We recently stayed at this hotel for a week, and unfortunately, our experience was very disappointing. Our first room had a strong moldy smell, and even after being moved to a second room, the issue remained. There was visible mold on the bathroom windows, which was concerning. The overall condition of the rooms needs significant improvement. The pillows were very worn and discolored, and the bathroom towels were frayed and shredding. Housekeeping and basic amenities were also lacking—they only provided one roll of toilet paper with no extras available. There were also maintenance issues. The bathroom floor leaked water into the room, and the sink design was very impractical—the faucet was less than an inch from the basin, making it difficult to even fit your hands underneath. Cleanliness was another concern. I personally wiped down surfaces with Clorox wipes, and they came away black, which was very alarming. Additionally, there is no air conditioning, leaving the rooms feeling constantly humid and uncomfortable. The only positives were that the front desk staff member we interacted with was helpful, and the rooms have flooring instead of carpet.

En realidad visitamos los churros Porfirio q ocupan un local de ese hotel. Abrieron desde noviembre 2025. Desayunamos enchiladas y churros, excelente sabor y atención. Todavía poca gente los conoce.

Lo malo en la habitación, fue que habia un tornillo salido en la regadera y me lastime el pie, un punto muy peligroso. Todas las llaves estaban goteando y comentaron que no había quien las reparara.

First I want to say that the neighborhood is full of stuff to eat and shopping! It’s not as “nice” as Condesa or Roma Norte which have more greenery and are less urban and compact, but there were more than a few times when we would turn a corner and be presented with a beautiful building/cool architecture. One thing I would say is that on bigger streets like Jose Maria Izazaga where the hotel is, the sidewalk gets very narrow, so be mindful about what bag you bring when you go out and how you hold it so that it doesn’t take up too much width space. The staff were so helpful and attentive - I asked for extra towels around 8:20am one day and they were there with them by 8:30! My partner doesn’t speak Spanish and they were super accommodating, which made navigating the language barrier much easier and less difficult. He went to go get an orange juice and didn’t even have to call me to interpret! Within 2 days they recognized and remembered us, and he was able to go out with written directions from me to get various things (water, spoons, a fork) without embarrassment or issue. He had surgery a few months ago and once we realized that the air conditioning/air flow in the hallways did not extend into the bedrooms, they were able to get us a fan within a few hours so that we didn’t have to worry about sweat or anything else affecting his healing. With that said, the fan was very important, because even with it, the air in the room sometimes felt and smelt a bit stale. It smelled better after we showered and the soap scent spread throughout. We didn’t even know that there was free breakfast! While it wasn’t extensive, the fruit was very fresh and delicious, and the orange juice was fantastic. The hotel itself is beautiful, especially in front near the elevator. There is ivy and flowers, and it has a sophisticated and classic feel. It is very clean and has an exposed pipes/exposed brick ‘fancy’ ‘old money’ vibe/theme. There were NO bed bugs - woo hoo! We had seen in other reviews that that was a potential problem and we did buy and bring spray, and sprayed all bedding and in between layers too before sleeping. So the result could have been different without that preparation. There WAS a leaky faucet, which we saw in previous reviews. We figured out that if you aim the faucet at the drain and not the sink, it’s much quieter! We also didn’t ask them about how to fix it, so that may have been avoidable (we had read that it was a possibility and had accepted our reality). Although the water hose knobs are very cute and aesthetic, unfortunately they are also VERY tight and hard to turn. For the shower especially, we had to force it to the point of feeling like we were going to break it every time just to turn it on and off. My partner thought that the cold water knob in the shower just didn’t work until I used a towel to get enough traction to turn it on. The shower was fine - wood floor and hard to get the water temperature maintained, but the water was eventually a good temperature and the pressure was good. I wish there was more storage in the room. Obviously, it was pod style so each bed is tucked away in its own alcove, but there are only two small shelves in a cabinet for putting stuff away and nowhere to store luggage. Paired with the not extensive counter space, everything was covered and out in the open for the four days of our stay. Not awful or too annoying, but it definitely detracts from the aesthetic of the room and the ease of the pod style when stuff is everywhere. Overall, it was a very enjoyable stay, with the good far outweighing the less fantastic. I recommend if you want attentive staff and don’t need a ton of space (because of the pod style).

Decent location. Once you enter the building it fees fairly safe but the exterior is in an industrial area so did not feel as safe after sunset in the area as I would have liked. Rooms are of an ok size. The water temperature was variable and either extremely hot or freezing. Beds were ok as well but somewhat hard and lumpy in places. Sadly we were told a small breakfast of fruit, juice, and coffee was included. That was not the case and the first day we were they we were only served coffee and juice so did not go back. Acceptable place to stay for a couple nights. You do t hear street traffic but rooms are anything but soundproof. You can hear all doors slamming and anything else going on at all hours. Anything longer than that I would want to stay elsewhere.