So many great things to say about Gary and his team at ASAP Heating and Air. From the time we requested estimates to the time the inspector signed off, Gary was super attentive and helped us to understand the options, equipment types, and processes for demolition, install, and permit sign off. He was the best of several bids providing us a top of the line heat pump system for our 30 plus year old home. Everything went smoothly and we are so happy with our new heat pump. Can't wait to try out the air conditioning side of it! Thanks so much Gary!
Posted on Yelp
Jeff S.
6 March 2026
Verified
Gary and his team are beyond great. Presale advice and communication was excellent and informative. The installation went as planned with Gary and his team being respectful of our home and cleaning up after their work. The system (Bosch heat pump) integrated well with our four zone system (after Gary reprogrammed it).
Gary has been responsive (promptly) with my questions before, during and after installation.
Highly recommended!!
Posted on Yelp
Pat K.
14 January 2026
Verified
Outstanding experience from start to finish. The estimate was thorough and honest, and the installation of our new HVAC system was completed flawlessly. Gary, Will & Rosie were professional, courteous, and highly skilled. Excellent workmanship and customer service -- highly recommended.
Posted on Yelp
Pat K.
17 December 2025
Verified
Professional, knowledgeable, and easy to work with. The quote was detailed and clearly explained, which made our decision easy. We accepted the quote and look forward to the upcoming work.
Posted on Yelp
Osama K.
13 October 2025
Verified
Gary and his crew are top notch. They provided helpful recommendations, were very reasonably priced, and were great to work with. Highly recommended.
Posted on Yelp
Manny V.
4 October 2025
Verified
Gary and his team are no doubt the best!
They installed a new Heat Pump and the work is flawless.
Seamless process from the initial call for estimate through final walkthrough.
Would highly recommend.
Posted on Yelp
Sherry M.
1 August 2025
Verified
Gary Lee was recommended by our next door neighbor.
He came with his assistant Will and they listened carefully to what we wanted. We needed a new A/C unit and wanted to replace our old furnace. Gary had great suggestions, he emailed me with plenty of information about different brands pros/cons about all of them.
Gary and his team were polite, friendly, professional, and easy to work with. And his crew did an amazing job and cleaned up after themselves. They worked hard and long hours to complete the job.
They took care of permits, inspections, and HERS rater.
We highly recommend ASAP heating and air for their great service and professionalism.
Posted on Yelp
Wes J.
31 July 2025
Verified
Gary and his crew are great! Fantastic work replacing my entire HVAC system with the latest Heat Pump, HEPA air filtering and multi-zone system. The team kept the work area clean at all times and when inside the home, wore booties.
Posted on Yelp
Tracey H.
29 July 2025
Verified
Needed to install central AC since the summers were getting warmer and I have a young baby. I also had an issue with air flow pressure when the downstairs unit and upstairs unit were both on. Gary and his team came by a couple times to take a look around and fully understand the layout and issue. He proposed different solutions to see what I was comfortable with as well as the AC install. He also talked about gas versus electric and heat pump systems. Gary and his team were so friendly and easy to work with. They are very knowledgeable and take the time to explain everything. Gary installed 2 AC units and a heat pump system and we have been so happy with it ever since. The system is much quieter and runs smoothly. I will definitely be reaching out to Gary again when needed! I highly recommend them!
Posted on Yelp
Christina L.
21 July 2025
Verified
Gary installed a heat pump for me, after giving a much better quote and many more options than Home Depot. He spent the time to answer my many questions and provided all the additional details to help me make my decision, which turned out to be a great one. The installation went smoothly with no hiccups. He's just great to work with -- responsive, reliable, and professional. Highly recommend!
Posted on Google
Mike Leong
26 May 2025
Trustindex verifies that the original source of the review is Google.
I’ve dealt with asap several times and I must say Gary goes above and beyond every time. He has performed maintenance, repairs, and a full replacement of my system and I have been happy with all of his work.
Posted on Google
Leanne Chan
25 May 2025
Trustindex verifies that the original source of the review is Google.
Gary was recommended to us by my cousin after she found out our AC was broken. My parents are out in Fairfield but thankfully Gary and his team were able to accommodate our service request. Gary initially came out for a consultation, then sent over the proposal and quote electronically. The installation was scheduled shortly after. Gary and his team delivered outstanding service installing our Carrier AC & heating system. They were very easy to work with and the entire process was seamless. I highly recommend ASAP Heating & Air for all of your HVAC needs. Thanks, Gary!
Posted on Google
Saravanan A
28 April 2025
Trustindex verifies that the original source of the review is Google.
Upgraded HVAC & water heater to electric. As part of this, my ask was also to reduce noise (air suction) as much as possible. Gary Lee was awesome in explaining various options & was very honest about the expected noise levels (didn’t over promise). His team did a wonderful job & am a totally happy customer. Will strongly recommend Gary Lee for your home projects/ upgrades.
Posted on Google
Crystal Dorsey
18 June 2024
Trustindex verifies that the original source of the review is Google.
Gary and his crew were efficient professional and respectful of my house. They replaced my central heating unit in record time and cleaned up my place to a tee. ( that means alot to me) I will be recommending them to my friends very satisfied
Posted on Google
Greg Leung
7 May 2024
Trustindex verifies that the original source of the review is Google.
Can I give more than 5 stars?
We've used ASAP several times over the last 7-8 years. We've had some repairs to done our ancient AC unit previously but we decided it was time replace the unit and fix the cooling issues we put up with since we purchased our home in 2011. We interviewed about five companies with a wide range of solutions and prices. ASAP was recommended by a friend and by far spent more time talking to us through solutions, being honest about what could be delivered and explained what they would be doing and why. They were able to replace our entire HVAC system and most of the exposed ducting in a day. We were super happy. Side note, tehy came out and did a quick repair while our replacement units were in transit, just to make sure we didn't melt before the original could be replaced. Pleasanton summers can get hot.. HAWT!!!
Gary and his team also helped repair (and eventually replace) the aging AC unit at our rental condo. They've been great at providing advice, helping troubleshoot problems not just for us but for friends we've referred them to. This goes a long way as this type of service leads to lasting trust, confidence and loyalty in a provider. Knowing your provider is looking out for you and not just their bottom line.
We just recently moved and knowing my HVAC here is home original (1985), I know we'll be giving ASAP a call in the near future.
Posted on Google
Roselynn Castro
10 February 2024
Trustindex verifies that the original source of the review is Google.
Gary is the best! We have used him on two of our properties and wouldn’t think of hiring anyone else! He is always available to take a look at any issues and his prices are reasonable. Highly recommended!