of course this villa is more expensive. The design of this villa we stayed at which is called Lindung Pasih was truly exceptional , it is only 6 months old and shows it with gleaming new appliances furniture and nice extras like a powerful Sonos speaker , and a water filter dispenser. It also has very tasteful décor . There is a kitchen located outside the room in the pool area – I like this design. The bathroom design is also well thought out with a separate entrance into the shower from the pool outdoor area and my partners vanity area at opposite end of the bathroom. The beachside villa is right on the main Sanur boardwalk , which , while we felt totally safe there , I prefer not to be so close to the beach next time I stay but no complaints whatsoever about the beach villa. Its really great – personally I like total privacy without any one looking into our villa as they walk past. With that said the villas are well concealed from the boardwalk . Other nice touches at the hotel are free bicycles , and a free 15 minute massage in the spa, free icecreams in the fridge every day and 2 swimming pools , one of which is more like a river that runs around the hotel. I want to make special mention of 2 people who contributed to our stay being so special : Gus our butler and Sri the manager on duty who kindly took us for a tour of the new building. Thank you to the super team at Sumitra!
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Mila Dyakonova
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Good hotel , calm atmosphere , good breakfast, rooms are big Hotel located a bit far maybe from the all things but if u are with car is ok , or u can take a bicycle from hotel complementary
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Valerie Demetriades
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Amazing place to relax, very nice staff at reception (yogi and puti). Beautiful rooms and exceptioneel breakfast!
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Dounia Lelia
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+1
Yogi, Putri, Reinaldi and Leo where the most welcoming staff during my stay of this brand new 5 star beautiful hotel, confortable and really nice hotel also the food is very delicious, would come back for sure ! Thank you 🙏🏼
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Yulia
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Wonderful ☺ Had a lovely stay there. Special thanks for team's support when my son became unwell ☹ Spa prices
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Sue
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A relaxing stay with warm hospitality, thoughtful details, and a peaceful atmosphere ☺ Had a wonderful stay at Sumitra Resort. Staffs were incredibly warm and attentive, I can really feel their hospitality from the moment i arrived. The location is perfect to unwind and relax, surrounded by a peaceful and calming atmosphere. Breakfast was a real highlight. Great selection of menu with a good mix of local and western. Overall, it was a very relaxing and memorable stay, would definitely love to come back again.
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Jacinda
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Wonderful ☺ Great location, clean well appointed rooms, staff were amazing, the food was great. Couldn't fault it.
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Yena Lee
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서비스가 훌륭하고 시설도 훌륭합니다. 많은 분들에게 추천하고 싶습니다. 레스토랑, 호텔 서비스, 객실 서비스, 스파 모두 훌륭합니다. 자전거도 빌릴 수 있고 조식 서비스 레스토랑 메뉴, 직원들도 모두 친절합니다.
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Coach Pink
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⭐⭐⭐⭐⭐ If I could give this place 6 stars, I would – but Google only allows 5, so here’s a handful 🌟🌟🌟🌟🌟 I went with my wife, and let me tell you… the villa is so romantic that even our fridge felt like it was rooting for us 🥂. Yes, we got one with a fridge AND a kitchen set – which means snacks were safe, cold drinks were plenty, and my wife didn’t threaten to leave me for room service. 😂 The bathtub is enormous – you can fit two people easily, which is either romantic… or just practical if you want to save water while arguing about who gets the bubble side. 🛁💑 And oh… the soap! Not your generic hotel soap, but this sweet Ambrosia scent. I don’t even know what Ambrosia is, but I smelled so good my wife treated me like dessert. 🍮 The lazy river flowing through the resort is something else – I didn’t even get to try it, but just looking at it made me feel like Buddha on vacation. 🧘‍♂️🌊 It’s the kind of place where you imagine yourself just floating, letting your worries drift away, and maybe waving to other couples as if you’re on a cruise… but with better Instagram lighting. Location? Absolutely strategic. You get both sunrise AND sunset views (two for the price of one!), and if you’re on the second floor onwards, you’ll have the best ocean view that makes you want to quit your job and become a beach poet. 🌅🌄 Sumitra is luxury, quiet, romantic, child-friendly, and still somehow great value. We came as guests and left wondering if we should just move in permanently. Highly recommend – but don’t steal my room 9301, I’m definitely coming back!😅 ⸻
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Adrian Ilie
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Sumitra Pramana Sanur is a thoughtfully run property with a clear focus on genuine hospitality rather than a standardized resort experience. The level of attention to detail and service consistency is impressive. The staff is well staffed, attentive, and professional, creating a strong feeling of being genuinely cared for without anything feeling forced or intrusive. There is a calm, customer-centred atmosphere throughout the property. What makes this place stand out is its local identity. Although it is part of a local group and not an international chain, it feels cohesive, well managed, and full of character. The experience feels authentic, personal, and grounded in the spirit of Sanur. A great choice for guests who appreciate quiet professionalism, authenticity, and a relaxed coastal rhythm rather than large, generic resorts. Highly recommended.
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Kate profile picture
Kate
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Luxury Resort ☺ The resort is amazing, the staff go above and beyond and were so helpful with anything I needed. Location is beach front with a fabulous pool and floating pool. I booked a Luxury King Suite with Balcony and sea views which was beautifully presented. Bathroom was big with full size bath. Gym facilities and the best massages at their Spa. I will definitely stay again. ☹ Nothing
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Joie
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A good and relax place to stay ☺ The breakfast was good. The environment was very clean and beautiful. ☹ The step in the reception area was dangerous.
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A profile picture
A
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Sumitra Luxury Villas & Resort by Pramana is een aanrader ☺ Een fijn hotel met een uitstekende service en vriendelijk personeel. ☹ Niets
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Brendon profile picture
Brendon
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Wonderful
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Bernadette Bhakti
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Best beach resort I have ever stayed in. Great location in Sanur - yes a bit away from the main buzz but we get peace and tranquillity. With the free bike hire you can go to other places in Sanur easily. The room is really large, with a private balcony, his & hers handwash basins, separate toilet and shower/bath. Cleaned every day and serviced again in the evening with nice touches such as facts on Balinese cultures, christmas cookies. Drinking water is provided free and refilled everyday. Pool is huge, can do laps. Beachfront location and the beach is really nice and clean. Some locals can also visit the beach which makes it more friendly and less touristy. Food is really good - we had the Christmas meal and they did the roast really well. Breakfast is healthy and plentiful every morning. Excellent coffee! Suggestions: 1. Service can be a bit more efficient. We had a table for 5 at the Christmas meal but the meals were served all separately. I had to wait ages for my vegetarian meal and finally received it when everyone else had finished eating. 2. Some areas were flooded when it was raining for a day. Perhaps need to look at the drainage system. Golf carts are provided to get around but it's not nice to be walking in flood water.
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Lisa
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Fantastique ☺ Propreté, équipement neuf et moderne, décoration soignée, gentillesse du personnel, le vélos à dispo La situation à côté de de la plage ☹ Rien
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Marisa profile picture
Marisa
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+2
We had a wonderful stay at Sumitra! The hotel is brand new and offers all the amenities you could wish for. The rooms are spacious, modern and offer a comfortable big bed. The resort is located in the south of Sanur and very calm. From the pool area there is direct beach access. The staff was truly wonderful and helped us wherever they could. We felt like home. When we had issues with our room due to heavy rain, they offered us without hesitation a new one, upgraded us and surprised us with a flower bath (terima kasih Puteri!) The breakfast is à la carte and exceptional. They offer a wide range of different menues – all prepared with fresh produce and considering individual wishes.
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Mircea
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Sejur ideal. ☺ Totul ☹ Nimic de neplăcut
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Nicola profile picture
Nicola
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+3
Exceptional
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Nicola profile picture
Nicola
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perfect ☺ The breakfast was exceptional; so many different freshly made meals with fresh local produce & ingredients. The location was perfect, not too close to the busy area, within walking distance to everything.
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Mourad
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Fabuleux 😍 ☺ L’établissement est extraordinaire, j’ai passé de très belles vacances le personnel de l’hôtel sont très agréable et la vue magnifique
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Marta
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Outstanding ☺ This hotel is extraordinary in every way, starting with its dreamlike location right on Sanur Beach. The room was absolutely outstanding - very spacious and equipped with several luxury amenities. Everything is designed with the utmost care and attention to detail. The staff was always very friendly, with special mention to Yogi, who welcomed me and did everything possible to make my stay memorable. I felt truly pampered and genuinely happy to be in this little paradise on earth. ☹ The only thing I believe could be improved is the breakfast. Although it was good, it did not quite match the hotel’s otherwise exceptional standards.
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John
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Highly recommend for quality, location and staff. ☺ Quality new build in good location on beach with 7km of walk/ cycle path along the beach. The staff were trying very hard to provide efficient, friendly service. Overall an excellent experience! ☹ My only criticism of the whole stay is that the free bicycles provided should be better maintained.
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Ruben
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An unforgettable stay – truly exceeded all expectations ☺ We have been to Bali several times, but this stay at Sumitra Luxury Villas & Resort in Sanur was something truly special. From the moment we arrived, we felt that this was not just another hotel, but a place where people genuinely care about their guests. Thanks to the amazing staff and especially because it was our first time staying at Sumitra, our family trip became unforgettable. The hotel is quite new, and during the first night we noticed a small issue in the initial room related to the new construction. What really made the difference was how professionally and warmly it was handled. Sri, the hotel manager, personally took care of the situation and upgraded us to a beautiful room, turning a minor issue into a fantastic experience. From that moment on, we truly felt at home, away from home. Breakfast was outstanding every single day — fresh, high quality, and beautifully presented. We also enjoyed food and drinks by the pool, all of which were excellent. The atmosphere of the resort is extremely relaxing, peaceful, and refined, yet very warm and welcoming. One of the most memorable moments was on our last day, when Sri suggested and arranged for our family to dress in traditional Balinese clothing, with the help of the staff. This allowed us to visit a temple and pray together, creating a meaningful and emotional experience that we will never forget. It was such a thoughtful and personal touch that truly reflects the spirit of this place. If you are looking for a luxury stay with heart, soul, and outstanding service in Sanur, Sumitra Luxury Villas & Resort is an absolute gem. We sincerely hope to come back and highly recommend it to anyone visiting Bali — especially families. This hotel deserves to be known. ⭐️⭐️⭐️⭐️⭐️ ☹ Nothing
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ratih nila
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+0
Pelayanan staff restaurant terbaik 👍
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Charley profile picture
Charley
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+6
This is by far the best resort I have stayed at in Bali. The level of service provided in Sumitra is beyond exceptional - they go to great lengths to make sure you feel at home and are taken care of. You will truly feel that you are staying with family. We stayed a total of 10 nights. I fell quite ill during my holiday and had to make a trip to the ER. There is nothing more daunting than falling ill in a foreign country where you don’t speak the local language. I was so ill I could barely walk. I messaged the butler on shift and within a few minutes they had a buggy outside my room and a wheelchair. The manager (Yoga) was outside coordinating to make sure the path was clear. Ika (butler) even held my hand to help me onto the buggy and wheelchair. Their drivers were not available so they organised a butler to drive me to the Bali International Hospital - who truly did his best to push through traffic and get me there ASAP. They consistently checked in on me while I was in the hospital and even after I came back. From offering ginger tea to even cooking porridge/bland foods to help me recover. No one complained about the additional cleaning and comforted me it was all okay. Even excluding the care I received, their services are phenomenal. When I arrived, it had been raining heavily so there were more insects than usual. I noted to the butler (Yogi) on call, that there were quite a few mosquitos. He moved me into another room the same night above ground level to ensure my comfort. Everyday, there is a different butler and they will introduce themselves to you. Guseka, Renaldi, Ika, Kutri, Leo and Sen Rienta, Sri were some of the staff I had the pleasure to meet and even more lucky to have had take care of me. Every interaction from the gardeners, to security to management, was always with a smile. The pool is very clean and there is staff around to look after your valuables should you wish to go in the lazy river. They have bikes free of charge for you to ride along the Sanur coast line. Gym is small but functional and the spa is amazing.
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Marcos
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+2
Super recommend it ☺ The Sumitras’ team were exceptional during our stay, going above and beyond to ensure our comfort. The rooms were clean and organised and all the facilities were great.
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Chelsea
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It was excellent ☺ New, beautiful and clean ☹ Nothing
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Hannah
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Stunning location ☺ Beautiful location and amazing staff to accommodate you. ☹ Nothing
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Sabine
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Exceptional
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Tristyana
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+0
Recommend it was perfect stay ☺ Clean , spacious room , good food , well located Staff very attentive to our need ☹ If rains the outside area of the room is totally wet
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Masud
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Exceptional
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Fabian
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Exceptional
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Aang
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Sweet escape ☺ Villa baru, terawat dan fasilitas cukup lengkap, staff yang sangat ramah dan membantu ☹ Menu breakfast terbatas
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Daniele
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Relaxing stay for holidays ☺ Very good service, comfortable room ☹ No breakfast buffet