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Josh Papa profile picture
7 January 2026
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Our stay at 124 on Queen Hotel & Spa was absolutely amazing. Niagara-on-the-Lake is such a beautiful town - charming streets, historic buildings, and a peaceful atmosphere make it a perfect place to explore. Walking around, visiting local shops, and enjoying the lake views was wonderful. The hotel is one of the best we’ve ever stayed in. Everything was very clean, comfortable, and well-maintained. The rooms are cozy and spacious, and the spa is incredible - the hydrotherapy, saunas, and treatments are so relaxing. A huge thank you to Larissa, the Chef Concierge and Eric, the General Manager, for their care and attention. They truly made our stay special. Overall, this was one of the best trips and one of the best hotels we’ve experienced. We are very grateful and will definitely be coming back!
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Melanie Bonanno profile picture
5 January 2026
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I've been here several times before, and was not enjoying it as much as I used to, as it has become increasingly busy and not as clean. This past visit however the circuit seemed cleaner and not as packed, which was much more enjoyable. For some reason the steam room did not seem as hot as previous, which another guest noticed as well. I did tell staff, the temperature did not change, so maybe that is now the set temp.
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Kim Legros profile picture
4 January 2026
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By far the best experience as far as the service levels are top notch but the salt room and sound bowls is amazing. I literally melted in the chair. I also love the snow room!
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David Climie profile picture
4 January 2026
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Enjoyable boutique hotel in the heart of NOTL, first class!
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Samantha profile picture
4 January 2026
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Staff were extreme
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Catherine profile picture
4 January 2026
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Excellent stay. Room in the separate building was renovated and very comfortable. ☺Cleanliness, staff & service, amenities, property conditions & facilities
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Geoff Wing profile picture
3 January 2026
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Good overall. The steam room is disappointing. Not much steam generated It was unfortunate the sensory showers weren’t working. Staff was great
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Lindsay McDonald profile picture
3 January 2026
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Overall the experience was great. Although both sensory showers were out of order and the steam room wasn’t hot and overall wasn’t as steamy as it should’ve been.
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Suzana profile picture
3 January 2026
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The room was a generous size, clean and exceeding my expectations ☺Cleanliness, amenities, property conditions & facilities
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Neil profile picture
3 January 2026
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Friendly staff, excellent room! ☺Cleanliness, staff & service, amenities
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Barbara M profile picture
3 January 2026
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Amazing experience 124 on Queen Hotel and Spa Niagara on the Lake My birthday is on January 1st and my husband treated to me to a night at your beautiful Hotel. I thoroughly enjoyed our stay, in particular my facial treatment in the spa. Dawn did an exceptional job. I would have to say that it was the best facial I have ever had and I look forward to coming back for another facial from Dawn in the future. Thank you for an overall wonderful experience. Barbara ⭐️⭐️⭐️⭐️⭐️
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Tina profile picture
2 January 2026
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Our second visit at 124 on Queen..lovely spot..restaurant this time around for dinner though was not up to par..slow service..not enough staff we noticed..lovely Spa services
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Deanna Paolantonio profile picture
2 January 2026
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Lovely spa with friendly staff.
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David profile picture
2 January 2026
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Great
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.isabelle profile picture
2 January 2026
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Peu d’options offertes aux végétariens à la salle à mange de l’hôtel! Musique country trop forte le samedi soir!! ☺Cleanliness, amenities
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Claude Levasseur profile picture
1 January 2026
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Suite was starting to show its age. Our suite was above a bakery and the smell and noise was bothering us, a nuisance really.
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Cara profile picture
31 December 2025
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Great location, right on the Main Street. We rented bikes nearby to go to wineries in the area
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Patricia G profile picture
30 December 2025
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The only real complaint I have is the lighting in the rooms is terrible! Dull, yellow, dark, it was extremely difficult to see when blow drying your hair, applying makeup…. You can argue that I should’ve used the washroom however when you are staying with someone and they are showering in the bathroom you need an alternate spot for the above situations. In addition, the sheets, smell, dirty, sweaty, and old.
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Joanne Jarvis profile picture
30 December 2025
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The hotel is charming and very well located. Dinner at NOTL was a bit underwhelming, the food was under seasoned and basic. The service was very good, however. Overall, a very nice stay.
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Karen Suk-Patrick profile picture
30 December 2025
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I had a pedicure with Erin who was so kind and thoughtful, and gave an amazing pedicure. The atmosphere in the spa was very relaxing.
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Genevieve profile picture
29 December 2025
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Good service at the front desk, I loved the spa (clean, lots of different experiences in the
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Amber profile picture
28 December 2025
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Everything was exceptional!! ☺Cleanliness, amenities, property conditions & facilities
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Andrew profile picture
28 December 2025
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Great spa, room and location. ☺Cleanliness, amenities, property conditions & facilities
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Benjamin profile picture
26 December 2025
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The service was incredible, room was clean and well-kept. ☺Cleanliness, amenities, property conditions & facilities
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Sarah profile picture
20 December 2025
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Staff was
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Lisa profile picture
19 December 2025
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We enjoyed an amazing stay! The room was spotless and beautiful! The staff was welcoming and went above and beyond to ensure that we had a wonderful experience! Underground parking was very convenient. Also, you cannot beat the location! I would recommend this room to anyone! You will not be disappointed! ☺Cleanliness, amenities, property conditions & facilities
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Victoria profile picture
18 December 2025
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Beautiful room and very clean. ☺Cleanliness, staff & service, property conditions & facilities, room comfort
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Mbf profile picture
Mbf
1 November 2025
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We will be back! Beautiful hotel and room. Well appointed, complimentary water and shuttle service. Staff very friendly and helpful. Great location located on the main street. . Restaurant excellent. We will be back!
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Lola M profile picture
24 September 2025
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The perfect spot! Great spot in NOTL to stay in. Boutique and unique. The zen garden is so beautiful! We really enjoyed our stay. Food was amazing at Treadwells especially the on site baked bread !
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ronburgundy1232015 profile picture
22 August 2025
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Hidden Oasis! Quickly has become our go-to for relaxed evenings with friends. Tucked away just steps away from the Main Street in Olde Towne the vibe is almost tropical with a chic covered patio with glass walls which are left open weather permitting. Service is excellent (thank you Zara!) and the good offerings always delicious. From salmon, to pasta specials and the burger…short rib and beef?? Outstanding
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FromMTL profile picture
31 July 2025
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Decent spa Their indoor spa looks nice, and we had a great time as friends. The relaxation lounge, hot pool, tepid pool, steam room, and sauna were as expected. The snow room was unexpected and such a nice surprise; would recommend the snow room after the sauna. The RMTs were courteous and professional. We noticed a few things. We were rushed through the check-in process due to the tight space and other patrons behind us, such that our forms were not all fully filled out prior to our massages; perhaps the customary practice of an online form sent to us in advance would solve this problem. The areas were not refreshed as frequently as expected (leading to overflowing wastebaskets in the change rooms and empty kettles and refreshment plates in the lounge). The water was left unchecked and thus overchlorinated, such that many of us had bleach streaks through our swimwear afterwards.
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Amy S profile picture
16 July 2025
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Amazing :-) We had a great experience with 124 Queen Hotel and Spa! The staff are kind and courteous and go above and beyond to make sure that every detail is looked after! We had two days of meeting rooms booked and a total of 14 separate hotel rooms. The did an exceptional job and our group was a handful! ;-)
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uray50 profile picture
11 June 2025
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Excellent hotel, great location for going to the Shaw Festival shows Great hotel and great location. We stayed in a Signature Deluxe King on the 3rd floor. Very nice room and bathroom. Elevator close by. The room was quiet. Our friends stayed in a room accessible by an outside, somewhat steep, stairway, but they really liked their room as well. Underground parking is great. Nice size spaces, luggage carts available when we arrived. The entrance is off a side street. When we left, the main street was closed due to a Porsche rally, but it was no problem to go out the back way. The Royal George Theatre is across the street, and we saw 2 shows there. We walked to the Shaw Festival Theatre to see a great production of My Fair Lady. It's a half mile, so if it's raining, plan accordingly. We had breakfast at the nearby Sunset Grill. The hotel restaurant menu didn't suit our tastes for breakfast. We had a good, not great, dinner at the hotel. Service was a little slow, so we had to skip dessert to get to the show on time. We had a great dinner at the Epicurean, each of us ordered something different. Craig's Cookies across the street is great. Not available in the US, we took home a dozen. We plan to come back in '26.
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Sarah P profile picture
31 May 2025
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Exceptional Experience for Our Corporate Event We recently hosted our annual President’s Club event at 124 on Queen and were blown away. The service was outstanding — every staff member went above and beyond, from planning to execution. Our group of 45+ stayed in a mix of room types, all beautifully appointed and incredibly comfortable. The food was phenomenal, from welcome treats to our awards dinner. I’d highly recommend this venue for corporate events or weddings — and I’m already planning a personal getaway back!
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Ernie profile picture
13 May 2025
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Relaxing Hydrotherapy Circuit We used the hydrotherapy circuit which was wonderfully relaxing. There is a large jacuzzi, sensory showers, both dry and wet saunas, a pool, and a snow room. The pool and jacuzzi have water fountains flowing into them resulting in the soothing sounds of water falling throughout the circuit. The dry sauna is quite hot which limits the time one can stay in it. The wet sauna includes eucalyptus aromatherapy which is quite nice. There is a quiet room that is shared with the spa but we did not use it on this visit. Overall, a very pleasant experience!
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Stephanie A profile picture
19 February 2025
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Perfect couples stay We booked in for a one-night, mid-week stay to celebrate my birthday and it was the highlight of turning 43! The boutique hotel is quiet, super cute and contemporary. The staff upon entering greeted us right away and knew we had an early spa appointment, so took our bags to our room for us! We had a perfect relaxing time at the spa in the circuit and treatment. we seamlessly rode the elevator to our room and enjoyed some more relaxing time on the super comfy beds before getting ready for a fabulous dinner at Treadwell. The food was incredible, I recommend adding the wine pairing, it's more $, but worth every bite and paired sip! We also enjoyed a delicious hot breakfast the next morning at Treadwell which was one of the best we've had. The hotel was so quiet, and we slept like angels in the beds. Its such a treat to get to have a night away in comfort and relaxation, there should never be a reason to complain when staying at such a nice hotel steps to the shops! Just before we drove home, we grabbed a Starbucks, located next to the lobby inside the hotel and headed out into the snow from the underground parking which was warm and hidden from the elements.
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Nita profile picture
9 February 2025
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Birthday Indulgence! I recently enjoyed a fantastic stay at 124 on Queen in Niagara-on-the-Lake. From the attentive staff to the opulent and relaxing spa experience, every detail was perfect. The food was delicious at NOTL!, and my room was beautifully appointed with modern decor. I highly recommend it!
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Nicole T profile picture
23 December 2024
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Corporate Event A group of us went to 124 Queen for a work event and the service was great at the time of booking. The staff was extremely friendly when we arrived and everything that we had booked was exactly as we had planned for it to be. The rooms were beautiful and food was great- something for everyone! I would not hesitate to recommend to others looking for a corporate booking or booking again myself.
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Ashley C profile picture
1 December 2024
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Spa-tacular long weekend Amazing property and staff. The breakfast at Treadwell included in our package was amazing. Spa was relaxing and super nice. We really enjoyed our stay and look forward to returning. I highly recommend staying at this hotel especially if you’re planning on using the spa. It’s so easy to go from your room to the spa. There is also a delicious restaurant and bar onsite. We felt like family after staying for 4 nights.