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Carmen Chan profile picture
22 March 2026
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Exactly what I needed, perfect ambience and the therapist Rose was amazing 🤩
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Kelsey Meyer profile picture
22 March 2026
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Great communication via text and incredibly nice touches to make our stay extra special. Highly recommend doing the hydrothermal circuit at their spa before check in! Thank you for amazing hospitality.
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Jennifer Barry profile picture
20 March 2026
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This was my 1st spa experience and WOW!!!! The salt meditation was amazing, I was able to relax, i do have ADHD so I figured this was not going to be possible. 2nd the hydrotherapy circuit pool was incredible, completely blown away with this tranquility! I will definitely book once a month!!
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Mar Sou profile picture
20 March 2026
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The service at the front desk was amazing. We had an issue with our room that was acknowledged appropriately. We personally did not love staying at the gate house (2 king beds) as much as the main building. The gate house seemed a little bit more run down and the room could have used some maintenance (ie, broken tile in the shower, wear and tear on the bathroom door, etc). However, we will be back to stay in the main building and visit the spa again!
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Mar Sou profile picture
20 March 2026
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I came back to the Spa at Q after 9 years specifically to have a facial with Erin. It was just as wonderful as I remembered it to be! Erin was friendly, made me feel comfortable, and listened to my preference for extractions. I also brought my teenage daughter and she loved her facial as well! Thank you Erin for treating us so amazing! Side note: I was surprised to notice a couple things about the room that took away from the overall high-end spa experience. Specifically, there was a hole in the ceiling right above the bed. It looked like there was a leak in the area. The gold shelf decor was tarnished and looked old. For a high-end spa, I feel that those two items should be addressed (please see attached photos). However, it was not enough to take away any stars from Erin's wonderful service!
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meg profile picture
meg
20 March 2026
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Had the most lovely time ate spa . Great amenities and staff - will definitely return !
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SAHAR NIKMANESH profile picture
19 March 2026
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⭐️⭐️⭐️⭐️⭐️ I had an absolutely wonderful experience at 124 on Queen Hotel & Spa. From the moment we arrived, the staff went above and beyond to make us feel taken care of and genuinely valued. The level of service here is truly exceptional. A special shout-out to Violet at the spa, who saved the day when I broke a nail last minute. She quickly found a glue, handled everything with such calm professionalism, and fixed it with a warm smile — it meant so much in that moment. Huge thanks as well to Hilary, who took the time and effort to track down my missing Apple Watch and made sure it was returned safely to me. Her kindness and attention to detail did not go unnoticed. And finally, I’m incredibly grateful to Zac from Town Line Laundry Company, who not only found my Apple Watch but personally drove it back to 124 on Queen to make sure I got it back. That level of honesty and dedication is rare and deeply appreciated. The hotel and spa are beautiful, relaxing, and impeccably run, but it’s truly the people who make this place stand out. I can’t recommend 124 on Queen enough — outstanding service, wonderful staff, and an experience that goes far beyond expectation.
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Riki Green profile picture
18 March 2026
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I love the hydrotherapy circuit! I have bought the locals pass twice now. My only suggestion to improve the experience would be to turn the lights up a bit in the hallway and the tearoom. As a senior I feel that it’s unsafe to be that dark; also it’s very disconcerting to not be able to identify the snacks ( maybe label them?).
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Erin McCluskey profile picture
17 March 2026
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The Valmont Facial felt like one of those treatments where you can actually sense your skin changing in real time. Even with my eyes closed, it felt rich, purposeful, and very high-touch. When it was over, my skin felt incredibly smooth, hydrated, and refreshed, like it had been “reset.” It had that healthy glow that doesn’t just look good, but feels different. Highly recommend!
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Grace McCullough profile picture
17 March 2026
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Absolutely loved our stay at 124 on Queen. In such a charming location, the hotel offers beautiful rooms, superb service and fantastic dining at Treadwells. The spa experience was amazing and the Hydrotherapy Circuit extremely relaxing. With this being our first visit, we were beyond impressed and would highly recommend the property to others.
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Christine Snider profile picture
16 March 2026
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Best lounge area and amenities out of all the spas I’ve been to in the area, always a nice time.
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Jul Lzz profile picture
15 March 2026
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It was my third visit to the spa, even though I enjoyed it the first two times. Consequently, I returned, but I was somewhat disappointed with the steam room this time. It was barely warm throughout my stay. Now, they've added salt scrub to the sensory shower, which is quite delightful. And updated the waterfalls in the hot pool.
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Ralf Mibus profile picture
11 March 2026
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This was our first trip to the Spa at Q and we were quite pleased with the attention to detail and overall services. The hydrotherapy area was also a new experience for us so we tried everything that it had to offer including the bar and food services. Very nice...
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Annemarie B profile picture
13 February 2026
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Great service and overall experience We’ve been booking meeting rooms at 124 Queen Street for a while now, and we’ve always had a fantastic experience. The service, ambiance, and amenities are top-notch. They make the booking process incredibly easy and accommodating, and we’re definitely coming back every time.
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Barbara M profile picture
3 January 2026
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Amazing experience 124 on Queen Hotel and Spa Niagara on the Lake My birthday is on January 1st and my husband treated to me to a night at your beautiful Hotel. I thoroughly enjoyed our stay, in particular my facial treatment in the spa. Dawn did an exceptional job. I would have to say that it was the best facial I have ever had and I look forward to coming back for another facial from Dawn in the future. Thank you for an overall wonderful experience. Barbara ⭐️⭐️⭐️⭐️⭐️
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Mbf profile picture
Mbf
1 November 2025
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We will be back! Beautiful hotel and room. Well appointed, complimentary water and shuttle service. Staff very friendly and helpful. Great location located on the main street. . Restaurant excellent. We will be back!
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Lola M profile picture
24 September 2025
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The perfect spot! Great spot in NOTL to stay in. Boutique and unique. The zen garden is so beautiful! We really enjoyed our stay. Food was amazing at Treadwells especially the on site baked bread !
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ronburgundy1232015 profile picture
22 August 2025
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Hidden Oasis! Quickly has become our go-to for relaxed evenings with friends. Tucked away just steps away from the Main Street in Olde Towne the vibe is almost tropical with a chic covered patio with glass walls which are left open weather permitting. Service is excellent (thank you Zara!) and the good offerings always delicious. From salmon, to pasta specials and the burger…short rib and beef?? Outstanding
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FromMTL profile picture
31 July 2025
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Decent spa Their indoor spa looks nice, and we had a great time as friends. The relaxation lounge, hot pool, tepid pool, steam room, and sauna were as expected. The snow room was unexpected and such a nice surprise; would recommend the snow room after the sauna. The RMTs were courteous and professional. We noticed a few things. We were rushed through the check-in process due to the tight space and other patrons behind us, such that our forms were not all fully filled out prior to our massages; perhaps the customary practice of an online form sent to us in advance would solve this problem. The areas were not refreshed as frequently as expected (leading to overflowing wastebaskets in the change rooms and empty kettles and refreshment plates in the lounge). The water was left unchecked and thus overchlorinated, such that many of us had bleach streaks through our swimwear afterwards.
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Amy S profile picture
16 July 2025
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Amazing :-) We had a great experience with 124 Queen Hotel and Spa! The staff are kind and courteous and go above and beyond to make sure that every detail is looked after! We had two days of meeting rooms booked and a total of 14 separate hotel rooms. The did an exceptional job and our group was a handful! ;-)
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uray50 profile picture
11 June 2025
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Excellent hotel, great location for going to the Shaw Festival shows Great hotel and great location. We stayed in a Signature Deluxe King on the 3rd floor. Very nice room and bathroom. Elevator close by. The room was quiet. Our friends stayed in a room accessible by an outside, somewhat steep, stairway, but they really liked their room as well. Underground parking is great. Nice size spaces, luggage carts available when we arrived. The entrance is off a side street. When we left, the main street was closed due to a Porsche rally, but it was no problem to go out the back way. The Royal George Theatre is across the street, and we saw 2 shows there. We walked to the Shaw Festival Theatre to see a great production of My Fair Lady. It's a half mile, so if it's raining, plan accordingly. We had breakfast at the nearby Sunset Grill. The hotel restaurant menu didn't suit our tastes for breakfast. We had a good, not great, dinner at the hotel. Service was a little slow, so we had to skip dessert to get to the show on time. We had a great dinner at the Epicurean, each of us ordered something different. Craig's Cookies across the street is great. Not available in the US, we took home a dozen. We plan to come back in '26.
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Sarah P profile picture
31 May 2025
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Exceptional Experience for Our Corporate Event We recently hosted our annual President’s Club event at 124 on Queen and were blown away. The service was outstanding — every staff member went above and beyond, from planning to execution. Our group of 45+ stayed in a mix of room types, all beautifully appointed and incredibly comfortable. The food was phenomenal, from welcome treats to our awards dinner. I’d highly recommend this venue for corporate events or weddings — and I’m already planning a personal getaway back!
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Ernie profile picture
13 May 2025
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Relaxing Hydrotherapy Circuit We used the hydrotherapy circuit which was wonderfully relaxing. There is a large jacuzzi, sensory showers, both dry and wet saunas, a pool, and a snow room. The pool and jacuzzi have water fountains flowing into them resulting in the soothing sounds of water falling throughout the circuit. The dry sauna is quite hot which limits the time one can stay in it. The wet sauna includes eucalyptus aromatherapy which is quite nice. There is a quiet room that is shared with the spa but we did not use it on this visit. Overall, a very pleasant experience!
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Stephanie A profile picture
19 February 2025
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Perfect couples stay We booked in for a one-night, mid-week stay to celebrate my birthday and it was the highlight of turning 43! The boutique hotel is quiet, super cute and contemporary. The staff upon entering greeted us right away and knew we had an early spa appointment, so took our bags to our room for us! We had a perfect relaxing time at the spa in the circuit and treatment. we seamlessly rode the elevator to our room and enjoyed some more relaxing time on the super comfy beds before getting ready for a fabulous dinner at Treadwell. The food was incredible, I recommend adding the wine pairing, it's more $, but worth every bite and paired sip! We also enjoyed a delicious hot breakfast the next morning at Treadwell which was one of the best we've had. The hotel was so quiet, and we slept like angels in the beds. Its such a treat to get to have a night away in comfort and relaxation, there should never be a reason to complain when staying at such a nice hotel steps to the shops! Just before we drove home, we grabbed a Starbucks, located next to the lobby inside the hotel and headed out into the snow from the underground parking which was warm and hidden from the elements.
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Nita profile picture
9 February 2025
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Birthday Indulgence! I recently enjoyed a fantastic stay at 124 on Queen in Niagara-on-the-Lake. From the attentive staff to the opulent and relaxing spa experience, every detail was perfect. The food was delicious at NOTL!, and my room was beautifully appointed with modern decor. I highly recommend it!
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Nicole T profile picture
23 December 2024
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Corporate Event A group of us went to 124 Queen for a work event and the service was great at the time of booking. The staff was extremely friendly when we arrived and everything that we had booked was exactly as we had planned for it to be. The rooms were beautiful and food was great- something for everyone! I would not hesitate to recommend to others looking for a corporate booking or booking again myself.