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45 reviews
45 reviews
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40 reviews
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5 reviews
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Posted on Google Google
Allan Ford
28 May 2025
Trustindex verifies that the original source of the review is Google.
Just wanted to say a huge thank you to all of the staff, just recently had two new gas fires fitted in what wasn't a straight forward job. Excellent professionalism by the fitting team, regular communication and respect for the house and surroundings
Posted on Google Google
Christopher Tripp
9 May 2024
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Decent display of fireplaces on display. Very high quality items. Also selling sundries for fireplace.
Posted on Google Google
Markdevereuxdg
13 December 2023
Trustindex verifies that the original source of the review is Google.
Great experience with these guys, Alex and Dan were very knowledgeable and friendly and the fitters were also friendly and most importantly tidy and considerate. Our new stove is our favourite part of the new house and would thoroughly recommend heat design.
Posted on Google Google
Mark Hatton
14 November 2023
Trustindex verifies that the original source of the review is Google.
Strongly recommend this port of call for all the advice and equipment you need. Really helpful friendly and professional attitude and service. 5 stars ,a rare commodity these days..
Posted on Google Google
Suzanne Lepper
13 October 2023
Trustindex verifies that the original source of the review is Google.
We made an enquiry about replacing an open fire, Alex came and was very helpful with help and advice. We received the quote and having changed our minds over what we wanted, we ordered and they came and fitted when scheduled with minimal disruption. It looks really lovely and we would highly recommend Alex, Dan and Heatdesign
Posted on Google Google
Paul Vinten
3 May 2023
Trustindex verifies that the original source of the review is Google.
Dan and the team fitted our stove in Shepherdswell last month after providing a quote a few months ago. We'd struggled for a while to get people to quote (many not replying) but we popped into the shop and a few weeks later somebody came to survey. The quote came back a few days later and we accepted. We had to wait a while for the stove to come in but Dan was quick at replying and offered us a different stove if we wanted a faster install. The fitters came in and were friendly and have done a beautiful job. The original plan needed a bit of a change once we started the job (100 year old house had a surprise) but the guys came up with an excellent solution. We've had an issue with the stove (rope seal) so I let Dan know and the next day somebody is coming out to sort this for us so excellent after-service. So pleased we popped into the shop now
Posted on Google Google
Joe Wilson
21 April 2023
Trustindex verifies that the original source of the review is Google.
Had a stove and surround fitted last week. I cant thank Alex and his team enough for such a wonderful experience. Highly recommended
Posted on Google Google
Kim Brett
29 March 2023
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Brilliant service from Dan Richard and Russell couldn't be happier
Posted on Google Google
Donna Sargeant
22 February 2023
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Efficient service in store and the installer's were polite and clean and tidy as they went
Posted on Yell Yell
Garyc-1012
29 November 2022
Trustindex verifies that the original source of the review is Yell.
Excellent job, very pleased, now nice and warm. Great team of installers. Highly recommended.
Posted on Yell Yell
Annetteb-154
7 September 2022
Trustindex verifies that the original source of the review is Yell.
Rising energy prices gave me the final push to get a multi-fuel stove installed. I felt that Alex gave me a fair price and did not sell me any extras. He even made the additional effort to check my slabs in the garden for suitability as a hearth. From quote to installation was only a couple of weeks and the lovely Chilli Penguin high and mighty stove is now proudly sitting in my living room. Couldn't be happier. Good quality work, fast and efficient service. Very much recommend Heat design!
Posted on Google Google
Andie Lee
22 March 2022
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The owner of the company has been very helpful answered all of our questions we are looking forward to having a new wood burner installed
Posted on Yell Yell
Scarletdoor9
24 March 2018
Trustindex verifies that the original source of the review is Yell.
We have had 4 gas fire installations by Heat Design over the years, evidence of our satisfaction with their products and installation. A couple of minor problems with our latest have been rectified promptly and without quibble. Their customer care is exemplary and we highly recommend this company.
Posted on Yell Yell
Linw-5
20 September 2016
Trustindex verifies that the original source of the review is Yell.
Product knowledge was excellent and all the staff were really helpful, without being pushy. Once we had made our choice, the fire and mantlepiece were ordered straight away and arrived promptly. They even suggested a fitter who also turned out to be helpful, reliable and efficient. Outstanding service. Highly recommended.