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ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.74.74342 reviews
4.7Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.7
Excellent4342 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 5.0.64.62381 reviews
4.6Google star 1Google star 2Google star 3Google star 4Google star 5.0.6
Excellent2381 reviews
ExcellentTripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5.0.64.6887 reviews
4.6Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5.0.6
Excellent887 reviews
ExcellentExpedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 59.61074 reviews
9.6Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5
Excellent1074 reviews
Posted on Expedia Expedia
Emma profile picture
28 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Jättebra hotell, mysigt!! ☺Cleanliness, staff & service, amenities, property conditions & facilities
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kelly panecaldo profile picture
27 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a 60 minute massage with Emilee. What a wonderful person. Very professional. Great Massage. and the Hydrocircuit is dynamite. very relaxing and inviting atmosphere. We will be back!!
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Sean Teehan profile picture
27 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Room was nice. Shower pressure was weak. Service was good but room wasn't ready by 4pm check-in time and judging by multiple people in front of me, none of the rooms were ready at that time. Disappointing.
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Rachael Jocks profile picture
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Me and my husband got married April 24th at The Gate House. It was the most beautiful venue, great staff and the most special day. Cleo was our coordinator and she was AMAZING. She made the day feel so effortless for me, kept checking in if I needed anything and was great at communicating! Erin was our event planner and was such a sweetheart and helped us with any issue or concern we had with our day. Everyone was so accommodating and is really willing to do everything to give you the most perfect day! Food was also AMAZING!!!! we still get so many compliments on how great the Salmon was… we went with the minimony package and it was perfect for our 50 person wedding. Vendors already lined up for us which took a huge weight off my shoulders. Couldn’t recommend this team enough! Thank you guys so much for making our wedding a day to never forget for us and our guests 😊
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Vio Giulve profile picture
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
A beautiful property, but a long-awaited rest was deeply compromisedThe hotel itself is absolutely stunning, elegant, and situated in a beautiful location. My husband and I had been looking forward to this getaway for a very long time. Regrettably, our experience was completely overshadowed by noise.The neighbors were celebrating a birthday and being very loud. We eventually called the reception, and they did take action, but by then it was already far too late and half the night had passed. Quality sleep is a fundamental part of any vacation. Sadly, because our night was entirely ruined, we left feeling exhausted rather than refreshed. No matter how magnificent a place is, it cannot compensate for a total lack of rest.
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Sanjay Hiranandani profile picture
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This continues to be our favorite property in Niagara-on-the-Lake. The hotel itself is absolutely beautiful, the grounds are immaculate, and every stay feels relaxing and luxurious without ever feeling pretentious. The villa we stayed in this time was amazing — incredibly spacious, comfortable, and very well equipped for a longer stay. Everything wa thoughtfully laid out and impeccably maintained. What truly sets this property apart, though, is the staff. Every interaction was warm, professional, and genuinely welcoming. Rahul, Ashish, and Anshika in particular were extraordinary throughout our stay — always accessible, attentive, and willing to help with anything we needed. Their hospitality and responsiveness made an already wonderful stay even more memorable. We’ve stayed at many places in NOTL over the years, and this one remains our clear favorite. We’re already looking forward to coming back.
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Sanjay Hiranandani profile picture
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a fantastic experience at the Spa at Q in Niagara-on-the-Lake. From the moment we arrived, the staff was warm, welcoming, and professional, and the facilities were beautiful and relaxing. My therapist, Sidney, was absolutely stellar. She was incredibly knowledgeable, thorough, and attentive throughout the treatment. She worked out all the tightness and knots in my neck, shoulders, and calves better than almost any massage I’ve had before. You could really tell she understood both technique and how to tailor the massage to what my body needed. My wife also had a wonderful experience there the previous day, getting a massage right after running the Buffalo Marathon. It was exactly what she needed for recovery, and she came away equally impressed with both the quality of the treatment and the overall atmosphere of the spa. Overall, an excellent spa experience and we would absolutely return.
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Suzanne Lewis profile picture
24 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Spent a fantastic getaway once again and totally enjoyed it. The staff are amazing and always very welcoming. Can’t say enough about this property. Will be back again soon as it is our favorite spot.
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neera kapoor profile picture
24 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience from start to finish , 60 min stone couple massage, very professional and friendly as soon as entered,, felt so relaxed all through ,will certainly go back to sidney, highly recommend this place!
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Julian Castro Olivera profile picture
24 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing experience, location and customer care. Loved the place! I would definitely recommend this place to family and friends :)
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Steve profile picture
24 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
We had an amazing experience at this hotel. The staff was incredibly attentive from the moment we arrived. The highlights of our stay: Stellar Suite: Came with a cozy outdoor fireplace. Spotless: The room and facilities were very clean. Perfect Location: Right downtown and close to everything.Highly recommended! We will definitely be back. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Steve profile picture
23 May 2026
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Staff was very friendly and helpful, and the underground parking was convenient. Room was nice and spacious and well-kept. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Panagiotis profile picture
23 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Great staff and location ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Lorene Struthers profile picture
22 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Sonja was absolutely amazing and professional. The Hydro spa was a fantastic experience, very much enjoyed.
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Pethan Tin profile picture
22 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Spa services are great… ability to speak to someone on the phone is impossible and I don’t think they really care. Sometimes you want to discuss the treatments you want to book with a person but No One ever picks up the phone
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Jennifer profile picture
22 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
I enjoyed my stay and would book again! ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Erin, Pickering profile picture
21 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Clean rooms, beautiful gardens, well kept property in the heart of downtown Niagara on the Lake. Would stay here again. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Rui de Oliveira profile picture
20 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Our favourite spot in NOTL. The Spa is wonderful and the level of service is always exceptional.
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Mike Cronkwright profile picture
20 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Wash a great visit! The staff were so friendly and engaging, the amenities were perfect. Thoroughly enjoyedy visit. Thanks so much!! I'll definitely be back
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Paul profile picture
20 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Great location for walking to everything. Little noisy on the restaurant side of the hotel but nothing after 9pm. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Marie-Helene profile picture
19 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Les vélos prêtés par l’hôtel était super mignons et pratiques avec leur petit panier. La cours intérieure est magnfique. Les lits étaient très confortables. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Samantha profile picture
11 May 2026
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Beautiful room, lovely staff, also you can smell the spa throughout the hotel which is wonderful! ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Shamli profile picture
7 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Excellent location, super attentive front staff, restaurant and spa attendants. The restaurant and lounge is great! Love the option for free bikes. Indoor parking is an asset. Rooms are very spacious for 4 with great tea and coffee options. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Munish profile picture
5 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
The staff was amazing. Property is great with excellent rooms and right in the heart of old NOTL ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Karen profile picture
4 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Our Signature Double Queen room was spacious and beautifully styled overlooking the back patio and fountains. Nice fireplace, kitchenette, plenty of seating and room for 4 people’s luggage. Complimentary water and use of hotel bikes (locks and helmuts included) were a nice touch. We changed our plans to be able to ride around town - so happy we did. Location, design, amenities, happy hour with free nibbles and L’Occtaine toiletries make this property a must-stay in NOTL. Definitely booking the spa experience next time! ☺Cleanliness, staff & service, amenities, property conditions & facilities
Posted on Expedia Expedia
Charmaine profile picture
4 May 2026
Expedia star 1Expedia star 2Expedia star 3Expedia star 4Expedia star 5Verified
Excellent location, close to everything. Hotel is modern and clean. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Sarah H profile picture
7 April 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Amazing Business Retreat I recently worked with the incredible 124 on Queen team to organize a corporate off-site involving both daytime meetings and overnight stays and I cannot recommend them enough!! I had not organized a corporate event for my company before and as it was for the senior executives, there were a lot of moving parts to iron out to ensure I hit the brief. There was a lot of back-and-forth during the planning stages and I was so impressed by how caring and understanding the team was to my demands and changes;) They remained patient and attentive throughout ensuring every detail was tailored to our needs so we were perfectly set up for success! We used The Gate House for our daytime meetings. It is a stunning room flooded with natural light which kept the energy high and the atmosphere professional and happy. The AV setup was seamless and incredibly easy to use—no technical headaches to slow us down. The food provided during the day was excellent. There were plenty of options to suit everyone, and the snack selection was a huge hit with the team! The overnight accommodations were beautiful, providing a high-end, comfortable retreat after a long day of work. We hosted a private dinner at Treadwell Cuisine and it was spectacular. The setting was intimate and the meal was easily a highlight of the trip. Overall the property itself is breathtaking and perfectly situated in the heart of Niagara. Between the top-tier service, the beautiful meeting spaces, and the ease of execution, this was a seamless experience. We will definitely be going back again next year!
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Ann M profile picture
30 March 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
An amazing experience. We were hosted by 124 Queen, were given exceptional service, food was great and they were always ready to go the extra mile. We had a great conference and 124 Queen Hotel made it successful
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Annemarie B profile picture
13 February 2026
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Great service and overall experience We’ve been booking meeting rooms at 124 Queen Street for a while now, and we’ve always had a fantastic experience. The service, ambiance, and amenities are top-notch. They make the booking process incredibly easy and accommodating, and we’re definitely coming back every time.
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Barbara M profile picture
3 January 2026
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Amazing experience 124 on Queen Hotel and Spa Niagara on the Lake My birthday is on January 1st and my husband treated to me to a night at your beautiful Hotel. I thoroughly enjoyed our stay, in particular my facial treatment in the spa. Dawn did an exceptional job. I would have to say that it was the best facial I have ever had and I look forward to coming back for another facial from Dawn in the future. Thank you for an overall wonderful experience. Barbara ⭐️⭐️⭐️⭐️⭐️
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Mbf profile picture
Mbf
1 November 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
We will be back! Beautiful hotel and room. Well appointed, complimentary water and shuttle service. Staff very friendly and helpful. Great location located on the main street. . Restaurant excellent. We will be back!
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Lola M profile picture
24 September 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
The perfect spot! Great spot in NOTL to stay in. Boutique and unique. The zen garden is so beautiful! We really enjoyed our stay. Food was amazing at Treadwells especially the on site baked bread !
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ronburgundy1232015 profile picture
22 August 2025
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Hidden Oasis! Quickly has become our go-to for relaxed evenings with friends. Tucked away just steps away from the Main Street in Olde Towne the vibe is almost tropical with a chic covered patio with glass walls which are left open weather permitting. Service is excellent (thank you Zara!) and the good offerings always delicious. From salmon, to pasta specials and the burger…short rib and beef?? Outstanding
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FromMTL profile picture
31 July 2025
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Decent spa Their indoor spa looks nice, and we had a great time as friends. The relaxation lounge, hot pool, tepid pool, steam room, and sauna were as expected. The snow room was unexpected and such a nice surprise; would recommend the snow room after the sauna. The RMTs were courteous and professional. We noticed a few things. We were rushed through the check-in process due to the tight space and other patrons behind us, such that our forms were not all fully filled out prior to our massages; perhaps the customary practice of an online form sent to us in advance would solve this problem. The areas were not refreshed as frequently as expected (leading to overflowing wastebaskets in the change rooms and empty kettles and refreshment plates in the lounge). The water was left unchecked and thus overchlorinated, such that many of us had bleach streaks through our swimwear afterwards.
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Amy S profile picture
16 July 2025
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Amazing :-) We had a great experience with 124 Queen Hotel and Spa! The staff are kind and courteous and go above and beyond to make sure that every detail is looked after! We had two days of meeting rooms booked and a total of 14 separate hotel rooms. The did an exceptional job and our group was a handful! ;-)
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uray50 profile picture
11 June 2025
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Excellent hotel, great location for going to the Shaw Festival shows Great hotel and great location. We stayed in a Signature Deluxe King on the 3rd floor. Very nice room and bathroom. Elevator close by. The room was quiet. Our friends stayed in a room accessible by an outside, somewhat steep, stairway, but they really liked their room as well. Underground parking is great. Nice size spaces, luggage carts available when we arrived. The entrance is off a side street. When we left, the main street was closed due to a Porsche rally, but it was no problem to go out the back way. The Royal George Theatre is across the street, and we saw 2 shows there. We walked to the Shaw Festival Theatre to see a great production of My Fair Lady. It's a half mile, so if it's raining, plan accordingly. We had breakfast at the nearby Sunset Grill. The hotel restaurant menu didn't suit our tastes for breakfast. We had a good, not great, dinner at the hotel. Service was a little slow, so we had to skip dessert to get to the show on time. We had a great dinner at the Epicurean, each of us ordered something different. Craig's Cookies across the street is great. Not available in the US, we took home a dozen. We plan to come back in '26.
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Sarah P profile picture
31 May 2025
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Exceptional Experience for Our Corporate Event We recently hosted our annual President’s Club event at 124 on Queen and were blown away. The service was outstanding — every staff member went above and beyond, from planning to execution. Our group of 45+ stayed in a mix of room types, all beautifully appointed and incredibly comfortable. The food was phenomenal, from welcome treats to our awards dinner. I’d highly recommend this venue for corporate events or weddings — and I’m already planning a personal getaway back!
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Ernie profile picture
13 May 2025
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Relaxing Hydrotherapy Circuit We used the hydrotherapy circuit which was wonderfully relaxing. There is a large jacuzzi, sensory showers, both dry and wet saunas, a pool, and a snow room. The pool and jacuzzi have water fountains flowing into them resulting in the soothing sounds of water falling throughout the circuit. The dry sauna is quite hot which limits the time one can stay in it. The wet sauna includes eucalyptus aromatherapy which is quite nice. There is a quiet room that is shared with the spa but we did not use it on this visit. Overall, a very pleasant experience!
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Stephanie A profile picture
19 February 2025
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Perfect couples stay We booked in for a one-night, mid-week stay to celebrate my birthday and it was the highlight of turning 43! The boutique hotel is quiet, super cute and contemporary. The staff upon entering greeted us right away and knew we had an early spa appointment, so took our bags to our room for us! We had a perfect relaxing time at the spa in the circuit and treatment. we seamlessly rode the elevator to our room and enjoyed some more relaxing time on the super comfy beds before getting ready for a fabulous dinner at Treadwell. The food was incredible, I recommend adding the wine pairing, it's more $, but worth every bite and paired sip! We also enjoyed a delicious hot breakfast the next morning at Treadwell which was one of the best we've had. The hotel was so quiet, and we slept like angels in the beds. Its such a treat to get to have a night away in comfort and relaxation, there should never be a reason to complain when staying at such a nice hotel steps to the shops! Just before we drove home, we grabbed a Starbucks, located next to the lobby inside the hotel and headed out into the snow from the underground parking which was warm and hidden from the elements.