I couldn’t be more grateful to Jess for leading such a brilliant centre, and to the entire team of educators for creating such a supportive, engaging and nurturing environment. A special acknowledgement goes to Kaia, whose wonderful connection with the children and creative approach helped create a truly exceptional Senior Kindy room. Anthony, Phoebe and Tonia also deserve particular recognition for their warmth, engagement and dedication, although the contribution of the entire educator team was evident and deeply appreciated. Most importantly, it was clear that my daughter was genuinely happy and thriving. By the end of the day, she was often so immersed in imaginative play and costumes that it could take 10–15 minutes to patiently wait for her to finish before heading home—which, to me, was a wonderful reflection of how comfortable, engaged and inspired she felt. She would often come home singing songs about using kind and gentle hands, reflecting how these positive values were being meaningfully reinforced in her daily learning experiences. The Senior Kindy room was particularly impressive and a testament to Kaia's certified experience. Its thoughtful setup encouraged curiosity, exploration and independence, giving the children the freedom to make choices, take initiative and learn through play. It was wonderful to see an environment that not only supported their development but also allowed their personalities and imaginations to shine. Having experienced a range of centres across the nation, this centre stood out as one of the two highest-performing in every respect. The team's warmth, professionalism, consistency, and commitment to excellence and devotion to the children were evident throughout our experience. We look forward to maintaining our connection with the team and hope to return in the future.

Highly recommend Milestones Smithfield for any local families looking for incredible care and education for their little ones. From the first point of contact with Centre Director Jess and an extremely thorough tour with Assistant Centre Manager Kara, our experience with Milestones Smithfield has been absolutely incredible. Many other centres during our tours only showed us the nursery room where our youngest would be starting which left us in doubt. Kara during our tour took us through all rooms, outdoor spaces and introduced educators across the entire centre. We were offered stay and plays and never felt pressure to leave quickly or to limit our visits. We were able to become settled and familiar at our own pace. Communication has been amazing from first contact to our 1 year olds first day with lots of extra photos and updates while he was settling in. Their continued communication is fantastic with photos, reports, meals and rests are amazing and yet still they are so present and engaged with the children all day. One of the key differences we've noticed in Nursery is the level of care and nurturing they all receive. They are cuddled, rocked, carried and are never left unsettled. Having a baby needing these to fall asleep it was so reassuring to see. Weve been so lucky to start with Nursery Educators Ruri and Xara. They are both incredible and all of the educators know your baby by name so they still feel comfortable during shift covers and you are always welcomed morning and afternoon. The cleanliness and very very limited sickness is an absolutely highlight and credit to the team. We are so happy to be a part of the centre. With having no local support we are reliant on our educators and have been so happy to see the connection grow from the expected tears at first drop offs to now seeing a big smile and wave goodbye.

Milestones Smithfield have been fantastic.After recently moving to Cairns, Jess and Kara have assisted me on many occasions from providing a placement for my toddler to last minute daycare so I can have my newborn! I feel reassurance for my little ones and a sense a community. Unlike other daycares, they have been spot on with updating photos, educational tools and monitoring emotional and physical needs of the child.

Milestones is a fantastic centre that both of my sons have attended. Jess the centre manager and Kara-Lee the assistant manager are excellent leaders, ensuring child safety is paramount. I would especially like to mention Miss Mayu, Miss Hannah, Miss Jo and Miss Brandi, your compassion and care for our children is beautiful and the kids have a wonderful time with you all.

Our family has been incredibly lucky to be part of this childcare centre’s community. Both of my daughters have attended, and as my eldest is now preparing to move on to school, I’ve found myself reflecting on just how grateful we are for the care, love, and support we’ve experienced here. From the very first day, the educators made our girls feel safe, welcomed, and understood. They took the time to learn their personalities, their interests, and their little quirks, and they supported them through every milestone—big and small. The team doesn’t just “watch” children; they nurture them, guide them, and celebrate them. Watching my eldest grow into a confident, curious, and kind little person has been a testament to the environment she’s been surrounded by. She has made wonderful friendships, learned so much, and genuinely loved coming in each day. Knowing she is ready for school is a bittersweet feeling, but it’s also the greatest sign of how well she has been prepared. Our youngest continues to thrive there as well, and it brings such comfort knowing she is in a place where she is not only cared for but truly valued. To all the educators and staff: thank you for your patience, your kindness, your professionalism, and your genuine passion for what you do. Our family will forever remember the role you’ve played in our daughters’ lives. We couldn’t have asked for a better start for them. We wholeheartedly recommend this centre to any family looking for a nurturing, engaging, and supportive place for their children to grow.