All reviews
Google
Google
Tripadvisor
Tripadvisor
Expedia
Expedia
ExcellentTrustindexTrustindexTrustindexTrustindexTrustindex4.74026 reviews
4.7TrustindexTrustindexTrustindexTrustindexTrustindex
Excellent4026 reviews
ExcellentGoogleGoogleGoogleGoogleGoogle4.62135 reviews
4.6GoogleGoogleGoogleGoogleGoogle
Excellent2135 reviews
ExcellentTripadvisorTripadvisorTripadvisorTripadvisorTripadvisor4.6881 reviews
4.6TripadvisorTripadvisorTripadvisorTripadvisorTripadvisor
Excellent881 reviews
ExcellentExpediaExpediaExpediaExpediaExpedia9.61010 reviews
9.6ExpediaExpediaExpediaExpediaExpedia
Excellent1010 reviews
Posted on Google Google
Cara profile picture
31 December 2025
GoogleGoogleGoogleGoogleGoogle
Great location, right on the Main Street. We rented bikes nearby to go to wineries in the area
Posted on Google Google
Patricia G profile picture
30 December 2025
GoogleGoogleGoogleGoogleGoogle
The only real complaint I have is the lighting in the rooms is terrible! Dull, yellow, dark, it was extremely difficult to see when blow drying your hair, applying makeup…. You can argue that I should’ve used the washroom however when you are staying with someone and they are showering in the bathroom you need an alternate spot for the above situations. In addition, the sheets, smell, dirty, sweaty, and old.
Posted on Google Google
Joanne Jarvis profile picture
30 December 2025
GoogleGoogleGoogleGoogleGoogle
The hotel is charming and very well located. Dinner at NOTL was a bit underwhelming, the food was under seasoned and basic. The service was very good, however. Overall, a very nice stay.
Posted on Google Google
Karen Suk-Patrick profile picture
30 December 2025
GoogleGoogleGoogleGoogleGoogle
I had a pedicure with Erin who was so kind and thoughtful, and gave an amazing pedicure. The atmosphere in the spa was very relaxing.
Posted on Expedia Expedia
Genevieve profile picture
29 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Good service at the front desk, I loved the spa (clean, lots of different experiences in the
Posted on Google Google
Kelly Halkett profile picture
28 December 2025
GoogleGoogleGoogleGoogleGoogle
Second time visiting. Definitely best to go earlier in the day as it’s not as busy and you can enjoy the hydro circuit to yourself. The spa has absolutely everything you need for relaxing and getting ready after. The robes are so thick and comfy and they have flips for you there so you don’t need to bring any with you except your bathing suit. The orange infused face clothes beside the sauna are a lovely refresher so make sure you grab one! The salt showers were out of service when we were there and the snow room was cold and had snow on the ground but no new snow was made during our two hour visit. Not sure if it wasn’t working?! Will definitely go back again. The best hydro circuit I’ve been to and hands down a better experience than some of the bigger names spas.
Posted on Expedia Expedia
Amber profile picture
28 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Everything was exceptional!! ☺Cleanliness, amenities, property conditions & facilities
Posted on Expedia Expedia
Andrew profile picture
28 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Great spa, room and location. ☺Cleanliness, amenities, property conditions & facilities
Posted on Google Google
LovaDon profile picture
27 December 2025
GoogleGoogleGoogleGoogleGoogle
No notes. Just 5 Stars, staff, price, location, rooms, and the spa, all perfect. I guess those are notes I couldn’t help it.
Posted on Google Google
G Bouzanne profile picture
27 December 2025
GoogleGoogleGoogleGoogleGoogle
Staff always friendly, smiling and clean location. The location is ok, no scenic views other then building walls to look at. Check in time at 4pm, we arrived in town earlier then expected, called at noon to check if possible the room would be ready before 4. I was advised that would contact housekeeping and text me when ready. At 2pm, arrive to check in and was told room not ready, but will contact housekeeping and text me when ready. By 3:30pm, when I check at front desk, I am now told room is ready, no text until 3:55pm to advise room was ready. The only suggestion I would recommend, if unable to check before 4, then do not give customers the impressions that you will attempt to have the room ready before. After all that time, the garbage was not even emptied when we entered the room, so hoping that the rest was clean properly.
Posted on Google Google
Diane Mack profile picture
27 December 2025
GoogleGoogleGoogleGoogleGoogle
Outstanding, thoughtful front desk staff. Housekeeping staff professional and swift. Will be back.
Posted on Google Google
Will Banks profile picture
27 December 2025
GoogleGoogleGoogleGoogleGoogle
I had the best champagne pedicure with Erin today! Excellent service and lively chat which made the time fly by. Can’t recommend the pedicure or Erin enough. The hot stone massage at the end was especially good.
Posted on Google Google
Bob Eberhart profile picture
26 December 2025
GoogleGoogleGoogleGoogleGoogle
Great place to stay, food at NOTL was great. The Spa was very accommodating as we had a family emergency and they were compassionate. We will be back.
Posted on Google Google
Brian Jameson profile picture
26 December 2025
GoogleGoogleGoogleGoogleGoogle
Really nice hotel
Posted on Expedia Expedia
Benjamin profile picture
26 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
The service was incredible, room was clean and well-kept. ☺Cleanliness, amenities, property conditions & facilities
Posted on Google Google
Nishant N profile picture
25 December 2025
GoogleGoogleGoogleGoogleGoogle
If you are looking to explore Niagara On The Lake heritage district, this is the place to stay. No wonder it's rated higher compared to other properties in the area. This was our first visit and even with the weather being pretty cold, we thoroughly enjoyed ourselves. As soon as you enter, you get a warm and cosy feeling. Smiling team at the reception genuinely seems happy to assist. The spa looks great, though it was pretty busy for our stay days so we will explore it next time. The restaurant is inviting with a great set of servers. We being vegetarians, the team offered us options which could work for us. The location is right in the midst of the shopping area and there is a Starbucks within the hotel complex. We are going to make another trip in the summer and this will be the location we book :)
Posted on Google Google
Shauna Kushner profile picture
24 December 2025
GoogleGoogleGoogleGoogleGoogle
We had a lovely stay just before Christmas. We did the hydrotherapy circuit in the spa, which was very relaxing and pleasant. The spa was fairly busy during our time slot (3-5pm). Check in was quick and easy and our room was very clean and spacious. The bed was very comfortable. We also enjoyed the huge shower in the bathroom. The hotel was extremely quiet; we didn’t see any other guests during our stay. Hope to come back soon!
Posted on Expedia Expedia
Sarah profile picture
20 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Staff was
Posted on Expedia Expedia
Lisa profile picture
19 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
We enjoyed an amazing stay! The room was spotless and beautiful! The staff was welcoming and went above and beyond to ensure that we had a wonderful experience! Underground parking was very convenient. Also, you cannot beat the location! I would recommend this room to anyone! You will not be disappointed! ☺Cleanliness, amenities, property conditions & facilities
Posted on Expedia Expedia
Victoria profile picture
18 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Beautiful room and very clean. ☺Cleanliness, staff & service, property conditions & facilities, room comfort
Posted on Expedia Expedia
Patricia profile picture
18 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Lovely hotel ☺Cleanliness, staff & service, property conditions & facilities
Posted on Expedia Expedia
Rico profile picture
14 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
There is a noise
Posted on Expedia Expedia
Laura profile picture
13 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Staff are incredible. Room was spotless. Spa is lovely. ☺Cleanliness, amenities, property conditions & facilities
Posted on Expedia Expedia
Glenn profile picture
12 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Friendly Staff Everywhere. ☺Cleanliness, staff & service, property conditions & facilities, room comfort
Posted on Expedia Expedia
Christina profile picture
10 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
Beautiful room with huge bathroom and tub. Fireplace made a weird noise. ☺Cleanliness, amenities, property conditions & facilities
Posted on Expedia Expedia
Michael profile picture
10 December 2025
ExpediaExpediaExpediaExpediaExpediaVerified
I got to wear a fancy robe ☺Cleanliness, staff & service, property conditions & facilities, room comfort
Posted on Tripadvisor Tripadvisor
Mbf profile picture
Mbf
1 November 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
We will be back! Beautiful hotel and room. Well appointed, complimentary water and shuttle service. Staff very friendly and helpful. Great location located on the main street. . Restaurant excellent. We will be back!
Posted on Tripadvisor Tripadvisor
Lola M profile picture
24 September 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
The perfect spot! Great spot in NOTL to stay in. Boutique and unique. The zen garden is so beautiful! We really enjoyed our stay. Food was amazing at Treadwells especially the on site baked bread !
Posted on Tripadvisor Tripadvisor
ronburgundy1232015 profile picture
22 August 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Hidden Oasis! Quickly has become our go-to for relaxed evenings with friends. Tucked away just steps away from the Main Street in Olde Towne the vibe is almost tropical with a chic covered patio with glass walls which are left open weather permitting. Service is excellent (thank you Zara!) and the good offerings always delicious. From salmon, to pasta specials and the burger…short rib and beef?? Outstanding
Posted on Tripadvisor Tripadvisor
FromMTL profile picture
31 July 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Decent spa Their indoor spa looks nice, and we had a great time as friends. The relaxation lounge, hot pool, tepid pool, steam room, and sauna were as expected. The snow room was unexpected and such a nice surprise; would recommend the snow room after the sauna. The RMTs were courteous and professional. We noticed a few things. We were rushed through the check-in process due to the tight space and other patrons behind us, such that our forms were not all fully filled out prior to our massages; perhaps the customary practice of an online form sent to us in advance would solve this problem. The areas were not refreshed as frequently as expected (leading to overflowing wastebaskets in the change rooms and empty kettles and refreshment plates in the lounge). The water was left unchecked and thus overchlorinated, such that many of us had bleach streaks through our swimwear afterwards.
Posted on Tripadvisor Tripadvisor
Amy S profile picture
16 July 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Amazing :-) We had a great experience with 124 Queen Hotel and Spa! The staff are kind and courteous and go above and beyond to make sure that every detail is looked after! We had two days of meeting rooms booked and a total of 14 separate hotel rooms. The did an exceptional job and our group was a handful! ;-)
Posted on Tripadvisor Tripadvisor
uray50 profile picture
11 June 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Excellent hotel, great location for going to the Shaw Festival shows Great hotel and great location. We stayed in a Signature Deluxe King on the 3rd floor. Very nice room and bathroom. Elevator close by. The room was quiet. Our friends stayed in a room accessible by an outside, somewhat steep, stairway, but they really liked their room as well. Underground parking is great. Nice size spaces, luggage carts available when we arrived. The entrance is off a side street. When we left, the main street was closed due to a Porsche rally, but it was no problem to go out the back way. The Royal George Theatre is across the street, and we saw 2 shows there. We walked to the Shaw Festival Theatre to see a great production of My Fair Lady. It's a half mile, so if it's raining, plan accordingly. We had breakfast at the nearby Sunset Grill. The hotel restaurant menu didn't suit our tastes for breakfast. We had a good, not great, dinner at the hotel. Service was a little slow, so we had to skip dessert to get to the show on time. We had a great dinner at the Epicurean, each of us ordered something different. Craig's Cookies across the street is great. Not available in the US, we took home a dozen. We plan to come back in '26.
Posted on Tripadvisor Tripadvisor
Sarah P profile picture
31 May 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Exceptional Experience for Our Corporate Event We recently hosted our annual President’s Club event at 124 on Queen and were blown away. The service was outstanding — every staff member went above and beyond, from planning to execution. Our group of 45+ stayed in a mix of room types, all beautifully appointed and incredibly comfortable. The food was phenomenal, from welcome treats to our awards dinner. I’d highly recommend this venue for corporate events or weddings — and I’m already planning a personal getaway back!
Posted on Tripadvisor Tripadvisor
Ernie profile picture
13 May 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Relaxing Hydrotherapy Circuit We used the hydrotherapy circuit which was wonderfully relaxing. There is a large jacuzzi, sensory showers, both dry and wet saunas, a pool, and a snow room. The pool and jacuzzi have water fountains flowing into them resulting in the soothing sounds of water falling throughout the circuit. The dry sauna is quite hot which limits the time one can stay in it. The wet sauna includes eucalyptus aromatherapy which is quite nice. There is a quiet room that is shared with the spa but we did not use it on this visit. Overall, a very pleasant experience!
Posted on Tripadvisor Tripadvisor
Stephanie A profile picture
19 February 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Perfect couples stay We booked in for a one-night, mid-week stay to celebrate my birthday and it was the highlight of turning 43! The boutique hotel is quiet, super cute and contemporary. The staff upon entering greeted us right away and knew we had an early spa appointment, so took our bags to our room for us! We had a perfect relaxing time at the spa in the circuit and treatment. we seamlessly rode the elevator to our room and enjoyed some more relaxing time on the super comfy beds before getting ready for a fabulous dinner at Treadwell. The food was incredible, I recommend adding the wine pairing, it's more $, but worth every bite and paired sip! We also enjoyed a delicious hot breakfast the next morning at Treadwell which was one of the best we've had. The hotel was so quiet, and we slept like angels in the beds. Its such a treat to get to have a night away in comfort and relaxation, there should never be a reason to complain when staying at such a nice hotel steps to the shops! Just before we drove home, we grabbed a Starbucks, located next to the lobby inside the hotel and headed out into the snow from the underground parking which was warm and hidden from the elements.
Posted on Tripadvisor Tripadvisor
Nita profile picture
9 February 2025
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Birthday Indulgence! I recently enjoyed a fantastic stay at 124 on Queen in Niagara-on-the-Lake. From the attentive staff to the opulent and relaxing spa experience, every detail was perfect. The food was delicious at NOTL!, and my room was beautifully appointed with modern decor. I highly recommend it!
Posted on Tripadvisor Tripadvisor
Nicole T profile picture
23 December 2024
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Corporate Event A group of us went to 124 Queen for a work event and the service was great at the time of booking. The staff was extremely friendly when we arrived and everything that we had booked was exactly as we had planned for it to be. The rooms were beautiful and food was great- something for everyone! I would not hesitate to recommend to others looking for a corporate booking or booking again myself.
Posted on Tripadvisor Tripadvisor
Ashley C profile picture
1 December 2024
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Spa-tacular long weekend Amazing property and staff. The breakfast at Treadwell included in our package was amazing. Spa was relaxing and super nice. We really enjoyed our stay and look forward to returning. I highly recommend staying at this hotel especially if you’re planning on using the spa. It’s so easy to go from your room to the spa. There is also a delicious restaurant and bar onsite. We felt like family after staying for 4 nights.
Posted on Tripadvisor Tripadvisor
Nicole profile picture
14 October 2024
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Luxurious and Spacious Rooms This property looks like it's been freshly renovated. The decor is luxurious and modern. We stayed in a room with 2 queens and we couldn’t believe how spacious it was. Will definitely be returning in future. If you and your girlfriends are looking for a weekend getaway in ontarios wine region, this is definitely the place to stay.