We needed a brand new tyre fitted at short notice at around 11pm after noticing a puncture at the start of a long drive home. We initially tried calling AA, but found them useless - despite having cover, they would only try and repair the puncture, which was not suitable in this instance. They told us they would have to arrange a third party at our expense, so we decided to give up with them and book directly with Tyre Treads.
They were much more helpful on the phone, and checked stock and gave us a quote and ETA. The fitters attended within the ETA (promptly considering the time and location I was in), and had a new tyre available. The service was great, and the guys were very friendly, which was even more impressive as it was bitterly cold. The replacement tyre was fitted and pumped up, and we were back on the road in good time.
I would hope not to be in a situation again where I urgently need a new tyre late in the evening, but I would definitely recommend them if you are stuck in this situation.
Owner's reply
Hi Tristan,
We appreciate your lovely feedback.
Customer satisfaction is always our main priority and we always aim to deliver fast response.
Iβm glad our colleagues could assist you and provide you with all the help and support you required.
Thank you for choosing Tyre Treads and we hope you have a safe journey back to Wales. π΄σ §σ ’σ ·σ ¬σ ³σ Ώ
All the best,
Tyre Treads Team