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Jennifer Mc profile picture
Jennifer Mc
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+0
Great experience today. I brought in a UNS 60L aquarium that I needed a lid for because the UNS official one was entirely too small. I worked with Anthony and Trish to talk through a two piece lid that I was going to add a hinge to (from Amazon if you're researching this same thing) and left with a great lid not even 30 minutes later. Thank you so much Anthony. Price was really reasonable and this design is far better than online acrylic options. Anthony and Trish were great, friendly people. I didn't realize how much I had missed the friendliness of a locally owned business. Everyone else there was knowledgeable, straight forward in how they dealt with other folks and friendly as well. They even had quality control on hand to validate this was a cat-proof aquarium lid. Thank you for your help Cutter. I enjoyed hanging out with you in the floor. With cats and fish species prone to jumping, I can tell I'll be coming back here for aquarium lids again.
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Linda Robinson profile picture
Linda Robinson
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I needed to replace a broken window in my sons garage. I had no idea of the type of glass I needed and I did not have any measurements, only a frame from the window. Trish and Emily offered me a seat and they took the matter into their hands. Their customer service was the best that I have received from a business in a long, long time. Allow me to add that the price I paid for the service was unbelievable. I was expecting the cost to be 10x’s the amount I was charged. Thank you Trish and Emily, your kindness made me a customer for life!
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Heather Nielsen profile picture
Heather Nielsen
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They’re as Professional and honest as they come. I can’t recommend them enough!
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Robert Witbrodt profile picture
Robert Witbrodt
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Knowledgeable staff and easy to walk in and have them get what you need. They may cut glass same day, but I walked in right before they closed, and they had my order ready the next day.
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Aaron Hendricks
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Update #2: True to their word, someone came back out and the experience was 10/10. I would comfortably recommend this company to anyone looking for window repair. I appreciate the owner reaching out, and will gladly use them in the future! Update: owner called and apologized and is offering to make it right. Assuming all works out, I will update to five stars. Mistakes happen, but it is how they are handled that really matters. Had 3 windows repaired. There were two employees (they were nice enough, so no complaints there). They didn't seem super confident in their abilities though, and even my wife caught on. My main issue is they allowed the old glass to be pushed through from the outside...and rather than having the other person on the inside catching the glass pieces into a box or something, it was allowed to fall to the floor, where of course it shattered. This was the case with all three windows. They said not to worry, that they would clean the glass. Well this morning I sliced my foot on a piece in the basement. And the closer I looked, the more glass I started to find. I realize that it's hard to get glass up. Which is why every measure should be taken to ensure there isn't any broken to begin with. I have children, dogs, and a cat. I'm just glad it was my foot and not one of theirs. I have a couple of other small windows in my shop I was going to get an estimate on, but now I am going to look elsewhere.
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Kent Replogle profile picture
Kent Replogle
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Local company that is so great to work with. Great service and prices!
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Susan Robinson profile picture
Susan Robinson
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Very helpful and friendly even if you are only needing a small purchase. They can cut glass any size you want.
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Geo fay profile picture
Geo fay
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Always professional and kind, delivers on time and accurate fair pricing.
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MATTHEW TOLLER profile picture
MATTHEW TOLLER
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Friendly professional glass company
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R Cowell profile picture
R Cowell
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I have been using Huntsville glass longer than I can remember both for commercial and residential needs. Though I would probably be called a walk-in customer with a small order the entire staff treat me as a major customer. They always have met or exceeded my expectations. The last few times I interacted with Trish & Angie. They helped me make decisions as to what was best for my application, kept me informed of my order, and were very nice to me. Huntsville glass is my place for all type of glass and commercial door hardware needs.
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