We recently had a great experience with Cascade Collision following an accident that resulted in thousands of dollars of damage to our brand new vehicle. A huge "thank-you" to Jeremy Black, our Customer Service Rep, who took care of us every step of the way. Jeremy was very warm and engaging, thorough, and patiently answered all of our questions. He was an excellent communicator and kept us in the loop. He was great at helping us understand the insurance process. He made us feel valued, heard, and that we were in good hands at Cascade, which helped put us at ease. Our vehicle looks great and seems to be performing very well. We are grateful for fabulous humans like Jeremy and everyone behind the scenes at Cascade, who operate with integrity. We will definitely recommend Cascade and Jeremy to others!