Excellent rating
Based on 545 reviews
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Our water well jet pump broke. We called and they were able to come out in an hour to check the system. A jet jump is supposedly uncommon nowadays, but they were able to source one within a few hours and had the pump replaced within the same day. The guys were knowledgeable and efficient. We will definitely switch to use their services from now on.
Xinqi Li profile picture
1 April 2026
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“John was tired and exhausted when he showed up, end of the day at our house for fixing our water softener system. We had called just yesterday, and they had squeezed us in quickly. His work didn’t reflect how tired he was. He fixed everything, made sure the water quality was balanced and right and didn’t take any shortcuts. We appreciate it.”
Gurpreet Singh profile picture
20 March 2026
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I'm a repeat customer. I've always had great customer service from the National Water Service team. From prompt answering their phones (actually speaking with a person) to their management team calling me back. Everyone was professional and seemed honest. I spoke with management team and they provided me great advise and assessment of my problem. I felt like I could trust everyone I worked with. Prompt service and great pricing. The tech was friendly, professional and did quality work. I look forward to using you all to service my house again
Justin Holden profile picture
18 March 2026
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Straight to the point and good work backed up by a 7 year warranty
Danny BenDebba profile picture
12 March 2026
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Very professional company with knowledgeable techs that actually come on time. Highly recommended.
Syed Wajahat Hussain profile picture
12 March 2026
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I am So Grateful for National Water and the technicians who come to help me when I am in serious difficulties. I have learned that I can trust their knowledge, skill, abilities, and professionalism. Olin Bakke Happy Customer - Always! Clarksburg, MD
Olin Bakke profile picture
10 March 2026
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Excellent customer service, Christian answered all our questions and did great job with our annual service
Nancy Kumor profile picture
9 March 2026
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Great service!
Liz Passmore profile picture
9 March 2026
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Daniel did a thorough job of checking our system. He changed and cleaned the water filter, cleaned the injectors, checked the calcite levels, relocated a salt tank hose at my request, and added pressure to our well tank. A polite and thorough young man. We look forward to having him visit again.
Bonnie Luepkes profile picture
5 March 2026
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I have nothing but praise for National Water Service and their tech, Thomas. Our well went down and he diagnosed the problem (faulty wires) and fixed it quickly and thoroughly.
billie munoz profile picture
5 March 2026