All reviews
Google
Google
Tripadvisor
Tripadvisor
ExcellentTrustindexTrustindexTrustindexTrustindexTrustindex4.8172 reviews
4.8TrustindexTrustindexTrustindexTrustindexTrustindex
Excellent172 reviews
ExcellentGoogleGoogleGoogleGoogleGoogle4.879 reviews
4.8GoogleGoogleGoogleGoogleGoogle
Excellent79 reviews
ExcellentTripadvisorTripadvisorTripadvisorTripadvisorTripadvisor4.893 reviews
4.8TripadvisorTripadvisorTripadvisorTripadvisorTripadvisor
Excellent93 reviews
Posted on Google Google
Eric Howland profile picture
Eric Howland
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Very friendly. Little tricky to get to
Posted on Google Google
Todd Martin profile picture
Todd Martin
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
My two sons and I just completed our Open Water certification with Dive Outfitters in Nanaimo, and it was a fantastic experience. Derek was our main instructor, with great support from Ingrid and Carl. The course was well-structured, the instructor-to-student ratio was excellent, and we had plenty of time to practice and build confidence. Safety was always emphasized, but the team kept it fun and approachable. Our open-water dives at Oak Leaf in Nanoose absolutely blew us away — the marine life just a few feet down was incredible! We really appreciated the attention to detail and the welcoming, friendly atmosphere at the shop. We’re excited to join future club dives and keep learning with this amazing team.
Posted on Google Google
Andrea Creighton profile picture
Andrea Creighton
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
My husband and I had the MOST incredible dive experience with Ingrid as our dive guide. Oak Leaf was an awesome dive site for us to explore. Ingrid found and pointed out so many amazing animals to us, she was patient, kind, beyond helpful, and sincerely wanted us to have a great time. We would hands down use this dive shop again. We hope to see you again, Ingrid!!! Thank you Nanaimo Dive Outfitters!
Posted on Google Google
Albert Mathews profile picture
Albert Mathews
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Of all the shops I reached out to, NDO was the most positive and responsive from the get go. They were super organized from the first call, to the return of the gear at the end. I dove at Oak Leaf with Carl. Super nice guide, found all the neat stuff, and even helped me when my gear wouldn't go on or off. I will book with NDO and Carl again.
Posted on Google Google
Jessica Högermeyer profile picture
Jessica Högermeyer
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
+6
I did two guided dives with Ingrid at Oak leaf and it was wonderful (it was my first time diving in BC or the north-west pacific in general). I did feel safe and heard the whole time, from checking in, choosing dive gear, checking equipment, dive briefing, dive itself and debriefing. Ingrid masa a really good job and I can definitely recommend choosing her and the Shop when you are interested in an enthusiastic and competent dive guides in the beautiful waters of Nanoose Bay! We saw so many beautiful things: Nudis, shrimps, slugs, fishes and so many Giant Pacific Octopuses, that I lost count! There are only two things you need to be prepared for (wich was not normal for me after diving mainly in Croatia and Indonesia): you need to drive with your own car to and from the dive site and the water is a little colder, so be prepared for thick wetsuits ;) ~Thank you!
Posted on Google Google
Emilie Henriette Fels profile picture
Emilie Henriette Fels
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
My two days diving with NDO just came to an end and I had the best time diving with Ingrid!! She gave me the time and patience I needed to get used to diving in cold water. I felt completely safe and well-guided underwater and she showed me so much amazing marine wildlife. It really was a pleasure diving with her! The shop itself is amazing and full of kind people who are always happy to help out and answer questions. I would travel to Canada again just to dive here & with NDO again. Money and time well spent!! 🙌🏼
Posted on Google Google
Ian Lyons profile picture
Ian Lyons
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
Had 2 great dives with Carl and got to see octopus, nudibranchs, lingcod, jellyfish, and a surprise sea lion appearance! Definitely recommend diving with this shop and with Carl! Thank you guys!
Posted on Google Google
Maclean Thorpe profile picture
Maclean Thorpe
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
I just got back from two fantastic dives with Nanaimo Dive Outfitters. My father and I are relatively new divers, and if there was ever a problem, our divemaster, Carl, was very helpful. We saw two octopuses, large schools of fish, and numerous nudibranchs. Fantastic experience.
Posted on Google Google
Scott Johnson profile picture
Scott Johnson
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
One of the best dives of my life was with Nanaimo Dive Outfitters on two dives lead by Carl. He was absolutely outstanding! Arrived early, totally prepared and helpful beyond measure. Carl had very good knowledge of recent conditions, tides and latest site intel. In one dive we were able to see six different Giant Pacific Octopus amongst many other species. Next time I dive I’m asking for Carl to lead the way!
Posted on Google Google
Hayley Brown profile picture
Hayley Brown
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
We had a great experience diving with NDO. Brenda in the shop is a wealth of knowledge of the tidal patterns, shore dives, wildlife and Vancouver Island in general. We did a guided shore dive with Ingrid, who was very knowledgeable of the area, and did a boat dive with Chris who was a good captain getting us to the HMCS Saskatchewan and went out of his way to help us with a gear challenge. We will be coming back to them next time we're in the Nanaimo area!
Posted on Google Google
Angela P profile picture
Angela P
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
+14
My husband and I dived with Nanaimo Dive Outfitters over the Labour Day long weekend. Prior to diving with them, we had less than 5 cold water dives and over 50 warm water dives. We rented the full dry suit package and 2 days of guided diving. Our gear worked as intended keeping us completely dry, and everyone at the dive shop was really helpful and friendly. Our experienced guides Chris and Carl (both ~800 dives) also helped us fine tune our weights and trim. We felt safe with both of them as they were very knowledgeable about the dive sites and knew where the cool critters were. Both of them also happened to be amazing underwater photographers in their free time. On day 1, we dived with Chris who gave us a great run down of Tyee Cove, helped us with fin tuning our gear and setting up. Chris took us to see Grandpa wolf eel and we were really surprised to see his young girlfriend too who came out to greet us and then got in trouble with grandpa. On day 2, we dived with Carl at Oak Leaf who found 6 octopuses for us! He knew all the dens like the back of his hand. Carl was really helpful and encouraging during our dives with him. Overall we had an absolutely amazing weekend and glad to explore our phenomenal underwater backyard here in BC! Looking forward to next time!
Posted on Google Google
Neil Webster profile picture
Neil Webster
GoogleGoogleGoogleGoogleGoogleTrustindex verifies that the original source of the review is Google.
What a great dive shop! The team was very accommodating with rental gear and helped hook me up with a local dive guide on my time out in Nanaimo. Carl was a phenomenal guide/buddy, full of great information and knowledge of the area. He was absolutely the Octopus Whisperer, we saw so many on our 3 days kicking around! Tyee Cove, Oak Leaf, and Madrona; a splendid taste of the island. I'll definitely be back and I will absolutely coordinate my trip through this shop.
Posted on Tripadvisor Tripadvisor
Steve B profile picture
Steve B
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Excellent Experience! Our daughter did a couple of dives with them a few weeks ago (Mike) and loved it. So we wanted to dive and thought we would dive with them. We found Brenda (the owner) to be very friendly, professional and helpful. The shop has a very “warm, friendly and relaxed feel”. The rental equipment my wife and daughter used was in excellent condition. We did four dives over two days (Tim). The vis was excellent, safety was a top priority, and we saw lots of sea life, everything from octopus, star fish and sea cucumbers to nudibranches! We look forward to coming back and diving with Nanaimo Dive outfitters again. They have a great team!
Posted on Tripadvisor Tripadvisor
Justin C profile picture
Justin C
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Great service and a great guide! I emailed several dive shops about doing some diving in the Nanaimo area and Nanaimo Dive Outfitters was the only shop to respond to my emails and cater to my needs which was much appreciated. All the gear I rented worked great and administration was real easy. I am a relatively novice diver but my guide Andrea was really great in providing a refresher while also letting me remember things on my own. We did a total of 6 dives over three days. She was very safe and knowledgeable about diving. She also knew where to look for wildlife and we saw many Giant Pacific Octopus and some Wolf Eels along with dozens of other interesting critters. I don't expect guides to produce wildlife but it was nice to be with someone that knew where to look. Overall, she did a really great job and I was very satisfied with my experience!
Posted on Tripadvisor Tripadvisor
Devon H profile picture
Devon H
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
awesome So, long story shorter; I completed 4 discovery dives on a holiday last year and fell head over heals in love with scuba diving. My son and I completed our open water courses in the summer of 2019 in the Edmonton area. I had intended on going on a holiday this spring and doing lots of diving but stupid Covid stole that experience from me. So I spent the money I'd saved for my holiday on dive equipment and in turn found out the Nanaimo Dive Outfitters were diving on the island. I called the shop up, and with less then a weeks notice they arranged 4 guided shore dives, a boat diver course, a nitrox course, a deep diver course and a navigation course. I had next to no experience diving having only completed my open water course and not diving at all after. The Dive shop and it's guides were knowledgeable and very professional, catering my dives to my experience level and progressing them as I progressed. I asked a plethora of questions (some must have seemed incredibly simple) as I know virtually nothing about the ocean. They answered each and every one never once loosing their patience. If you want to up your game, or just want to get the most of your Nanaimo diving experiences, get ahold of Nanaimo Dive Outfitters. Let them customize your dives, and/or courses to get the memories you'll treasure the rest of your life!Thanks again for the amazing experiences and I can't wait to come back and dive some more.
Posted on Tripadvisor Tripadvisor
Mattbal77 profile picture
Mattbal77
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
they are just amazing. They are PADI, I'm SSI.;)They dive with dry suit I work for 10 years wearing max a 3mm wet suit. ;)But with no jokes they are amazing.Great, friendly and professional since the first email contact.They
Posted on Tripadvisor Tripadvisor
786ivanb profile picture
786ivanb
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Park near the downtown A lot of family functions are held in this park mostly during the summer months,a good number of concession booth are on this site during these functions such as the silly boat races,dragon boat races a stage to hold bands and singers that perform also a location of the 100 year anniversary plaque is along the shore you can see the ferries depart and the sea planes landing and taking off. treed area for shady rest some parking along side and more pay parking about 2 blocks away.
Posted on Tripadvisor Tripadvisor
Marleen S profile picture
Marleen S
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Very skilled guides, professional organisation Nanaimo dive outfitters are a very professional team, with quality equipment, friendly staff and skilled, professional guides.The dives i made were awesome.Would defenately recommend!
Posted on Tripadvisor Tripadvisor
David O profile picture
David O
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Diving with Nanaimo Dive Outfitters Just had 3 great days diving with Nanaimo Dive Outfitters (NDO). Firstly, wanted to give them a massive thumbs up for the level of their communication. I don't have a regular dive buddy and use dive shops and charters quite a lot. You would be astonished at how poor a lot of them are at communicating (things like are they diving the week you are interested in, can they find a divermaster to guide you, can they supply tanks of the correct variety). NDO were great. I knew what to expect and when and where to turn up! Thanks! I knew I was going to have fun even before I got out there.3 days of 2 tank diving. We went by van to the sites (all just north of Nanoose Bay). Dives were great. The divemaster/guide knew his stuff and knew the area. Saw tons of octopus, wolf eels, nudibranch and, of course, fish. Thoroughly enjoyable week. Thank-you Shirley, Theo and Scott!
Posted on Tripadvisor Tripadvisor
Galen Campbell profile picture
Galen Campbell
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
An excellent shop for diving in Nanaimo. An excellent shop for diving in Nanaimo. We did a two-tank dive and hired a DM to guide us. Chris was very professional and knowledgeable and a great guide.Cpt. Steve is great, too. He also knows everything you need to know about diving in the area. I felt that all the prices were very reasonable. And the shop was very easy to deal with both over email and by phone.
Posted on Tripadvisor Tripadvisor
Seadeuce profile picture
Seadeuce
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Two dives at Snake - two fingers for Nanaimo Dive Outfitters (NDO) Over from Ireland on a family trip to Vancouver for a few days. Took a day out for diving. Up at 4.40am, taxi to Horseshoe ferry, on dive boat “Shepherd” at 8.35. Rental gear ready, two drysuits to choose from. Chris was the skipper, Theo my dive buddy. Another buddy pair of tekkie divers were present doing their own thing, and wanted to dive both wrecks, Saskatchewan and Cape Breton. As a first-time visiting diver/instructor to the island I had no objections. Down we went, a slight current, along the line attached to the ship beneath. I followed Moses, sorry - Theo - as he gave me the grand tour of this purposely-sunk artificial reef; the ship has transformed into an oasis of life! Plumose anemones, some as long as your arm, adorned this proud vessel of the Canadian Navy. They were everywhere! Between them curious eyes peeped out at you. The local fish population and other denizens of the deep had all come to view the intruders to their domain. Ling Cod, Quilled Rockfish, a couple of Lions Mane jellies.The wreck itself was openly inviting; safe swim throughs allowing one to view the innards of a fighting ship. Who needs to go to Truk!?There’s nothing like coldwater diving to give you that après dive satisfying feeling of yes! we’ve just accomplished another excellent dive in - truth be told - an environment wherein we do not belong. Warmwater wreck diving just cannot induce the same effect. Forty-five minutes later we were discussing the dive onboard whilst having hot chocolate and cookies, thanks Chris!Our second dive of the day was on the military supply ship Cape Breton. Again, the spot-me-if-you-can residents were in attendance, most notably a fine example of Cabezon. Across, around, between, inside, through. All terms that can define wreck diving. There are others that may apply also: dark, challenging, confined, gloomy, sharp, silted. To achieve that feeling of a high down low, a somewhat paradoxical term, everything has to come together on the dive: mindset, knowledge, understanding, skills, equipment, buddy. The absence of any one of which can detrimentally affect the dive, the diver, the diving. Our second dive ended as did the first; we ascended up the downline, completed our safety stop, climbed the ladder. Mission accomplished. In my unbroken 33+ years of diving I have had my fair share of disappointing dives due to circumstances beyond my control. Boat runs out of fuel, equipment unsuited to purpose/unavailable, skipper drinking, “qualified” divemaster-buddy clueless, you get the drift…To use the well-worn cliché, I can count on two hands - that’s ten fingers - the number of dives that, for me, have truly epitomized what our great sport of scuba can, and should symbolize: fun. A large part of what can make a dive fun is the person that’s down there with you, your dive buddy. Without delving too much into that oft-misquoted title “buddy” let me state from the outset, in my experience, a good dive buddy is one who knows more of what not to do than what to do, but would be equally adept at doing whatever has to be done should a need arise. Theo is one of only three people with whom I’ve had the pleasure of diving who has these qualities in abundance. Yesterday I had two of the most pleasurable dives I’ve done in a long while. I dived, I saw, I learned, I enjoyed. Thank you Theo - I give you one big thumbs up!And two fingers for NDO
Posted on Tripadvisor Tripadvisor
Shawn profile picture
Shawn
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Dive Instruction Both my 13 and 15 year old children have taken courses from Shirley and her staff. Their professionalism, patience and understanding of teaching children was amazing. I strongly recommend this store to anyone looking for a family dive course or one of their numerous specialty or advanced training programs. Their price was reasonable and their rental equipment was top quality.
Posted on Tripadvisor Tripadvisor
Viki2054 profile picture
Viki2054
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Interesting cold water diving experience We took a two-dives trip with NDO. The communication was smooth from the very beginning, we agreed by mail on the equipment needed and presented our qualification so the best suitable dive sites could be chosen for us. Shirley geared us up even off the shop opening hours. Captain Steve was very helpful onboard our diving boat, not only he shared his diving experience and gave us some tips, but he also helped us with the gear. We chose to take guided dives, and it was a very good decision. Without Chris, our dive guide, we would never see as many underwater creatures as he showed us. In case you hesitate, guided dives are highly recommended (especially if you are new to this diving area).
Posted on Tripadvisor Tripadvisor
Jamie S profile picture
Jamie S
TripadvisorTripadvisorTripadvisorTripadvisorTripadvisorVerified
Scuba Diving on Shipwreck and Reef Great experience! Captain Steve was extremely knowledgeable and helpful. We saw one of the shipwrecks and then dove the reef where we saw octupus and wolf eels. We had so much fun and will definitely be back again!
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more