Kim L
Kim L
June 25, 2024
Nathan, Brett and the team from Pickerington Heating and Cooling were amazing! They were friendly, knowledgeable and responsive. The team went above and beyond to ensure our satisfaction! Highly recommend.
Charley Jones
Charley Jones
June 25, 2024
Guiellermo was very helpful and friendly, I would recommend them to anyone!
Cathie Kowalczuk
Cathie Kowalczuk
June 25, 2024
6/24/24.. Just had our AC annual maintenance service from technician Eddie Johnson. Eddie was a pleasure to have here. He was prompt, courteous, friendly and professional. He is a great representative for your business. Thank you. 2023..Pickerington Heating and Cooling personnel are always professional and courteous. Jake was very thorough and explained what he was doing. He came at the beginning of the time frame and called before he arrived. We have used this company for over 10 years. We just had service for annual air conditioning tune up by Jacob. He was very thorough and courteous. Have always been satisfied with their service.
jay day
Jay Day
June 25, 2024
This is my third time using Five Star Heating and Cooling, and they have always done a fabulous job. Great company and I highly recommend them.
John Semple
John Semple
June 24, 2024
Fantastic company and customer service. Eddie was amazing.
annette yoe
Annette Yoe
June 24, 2024
I cannot recommend 5 Star enough! They went above and beyond to get my AC up and running again. This heat has been brutal and they made sure we were running nice and cool quickly. Thanks 5 Star!!!
Bill Phillips
Bill Phillips
June 24, 2024
The service tech was knowledgeable and thorough in his work.
Sue Kisseberth
Sue Kisseberth
June 24, 2024
Cody was very knowledgeable and informative
Deann Bucher
Deann Bucher
June 24, 2024
They did an outstanding job! Very pleased!!
Wanda McLovin
Wanda Mclovin
June 24, 2024
5 Star is amazing. They are quick, fare and conduct a variety of work in/around our home. This time they checked out my A/C. Identified 3 areas/items that are not working at their full potential. The technician was able to explain what each component supported and the sense of severity. He even provided an itemized price for each so we can do this project in steps and not all at one time. I love working with them
Adam Pezguru
Adam Pezguru
June 24, 2024
Everything g was great but tech left and I am not sure what is happening. Are we getting the water fixed so we can turn it back on.
Terry Jenkins
Terry Jenkins
June 24, 2024
Everyone was so professional and the installers were very knowledgeable. I will be calling them again for future projects.
Sharon rider
Sharon Rider
June 24, 2024
Very friendly, quick call back. Got appointment for the next morning.
Kaitlyn Lowry
Kaitlyn Lowry
June 24, 2024
I am kind of annoyed that are appointment got changed to the next day but the technician was super nice and are air conditioning was fixed,
Marcia George
Marcia George
June 24, 2024
Fred was very professional and gave me all my options. The part he replaced on my furnace is working well. I highly recommend Five Star.
Roger Smith
Roger Smith
June 24, 2024
Ryan provided the information I need to make a decision on what to do about my AC OF 46YRS HE WAVED HIS HAND AND IT STARTED WORKING AGAIN. Thanks, will call again when it stops.
Donald Honious
Donald Honious
June 21, 2024
I was ask to delay my checkup for a month. Now that they found problem in my system it seems there is no hurry to get it fixed.
David Strawser
David Strawser
June 21, 2024
They have always taken care of me with any concerns or maintenance for my system.
André Shaw
André Shaw
June 21, 2024
Great Service and right on time! My technician "Ben" was incredibly knowledgeable, informative and personable. He took quality time to explain the current condition of my AC unit and the options I had available for service. If all other technicians are as good as him, I would definitely recommend FiveStar! Or just ask for him! Thank you again for prompt and courteous service!
Rachelle Leonard
Rachelle Leonard
June 21, 2024
I was able to get scheduled quickly and the installers were fantastic. Thank you!
Kellin Kumanchik
Kellin Kumanchik
June 21, 2024
Mike was great! Worked efficiently and quickly. Informed us about everything that was going on. I would highly recommend him to anyone as well ad this company
Jon slone
Jon Slone
June 21, 2024
Good customer service. Went out of the way to get the work started as soon as possible.
Michael Esposito
Michael Esposito
June 21, 2024
Great service. Very polite.
Justine Zaborowski
Justine Zaborowski
June 21, 2024
I had an outstanding experience with Upper Arlington Plumbing & Drain! They replaced my water heater, and I couldn't be more pleased with their service. They were incredibly fast and friendly, with excellent communication throughout the process. I received text message confirmations and updates on the technician's arrival time, which made everything so convenient. The team was both friendly and efficient, completing the water heater replacement quickly and leaving minimal mess behind. I highly recommend Upper Arlington Plumbing & Drain to anyone in need of plumbing services. Great job!
Zach Slupski
Zach Slupski
June 21, 2024
Mike was very thorough and explained everything in detail. The issue was fixed promptly and we are satisfied.
Daniel
Daniel
June 21, 2024
Techs were knowledgeable and great to be around.
Jenise Lefevre
Jenise Lefevre
June 20, 2024
Our technician Mitch was kind, knowledgeable and professional. He called 30 minutes before arrival and was respectful of our home. Mitch was able to quickly identify the issue with our central aor and resolved it. He took his time explaining and did not try to upsell any additional services. We truly appreciate Mitch and the team at 5 star for getting us scheduled quickly, especially with the current heat wave. We will absolutely be using 5 star for all future HVAC and plumbing needs. I highly recommend 5 star!
Ben Deeter
Ben Deeter
June 20, 2024
Nick, our technician who has 15 years experience was awesome. He trouble shot until he found what was wrong and explained the steps he took to fix the situation with our AC.
Judith Greaker
Judith Greaker
June 20, 2024
Technician was informative. He explained what needed to be done and offered suggestions for the future. He was efficient and friendly
Marti Roush
Marti Roush
June 20, 2024
He was very knowledgeable. He was a pleasure to be around and I was so happy to have met him a very nice person. I would recommend him to anybody. And will request him for further visits.
Mike Peirano
Mike Peirano
June 20, 2024
We had fast, great service. Of course it’s 91 degrees but the technician got us up and running right away. Definitely will do business with them again.
ANNNE WALLET
Annne Wallet
June 20, 2024
Brian& Johnathan were my technicians. They assessed the problem with intelligence and were so kind and polite. 10 Stars . They went above and beyond. Thank you . Sincerely D.Anne C. I will call them again for the next job . No need to look any further than 5 Star .
Laurie Gibson
Laurie Gibson
June 20, 2024
Punctual but a tad too much money expensive but other than that punctual and courteous
Rob Barnett
Rob Barnett
June 20, 2024
Team was great. They were such a help
Erik Zaborowski
Erik Zaborowski
June 20, 2024
I had a fantastic experience with Upper Arlington Plumbing & Drain! They were incredibly fast and friendly, and their communication was top-notch. I received text message confirmations and updates on the technician's arrival time, which made the whole process smooth and stress-free. The team that came to replace my downspout drainage was both friendly and efficient, completing the work quickly and leaving minimal mess behind. I couldn't be happier with their service and highly recommend them to anyone in need of plumbing assistance. Great job, Upper Arlington Plumbing & Drain!
Jim Beck
Jim Beck
June 20, 2024
Very efficient and thorough.
Jerri Ingles
Jerri Ingles
June 20, 2024
Identified the problem within 1 minute of arrival and had a/c running again within that time. Josh is very professional, courteous and knowledgeable.
Jerry Hughes
Jerry Hughes
June 20, 2024
Great technicians very thorough explained to all the information to help me make my decision on my work done on my furnace. Thank you.
Jonathan Prier
Jonathan Prier
June 20, 2024
Easy to schedule and great work. Will use them next time I need plumbing work.
Shalini Sreekrishna
Shalini Sreekrishna
June 20, 2024
Excellent
Harry Benson
Harry Benson
June 19, 2024
Outstanding service. They answered the phone, expedited the visit, and the tech had the fix quickly and fully. Couldn’t ask for more.
Wesley Russell
Wesley Russell
June 19, 2024
Gentleman was friendly, knowledgeable and very honest. Thanks Dallas!!
Randy Herbert
Randy Herbert
June 19, 2024
After trying to install a shower cartridge on my own and failed I called 5 Star and within 2 hours they were at my house. That in it self is unheard of. Chris and Jacob showed up and in 30 minutes a new cartridge and handle was installed. They were very knowledgeable and friendly. Customer service was fantastic. Thanks again Chris and Jacob
Roy Marrs
Roy Marrs
June 19, 2024
Tech took care of the issue quickly & talked us thtogh it...
Karl Hoalst
Karl Hoalst
June 19, 2024
Great availability, very professional. Ultimately, we decided to go in a different direction.
Victor Clark
Victor Clark
June 19, 2024
Glad I made the decision to go with your company- Gus was a super nice guy and has everything looking perfect. Thank you!!
Eric Kornell
Eric Kornell
June 19, 2024
AC went down and they were there in less than 4 hours to repair it. Always great service and friendly people.
Diane Harsh
Diane Harsh
June 19, 2024
Very personable, explained my questions, thorough check up of furnace, was early
Heather Howe
Heather Howe
June 19, 2024
Excellent service, friendly and compassionate staff. Thank you for quality service as always!
Joann Wright
Joann Wright
June 19, 2024
Alec rocks! Thoroughly, polite and super knowledgeable! He's coming back for 2 small electrical jobs. :)
Sean Kelleher
Sean Kelleher
June 19, 2024
came out within hours. work fine and price very reasonable.would use again and recommend.
nathan Endsley
Nathan Endsley
June 18, 2024
They fixed my furnace/AC same day on one of the hottest days of the year when no one could get me in until the end of the week
Angela Metzgar
Angela Metzgar
June 18, 2024
We loved the installation crew that put in our new AC unit. They were friendly and worked hard to make sure our AC was in the day it was scheduled to be installed. We wish the salesperson who came to our house would have shared all options for financing and current promotions.
Jeff Pearson
Jeff Pearson
June 18, 2024
Cane out in under two hours from the phone call on the hottest day if the summer. Very professional.
Sue Lott
Sue Lott
June 18, 2024
Same day service. Problem resolved. Great job! Thank you Alec!
George Franco
George Franco
June 18, 2024
We had a state inspection done. As always, we had great communication, great service and they even washed our car.
Ken Gifford
Ken Gifford
June 18, 2024
Our technician was very methodical in his process. Shared what the problem was and the various options for solution. He was friendly and a great representative for your company.
Debbie Duncan
Debbie Duncan
June 18, 2024
First time using five star home service and I would definitely recommend them and use their service again. Technicians were very professional and knowledgeable.
Amy Hulse
Amy Hulse
June 18, 2024
We will use Delaware Heating & Air for all future service needs! Our air went out just when the heat wave hit and they were able to schedule us for service quickly. The technician, Mitch, was on time, very polite and explained the issue and repairs needed in detail. He had our air back on within an hour and the price was reasonable! Thank you!
Jonathan Gunnell
Jonathan Gunnell
June 17, 2024
Quick, efficient and fixed the problem! Thank you for your service
Michael Grandpre
Michael Grandpre
June 17, 2024
Calling on a Sunday, when the AC was struggling, never expected a call back and a scheduled technician for early Monday morning! Very Impressed. Needed a new AC & Furnace, which I already knew, since they were 25 years old. Installed on Tuesday. I would recommend them to anyone!! Great service, super timing, friendly service & technicians.
Laura Martin
Laura Martin
June 17, 2024
We have had a great experience with Five Star Home Services. Nathan S. went above and beyond and personally advocated for us as customers in order to fix some issues we were having in a speedy way.
Lori Barton
Lori Barton
June 17, 2024
Of course my AC went out the first day of a heatwave! Luckily I was able to book an appointment online for the very next afternoon. They had a cancellation so I was called to see if they could come even earlier. Noah was polite and professional, and best of all had my air back on within the hour. Highly recommend this company based on my experience!
Dayton ACTSO
Dayton Actso
June 17, 2024
Tech took measurements
Mjjb Emm. U Ymb
Mjjb Emm. U Ymb
June 17, 2024
It was like we were Family and Friends they were really concern for my needs service was defiantly 5 stars
Brittney Weaver
Brittney Weaver
June 17, 2024
Noah was very knowledge and helpful with our AC unit. Would highly recommend them!
Dann Marketos
Dann Marketos
June 17, 2024
Larry and Aiden were great! They were professional and got in and out in around 2 hours.
Katie Polen
Katie Polen
June 17, 2024
I called at 7:30 am and ny 9:15 am Mike had my air-conditioner's compressor replaced and up and running again. He was very professional. I would highly recommend.
Janet Wielgorecki
Janet Wielgorecki
June 17, 2024
Luke, our technician, was wonderful! Our central unit is purring like a kitten and running so smoothly. Thank goodness this happened before the big heatwave that we are now in. Will definitely use again when the need arises!
Zeke Tucker
Zeke Tucker
June 17, 2024
Will was very helpful and informative in assisting me with my AC unit. Gave me a good breakdown of what was what to help me decide what I needed to do for my house!
Ginny Downs
Ginny Downs
June 17, 2024
Tech was very helpful and nice. He answered all our questions.
Valerie Banta
Valerie Banta
June 17, 2024
We were very pleased with the service Eric provided for us. He arrived quickly and was able to troubleshoot our issue very quickly. We certainly appreciate his expertise and ability to get our air conditioner running smoothly again!
Anita Futrell
Anita Futrell
June 17, 2024
Narrow Path Plummer called and advise he was on his way, he was professional and listened to my concerns, he went right to work and unplugged our drains. I am completely satisfied with the job done and definitely will call Narrow Path back again.
Brianna V
Brianna V
June 16, 2024
Bryan came timely, was very knowledgeable and personable. He explained several things to me which I was not aware of. He was quick to respond. Jerrick and Anthony were courteous, respectful and hard working. They stayed until the work was done. I think they worked through their lunch. I am extremely happy with the outcome. All representatives were very accommodating, professional and friendly. I have no hesitation in recommending this company to others!
Andrew Spencer
Andrew Spencer
June 16, 2024
They answered all my questions about current and probable future jobs and were very polite and professional. Will use again.
Alice Everage
Alice Everage
June 15, 2024
We scheduled a routine check up on our hvac system and the technician was on time and very efficient. The air conditioner was running slightly cooler after service but our technician gave us a good report on our system with suggestions for additional items we cod perform to help.
Thomas Long
Thomas Long
June 14, 2024
I am so happy I don't have to buy a new water heater! The corrosion on those heating elements were enough to make a grown man cry. Terry was amazing! He showed me what was going on, and was really patient with me being more than a little neglectful. I appreciate the extra care he put into the job. Lots more patient than me. What a gift from God!
Kyle Bohannon
Kyle Bohannon
June 14, 2024
Fast and thorough service
Ray Baker
Ray Baker
June 14, 2024
Awesome service. Noah the service tech was excellent!
Rachael
Rachael
June 14, 2024
In the process of selling our home & needed someone to come out asap to repair our water heater to pass inspection. Guillermo was quick and efficient, and did great work!
Roger Edwards
Roger Edwards
June 14, 2024
Have had problems with the new system over the year since they put it in. Every problem was addressed right away and fixed. We will see how this call went and will update.
Missy Sanders
Missy Sanders
June 14, 2024
Very professional great service as always. Would recommend to everyone I know. Far better quality service than many of your competitors. Would definitely have out again.
Nick Stevenson
Nick Stevenson
June 14, 2024
Very quick and professional work. Had a plumbing emergency and they were able to show up same day, at the time they promised. Alex was very knowledgeable and answered all the questions I had about the work and made me feel confident that he knew his profession well.
Kim T
Kim T
June 13, 2024
Quick to arrive and working great!
Barb Watts
Barb Watts
June 13, 2024
Noah was great to work with and helped us solve our problem.
PJ
Pj
June 13, 2024
Efficient and professional - new garbage disposal, I'm happy
Duane Miller
Duane Miller
June 13, 2024
As always,prompt and efficient services.
Marjorie Eichorn
Marjorie Eichorn
June 13, 2024
Brandon was very helpful with everything I asked him to do. He was here exactly when my window of time began which was great.
Kim Kehl
Kim Kehl
June 13, 2024
Quick and efficient. Great service
Joshua Thibert
Joshua Thibert
June 13, 2024
Great service and honest staff.
Daniel Miller
Daniel Miller
June 13, 2024
Awesome service!
Jeremy Brehm
Jeremy Brehm
June 13, 2024
Fast, friendly, and knowledgeable.
Paint Buddies
Paint Buddies
June 12, 2024
Initial call the person was very helpful and quick. Sales rep was patient with all my questions and had a positive attitude. The installation people were very kind and also answered all my questions. Overall experience was great! When we had the inspection done they also said they did a great job!
Rick Webster
Rick Webster
June 12, 2024
They did a great job. Thank you.
Mary Jarrells
Mary Jarrells
June 12, 2024
My plumber was very friendly, professional and honest.
Roman Korolchuk
Roman Korolchuk
June 12, 2024
Quick turnaround and reasonable pricing. Dallas was a knowledgeable tech, polite, and was willing to answer my questions and educate me on each part of the process.
jackie holsinger
Jackie Holsinger
June 12, 2024
Very professional!! Steve was very helpful and answered my questions!! My gas line pipe was fixed in a reasonable amount of time too.. I would highly recommend Five Star!! Thank you for your prompt service and helpfulness!!!
Ginger Lester
Ginger Lester
June 12, 2024
No hard sales, get what you ask for.
Claudia Davis
Claudia Davis
June 11, 2024
Technician was very thorough, polite and knowledgeable
Kay Chave
Kay Chave
June 11, 2024
Technician (Rodney) let me know he was on the way. Did all inspections outlined in maintenance contract. Provided me with two estimates for things I may need to have repaired in the future. Courteous and efficient. Great service as always.
Jim Zalenski
Jim Zalenski
June 11, 2024
I do not want this posted publicly. Fred was personable, knowledgeable and efficient. I appreciate his attention to my input and questions.
Tim Norman
Tim Norman
June 11, 2024
Five Star Home Services is great! Charlie & Brandon arrived on time, were very professional, conscientious and courteous. They worked very efficiently but took time to be friendly (even fun) and answer all our questions. Truly 5 star service!!
RYAN FONTANA
Ryan Fontana
June 11, 2024
Josh did an awesome job. He was very professional.
A G
A G
June 11, 2024
Great HVAC expereince I got a few estimates before deciding on my new furnace and and a/c systems and the gentleman who came to the house did an excellent job and gave easy to understand and thorough explanations of my options and worked with us on our comfort level with spending and financing options. Within two days I had my new system and they were polite and careful and cleaned up after themselves nd been happy with the system so far.
Mike Brotherton
Mike Brotherton
June 11, 2024
Had a great experience with Five Star. The tech showed up when he said he would be there and he replaced my outside water faucet quickly and expertly. Highly recommend their plumbing service.
Seth Lewis
Seth Lewis
June 11, 2024
Mitch was great explained anything I had a question on.
Nicole Arduser
Nicole Arduser
June 11, 2024
We discovered a leak on a sunday night and was able to have a plumber by the following morning through Springboro Plumbing and Drain. Steve was so helpful and informative. He was willing to discuss all options and pricing for me to make an informed decision. He provided advice to keep up our new valves and recommended additional repairs/services based on observations of our older plumbing. We will be calling them for our future needs!
Cynthia Burns
Cynthia Burns
June 10, 2024
My technician,Scott Peterson was excellent.Called before he came,he knew I had to put my dobermans in there kennels before he got there.Very professional,all around nice guy
Carrie Qualters
Carrie Qualters
June 10, 2024
Was within the timeframe expected. Was polite, easily explained what he thought was wrong with ac unit. Only charged me the trip cost of $99 and will come back with part in 2 weeks. Definitely would use this company.
Geoff Babbitt
Geoff Babbitt
June 10, 2024
Josh really knows his stuff. Helped me through the repair process.
Clark Pence
Clark Pence
June 10, 2024
Rodney did a great job. Very thorough.
Eddie Buchanan
Eddie Buchanan
June 10, 2024
My service tech Josh did an amazing job finding the problem and fixing it. He was also on time and very thorough.
Karen Marshall
Karen Marshall
June 10, 2024
Michael was a professional, polite, and knowledgeable technician. I highly recommend.
Doug Moshier
Doug Moshier
June 10, 2024
Mitch did a great job with service. He gave a clear explanation on the condition of my system.
Daren Ekis
Daren Ekis
June 10, 2024
Brandon showed up to my house on time, with a text and phone call a half an hour ahead. When he got here, he was professional and polite. He helped me understand what my options were before proceeding. I would definitely use this company in the future.
Selena McKnight
Selena Mcknight
June 8, 2024
I cannot say enough good things about my experience! Turhan was the ultimate professional. He was kind, thorough and took the time to walk me through all of my options. He arrived when he said he would and was super efficient! I will definitely be a repeat customer. I have AC again!!!!!
Ann Karpen
Ann Karpen
June 7, 2024
The service tech was knowledgeable, friendly, instructed me on what I might need in the near future, explained everything he did and showed me how to clean the AC unit of the cottonwood tree debris! However, be aware of the phrasing used by the company to describe the service you are getting! Their service was called a "safety inspection"!! That means they checked the condensers, and checked the temperature drop, etc. But it was NOT a Tune up! Or Maintenance service! This was very misleading by the Company! So the tech actually gets a 5 star! The company a 4 star...
Daryl Skinner
Daryl Skinner
June 7, 2024
Guillermo was awesome!! Excellent professional service! Thank you so much for adding the new water supply line to our new fridge!
Teresa Lewis
Teresa Lewis
June 7, 2024
Very nice and reliable service
Chip Koch
Chip Koch
June 7, 2024
We have been using Five Star services now for a little over two years and have been highly satisfied with the service provided. From those in the office to the technicians they all treat you in a courteous and professional way. I have recommended them to family and friends who have in turn used them and been satisfied. I would recommend them to anyone.
Nancy Meeks
Nancy Meeks
June 7, 2024
Technicians were prompt, professional and friendly. This whole process was completed without flaw. I am happy to have chosen a local company to replace my furnace, A/C unit and water heater!!
Patty DiAntonio
Patty Diantonio
June 7, 2024
Noah was exceptional! Pickerington Heating and Cooling has never failed me!
Lulu Munoz
Lulu Munoz
June 7, 2024
Company is responsive and the technician was very helpful and kind person
Seth Thomas
Seth Thomas
June 7, 2024
They did a great job replacing the contactor on our A/C unit. Had the job done within 2 hours at a reasonable price!
Susan B
Susan B
June 7, 2024
I have used Five Star in the past for both heating, cooling, and plumbing, all experiences have been wonderful. They recently came out to replace my outside faucet which has never really worked well and the new one is awesome!! He even took the time to show me my water shut off valves and educated me on turning the outside water off during the winter and clearing out those lines. I always learn something from these guys!! Thank you so much!!
Michael Engle
Michael Engle
June 7, 2024
Narrow Path is THE go-to plumbing company! We’ve used them for years and this most-recent service was also outstanding. Call Narrow Path before anyone else, you will not be disappointed.
Matthew Burns
Matthew Burns
June 6, 2024
Scheduled appt and came out the same day. Fred was awesome. Ac unit will be replaced the next day. Great customer service.
scott smith
Scott Smith
June 6, 2024
Great service! Very nice gentleman showed up and did a great job. I would absolutely use their services again.
Timothy Jones
Timothy Jones
June 6, 2024
The crew was friendly and did a pretty good job.
Richard Culling
Richard Culling
June 6, 2024
Very Professional, they did a great job, looks great, tankless water heater, and water softener!
Deputy Whetstone
Deputy Whetstone
June 6, 2024
Great service as always with Narrow Path Plumbing. Will call Narrow Path Plumbing EVERY time we have plumbing issues. !! THANK YOU FOR GREAT SERVICE !!
Robin Harrison
Robin Harrison
June 6, 2024
Quality work
Carrie Greenwood
Carrie Greenwood
June 6, 2024
Fixed my bathtub and Steve was great at explaining the options. He has a great personality! Would recommend and use this company again.
Theodore Rozanek
Theodore Rozanek
June 6, 2024
Called this morning and had a technician out to fix my AC less than 4 hrs later. Mitch was awesome and super transparent and communicative! Yes you will pay more for the parts than if you sourced locally but having the parts and labor warrantied are a huge benefit when you’re dealing with older equipment like mine.
Brianna Lindgren
Brianna Lindgren
June 6, 2024
Scott was very professional and definitely knew what he was talking about. They also got to our place within a day of calling! Highly recommend!
Stacia Trapasso
Stacia Trapasso
June 6, 2024
My technician, Shay, was hands down helpful and thorough. He talked to me about every scenario possible and was able to diagnose what the issue was. He also answered questions about the damage done due to water that didn’t pertain to his job, but he still listened and gave advice. Highly recommend him and will request him if we were to ever have future issues arise!! 10/10 from us!
Bruce Boylan
Bruce Boylan
June 5, 2024
A quick fix to a hot problem. Thank you Mike.
Scott Seymour
Scott Seymour
June 5, 2024
The guys were very respectful of our home fast workers cleaned up everything explained all that was needed great experience would recommend them also the estimater was very helpful making sure I got what I needed and at a fair price
Bruce Dexter
Bruce Dexter
June 5, 2024
Alex and his partner were very efficient and helpful with getting to us to install our water heater. It was 18 years old and needed replaced but I figured out the 30 amp double pole breaker was the reason it didn’t come on. One pole was not working. Alex came back and I confirmed that with him and I told him I would go get a new breaker and install it and let him know if that worked. He said if it didn’t to let him know so he could get an electrician out. I got the new breaker installed and everything worked like it was supposed to. Thanks again Alex and crew for your fast response.
Donald Winford
Donald Winford
June 5, 2024
The technician was on time, courteous and professional. He took time to explain the results of his furnace inspection.
Sarah Brant
Sarah Brant
June 5, 2024
We have used them a few times and they are amazing. They are flexible and easy to contact.
Paul Schuler
Paul Schuler
June 5, 2024
Had our furnace, AC, and Water go out shortly after we bought our house. Five star installed all new units for all three and they've been great so far. All are energy efficient and save us money on home heating/cooling costs, the tankless water heater has been really nice to have, and we're able to run multiple hot water appliances and/or shower all at once with no issues. On top of that, the annual maintenance for all three have been easy to schedule and very affordable. Definitely recommend them if you're looking to update your major home appliances.
Heather Beaver
Heather Beaver
June 5, 2024
Great work at a great price!
Bryan Dixon
Bryan Dixon
June 5, 2024
Matt was friendly, courteous, appeared to be thorough in his examination, and very responsive to questions that I had. I have been with this company for a number of years and have always been treated very well!
Anne Marie
Anne Marie
June 5, 2024
We had an excellent experience with the technician DJ installing our new Ecobee thermostat. We’ve been needing a new thermostat and had been putting it off for a while because we didn’t know who to call. Really glad we found these guys and would call them again in a heartbeat.
Rhonda Reid
Rhonda Reid
June 5, 2024
Great service. Fixed sump pump pipe.
Rose Zerkel
Rose Zerkel
June 5, 2024
Finally was given valuable information about my build up of rust in my facets flow. Was given solutions an estimate of how to rid the water lines of this problem. He (Stephen) was very knowledgeable in my circumstances: as to why the the water flow was down to a trickle. So pleased with the service. Rose Zerkel
Brad Oster
Brad Oster
June 5, 2024
Chase came out and fixed the issue we had in the bathroom and then did a courtesy check of the other plumbing locations in the house to make sure things were ok. He pointed out a safety issue with the water heater venting, which could have led to a much bigger problem. Really appreciate the quality, politeness and professionalism shown.
Cindy White
Cindy White
June 5, 2024
Staff was professional, and happy to answer questions.
Robert B
Robert B
June 4, 2024
Superior customer service! Actually came out same day, not an emergency call, and fixed the issue quickly and efficiently! I would HIGHLY recommend this company!!
dale meadows
Dale Meadows
June 4, 2024
Great service, people , purpose and price ! We have had them replace both hvac systems, New mini split system in my shop , electrical panel and today a water heater .We will keep them for any future needs .
cynthia turner
Cynthia Turner
June 4, 2024
Staff was wonderful to work with. Work was completed in a timely manner. I would recommend Five Star heating
Dorothy Cogins
Dorothy Cogins
June 4, 2024
Technicians were courteous and professional, did a great job and even cleaned everything up after the installation! Highly recommend!
Lambert Lambert
Lambert Lambert
June 4, 2024
Excellent service and friendly people . Everything is explained clearly. I would definitely recommend this company.
Willard Victoria
Willard Victoria
June 4, 2024
Service was top notch and the technician was very knowledgeable and helpful.
Pam Kinser
Pam Kinser
June 4, 2024
What shocked when the plumber showed up w a different name on his truck and shirt. Robbie was very professional and located the problem and was able to fix it quickly.
Linda Sisler
Linda Sisler
June 3, 2024
I was very happy with the same day service I received. The technician was on time, and professional.
Michelle koch
Michelle Koch
June 3, 2024
Very quick and knowledgeable. Good options and friendly associates.
Christina Ankeney
Christina Ankeney
June 3, 2024
Justin from the Xenia branch was professional and efficient. I am very pleased.
Jaquez Corder
Jaquez Corder
June 3, 2024
Very pleased with our technician. He was prompt, polite and extremely informative 110% would recommend
Christina Stewart
Christina Stewart
June 3, 2024
We appreciate the quick and professional service you provide. We will definitely recommend you anytime.
Lana Carney
Lana Carney
June 3, 2024
I want to say that I couldn't have had better service from anyone! Rodney Harshbarger was the perfect example of getting what we all ask for. He was respectful, polite, upbeat attitude, he wanted to be sure he had done all he could for me and I truly admire and appreciate him! Thank you Rodney! And Garrett who answered my first call this morning was the same. This is why you get repeat business!!! Thanks, Lana Carney...
Penny Wyman
Penny Wyman
June 3, 2024
I cannot say enough about the quality of workmanship, friendliness, timeliness and overall professionalism. I recommend Five Star unreservedly.
Brett Osterday
Brett Osterday
June 3, 2024
Phenomenal customer service! I had a leak through my furnace in my laundry room and Centerville heating and cooling were out and fixed it in no time. I would recommend to my closest friends and family!
Brooke Beasy
Brooke Beasy
June 3, 2024
Gus showed up at the early part of my assigned 5 hour time block which was really awesome. He did a leak search for me and resolved my issue very quickly. He was personable and very easy to chat with. Thank you!
Christopher Poindexter
Christopher Poindexter
June 3, 2024
Servicemen and company kept me in the loop! Work was done efficiently and he kept me up to date on changes.
Alyssa Smith
Alyssa Smith
June 3, 2024
Working with this company was great! The Customer service and communication was clear and polite. The service done was top notch and the tech explained all needing done and why. Very satisfied with our results and would recommend this company!
Adam Pollitt
Adam Pollitt
May 31, 2024
Fred was a great technician and did a good job of taking the time to explain to me what he was seeing and the quickest way to a solution.
Todd Tibbals
Todd Tibbals
May 31, 2024
James and Matt earned 5 stars today! We had a major back up due to some roots growing into the sewer line. They quickly located it, cleared it and didn’t leave a mess behind. I highly recommend these guys.
Jeff Hudson
Jeff Hudson
May 31, 2024
Our service guy Tyrone showed up right on time. He was extremely pleasant and friendly. He did a great job on diagnosing and fixing our A/C. Highly recommend.
Kelley Barnes
Kelley Barnes
May 31, 2024
Brandon was very punctual, polite and thorough!
William Bohling
William Bohling
May 30, 2024
Josh of 5 star is the best hvac tech that I have ever had. Honest, trustworthy, and knowledgeable beyond compare. Customer for life!
Priscilla Grace
Priscilla Grace
May 30, 2024
I want to thank Adam and the two nice gentlemen who put in my new air conditioner. Five star couldn't have selected a better choice, they all were awesome. I just want to say your company has made me happy once again
Roger Edwards
Roger Edwards
May 30, 2024
Had too make two trips but did fix and promised under warranty and running great. Never a problem setting a schedule. Always polite.
Frank Kegg
Frank Kegg
May 30, 2024
All of my expectations were exceed in every respect. Highly Recommend!
Sandy Taylor
Sandy Taylor
May 30, 2024
They were prompt and did a great job and explained everything thoroughly so I was able to understand the repairs that needed to be made.
beth lucas
Beth Lucas
May 30, 2024
Same day appointment. On time. Courteous technicians. Very satisfied.
Jen Foster
Jen Foster
May 29, 2024
I had an issue with my AC not cooling. Called five star and they sent out Mike. I had a couple other hvac companies come out, they could not find the problem, quoted me a couple thousand. Mike from five star found the leak in no time, fixed it, and he did it with a smile. Marc, Mike's supervisor, was incredible as well; helping me navigate the warranty and other admin things. Five star succeeded where everyone else failed, and for under 1000. I'm a customer for life. Call these folks, you will not be disappointed
Troy Stewart
Troy Stewart
May 29, 2024
Did great thank you !
Ginger Schott
Ginger Schott
May 29, 2024
James quickly diagnosed the problem and resolved it. Quality service!
Jerry Smith
Jerry Smith
May 29, 2024
Matt cleared out the sink pipe in a matter minutes. He also provided good information on how to prevent it from reoccurring. Highly recommend.
Cynthia Ruschmann
Cynthia Ruschmann
May 29, 2024
Always great experience!!! Thank you!!!
Chris Coleman
Chris Coleman
May 29, 2024
I called in the morning, they were out that afternoon. Needed more than just a tune up. Had my AC back in business in no time. Very polite and professional. Job well done.
bill harcha
Bill Harcha
May 29, 2024
Gus took care of both issues quickly and professionally. He also helped me understand the issues and what it would take to make it right! Recommended highly, will use again in the future.
Janny Price
Janny Price
May 29, 2024
Matt from Five Star was extremely professional and helpful during his visit to our home today. Not only were they able to get us on the schedule quickly, the invoice was very reasonable and Matt also gave us additional advice and what to look out for. So much appreciated. Will be calling on Five Star if we have any plumbing, HVAC or electrical needs! Thank you guys!
Vickie Gantz
Vickie Gantz
May 29, 2024
Dallas did a pheonomal job determining our ac failure. We appreciated his due diligence and attention to detail.
Sarah Colwell
Sarah Colwell
May 28, 2024
Did a great job last year recalibrating my elderly system to stop water pooling when AC running in bottom of furnace due to unique set up and lack of funds for replacement. Had out again this year for annual maintenance. Appreciate the thorough service.
Jerry Kongkeo
Jerry Kongkeo
May 28, 2024
Eric Doan was great. Positive attitude and fixed my issues
alex rudon
Alex Rudon
May 28, 2024
As always, never disappointed with Hilliard/Dublin heating and cooling. Noah Beeli went above and beyond troubleshooting my a/c unit.He took the time to explain every step he was taking to assure the most comprehensive troubleshooting and use of time. Thank you Hilliard/Dublin heating and cooling for assist when needed the most. I was also having a small leak on my water heater and Noah took the time to schedule an appointment with the plumber. 5 Star is the best.
Kevin Jackson
Kevin Jackson
May 28, 2024
Tech did a great job - thoroughly explained options with pro/cons and was friendly
Mae Rose
Mae Rose
May 28, 2024
Very nice services techs. Did a great job.
David Howerton
David Howerton
May 28, 2024
Very happy with their service! They were very quick to respond over the memorial day weekend, knowledgeable, and professional. Highly recommended!
Kimberly Jackson
Kimberly Jackson
May 28, 2024
I had a bit of an urgent DIY plumbing repair that didn’t go so well and needed a professional plumber to save the day. Pickerington Plumbing & Drain responded in a reasonable time and completed the repair in a timely manner. The technician was polite and professional. Unfortunately, after the repair the issue still exists. I will give it 24hrs to see if the leaky bathtub faucet stops otherwise I will be calling back for another service visit. Further updates to come. UPDATE: I contacted the company dispatcher shortly after leaving this review and explained the issue. They contacted the technician to have him return to fix the leaky bathroom faucet. In case the technician was unable to return the same day they set me up with an appointment for the next day. The technician arrived within the hour with a new replacement part as the one I provided for the initial repair was faulty which is why the faucet was still leaking. Within 30 minutes the repair was completed. Great customer service all around!
Jim Kebe
Jim Kebe
May 27, 2024
The staff is always proactive to make sure I am getting the service I need, I am confident they have my best interest in mind. I appreciate their quality, no pressure service.
Debbie Thompson
Debbie Thompson
May 27, 2024
They were very polite. Came out on a holiday weekend and didn't charge extra which I thought was great! Will definitely use again! Thank you for your service
veronica kirkhart
Veronica Kirkhart
May 27, 2024
I had several issues that required immediate attention. A representative ( "Gus") came out and provided an estimation and explained everything in detail, very patient and helpful. He had 2 technicians / plumbers come out the next day that installed a new kitchen sink, replaced the leaking pipes, removed the broken, smelly garbage disposal, installed a new hot water tank and a water softner system to prevent the rusty well water sediments from destroying the tank / plumbing, and repaired the backflow of the sump pump. Abrey (spelling ?) and Richard did a great job installing everything and removing the old stuff, Abrey explained everything and patiently answered all my questions. The manager, "George," immediately called me when I was not happy with the new faucet style and quickly found one that I liked. Great company, everyone was professional, friendly, and knowledgeable. I would not hesitate to use them in the future.
Charles Holley
Charles Holley
May 27, 2024
Our A/C is wonderful, thank you
Deana Franceschelli
Deana Franceschelli
May 27, 2024
Mitch could not have been more thorough, knowledgeable, professional and kind. Spent time making sure I understood everything going on with my equipment. I will use them when needed again.
Jonathon Leonard
Jonathon Leonard
May 27, 2024
Mitch was incredibly professional and respectful during an evening emergency call. He was sure to be quiet with our sleeping kids upstairs. As always, the service was excellent, and our A/C is back up in running like new. Thank you.
Jonathon Leonard
Jonathon Leonard
May 27, 2024
Mitch was incredibly professional and respectful during an evening emergency call. He was sure to be quiet with our sleeping kids upstairs. As always, the service was excellent, and our A/C is back up in running like new. Thank you.
Zach McCarty
Zach Mccarty
May 27, 2024
Definitely lives up to the 5 star name! They were able to come out and fix our AC the same day we called on Memorial Day weekend. Timely service at a fair price. Highly recommend.
Alan Walker (Anderson Counsel)
Alan Walker (Anderson Counsel)
May 27, 2024
In my opinion and observation, the Tech was quick fair and professional. I will be calling upon them again for future troubleshooting and maintenance for my HVAC System.
Eric Jaeger
Eric Jaeger
May 27, 2024
Great customer service by James and team. Never fun to have a plumbing issue, but James communicated perfectly through the entire process.
Isabel Brumley
Isabel Brumley
May 27, 2024
Very courteous and respectful team!
Dianne Crooks
Dianne Crooks
May 25, 2024
Bery professional & nice
Roberto Colón Soliván
Roberto Colón Soliván
May 25, 2024
Why 5 stars? They Deserve. They been with me on the process to get the correct generator with transparency all the time good financial options in my terms. Very professional that includes the installation crew, my generator installed with no issues. Great service and excellent customer service experience. If you looking for a company who’s take care about your home electrical, plumbing or HVCA this is the company. A+
Kevin Scarlett
Kevin Scarlett
May 25, 2024
Noah was very knowledgeable and a pleasure to work with. I am extremely comfortable with my 5 -Star program which I signed up for due to the great service from Noah. Thanks! Kevin Scarlett- 822 Kelburn Lane - Pickerington
Judy Andrews
Judy Andrews
May 24, 2024
The technician arrived on time and was prepared to check out our AC. He was very professional and knowledgeable and friendly. He explained what was wrong with our AC and what alternatives we had to fix it. I would use their services again if needed and would recommend them to others who may need their service.
Joyce Powell
Joyce Powell
May 24, 2024
It was great, technician was very nice.
Kita South
Kita South
May 24, 2024
I recommend Five Star Home services to anyone looking to get a new air conditioning system! They came to do a consult and we got our new air conditioning system installed the following day. From sales to the service men they were all amazing! Very professional, kind & detailed about the work. We were so impressed, and grateful! Beyond happy to be a customer. Thank you Five Star!
John Tatman
John Tatman
May 24, 2024
Excellent service, professional and on time. Happily recommend them.
Carmen Rivera
Carmen Rivera
May 24, 2024
Eddie Johnson was the best HVAC person I've ever had come to my home. He's professional, courteous, clean. Loved him. Rate him a 10 out of 10.
Greg Arnold
Greg Arnold
May 24, 2024
Our 5 Star technician, Brandon, was knowledgeable, courteous, and proficient!
Shirley Lowry
Shirley Lowry
May 24, 2024
This is a 5 star for the honesty of the plumber Holden Snyder he didn't solve our problem but told us what might be wrong with our plumbing and gave us two options to fix it he isn't sure which one will fix our problem our problem is a oder problem which is hard to detect.
Nolan Shepard
Nolan Shepard
May 24, 2024
Very good customer service. Good job, my sink was completely fixed in no time.
Jeffrey Kirshner
Jeffrey Kirshner
May 23, 2024
Great service and knowledgeable staff. Would highly recommend.
Rick Frum
Rick Frum
May 23, 2024
The technician reviewed all the work that was completed. He reviewed filter recommendations. Replaced and updated all the old vent pipes etc. Very professional experience beginning and through installation. Would recommend to friends and family.
Bonnie
Bonnie
May 23, 2024
Outstanding service experience! The technician, Eric Doan, was on time, professional, courteous and extremely thorough in his explanation of the air conditioning unit issues. He provided me with options and did not try to push me into anything I was not ready to do. This is the second time I have had superior service from them. Highly recommend New Albany Heating and Cooling, serviced by Five Star Home Services!!!
Rob Perry
Rob Perry
May 23, 2024
Had an issue with my air conditioner today, Ryan the tech arrived promptly, he was very professional and explained everything so it was easy to understand. Five Star service in my book, up and running again, also a shoutout to Jackie in the call center for getting me an appointment so fast. Definitely will be using your services again! Thanks
Ann Myers
Ann Myers
May 23, 2024
Experienced team, and good work ethic. I will use this company again.
Linda Lee
Linda Lee
May 23, 2024
MY AC went out on the first hot day of the summer and I panicked since company was coming. Pickerington Heating &Cooling came and saved the day and fixed my AC even though it was a Sunday Afternoon . This was not the first time they helped me so quickly. I jut think they are terrific
Ashley Fischbach
Ashley Fischbach
May 23, 2024
Super timely and a quick fix. Thank you so much!
Steve Lisle
Steve Lisle
May 23, 2024
The technician was very professional and courteous.
Ronald Olszewski
Ronald Olszewski
May 23, 2024
We had a problem with the air conditioning and Hassan the technician detected that the blower went out. It was replaced the very next day! Wonderful service and no hassle with the warranty! Five Star customer service and technicians are great to work with and also very reliable.
Hadeel Qudah
Hadeel Qudah
May 23, 2024
Polite and profitional and feels comfortable awesome team !
Chris Darr
Chris Darr
May 23, 2024
Nick, the technician, was very friendly and confident. He knew what the problem with my air conditioner was right away. He did a great job! Thanks to him and Beavercreek HVAC for sending out a great tech! !
Christy Jaynes
Christy Jaynes
May 23, 2024
We hired them to replace a toilet. They were punctual, super friendly and thorough. My only complaint is that I felt the cost was very high for a toilet replacement- other than that I would highly recommend
Anda
Anda
May 23, 2024
I am a customer since August 2021. Two a/c units and two furnaces were installed at my house. I have been very happy with everything (estimates, appointment scheduling, installation, communication, annual maintenance) from the start. Superb service.
Sharon Emmons
Sharon Emmons
May 23, 2024
Five Star showed up on time and was finished within the window time. They kept everything clean and explained my new water heater to me before leaving.
Ashley Willis
Ashley Willis
May 23, 2024
Were able to respond quickly to get us an appointment and came out and fixed everything needed! Very professional!
Eli Archer
Eli Archer
May 22, 2024
Great experience! Able to come out to my house quickly to see what was going on and fix the problem even quicker. Explained in detail what he found and what to expect in the future. Definitely will be using them if I have more issues related to a/c. Fred was my technician and a great one at that.
Barbara
Barbara
May 22, 2024
Ive tried a few places.. this place is the best in my area for sure, great local business. Easy to work with, knowledgeable, quick, and professional. Thank you once again for great service!!
Ann Myers
Ann Myers
May 22, 2024
Courteous, capable and experienced. That’s how I would describe Huber Heights Plumbing and Drain. They were the 3rd plumber I called to our house. What a relief. And the price is super reasonable. I would go directly to this company from now on. Thank you, HH P&D.
Joseph Wisniowski
Joseph Wisniowski
May 22, 2024
Dj was very professional and very knowledgeable explained all maintenance that was performed. Would recommend Pickerington heating and cooling to neighbors.
Jacki Seals
Jacki Seals
May 22, 2024
Great service,and the tech knew his stuff,I'd recommend theses guys!!!
Joseph Snyder
Joseph Snyder
May 21, 2024
My sink was clogged on a Sunday. They came the next day when they said they would be there. Holden was very professional and efficient. Everything went smoothly and my drain is open again!
Tom Donahue
Tom Donahue
May 21, 2024
I would recommend
Keep it simple
Keep It Simple
May 21, 2024
From the sales guy Nathan to the installers of the A/C. Everything went well ! Thank you "Five Star" HVAC. Friendly and highly recommended !
Keep it simple
Keep It Simple
May 21, 2024
From the sales guy Nathan to the installers of the A/C. Everything went well ! Thank you "Five Star" HVAC. Friendly and highly recommended !
Philip Albanese
Philip Albanese
May 21, 2024
Professional, knowledgeable, and very courteous.
Philip Albanese
Philip Albanese
May 21, 2024
Professional, knowledgeable, and very courteous.
Stacey McKee
Stacey Mckee
May 21, 2024
Easy scheduling, arrived on time, quick/efficient service. Holden was friendly and pleasant to work with during our service call.
Stacey McKee
Stacey Mckee
May 21, 2024
Easy scheduling, arrived on time, quick/efficient service. Holden was friendly and pleasant to work with during our service call.
S A
S A
May 21, 2024
DJ was very professional and knowledgeable. Loved the honesty and transparency. Would absolutely use them again.
S A
S A
May 21, 2024
DJ was very professional and knowledgeable. Loved the honesty and transparency. Would absolutely use them again.
David Kulasiewicz
David Kulasiewicz
May 21, 2024
Our technician Ryan Daly was AWESOME!!! My wife and I started the day needing our AC replaced and ended the day with the best deal in the area to be installed on Thursday! If you're in need of anything HVAC related, 5 Star is the place to go! Financing through then was a breeze and approved in minutes. I wanted to upgrade to a 15 seer unit instead of the 13 seer I was quoted and Christian in the office did the upgrade for the same quote! You guys rock and I'll definitely be giving you word of mouth business to anyone looking for it! A+++++ or like the companies name states... 5 STAR RATING!
Brian and Wendy
Brian And Wendy
May 21, 2024
I would highly recommend this company ! They were very honest ,informative, professional, courteous, and easy to talk too . They were able to get my mom’s A/C up and running in a short amount of time and we greatly appreciate all that they did for us . Keep up, the great customer skills and great work !
Nikki Acker
Nikki Acker
May 21, 2024
Serviceman Matt was very friendly and helpful! He informed me of all the issues/problems and explained options very clearly as well as estimates. The service call was efficient and clean. I am very happy I found five star home services and they have 24 hours service with an actual person to talk and answer questions. Highly recommend!!!
Tammy Rois
Tammy Rois
May 20, 2024
The sales person and the installation team were both awesome. They worked quickly and cleaned up afterwards and showed us how everything works. Would highly recommend.
Tina Anderson
Tina Anderson
May 20, 2024
The technician, Eric, checked our air conditioning unit and made 2 suggestions for changes. We will not be making the changes that he suggested because our air conditioning unit is working fine.
Un Known
Un Known
May 20, 2024
I am very impressed with the entire process, everyone was extremely professional and kind. The installers were professionals, respectful and clean. God bless you all.
Randa Sleiman
Randa Sleiman
May 20, 2024
Five star is the name and as well the service . Right on time professional work highly recommend them .
Todd Smith
Todd Smith
May 20, 2024
Josh came to our house to service hair conditioner. He was on time , professional, and thorough. He explained everything to me as he was doing the repair.
Dave Djoice
Dave Djoice
May 20, 2024
They showed up in less than 24 hours and fixed my a/c quickly, accurately, and for a really reasonable price. 100% recommend!
Mary Landrum
Mary Landrum
May 18, 2024
This group of companies is beyond amazing. Their honesty, up front pricing, and the willingness/ability to explain everything, is exceptional. We had a regular furnace inspection today. BUT.. We had an issue with our thermostat. Eddie Johnson, the service tech, was SOO nice and very pleasant. Took the time to check, then explain what was happening. ALL FIXED!! We won't ever call anyone else!!!