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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.64634 reviews
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Excellent4634 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.62635 reviews
4.6Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent2635 reviews
ExcellentTripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 54.6895 reviews
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Excellent895 reviews
ExcellentExpedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 59.61104 reviews
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Excellent1104 reviews
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Matt Wach profile picture
27 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Been to Q Spa at 124 on Queen many times now and always is such a relaxing experience. The hydro therapy circuit is the perfect relaxing reset, it’s great to experience it with my wife each time we go.
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Jen Howes profile picture
26 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Spa was great, a little disappointed the steam room was unavailable but over all a great time for our ladies day out
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Elizabeth Larsen profile picture
26 October 2026
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The estiticians were exceptionally skilled.
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Sally Smith profile picture
26 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely lovely environment and staff ❤️
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Charmaine profile picture
26 October 2026
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Love everything about this hotel. Close to everything. Staff are so welcoming and helpful, bikes are complimentary to use for the day and they even provide complimentary shuttle services to nearby restaurants. My go to place to stay! ☺cleanliness, staff & service, amenities, property conditions & facilities
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Sabrina Cronshaw profile picture
25 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Such a beautiful spa! The dimly lit lounge area was so peaceful and relaxing, making it the perfect place to unwind before your treatment. Heidi did my pedicure, and she was wonderful! She was such a lovely woman to chat with, and the massage chair was an added bonus. As a local, I’m so happy to have found this spa and will definitely be back!
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Ezaque Lopes profile picture
25 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Temperature in the room was not adjustable. Seemed overly warm throughout.
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Eileen profile picture
25 October 2026
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Location was perfect. Our rooms were comfortable and well appointed. I can’t wait to go back ☺cleanliness, staff & service, amenities, property conditions & facilities
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Sally Smith profile picture
24 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely amazing massage. The pool area is gorgeous!
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Eden R profile picture
24 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing experience
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Trish Pietrangelo profile picture
24 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Love this boutique hotel; food and service are both top notch. The water in our room was luke warm however, bordering on cold.
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Nathalie Gingras profile picture
24 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
One of the best hotels in the area.
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Rachel profile picture
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Me and my husband got married April 24th at The Gate House. It was the most beautiful venue, great staff and the most special day. Cleo was our coordinator and she was AMAZING. She made the day feel so effortless for me, kept checking in if I needed anything and was great at communicating! Erin was our event planner and was such a sweetheart and helped us with any issue or concern we had with our day. Everyone was so accommodating and is really willing to do everything to give you the most perfect day! Food was also AMAZING!!!! we still get so many compliments on how great the Salmon was… we went with the minimony package and it was perfect for our 50 person wedding. Vendors already lined up for us which took a huge weight off my shoulders. Couldn’t recommend this team enough! Thank you guys so much for making our wedding a day to never forget for us and our guests 😊
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Debbie McConnell profile picture
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Spa and I had such a great aesthetician. Erin is very professional and friendly. Will definitely he back.
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Rosanne profile picture
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had an enjoyable time. Our lunch was great. When you really looked at the pools as you are sitting in them they are not super clean… like the walls, steps etc… and there is an exhaust type thing over the hot pool that is filthy. We have been a few times and will probably go back… just giving some feedback.
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Jonathan profile picture
16 October 2026
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. ☺cleanliness, staff & service, amenities, property conditions & facilities
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Jürgen profile picture
10 October 2026
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Alles perfekt - absolut empfehlenswert- tolles Zimmer ☺cleanliness, staff & service, property conditions & facilities
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Diane profile picture
9 October 2026
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It was our first time staying @ 124 and it was terrific from start to finish. The desk staff were so friendly and couldn’t do enough for us. Our room was beautiful and so well stocked w everything we needed. We will be back for sure and cannot wait. Thankyou for an amazing Thanksgiving getaway. ☺cleanliness, staff & service, amenities, property conditions & facilities
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Monica profile picture
8 October 2026
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Really good room also all around super good ☺cleanliness, staff & service, amenities, property conditions & facilities
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robertkasbohm profile picture
5 October 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Excellent staff, a location that can't be beat, and an underground parking lot! No more having to "surf" around town for a place to park, and no more having to feed an annoying e-meter when you eventually find one! This is the best hotel I've stayed at in NOTL in 40+ years of annual visits! Everything is an easy walk from their Queen Street location (between Starbucks and Valu-Mart). ☺cleanliness, staff & service, amenities, property conditions & facilities
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wayne profile picture
30 September 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Clean room..good location..friendly staff ☺cleanliness, staff & service, amenities, property conditions & facilities
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Nazy profile picture
26 September 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
It was clean and modern , but no pool , using the pool we must pay 89 dollar to use 2 hours the pool , 300 for just the Room was expensive ☺cleanliness, staff & service, property conditions & facilities
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Kevin profile picture
25 September 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Great property at a great location. Not one critique. ☺cleanliness, staff & service, amenities, property conditions & facilities
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Patricia profile picture
25 September 2026
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All around perfect. Location, amenities and room with the exception of the cleaning room service as in not reliable. We recommend. ☺cleanliness, staff & service, amenities, property conditions & facilities
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Marissa profile picture
23 September 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
It was great. Loved our stay ☺cleanliness, staff & service, amenities, property conditions & facilities
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Srdjan profile picture
21 September 2026
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Absolutely amazing location with the hotel being right at the beginning of the strip for Niagara on the lake. The staff is so helpful and attentive during check in. There is a slight walk to the actual rooms with respect to check in, but this was a nice change/pacing from the norm. Key grab is the Budapest bakery shop that is right by the Starbucks. Lively in the morning with a lot of foot traffic. It is a day time atmosphere as Restaurant/venues start to close earlier in the evening. Churchill lounge was a cool spot with good wine and live music. Don’t hesitate with the que for Q124! ☺cleanliness, staff & service, amenities, property conditions & facilities
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Travel Is Life profile picture
9 August 2026
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A perfect stay to really be in the heart of NOTL, but feel pampered and relaxed, too What an absolute perfect location for a stay at Niagara On The Lake! This hotel is right on the main street, Queen, making it superbly easy to step out and be in the middle of things. There are two buildings - the main hotel, which has a spa, restaurant, Zen garden, Starbucks - and an outpost building, the first floor of which is for weddings and events and the second floor has 9 rooms. We were in the outpost building, and while the main building has free interior garage parking, the outpost does have a few parking spots outside of it. You do have to walk a flight of stairs, but they'll help you with your luggage. The staff is exceptional! The spa is amazing, and you won't know until you check in that there is a great Wellness Wednesday special where you can do an incredible sound bath (ANITA! You're an angel) and the hydrotherapy circuit, which is so relaxing and fun (the snow room!). We stayed here for two nights and at Pillar and Post for two nights, and while that hotel was nice - a different vibe - I would have chosen to remain at 124 on Queen if I knew better.
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F. Vglrs profile picture
27 July 2026
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Luxe ! Prachtig hotel met ruime, comfortabele kamers. De bedden zijn zalig en de service is goed. Luxe dus ook wat prijziger dan een gewoon hotel. Een minpuntje: je kunt het zwembad alleen gebruiken als je een volledig wellness programma boekt. Enkel een half uurtje zwemmen kan niet. Dat is jammer, zeker in zo’n mooi hotel. Verder wel een aanrader voor wie houdt van rust, ruimte en comfort. Prachtige tuin en de locatie is ideaal om de ruime omgeving van Niagara on the Lake te bezoeken. NoTL is ook een heel aangenaam en druk bezocht stadje met toffe winkeltjes.
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Angie B profile picture
11 July 2026
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One of a kind experience! Enjoyed an absolutely beautiful experience at 124 Queen Spa! The Wellness Circuit & Sound Bath is a must book when in NOTL. The warm & cool pools are so calming. The whole atmosphere is so Zen & restorative. Just what I needed! Anita is a peaceful spirit guiding the meditation. Can't wait to book again in The Fall!
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Craig C profile picture
4 July 2026
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Anniversary celebration Staying at this hotel was an exceptional experience from start to finish. Was in Niagara-on-the-lake for our anniversary. The staff at this hotel provided warm, attentive service and made every moment feel personalized. The room was clean and offered breathtaking view, with every detail reflecting comfort and elegance. We will be back again. Thank you staff and management!
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Ken G profile picture
3 July 2026
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An excellent stay in NOTL My wife and I have just returned from three days in Niagara-on-the-Lake where we stayed at 124 on Queen Hotel and Spa. It would be an understatement to stay that this hotel is one of the top hotels we have stayed at in Niagara-on-the-Lake in the over fifty years that we have been coming here for a little R&R. The location is ideal at the end of Queen St, the main drag so you are not far from the shops and restaurants. Underground parking is included which is a plus in a town where parking is at a premium. Every time we come to NOTL, we make sure to have lunch at Treadwell. Their lobster club sandwich is superb and their wine selection is excellent and emphasizes the local product. The rooms in the hotel are large, well-furnished with excellent amenities. Our every comment and request was acted upon quickly and professionally.
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Sharon K profile picture
2 June 2026
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Absolute Perfection – Classy, Top-Tier Luxury and Flawless Events! Our recent stay at 124 on Queen Hotel & Spa, combined with dining at Treadwell Cuisine, was nothing short of spectacular. From the moment we arrived, everything felt incredibly classy, sophisticated, and executed at a top-tier level. A massive, heartfelt thank you goes to the incredible team. Coleen was phenomenal, putting together a truly great, tailored package for my team. Courtney then took the reins and led every single detail of the event flawlessly. She was there in person from start to finish, providing hands-on assistance and ensuring everything ran smoothly. I truly cannot say enough about both of them—their dedication and professionalism elevated our entire experience. The hotel and spa offer a perfect blend of luxury and comfort, while Treadwell Cuisine delivered a world-class culinary experience with masterfully prepared dishes. If you are looking for a premium, high-end getaway or a flawlessly executed group event where every detail is perfect, this is it. We cannot wait to return!
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Barbara P profile picture
2 June 2026
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Superior spa experience, great hotel location We stayed two nights as part of an anniversary trip getaway. Spa services were booked at the time of the reservation. Both of us had very relaxing spa services; Erin gave me an amazing treatment that made the trip for me. We didn't try NOTL except for drinks at the bar before venturing out for dinner. It is very busy and a bit noisy. Went to Treadwells for both breakfasts and a dinner. It was Mother's Day weekend, so they had some special menu items. Attention to detail, food and service at this restaurant is top tier. We were in and out so didn't require any staff attention.... except hot water was lukewarm. Call down to desk had someone up within an hour to pipe up the heat. Parking in the garage such a plus in this busy town. Would recommend anyone stay here as location is great and close to everything, hotel very clean, and staff kind.
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Sarah H profile picture
7 April 2026
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Amazing Business Retreat I recently worked with the incredible 124 on Queen team to organize a corporate off-site involving both daytime meetings and overnight stays and I cannot recommend them enough!! I had not organized a corporate event for my company before and as it was for the senior executives, there were a lot of moving parts to iron out to ensure I hit the brief. There was a lot of back-and-forth during the planning stages and I was so impressed by how caring and understanding the team was to my demands and changes;) They remained patient and attentive throughout ensuring every detail was tailored to our needs so we were perfectly set up for success! We used The Gate House for our daytime meetings. It is a stunning room flooded with natural light which kept the energy high and the atmosphere professional and happy. The AV setup was seamless and incredibly easy to use—no technical headaches to slow us down. The food provided during the day was excellent. There were plenty of options to suit everyone, and the snack selection was a huge hit with the team! The overnight accommodations were beautiful, providing a high-end, comfortable retreat after a long day of work. We hosted a private dinner at Treadwell Cuisine and it was spectacular. The setting was intimate and the meal was easily a highlight of the trip. Overall the property itself is breathtaking and perfectly situated in the heart of Niagara. Between the top-tier service, the beautiful meeting spaces, and the ease of execution, this was a seamless experience. We will definitely be going back again next year!
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Ann M profile picture
30 March 2026
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An amazing experience. We were hosted by 124 Queen, were given exceptional service, food was great and they were always ready to go the extra mile. We had a great conference and 124 Queen Hotel made it successful
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Annemarie B profile picture
13 February 2026
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Great service and overall experience We’ve been booking meeting rooms at 124 Queen Street for a while now, and we’ve always had a fantastic experience. The service, ambiance, and amenities are top-notch. They make the booking process incredibly easy and accommodating, and we’re definitely coming back every time.
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Barbara M profile picture
3 January 2026
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Amazing experience 124 on Queen Hotel and Spa Niagara on the Lake My birthday is on January 1st and my husband treated to me to a night at your beautiful Hotel. I thoroughly enjoyed our stay, in particular my facial treatment in the spa. Dawn did an exceptional job. I would have to say that it was the best facial I have ever had and I look forward to coming back for another facial from Dawn in the future. Thank you for an overall wonderful experience. Barbara ⭐️⭐️⭐️⭐️⭐️
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Mbf profile picture
Mbf
1 November 2025
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We will be back! Beautiful hotel and room. Well appointed, complimentary water and shuttle service. Staff very friendly and helpful. Great location located on the main street. . Restaurant excellent. We will be back!
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Lola M profile picture
24 September 2025
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The perfect spot! Great spot in NOTL to stay in. Boutique and unique. The zen garden is so beautiful! We really enjoyed our stay. Food was amazing at Treadwells especially the on site baked bread !