Ben Tuifuaivaha
Ben Tuifuaivaha
September 19, 2024
I had the pleasure of speaking with Alexander Valentino over the phone, and I couldn’t be more grateful for his help. He was incredibly polite, thoughtful, and caring throughout our entire conversation. Alexander took the time to understand my situation and found the best plan for me, making sure I had everything I needed. He also made it a priority to get my wisdom tooth covered as quickly as possible, which was a huge relief. His professionalism and kindness made the whole process smooth and stress-free. I highly recommend Alexander for anyone in need of great service!
Alifah I.
Alifah I.
September 18, 2024
Verified
Great customer service. Happy to hear that fair health care alliance only wants to provide the best policy as possible suited to each individual. I just signed up for private insurance through this company and cannot recommend enough! They’re also partnered with Australian Dental Association so I know they are 100% authenticated!
Eugene
Eugene
September 18, 2024
Verified
Alex was very helpful and informative. Gave us options with no pressure to take up.
John Wills
John Wills
September 17, 2024
Alexander was a great help and spent the time with me to explain everything well and in a way that was easily understood. I have no hesitation in recommending this service to others. Thanks again John
Ryan Peckham
Ryan Peckham
September 17, 2024
Jennie was very helpful and easy to deal with to find the right cover
Rozzy
Rozzy
September 17, 2024
Verified
Will was extremely helpful and explained everything and I was able to ask questions if not sure. Best thing I have done as I had not check Health Fund in many years. ! Will was able to find a perfect Extras fund for me so I accepted on the spot. Thank you Will
Julie Schoenmaeckers
Julie Schoenmaeckers
September 16, 2024
Very good experience. Jennie was knowledgeable, courteous, not pushy and friendly. Very happy with the new health insurance cover that she recommended. Knows her stuff and advised for our personal needs and location.
Tessa Mulgrave
Tessa Mulgrave
September 16, 2024
i’m new to the private health insurance world and wanted a guide on what would work best for me as a competitive sports player who also needs dental work and optical care. Aidan was able to help me find the best plan that covered exactly what i needed…although the plan costs more than i expected in price, he explained the benefits of what i’d actually be getting back and showed me what i actually could claim with all of it- which definitely surprised me. Aidan was very helpful in trying to answer my questions and i’m now set up with a cover that gives me peace of mind. thanks heaps !!
Ash
Ash
September 13, 2024
Verified
Telephonic meeting was on time, precise and well conducted. really happy with the advice and explanation of the product.
Suzanne Macks
Suzanne Macks
September 12, 2024
Firstly I spoke to a real person! Aidan was super helpful, extremely polite and very knowledgeable about the different products on offer - including all the fine print involved. He was able to highlight some things that even a detailed search couldn't find unless you read through all the T's and C's of every policy. He was actually working to find the best policy for my circumstances rather than simply up selling a product - that was refreshing. Thankyou.
Malcolm
Malcolm
September 10, 2024
Verified
Excellent service. Explained everything In detail. No pressure to to go a head. Very patient and knowledgeable consultant.
John Montorio
John Montorio
September 9, 2024
I spoke with Edward and found him to be a very helpful and patient person he spent a lot time explaining to me that by changing health insurance i would save money and be better off, so thank you Edward for your time and patience with me. Cheers John 👌
Gloria Gallagher
Gloria Gallagher
September 7, 2024
I'm happy with this company. The representative (Aiden) was really across all the information relating to my health insurance queries,. He was very professional and courteous, and without any high pressure high pressure sales pitch, which meant I was able to take my time to make my decision.
John K.
John K.
September 6, 2024
Verified
Honest and informative when explaining different policies available. Made sure all our requirements were covered and found the most competitive priced policy which suited our needs.
Dorothy
Dorothy
September 6, 2024
Verified
The agent whom I dealt with (Alexander) was courteous, informative and efficient.
Lisbeth Eastoe
Lisbeth Eastoe
September 5, 2024
Edward was a gem in respecting my limited time to organise a new health insurance package. His manner was informative, efficient and indicated his depth of knowledge of the process. He represents the highest quality of customer service.
Marje Erasmus
Marje Erasmus
September 5, 2024
One of the best in clear detail of the products being assessed. The consultant spoke well,for me to understand him. There was no pressure just good advice for me to look at options. I would recommend Edward O' Toole as being a very helpful advisor.
JDM Dragon
JDM Dragon
September 4, 2024
Aiden Jones was a massive help and went through everything with me and made everything so easy on deciding when to go for health insurance and which plan to go with that would suit me the best.
Hugo M.
Hugo M.
September 4, 2024
Verified
I wouldn't have found the health insurance I was looking for without their help, thank you
Brendan Craney
Brendan Craney
September 4, 2024
Verified
William was extremely efficient, friendly and helpful. He listened to my requirements and met them completely.