



Trustindex verifies that the original source of the review is Google. Hi Manuela,
I can’t thank you enough for arranging the best trip of my life, in 54 years of travel. You were a patient angel who: helped me determine the best Galapagos trip for me, answered every one of my questions with rapid turnaround, and planned all my travel logistics. From the second I stepped onto the plane to Quito, me being non-Spanish speaking, I was never left alone to struggle because you Manuela Alves, along with Lesly Sandoval, were providing me with step by step directions, via WhatsApp. You had everything preplanned for me: my rides to/from the airports … to my hotel stays … to the ship and back, my airline tickets to the Galapagos and the paperwork required for permission to visit the islands.
I’d like to also give a shout out to the crew on the Nemo II ship! Leon, our guide, was very knowledgeable about the Galapagos and did an excellent job of keeping us safe during all the snorkeling, hiking, and dingy tours. Plus, he had a great sense of humor!
The remaining crew were wonderful and extremely capable. Our captain was very approachable, our chef prepared delicious gourmet meals for us three times a day, Johnny, our bartender, (BTW, the alcoholic drinks were very reasonably priced), always prepared fresh squeezed fruit juice/snacks for us upon return to the ship and served our meals with expertise, and our remaining crew members joyfully filled in wherever they were needed.
A final shout out to crew member, Santiago. With me at 71, and shocked with the trouble I was having with balance, Santiago was a godsend. He with Leon, patiently helped me with a few workarounds for difficult activities.
Again, Manuela, thank you for all my wonderful memories, photos and videos which I will share with generations of friends and family.
Respectfully and with much appreciation, Terry Karnatz
Owner's reply
Thank you, Terry, for your heartfelt review — we are thrilled Manuela and Lesly could make your Galapagos trip the best in 54 years of travel. We’ll pass your compliments to the Nemo II crew, especially Leon, Santiago, the captain, the chef, and Johnny; they’ll be delighted to know how much you appreciated their care and expertise. It was our pleasure to coordinate the logistics and support you at every step so you could focus on making memories. We look forward to helping you plan future adventures and seeing the photos and videos you share with your family.