I recently had someone hit my car which dented the right front quarter panel next to the passenger door. Eventually I could not open the passenger door as the dent got in the way. I stopped at Cascade for an estimate, told them I just wanted to be able to open the door, Keeshya Cox drove it back to the shop, and a few minutes later returned with the door now able to close. She told me that Levi banged out the dent - not perfectly but good enough for me - and said "no charge". I really appreciate the customer service and will return for more service if needed.