I cannot sing the praises of these folks more—incredibly fast communication, even with the time zone difference (we set up arrangements before leaving the US east coast), very clear, great pricing. We were hiked the Jurassic Coast for about six days, staying every over night from mainstay hotels to an AirBnB hut in a farm field, and there was NEVER a single issue with their service. At one point, while shifting items that we needed back and forth between bags during our overnights, we did go over the weight limit on one bag and got flagged with a red tag, but even still, we were given the opportunity to adjust how we'd packed things, weren't charged any penalty, and were treated with patience and understanding (I'm sure we're not the first to run into this situation). A fantastic service, great value, and highly recommended to anyone doing a multi-day hiking trip along the south west coast.
Owner's reply
Thank you, Matthew, for your kind words!
We are so pleased that your Jurassic Coast walks went smoothly and that you found our service helpful and accommodating. Wishing you many more incredible adventures in the future!