Someone slid into the front of me, minor fender bender. I went through insurance and overall had a stupid easy experience. Once my car was dropped off, Mason kept me up to date, constant updates, and worked with me on pickup. They had my car done in about 3 days, which was insane. They went a step further and detailed the inside of my car which I appreciated especially because I had dog hair in there that was completely gone. Ricky came out with his card and said if something came up that he was the one that took care of my car, and that I could reach out if needed. Dropped off and left my rental there and they took care of the pickup for the rental. Overall very impressed with Cascade.