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Excellent4579 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 5.0.64.62589 reviews
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Excellent2589 reviews
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Excellent895 reviews
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Excellent1095 reviews
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Isabelle Dion profile picture
27 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Spent the afternoon in their beautiful back garden and was able to order easily food and drinks through their app. They have QR codes on the tables around the fountain area, you scan it and order straight from it, delivery was quick and food fantastic ! Niagara-on-the-Lake hidden gem !! Will be returning !
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Lori Jones profile picture
26 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The Spa at Q is a must do if you visit Niagara on the Lake. It is very upscale,beuatiful and tranquil. The lounge is large and comfortalbe with complementary treats and drinks. It rarely takes two hours to complete. I had the best massage ever from Edward who made adjustments due to my vertigo. He knew every area of my body that was sore just by touching it and without my telling h im. The pain from hiking was gone in my legs and back when he was finished. It was the perfect pressure! The hydrotherapy is a fun add on though I honestly don't think the price would be worth it as just a single event to do. To add it on to a current treatment is much more reasonable. If you stay in the hotel you only need to go back upstairs to your room to relax after your treatments- Perfect!
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Nazy profile picture
26 September 2026
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It was clean and modern , but no pool , using the pool we must pay 89 dollar to use 2 hours the pool , 300 for just the Room was expensive ☺Cleanliness, staff & service, property conditions & facilities
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Patricia profile picture
25 September 2026
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All around perfect. Location, amenities and room with the exception of the cleaning room service as in not reliable. We recommend. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Charles Pley profile picture
24 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Room 902 (combined with room 905) in the out building at King/Johnson was a bit disappointing, and I think other rooms especially n the main buildings are of a much higher standard. In 905 the door to the balcony had a broken handle, the kickplate for the dishwasher was missing, and some of the finishes in both were not to the calibre of the rest of the hotel. Our door for 902 did not close properly without some effort. We would still come back, but not to those rooms...
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Geoffrey Matthews profile picture
24 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Weirdly the only thing I think you should change is from the cheapest toilet tissue money can buy to something that’s at least a notch or two above.
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Marissa profile picture
23 September 2026
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It was great. Loved our stay ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Barry W profile picture
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Everything is like brand new. Staff is friendly, courteous and knowledgeable. Beautiful, charming village location. Shops, restaurants, etc. all walkable.
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Sharon Butchart profile picture
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
hot stone massage was amazing!
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Elizabeth profile picture
21 September 2026
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☺Cleanliness, staff & service, amenities, property conditions & facilities
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Nicole profile picture
21 September 2026
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Great location and beautiful room. Very spacious and toiletries were top notch. Jake at the rest of the front desk staff was very helpful. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Srdjan profile picture
21 September 2026
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Absolutely amazing location with the hotel being right at the beginning of the strip for Niagara on the lake. The staff is so helpful and attentive during check in. There is a slight walk to the actual rooms with respect to check in, but this was a nice change/pacing from the norm. Key grab is the Budapest bakery shop that is right by the Starbucks. Lively in the morning with a lot of foot traffic. It is a day time atmosphere as Restaurant/venues start to close earlier in the evening. Churchill lounge was a cool spot with good wine and live music. Don’t hesitate with the que for Q124! ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Mandana profile picture
20 September 2026
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Beautiful hotel in amazing location. Room was spacious and beautiful. Loved that they had bikes for guests. Fantastic restaurant attached to the hotel. Beautiful hotel grounds. The spa needs improvements. Not as clean as expected. One of the massage therapists was awful unfortunately ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Allison profile picture
20 September 2026
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Great place to stay!! ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Bill Hutchings profile picture
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
enjoyed my stay Your staff was excellent
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Ruth Gallant profile picture
16 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Always great!! Erin is wonderful.❤️
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Debbie McConnell profile picture
16 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Spa and I had such a great aesthetician. Erin is very professional and friendly. Will definitely he back.
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John Morrow profile picture
16 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
124 Queen/ Gate House was the perfect location for the wedding we attended and our NOTL visit. Located on the main street with all the shops, restaurants, attractions, etc of NOTL. Staff & service was excellent. Unground parking with free EV charging was ideal. However the room, while clean, was small and noisy.
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Tuyishimire J de dieu profile picture
15 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Everything vieu is well for me
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Danny Da Ponte profile picture
15 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Perfect gem hidden at the end of the strip. Perfectly located away from the noise and once you walk in, you will be surprised by the scent, the staff and the size. Rooms are like home, spacious and comfy, all the amenities you need and well stocked with high end coffee and tea, the metal bottles of water are a nice touch. We loved it so much we asked to stay another night and we were lucky to get upgraded to a suite, felt like a condo, not a hotel. Staff is friendly and helpful. Shuttle service is 5 star! Restaurants are beautiful and food was amazing. It will be my new home away from home.
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Danny profile picture
15 September 2026
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What a wonderful place. I have been going to NOTL for over 40yrs and stayed in many places. 124 is amazing and will say now, it will be my go to every time now. Spacious, great Zen garden, parking underground, great food, rooms are amazing and feels like your own home. Staff was super friendly and even managed to get us a room as we extended out stay we liked the place so much. Spa on location is amazing as well. Shuttle service is a great added feature. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Veronica Long profile picture
14 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience. The spa was super clean and the staff were super nice.
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Craig profile picture
14 September 2026
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Tha staff at the front desk were wonderful. Gave us lots of suggestions on where to visit. Hotel was in a beautiful perfect location. Will definitely stay there again. ☺Cleanliness, staff & service, property conditions & facilities
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Kelly profile picture
14 September 2026
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Beautiful boutique hotel on the main shopping street of the charming town. Wonderful room with large bathroom, comfortable bed, quiet room, helpful staff. We wished we had stayed longer! ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Kathleen profile picture
13 September 2026
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This NOTL hotel was amazing! I had a room in a separate building from the hotel and it was spacious and beautifully decorated. I felt like a princess. I have stayed in about 20 different properties while attending the Shaw Festival, and this is now my favorite! An excellent bar, restaurant, and spa as well as courteous and friendly staff. I would recommend this hotel for its location on the main drag and easy walking distance to everything. ☺Cleanliness, staff & service, property conditions & facilities
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Gloria profile picture
10 September 2026
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We were upgraded to a suite, which was quite large and beautiful. The bar staff were especially nice and gave us local recommendations around town. The location was perfect. Parking was easy. One of the best hotel stays I've ever had. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Travel Is Life profile picture
9 August 2026
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A perfect stay to really be in the heart of NOTL, but feel pampered and relaxed, too What an absolute perfect location for a stay at Niagara On The Lake! This hotel is right on the main street, Queen, making it superbly easy to step out and be in the middle of things. There are two buildings - the main hotel, which has a spa, restaurant, Zen garden, Starbucks - and an outpost building, the first floor of which is for weddings and events and the second floor has 9 rooms. We were in the outpost building, and while the main building has free interior garage parking, the outpost does have a few parking spots outside of it. You do have to walk a flight of stairs, but they'll help you with your luggage. The staff is exceptional! The spa is amazing, and you won't know until you check in that there is a great Wellness Wednesday special where you can do an incredible sound bath (ANITA! You're an angel) and the hydrotherapy circuit, which is so relaxing and fun (the snow room!). We stayed here for two nights and at Pillar and Post for two nights, and while that hotel was nice - a different vibe - I would have chosen to remain at 124 on Queen if I knew better.
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F. Vglrs profile picture
27 July 2026
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Luxe ! Prachtig hotel met ruime, comfortabele kamers. De bedden zijn zalig en de service is goed. Luxe dus ook wat prijziger dan een gewoon hotel. Een minpuntje: je kunt het zwembad alleen gebruiken als je een volledig wellness programma boekt. Enkel een half uurtje zwemmen kan niet. Dat is jammer, zeker in zo’n mooi hotel. Verder wel een aanrader voor wie houdt van rust, ruimte en comfort. Prachtige tuin en de locatie is ideaal om de ruime omgeving van Niagara on the Lake te bezoeken. NoTL is ook een heel aangenaam en druk bezocht stadje met toffe winkeltjes.
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Angie B profile picture
11 July 2026
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One of a kind experience! Enjoyed an absolutely beautiful experience at 124 Queen Spa! The Wellness Circuit & Sound Bath is a must book when in NOTL. The warm & cool pools are so calming. The whole atmosphere is so Zen & restorative. Just what I needed! Anita is a peaceful spirit guiding the meditation. Can't wait to book again in The Fall!
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Craig C profile picture
4 July 2026
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Anniversary celebration Staying at this hotel was an exceptional experience from start to finish. Was in Niagara-on-the-lake for our anniversary. The staff at this hotel provided warm, attentive service and made every moment feel personalized. The room was clean and offered breathtaking view, with every detail reflecting comfort and elegance. We will be back again. Thank you staff and management!
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Ken G profile picture
3 July 2026
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An excellent stay in NOTL My wife and I have just returned from three days in Niagara-on-the-Lake where we stayed at 124 on Queen Hotel and Spa. It would be an understatement to stay that this hotel is one of the top hotels we have stayed at in Niagara-on-the-Lake in the over fifty years that we have been coming here for a little R&R. The location is ideal at the end of Queen St, the main drag so you are not far from the shops and restaurants. Underground parking is included which is a plus in a town where parking is at a premium. Every time we come to NOTL, we make sure to have lunch at Treadwell. Their lobster club sandwich is superb and their wine selection is excellent and emphasizes the local product. The rooms in the hotel are large, well-furnished with excellent amenities. Our every comment and request was acted upon quickly and professionally.
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Sharon K profile picture
2 June 2026
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Absolute Perfection – Classy, Top-Tier Luxury and Flawless Events! Our recent stay at 124 on Queen Hotel & Spa, combined with dining at Treadwell Cuisine, was nothing short of spectacular. From the moment we arrived, everything felt incredibly classy, sophisticated, and executed at a top-tier level. A massive, heartfelt thank you goes to the incredible team. Coleen was phenomenal, putting together a truly great, tailored package for my team. Courtney then took the reins and led every single detail of the event flawlessly. She was there in person from start to finish, providing hands-on assistance and ensuring everything ran smoothly. I truly cannot say enough about both of them—their dedication and professionalism elevated our entire experience. The hotel and spa offer a perfect blend of luxury and comfort, while Treadwell Cuisine delivered a world-class culinary experience with masterfully prepared dishes. If you are looking for a premium, high-end getaway or a flawlessly executed group event where every detail is perfect, this is it. We cannot wait to return!
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Barbara P profile picture
2 June 2026
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Superior spa experience, great hotel location We stayed two nights as part of an anniversary trip getaway. Spa services were booked at the time of the reservation. Both of us had very relaxing spa services; Erin gave me an amazing treatment that made the trip for me. We didn't try NOTL except for drinks at the bar before venturing out for dinner. It is very busy and a bit noisy. Went to Treadwells for both breakfasts and a dinner. It was Mother's Day weekend, so they had some special menu items. Attention to detail, food and service at this restaurant is top tier. We were in and out so didn't require any staff attention.... except hot water was lukewarm. Call down to desk had someone up within an hour to pipe up the heat. Parking in the garage such a plus in this busy town. Would recommend anyone stay here as location is great and close to everything, hotel very clean, and staff kind.
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Sarah H profile picture
7 April 2026
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Amazing Business Retreat I recently worked with the incredible 124 on Queen team to organize a corporate off-site involving both daytime meetings and overnight stays and I cannot recommend them enough!! I had not organized a corporate event for my company before and as it was for the senior executives, there were a lot of moving parts to iron out to ensure I hit the brief. There was a lot of back-and-forth during the planning stages and I was so impressed by how caring and understanding the team was to my demands and changes;) They remained patient and attentive throughout ensuring every detail was tailored to our needs so we were perfectly set up for success! We used The Gate House for our daytime meetings. It is a stunning room flooded with natural light which kept the energy high and the atmosphere professional and happy. The AV setup was seamless and incredibly easy to use—no technical headaches to slow us down. The food provided during the day was excellent. There were plenty of options to suit everyone, and the snack selection was a huge hit with the team! The overnight accommodations were beautiful, providing a high-end, comfortable retreat after a long day of work. We hosted a private dinner at Treadwell Cuisine and it was spectacular. The setting was intimate and the meal was easily a highlight of the trip. Overall the property itself is breathtaking and perfectly situated in the heart of Niagara. Between the top-tier service, the beautiful meeting spaces, and the ease of execution, this was a seamless experience. We will definitely be going back again next year!
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Ann M profile picture
30 March 2026
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An amazing experience. We were hosted by 124 Queen, were given exceptional service, food was great and they were always ready to go the extra mile. We had a great conference and 124 Queen Hotel made it successful
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Annemarie B profile picture
13 February 2026
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Great service and overall experience We’ve been booking meeting rooms at 124 Queen Street for a while now, and we’ve always had a fantastic experience. The service, ambiance, and amenities are top-notch. They make the booking process incredibly easy and accommodating, and we’re definitely coming back every time.
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Barbara M profile picture
3 January 2026
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Amazing experience 124 on Queen Hotel and Spa Niagara on the Lake My birthday is on January 1st and my husband treated to me to a night at your beautiful Hotel. I thoroughly enjoyed our stay, in particular my facial treatment in the spa. Dawn did an exceptional job. I would have to say that it was the best facial I have ever had and I look forward to coming back for another facial from Dawn in the future. Thank you for an overall wonderful experience. Barbara ⭐️⭐️⭐️⭐️⭐️
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Mbf profile picture
Mbf
1 November 2025
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We will be back! Beautiful hotel and room. Well appointed, complimentary water and shuttle service. Staff very friendly and helpful. Great location located on the main street. . Restaurant excellent. We will be back!
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Lola M profile picture
24 September 2025
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The perfect spot! Great spot in NOTL to stay in. Boutique and unique. The zen garden is so beautiful! We really enjoyed our stay. Food was amazing at Treadwells especially the on site baked bread !