Outstanding customer service and response times.

I want to thank All at Plymouth Rock especially Lauren for handling my claim in a professional and justifiable fasion , My ins covered towing , and a rental car , which was extended twice through enterprise with no problem. All of you exceeded my expectations. Thank you Scott Baker.

Very knowledgeable, helpful and easy company to work with. All their staff is fantastic, Dyan Martinez was super helpful and quick to respond with any questions or requests I had.

I've always had a positive experience with PR, which I've used for probably 3 years now. I don't have many claims, but when someone put a hole in my bumper a couple years ago and drove away, the claim was easy to file through their app, which has no frills but works well. Here's the thing I've realized: if you get in accidents, you're going to pay more, even if they're not your fault. So don't drive so aggressively! My wife just got her license for the first time in her life, and it tripled our insurance, but that's life! She's gotta develop a clean record first. The reason I trust PR's price is simple: they don't have to finance multi-million dollar ad campaigns like some of their bigger competitors. I want my premiums going back to customers, not underwriting national ads.

Good insurance no complaints. YES

excellet

I've been a customer for the past 3 years. Their customer service reps are the best!

My account rep was very responsive and flexible during the sales process, however once I wrote the checks he has stopped responding. Have a question about the Yubi app but was able to wade through the web to find an answer myself.