I had the pleasure of speaking with a lovely, warm, and attentive lady named Farat. She listened very calmly, took her time to explain the eConsult system clearly, went out of her way to try and secure me an appointment, and gave extremely helpful, straightforward instructions on what to do next. I genuinely thought I’d rung the wrong surgery because I’ve never encountered such a warm and friendly receptionist before. Farat is a real credit to your practice—well done, Farat!”

ve honestly had such a great experience working with General Practice Solutions. I started out as a telephony associate, working remotely, and the support from day one was amazing. There’s always someone available if you need guidance, and communication is really strong. What I appreciate most is how supportive and approachable management are. They genuinely care about doing things properly, patient safety, and supporting their team. Feedback is always fair and constructive, and you really feel listened to. I’ve also been lucky enough to progress within the company, moving from a telephony associate into an Admin Support Officer role, which says a lot about how GPS invests in and develops their staff. Hard work and commitment are genuinely recognised. If you’re looking for remote work with flexibility, great training, supportive management, and real opportunities to grow, I couldn’t recommend General Practice Solutions enough.

My name is Felicia Cunningham I am one of the oldest worker with GPS I started my career in 2024 with them and they have been one of the best people to work with, more than saying they are my employers I would say they are family as all of the staffs that work for GPS are very talented and they respect each and every employee that are contracted by them, I have recommended alot of my friends and family to join GPS because they are one of the most best employers to work with. They understand their staffs and they always ensure that all of the messages are always dealt with in a timely manner they are one of the best ever practices to work with I would definitely recommend them as they would be growing to the highest heights and I would definitely contribute towards being until the end with this family.

A supportive work environment that strives to ensure an excellent service for all clients

Excellent range of services available to primary care organisations nationwide. Friendly, enthusiastic staff that provide a high level of service.

Fantastic services for practices nationwide.

Great service molly and other colleagues such as line managers helped me to get set up taking time out of their days. Humza Malik

General Practice Solutions are professional, they are great at understanding individual practice needs. I have recommended them to other practices.

Sneha Sudini @ GPS

GPS have been a great help with our practice to help with the ques we have on our call system.

I just started working with GPS in March 2025 the support from the team it is fanatic I couldn't have found anything better the help from Abdullah and the team they are very understanding always here to help without a fail and also like to thank Rubina for her support as well. I am Proud to say GPS are the best team to work with.

We engaged GPS to be sure that we are safe for all our patients. Their help has been amazing - numbers to time as agreed, few teething problems soon overcome. Hoping to continue with other parts of the service. Highly recommend.

Professional staff and Helpful team

Alwaysvery supporive and great network of people being remote. The staff, especially Jo, Rubi and Abdullah, are incredibly friendly and helpful. I particularly appreciated the IT set up and the affirmation given. I would definitely recommend to other professionals

Extremely professional individual to work with Great team work

An invaluable service available to all GP surgeries nationwide

Amazing company. Great team in finding solutions to General Practice workforce issues. Shaun, Jenny, Ella, Kirsty and Jordan are always prompt to any queries and are always helpful to finding a fix to a problem. Highly recommend GPS.

I have been working with GPS for a few weeks. The team are lovely and helpful. It’s great to have the chat function as it feels like someone is on hand to help if any problems arise. I hope to have a long working relationship with GPS 😊

Lovely company and very easy to get along with. Easy to navigate on the connect team app. Everyone is very helpful and will always go the extra mile to help someone out. Have already told a lot of people about GPS who are looking to actively join soon.

The team have been very helpful with getting started with this process guiding me and showing me everything is.