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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.74.74539 reviews
4.7Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.7
Excellent4539 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 5.0.64.62543 reviews
4.6Google star 1Google star 2Google star 3Google star 4Google star 5.0.6
Excellent2543 reviews
ExcellentTripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5.0.64.6895 reviews
4.6Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5.0.6
Excellent895 reviews
ExcellentExpedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 59.61101 reviews
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Excellent1101 reviews
Posted on Google Google
Bethany Langdon profile picture
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The hotel is beyond beautiful - even the grounds are impeccable and perfect to sit outside for a morning coffee. The room was so clean with the most amazing aesthetic. Too bad we only were staying one night because we could’ve done the whole weekend which we will next time. 😊
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Bethany Langdon profile picture
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The spa is beyond beautiful and relaxing. It was the perfect end to our anniversary trip.
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Melissa Jacot profile picture
27 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
A true gem in Niagara-on-the-Lake! I’ve been many times to relax and refresh my mind. It’s terrific! The staff and friendly and the circuit truly will leave you feeling amazing! They have lovely snacks in the lounge like apples and nuts as well as Nespresso coffee and tea. You will be hungry after the circuit! I really love coming here and am so grateful it’s a local gem.
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cheryl suszczynski profile picture
26 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Super relaxing, beautiful spa, great service.
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Debora Krause profile picture
26 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This was our 3rd stay and it is still a beautiful hotel with awesome service. Rooms are beautiful and spotless.
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J Schry profile picture
26 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had a fantastic stay at the hotel! The service was truly five-star from the moment Jake checked us in. He gave us a fun tour of the hotel and the little house we stayed in at the back, and was both funny and knowledgeable about the area. His recommendations really helped make our stay even better. We also had a great experience with the bartender, who was very friendly and attentive. Overall, a wonderful stay with exceptional service!
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Jeff Baker profile picture
26 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Wonderful stay for the night. unfortunately only 1 night for our anniversary. We plan to return for a longer stay next time and hope to enjoy the spa.
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Amber profile picture
25 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Stunning location, top tier food and spa - 100% exactly everything you want, need and more. Two years in a row our entire company has stayed with 124 and its been an absolute pleasure and such friendly staff, perfectly situated rooms, in the heart of NOTL. It is an absolute gem of a hotel and spa! BOOK NOW!
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Rick Perotto profile picture
24 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The room was disappointing. Apparently i booked the wrong style and should have booked 'Signature Rooms' (?) as opposed to standard rooms. We have stayed at 124 on Q many times and have different rooms. This room experience did not meet our expectations. Service was very good. Amenities very good, and second to none location. We will stay again, but not if it means i get that same room. I will need to upgrade, obviously.
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Stephanie Fernandez profile picture
23 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The 124 on Queen - Gate House suites were great. Room was clean and comfortable for a short stay. Though the pillows were incredible lumpy and flat which led to stiff necks and backs the next morning but otherwise a fine sleep. It also felt a bit humid in our suite to the point where the bed/sheets kind of felt moist. But it wasnt overtly uncomfortable. Would stay here again but maybe at the main hotel.
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Barbara Orr profile picture
23 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We were in 2 bedroom villa with 2 kids, and it was perfect set up...roomy, good facilities, clean, and convenient to everything in town...shops, parks, restaurants, etc.
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J S profile picture
J S
22 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We have stayed in Room 501 a number of times over the years. It is a favorite of ours. However, this year, we were burdened by constant, sometime very loud, thumping noises throughout the day, occasionally starting as early as 6:00 am, and going past 10:00 pm at night. We could not really determine where it was coming from (strangely, it felt like it was from above), but it woke us up in the morning and annoyed us throughout the day. We have never experienced this loud thumping before, so we are wondering where it came from.
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Katrina Cronkwright profile picture
21 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This was my 3rd time doing the Hydrocircuit. It's an amazing relaxing experience in regards to the spa. Tonight I asked for assistance setting up an account on the web site as it tells me to contact staff. No one there knew what I was talking about. There were 2 ladies that came for the first time. I asked if they were shown the tea/coffee room and they said no one at the front showed them anything but the change room door. I explained everything in the Spa and the cold orange towels etc. The staff came through 2 times in the 2 hours. No one asked for drink or finger food orders. Every other visit the staff come through every 10 min to restart the spa jets and ask if we are ok or need anything.. Had the staff asked they would have been tipped well. If it was new staff, maybe extra training would help.
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Mark profile picture
21 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Beautiful hotel. AC was broke in our room but the staff was prepared with a portable AC unit and provided a free breakfast and shuttle service. Spa was amazing, highly recommend. â˜șCleanliness, staff & service, amenities, property conditions & facilities
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Michelle profile picture
18 August 2026
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This is a gorgeous property! It is so conveniently located and the staff went above and beyond! Marni, the front office manager was so welcoming, professional! So much so that we are coming back next year! Also thank you to Cyndy for making sure we made it to our winery tours by picking us up! The food in NOTL for dinner was also outstanding!!! â˜șCleanliness, staff & service, amenities, property conditions & facilities
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James profile picture
14 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
â˜șCleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Barbara profile picture
14 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Excellent location in the heart of old town. We could walk to restaurants, shops and theatre. It’s a very charming town and the flowers everywhere were outstanding! The hotel is new, modern and bright. The gardens , reflecting pools and fountains at the rear of the property were beautiful and peaceful. We loved our stay! â˜șCleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Todd profile picture
14 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Excellent hotel, great location, very clean wonderful staff, I highly recommend â˜șCleanliness, staff & service, amenities, property conditions & facilities
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Ronia profile picture
13 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Modern but charming hotel â˜șCleanliness, staff & service, amenities, property conditions & facilities
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Jacques profile picture
12 August 2026
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Had a fabulous stay for 3 nights. Both affiliated restaurants were excellent. We used the bicycles which were in great condition. Staff were all courteous and efficient! Will stay there again. â˜șCleanliness, staff & service, amenities, property conditions & facilities
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Travel Is Life profile picture
9 August 2026
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A perfect stay to really be in the heart of NOTL, but feel pampered and relaxed, too What an absolute perfect location for a stay at Niagara On The Lake! This hotel is right on the main street, Queen, making it superbly easy to step out and be in the middle of things. There are two buildings - the main hotel, which has a spa, restaurant, Zen garden, Starbucks - and an outpost building, the first floor of which is for weddings and events and the second floor has 9 rooms. We were in the outpost building, and while the main building has free interior garage parking, the outpost does have a few parking spots outside of it. You do have to walk a flight of stairs, but they'll help you with your luggage. The staff is exceptional! The spa is amazing, and you won't know until you check in that there is a great Wellness Wednesday special where you can do an incredible sound bath (ANITA! You're an angel) and the hydrotherapy circuit, which is so relaxing and fun (the snow room!). We stayed here for two nights and at Pillar and Post for two nights, and while that hotel was nice - a different vibe - I would have chosen to remain at 124 on Queen if I knew better.
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Jan profile picture
Jan
8 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Our king room in the main building was comfortable and spacious. We arrived at 11 AM and asked if we could check in earlier than 4 PM. Staff were very unhelpful and told us that the cleaning staff have their own schedule that they have nothing to do with and that they could only guarantee us check in at 4 PM. This is very unlike other hotels we have stayed at that go out of their way to prepare a room ahead of time if we arrive in advance of check-in. Sure enough, our room was not ready until two minutes before 4 PM. It is a room that might take 20 minutes top to clean so I don’t know why they wouldn’t want to make a minimal effort for guests who arrive early. For this reason alone, we would not stay at this hotel again. Also, I called earlier in the day to ask about parking and was said yes, there’s parking at this address with no indication that the parking was underground, and that we needed to go upstairs to get a ticket to place in the windshield. The staff member I spoke with was incredibly lackadaisical as were all of the very young staff at this hotel. â˜șCleanliness, amenities, property conditions & facilities
Posted on Expedia Expedia
Allen profile picture
5 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Hotel is very centrally located with underground parking. Room was large with 2 queen size beds with nice bedding but the lighting was poor, unable to read by bedside light. Has what appears to be an upscale spa which we did not avail ourselves. â˜șCleanliness, staff & service, property conditions & facilities
Posted on Expedia Expedia
Jennifer profile picture
3 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Beautifully appointed accommodations. We will come again! Staff was wonderful and extremely helpful. â˜șCleanliness, staff & service, amenities, property conditions & facilities
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Garry profile picture
3 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Great room and staff. Location was perfect for going anywhere. â˜șCleanliness, staff & service, amenities, property conditions & facilities
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Yi profile picture
Yi
3 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Very good location. Friendly staff. Clean rooms for a perfect weekend get away! â˜șCleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Emily profile picture
3 August 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
â˜șCleanliness, staff & service, amenities, property conditions & facilities
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F. Vglrs profile picture
27 July 2026
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Luxe ! Prachtig hotel met ruime, comfortabele kamers. De bedden zijn zalig en de service is goed. Luxe dus ook wat prijziger dan een gewoon hotel. Een minpuntje: je kunt het zwembad alleen gebruiken als je een volledig wellness programma boekt. Enkel een half uurtje zwemmen kan niet. Dat is jammer, zeker in zo’n mooi hotel. Verder wel een aanrader voor wie houdt van rust, ruimte en comfort. Prachtige tuin en de locatie is ideaal om de ruime omgeving van Niagara on the Lake te bezoeken. NoTL is ook een heel aangenaam en druk bezocht stadje met toffe winkeltjes.
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Angie B profile picture
11 July 2026
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One of a kind experience! Enjoyed an absolutely beautiful experience at 124 Queen Spa! The Wellness Circuit & Sound Bath is a must book when in NOTL. The warm & cool pools are so calming. The whole atmosphere is so Zen & restorative. Just what I needed! Anita is a peaceful spirit guiding the meditation. Can't wait to book again in The Fall!
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Craig C profile picture
4 July 2026
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Anniversary celebration Staying at this hotel was an exceptional experience from start to finish. Was in Niagara-on-the-lake for our anniversary. The staff at this hotel provided warm, attentive service and made every moment feel personalized. The room was clean and offered breathtaking view, with every detail reflecting comfort and elegance. We will be back again. Thank you staff and management!
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Ken G profile picture
3 July 2026
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An excellent stay in NOTL My wife and I have just returned from three days in Niagara-on-the-Lake where we stayed at 124 on Queen Hotel and Spa. It would be an understatement to stay that this hotel is one of the top hotels we have stayed at in Niagara-on-the-Lake in the over fifty years that we have been coming here for a little R&R. The location is ideal at the end of Queen St, the main drag so you are not far from the shops and restaurants. Underground parking is included which is a plus in a town where parking is at a premium. Every time we come to NOTL, we make sure to have lunch at Treadwell. Their lobster club sandwich is superb and their wine selection is excellent and emphasizes the local product. The rooms in the hotel are large, well-furnished with excellent amenities. Our every comment and request was acted upon quickly and professionally.
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Sharon K profile picture
2 June 2026
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Absolute Perfection – Classy, Top-Tier Luxury and Flawless Events! Our recent stay at 124 on Queen Hotel & Spa, combined with dining at Treadwell Cuisine, was nothing short of spectacular. From the moment we arrived, everything felt incredibly classy, sophisticated, and executed at a top-tier level. A massive, heartfelt thank you goes to the incredible team. Coleen was phenomenal, putting together a truly great, tailored package for my team. Courtney then took the reins and led every single detail of the event flawlessly. She was there in person from start to finish, providing hands-on assistance and ensuring everything ran smoothly. I truly cannot say enough about both of them—their dedication and professionalism elevated our entire experience. The hotel and spa offer a perfect blend of luxury and comfort, while Treadwell Cuisine delivered a world-class culinary experience with masterfully prepared dishes. If you are looking for a premium, high-end getaway or a flawlessly executed group event where every detail is perfect, this is it. We cannot wait to return!
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Barbara P profile picture
2 June 2026
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Superior spa experience, great hotel location We stayed two nights as part of an anniversary trip getaway. Spa services were booked at the time of the reservation. Both of us had very relaxing spa services; Erin gave me an amazing treatment that made the trip for me. We didn't try NOTL except for drinks at the bar before venturing out for dinner. It is very busy and a bit noisy. Went to Treadwells for both breakfasts and a dinner. It was Mother's Day weekend, so they had some special menu items. Attention to detail, food and service at this restaurant is top tier. We were in and out so didn't require any staff attention.... except hot water was lukewarm. Call down to desk had someone up within an hour to pipe up the heat. Parking in the garage such a plus in this busy town. Would recommend anyone stay here as location is great and close to everything, hotel very clean, and staff kind.
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Sarah H profile picture
7 April 2026
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Amazing Business Retreat I recently worked with the incredible 124 on Queen team to organize a corporate off-site involving both daytime meetings and overnight stays and I cannot recommend them enough!! I had not organized a corporate event for my company before and as it was for the senior executives, there were a lot of moving parts to iron out to ensure I hit the brief. There was a lot of back-and-forth during the planning stages and I was so impressed by how caring and understanding the team was to my demands and changes;) They remained patient and attentive throughout ensuring every detail was tailored to our needs so we were perfectly set up for success! We used The Gate House for our daytime meetings. It is a stunning room flooded with natural light which kept the energy high and the atmosphere professional and happy. The AV setup was seamless and incredibly easy to use—no technical headaches to slow us down. The food provided during the day was excellent. There were plenty of options to suit everyone, and the snack selection was a huge hit with the team! The overnight accommodations were beautiful, providing a high-end, comfortable retreat after a long day of work. We hosted a private dinner at Treadwell Cuisine and it was spectacular. The setting was intimate and the meal was easily a highlight of the trip. Overall the property itself is breathtaking and perfectly situated in the heart of Niagara. Between the top-tier service, the beautiful meeting spaces, and the ease of execution, this was a seamless experience. We will definitely be going back again next year!
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Ann M profile picture
30 March 2026
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An amazing experience. We were hosted by 124 Queen, were given exceptional service, food was great and they were always ready to go the extra mile. We had a great conference and 124 Queen Hotel made it successful
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Annemarie B profile picture
13 February 2026
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Great service and overall experience We’ve been booking meeting rooms at 124 Queen Street for a while now, and we’ve always had a fantastic experience. The service, ambiance, and amenities are top-notch. They make the booking process incredibly easy and accommodating, and we’re definitely coming back every time.
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Barbara M profile picture
3 January 2026
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Amazing experience 124 on Queen Hotel and Spa Niagara on the Lake My birthday is on January 1st and my husband treated to me to a night at your beautiful Hotel. I thoroughly enjoyed our stay, in particular my facial treatment in the spa. Dawn did an exceptional job. I would have to say that it was the best facial I have ever had and I look forward to coming back for another facial from Dawn in the future. Thank you for an overall wonderful experience. Barbara ⭐⭐⭐⭐⭐
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Mbf profile picture
Mbf
1 November 2025
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We will be back! Beautiful hotel and room. Well appointed, complimentary water and shuttle service. Staff very friendly and helpful. Great location located on the main street. . Restaurant excellent. We will be back!
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Lola M profile picture
24 September 2025
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The perfect spot! Great spot in NOTL to stay in. Boutique and unique. The zen garden is so beautiful! We really enjoyed our stay. Food was amazing at Treadwells especially the on site baked bread !