Convenient nice hotel near to train station. Fantastic services and cleanliness. Surprised to find this in my room's fridge on my birthday. Thank you Kevin!

Ikea!

I went there for a buffet lunch! The hotel looks clean and tidy. The staff are friendly and helpful.

There were absolutely zero reasons to complain. Everyone was very friendly, and the place was clean and comfortable.

Choosing hotels for my Taiwan trip took nearly a week because I can be quite picky about accommodations. ILLUME turned out to be the perfect choice, meeting all my priorities. From the moment I dropped off my luggage in the elegant lobby, I felt welcomed. The staff was friendly and even accommodated my request for an early check-in, allowing me to settle in two hours ahead of the standard 4 PM check-in time. I was assigned a room next to the sauna and steam room, which I appreciated for its convenience. However, there were some noises in the evening from nearby banquet events and guests doing laundry, but as someone who tends to stay up late, it didn't bother me at all. The gym is shared and well-equipped, typically not crowded except during peak hours when fitness classes draw in more guests. My room was clean and received daily housekeeping, although there were a couple of times when the cups weren't cleaned. I understand they might have thought I was still using them, so no complaints there. It’s also worth noting that there’s a 7-11 convenience store just downstairs, connected directly to the hotel lobby, where they sell Taiwan's famous branded cakes like 太陽餅 and 鳳梨蘇. Plus, there are numerous buses nearby, making transportation super convenient—I didn’t even need to rely on the subway! I really enjoyed the air conditioning—it was cool enough for a comfortable night’s sleep. Overall, I had a fantastic stay and will definitely return without hesitation!

We extended our initial 3-day booking in Ilume to 7 days as our family room for 4 (quad with balcony) was very clean, spacious and well-maintained. Bonus points for the large, clean bathroom with bathtub and bidet! The hotel is also conveniently located (abt 3 min walk) near a shopping mall (Breeze Nanjing) which houses Ikea, Nitori, Starbucks, 7-11 and a supermarket. We love it as it is not as chaotic and congested as hotels near the Ximending area. Special mention goes to the friendly concierge staff, Mr Dean Chu, and the very helpful and hospitable Mr Jacky Chan. We were looking for a foot reflexology place near midnight and he helped to source a good place and even helped us make a booking with the spa. We will definitely return to Illume the next time we visit Taipei!

Loved our experience at Illume hotel! The front desk was very helpful, the cleaning staff were very thorough, and the rooms were bigger than I expected. Granted, the hotel has portions in it where you’d notice it to be a bit on the older side, especially the subtle scent of the carpet along the halls. But other than that, the rooms were clean, the amenities were great (best gym!), the location was so convenient, and the service was excellent! (Great places also nearby! It’s also near the taipei arena train station and bus stops.)

The foods they make are very good

Amazing experience! I especially loved the breakfast, there were so many delicious options to choose from.

A little aged but still very well managed hotel with good facilities and breakfast selection.