Great service - My first call from now on in Georgetown

Arctic Air did a great job prepping our AC units for summer. They answered my questions. Very much appreciated their work. Scott, as always, was friendly and thorough.

Roumany Gerges came to replace a broken exhaust fan switch in our bathroom. He was fabulous! He was on time, friendly, professional, he did the job quickly. Arctic Air never lets us down. Have used them for HVAC system maintenance but this was the first time we used them for electrical. Definitely will use them again.

Scott was wonderful to work with, conscientious and reasonably priced. Thank you Artic Air!

Scott did an excellent job servicing my A/C system. He was prompt, professional, and did an excellent job explaining everything. Highly recommend Arctic Air!

Arctic Air Company did a great job for us. The owners really care about running their business professionally. I highly recommend them.

I fully trust Artic Air Company, the owner and staff are great and so helpful. In August 2020, another A/C company came when my unit quit. That one told me it was not fixable, prepared a quote to install a new one, but I didn't commit then as he expected. Fortunately I found Artic Air, Scott came, and Scott quickly diagnosed and solved the problem right away at little cost of service call. That saved me tremendous cost. I've had him come yearly since then. Both he and the serviceman, Tana, are both knowledgeable and trustworthy. They are good at diagnosing the true problem and fixing it when needed. I’ve used Artic Air ever since and last yr signed up for twice a year maintenance service which is better than waiting until an unexpected problem occurs at a most inconvient time. And that old Heating/Cooling system is still working well. Regular maintenance is better than than having bought a new one 5 yrs ago😊🥰

Updated December 1st, 2025: We just had Scott out for a furnace check before cold season hits. Once again we rate our experience 10 out of 10! Scott spent more time than other service techs looking over everything and even discovered a setting that was left in place from the original installation (by a different company) that was causing us to use more gas than necessary. Scott is very thorough and trustworthy. We appreciate Arctic Air Company fitting us in their schedule so quickly. As before, we highly recommend Scott to everybody! Thanks to Madison as well for being flexible in our scheduling. We definitely found our HVAC company. Original Review: Scott was amazing! Everyone involved with our experience with Arctic Air Company was awesome!. Madison and Katherine worked to schedule a diagnostic visit and they were both extremely nice and professional. We were lucky to have Scott come out for a second opinion diagnostic. Katherine explained that Scott is the top in the industry and after today's visit I can believe it! In a very short amount of time Scott was able to diagnose a very rare condition that was occurring with our air conditioner. He was actually able to save us a costly repair by realizing the rare condition was occurring, and how to counteract it should it ever occur again. Ultimately, there was nothing wrong with our air conditioner and we appreciate the straightforward and honest diagnosis. We had another company scheduled to come out again only 4 days after the other company had already been out. We are happy we reached out to Arctic Air because Scott was able to come out a day earlier and solve it in a matter of minutes. 10 out of 10 rating if we could go that high! Give Arctic Air Company a call - they are excellent! Thanks Madison, Katherine, and Scott!

Scott came out right on time, explained the issue thoroughly, and professionally fixed the shoddy work that my builder’s A/C contractor originally did. Such a good experience in fact that we even signed up for the maintenance plan - you can tell they care!

Quick efficient service!