⭐⭐⭐⭐⭐
People over dollars. Above and beyond — that’s Cascade Collision, and especially Megan and Lane.
Cascade Collision has been my go-to body shop for years, and this experience reinforced exactly why. They’ve repaired multiple vehicles for me through insurance claims with excellent workmanship and customer service every time.
What stood out most this time is that there was nothing in it for them. No insurance claim. No big repair. Just a problem that mattered to me.
The day before New Year’s, I came in with rusted license-plate bolts seized in the rear hatch, leaving us without plates and worried about getting ticketed. I called and spoke with Megan, who told me to come in. She brought Lane out, and despite an already busy schedule, they took the time to handle it. They understood the urgency, fit it in, and fixed it better than factory.
They didn’t do this for the bottom line — they did it because they care about people. That mindset is rare today, and it’s exactly the kind of values that keep me coming back. Outstanding work, outstanding people, and a business I trust completely. Highly recommend.