As far as I could tell James did a thorough job inspecting our HVAC system for our winter use. He is pleasant to work with and, I think, cares about his customer.
Furnace check-up by James Graham was very thorough covering two units; described clearly what the objectives were; took pictures to illustrate what he inspected & general equipment status; presented ideas for certain maintenance upgrades; was polite & respectful of cleanliness; excellent service!
James Graham was awesome! From the moment he called to say he was on the way until the moment he walked me through the final report he could not have been more professional and friendly! He also has a great handshake and smile!!!
James performed a winter checkup on my heat system on 12/16/2024. He is very impressive with his knowledge and how he showed pictures to me of all of the parts of my furnace and how they were functioning. He is polite and a great listener. I highly recommend Blue Ridge Heating and A/C. I have been using them for years. James is a great asset to this business.
Blue Ridge did a great job tuning up my heat pump! Nice work!
Also, James Graham came for the 12/16/24 tune up. He was super knowledgeable about everything heating and air conditioning and my heat pump. He filled me in on current conditions of the system, but also things to be aware of that are close to failure due to the age of the system. He showed pictures with meter readings and where the readings should be. In other words, start saving my pennies!! Good to know. I hate surprises!
Robert from blue ridge heating and air came to my house for a maintenance check up. My wife had just had surgery so he was very careful to be as noninvasive as possible. Service was excellent and he was very respectful of my family and my floor( he put on show covers!). We actually signed up for their yearly maintainable plan, which has been great. Robert explained the benefits of different cleanings that could be performed without being pushy, or salesman like. Happy to have found a company that feels like family. Also, they make a great hot sauce!
Robert was awesome. He called to let me know he was in route. He was able to help me set my new thermostat. He was very thorough with the maintenance service. He found some items that will need attention. He was able to show me photos of the items in attic, saving me from climbing up. I am extremely satisfied with Robert and Blue Ridge Heating & Air.
My technician Derek arrived on time and completed my annual service by spending time educating me on my HVAC equipment and how best to maintain them. Very satisfied with the service provided.
Mark was amazing. He walked us through several options and helped get us squared away. Would 10/10 recommend.