We recieved our hot tub a couple of hours ago, 2 very friendly workers and installed perfectly, they also explain how to use and check all water levels, I would highly recommend to anyone

Excellent company to deal with, delivery guys professional and very helpful. Highly recommend so happy with my Hottub.

Sales and delivery and contact 5* Highly recommended. Very pleased with my purchase.

I purchased my hot tub from Grimsby hot tubs, I am absolutely made up with it. The customer service was brilliant from start to finish and the two men that delivered it were very patient whilst getting it in my back garden I would definitely recommend these for all your hot tubs

From start to finish my experience has been amazing. From speaking to Paul when ordering to having tub delivery 1 week later fantastic. Delivery and installation team where also top notch. Great communication as to delivery times to sorting out the tricky bits to get tub through. Nothing was a problem. Totally amazing service from everyone involved. Easy set up and the experience of using the tub was setting else. Moving from an inflatable to the Marbella there is just no comparison. Can't recommend Grimsby Hot Tubs enough wish I could give more starts. Thank you so so much this investment will improve my quality of life so much.

5* service from everyone at Grimsby Hot Tubs. Paul is a true gent who helped make our first hot tub buying experience a breeze! Super friendly, helpful and always available to answer any of our questions. The delivery guys did a fantastic job and we couldn’t be happier with our hot tub. Thanks so much!

I am very happy with my hot tub. The staff go above and beyond to help and give advice and nothing is too much trouble. Excellent service and advice and after sales service is also excellent. The best around Thank you

Really recommend for hot tub hire. Customer service was excellent and Paul who set up the hot tub was great and really responsive. Had a great weekend with friends while hiring :)

I cannot fault the hot tub but their after care is non existent trying to arrange a service is unbelievable no one ever returns our calls very disappointed

Amazing service, communication and most importantly of all, hot tub! We researched for quite some time, the process and costs of purchasing a hot tub and sent messages to a few companies with our questions and queries. Sadly on a few occasions, we either didn’t get the kind of reply that warranted spending such a substantial amount of money with them, or once or twice, didn’t even get a reply! …Until one evening, when I sent a message to Grimsby Hot Tubs, after seeing one of those ‘sponsored’ adverts on Facebook, that I normally ignore. From that evening, every message I sent, I received a friendly and prompt reply, (I was also made to feel like I wasn’t pestering and bothering them with my silly questions) I also didn’t feel pressured into a hard sales pitch via a phone call instead (which I’d had from others!) Needless to say, within a few days, we’d placed an order and just a few weeks, (and some chit chat banter, emojis and GIFs via messenger 🤣) later, our hot tub has been delivered. Over the years, we’ve always chosen holidays and short breaks with hot tubs and we’ve also tried a few of the inflatable ones ourselves at home, so we do have a bit of experience of hot tubs/spas. For the price bracket we were searching for this new purchase, we had to remind ourselves that we may not get a top of the range model with all the bells and whistles, like some we’ve used before on holiday, but I can honestly say, our new Marbella hot tub, is the best we’ve ever tried! 100% Such a high quality for such a competitive price, even us self-confessed snobs are impressed and that’s saying something 🤣 Powerful relaxing jets and brilliant Bluetooth volume for annoying the neighbours even more this summer 🙃 So if you’re endlessly browsing Google for reviews before you buy (like we also did) then I can highly recommend Grimsby, not just on outstanding friendly, knowledgable service, but for an amazing product and aftercare too. It’s 5 🌟 from us. Thank you again guys.