I couldn't be happier, best decision we made. We have had our units 2 years now, and with no back up heating. We capitalized on decommissioning a failing propane furnace. Even in the coldest temps we stayed nice and toasty warm. It is so nice to be finally warm in the winter and cool in the summer. Saving money is just a bonus. The installers were very considerate and did an awesome job at cleaning up. Thank you best investment

Our 2 story log cabin has no ductwork upstairs, small ducts downstairs. I asked Superior what could I do? A heat pump compressor with one head at each end was the solution upstairs but the way they installed the lines on the outside of my cabin was incredible, extremely stealthy not taking away from the rustic look. They also installed a new oil furnace for the rest of the house as well as a modest A/C compressor for downstairs. The service after is just as high quality not sure why we didn’t do this a decade ago! Warm everywhere in the winter without feeding a stove unless we want to and COOL in the summer without all the racket from window units. They did the whole make over, nothing they can’t figure out! This is after being told by every HVAC estimator “No central A/C for you with thousands of dollars in ugly ductwork upgrades”. The quotes for the ductwork alone was 1/2 of what I paid Superior for the WHOLE project, yes we are very HAPPY!

With the inefficiencies of electric resistance heating and the unfortunate rise in home heating oil over the last year, I struggled to learn which alternative source of energy might be most cost-effective, exploring a host of options available to me. Finally settling on heat pump technology, I drew from a list of installers that National Grid had assembled, businesses that work directly with NYS rebates, minimizing the personal burden of paperwork filing. From this list, I examined several offerings, landing on Superior Co-Op HVAC. I quickly learned to look no further. Not only did they provide Mitsubishi, manufacturer of the highest quality systems in the industry, but their business model emphasizing integrity and attention to customer and community, won me over. I am also a business owner, and from our inception in 1973, people have been the priority. Sure, we are here to make money, but the atmosphere we create in the process is of the greatest measurable value. I began with a mini split installation in the corporate office, attached to our home. The installation was a challenging one in that the structure was built in 1840, with two additions over the years. This meant that running the power would prove problematic. We settled on the placement of the exterior heat pump and interior wall mount, hoping for a clear line of sight to run the electric. This proved far too complicated given the crawl space under that area of the home. The Superior Co-Op HVAC techs did what they could to minimize the appearance of an alternative outdoor conduit. But, in the end, I just couldn’t live with the results. I have to say, these guys are the most understanding and accommodating team you can hope to work with. After exploring a number of differing options, we settled on one that eliminated what I knew would eventually feel to me like an eyesore. They made the extra trip, put in the extra work, and made this customer appreciative and 100% satisfied! Who did I work with? Austin in sales and consulting is an absolutely stand-up-guy, one any boss would want on his team. Glen was lead on overall management and troubleshooting. You could not ask for a more knowledgeable and considerate contributor to decision making. Trevor, Cliff, and a number of others, the names of whom unfortunately escape me now, were the most polite and diligent installers. You want these guys on your job. I briefly met owner, Gerry Davis, along the way. But honestly, watch the promo video on the company website. You will know Gerry, you will know why his company works, and you will know why they are poised to capture major market share in heat pump installation in the areas they service. View the video, every impression is family, and in my book, that cultivation of cohesive character and competence is paramount when you are talking business. Ahhh… but am I saving? Is this technology as efficient as advertised? Yes, and Yes! It has only been several months, but they have been very cold months and Mitsubishi has risen to the challenge drawing heat out of sometimes subzero exterior air and warming my office at a significant savings over every season I can recall. I decided on Mitsubishi because of their reputation for patented quality. I came to Superior Co-Op HVAC because they seemed competent, genuine, and state of the art. I will stay with Superior Co-Op HVAC because they have met every one of those criteria. I cannot recommend them more highly.

Superior Co-Op HVAC did an excellent job with the installation of my 3 ductless heat pumps and heat pump water heater. From the start the sales rep (Dan) took the extra time to work with me on finding a solution to both heat my house while staying within my budget. Installation was professional, clean, and timely. The abundance of attention to detail and care taken was impressive. The crew took the time to walk me through both the usage of the product as well as all changes made to my home in the process. Lastly, they took extra time to guarantee that I was satisfied with the work done, answering any and all questions in the process. Be forewarned that you may experience some sticker shock, but I do believe the quality of the Mitsubishi product as well as the quality of the work performed by SCOOP makes it a worthwhile investment.

I contracted Superior Co-Op to install 2 Mitsubishi Hyper-Heat heat pumps in a garage renovation/ conversion project. They were prompt to return my calls and emails, showed up on time and when they said they would, and were friendly, knowledgable, and courteous! Not the mention, these heat pumps are amazing and work like a dream! Would highly recommend going with this company for all your split-unit needs and beyond. I can't wait to install them throughout my house and ditch the oil furnace.

We highly recommend the Mitsubishi heap pump systems, they are quiet and very effective. The Superior HVAC crew did a fantastic job installing the units, the ducting work is almost unnoticeable on the home exterior. The whole experience, from initial quote and walk-through to install, was very professional. We hold the whole Superior HVAC team in the highest regard and would recommend them without reservation.

10 second review: A+ company, will recommend to friends and family. Long review: We live in a historic home built before electricity or plumbing was available, much less HVAC. It was always our dream to have AC installed. This summer after spending so much time at home (thanks Covid!) we finally got serious and asked three of the ‘big’ HVAC companies in the capital area to quote us. One after another they came and said traditional AC would not be possible because of our limited attic and basement space, oh and split systems ‘they don’t work all that well, not enough power...’. Not one to take a No for an answer we did more of our own research and found people all over the world use split systems so why not us!? Research indicated Mitsubishi was the best, we found Superior Co-Op on their diamond installer list and gave them a call. Gerald David, the founder of the company actually answered the phone! He made an appointment to come out and see our ‘impossible job’. To our delight he has decades of experience and actually offered us more than one option for how the heat pumps could be installed! The quote process was transparent, he uses a app and did it on site. He took the time to explain how the systems work, environmental benefits and even met us on his day off at his office so we could see and hear the actual units at work. (Side note, his office/showroom is great, worth the drive to see all the options.). After that meeting the decision was made. We called and said Yes, Gerald gave us an install date a few weeks out. Anyone who has done any house project knows how no contractor gives a date, let alone keeps it. Two days before the date we received an email confirming the appointment for the install!! Glen and Trevor arrived right on time and got to work, even bringing a whole house air filter for any dust created, side benefit it also filters corona virus! Our install was a little complicated but over the course of the two planned days Gerald and the rest of his team exceed our expectations. The work was done efficiently, everything was cleaned up and we are thrilled with our new system. They even took the time to explain how to use the remote. We now are looking forward to the first oppressively hot and humid day next summer so we can give it a workout! In the meantime we can use the heat setting to delay firing up our big gas furnace until the real cold sets in. Again, many thanks for making our impossible dream true!

Nothing but positives for this company. Owner Gerald Davis meticulously surveyed our home and took extra time to explain in layman's terms how a mini-split system works, and offered recommendations for the best Mitsubishi system for our home. Estimate was reasonable and he even secured for us a generous rebate from National Grid. Josh and Trevor installed the system in under two days, working diligently despite humid weather conditions and having to run up and down two flights of stairs. Upon completion, they carefully explained how to operate and maintain the system. They were punctual and friendly. It was a pleasure to work with professional contractors who genuinely care about customer satisfaction. I would highly recommend Superior COOP-HVAC.

Superior CO-OP HVAC was prompt to schedule initial visit and estimate. Knew exactly what I was looking for in mini split air conditioning for my older home. Installation for my job took a single day. The installation team was professional, courteous and knowledgeable. They answered all my questions and made minor adjustments I requested. They finished the installation by days end and left no trace of them working on site. I highly recommend Superior CO-OP HVAC!

Trying to give them 10 stars

I had a split system installed as part of my basement being finished. Wonderful job. Great equipment. Very happy with it

I dealt mostly with Mathew and Glen. Mathew came out and designed the system I needed. He did an excellent job. Glen and his crew installed the units. I was very impressed with their work. They were knowledgeable and respectful to my family members. Did an excellent job. Glen worked with me a lot to understand how these units worked. I would recommend this company.

Always quick, efficient and clean service

I have 2 mini splits that were serviced today. The service man arrived on time. He was very professional, yet friendly. He serviced both units, inspecting and cleaning. He wore plastic over shoes when in my home and left everything immaculate when he left. He also answered all my questions and made suggestions. I am very pleased.

Great service, fast. friendly and no hassles! Thank You!

I first came in contact with Gerald Davis about 18 months ago when I was getting quotes from different resources for the Hyper heat pumps. There was no pressure from Gerald to sign a contract, he sincerely informed with the facts about the units and installation. One key point was not to make any holes through my log home. I knew once I decided to reduce my use of fossil fuel, I would sign on with Gerald. Well that happened just after the New Year, 2020; I have zoned my entire home. The team (Josh, who lead the team and the others) performed the work in the time projected by Gerald, there were no delays, when there were questions, Josh contacted me to discuss any matters and Gerald kept in contact with me. Gerald and his team were professional, proficient with the installation, knowledgeable, respective of my home by cleaning up and moving items out of my way when I returned home. Josh was creative with a solution with one challenge to connect a unit to the outside. Gerald and Josh completed a walk-thru with instructions how to optimally use this new heat source. My loft has a ceiling cassette which is perfect for that area. And they all were super friendly with my dog, Chip. Additionally, they addressed other unrelated minor repairs in my home. Overall, a positive experience. Thank you, Gerald, Josh and Team, for the exceptional customer service and technical expertise! Paula Sawyer Easton, NY

Great team to work with!

Enjoying my temperature controlled home with my high quality HVAC system. Rebecca was great to work with—professional, knowledgeable, and helpful throughout the entire project. I highly recommend.

The superior CO-OP team did a great job installing a ducted HVAC system in my home this summer. The system works great and we have had 0 issues, lower energy bills are nicer too!

When my Mitsubishi mini split unit stopped cooling and heating, my local company, which installed the unit, couldn't figure out how to get it working again after three visits. One visit from Trevor from Superior got it up and running (and providing much needed heat). I can't recommend Trevor and Superior Co-Op HVAC highly enough. From the ease of scheduling an appointment to quality of work, 5 stars.

This is the second year we used Superior Co-op for our yearly maintenance of our mini-split heat pump. Scheduling was easy and not a long wait for service. The technician was able to come earlier in the day scheduled which worked well for us. He was friendly and all went well. We’ll use them again next year.

Here is an updated posting after they came again for a different problem: I have relied on SUPERIRO CO-OP for many, many years. Theu are my go-to folks for any HVAC related problems. They are professional and very reliable. Time and time again, they go beyond what you expect them to do. Most of all, they are trustworthy! I highly recommend them.

Great friendly service excellent work performed

Trevor with Superior COOP HVAC did a fantastic job tuning up our boiler and removing condensation pumps and installing gravity drains on our existing Mitsubishi AC splits. He was totally professional and made me feel immediately confident in his HVAC abilities. I recommend Trevor and Superior COOP HVAC 100% with absolutely no hesitation. Thank you.

professional, courteous, careful, worth every penny

They did a great job on my annual cleaning. They were thorough and took the time to answer my questions in detail.

Have a leak in upstairs bathroom ceiling. Your worker look and indicated it was not the ceiling unit. Call roofers to look at potential vent boot. There is no indication of any potential problem with the roof. Roofers are going to return after we run the ceiling units for a period of time. Leaks are always difficult to track down. I am not blaming anyone we will eventually find the source. Stay tuned.

What a great experience from start to finish. The work was done quickly and stayed true to the original quote. The workers were so friendly neat and worked around our busy household. The exterior units are quiet and fairly unobtrusive. Our house was warm in winter and cool this summer. Electric bill went down significantly from previous poor electrical units. I highly recommend this company and happy to give them all 5 stars.

Do great work!

Great service and product.