Repair First Roofing did a full replacement on my house this year. From the start of the process including scheduling an inspection, replacement and follow, up the experience was great. The entire staff from Luke, Erin and Darryl were very professional. I ask a lot of questions and Luke and Darryl were very patient explaining everything in detail.
I had a follow up visit today from Augustine to finalize a few details and he was awesome. Very patient in answering my questions and explaining what he was going to do. He was very friendly, professional and courteous. Augustine did a great job.
I would definitely recommend Repair First Roofing. Their response and customer service is exceptional.
Patricia McKee
2 October 2025
Repair First Roofing is the real deal. Outstanding customer service. They went above and beyond and even handled the insurance process for me. I met with five other roofing companies that gave me the hard sell and pushed expensive work I didn’t need. Repair First was 100% genuine, transparent, and never tried to take advantage.
They documented everything, stayed on time, on budget, and delivered excellent work at an affordable price. Truly amazing to work with. Highly recommend!
Jasmine Paul
29 September 2025
Good experience from the estimate to the completion of the roof coating.
Tom Kuntz
20 September 2025
After a wind event flung a fiberglass panel onto two windows and blew off roof shingles,my insurance company said that the damage was 1600 dollars.I asked for a quote from Lowe's who 4 1/2 years ago replaced my roof,so they sent a contractor who gave me a quote for 5900 dollars .Lucky for me before I had them fix the roof,John Adams from Repair first roofing,stopped by and asked if he could check out the roof.He went up and looked at the roofing and said that the shingles that were on the roof were not available in Arizona anymore and he said that he thought he could have them pay for a new roof.Well he did his majic and they agreed to do the roof.Thanks John I trusted you and you came through,great job!
Pete C.
3 September 2025
From our first interaction, Johnny A. was professional and engaging. He has consistently been a proponent during all phases of our roof replacement service.
Thanks to all the coordinating friendly crews that worked during a heatwave to complete the task without issue.
Cinadre Family
30 August 2025
Had a great experience with the RFR team. They completed the work ahead of schedule, did an amazing job and also helped me navigate my insurance claim. Thanks again, Colin & RFR!
myles grunkemeyer
9 August 2025
Back in late June I had gotten an inspection pursuant to buying a house. The only major repair that the home needed was a roof replacement due to some sagging/aging 4x8 plywood sheets (beneath the shingles) as well as shingles themselves that had endured hail damage. The homeowner also got an inspection and confirmed the diagnosis. They ultimately agreed to cover the cost of replacing the shingled roof and retained Repair First Roofing to do the job. Repair First was able to schedule the task just a couple of days later and their 3-man crew had it completed in 2 more days (this was crucial at the time since monsoon season was about to start)! From what I was able to briefly observe over those two days, the crew worked diligently and they were mindful of the neighboring properties regarding all of the old roof debris.
Upon completion, Repair First provided nice aerial photographs. I had learned through this process that R.F. had a transferable warranty for a $300 fee. I contacted the front office and asked whether they might waive that transfer fee since the home, with its new roof, was about to be bought by me in a matter of days. Without hesitation, they agreed it would be absurd to charge a transfer fee in this circumstance. Following closing, Repair First forwarded the transferred warranty.
Five-star props to John (the owner) and to Erin (the front office) for being consistently good communicators during the roof replacement process and gracious regarding the warranty transfer!
Mike S.
8 August 2025
John (foreman) and Erin (front desk) run a tight ship! The attention to detail in the description of their planned work (full roof/shingle replacement on a hundred year-old house); the quality of their work, including cleanup; and best of all, their consistently prompt and complete communication (why is that so hard these days?) were each 5-stars.
G
31 July 2025
I had a fantastic experience working with John Adams with RFR! He was extremely knowledgeable, professional, honest, and friendly. Everyone there communicated timely and helped prioritize my roof project so I could complete the sale of my house. I will definitely recommend their team to family and friends!
Charley Wheeler
22 July 2025
Wow I am happy to refer this company. I called to have my brothers roof repaired. My call was returned immediately and I spoke with Colin Sullivan, he was out at my brother's house within 45 minutes accessed the damage and had it repaired in a few hours, right before the rain. That is real service. Bless them and may they always care for the customer as the grow. Thank you Colin.
Frankie Bea-Aycock
22 July 2025
I am so glad I chose Repair First Roofing. My house is just over two years old, but I was told that a couple of tiles were broken during an inspection by a solar company. I ended up not getting solar, but I needed to get the roof repaired before the monsoon season started. John from Repair First came out right away for a free inspection and did a quick patch of the critical items the next day. All the repairs were accomplished a week or so later, and the prices were reasonable. We just had a very heavy rain, and everything seems to be great. I will definitely call them for an annual inspection.
Jeff M
17 July 2025
The technician was excellent efficient and extremely helpful, kind and very professional. He repaired the damaged on the spot at no charge, WOW!!!
We will definitely call for future repairs or any roof work needed, should they arise.
Thank you! Thank you! Thank you!
Celia Cortez
14 July 2025
Incredibly professional and knowledgeable company right here! Got the repair done in a timely manner. Would HIGHLY recommend using them again!!!
Brittany Aragon
9 July 2025
Best experience in a long time with a business! John Adams took care of my Mom’s roof issues and was personally involved all the way through. Everyone we dealt with during the project were easy to communicate with and professional. Before settling on a company, give Repair First a shot on a quote.
Cathy Browning
27 June 2025
recommends Best experience in a long time with a business! John Adams took care of my Mom’s roof issues and was personally involved all the way through. Everyone we dealt with during the project were easy to communicate with and professional. Before settling on a company, give Repair First a shot on a quote.
Cathy Browning
27 June 2025
Best experience in a long time with a business! John Adams took care of my Mom's roof issues and was personally involved all the way through. Everyone we dealt with during the project were easy to communicate with and professional. Before settling on a company, give Repair First a shot on a quote.
Cathy B.
27 June 2025
I am an out-of-state owner and needed a new re-roof after the wind from the past 6 months. After reviewing a few companies I chose Colin and his team to do the work. They got me on the schedule within a week and performed the entire job flawlessly. Sent pictures through our the project, including drone shots. Their clean up was also excellent and much appreciated especially since I couldn't be there to inspect. We now have the finest roof in the neighborhood.
David Stevens
18 June 2025
Great professionals, very efficient, excellent quality of work. I highly recommend Repair First Roofing for any roofing jobs.
Alexander Lipay
16 June 2025
Discovered a leak in my attic at 9pm, Repair First had a tech out by 8am the next day. The leak source was tricky but John had it figured out in about 30 minutes. Fast and competent and great pricing, these are my new roof people.
KJ Charveax
5 June 2025
Wow, great service and communication ,I highly recommend Colin Sullivan of Repair First Roofing!! Completed everything to the last detail, returns phone calls , fantastic job on my mothers roof when I couldn’t be there, start to finish when he said he would! Such a big help navigating the insurance company steps and requirements, very happy!!!
Robert Barlow
5 June 2025
Colin and Joel were both very helpful with prompt communication, clear and thorough explanations of all the steps involved with the repairs we needed. Most importantly helping us navigate the maze of confusion that is homeowners insurance. Colin even went to bat with us against our adjuster to guarantee that we got the most fair treatment and thorough repairs. Highly recommend their services.
Jeffery Baker
3 June 2025
RFR replaced the roof on my rental property as well as several outbuildings. It is said that a satisfied customer is a happy customer. I am definitely more than satisfied with my experience with RFR. EVERYONE was great to work with. Expertise, reliability, and professionalism are three words that I would attribute to this company. They were spot on. Colin was very patient with me, a neophyte in the world of roofing and insurance claims, and explained everything to me NUMEROUS times so that I could understand what was happening and what to expect next. He was willing to meet me anywhere at any time to get things accomplished (he even got to see some Beach Volleyball, which I am sure he was not expecting). He even found some things in the estimate that the insurance "forgot" to include. I plan to use this company again to recoat the roof on my own house.
Beth Oder
Bethany Oder
29 May 2025
I am a realtor here in Tucson and I love working with this company. They are very honest and quick to respond. I love that they are also contractors so they are able to help me with more than just the roof. They work as a team and make the process so easy!
Hannah Carlson
28 May 2025
Just a really outstanding company! I called for a quote on a roof inspection and was told that there is no charge. I told them that I was happy to pay because I believed my roof was in good condition and it would not result in any work for this company, but they still said there was no charge. So their super nice and knowledgeable guy came out and thoroughly inspected my roof and agreed with me that it was in good condition and pointed out some very small repairs needed, which I am able to do myself. It is so rare these days you find highly competent, honest and friendly companies! Thanks very much.
Richard Dunkelberger
16 May 2025
I highly recommend Repair First Roofing! Luke came right away to do a thorough inspection of our roof and sent Daryl the next day to repair it. Both gentlemen were kind, courteous and efficient in their assessment and repair work. They gave me photos of what they found and how they fixed it. I'll definitely use them again in the future!
Jenee Hamilton
15 May 2025