Trustindex verifies that the original source of the review is Google. I don’t often leave reviews but Mouza has warranted it.
Firstly the service was amazing start to finish, I want to especially thank Teddy who was our point of contact, she went above and beyond to meet our needs. Always communicated with me, she even got us a stone far better than we originally were offered. I’ve met many jewellers on the street, but none of which gave us such a personalised service as Teddy did. She was delightful, answering my texts no matter the time of the day, she cares about her clients and it truly shows
Their process was very thorough, from designing the concept, to the CAD, then the resin version and the final product. We couldn’t be happier with the final version.
I want to also thank Miro, who was there to support any questions I had throughout the process. The issue with most jewellers is they get desensitised to the clients, but honestly it was very clear how much Mouza cares about their customers, understanding this was a special moment for us.
They’ve earned a lifelong customer in me, and I couldn’t recommend them enough. From start to finish they were happy to educate us, guide us and ensure we ended up with a priceless product.
I can’t thank you enough!