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Posted on Google Google
Huy Duong profile picture
Huy Duong
March 2, 2026
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+0
Did my service here for my Porsche. They were very friendly, professional, and fast! Highly recommend it!

Owner's reply
Huy, thank you for the great review! We’re so glad you had a positive experience with our team. It was a pleasure servicing your Porsche, and we truly appreciate your recommendation. Friendly, professional, and efficient service is always our goal. We look forward to seeing you again next time!
Posted on Google Google
Ken Nelson profile picture
Ken Nelson
February 27, 2026
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As always, and repeated herein, the Euro Clinic staff are all professional, polite, transparent and great to work with. Issues and their solutions are always explained and discussed. They go the extra mile to achieve customer satisfaction. Thank you Euro Clinic team!

Owner's reply
Ken, thank you for the continued trust and for taking the time to share this. It truly means a lot to our entire team at Euro Clinic! We’re proud to provide clear explanations, transparent service, and a professional experience every time you visit. Knowing that you consistently feel well taken care of is exactly what we strive for. We appreciate you and look forward to welcoming you back next time. Thanks again for being part of the Euro Clinic family!
Posted on Google Google
Tyler Figueira profile picture
Tyler Figueira
February 19, 2026
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I can’t say enough great things about EuroClinic. I was dealing with a difficult situation involving my dealer, and the entire team stepped up in a big way. Ron was especially outstanding — his constant communication and guidance throughout the process made all the difference. He kept me informed every step of the way, explained everything clearly, and made sure I understood my options. It’s rare to find a shop that not only knows their stuff technically, but also truly advocates for their customers. If you’re looking for honesty, expertise, and real support when things get complicated, EuroClinic is the place to go. Highly recommend.

Owner's reply
Tyler, thank you so much for taking the time to share your experience! We’re so happy to hear that Ron and the team could guide you through a challenging situation and make things easier to navigate. Advocating for our customers and providing clear, honest communication is always a top priority, so it means a lot to hear that it made a difference for you. We truly appreciate your trust and recommendation, and we’re always here to support you and your vehicles.
Posted on Google Google
Ian Chu profile picture
Ian Chu
February 18, 2026
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I was anxious about buying a GTI since I've heard some stories about how expensive maintenance is, but this shop made all my worries go away. It's been ten years since I got my car and practically all the major work has been done at Dubclinic/Euroclinic. I've always had a great experience whenever I come in, everyone is always super friendly and attentive. I've never felt like I was being upsold or pressured into something I didn't need. The price has always felt fair, which I think is an indicator of a great business. It doesn't feel like I'm getting ripped off nor does it feel like I'm getting shoddy work done for cheap - Bernard and Ron give a great breakdown on what's going on every step of the way. Definitely can't go wrong with them, here's to many more years

Owner's reply
Ian, thank you for trusting us with your GTI for the past ten years! We’re proud to have been part of your car’s journey for so long, and it’s great to hear that your experiences with us have consistently been positive. Transparency, fair pricing, and clear communication are incredibly important to our team, and Bernard and Ron truly appreciate your kind words about the way they keep you informed every step of the way. We’re grateful for your continued trust and look forward to many more years ahead. Thanks for being part of the Euro Clinic family!
Posted on Google Google
max s profile picture
max s
February 14, 2026
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One of the best customer service I have seen in the Bay Area . They really know their stuff . I was involved in the whole inspection process . Really enjoyed the experience . Would definitely recommend this place for any German car owner .

Owner's reply
Thank you, Max! We’re so happy you felt fully involved throughout the inspection process and appreciated the level of expertise our team provides. It means a lot to hear you’d recommend us, and we look forward to continuing to care for your Euro.
Posted on Google Google
Mario Prado profile picture
Mario Prado
February 3, 2026
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Our family has brought both of our cars (VW Atlas and Audi A4) to Euro Clinic for our service needs. Ron and team have always explained service procedures and service statements. We appreciate their professionalism and their promptness.

Owner's reply
Thank you so much, Mario! We’re glad to hear Ron and the team have been able to provide clear explanations and professional, prompt service for both your VW Atlas and Audi A4. We truly appreciate your trust and look forward to continuing to care for your vehicles!
Posted on Google Google
Prajwal Omkar profile picture
Prajwal Omkar
January 29, 2026
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Owner's reply
Thank you for the 5-star review! We truly appreciate your trust in our team and look forward to providing exceptional service for your Euro in the future.
Posted on Google Google
Michael Reen profile picture
Michael Reen
December 14, 2025
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Very professional and thorough work, and a great experience

Owner's reply
Michael, glad to hear your visit felt smooth and thorough. We appreciate you noticing the care put into the work and taking the time to share! Our team is always here for you!
Posted on Google Google
Kevin Liao profile picture
Kevin Liao
December 14, 2025
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Never in my life have I ever looked forward to going somewhere for maintenance on my vehicle… that is until I started coming here! From the second you walk through the door you feel like a valued customer. You’re always greeted with a smile and professionalism. They will even make you a pretty great latte! I’m a big car guy and am extremely particular about where I take my car. The staff at Euro clinic is extremely knowledgeable and experienced. They have earned my trust and business. Bernard knows what he’s talking about! I was recommended to come here by a friend and recommend to anyone reading this to do the same!

Owner's reply
Kevin, it’s awesome to hear that your visits have become something you actually look forward to. Bernard and the team are happy to know their care and attention made such a strong impression. We really appreciate you trusting us with your car and sharing your experience.
Posted on Google Google
sankeerth suram profile picture
sankeerth suram
December 9, 2025
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Owner's reply
Thank you for taking the time to leave us a review! We're so glad we could help get you back on the road. Your support mean a lot, and we look forward to welcoming you back next time!
Posted on Google Google
Thibaud Stainnack-Baudel profile picture
Thibaud Stainnack-Baudel
December 6, 2025
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+2
First of all - Euro Clinic has a state-of-the-art facility - period. My favorite part of it, is the customer waiting area. Second of all, I can only compare the way they treated me to five-star hotel service. And I’m qualified to compare, with my patronage of such fine establishments on five continents. Their transparency is second-to-none. I noticed how they invite every customer, on their first visit, to tour the car repair area. They are a dog-friendly business, that is irrefutable. What I got for bringing in my pooch - his name is Bagel - on my first visit is an entire swag bag full of doggie goods! Bagel is branded Euro Clinic, now. They took good care of my BMW’s maintenance needs, and their pricing is reasonable. On my second visit, I had one small service hiccup at the time of checking out with regards to a rewards balance that apparently had been miscommunicated to me by their third-party marketing team, but I appreciated the directness, refreshing clarity, and efficiency with which they owned their mistake. I am looking forward to having Euro Clinic as my repair shop for years to come.

Owner's reply
Thank you so much for this incredible review! We’re truly grateful for your thoughtful feedback and so happy to hear that both our facility and our team made such a strong impression. Providing a five-star experience is exactly what we aim for with every visit. We’re also happy to hear that Bagel enjoyed his Euro Clinic welcome bag! And thank you for your understanding regarding the rewards hiccup, we appreciate the chance to make things right. It means a lot to know you trust us with your BMW, and we look forward to taking care of you (and Bagel!) for many years to come.
Posted on Google Google
Stephanie Yu Fernandez profile picture
Stephanie Yu Fernandez
December 4, 2025
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+7
I was referred to Euro Clinic by a friend, and I am very happy with my experience here. I trust Euro Cljnic more than any audi dealership service center Scheduling: super easy, they have an online scheduler Communication: 10/10, they mostly communicate vis text- which I appreciate (as I can’t constantly be taking phone calls during the day). I never had to play phone tag with them for an update, they always kept me in the loop as updates were available Service: 10/10. I first met with Ron- super nice and approachable. Him and his team very detailed and they don’t try to charge you for unnecessary repairs. For me, they, they avoided doing repairs that were still under warranty. They encouraged me to get those services done at audi dealership service centers, so that I wouldn’t have to pay. They also sent me the most thorough multi point inspection, along with images, measurements, and explanations of their findings. They have a complimentary shuttle service and key drop off service. The shuttle service was so helpful, even though I was slightly outside of their drop off/ pick up range, they still offered to have a staff member drop me off home (free of charge). Cost: Very transparent and affordable. Before they charged me the total, they sent me an invoice that allowed me to select/ approve the various services. I never felt pressured to do anything. I will continue to go here for any future audi services! Update: Just took my car in for its 40,000 mile service- once again, I had such a wonderful and a stress free experience! The Euro Clinic team continues to be very detail oriented, transparent, and have great communication (they are text-forward, which is a huge plus!) This time around, I dropped off my car the night before. They DO indeed have a key lock box service! The process was very straightforward (instructions were listed on the key envelope, pen provided). Premises has surveillance cameras so, that gave me some peace of mind Another wonderful experience with Euro Clinic :)

Owner's reply
Thank you so much, Stephanie, for such a heartfelt review! We’re beyond grateful for the kind words and are so happy we could be there for your 40,000 mile service. Your trust in us means the world, and we’re grateful for your support. We’ll always be here to make sure you get the best service possible, and we look forward to continuing to take care of your vehicle for many years to come! Thank you again for choosing Euro Clinic!
Posted on Google Google
daisy yu profile picture
daisy yu
November 30, 2025
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Was having engine problems with a really old car. Called Euro Clinic and was able to bring in my car ASAP, get the situation fixed and even had my engine pressure washed. Everything was free and Bernard even gave me great advice what to do next time. Everyone at Euro Clinic was very kind and understanding. Also the office is really clean, well maintained, with amazing snacks & coffee.

Owner's reply
Thank you so much, Daisy! We’re so glad we could take care of your engine issue quickly and get you back on the road. Bernard will be happy to hear his advice made a difference too! It means a lot that you felt supported by our team and enjoyed the shop experience. We truly appreciate you trusting us with your car, and we’ll always be here if you need anything down the road.
Posted on Yelp Yelp
Sameer C. profile picture
Sameer C.
November 24, 2025
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Fantastic group of individuals. Knowledgeable, reliable and very professional. Ron has been nothing short of exceptional in delivering top notch customer service and technical expertise. The company is run exactly how one would expect a high end vehicle service and support company to be operated. would definitely recommend giving them an opportunity to assist you with anything your euros need.
Posted on Yelp Yelp
Grace R. profile picture
Grace R.
November 18, 2025
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I had never own a German car before. It's always a Foreign car for me. I needed a car for my daughter who's currently in college and needed to get around. I brought the VW Tiguan for a thorough inspection before purchasing from a private seller. Ron the general manager is awesome. His customer service is an exceptional. He communicated well with me along with the technician. They were able to answer all my questions as well. They showed what would be the major maintenance if I purchase the car. Highly recommended this business and their service is exceptional!!!
Posted on Google Google
J Fletch profile picture
J Fletch
November 8, 2025
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Great service as usual, and delightful speaking with Michelle!

Owner's reply
Thank you so much for the 5 stars and kind words! We’re grateful for your continued trust and look forward to seeing you next time!
Posted on Google Google
Daniel Kabel profile picture
Daniel Kabel
November 5, 2025
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Incredible customer service, great pricing, and a really nice waiting room & lounge to hangout in! Bernard, Michelle, Ron, and the rest of the team put their customers first and it’s abundantly clear! Will be back again and again.

Owner's reply
Daniel, thank you so much for the awesome review! We’re so happy to hear you had such a great experience with Bernard, Michelle, Ron, and the whole team. We work hard to create a comfortable space and deliver service that truly puts customers first, so it means a lot to know that came through. We appreciate you and look forward to welcoming you back again and again!
Posted on Google Google
gary johnston profile picture
gary johnston
October 30, 2025
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I brought my truck to Euro Clinic to find out why my truck stopped working as I was driving it earlier in the week. The check engine light came on and the truck lost power. Bernard checked my truck personally with his engine analyzer and found no record of trouble. The office manger waived any fees because of that. I still feel I owe them something but they say no way. Imagine refusing to charge a customer. Euro clinic is my vehicle doctor from now on.

Owner's reply
Gary, thank you so much! We’re so glad Bernard could take a look at your truck and that everything checked out cleanly. Our goal is always to be fair and transparent. We truly appreciate your trust and your kind words. We’re here anytime you need us and are grateful to be your go-to vehicle doctor moving forward!
Posted on Google Google
Edwin Callard profile picture
Edwin Callard
October 21, 2025
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Took my Audi for a Cam Plate Reseal and Brake Fluid Flush. They were professional, fast to respond and did not try to sell me what I didn’t want or need. Will always keep coming back.

Owner's reply
Thank you, Edwin! We really appreciate your trust and kind words. It’s great to hear that our team delivered the professional, straightforward service you deserve. We’re grateful to have you as a loyal customer and look forward to seeing you again!
Posted on Google Google
Juan Zarate profile picture
Juan Zarate
October 16, 2025
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I know this place about 11 year's ago , The reason I still due business with them because . They are very professionals and quality services . Thank you to all of you.

Owner's reply
Juan, thank you for the wonderful review! It means so much to know we've earned your business and trust for 11 years! Your loyalty is the best compliment we could receive. We're committed to staying very professional and providing quality services every time. Thank you to you, too!
Posted on Google Google
steve jaramillo profile picture
steve jaramillo
October 14, 2025
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Very helpful great customer service. Finished work in a timely manner. Will definitely recommend this place

Owner's reply
Steve, thank you so much for the five-star review! We are so glad to hear that our team was very helpful and provided great customer service. Your recommendation means the world to us and we look forward to welcoming you back next time!
Posted on Google Google
Hillary profile picture
Hillary
September 23, 2025
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Amazing service, amazing people!

Owner's reply
Appreciate the kind words, Hillary! “Amazing people” is the best compliment we could ask for. We are delighted the service matched the vibe. We’ll be here whenever your car needs a little extra love and a team you can count on.
Posted on Google Google
Hada Kothanek profile picture
Hada Kothanek
September 9, 2025
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I recently took my car in for its yearly maintenance to Euro Clinic, and I have to say—I couldn’t be more impressed. During the service, they found a few issues and fixed them right away. A couple of weeks later, one of the repairs had trouble again. I called them, and they were incredibly polite and professional, immediately asking me to bring the car back in. They re-fixed it at no charge, no hassle at all. When the issue came up once more a week later, they again stood by their work without hesitation, had me bring the car in, and fixed it—completely free of charge. The way they handled everything showed me what real professionalism looks like. Mistakes and setbacks can happen anywhere, but very few shops stand behind their work the way these folks do. They are honest, respectful, and genuinely care about their customers. I wouldn’t trust my car with any other repair shop, and I’ll definitely be a customer for life. I highly recommend them to anyone looking for a reliable, trustworthy place to take their vehicle.

Owner's reply
Hada, thank you so much for your thoughtful review. It means a lot to hear that our team’s commitment to standing behind our work and making things right left such a strong impression. Your trust and loyalty mean the world to us, and we’re honored to be your go-to shop. We look forward to keeping your vehicle in top shape for many years to come!
Posted on Google Google
Pinghao Qi profile picture
Pinghao Qi
August 25, 2025
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Very professional and knowledgable, clean facilities and waiting area, responsive communication, definitely recommend esp for Porsche maintenance.

Owner's reply
Thank you! We’re so glad you had a great experience with our team and facilities. We truly appreciate your recommendation and are always here to provide expert care!
Posted on Google Google
James Gayheart profile picture
James Gayheart
August 24, 2025
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The team at Euro Clinic is simply outstanding. I don’t own a 6 figure plus Audi, but I’m taken care of all the same. They’re thorough inspections and informed recommendations are what keep me a customer. They’re honest, open and communicative. Most importantly they’re timely. I would recommend their team to anyone with a German/European vehicle that they love and cherish. They know the subtle intricacies that come with complex vehicle designs and have the tools and technicians to get the job done right. Oh! And they offer a 5 year warranty against installed parts and service. That’s pretty hard to beat this day and age. Just shows their confidence and abilities to diagnose and fix whatever is wrong the first time.

Owner's reply
James, thank you for your kind words and trust in our team! We’re so glad to hear you value our thorough inspections, communication, and timely service. Your confidence in us means everything, and we’re proud to back our work with a strong warranty. We’re always here to keep your vehicle in top shape!
Posted on Google Google
Eugene Leung profile picture
Eugene Leung
August 21, 2025
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Knowledgeable and nice team members. Clean garage. Amazing waiting room. This company is setting the bar high!

Owner's reply
Eugene, thank you for the wonderful feedback! We’re glad you enjoyed our team, facility, and service experience. It means a lot to hear we’re setting the bar high, and we look forward to welcoming you back anytime!
Posted on Google Google
Will Boscacci profile picture
Will Boscacci
August 12, 2025
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I can’t say enough great things about Euro Clinic! From the moment I walked in, I knew my car was in the best possible hands. Their state-of-the-art facility is spotless, modern, and clearly designed to cater to the unique needs of European vehicles. The team not only fixed my car perfectly but went above and beyond in their customer service. They kept me informed every step of the way, answered all my questions with patience and expertise, and treated my car like it was their own. The quality of the repair was outstanding — my car now drives like a dream! I left feeling confident, cared for, and truly valued as a customer. If you own a European car or otherwise, and want both top-notch repair work and exceptional customer service, Euro Clinic is the place to go. I’m beyond pleased and will absolutely be coming back for any future needs. Highly recommended! Ask for Ron (GM) and Michelle!!! ⭐️⭐️⭐️⭐️⭐️

Owner's reply
Will, thank you so much for your incredible review! We’re thrilled to hear your experience with our team left you feeling confident and cared for. Ron, Michelle, and the rest of our crew are so happy to know their efforts made such a difference. We truly appreciate your recommendation and look forward to being here for you and your ride anytime you need us!
Posted on Google Google
Bob profile picture
Bob
August 4, 2025
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Working with Euro Clinic has always been a pleasure. In my most recent experience, Ron and Michelle were tremendously helpful in working through a difficult situation. The car was inoperable and at a different shop. I wanted Euro Clinic to do the work (replace clutch slave cylinder) because of their depth of experience in Audi as well as the quality of service I've come to know from them. They were very helpful in helping me coordinate having the car towed and made it possible for me to not have to visit either shop. The work was done quickly, and I had my car up and running again in less than 24 hours of my first call to Euro Clinic. Best part? When I picked up the car, Ron came outside to walk me through everything and offered to reinstall the tow hook cover which hadn't made the trip with the car. Of course, things didn't go as planned and the cover slipped inside the bumper and was unreachable. Ron jumped in the car, took it back into the shop and took care of everything in less than 5 minutes. That's 360-degree service!

Owner's reply
Bob, thank you for such a detailed and thoughtful review! We’re so glad Ron and Michelle were able to make a tough situation easier and get you back on the road so quickly. From coordinating the tow to making sure every last detail was handled, that’s exactly the kind of full-circle care we strive for. We truly appreciate your trust in us and your loyalty to Euro Clinic! Our team is always here for you!
Posted on Google Google
Annie Andreou profile picture
Annie Andreou
July 25, 2025
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Recommended by a friend, Ron and his team are so great to work with. Incredible service, easy online bookings, hospitable and knowledgeable. Ron reviewed all of our booking notes before our appointment (made 12hrs earlier) and walked us through the game plan when we checked in. I haven’t gushed over an auto shop…ever? Already back with our other car.

Owner's reply
Thank you, Annie! We’re so glad your friend sent you our way and even more grateful for your kind words. Ron and the team work hard to make every visit smooth, informed, and welcoming, and it’s wonderful to hear that came through. We’re thrilled to have you back with your other car already. Looking forward to keeping both vehicles running strong!
Posted on Google Google
C Fawaz profile picture
C Fawaz
July 7, 2025
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Owner's reply
Thank you so much for the 5-star review! We truly appreciate your support and are always here anytime your vehicle needs care!
Posted on Google Google
Arban Kolari profile picture
Arban Kolari
July 7, 2025
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Highly professional shop. One of the best auto mechanic services I’ve come across in my life. Euro Clinic fixed 2 issues with my Audi A7 TDI - they replaced an EGT sensor, and performed a forced regeneration for the DPF. I had difficulty finding a trustworthy Bay Area shop for TDI / diesel engines.. but a friend referred me to Euro Clinic and I am highly satisfied with the service they provided

Owner's reply
Thank you, Arban! We’re so glad your friend sent you our way and that we could help with your Audi A7 TDI repairs. We're grateful to have earned your trust and to get your ride running strong again. We truly appreciate the kind words and are here anytime you need us!
Posted on Google Google
Greta Kim profile picture
Greta Kim
July 1, 2025
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We have taken all our cars to Euroclinic for over a decade, Bernard and crew are so knowledgeable and trustworthy. Congrats on the new location and beautiful shop! Thank you for taking care ofour 16-yr-old Volvo til her very last day.

Owner's reply
Thank you so much, Greta! We’re truly honored to have earned your trust over the years—it’s been a pleasure taking care of your vehicles. Bernard and the entire team are grateful for your kind words and continued support. We’re always here when you need us, and we look forward to many more miles together!
Posted on Google Google
Daniel Info profile picture
Daniel Info
June 25, 2025
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Ever hope that your car needs more work? I didn’t either until I spent a day with the team at Euro Clinic. I was overheating travelling through town and they took me in right away and got me on the road in the same day. The courtesy shuttle took me to lunch and the gym and picked me up. They also love dogs so much they watched my well behaved mastiff all day while they shuttled us around. Great cappuccino machine to top it all off.

Owner's reply
Thank you, Daniel! We’re so glad we could get you back on the road and make your visit as awesome as possible. It was a pleasure having you and your mastiff in the shop—our team loves good company! Safe travels, and we’re here anytime you need us!
Posted on Google Google
Mike Garcia profile picture
Mike Garcia
June 24, 2025
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Owner's reply
Thank you, Mike! We truly appreciate your support and are grateful for the opportunity to serve you. Looking forward to continuing to provide you with top-notch service!
Posted on Google Google
Robert Lovato profile picture
Robert Lovato
June 17, 2025
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Once again they delivered Great service, they fix my car and solved my problem, really good team and their communication is exceptional highly recommend this shop !

Owner's reply
This is great to hear! Thank you, Robert, for trusting us with your vehicle! We're thrilled to hear you enjoyed your experience with us at Euro Clinic. Please come back to see us for any future vehicle needs!
Posted on Google Google
ralph scotti profile picture
ralph scotti
June 4, 2025
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Took my 2008 Audi A4 in for service, I really appreciate their communication and transparency (took pictures of everything). The team understands that providing quality service and constant communication with customers really makes a difference. I will return again.

Owner's reply
Thank you, Ralph, for sharing your experience and kind words about our service! We’re grateful for your trust and look forward to seeing you and your Audi A4 again in the future!
Posted on Yelp Yelp
Kevin O. profile picture
Kevin O.
May 30, 2025
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Ron, the GM and team at Euro Clinic are exceptional. Customer service is their highest priority. Every interaction and touchpoint, from scheduling an appointment to collecting your meticulously serviced vehicle, is handled with care and consideration. I'm a loyal customer of 5 years and will not seek maintenance for my Audi anywhere else.
Posted on Google Google
Anastasia Cobarrubias profile picture
Anastasia Cobarrubias
May 27, 2025
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Very professional and great fast service!

Owner's reply
Thank you, Anastasia!
Posted on Google Google
Angelle Poirier profile picture
Angelle Poirier
May 27, 2025
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My experience with Euro Clinic was top notch. Their knowledge, customer service, trustworthiness and quality of work is outstanding. My BMW diesel wagon will be in good hands with Euro Clinic.

Owner's reply
Thank you, Angelle, for your kind words! We're so happy to know you had such a positive experience with us. Your trust in our team means the world, and we're honored to care for your BMW diesel wagon. We look forward to welcoming you back next time your ride needs us!
Posted on Google Google
Maxwell M. Braxton-Taylor profile picture
Maxwell M. Braxton-Taylor
May 21, 2025
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Awesome service, quick, straight forward and done right the first time. Crew is helpful, informative and easy to talk to.

Owner's reply
Thank you, Maxwell! It was an honor to work on your ride and get you back on the road. Your kind words mean a lot to us, and we’re always here to help keep your car running smoothly!
Posted on Google Google
Lee Tran profile picture
Lee Tran
May 21, 2025
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Brought my 2002 Porsche 996 to get the convertible repaired. Team kept me in the loop on the progress and got the problem resolved. Everything seems so far so good.

Owner's reply
Thank you, Lee! It was an honor to work on your Porsche 996's convertible and get it back in working order. Keeping you informed throughout the process is always our priority. We appreciate your trust and look forward to welcoming you back next time!
Posted on Google Google
Nav profile picture
Nav
May 8, 2025
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Incredible service and professionalism. Though a bit pricey, but it reflects the depth of insight and quality provided. The staff was very kind and respectful, which helped us feel comfortable talking about our issues.

Owner's reply
Thank you for the kind words, Nav! We truly appreciate your trust and look forward to keeping your car running smoothly for many miles to come!
Posted on Google Google
sameer chhichhia profile picture
sameer chhichhia
May 6, 2025
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Have now been to Euro Clinic twice. On both occasions the service has been impeccable and well deserving of a 5 star review. The workmanship is great and the attitude and approach of the staff is very welcoming. Will definitely go back for all future work to be accomplished on our 22 Audi eTron. Ron and his team know how to make a customer feel welcome and important.

Owner's reply
Thank you for the kind words, Sameer! We're so happy to hear that your experiences with us have been exceptional. Ron and the team truly appreciate your feedback, and we’re honored to be your go-to shop for all your Audi eTron’s needs. We look forward to serving you again in the future!
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Tanner Empey profile picture
Tanner Empey
April 26, 2025
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Honest, competitive pricing, knowledgeable, quick, and great customer service. They focus on building recurrent customers that trust them instead of trying to make a quick buck. 100% recommend them.

Owner's reply
Tanner, thank you for highlighting the honesty, knowledge, and excellent customer service you experienced at Euro Clinic! Building trust and long-term relationships with our customers is at the heart of what we do. We truly appreciate your recommendation and look forward to being here for your automotive needs!
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Fred L. profile picture
Fred L.
April 25, 2025
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Professional mechanics, excellent service, clean facilities, even the espresso is good. Highly recommended.
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Ryan Speer profile picture
Ryan Speer
April 20, 2025
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Positively incredible people and service. From ownership to management to service techs, these good folks are professionals. I really appreciate their amazing communication and transparency. It’s clear that the team here cares about their business and understands that providing quality service and connecting with customers really makes a difference. My experience at Euro Clinic exceeded my expectations and I will absolutely return - there’s definitely no need to take my car back to a dealer or any other service shop. Aside from the general positivity above, I appreciated the nice reception / waiting space. It’s modern, clean, and has light refreshments. It was a nice and comfortable place to get some work done while I waited. The digital work order and invoicing process was clear and easy. Your research ends here. Go to Euro Clinic for top service.

Owner's reply
Thank you, Ryan, for such a glowing review! It means the world to us that your experience at Euro Clinic exceeded your expectations. We take great pride in our communication, transparency, and dedication to quality service. Hearing that you felt valued and comfortable in our space—and that you appreciate our digital invoicing process—is incredibly rewarding. We’re honored to have earned your trust and look forward to taking care of your vehicle in the future. Welcome to the Euro Clinic family!
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Francis James Adan profile picture
Francis James Adan
March 24, 2025
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I’ve had only good experiences with Euro Clinic, formerly Dub Clinic. They have a great system and staff. Their system never had me guessing as to what was going on with my vehicle. My observations and concerns are noted, then compared to their assessments and findings. After a full, detailed inspection, often with pictures, all suggested work is detailed in quick electronic (text, webpage) messages. No official work is done without consent. I have researched similar Haldex services, etc. and Euro Clinic’s prices are fair. However, the staff is the difference. They communicate well and are willing to answer questions. All shops go through ups and downs. Euro Clinic in my 5 years of bringing my Audi, seems to be getting better.

Owner's reply
Thank you for sharing your experiences with Euro Clinic! We're thrilled to hear that you've had only good experiences with us and that you find our system and staff to be great. Our goal is to keep our customers informed and involved throughout the service process, and we're glad to hear that our system never leaves you guessing about what's happening with your vehicle. We take pride in our detailed inspections and transparent communication, and we're pleased that you find our prices fair compared to similar services. Thank you for choosing Euro Clinic for your Audi's maintenance and repair needs for the past five years. We look forward to continuing to provide you with excellent service in the future!
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Jaxon Rogers profile picture
Jaxon Rogers
March 17, 2025
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Always super helpful and do everything they say they will do. Will definitely use them again.

Owner's reply
Thank you, Jaxon! We’re so happy to hear that you’ve had such a positive experience with us. It’s always our goal to provide the best possible service. Your support means so much to us and we look forward to welcoming you back next time!
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Alexander C profile picture
Alexander C
February 17, 2025
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They were amazing. I had to get my car fixed ASAP because I needed to get to work the next day and it was fixed before the timeframe they gave me. Absolutely amazing customer service, too.

Owner's reply
Thank you for the awesome review, Alexander! We’re so glad we could get your car fixed quickly and make sure you were all set for work. It was our pleasure to help, and we really appreciate the kind words about our service! We look forward to taking care of your vehicle again in the future!
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Vinh Pham Thai Nguyen profile picture
Vinh Pham Thai Nguyen
February 5, 2025
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I want to give Euro Clinic a huge shout-out. I took my 2022 Merz GLA35 AMG to them to replace the front breaks. Just done in 2 hours. They are like your family in which you can believe. If you live in or near San Jose/ Santa Clara, give them a call. Excellent to work with!

Owner's reply
Thank you so much, Vinh, for your kind words! It means a lot to us that you trusted Euro Clinic with your Mercedes GLA35 AMG. Your support and recommendation truly mean the world to us. Thank you for being part of the Euro Clinic family and we’re always here for you!
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Neil Smith profile picture
Neil Smith
January 25, 2025
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Although Euroclinic didn't work on my car, they did work on my 74-year-old dad's Golf. Unfortunately they missed the actual issue (a broken wiring harness) and recommended a whole new transmission, so he went elsewhere for a second opinion. When he came back to them and told them the outcome, Ron at Euroclinic refunded everything. Talk about ethical! I would definitely trust them to do the right thing.

Owner's reply
Thanks so much, Neil! We really appreciate your understanding and your trust in our commitment to doing the right thing. We’re sorry for the initial misdiagnosis, but we’re really glad we were able to make it right. It’s always our priority to take care of our customers, and we’re happy we could earn your confidence. If you ever need anything in the future, don’t hesitate to reach out!
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Steve Phillips profile picture
Steve Phillips
January 15, 2025
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They were prompt, fair, very friendly, and gave me some great recommendations for other items that could use some maintenance, but were not at all pushy. They have become my go-to shop for all of my vehicles. And the courtesy ride to my house after dropping off my car was pleasant and entertaining, thanks to the friendly driver Xavier.

Owner's reply
Steve, we are so glad you had a smooth experience with our team! Being prompt, fair, and friendly is exactly how we like to do things, and we are happy the recommendations were helpful too. It is always our goal to keep you informed and feeling confident about your vehicle!
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Jason Cisneros profile picture
Jason Cisneros
January 15, 2025
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Always takes care of me and my '18 giulia quadrifoglio

Owner's reply
Thank you for the kind words, Jason! We're so glad that we've been able to take great care of you and your '18 Giulia Quadrifoglio. We appreciate your trust and look forward to serving you for many more miles. See you next time!
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We Dan profile picture
We Dan
January 13, 2025
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I came here because my brakes were making strange noises sometimes. They spent an hour thoroughly inspecting my car and honestly told me that my brake pads still had 90% of their life left. They also checked other parts of the car and found no issues. In the end, they spent another 15 minutes cleaning up oil that had spilled the day before when I got my oil changed at Jiffy Lube. And all of this was completely free. I highly recommend this place to everyone. They are honest and professional and won’t come up with unnecessary repairs just to make money.

Owner's reply
Thank you for the great feedback, Dan! We're so glad to hear that you had a positive experience with our team. We're so happy we could thoroughly inspect your car and take care of the oil spill cleanup. We truly appreciate your recommendation and look forward to seeing you again in the future! Thanks for choosing Euro Clinic!
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Henry Lien profile picture
Henry Lien
January 10, 2025
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+1
Euro clinic did a solid diagnosis and fix for the front suspension rattles. Thank you so much!

Owner's reply
Thank you for the great review, Henry! We're so glad we were able to diagnose and fix the front suspension rattles for you. Your feedback means a lot to us, and we appreciate you trusting us with your vehicle. See you next time!
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Sharjeel R. profile picture
Sharjeel R.
January 10, 2025
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Took my GTI in for some maintenance work this week. Was assisted by Ron and Roman. The pair of them were very professional. Ron frequently took me to the back to see my car as it was being worked on by Roman, who was able to answer all of my questions succinctly. Very clean shop & great rates - definitely taking my GTI back.
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Old School A Tribute to the 60's profile picture
Old School A Tribute to the 60's
January 6, 2025
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Great facility. Very clean! Explained everything clearly & did what they said they were going to do at a reasonable price. Very knowledgeable.

Owner's reply
Thank you for the fantastic review! We're so glad to hear that you had a great experience with us. We truly appreciate your kind words about our clean facility, clear communication, and knowledgeable team. We’re grateful for your support and look forward to seeing you next time!
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Nick Phillips profile picture
Nick Phillips
January 5, 2025
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Owner's reply
Thank you, Nick, for the 5-star review! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again in the future!
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Jessica N. profile picture
Jessica N.
January 2, 2025
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Took my Audi here to get my rear brake pads replaced. Service was very good and professional. They also offered a shuttle service for me to get a ride to my office nearby after I dropped off the car. Would recommend.
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Chris G profile picture
Chris G
December 23, 2024
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Great shop, they’re honest and do amazing work. Highly recommend

Owner's reply
Thank you, Chris! We’re so grateful to hear you value our honesty and workmanship. Your recommendation means the world to us, and we’re always here for you!
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Garry Kwan profile picture
Garry Kwan
December 21, 2024
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Excellent experience on replacing my GTI clutch! Completed the repairs quickly and at a fair price.

Owner's reply
Thank you, Garry, for sharing your kind words! We're so glad we could help with your GTI clutch replacement and provide a smooth experience. If you ever need anything else, don't hesitate to reach out—we're always here for you!
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Gregoryi8 profile picture
Gregoryi8
December 14, 2024
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+1
Real deal and good folk. I have a 2017 A3 w/ 100k+ miles. Needed work done for an oil leak in the cam cage sealing area. They were upfront and fair. Thank y’all very much.

Owner's reply
Thank you for the great review, Gregory! We're so glad to hear you had a positive experience with us. We appreciate your trust, and we're happy to have helped with your Audi's needs. If you ever need anything in the future, don't hesitate to reach out—we’re always here to help!
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Justin Shepard profile picture
Justin Shepard
December 13, 2024
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I was absolutely blown away by my experience at Euro Clinic. The entire team was friendly, welcoming and extremely knowledgeable. This is truly what the standard should be in the automotive service industry. Euro Clinic delivered in every way possible while making me feel valued and appreciated. Additionally, they honor Veterans and offer a discount. I can’t thank you all enough, I will definitely be back!

Owner's reply
Thank you so much for the heartfelt review, Justin! We're thrilled to hear how impressed you were with your experience at Euro Clinic. It means the world to us that you felt welcomed, valued, and appreciated by our team. We’re proud to honor Veterans and can’t wait to welcome you back next time you need us—thank you for choosing Euro Clinic!
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Paul Kostecki profile picture
Paul Kostecki
December 5, 2024
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Exemplary service! Friendly staff with time to chat and a comfy waiting room with drinks, snacks and Formula 1 on tv. Knowledgeable mechanic that took time to show me the issues in person, clean shop. It was definitely a high end experience.

Owner's reply
Thanks so much for the wonderful review, Paul! We're so glad our mechanic could walk you through the issues and that it made a lasting impression. It's great to know you enjoyed the experience, from the comfy waiting area to the service. We really appreciate you taking the time to share your thoughts, and we look forward to seeing you again!
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Rajeev Ahlawat profile picture
Rajeev Ahlawat
November 22, 2024
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Amazing service. I have been with Euro clinic since last 3 years now. Every time I get a detailed explanations with pictures and they work with me explaining everything. I have got my regular services done, cam plate changed, and control arms replaced for my 2013 A4 Audi. Their service comes with 3 years warranty. I am very pleased with their services.

Owner's reply
Thank you for your loyalty over the past three years, Rajeev! We're so happy to hear you've had consistently great experiences with us and appreciate the detailed communication and quality service we provide. It’s always a pleasure working on your Audi, and we’re glad our warranty and thorough care bring you peace of mind. We look forward to welcoming you back next time!
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Chris Devore profile picture
Chris Devore
November 20, 2024
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I recommend Euro Clinic to anyone who wants the repairs done right. The staff is friendly and knowledgeable, and the entire garage is top notch and professional. Thanks again!

Owner's reply
Thank you, Chris, for the fantastic review! We're so glad to hear you had a great experience at Euro Clinic. We truly appreciate your trust in our team and look forward to serving you again in the future!
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Kai He profile picture
Kai He
November 13, 2024
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Very nice facility, clean shop and nice waiting area. You can easily work on your laptop while you wait for your car to be serviced. The advisor even led me to the lift to show me actual issues with my car so all work is 100% transparent. Highly recommended.

Owner's reply
Kai, thank you for the fantastic review! We’re so happy to hear that you enjoyed our facility and service. It’s important to us that you feel informed and comfortable while your car is being worked on, and we’re glad to know that made a difference for you. We truly appreciate your recommendation and look forward to welcoming you back next time!
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Fitzgerald Agustin profile picture
Fitzgerald Agustin
November 11, 2024
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Been coming here for all my vw/audi needs since Bernard had his shop on al camino. Honest and good guy and does quality work. His team is up to par with him as well. Highly recommend this shop for any euro needs.

Owner's reply
Thank you, Fitzgerald!
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Van Bagley profile picture
Van Bagley
November 6, 2024
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Great to work with such a knowledgeable team. I had gone to other shops that failed to come up with a solution to repair my V10 TDI. Euro Clinic thought it thru and put me back on the road.

Owner's reply
Thank you so much for your kind words, Van! We're so happy that our team could find the solution for your V10 TDI and get you back on the road. It was a pleasure working with you, and we appreciate your trust in us!
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Florin Lapustea profile picture
Florin Lapustea
November 4, 2024
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Very professional staff. Explained the car issues clearly while documenting and using pictures. A little pricey, but they offer discounts periodically.
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Pieter Kapsenberg profile picture
Pieter Kapsenberg
November 4, 2024
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+0
Bernard and team worked tirelessly to solve a mysterious front end rattle in my Lamborghini Huracan that had been plaguing me for a long time. So great to have that solved now! Communication was great, daily updates via text with pictures. Highly recommend!!

Owner's reply
Thank you so much for your review, Pieter! We're delighted to hear that Bernard and the team were able to solve the rattle in your Lamborghini Huracan. It's wonderful to know that our communication and updates made your experience smooth and reassuring. We truly appreciate your recommendation and look forward to assisting you with any future needs!
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Kasra Naftchi-Ardebili profile picture
Kasra Naftchi-Ardebili
November 1, 2024
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Owner's reply
Thank you, Kasra, for the 5-star review! We appreciate your support and look forward to continuing to provide you with top-notch service for all your automotive needs!
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Shogo Ishii profile picture
Shogo Ishii
November 1, 2024
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Despite what other reviews have said, Jenny, Ron, and the whole staff over at Euro Clinic have provided nothing but support and solutions to good customer service.
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Yong Sohn profile picture
Yong Sohn
November 1, 2024
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They provide good communications and detailed service records with photos

Owner's reply
Thank you for your wonderful review, Yong! We’re glad to hear you appreciated our communication and detailed service records. Your satisfaction is our priority, and we look forward to continuing to provide you with great service in the future!
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Chad Maze profile picture
Chad Maze
October 24, 2024
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Outstanding attention to detail.

Owner's reply
Thank you, Chad! We appreciate your kind words about our attention to detail. It means a lot to us that you noticed! We're here for any of your future service needs. See you next time!
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wm. christman profile picture
wm. christman
October 14, 2024
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Always excellent and friendly service!

Owner's reply
Thank you so much for the wonderful review! We're so glad to hear that you consistently experience excellent and friendly service at Euro Clinic. We appreciate your trust and look forward to serving you again!
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Neko C. profile picture
Neko C.
October 12, 2024
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Potentially can be great place to maintenance your car, but sales team is tricky. You cannot talk to mechanic. I found Euro Clinic on Yelp, and decided to go for diagnosis & repair for oil leak in my 2010 Porsche 911. Sales team was very friendly. At the end of the day, I got a call from sales team. They said "We found your brakes are time to replace. We recommend 60000mile service. The cost is $$$$. Do you want to go?" What!? I was getting upset. I came here for diagnosis & repair for oil leak. I asked what is going on. Sales team just recommended oil change. I already paid for diagnosis $270. I decided to go only oil change. After I picked up my car, I noticed huge performance improvement in the engine feel (My 911 had rpm drop issue for long time). I don't see oil leak any more. I think mechanic here know Porsche very well. For brake replacements, I went back to my usual place for saving a few hundred dollers. But, later I recived promo from Euro Clinic. With promo, the price is competitive. This is like Comcast sales. If you say no, later you will get 'What about this price?'. I don't like this kind of hassle. Parts price is reasonable. Their labor fee is 20-80% higher without promo. Based on my great experience from Euro Clinic, higer labor fee is reasonable to me. My only concern is Sales Team, and you cannot talk to mechanic.
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Eric Adkisson profile picture
Eric Adkisson
October 10, 2024
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They were able to get my car in and fixed on the same day and even provided a shuttle from and to the shop when my car was finished.
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Matt profile picture
Matt
October 4, 2024
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Posted on Yelp Yelp
Mithun C. profile picture
Mithun C.
October 2, 2024
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I've been taking a bunch of my Audi's to Euro Clinic since 2019 (back when they were called Dub Clinic). In fact, the moment my factory warranty is done, I have just defaulted to Euro Clinic for the last ~6 years. I even decided to take my in-warranty RS6 to them, instead of the dealer, to get an OEM dashcam installed because I simply didn't trust the dealer to handle my brand new car with care. And the reason is simple; they're honest, do a quality job for a fair price. In this day and age, especially in the Bay Area, finding a business that doesn't just want to make a quick buck off you is pretty much impossible. I would strongly recommend them to anyone looking to make sure their car is well maintained, knowing full well that the work done is solid and you paid a fair price for it.
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Mark Winokur profile picture
Mark Winokur
September 23, 2024
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I was looking for an alternative to my dealership for both general service and repairs. I took to Google and came upon Euro Clinic. For my first visit I was in need of an oil change and repair of an oil leak. An oil leak that my dealership failed to fix on two separate appointments. Euro Clinic successfully repaired in one visit. Additionally, the service technician took me out to the service bay to show me the leak and the repair that would be done. They repaired the leak and completed the oil change while I waited. I was pleased to be able to save money too! I have just completed my second appointment at Euro Clinic and could not be more pleased with the service and customer service. Initially I brought my car in for an oil change and front brakes, but on further analysis my car was in need of a valve cover gasket. The line of communication between me and Jenny of Euro Clinic was excellent. Their updates on a timely basis were very much appreciated. My repairs were split over two days and during the final quality check an additional issue arose that would delay me getting my car as planned. Ron, Euro Cliniic's General Manager spoke to me and provided me with options to minimize my commuter issues for me and my wife. Today, you rarely find that personal touch and customer service. They identified the cause of the issue that would delay in me getting my car and made the repair. No additional charge to me! You don't find that service very often! Euro Clinic is an outstanding source for auto repair. Their quality of workmanship is second to none! Their customer service is#1! Thank you Euro Clinic!

Owner's reply
Thank you for sharing your outstanding experience at Euro Clinic! We're delighted to hear you were greeted and felt well taken care of by our team! Jenny and Roman's attention to detail in reviewing their findings with you is exactly the level of service we aim to provide. Thank you for recommending Euro Clinic, and we look forward to welcoming you back in the future!
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Jing Meng profile picture
Jing Meng
September 11, 2024
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Owner's reply
Thank you, Jing!
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Vishwa Prakash A profile picture
Vishwa Prakash A
September 11, 2024
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I find this service center very professional. They have an online way of scheduling appointments and a thorough check in process to catch all issues. They usually point out the precise problems along with detailed pics a couple of hours after dropping off the car. They justify every step taken and wait for my approval to proceed. The labor charges are slightly on the higher side but I’m happy to pay given the quality of service they provide.

Owner's reply
Hi Vishwa, Thank you so much for your thoughtful feedback! We’re glad to hear that you appreciate our professional approach and the convenience of our online scheduling, we love the convenience it offers our customers! Providing detailed diagnostics and transparent communication is very important to us, and we're happy to know it makes a difference for you. We look forward to serving you again!
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Anthony Erdenetuguldur profile picture
Anthony Erdenetuguldur
September 9, 2024
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Jenny and the team at the Euro Clinic were exceptional in quickly diagnosing and resolving the mechanical issue with my vehicle. Not only did they get it back in top condition, but they also took the time to highlight key maintenance needs that required attention. I'm thrilled to have found a reliable shop for my Mercedes repair and maintenance needs, and I will definitely be returning for all my future vehicle requirements.

Owner's reply
Hi Anthony, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Jenny and the entire Euro Clinic team. Providing swift, reliable service and keeping our customers informed about their vehicle’s needs is our top priority. We're grateful for your trust in us for your Mercedes repairs and maintenance, and we look forward to assisting you with all your future automotive needs. See you next time!
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David Ballesteros profile picture
David Ballesteros
September 2, 2024
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Quick response to get service

Owner's reply
We are so happy you felt heard and we were able to get you serviced in a timely fashion. Thank you for sharing your experience with us at Euro Clinic, please come back and see us for any of your vehicle needs!
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Jerry Johns profile picture
Jerry Johns
September 1, 2024
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Through, quick, patient, and at a fair price. I bring my Audi S4 here over the dealership after having poor experiences there, and Jenny and folks have taken great care of my car. A repeat customer, and will be for some time.

Owner's reply
Thank you, Jerry!
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scott navarrete
August 27, 2024
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+3
I want to give Euro Clinic a huge shout out. I took my 2021 Polestar 2 to them to install a lowering kit. It came out awesome! They got it done in one hassle free day, no issues. I know that there isn't a lot of us P2 owners out there at the moment but if you live in or near San Jose/ Santa Clara, give them a call. Excellent to work with!

Owner's reply
Hi Scott, Thank you so much for the shoutout! We’re thrilled to hear that you’re happy with the lowering kit installation on your Polestar 2. It’s always exciting to work on such a unique and innovative car, and we’re glad that you had a hassle-free experience with us. Your recommendation means a lot, especially within the Polestar community. If you ever need anything else, feel free to reach out. Safe driving, and enjoy your newly lowered P2!
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Chaitanya Kota profile picture
Chaitanya Kota
August 26, 2024
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Owner's reply
Thank you, Chaitanya!
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Joe Dickens profile picture
Joe Dickens
August 26, 2024
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Euro Clinic is top notch. They serviced my Audi like the pros that they are. They kept me updated on the progress of the service and sent a very detailed after service report. Highly recommend!!

Owner's reply
Hi Joe, Thank you for the fantastic review! We're delighted to hear that you had a top-notch experience with us and that our team took great care of your Audi. Keeping you updated and providing a detailed after-service report are part of our commitment to excellent customer care. We truly appreciate your recommendation and look forward to assisting you again in the future!
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Prudence Garcia profile picture
Prudence Garcia
August 23, 2024
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I’ve been going to Euro Clinic for my car whenever I need service and car check with good results ,the people are great and the staff always welcome me with a smile and friendly attitude. My experience with Euro clinic has been great.Good customer service.

Owner's reply
Hi Prudence, Thank you so much for your continued trust in Euro Clinic! We're thrilled to hear that you've had consistently positive experiences with our team. It’s wonderful to know that our friendly staff and quality service have made a lasting impression. We truly appreciate your loyalty and look forward to serving you and your car with a smile every time!
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Jester A. profile picture
Jester A.
August 23, 2024
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+0
I was pleasantly surprised to find that Euro Clinic doesn’t just work on European cars. They handled my Mazda 3 with ease. I booked my appointment a week in advance, but just two days before, my tire burst! I informed them I’d be significantly late, and they were more than accommodating. The staff were incredibly patient with my concerns and provided textbook-level service. They were fully transparent in providing me with a comprehensive overview of areas of concern and even sent pictures to help me follow along with their notes. Their warm and professional communication stood out just as much as their service. I highly recommend Euro Clinic for their expertise and customer care

Owner's reply
Hi Jester, Thank you so much for your thoughtful review! We're thrilled to hear that you had a great experience at Euro Clinic and that we could take care of your Mazda 3 with ease. We always strive to be accommodating, so we’re glad we could adjust to your schedule when your tire burst. It’s wonderful to know that our team’s transparency, communication, and service made a positive impact. We truly appreciate your recommendation and look forward to assisting you again in the future!
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Chris F. profile picture
Chris F.
August 18, 2024
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Great shop, highly recommend! I took my Audi here for a few years (for both routine service and some aftermarket installs) - the prices were very fair and Bernard was always super friendly & helpful!
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Nollie Rosario profile picture
Nollie Rosario
August 15, 2024
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Flexibility in making my appointment and has delivered on time with reasonable cost.

Owner's reply
Hi Nollie, we’re glad we could accommodate your busy schedule and get your vehicle in for service at a time that worked for you. We know that service or repairs often come at the most inconvenient times, so we’re happy we could provide competitive pricing and get you back on the road safely. Please don’t hesitate to reach out if you have any questions!
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DeWayne Granberry profile picture
DeWayne Granberry
August 15, 2024
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+1
Great service and quality work. Installation of new wheels and minor maintenance issues

Owner's reply
Thank you, DeWayne!
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Ankur Tiwari profile picture
Ankur Tiwari
August 12, 2024
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My Porsche goto shop for a long time! Great staff. Great service.

Owner's reply
Hi Ankur, We're so glad you had a wonderful experience with us at Euro Clinic. Please reach out if you have any questions!
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Jody Dartez profile picture
Jody Dartez
August 9, 2024
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Amazing service and attention to detail. Lobby looked ultra modern and clean! Love the phone chargers…I’ll be back

Owner's reply
Hi Jody, Thank you so much for the fantastic review! We’re thrilled to hear you enjoyed our service and noticed the details we put into our lobby. We're glad the phone chargers were a hit too! We look forward to welcoming you back soon!
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Kien Tran profile picture
Kien Tran
July 30, 2024
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Super professional staffs. Took my bmw x7 there which is the first independent shop after my warranty expire. I had a great experience. They were very details with what they are doing and will send you photos and videos of findings. Price is not cheap but I can trust them to take care of my car.

Owner's reply
Thank you so much for your kind words and feedback, Kien! We're thrilled to hear that you had a great experience with our team and that you found our staff professional and detailed. It's our goal to provide thorough and transparent service, so we're glad you appreciated the photos and videos of our findings. We understand that maintaining a BMW X7 can come with a cost, and we're committed to ensuring you receive top-quality care that you can trust. We look forward to taking care of your car in the future!
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Ban Dough profile picture
Ban Dough
July 19, 2024
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Great service all around. Highly recommend 🤝

Owner's reply
Thank you, Ban, we appreciate you and your recommendation!
Posted on Yelp Yelp
Darry S. profile picture
Darry S.
July 10, 2024
YelpYelpYelpYelpYelpVerified
First time using EC to service my car. Great experience. Sound recomendations. Nice to support a fellow Santa Clara business owner. -Smitty
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Jaquill Scott profile picture
Jaquill Scott
July 4, 2024
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Euroclinic is the best and they have a rockstar staff that is very welcoming. They are always communicative with the work being done and their prices are extremely fair as well. They know what they’re doing there from top to the bottom and I’d trust no one else with my Audi.

Owner's reply
Hi Jaquill, We're thrilled to hear you found our staff welcoming and communicative! Transparency throughout the repair process is important to us, and we're glad you felt that way. Thank you for trusting us with your Audi, and for your continued support.
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dma 94 profile picture
dma 94
June 27, 2024
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I have been taking my VW to this shop for a few years now back when it was Dub Clinic. The shop always responds to my inquiries in a timely manner and tries to get my car back to me as quickly as possible. My car is old and the miles I put on it since I was a high schooler weren't gentle. Meaning I have to bring them my car most of the time to fix something that has gone wrong. Pretty sure they would rather enjoy putting on fun stuff or making the car nicer instead of fixing broken things. If you need a shop to work on your car and are finnicky about which ones work on your euro car, bring it here and see what they can do. I took the chance a few years ago and have been back every time I need something done.

Owner's reply
Thank you so much for your loyalty and trust over the years! We're grateful that you've chosen to bring your VW to us since the Dub Clinic days. It's our pleasure to respond to your inquiries promptly and work efficiently to get your car back to you as quickly as possible. We understand the challenges of maintaining an older car with high mileage, and we're here to help keep it running smoothly for you. Whether it's routine maintenance or addressing unexpected repairs, we're committed to providing reliable service that meets your needs. We appreciate your recommendation to others who are particular about where they bring their Euro cars. It means a lot that you've continued to choose us whenever your vehicle needs attention. Thank you again for your ongoing support—we look forward to serving you in the future!
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Deb Gardner profile picture
Deb Gardner
June 24, 2024
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This is the best experience I've had with an Auto Shop, from the excellent customer service, super friendly staff, online check in and out process and status updates! I come from a family well versed in auto mechanics from my father who worked at one of the largest dealerships in San Francisco, and brother and son who are highly skilled. Because they are retired or too far, I needed to find a shop that was in my neighborhood, skilled, trustworthy and provided world class customer service. I found them, at Euro Clinic! YAY FOR ME! Thanks Euro Clinic! :o)

Owner's reply
Hi Deb, Thank you so much for your glowing review! We're thrilled to hear that your experience at Euro Clinic surpassed your expectations. Providing excellent customer service, a friendly staff, and a seamless online check-in and status update process are all priorities for us. It's wonderful to know that you've found a shop that meets your high standards for skill, trustworthiness, and customer service. We're honored to have earned your trust and appreciation. YAY for you indeed! Thanks again for choosing Euro Clinic—we look forward to continuing to provide you with world-class service! 😊
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Izzy_15 9 profile picture
Izzy_15 9
June 24, 2024
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Owner's reply
Thank you for your 5-star review!
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Allan Alibudbud profile picture
Allan Alibudbud
June 24, 2024
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+1
I damaged a harness whilst changing ignition coils but it's been way too hot to do troubleshooting. I decided to give their shop despite it was a bit of drive from my home. Their customer service was FANTASTIC as well their knowledge of the vehicle. They kept me up to date on what they were doing and pricing for labor was fair. Although I could have installed a part myself I had them do it and gladly paid for the extra labor because I was so impressed with their overall service. Side note, they had a mint Audi A3 to shuttle me around, nice touch...

Owner's reply
Hi Allan, Thank you for sharing your experience! We're glad to hear that despite the initial challenge with the damaged harness, you found our customer service and vehicle knowledge to be fantastic. Keeping you updated on the progress and pricing is important to us, and we're pleased that you found our labor pricing fair. It's great to know that you chose to have us install the part and appreciated the overall service enough to justify the extra labor cost. We're also happy you enjoyed the Audi A3 shuttle—it's our pleasure to provide that extra touch of comfort. Thank you again for choosing us, and we look forward to serving you in the future!
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Bill Chen profile picture
Bill Chen
June 18, 2024
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I've taken my VWs and Audi to Bernard since he was a one-man shop based in Santa Clara. Now's he's running his own shop with a lot more bays (7?) and solid techs to do the work, still great service and competitive prices. Work authorizations are still well explained prior to service which is nice and appreciated. They also started to offer a porter (shuttle) service, which is great! :) Thanks EuroClinic! :)

Owner's reply
Hi Bill, Thank you for your loyal support over the years! We're thrilled to hear that you've been with Bernard since his early days and continue to trust us with your VWs and Audi. We're proud of our expanded facilities and skilled technicians who maintain the same great service and competitive prices. It's wonderful to know that you appreciate our clear work authorizations and the new porter service—we aim to make your experience as convenient as possible. Thanks again for your kind words and for choosing us for your automotive needs!
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Jonathan Margaretich profile picture
Jonathan Margaretich
June 17, 2024
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Very transparent and professional services. I am extremely pleased with the end results

Owner's reply
Hey Jonathan, Thank you for your kind words! We're thrilled to hear that you found our services transparent and professional. We're glad you're extremely pleased with the end result. Your satisfaction is our top priority, and we look forward to serving you again in the future!
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Sebastian Roj profile picture
Sebastian Roj
June 13, 2024
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I've been customer of Euro Clinic since 2016. They helped to maintain our 2005 Passat TDI as well currently 2019 Jetta. The owner, Bernard, and his crew are down to earth persons, very knowledgable about VW, Audi and any european cars. Recently, they did pre-sale checkup on a Audi Allroad that I was very interested. Fortunately, they found some issues which would require substential repair cost, if I wouldn't check. All findings (photos) and estimates are provided to customer. As such we've decided to not to take the car. I highly recommend Euro Clinic for any automotive issues.

Owner's reply
Thank you for your wonderful review and for being a loyal customer since 2016! We're delighted to hear that Bernard and the team have been able to assist you with your vehicles over the years. It's great to know our pre-sale checkup on the Audi Allroad helped you make an informed decision, this is why we offer this service! Your trust and recommendation mean so much to us. If you ever need anything else, don't hesitate to reach out. We're here to help with all your automotive needs!
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Armando Castellanos profile picture
Armando Castellanos
June 8, 2024
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I strongly recommend for any mechanical issues if you own an Audi. Turnaround time exceeded my expectations as well as the quality’s work. Their warranty guarantees their work.

Owner's reply
Hi Armando, Thank you for your strong recommendation! We're delighted to hear that our turnaround time and quality of work exceeded your expectations. It's great to know that you appreciate our warranty, which guarantees our work. We're here to help with any mechanical issues your Audi may have in the future. Thanks again for your trust and support!
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Marcelo Samaniego Jr profile picture
Marcelo Samaniego Jr
May 31, 2024
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Owner's reply
Thank you, Marcelo!
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Sara Iversen profile picture
Sara Iversen
May 28, 2024
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I recently had a phenomenal experience at Euro Clinic in Santa Clara and I feel compelled to share. Land Rover Rookie mistake, but I recently had my dog (60lbs) in the car and to eliminate the passenger seat belt alarm, I buckled the belt….and then put the chest strap behind the headrest. Don’t do this. The two fix options are expensive and involve reupholstery. From the moment I first reached out, Jenny & Ron went above and beyond to assist me. Their expertise and kindness were evident throughout the entire process. Jenny was able to slot me into an afternoon appointment that day. When I arrived, Ron came out and knew exactly what the problem was and what the two fixes were. Unless…just maybe, if there was a little slack in the belt…maybe we could fix this without tearing up the back of the seat or cutting the belt. He came back out with a few wrenches and took the seat off its rails and together we were able to shift and shimmy the locked belt over the headrest. Picture that iconic episode of Friends with the sofa, but in a Range Rover Evoque instead of the hallway. Despite the complexity of the problem, Ron’s creativity and quick thinking, time and patience had me back on the road in :15 minutes. Yes, :15. But what truly amazed me was their generosity, Ron did not charge me for the repair. Euro Clinic went above & beyond and demonstrated an exceptional level of customer care and community spirit. They have a customer for life, and I will recommend them to everyone I know. Thank you, Euro Clinic, for turning a stressful situation into a positive experience. Your kindness and expertise made all the difference!

Owner's reply
Hi Sara, Thank you so much for sharing your phenomenal experience at Euro Clinic! We're thrilled to hear that Jenny and Ron were able to assist you with such expertise and kindness. It's great to know that Ron's quick thinking and creativity helped resolve the seat belt issue without expensive repairs. We're glad we could turn a stressful situation into a positive one for you. Your kind words and recommendation mean a lot to us. We're honored to have earned your loyalty and look forward to serving you and your Land Rover in the future. Thank you for being a part of our community!
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Sara I. profile picture
Sara I.
May 28, 2024
YelpYelpYelpYelpYelpVerified
I recently had a phenomenal experience at Euro Clinic in Santa Clara and I feel compelled to share. Land Rover Rookie mistake, but I recently had my dog (60lbs) in the car and to eliminate the passenger seat belt alarm, I buckled the belt....and then put the chest strap behind the headrest. Don't do this. The two fix options are expensive and involve reupholstery. From the moment I first reached out, Jenny & Ron went above and beyond to assist me. Their expertise and kindness were evident throughout the entire process. Jenny was able to slot me into an afternoon appointment that day. When I arrived, Ron came out and knew exactly what the problem was and what the two fixes were. Unless...just maybe, if there was a little slack in the belt...maybe we could fix this without tearing up the back of the seat or cutting the belt. He came back out with a few wrenches and took the seat off its rails and together we were able to shift and shimmy the locked belt over the headrest. Picture that iconic episode of Friends with the sofa, but in a Range Rover Evoque instead of the hallway. Despite the complexity of the problem, Ron's creativity and quick thinking, time and patience had me back on the road in :15 minutes. Yes, :15. But what truly amazed me was their generosity, Ron did not charge me for the repair. Euro Clinic went above & beyond and demonstrated an exceptional level of customer care and community spirit. They have a customer for life, and I will recommend them to everyone I know. Thank you, Euro Clinic, for turning a stressful situation into a positive experience. Your kindness and expertise made all the difference!
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Michael Riepe profile picture
Michael Riepe
May 27, 2024
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After one bad experience too many being overcharged at the dealer, I found Euro Clinic (then called Dub Clinic),and it’s been my Audi’s go-to place for service ever since. Love the old Car Talk show? This is where to find the local version of Click and Clack. They tell me what my car needs, and what the dealer says I need but can actually wait. They examine the car with a stethoscope (no joke) to find small problems that could become big problems later. Get factory trained technicians at half the price, what’s not to love? I’ll never take my Audi anywhere else!

Owner's reply
Hi Michael, Thank you for sharing your fantastic experience! We're delighted to be your Audi's go-to auto repair shop and appreciate your comparison to the Car Talk show—what a compliment! Our goal is to provide honest, thorough service, from diagnosing potential issues early to offering factory-trained expertise at a fair price. We're thrilled to have earned your trust and loyalty, and we'll always be here to take great care of your Audi.
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Brandon Demory profile picture
Brandon Demory
May 10, 2024
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This place does a great job. Competitive pricing, compassionate staff, and they genuinely look after the customer. I have been here multiple times now ranging from maintenence to larger repairs. They stand by their work. It's hard to find good shops to frequent, but this is definitely one worth it.

Owner's reply
Hi Brandon, Thank you so much for your kind words! We're delighted to hear that you appreciate our competitive pricing, compassionate staff, and customer care. Your repeat visits for both maintenance and larger repairs mean a lot to us, and we're proud to stand by our work. Finding a trustworthy shop can be challenging, so we're honored to be your go-to place. We look forward to serving you again!
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Shawn profile picture
Shawn
May 6, 2024
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Very professional service and helpful staff :)

Owner's reply
Thank you, Shawn!
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Mike Leonard profile picture
Mike Leonard
May 1, 2024
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Bernard, Front Desk Staff & Technician are excellent to work with. Very knowledgeable, polite, & provide a great service. When you have questions about your service a technician will explain the complete work that they provided. I have been using Euro Clinic for 2 years and will continue to do so.

Owner's reply
Hi Mike, Thank you for your wonderful review! We're thrilled to hear that Bernard, our front desk staff, and technicians have consistently provided you with knowledgeable, polite, and great service. We appreciate your loyalty over the past two years and look forward to continuing to serve you at Euro Clinic!
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James Che profile picture
James Che
April 26, 2024
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Had break pads and rotors replaced in two hours on Audi a4. Everything was explained well with details. Big plus for the shuttle pickup and drop off. Definitely recommend.

Owner's reply
Wow, that's fantastic to hear! We're thrilled we could get your breaks and rotors completed quickly on your Audi A4. Thanks for mentioning how well everything was explained – clear communication is important to us. The shuttle service is a plus, glad it was convenient for you. We truly appreciate you recommending Euro Clinic, and thank you for choosing us for your vehicle's needs!
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Oliver Peregrino profile picture
Oliver Peregrino
April 25, 2024
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Brought my 2001 Pontiac Trans Am in for some much needed work. Euro clinic did an excellent job! Communication was awesome! I will be bringing my other vehicles here from now on!

Owner's reply
Thank you for choosing Euro Clinic for your Pontiac Trans AM, Oliver! We're thrilled to hear that you were pleased with the service and communication. We look forward to serving you and your other vehicles in the future!
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dileep mandali profile picture
dileep mandali
April 22, 2024
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Owner's reply
Thank you, Dileep!
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Anew Madrid profile picture
Anew Madrid
April 22, 2024
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Quality work. They know what they are doing and work to a high standard. Recommended for you Audi and VW service needs/wants

Owner's reply
Hi Anew, Thank you for the fantastic review! We're pleased to hear that you appreciate the quality of our work and our high standards. Your recommendation for Audi and VW service means a lot to us. We look forward to serving your vehicle needs in the future!
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Mandy Li profile picture
Mandy Li
April 19, 2024
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Euro Clinic is awesome! I cannot recommend them enough. They have been taking care of my Audi A4 for a few years now and always do a fantastic job. Highly communicative about the repairs that they are doing and always professional. If you’re looking for a shop, this is the one.

Owner's reply
We are thrilled to hear we've earned your trust with your Audi A4! Thank you for the fantastic review and strong recommendation. At Euro Clinic, we understand the importance of specialization, and we're proud of our team's expertise in servicing Audis. We prioritize clear communication throughout the repair process, keeping you informed every step of the way. Knowing you find our service professional is especially rewarding. Thank you again for choosing Euro Clinic, and we look forward to taking care of your Audi for many years to come!
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Mayra Guerra profile picture
Mayra Guerra
April 11, 2024
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Excellent service, welcoming staff and environment. I feel my vehicle is in safe hands. Highly recommended!!

Owner's reply
This review makes our day, Mayra! Thank you for choosing us at Euro Clinic and for recognizing both the excellent service and the welcoming atmosphere we strive to create. Knowing you feel your vehicle is in safe hands truly means a lot to our team. We take pride in providing a positive customer experience from start to finish. Your high recommendation is much appreciated, and we look forward to seeing you again soon!
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Stephanie Baggs profile picture
Stephanie Baggs
March 22, 2024
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Excellent service and customer service. Highly recommend Bernard and Team, honest, reliable and expert quality work. I stumbled upon Dubclinic a few years ago, best “stumble” I ever took. Check them out for all your Audi needs. Very comfortable lobby with excellent work station. Snacks and drinks are a bonus.

Owner's reply
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with Bernard and our team at Dubclinic. We take pride in providing excellent service and quality work, and we're delighted to have earned your recommendation. It's wonderful to hear that you find our lobby comfortable and our workstation convenient. We strive to create a welcoming environment for all our customers. We appreciate your support and look forward to serving you for all your Audi needs in the future.
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Efren Esposo profile picture
Efren Esposo
March 21, 2024
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Owner's reply
Thank you, Efren!
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中嶋宏樹 profile picture
中嶋宏樹
March 20, 2024
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The prompt response and approach to the insurance company were excellent.

Owner's reply
Thank you!
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bill grizzle profile picture
bill grizzle
March 14, 2024
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Very professional

Owner's reply
Hi Bill, Thank you for your review. We look forward to welcoming you back so we can provide you with the 5-star service that we strive to offer to each of our customers! Stay safe, and we'll see you next time.
Posted on Yelp Yelp
Eric S. profile picture
Eric S.
March 13, 2024
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Came into their new location for glass service. The team went out of there way to help schedule with extreme flexibility. I wanted to get the glass fixed asap to get my car back on the road and they worked around the UPS delivery time to get me slotted in literally a few hours after I got the part in hand (same day). In terms of the glass repair, it's much cheaper than the dealership but a bit more expensive than other glass shops. The benefit of doing it here is your work is warrantied by EuroClinic which stands by their work.
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Ethan Chua profile picture
Ethan Chua
March 12, 2024
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Very kind and friendly. I felt like I was cared for and everything was explained to me! Thank you Euroclinic !!!

Owner's reply
Thank you for your kind words! We're thrilled to hear that you had a positive experience at Euro Clinic and felt cared for. Providing excellent customer service and clear explanations is important to us, and we're glad we could meet your expectations. Thank you for choosing Euro Clinic, and we look forward to serving you again in the future!
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Michael Güther profile picture
Michael Güther
March 11, 2024
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Owner's reply
Thank you, Michael!
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elias baltazar profile picture
elias baltazar
March 11, 2024
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I took my 2013 vw Jeta for mechatronic unit problem , they did great replacing the unit and now my car is back on the road again and with a three year warranty.

Owner's reply
Hi Elias, Thank you for trusting us with your 2013 VW Jetta. We're delighted that we could repair your mechatronic unit and get you back on the road. We believe in the value of warranties to provide peace of mind, knowing that we stand behind our work! Stay safe, and we'll see you next time!
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Kennet Martinez profile picture
Kennet Martinez
March 1, 2024
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Owner's reply
Thank you, Kennet!
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Ashok Mehta profile picture
Ashok Mehta
February 29, 2024
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First time right service. Excellent workmanship. Front desk very helpful. Front reception area very clean with free coffee, snacks and comfortable seats. Most important though they did my job in short time, with very competitive price and right the first time. Highly recommend this company for benz services.

Owner's reply
Thank you so much for your kind words! We're so glad to hear that you had such a positive experience with us at Euro Clinic. Providing a welcoming environment and excellent service is always our top priority. Thank you for your recommendation! If you need anything else, feel free to reach out. Thanks again for choosing Euro Clinic to service your Mercedes Benz!
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Vijay Manickam profile picture
Vijay Manickam
February 28, 2024
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Owner's reply
Thank you, Vijay!
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Randy Hoge profile picture
Randy Hoge
February 26, 2024
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I've taken my Audi A3 Quattro to Dub Clinic, now Euro Clinic, several times for various preventative and repair issues over the years. I've always been extremely satisfied with the staff interactions, the diagnoses and issue resolutions. Any communication has always been clear and concise. Any issue which requires a shop's services, I will always consider Euro Clinic first.

Owner's reply
Thank you for your loyalty and kind words! We're thrilled to hear that you've had consistently positive experiences with our team at Euro Clinic (formerly Dub Clinic) for both preventative maintenance and repairs. Clear and concise communication is something we strive for, and we're glad it has resonated with you. Your trust in us and considering Euro Clinic first for any automotive needs means a lot. We look forward to continuing to provide top-notch service for your Audi A3 and keeping it running smoothly. Thank you for choosing Euro Clinic!
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Marc Hebert profile picture
Marc Hebert
February 24, 2024
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Work executed on schedule with good quality...and good communication...this is my go-to repair shop for both my BMW and Mercedes...consistently good service...at a better price than the dealers

Owner's reply
Thank you, Marc! As a family-owned and operated business, this is music to our ears. Thank you for trusting us with the service of both your BMW and Mercedes. We appreciate you very much, and thank you for your continued support!
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Amy Doty profile picture
Amy Doty
February 20, 2024
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Fast, professional and honest service. The shop was clean and the staff were very professional, you could tell they really care about your car. The lobby was warm and the snacks & drinks were a nice touch. I’ll definitely be back!

Owner's reply
Thank you, Amy, for your 5-star review! We've put a lot of effort into creating a warm and welcoming environment at our new shop and lobby. We're thrilled to hear that you found it comfortable as we worked on your vehicle. Stay safe, and we'll see you next time.
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J O E Z C . profile picture
J O E Z C .
February 20, 2024
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+0
Very great business and super welcoming staff with a variety of services. Was informed about problem, cost and time frame of repair needed. Just excellent quality service all around. Thank you Euro Clinic for keeping my GTI on the road!!

Owner's reply
Hi JoeZC, Thank you for your kind words! We're delighted to hear that you had a great experience with our team and services. Keeping you informed about the problem, cost, and time frame is important to us, and we're glad we could deliver excellent quality service. Thank you for trusting Euro Clinic to keep your GTI on the road!
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Ben Shahshahani profile picture
Ben Shahshahani
February 19, 2024
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Great friendly service.

Owner's reply
Thank you, Ben!
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Lance Truong profile picture
Lance Truong
February 17, 2024
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Great customer service, they're fully transparent with your repairs and costs. Would recommend to any fellow euro car owner.

Owner's reply
Hi Lance, We're delighted to hear about your wonderful experience with us at Euro Clinic! Providing excellent service and transparency regarding your vehicle's needs is our top priority. We appreciate you and your recommendation. Thank you! Stay safe, and we look forward to seeing you next time!
Posted on Google Google
raeggan Delapaz profile picture
raeggan Delapaz
February 13, 2024
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Owner's reply
Thank you, Raeggan!
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Tristan Powell profile picture
Tristan Powell
February 8, 2024
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Euroclinic was fantastic. I brought my Jetta to them after attempting to go through the dealership for repairs. The dealership sat on the car for a month with no work being done on the car. Euroclinic performed all the necessary repairs within 2 days and even beat the dealership service price considerably. I would definitely use Euroclinic again whenever I have an issue with my car.

Owner's reply
Thank you so much for your glowing review, Tristan! We're thrilled to hear about your positive experience with Euro Clinic and are happy that we could provide you with efficient and cost-effective repairs for your Jetta. Our team takes pride in delivering top-notch service and exceeding expectations, and we're glad we could get your car back on the road in just a couple of days. We truly appreciate your trust in us and look forward to assisting you with any future car issues. Drive safely, and we'll be here whenever you need us!
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Steven Fong profile picture
Steven Fong
February 8, 2024
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I'm a first-time customer with an Audi A5. I had an appointment and the check-in process was very fast and easy. They performed the services (brake fluid exchange & battery replacement). During the service, they also did a thorough inspection of the vehicle and sent photos of all the inspected areas. They even found and corrected something improper with my last service performed at an Audi dealership (I won't go back there). Euro Clinic did a great job and I will definitely be going back for future services.

Owner's reply
Welcome to the Euro Clinic family! Thank you for choosing Euro Clinic for your Audi A5 servicing and for taking the time to share your experience! Our team strives to provide efficient and thorough service from start to finish, and we're glad to hear that our check-in process was fast and easy for you. It's great to know that you appreciated the comprehensive inspection and the photos of the inspected areas. We're committed to going above and beyond for our customers, and we're thrilled that we could address any issues from your previous dealership service. Thank you for taking the time to leave this review, and thank you for trusting us with your vehicle!
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D'ari Abercrombie (Dee) profile picture
D'ari Abercrombie (Dee)
February 3, 2024
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This place is probably the best automotive shop I've been too. From the website, the communication, the staff, the quality of work, attention to details , and cleanliness. My only gripe is that they don't have a happy hour so I can hang out more often haha. Great place and that sets the bar for what an automotive shop should be like. I'll definitely be back and recommend more customers

Owner's reply
Ha ha, this is one of the best reviews we've had! Thank you so much for the high praise and the feedback regarding happy hour ;) Your praise and recommendations mean so much to us. Thank you, D'ari!
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Jay Altamirano profile picture
Jay Altamirano
February 2, 2024
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Overall this is a Top notch independent shop for me. They were able to help me out with my custom steering wheel install, although there was a bit of issues regarding the start/stop button but that’s not Euro Clinic’s fault. The only reason why I gave them 4 out of 5 stars is because, I called to ask the mechanic whom handed me my keys after the repair to give me a call back coz I had a few questions for him about the wiring. He never called me back which was a bit disappointing. I just brought it to my friend’s shop to have my RS5 looked at which turned out it’s just a defective button from the vendor I bought the steering wheel from.

Owner's reply
Hi Jay, Thank you for sharing your positive experience with Euro Clinic! We're thrilled to hear that you're pleased with the installation of your custom steering wheel. We apologize for any inconvenience regarding the phone tag with Ricky. Our technicians often have busy schedules, making it challenging to connect over the phone. If you ever need further assistance or have questions, don't hesitate to stop by the shop. We'll be more than happy to assist you in person, especially when visuals on the vehicle are necessary. Your feedback is valuable to us, and we appreciate your understanding. Thanks again for choosing Euro Clinic, and we look forward to serving you in the future.
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Joe Lin profile picture
Joe Lin
February 1, 2024
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Dropped my MK7 GTI off to get a CEL looked at along with an overall health check up on the car given its high mileage. Xavi and Jenny took great care of me. Easy folks to work with. Not only are they very professional and friendly, they were all very technically knowledgeable. They also offer a shuttle service within a 7 mile radius for your convenience and a sound proof work/phone booth in their lobby should you need work or take a call from the shop. 11/10 would recommend.

Owner's reply
Hi Joe, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Xavi and Jenny provided excellent care for your MK7 GTI. It's wonderful to know that you found them to be easy to work with, professional, friendly, and technically knowledgeable. We're glad our additional services like the shuttle within a 7-mile radius and the soundproof work/phone booth in the lobby added to your convenience. Your recommendation means a lot to us, and we're here for you whenever you need assistance in the future. Thanks again for choosing our services!
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Denny Laines profile picture
Denny Laines
January 29, 2024
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Great experience and communication. At the end of the service, when I picked up the car, they took the extra time to explain everything. Not the first time or last time at Euro Clinic.

Owner's reply
Hi Denny, Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience and found our communication helpful. Taking the extra time to explain everything at the end of the service is a standard we aim to uphold. We appreciate your continued trust in Euro Clinic and look forward to serving you again. If you have any questions or need further assistance, feel free to reach out. Thanks again for choosing Euro Clinic!
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Paul Schimmeyer profile picture
Paul Schimmeyer
January 25, 2024
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Brought my 2010 BMW for a brake oil change, service was fast 1 hr. And the most I liked was the inspection of the engine bay and under with proof of pictures! Jenny was able to explain what the mechanic does.

Owner's reply
Hi Paul, Thank you for taking the time to share your experience with us! We're delighted to hear that your brake oil change service was swift and efficient. We take pride in our comprehensive approach, and we're glad you appreciated the thorough inspection of the engine bay and under the car, complete with picture evidence. It's fantastic that Jenny could provide insights into the mechanic's work and make the process more transparent for you. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your trust in us and look forward to serving you again!
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Bada Kim profile picture
Bada Kim
January 18, 2024
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Always have a good experience with euroclinic they are always professional and know what they’re talking about. They have friendly staff members and I like how the techs communicate what the issues: findings are.

Owner's reply
We're so glad you have come to expect such a high-level experience with us at Euro Clinic, Bada! Thank you for your continued trust and support!
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Mason Naugle profile picture
Mason Naugle
January 18, 2024
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Very friendly and honest auto shop. I brought my car in half taken apart trying to do my own repair and they took my car in and did the work on it with no hassles. They document everything with pictures and have great communication starting with Jenny. Highly recommend to any european car owners!

Owner's reply
Hi Mason, Thank you for sharing your positive experience with us! We're thrilled to hear that you found our auto shop to be friendly and honest. We're glad you appreciated our documentation process with pictures and commend Jenny for her excellent communication. Recommendations from satisfied customers like yourself mean a lot to us. If you ever need further assistance or have any questions, feel free to reach out. Thank you for recommending us to fellow European car owners. We look forward to serving you again in the future!
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Santiago Rodriguez profile picture
Santiago Rodriguez
January 16, 2024
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Upfront with what to expect, very detailed information on the work done and the findings, the report included pictures detailing the findings and work done, and pictures of the before and after the car was serviced. Excellent customer service.

Owner's reply
We pride ourselves in communication and transparency and are so glad you enjoyed your experience with us while working on your Audi A3! Thank you, Santiago!
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Ryan Grossklaus profile picture
Ryan Grossklaus
January 13, 2024
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Great service level, high quality service/ goods.

Owner's reply
Hi Ryan, Thank you for trusting us with your Audi S4! Come back and see us again for any future repair or maintenance.
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Steven l profile picture
Steven l
January 12, 2024
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My first time coming to the shop and it was great! Excellent customer service, great work and fast turnaround time. I was very well informed about my car before and after (I love my car and don’t trust any ol shop).I was recommended by others to come to Euro Clinic and I recommend as well. If you love your car then take it to people who you can trust. I will be bringing my car here from now on.

Owner's reply
Wow! Steven, this is what review dreams are made of! Thank you so much for your high praise, and we're so glad we were able to welcome you to our Euro Clinic family based on other recommendations. We are Euro car owners ourselves. So, we know the level of trust it takes to put your vehicle in someone else's hands and trust they will take good care of it for you! Thank you for trusting us and allowing us the opportunity to continue taking care of you and your vehicle!
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hugomorenoify
January 11, 2024
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Had service on Q7 TDI done. Great service, communication and follow-up. Highly recommend shop.

Owner's reply
We're so glad you had a wonderful experience with us at Euro Clinic while getting your Q7 TDI serviced! Thank you for trusting us with your vehicle, and please reach out the next time we can do anything for you.
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jan virsunen profile picture
jan virsunen
January 11, 2024
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Owner's reply
Thank you, Jan!
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Kedar Raje profile picture
Kedar Raje
January 10, 2024
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Owner's reply
Thank you, Kedar!
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H G profile picture
H G
January 9, 2024
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I had a fantastic experience with the Euro Clinic. They provided transparent communication about the repairs needed, completed the work agreed upon promptly, and even went the extra mile to ensure my car was running smoothly. Highly recommended!

Owner's reply
Thank you for leaving us this amazing 5-star review! We're happy that you had a fantastic experience with us at Euro Clinic. Please come back and see us again for any of your future vehicle maintenance or repair needs!
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Agnes Lee profile picture
Agnes Lee
January 9, 2024
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Owner's reply
Thank you, Agnes!
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Ryan Scates profile picture
Ryan Scates
January 4, 2024
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+0
Euro Clinic has always been my spot to go to since owning an Audi/VW. Knowledgeable, friendly, and fair when it comes to prices and warranty. Highly recommended if you’re looking for a mechanic to service your vehicle correctly.

Owner's reply
Thank you for being a loyal customer and for your glowing review! We're so thankful to have been your go-to spot for Audi/VW service, and we appreciate your kind words about our knowledgeable and friendly team. Your recommendation means a lot to us, and we look forward to continuing to provide you with top-notch service in the future.
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Kasra Naftchi-Ardebili profile picture
Kasra Naftchi-Ardebili
January 3, 2024
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Owner's reply
Thank you, Kasra!
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Brian Baquiran profile picture
Brian Baquiran
December 26, 2023
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Owner's reply
Thank you, Brian!
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Viet Nguyen profile picture
Viet Nguyen
December 25, 2023
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This place is professional in its service, rendering accurate problem diagnostics and timely repair. The human service is superb, front desk pepple providing friendly interaction and helpful answers. I highly recommend European auto service here

Owner's reply
This means so much to us that you have found a home for your European auto repair needs with us at Euro Clinic! Thank you for the 5-star review and the glowing recommendations!
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Nikolay profile picture
Nikolay
December 24, 2023
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Very professional team. They fixed my 13 years old Audi that had multiple oil and coolant leaks

Owner's reply
Hi Nikolay, We strive to be experts in the European vehicle market, this is why! We have customers that come to us and say, "This other auto repair shop couldn't fix it because it's 10+ years old". All we have to say to that is, we've got you! ;) Thank you for trusting us with your Audi, please come and see us the next time you have any vehicle needs!
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K C profile picture
K C
December 23, 2023
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New shop on Victor Street is beautiful and well equipped, congratulations EuroTeam 😊 I've been going to Bernard for over 10 years, since he rented a stall on El Camino Real in Santa Clara. I've been putting off coming in for over a month because my work schedule has been bonkers. I needed them to look at some white exhaust on my A6 that was becoming more noticeable the last couple weeks in my mirrors while idling at intersections. I googled and I was scared how serious this could be. So I call on the Friday *BEFORE* Christmas and ask if they can fit me in. Jenny says of course, come through. I show up at 330 pm (crazy, I know) and they throw it on the rack while Jenny gives me a tour of the new shop. Friends, I can't make this up. After 15 minutes they called me into the shop to look under the car with them and show me the passenger flex tube downpipe is broken. Turns out I've been seeing moisture because of the crack in my exhaust and it is not a drive ability concern. Euro Clinic is SO HONEST!!! Instead of telling me they can replace the entire downpipe assembly for $1350, they tell me to take it to an exhaust shop so I can get it repaired for << $200. This is a family owned business and you can *trust* them. And this is why I will always take my car to them, bring donuts when I get my car serviced, and refer my friends to them. Honest, reasonable & reliable. Thank you!!!

Owner's reply
Thank you so much for your heartfelt feedback! We're thrilled to have earned your trust and gratitude. At Euro Clinic, honesty and reliability are our priorities. We want to earn your business for a lifetime, not just for a moment. Your support means the world to us!
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Michelle Martino profile picture
Michelle Martino
December 16, 2023
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Euro Clinic went above and beyond in caring for and repairing my car. Every part of their service was exceptional, from their open communication to their excellent craftsmanship. The repairs were perfect, and my car now feels like new. Thanks to the Euro Clinic staff for their professionalism and dedication to customer satisfaction.

Owner's reply
Thank you for your glowing review! At Euro Clinic, exceptional service and craftsmanship are our priorities. We're thrilled to have restored your car to its best and appreciate your recognition of our dedication to customer satisfaction. Please don't hesitate to reach out if you need anything else.
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Miguel Sandoval profile picture
Miguel Sandoval
December 7, 2023
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The best!

Owner's reply
Thank you, Miguel!
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Cathleen Monsell profile picture
Cathleen Monsell
November 22, 2023
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I highly recommend Euro Clinic. In the 50 years that I have owned cars I have never been to an auto repair place that is this high quality in every way. To start off with they were less money than the dealership, their waiting lobby was amazing with snacks and drinks, I had an appointment to have my brakes replaced and they were done in an hour, they are honest and transparent, showed me the measurements of brake wear, did not try to sell or repair things that were not needed, very friendly, competent, and shuttle service! You should try this place! CM

Owner's reply
Thank you for the recommendation, Cathleen! It is great to hear about your positive experience with us at Euro Clinic. Affordable prices, comfortable waiting area, quick service, transparency, and a friendly team – all essentials we strive to provide each of our customers. We appreciate you so much!
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Eric Garnicki profile picture
Eric Garnicki
November 16, 2023
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Great service, quality work. Very well designed facility and lobby. Little longer in wait time than expected but overall a wonderful experience. Highly recommend!

Owner's reply
Hi Eric, We're so glad you had a wonderful experience with us at Euro Clinic. We apologize for the longer-than-expected wait. We take our job seriously and always want to be sure we're sending our wonderful customers safely back on the road, which can lead to a little longer time during that process. Thank you for your understanding and your continued recommendation! You're the best! Thank you!
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Maxwell Lee profile picture
Maxwell Lee
November 15, 2023
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+0
Jenny and Roman @ Euro Clinic were great to talk to in person, over the phone, or via text. I took my 2009 Cayenne here for CSB/driveshaft replacement and they accommodated me as soon as they could while I had the parts expedited to their shop. I like that they provide work estimates directly to your phone, so no need to rifle through papers. Highly recommend, great experience. Beautiful waiting area with snacks and refreshments.

Owner's reply
Hi Maxwell, Thank you so much for taking the time to leave us this wonderful 5-star review! We understand that getting your vehicle maintained and serviced is not always convenient, so we strive to make this as smooth of a process for you as possible. Doing that, sometimes means we talk to our customers via phone, text, or email. Either way, we always have you covered! We're glad we could get your CSB/driveshaft replaced on your 2009 Cayenne. Please come back to see us for any of your future maintenance and/or service needs!
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Cassandra Verner profile picture
Cassandra Verner
November 9, 2023
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Owner's reply
Thank you, Cassandra, for your 5-star review!
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Joe Garcia profile picture
Joe Garcia
November 9, 2023
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Always courteous, helpful, and honest. Highly recommend EuroClinic!

Owner's reply
Joe, thanks bud for your wonderful comments and high praise! Your recommendation means the world to us!
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Mayra Guerra profile picture
Mayra Guerra
November 7, 2023
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Easy to schedule appointments, very attentive personnel, amazing service. Above and beyond!

Owner's reply
We could not ask for a better review, thank you Mayra!
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roberto peñaranda profile picture
roberto peñaranda
October 30, 2023
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It was fast and nice

Owner's reply
Thank you, Roberto!
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Anthony Russell profile picture
Anthony Russell
October 29, 2023
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+1
Always great work and customer service!!

Owner's reply
Thank you, Anthony! We appreciate your review and the awesome pictures you posted to go with it!
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Irfan Basheer profile picture
Irfan Basheer
October 26, 2023
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Owner's reply
Thank you, Irfan!
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Nathan Classen profile picture
Nathan Classen
October 26, 2023
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Another 5 stars for this amazing team! Just has them install a new turbo in my Tiguan. They flat out delivered on all levels. From customer service, customer updates, to performing tests after job completion to ensure you are leaving with no issues! Skip the hassle at any dealerships and go see these guys you won’t be disappointed!

Owner's reply
Hi Nathan, Thank you so much for the glowing review! We're thrilled to hear that you're happy with the turbo installation in your Tiguan. Our team is dedicated to providing top-notch service, from customer updates to thorough testing after job completion. We're glad we could exceed your expectations. Your recommendation means a lot to us—thanks again for choosing us over the dealership!
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frank blohm
October 19, 2023
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Outstanding in every way!!! The dealer quoted me $7,000 for a repair job that Euro did for a fraction of the cost. Mike is great, responsive and kept me up to date on the progress of my Land Rover. Highly Recommend them especially over dealing with Land Rover dealership!

Owner's reply
Hi Frank, Thrilled to hear you were so happy with your repair on your Land Rover! Providing a fair-priced, dealership alternative is our goal, and we're grateful for the chance to work on your Land Rover. Thank you for your trust and high recommendations!
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Maria Eugenia profile picture
Maria Eugenia
October 12, 2023
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The Euro team were great they did a complementary inspection of my vehicle ( by the way the Audi service charges $325 for the same inspection) , they took the time to show me exactly where the problems were in the car and they were done when they said they’d be done. I’ll be coming back for sure!!!

Owner's reply
Thank you, Maria!
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Robert Miller profile picture
Robert Miller
October 3, 2023
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Owner's reply
Thank you, Robert!
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kamesh sangili profile picture
kamesh sangili
October 1, 2023
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Hands down the best service shop for VW / AUDI vehicles in the South Bay!

Owner's reply
Thank you, Kamesh!
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Monita Levy profile picture
Monita Levy
September 6, 2023
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This was my first visit to Euro Clinic and it won't be the last. Every single person I talked to on the phone and in person were super friendly and knowledgeable. Took my daughters car in for a check up before she drives it to school in Washington State. I was surprised that they told me the car was in perfect condition rather than that it needed this and that fixed. Thank you Euro Clinic for your honesty!

Owner's reply
Thank you, Monita!
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Jasper White profile picture
Jasper White
September 5, 2023
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Very hospitable and professional. When car problems arose, they were very forward about having me look at them and discuss next steps.

Owner's reply
Thank you, Jasper!
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Julio Telles profile picture
Julio Telles
September 2, 2023
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Excellent service and knowledgeable staff. Definitely have the customer in mind when recommending service needs and what to postpone. My go to shop for my Audi and BMW.

Owner's reply
Thank you, Julio!
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Selim F profile picture
Selim F
August 31, 2023
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Great team and great quality work. I wouldn't trust anyone else with my Audi.
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Santhosh Ramalingam profile picture
Santhosh Ramalingam
August 24, 2023
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Euro clinic was very friendly and informative on troubleshooting the issue & explaining it to me. They did a wonderful job
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xitlali tamayo profile picture
xitlali tamayo
August 17, 2023
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Great service , honest times and they’re constantly keeping you updated which is nice. They also follow up with you to see if the problem is still which is amazing. If any other problems are there they show you what can be done or what they can do for you.
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Benjamin Johnson profile picture
Benjamin Johnson
August 16, 2023
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David Smith profile picture
David Smith
August 15, 2023
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+1
I own 23 Mk8 GTI and care for it meticulously. After going to Euro Clinic, I wouldn't ever consider trusting my egg with anyone else. I've had a ton of work done by them, all done with precision. I had my aftermarket exhaust, intake, intercooler and coilovers (plus an oil change and alignment) all installed/done by them. They let me check out the install process on the exhaust when they were finishing it up and I was pleased to see that one of the techs was making sure the exhaust tips were aligned to the standards of my OCD, resulting in a perfect install. They don't waste your time and hang onto your car for days - you make an appointment and they always get it done by the time they say it will be. They will actually listen to your requests and questions and give honest advice and suggestions based on what you are looking for. They are genuinely VW enthusiasts who work their and treat your car as if it was their own. Mike, one of the supervisors, is who I have the most experience talking with and was super courteous and informative - he took the time to explain things to me that I, being a person new to this platform, wouldn't have otherwise known.
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Zaid Abraham profile picture
Zaid Abraham
August 12, 2023
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Alvaro Ortiz profile picture
Alvaro Ortiz
August 6, 2023
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I brought my 2016 BMW X5 in for repair of the rear suspension and AC. The staff is friendly and professional. They worked directly with our extended warranty company and kept us in the loop every step of the way. Our vehicle was repaired promptly and is running great. I highly recommend Euro Clinic. We won’t take our vehicles anywhere else.
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Jimmy Lamle profile picture
Jimmy Lamle
August 4, 2023
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Euro Clinic has been and continue to be the only place I trust my Audi with. Exception service with a smile everytime. Mike, their new service advisor/front staff addition, has has been fantastic. He is very knowledgeable and very thorough with his explanations, which I truly appreciate. The passion for cars really shows thru with every staff I have interacted with. Even though the shop name has changed, the level of expertise and professionalism has not changed and is one of the many reasons why I continue to take my Audi here.
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Bill Golden profile picture
Bill Golden
August 3, 2023
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Very god people.. honest.. they try to help you in anyway they can ..
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Veronica Rodriguez profile picture
Veronica Rodriguez
August 3, 2023
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Harold N profile picture
Harold N
August 2, 2023
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Ronik Nandavanam profile picture
Ronik Nandavanam
August 1, 2023
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Calvin Ling profile picture
Calvin Ling
August 1, 2023
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Cody Houghton profile picture
Cody Houghton
July 31, 2023
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John Ellison profile picture
John Ellison
July 20, 2023
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Shameem Sylver profile picture
Shameem Sylver
July 20, 2023
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Amazing customer service as always.
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Jackie Panpan profile picture
Jackie Panpan
July 17, 2023
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Edson Maciel profile picture
Edson Maciel
July 13, 2023
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It was a very good experience and shiny customer care
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Julie Hoopes profile picture
Julie Hoopes
July 13, 2023
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Staff was very helpful and professional. Explained in great detail what the needed to do and what should be done soon. My estimates were texted to me and it was a very easy process.
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Cesar Chavez profile picture
Cesar Chavez
July 8, 2023
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Mrs. V Smith
July 7, 2023
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Tony Sousa profile picture
Tony Sousa
July 6, 2023
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Excellent job on my golf r they do a thorough inspection and provide photos of all aspects of your vehicle. They are my #1 dubstop for my VW...wouldn't take my car anywhere else. They are honest and staff is very friendly and informative and knowledgeable...two thumbs up! Please keep up the good work! 😊😁
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黄充
July 6, 2023
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Damian Romard profile picture
Damian Romard
June 29, 2023
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Euro Clinic has a great customer experience. They provide a detailed online estimate of repairs, listed in priority order, so you can pick and choose what repairs to do, if you're not wanting to tackle all of them immediately. If you have questions, someone will be available via a phone call to answer them. You pay for the service when you pick up your car. They email you a copy of your invoice. It's all convenient, and efficient. The repair work is top quality, too. When they inspect the customer complaint, they take lots of pictures that they include with the estimate. You can see the before-after if it is relevant. The work was done quickly, and my car was returned as clean as when I dropped it off. I had not known of (Dub) EuroClinic. The previous owner of my car swore by the quality of their work. Since he had been dealing with them exclusively for all his cars, I decided to try them out. I'm planning to continue with them.
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Zhenghao Gu profile picture
Zhenghao Gu
June 22, 2023
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loveTheBlues
June 21, 2023
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Detailed analysis. The prices may seem high but not really. I have checked other auto shops and they too quote almost the same charges - parts and labor. However, Euro Clinic positive points are it's diagnosis capability. The technicians are quick, appropriate with their findings.
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Robert Delgado profile picture
Robert Delgado
June 18, 2023
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Aaron Feliciano profile picture
Aaron Feliciano
June 15, 2023
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I’ve brought my car here a few times for parts installations and recently for maintenance, and have nothing but good things to say. The team at Euro Clinic does a great job at taking care of your auto needs with competitive pricing/warranties, and provides great customer service. They send regular updates as your car gets worked on, and send over estimates and suggestions right away. If you’re waiting at the shop, they have snacks and fridge full of beverages in the waiting area. Will continue to bring my car here and would definitely recommend for other folks to bring theirs too.
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Chad Shigemasa profile picture
Chad Shigemasa
June 13, 2023
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Replaced starter on my vehicle, euro clinic is an awesome place!! Highly recommended and very good customer staff!!
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José Luis Suárez-Valdés Moreno profile picture
José Luis Suárez-Valdés Moreno
June 12, 2023
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Letty Orellana profile picture
Letty Orellana
June 11, 2023
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James Hou profile picture
James Hou
June 11, 2023
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Saichidambar Mudugal profile picture
Saichidambar Mudugal
June 8, 2023
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Exceptional service!! Completed repairs for cam shaft reseal, oil pan replacement, sensor reseal and replace shock absorbers. Prices for repair are way less compared to dealership.
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John Conner profile picture
John Conner
June 6, 2023
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Machining Service was well done. Removed my K04 Turbo from the exhaust Manifold. Work was quick and clean. :)
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Vince Ho profile picture
Vince Ho
June 2, 2023
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Had my 75K and cam plate seal done. Great service and awesome transparency in pricing before the job. I love the detailed quotes and the reports post the service for my own record. I always feel confident coming here for quality service and reasonable pricing.
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lp4ju profile picture
lp4ju
May 29, 2023
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I've been a client for a long time and they always take care of my car. Quick and easy service 👌.
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Arnold Leon profile picture
Arnold Leon
May 25, 2023
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Great service. EuroClinic performed diagnostic/inspection of my 2011 VW Routan. Gave me pictures of found defects. Bernard discussed best repair options. Repair work done resulted in a great running engine. I plan to use their service when needed. Will recommend them to my friends.
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Gary Nagra profile picture
Gary Nagra
May 17, 2023
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Great service every time I take my car here. From Lamborghini to a Honda they have done work for me on all types of cars. Bernard is the best! Highly recommended.
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Pradeep P. profile picture
Pradeep P.
May 10, 2023
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Good people taking care of good cars. I had an ooo change and they did better job than the dealership.
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Brian LaQua profile picture
Brian LaQua
May 8, 2023
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Professional
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Joseph Azevedo (my_bike_is_ill) profile picture
Joseph Azevedo (my_bike_is_ill)
May 2, 2023
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I’ve been religiously coming to Euroclinic for the better part of 4 years now. By far the best shop for any european make. I trust them whole heartedly and always look forward to each and every visit. They are highly professional and very welcoming to new customers. I always recommend this place to friends. A+++ customer service!
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Obehi Ukpebor profile picture
Obehi Ukpebor
April 29, 2023
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Great customer service and accountability. Have been coming to Euro Clinic for a few years now for my regular services, after my dealer warranty/maintenance package was done. I recently had some oil leaks and the team did repairs of the obvious failures and topped up, but the oil light came back up faster than expected. The team was patient in explaining the process and how the first set of repairs are different from the current potential internal failure. They waived any additional troubleshooting charges and also replaced some parts for free. Amazing service overall, putting the customer first
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Arne Mandell profile picture
Arne Mandell
April 26, 2023
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Great service and quality repairs, the staff communicate expectations well and I have confidence in the work.
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Hsing-Min Chen profile picture
Hsing-Min Chen
April 24, 2023
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Good service and have been customers for past 5 years
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Bobby Singh Dhanota
April 20, 2023
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San Pedro profile picture
San Pedro
April 13, 2023
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The team at Euroclinic did a terrific job swapping my old engine, this shop it's the best in the bay area.
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Alex Guidice profile picture
Alex Guidice
April 10, 2023
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The epitome of service and value. Accurate quote with details of service to be performed. Brought my care in for 4 rotors/pads at 8am. Quoted same-day. Ready at 4pm with beautiful, quiet replacements functioning perfectly...and for 1/2 the price quoted at the dealer. Thanks! I'll be back.
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Shameem Sylver profile picture
Shameem Sylver
April 6, 2023
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Another great experience as always. So many snacks to keep me company while waiting for my services also!
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Anastasia Popova profile picture
Anastasia Popova
March 29, 2023
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Tony Cortez profile picture
Tony Cortez
March 29, 2023
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PDC light was on, they diagnosed the problem right away. My opinion it was a very good experience, I’ll return … thanks
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Bill Courington profile picture
Bill Courington
March 29, 2023
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Proper diagnosis and replacement of failing vent motor, lube/adjust hood latches. Excellent communication through two visits. Can't speak to price, but the experience was far better than the Audi dealer.
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Gabriel Esparza profile picture
Gabriel Esparza
March 27, 2023
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Denise Sereke profile picture
Denise Sereke
March 27, 2023
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I truly appreciate Dub Clinic I was referred to them by a friend and have been going to them ever since. What ever service they have done on mine and my son’s car have been excellent. The customer service here is exceptional!!! Their facility is always clean, sanitary and so comfortable. I have no problems waiting their when my car needs quick services like oil changes. James and his staff are one of a kind friendly and so welcoming. I will always stick with them. They are number one in my book.. thank you Denise S.
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Bill C. profile picture
Bill C.
March 24, 2023
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Two diagnoses/repairs on my Audi R8. Got them right the first time, exemplary communication. SO much better than the dealer. Can't comment on prices.
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Chris Pham profile picture
Chris Pham
March 22, 2023
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Super nice! Will come back again!
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Sergii Kashaba
March 16, 2023
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Marvin Fernandez profile picture
Marvin Fernandez
March 13, 2023
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+0
I brought my 2011 X5 into Euro Clinic, and I'm glad I went to them instead of taking it to the dealer like I usually do. The car ended up having an oil leak, and like most 12 year old cars, it's age started to show in the engine. The team really took care of me and my car, making sure that I was comfortable driving it with my 10 year kid without having to worry about getting stranded somewhere. I mainly worked with Mike who was amazing and always communicated what was going on with the car, but I also had the opportunity of working with the rest of the team including Michelle, Jenny, and Bernard. It's hard to find a shop that you can trust these days, specially with European cars. But Euro Clinic really went above and beyond to make sure that the job was done right, as well as charged what I thought were fair prices for the repairs. Can't thank them enough.
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Joel H profile picture
Joel H
March 13, 2023
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Have brought my A3 here since I bought it and have had a great experience every time. Easy to schedule appointments and they take care of you. Spoke with Bernard for a while and he’s a really nice guy who’s really knowledgeable and gives good advice. His crew found something wrong with my car and recommended I take it in to Audi to get it fixed under warranty for free, instead of pushing me to get it done by them which I respect. Prices are less than what you’d pay at the stealership. Will be bringing my car to them for future maintenance/repairs for as long as I’m in in SC area.
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Sachin Agarwal profile picture
Sachin Agarwal
March 9, 2023
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Julie Schablaske profile picture
Julie Schablaske
March 9, 2023
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I brought my dad’s 2011 VW Tiguan in for some major repairs and the process was seamless. Euroclinic had available appointments for an estimate and potential work. The drop off was easy, they listened to the concerns we had. They answered our questions promptly and were detailed about repairs needed. Once we decided to go ahead with repairs, they communicated with us by text to keep us up to date on their progress. When we picked up the car, Mike greeted us by name and explained exactly what they did and made clear their warranty policy which is very fair. Bernard also checked in with us and was helpful and pleasant. Customer service was excellent. We highly recommend them.
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Mark San Pedro profile picture
Mark San Pedro
March 9, 2023
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BJ , Mike and the rest of the crew all super helpful. Forever client!
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Helicon Kuan profile picture
Helicon Kuan
March 8, 2023
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What is there to say about Euro Clinic (previously called Dub Clinic) that VW / Audi enthusiasts have known for years? Euro Clinic / Dub Clinic has been the go-to for many VW / Audi enthusiasts, and now for other European cars due to their exceptional professionalism, service, and work on our cars. My recent experiences have always been positive as Euro Clinic has helped me with my clutch replacement, and recommending a specific bearing to ensure it was smooth and it was done within the day! I have also had my oil changed here and had them diagnose other issues that I could not resolve on my own; they helped replace one of my water pumps recently and gave me a thorough explanation of what other things I may have need to be done. This past visit, I had to check some codes and a standard oil change with the thought I may need a carbon cleaning. After talking to Michael / Matthew (starts with a M), I was super happy with the attention of detail and their clarity about what I actually needed (which was probably something I could do my self) or they were more than willing to help with it if I decided to repair. My point to say is that Euro Clinic is a great place to bring your car. Their prices reflect the quality of their work and you can be confident that their work is well done and up to the standards of the manufacturer. I have recommended other friends and will continue to do business with Euro Clinic because they are great! Thank you guys at EC for your exceptional effort and work!
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Matt Morris profile picture
Matt Morris
February 17, 2023
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Mike Johnson profile picture
Mike Johnson
February 17, 2023
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marius avram profile picture
marius avram
February 17, 2023
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+1
Amazing place with very friendly and knowledgeable team starting with the owner.
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Dominick D profile picture
Dominick D
February 16, 2023
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+0
Best place to take your euro! They take care of my 04 and 08 r32’s and do exceptional detailed work! Definitely come to them if you need any work done to your car!
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Roger Vang profile picture
Roger Vang
February 15, 2023
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Great service. The communications about the issues found and the scheduling of the drop off and pick up were great. Car is writhing fine now and have no issues with the repair.
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dan xiong profile picture
dan xiong
February 13, 2023
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Have a Audi S4 b8.5. Went to get my exhaust adjusted as I know I have installed my midpipe wrong. I went to other places and I was quoted $800+ plus they will have to cut and wield my pipes. It was insane. Came to dubclinic and the quote was only $120. Saved $700 and that was a winning price. Dubclinic definitely got the W on this one. Will go there again, note I live 35+ miles away. Went to have my car diagnosed for transmission issue in Jan 2023, name is changed to Euro Clinic. They did not cheap out and really diagnose the issue. No new transmission is needed nor no mech issues. Saved a lot of money.
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Glenn D Grace profile picture
Glenn D Grace
February 9, 2023
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They had me at hello. I had to cancel my original appointment due to being under the weather, and they followed up with a text. They said they hoped I was feeling better, and that they had new discounts available. I called and spoke to Claire, who was very pleasant. I rescheduled my appointment for Yesterday, Yesterday I arrived a little early, and they took me right away. The first thing I noticed was the professionalism and friendliness -- right down to the apparel they were wearing. I cannot tell you how lucky I felt, having found them on the internet -- 5 minutes from where I work. Mike assisted me during the process, and introduced me to Roman who did the work. They allowed me to look beneath my vehicle, and shared information I already knew about the vacuum pump that needed attention. Needless to say I wound up paying a little more for the service, because I hadn't planned on getting the vacuum pump taken care of too, but let me tell you, it was at a way better price than the one I was quoted at the Volkswagen Dealer. This place does it all, and they will definitely be getting my future business to replace my headliner in my 2008 VW Rabbit -- and get this, I just called and Claire told me the job was complete. I am literally floored. I have never been treated so well, and that waiting area -- amazing and classy -- eloquent with free munchies and drinks. I almost hate to send the review, as I don't want there to be a long waiting time next time, but I just had to say how pleased I am with the overall experience. Best, Glenn
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Lian J. profile picture
Lian J.
February 9, 2023
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Very prompt in diagnosing the issue and recommending a solution. Effective and professional environment
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Tsung Yu Lee profile picture
Tsung Yu Lee
January 27, 2023
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Sophie P profile picture
Sophie P
January 27, 2023
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Manuel Chee profile picture
Manuel Chee
January 23, 2023
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Tim Lee profile picture
Tim Lee
January 17, 2023
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Excellent communication. Excellent service. Knowledgeable staff. During inspection, they educated me on some common, non-obvious issues seen on this model that may be covered under factory warranty. I followed through with their advice. This saved me from paying out of pocket for a fairly important maintenance item.
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Rod Loewen profile picture
Rod Loewen
January 13, 2023
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As a first-time client, I found the experience very professional. The communication is easy and transparent. I like that! I came in for a service on a 2014 Audi. The service itself went smoothly. Of course, there are going to be recommended maintenance actions on a car nearly 10 years old. A minor oil leak (which I knew about) and a rear shock leaking, but nothing urgent that I felt compelled or pressured to do. I would definitely consider them for repairs if/when that became necessary.
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Haoyu Gao profile picture
Haoyu Gao
January 12, 2023
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While I did not end up using the service at the time, they did a courtesy inspection and fixed some missing screws. Great attention to details and work ethics
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Yuzhou Liu profile picture
Yuzhou Liu
January 11, 2023
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Catherine W. profile picture
Catherine W.
December 31, 2022
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I can't even begin to describe how impressed I am with Euro Clinic. Both how nice they are as well as knowledgeable. When I bought my used VW Touareg from CarMax, I paid for a thorough inspection by Euro Clinic. They found a few things that CarMax covered under CarMax's good but very short-term warranty period. So I was grateful to Euro Clinic for finding those items. Since then I've serviced my VW at Euro Clinic and they are very knowledgeable and their prices fair. And did I say they were nice as well? I trust them completely.
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Arzhang Saman profile picture
Arzhang Saman
December 29, 2022
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Diligently worked through the problems my car was exhibiting. Communicated effectively and provided great service. Highly recommended!
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H Shy profile picture
H Shy
December 28, 2022
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I went to another shop and they installed a Turbo that failed on my audi. The other shop did not place a gasket correctly and it started to leak oil. The other shop did not answer my calls. They fixed the misplaced gasket and also changed some leaking shocks. They communicated well and emailed me invoices and photos - very professional. The only issue I had was they parked my car outside under a tree where it covered with some bird berry poop. So I had to wash the car afterwards - bad luck I guess. But they are a reliable, reasonably priced business. Thanks!
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Shane Martins profile picture
Shane Martins
December 28, 2022
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Have been a loyal customer since the first service on my GTI. Nearly 4+ years and I trust all their work and honesty in responses. I recommend them over the local dealers for any VWAG product servicing!
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Fred Tan profile picture
Fred Tan
December 22, 2022
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Excellent service all around! They were fast, prompt, and transparent with all issues and concerns. Fast communication and response times as well. If you are looking for a place to get your VW/Audi serviced, look no further. They also do aftermarket parts installations too as well!
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Sascha Vetter profile picture
Sascha Vetter
December 19, 2022
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Very happy customer for many years. Outstanding service and all repairs are well done!
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Kimberley Vallez profile picture
Kimberley Vallez
December 16, 2022
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10 years later and I am still super happy with my service and all of the employees here!! They really make it efficient and effortless!!
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Kenneth Hoffmann profile picture
Kenneth Hoffmann
December 5, 2022
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Really solid independent shop for VW/Audi etc. Thorough and explain things well.
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alex hong profile picture
alex hong
December 3, 2022
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definitely 5 star for my free inspection
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Kory Shaffer profile picture
Kory Shaffer
December 2, 2022
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I can’t say enough positive things about Euro Clinic! After another shop failed to torque some bolts properly causing my rear differential to come loose and cause a lot of damage, the team at Euro Clinic provided top tier service. They were sympathetic, patient, and fast to do everything in their power to rectify my situation. They were constantly in commutation, went above in beyond to provide additional documentation, and made sure that the the recommended repairs were cost and time efficient as possible. If you have a Euro vehicle (especially Audi) I highly recommend you utilize Euro Clinic.
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Hakeem Lee profile picture
Hakeem Lee
November 30, 2022
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Brought my vehicle to Euro Clinic for some long overdue maintenance. They thoroughly inspected my vehicle finding maintenance needs, I feel other shops would have missed. Invoices are digital and sent directly to your phone for review and approval before work is begun. You want it done right and fast this is your shop. If you want it cheap go somewhere else and good luck getting this level of service. Thank you Euro Clinic.
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Jeneffer Galvan
November 29, 2022
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Taryn K. profile picture
Taryn K.
October 21, 2022
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I love this place. Competitive prices, responsive, comfortable waiting area. Very accommodating and customer-oriented.
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Ndogg J. profile picture
Ndogg J.
September 30, 2022
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My car broke down 2 months ago and part was delayed no one would take my car but euro clinic was able to step in take my fix all the issues , good company and the lobby is awesome
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Sam H. profile picture
Sam H.
September 23, 2022
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This is the best shop I have ever had the privilege of working with. The starter on my 2017 Audi A4 suddenly died and I was left without a working car. After calling the shop, they immediately welcomed me to tow in the car and was able to diagnose the issue within mere hours. I was provided a very detailed description of the inspection along with photos. Mike was extremely friendly, patient, and honest. He went above and beyond to ensure my out of pocket cost was reasonable and did his absolute best to ensure my car repair was finished as soon as he could even with the staff shortage on this particular week. It is also clear that the staff are extremely competent and specialized for VW-Group cars. The shop itself and the waiting room were also immaculate, which speak a lot about the standard they maintain as a shop. Mike has made me a customer for life.
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Matthew M. profile picture
Matthew M.
May 6, 2022
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Very professional staff, clean and for a nice change well appointed environment. Oscar and the staff up front are friendly and caring, and the communication method is modern and punctual. Would recommend them to anyone.
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K. L. profile picture
K. L.
April 26, 2022
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Bernard is very knowledgeable, professional and courteous. He goes the extra mile to service you. I have a 2014 Audi S5 with a lot of mods on it. Bodykit, racing brake rotor, etc. Stage 1 mod. He took care of me when I lived in Santa Clara back in 2015. I have since moved back to LA and whenever my Audi needed service, I think of him. Because good service is hard to find these days. Now I am in need of an overhaul because the mechanic in LA who changed my water pump and thermostat somehow did a poor job and the engine is leaking coolant and burning engine oil. I am thinking of driving up to see Bernard again.... You won't be disappointed to have your vehicle serviced here.
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Drew M. profile picture
Drew M.
February 10, 2022
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This a tricky review honest. I was pissed that my car had appointment showed on time was told it would 2 hours to fix. I left to go get lunch come back my car hasn't moved at all. The manager Bernard came up to told there was bigger problem with another car and that he's sorry he getting worked on. But then another bad thing happen audi sends the wrong part. So at this point I'm now 5 hour into waiting my car that not gonna be fixed. Bernard apologize again felt bad. I talked to him it's not there fault. He is honest and that if can get done some closer to me then he said go ahead he understands. I probably will wait for part but just wanna say Bernard is great guy. Hopefully next trip has better success
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C J. profile picture
C J.
December 25, 2021
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I've been bringing my VW GTI here for a few years. They make everything easy. I love being able to communicate over text and sign off on repairs on my phone. They let you know what repairs are recommended and give you a break down of the costs. The nice waiting area with snacks is a great bonus!
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Rdg D. profile picture
Rdg D.
December 1, 2021
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Have used them for service/maintenance. If you have a VW Corp. product I would highly suggest giving this business an opportunity to wow you with value and service expertise. My car won't go anywhere else.
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Blake E. profile picture
Blake E.
September 22, 2021
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I had aftermarket springs installed by someone else. A year later I started getting noises. I brought the parts, a strut mount and bearing, to install at Dubclinic. They had it on in a couple hours. Great work, now I no longer have creaky suspension. They even left a Dubclinic hand sanitizer bottle and air freshener in the car. Thank you! Now I can have peace of mind again! The pricing is extremely reasonable and I will be a returning customer in the future! Also, there are some sick Audis out front.
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Felix R. profile picture
Felix R.
July 28, 2021
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I bought my daughter a used 2009 Jetta that needed the ABS module replaced and I was referred to DubClinic. I am so glad I brought my daughters car there. They were very professional and always kept me in the loop on what was being done on the car and did a great job with the work. Great staff, great techs and a great place. I highly recommend them for any BW or Audi work.
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Steven H. profile picture
Steven H.
July 25, 2021
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Simply the best car service I've ever had. I moved to SF and I still drive down to dubclinic to get my car serviced. Bernard knows his stuff and he is very good at making sure things are perfect. They're honest and if something doesn't need to be done they'll even let you know.
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Brandon P. profile picture
Brandon P.
June 2, 2021
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Easily got a good quote online which was accurate to my appointment. Had small issues with the parts that I provided but they were able to work it out. This place comes highly recommended by many and I see why,
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Scott F.
May 30, 2021
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DubClinic took care of me above and beyond what is required. Would recommend 10/10 to anyone in the VW/Audi community. This facility is a class act.
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Anew M.
May 17, 2021
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+0
I was referred by a good friend that is a big VW collector and has quite a few pristine older VW's and a new Audi. My review is based on the following: I bought an aftermarket grill for my Audi and needed a reputable place to get it installed. As it was not OEM some things might be a bit off and I wanted to point it all out. I dropped in and showed them the grill and pointed out I have parking sensors, a camera, etc. They assured me they could take care of it. Needless to say, not everything went perfect as the parking sensors I bought didn't work and the camera in the aftermarket grill didn't sit properly. We came up with a solution to fix both scenarios (the original service was on a Friday and was able to come back on a Monday) and dropped my car off in the morning and mid-afternoon was done and working great! They were super professional and worked to ensure I was happy. Also, I usually don't like air freshener in my car but they put a Lil DubClinic one and it actually smells nice! Would definitely recommend them.
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Spencer Y.
May 13, 2021
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I go to Bernard and Dub Clinic for all my maintenance and performance upgrade needs on my Audi RS7. The staff is super friendly and the lobby is always clean and welcoming. Their prices are very reasonable, and the work is always done right. Their quotes are very accurate and I highly recommend them to all my friends and family. Since they are next to a Kim's body shop next door, they really are a one stop shop. I can't say enough good things about these guys. Five Stars!
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Javier L.
May 7, 2021
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When it comes to getting work done on your vehicle, there are not many places that you can go to and know that you are paying a fair price and getting quality work. Dubclinic is one of those few and I would highly recommend them to anyone. Both Bernard and Michelle are honest people who tell you what needs to be done, what will eventually need to be done, and what you can do without, and that is a rarity in the automotive industry. I live in South San Jose and I have a ton of options in the surrounding area to service my car, but I will drive out of my way (even in traffic) to take my car to their shop because I know it is in good hands. Give them a call and just from that initial interaction you will realize that you are dealing with a business that is a cut above all the others.
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Esteban D.
April 12, 2021
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Simply THE BEST. Bernard and his team are top-notch - not only is their quality of work superb but their prices are extremely reasonable and fair. Took my Q5 to the dealership previously for some major repairs/service - $6K worth, in fact - but DubClinic was able to resolve all my issues for half as much, in half the time. Finding DubClinic has been such as blessing and I would highly, HIGHLY recommend them. If you've got an Audi or VW, don't hesitate - GO TO DubClinic. Even if you don't have German and your vehicle needs basic service, GO TO DubClinic. Their entire staff is super knowledgeable and friendly and you'll feel taken care of because they take the time to explain their diagnosis in detail and help find solutions for all budgets, for work that actually needs to be done. Thanks DubClinic - you have in me a loyal customer for life and I'm sending all my friends, family, and coworkers to see you!
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Xiaotong L.
March 28, 2021
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+3
Dubclinic is the best! I have a vacuum pump oil leak on my 2.0T, instead of replacing the entire pump, Dubclinic is able to replace o ring and gasket for me with 10% of dealership cost. Excellent jobs and very professional friendly staff. I highly recommend you to take your VW or Audi to this place for maintenance and repair. I will be back for sure.
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Dave I.
February 17, 2021
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Took my TDI diesel gate Jetta in for a check engine light and glow plug error. Same day diagnosed the vehicle and quoted work, and also stated I should check with dealer as 111k was probably covered under warranty. Talked to dealer and confirmed. Honest company
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Patrick S.
January 30, 2021
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Honest, knowledgeable, efficient, and professional...great care of my Audi and strongly recommend. Will now be my dedicated service team for all my Audi work. Thank you!
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Sean N.
January 7, 2021
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I contacted DubClinic and received an accurate quote in a timely manner. My car was dropped off in the morning and received a call that afternoon that my car was ready. The process was easy, they e-mailed me all the paperwork and took photos of my car. The pricing was reasonable and a more pleasant experience compared to dealerships.
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Pavel K.
December 24, 2020
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Great service. Wonderful staff and mechanics. Basically if you have a vw or Audi these guys will take great care of you. Been taking my mk6 gti here forever and will probably buy an Audi as my next car just so these folks can keep taking care of me.
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Frank A.
December 14, 2020
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They know their stuff. I've had my car serviced there four or five times(2-3 oil changes) and what I like is their attention to detail. The service type/descriptions show up on VIN website. So if you ever sell your vehicle, everything is there paperwork free. The Dubclinic air freshener is a classy touch.
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Richard L. profile picture
Richard L.
November 29, 2020
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Came here for a tire rotation and rear sway bar install on my GTI. Getting a quote was quick and easy. When I pulled in to the shop, I saw a pair of R8's and an RS3 out front, so I knew I'd come to the right place. The waiting area is comfortable and spacious, if a little sparse. The service took a little longer than estimated, but that was understandable given the pandemic. They charged less than what other shops quoted, and even threw in a complimentary vehicle inspection.
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Mateen T.
November 15, 2020
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Best shop in the bay hands down. I bring my R32 here. R8 people seem to love this place , which says something
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Bob B.
October 21, 2020
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The personal experience is a notch above. Bernard is a very busy owner, but he always makes time to talk through things after service.
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Kei P. profile picture
Kei P.
September 4, 2020
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+4
Had decarb service for the intake valves done at DubClinic, recommended by a coworker, and they did a great job. Engine idles better and less vibration. The front staff member was great and the tech did a great job on removing carbon build-up of the intakes. Had issue with couple of things, the tech did not take the pictures of the intakes before cleaning them as requested and overfilled the coolant reservoir, above the max line. Overall experience was good and would recommend. ---------------------------------------------------------------------------------------------- Update - Happened to stop by today due to another issue (saw wet spots on the skid plate on the passenger side) and talked to Bernard, the owner; he apologized for the miscommunication that led to the pictures of the valves before the decarb service not being taken. I appreciated that he took the time to talk with me and explain what happened. Again, the service and experience from Dubclinic was great and will come back in the future.
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Jeff T. profile picture
Jeff T.
August 18, 2020
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The audi dealer suggested some repairs and I came to Dubclinic for a second opinion. Service was efficient and courteous. They originally charged a diagnostics fee, but waived it after a quick test showed no issues. Note: I didn't have work done here, just a diagnostics, but will come back for future service based on the good service I received.
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Gabriel G.
July 14, 2020
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Took my car here since I was getting a warning light for my coolant. Happy with the work and customer service. Thanks Bernard for the great help. Will def going to take my car back here for future needs!
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Aaron D.
July 1, 2020
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I've been here multiple times and I've always had a pleasant experience. They are extremely professional and have a very nice waiting area. Last time I came was for an oil change and they gave me a very good price because I brought my own oil and filters. Awesome service!
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Zhiqiu K.
June 8, 2020
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Dubclinic is great!!! Bernard is very professional and very nice. He offers diagnosis with no charge, finds out the problem instantly and got them fixed very fast!! I went there twice, For the 2nd time Bernard helper to fix the steering wheel noise problem in minutes with no charge!!! And he also helped me to drive the car to Volkswagen to upgrade the software and clear the check engine light. And again, without any charge!!! I'll definitely come back again and would very much like to recommend Dubclinic to my friends.
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Melanie J.
April 15, 2020
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Highly recommend for VW owners! I honestly felt like I had to write this review because I had such a good experience. I initially went to the VW dealership off of Stevens Creek because my car was shaking while accelerating and the check engine light just turned on. They quoted me $150 just for the diagnostics fee and later called me to tell me that the fee to replace my ignition coils would be $830+. I then messaged Dubclinic for a quote and it was only $378 for five OEM ignition coils. I payed the $150 at VW, declined service, and had my car towed to Dubclinic. Got there by 2pm and they texted me two hours later that my car was done. They even changed two of my light bulbs (which VW asked me if I wanted to do for $50) and pumped my tires for free! Not to mention, I had this loud screeching sound whenever I would brake and after picking up my car, it was gone. I will definitely be coming back, thanks Dubclinic!
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Kent G.
April 11, 2020
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No complaints here! Amazing service. The owner came out to greet me and talk about the work that will be done on my car. Asked me the right questions/concerns, and gave me solutions. I highly recommend this place, and will be bringing the rest of my vehicles here for the normal servicing. The highlight was how clean it was inside. Loved the modern glass and cement reception and waiting room. Included drinks and snacks while you wait!
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Maddy M.
February 24, 2020
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Best place for any repair issues for an Audi!! BEST customer service, friendly staff, extremely good prices that are much cheaper than dealership, top quality work, modern service that includes text estimates and text updates, newly remodeled office with WiFi and fresh cookies while you wait! What more can you ask for? Thank you Dubclinic!
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Daniel G.
February 12, 2020
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+0
I get both my 2010 S5 and my 2013 allroad serviced by them. I drive all the way from Oakland. They have worked with me in every situation, are incredibly knowledgable and pleasant to deal with. I have been to all the dealerships and other shops, hands down these are the people you want to handle your car. Particularly my B8 S5 was purchased with MANY issues, one after the other. They worked with me not only to install all the performance parts I had but also to troubleshoot what seemed to be a lost cause of a car at the moment. Attached is my current code list. Over 30 codes to ZERO. Seriously, a miracle. Thank you to Bernard and all of the staff at Dubclinic for their continuous help in making my ownership experience with Audi a bearable and pleasant one. On a side note, I have seen some comments about not being able to speak with the "mechanic" I will say this in response. Jennifer at the front desk is very knowledgeable and kind, much more than any receptionist I have ever dealt with, so you should have no problem dealing with her there. Second, they are very busy, if Bernard were to speak with everyone in detail about their cars, they probably wouldn't get your car done in a timely manner, he has a shop to manage and he does it well. Third, I have had multiple service techs names on both cars and the work has been great no matter who was doing the work. End your search, take your car to Dubclinic and feel confident you will be getting the best service.
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Crowley H.
January 25, 2020
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I cannot day enough good things about the Dubclinic. Honest, reliable, transparent, professional & enjoyable. I will never take my Audi to the dealership again. Highly recommend
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Stuart V.
January 11, 2020
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Needed a sway bar link I thought. Then they found I would be better off replacing the front suspension. Good quality work. Honest. Recommend.
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Mallet P.
December 4, 2019
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+3
I was driving to work on San Tomas, Friday morning. The weather was grim, cloudy skies, and light rain drops flying in the wind. My car hood began to rattle, when suddenly, the hood flew up, and crashed into my windshield. In a panic, I drove into emergency lane, and quickly called for a tow. The only thing I had on my mind, was the cost for repairs. My hood had large dents in it, broken hinges, and no hook for the latch; the latch itself, broken. The tow came and asked if I wanted to drop it off at the dealership. I drive a VW Golf and I know the dealership would have charged two arms and a leg for the whole thing. The only other place I knew of, that I felt confined with, was Dubclinic. The owner helped me out of a pickle jam, a few years back, when dealing with another crocked mechanic. Upon arrival, I was greeted by their new location, new decor, and receptionists. Because of the damages, the car was deemed unsafe to drive. They would keep me updated with repairs for my Golf and call me about invoices. A week or so later, my VW comes back with a new hood and a new latch!! The total amount was surprisingly lower than I expected. Thank you to all the technicians & mechanics who helped refurbish my Frankenstein back together.
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Doug L.
November 5, 2019
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Bernard is awesome. Four years ago, while he was doing a 20,000 mile service on my 2012 VW Jetta wagon, I asked about an error light (looks like an old water faucet) which the computer thinks means an emission system leak. Another mechanic diagosed a leaky gas tank cap, but a new cap didn't help. Bernard said it would be a stuck surge valve and that I should ask VW to fix it. Then life happened and I never fixed it. Now, with the car 8 years old, a smog check is required. Of course the warning light meant it failed the smog check (obviously I should have thought of that). I called a VW dealer and a "VW place" closer to home, but neither had any clue even after I described Bernard's diagnosis. So I went to Bernard's place at 8 am. He immediately repeated his previous diagnosis, came outside, looked at the surge valve, found it was stuck in the open position (thus the error), replaced it in 5 minutes, and spent 10 minutes clearing the error codes and doing a new check. He charged me $36 for the part and refused to charge me for labor, asking me to let him know by email how things turned out. Bernard is a smart, knowledgable, honest, professional and very nice guy. I recommend this place very highly.
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Farhan H.
October 26, 2019
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Bernard is awesome and will give you mental comfort with the car repair. 10/10 service
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Michael B. profile picture
Michael B.
September 24, 2019
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This shop was referred to me by my neighbor who has a MK6 GTI and raved about the quality of service. After my visit, I found this all to be true. Aside from being a great mechanic, Bernard is extremely honest and he cares about the quality of the work he does. I was convinced I had a head gasket issue with my MK4 TDI... $$$. After diagnosis, Bernard found my real issue - a leaking O-ring at the coolant flange (that I failed to find doing my own investigation). He pointed out the cause - a small trail of oil that was weeping from the vacuum pump above it. He steam cleaned the motor for me, swapped out the O-rings and had me on my way. The cost was absolutely reasonable, everything clearly spelled out on the invoice. I also noticed that Bernard had installed the factory VW plug @ the flywheel TDC access port, that had been missing for years. It's a small thing, sure, but only a mechanic who really cares about detail and quality work would have even done that.
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Gerardo A.
September 3, 2019
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I got a quote from them and we quickly agreed on a fair price to get a muffler installed on my GTI. Communication with them is great we went back and forth with a couple emails and we set a date and time and they got me a few items that I needed to install the muffler. I dropped my car off at 11:45A.M. and an hour later they texted me that car was ready for pickup. That was really quick. They put the stock muffler in my hatch and even filled my tires up to correct psi. The fitment was perfect they made sure it was placed right. There was no rattling or anything lose the install was perfect. I am so happy with their communication, service and fair prices. I will come back for any other install I might need and services that my GTI needs. Thanks again DubClinic you guys have a satisfied customer.
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Drew M.
August 27, 2019
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An update to my previous review. I decided to have a few inserts installed as well as a Unibrace XBQ brace. The installation was done well and I still only have good things to say about this place. The price is reasonable and the work is great.
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Carlson T.
August 17, 2019
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I emailed them one day and got a quote within an hour. They are pretty good with email exchanges for quotes. Came in for an alignment for my Audi, really good customer service! After my car was done, they informed me when alignments are done and what's the manufacturing typically like. I definitely would return as a customer based on my experience. I would even call this a gem.
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Tejinder L. profile picture
Tejinder L.
August 1, 2019
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Dubclinic customer service is amazing, I came in for a waste gate actuator install that was extremely complicated due to me buying the wrong part but long story short, with the help of Dubclinic we were able to figure out the issue and get the right part and car running properly again. To top it all they have extremely reasonable pricing compared to other Audi/VW performance shops in the Bay Area that are trustworthy. I would highly recommend and I will definitely be back for mods and maintenance.
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Isabel R.
July 19, 2019
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Excellent knowledge and super service. Bernard is an all around great mechanic. Communicates work to be done and I trust my VW to him for as long as it runs.
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Davina M G.
July 16, 2019
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Usually I don't post reviews but this spot deserves a mention! Been coming here for awhile now and the experience is always pleasant. Bernard knows his stuff, hes honest, and gets work done in a timely manner. I remember pulling up my first time and seeing how dope the building was. Well inside is even better. The lobby is clean and that's not common for a car shop. They're also fully electronic so everything gets emailed. No paper? Score! Highly recommend on bringing your car here if you're looking for top of the line service. Super grateful for finding a forever home to take my car to and appreciate Bernard and his staff a ton! You guys all rock and know what you're doing!
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Ankur T.
July 12, 2019
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Best Audi repair/customization shop in the bay area. I had a wheel bearing issue with my S5 which Audi dealership failed to diagnose but Bernard and team did. Not only did they fix the issue at a reasonable price but also helped me with the paperwork and filing the claim with Audi since my car is still under warranty. Very helpful and knowledgeable bunch of Audi pros. Highly recommended!
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Josephine B.
July 9, 2019
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Dubclinic is a 5 star VW auto repair shop! If you want a VW auto repair shop that is honest and will not rip you off, Dubclinic is the one! I was having problem with my 2006 GTI for almost 5 months now due to its ECM readiness monitor. Checked with different auto repair shops and mechanics but to no avail. I searched yelp and messaged Dubclinic. Bernard replied within 30 mins, he asked some questions about my car's issues. He then suggested that I bring my car for diagnosis and possible repair. Earliest appointment I got was July 8. I waited for 4 days to get an appointment but I don't regret waiting for it. After leaving my car around 8 am, my car was ready for pickup around 3:45pm same day with all the issues addressed. My car is running good without ECM issues. Price for oil change is also acceptable. The front office staff is also reliable and updated me promptly on the cars scheduled repair completion. This shop is highly recommended!
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Tracey G.
July 2, 2019
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This VW shop is awesome! Was recommended to it by a friend and Bernard (the owner) is every bit as talented and fairly priced as I was told! Took my 2017 All Track in for 30k service...dealer wanted $600, this certified VW shop charged $220 - oil/filter/brake fluid/tire rotation/inspection. The shop is SUPER clean, the folks are extremely friendly, and there's a cool and comfortable lobby to wait in. I split and went home thinking he'd have it for half a day or so, but my vehicle was ready in less than an hour with an appointment. Highly recommend!!
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Luis M.
June 27, 2019
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Excellent customer service. Price was respected from an estimate for an oil change. The waiting room is nice and they did a quick job in my car. I feel I can trust them .
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Bill C. profile picture
Bill C.
May 22, 2019
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Had a check-engine light last night. Emailed Bernard/Dubclinic, if I can bring it in in the morning. He said sure, we'll check and potentially repair if possible. They diagnosed the issue, resolved the problem (coil pack failure) and was out the door for a very reasonable price (under $100) and time (about 30 minutes)! Really appreciate their honesty and efficiency! If you have a VW or Audi, you should really come here for service. :)
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M Z.
May 12, 2019
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Would give this place 6 stars if I could! Bernard is awesome and very trustworthy. A few years ago, I was having a few different problems with my VW, and needed two parts replaced. Bernard's quote ended up being half as much as another mechanic I visited. And to top it off, he found out one of the parts was subject to a recall, and the dealer would repair it for free! He could have talked me into fixing the other part at his garage, but he suggested talking to the dealer and having them make both repairs together, since the dealer mechanic would have easy access to the second non-recall part, and could keep the labor costs down. It's hard to find trustworthy people like that, let alone mechanics. Since then, I've always brought my VW to Dubclinic for all repairs.
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Thibault P.
April 3, 2019
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Excellent responsiveness to quote request, and reasonable price compare to other places. Expertise on VW/Audi car is also a big plus of Dubclinic
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MugrosoSanchez Z.
March 13, 2019
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Great customer service , Iv been here 3 times already . Crank pulley install , coilover and today for an oil change on my Audi s4 . Great competitive prices , fast service , honest and directed . Definitely would recommend , plus the free cookies and drinks makes not wanna go home . Thanks Barnard
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TJ B.
March 11, 2019
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Bernard and his crew at Dubclinic are top notch! From customer service to the actual car service, unmatched! On my way to school I thought I blew out a shock absorber. My Audi was rattling and vibrating quite viciously. Called them right at opening and asked if I could come right in and have them check it out. I have mid terms starting this week and need this car up and running. Without hesitation, I was told to bring the car in. Brought my car in and Bernard took a look and told me my suspension was fine and that I needed a new tire! He pointed me in the right direction for the new tires and they didn't charge me for the diagnosis! Not my first time here, and I won't be going elsewhere. Thanks Bernard and the crew!
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Kapil T. profile picture
Kapil T.
January 24, 2019
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Ok this is my second review now. A couple of months back i got my car oil and other fluids filled. Dubclinic charged me $93 for the synthetic oil change service. It's a bit high when compared to other car services out there. But trust me its really worth it. Not only did Bernard get the service done in 40 mins, he also fixed my leaking wiper fluid and also replaced my broken number plate light for free along with a regular inspection. In 3 months my Audi again started flashing the check oil pressure light. I called dubclinic and Bernard topped off the oil for free.! For me dubclinic is the best thing for your car. Especially german cars which other dealers charge you a bomb(both for repairs and diagnostic) PS: Dont miss out on the cookies while you wait at the reception!
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Alex G.
January 22, 2019
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Had a small job for my 2008 TT. Bernard trusted my research into the well known issue and said, "yeah, bring the part and we should have you outta here in an hour or so." He gave me some options on days. I was in and out. Granted the job was easy, but wow! What great staff and nice place! I paid exactly what was quoted and I'm very happy. I'll be coming back for regular service. Funny enough my co-worker said he goes there too with his VW. 5 stars all the way. Oh and the cookies were delicious. Nice touches all around.
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Manuel R.
January 20, 2019
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Have been here 3 times. Two for a diagnostic for a business car and one time for an oil change on my personal car. Very knowledgeable people here with great customer service. Their waiting area is also cool with complementary snacks.
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Sebastian R.
January 13, 2019
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Dublinic is a must for anyone who owns VW/Audi. Bernard , the owner and master mechanic is very knowledgable and know how and what to do. In 2016 we decided to move from Canada to here and we brought our 2005 passat tdi. Our workhorse is an awesome car , however it needs its own care. Since the car "lived" through harsh Quebec winter conditions, performing maintenance on such cars is not the same as on local cars.You need a very competent and willing mechanic to go above and beyond to tuckle the jobs. Thats where Bernard and its team comes in. It took a bit longer than predicted to change the TB, however the result is well worth waiting. Bernard kept me informed well on each procedure and how he will solve the problem. I got myself an Audi A4 and Dublinic is the only shop that both our cars are being serviced. Also a big plus : Dubclinic offers car rentals through nearby Enterprise. This came very handy during my last Audi repairsnot many garage offer such option.
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Vince H.
January 2, 2019
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Bernard, who runs the place, truly cares about his customers' vehicle. To quote another reviewer, this place "screams professional and customer friendly". I had my Audi done modification and regular service maintenance here, and I had nothing but positive experience each time. Their work is professional, and pricing fair and transparent. This place is a local gem for Audi / VW owners! Couldn't be happier that I found this place.
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Arik O.
December 13, 2018
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I love this shop! Bernard the head mechanic and the owner is very knowledgeable and customer service oriented. The work is very professional and the quote you get is transparent without any surprises. Prices are decent and fair!! I truly recommend this shop!
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Andrew O. profile picture
Andrew O.
November 30, 2018
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Dubclinic is by far the best experience you could have when servicing or repairing your VW or Audi. I wasn't upsold on services and we talked about my cars maintenance requirements when I picked it up. I had been putting off getting my car serviced because I didn't want to go to a dealership and have my car screwed with by some rookie. My Passat has found its clinic and it will never be serviced anywhere else as long as I live in the Bay Area.
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Jason L.
November 19, 2018
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I absolutely love Dubclinic. Everything about them screams professional and customer friendly. Their receptionists are super friendly and organized the moment you request a quote or an appointment. I've brought my GTI here multiple times, since you know how GTIs are. From oil changes to diagnosing engine misfires, Bernard really knows his stuff and makes sure you walk away feeling knowledgeable while getting the best quote he can give. If you have a GTI I highly recommend this place. There's also free WiFi and snacks/soft drinks if you need to wait around for your car.
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Lyle Z.
November 14, 2018
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Been going to Bernard for almost two years now since when he was in the old spot with my 2010 GTI, have had services such as transmission fluid change, oil changes, and detailed inspections, can't go wrong with this place. Way less pricey than dealership, I trust Bernard, and the quality of the work his shop provides. Customer service is also great too.
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Sarah K.
November 1, 2018
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After having dealt with the dealer way more than I ever wanted to, and now past the sub-optimal warranty period on my 2016 VW GTI, I was ready for an independent mechanic. So when my car wouldn't start, to Dubclinic it was towed, and they were a pleasure to deal with. Both Michele and Bernard were very professional and easy to work with. when I picked up, Bernard came out to chat with me and it was nice to get have the chance to speak with him. It's clear he knows VWs. And the price was right--$357 inclusive for a new starter. I will definitely going back for all my VW and Audi service needs in the future!
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Jasmin R.
October 22, 2018
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What to say what wasn't said already Just that I know I found great service shop for my Volkswagens. Thanks DubClinic
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Sonia S.
October 12, 2018
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I took my VW Jetta to Dubclinic for timing chain and tensioner replacement and they repaired it very well. I am very impressed from their work, customer service, and knowledge. Bernard and his whole team well answered all of my questions and concerns that anyone could have when their beloved car suddenly stops working. If anyone owns VW and/or Audi, I would highly recommend this shop. They would definitely take well care of your car and repair it well.
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Simon C.
October 1, 2018
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Bernard and his team at Dubclinic are simply awesome. All his recommendations were honest, the work was solid and the communication was fast and easy. I've been to many shops around the Bay Area and would not hesitate to recommend this one to anybody.
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Frank V.
September 4, 2018
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Been back to Dubclinic several more times since my review and the verdict remains the same. I have since referred many friends and fellow Audi/VW friends who all have had a very positive experience from them. Can't say enough about Bernard and his staff's professionalism and workmanship. THE independent Audi/VW shop to take your car to for repair!
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Joel M.
September 1, 2018
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+0
I 100% recommend Dubclinic. Bernard is great, he is super knowledgeable and personable. The shop is really nice too, with a modern waiting area and some free goodies, not just a throw away couch in a corner room. They saved me a chunk of change on the scheduled maintenance for my TDI compared to the dealer. Also, they have a really cool name. Thanks Dubclinic!
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Billy S.
August 28, 2018
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Bernard has been great! Costumer service as good and everyone says. He has gone above and beyond anyone other shop I've been to. He's done great work on my 03 1.8T Passat wagon. Looking to continue to bring my car in for everything to get it to 200k. Love my car and would like it to run smoothly. He does a really good job explaining what needs to be done to the car. If you have questions just ask and he'll always have a honest and simple answer. He's done my Cv boots, installed a new radio, coolant work, and oil changes and all of it has been great! If your looking for someone who will take care of your car this is the place to do it! Great work by Bernard and his team!
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Calvin N.
August 25, 2018
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I've been taking my Audi Q5 to Bernard for regular maintenance service and has no issues whatsoever ever since. Recently, I had the shop modified the shift knob on my car and ran into some problem later(not their fault - a car wash place messed it up very bad). Bernard was able to order replacement parts and fixed everything within a week. Even better, he was able to install the shift knob that we had trouble installing before at no extra cost (I almost gave up doing the conversion since it has been a huge hassle). He really wants to make the customer happy! Very cool guy to talk to and he was very honest & helpful during the entire situation. Will continue to bring the car for maintenance/repairs in the future. Thanks Bernard!
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Larry L.
August 16, 2018
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Took my 09 Audi A4 for service, absolutely amazing job and great customer service. Bernard replaced my valve cover gasket in just 3hrs. Fair price, luckily found this place and never wanna go back to any other shops. Keep it on Dubclinic !!
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Razzle D.
July 26, 2018
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Came in with my brother to check a few concerns on our Volkswagens. Two days in a row, Bernard, the owner, took time and helped us out. He was very detailed in his responses and knew what he was talking about. Will definitely come again when I need to!
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Jason M.
July 24, 2018
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Just picked up my Q5 from DubClinic. As always they went way above and beyond. I usually am a "Do it yourself" owner but when it comes to the safety of the family I trust in Bernard. Started bringing our Q5 when our warranty was done with Audi and he has always been a straight shooter, looks for things I should think about, and ultimately just gives our family the peace of mind we need. In a day and age where it's easy to feel like you are getting taken advantage of on your car it has been so refreshing to have the experience with the DubClinic. Granted their is no loaner car but with UBER I preferred that much more anyway.
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Jared T.
June 16, 2018
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Took my Mk7 GTI in for a spring install/alignment. I contacted Bernard (owner) last week through yelp, and he responded within half an our. Within the next hour or so I had an appointment set for next week (today). I dropped the car off at 8am, and was told it'd take about 6 hours all said and done. Mind you, this is considering all of the other clients he had in the shop. By about 2 the car was finished and so far, so good! The price I was quoted when I first contacted him was the price I paid today. Highly recommended for your VW/Audi. I will definitely make the hour drive to see him for work in the future. OH and there's free snacks and fresh cookies!
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Tharak K.
June 8, 2018
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Dubclinic is the most responsive and reasonable shop I have been to. They work hard and go out of their way to make sure everything is done to your satisfaction even on jobs that other shops would give up on or charge a lot more. They have kept my old car going for a lot longer than I thought possible. Can't recommend enough!
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Benjamin H.
June 6, 2018
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I found DubClinic in a round-a-bout way, so bare with me (They are worth your time). I wanted to get some sport springs installed on my 2017 GTI Sport. I had been referred to use another shop up in Fremont. This shop, once I was there, raised their prices (spring install w/alignment @ $850). For those that know, that price is ridiculous. This lead me to immediately reach out to folks to find another solid shop, ideally near my work. When I went in to talk to with them, Bernard (their master tech), immediately inspired confidence, not easily achieved for me (I work on my own cars, but this job was just beyond me, as the GTI's front suspension can be a pain). He also came off as very aware of the GTI platform, and what works, and provided a quick background to DubClinic about the the type of work they do, and the kinds of product manufacturers they are partnered with, etc. They completed the same job, for less than $400 ($850 - $400...). A short time after the install, I started to notice some sounds that should not be coming from the front struts. I went it, expecting just to schedule an appointment. ...Nope. Bernard took the time to immediately test drive it, and come up with a plan. That followup appointmetn was for today He thought that maybe the ECS tuning HD strut bearings I had purchased to be installed might have failed prematurely, or be making more noise than they should (malfunctioning, even though he had lubed them up really nicely before installing). So, as a test, he put the stock SB's back into the car, ...fixed. Our plan: Since the stock bearings only generally tend to go bad due to inconsistent factory lubrication, put the 17k mile OEM strut bearings back in, if sound is gone, they should more than suffice. Sure enough, the sound is gone... and what's more? DC and Bernard didn't charge me for this last service (amazing). For your OEM or high performance modificaiton Audi or VW, I would not for a moment hesitate on recommending them. Thanks DC/Bernard!
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Isaac L.
June 4, 2018
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This spot is highly efficient and the technicians really know how to inform the customer of their vehicle. True VW AUDI experts
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Elizabeth M.
May 26, 2018
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I was very pleased with Bernard's work on my 2009 Jetta Volkswagon Sports Wagon. A professional and straight up guy. Definitely knows his stuff and was determined in fixing the problem with my car. I will be coming back for sure if needed!
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Josh W.
May 11, 2018
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Highly recommended automechanic! I have taken my 2005 Jetta to Bernard for everything from a regular checkup and oil change, to sealing an oil leak, to a water pump/timing belt change. Bernard initially performed a courtesy checkup on my first visit, and has always offered fair pricing. This past week he honored a quote given 9 months ago for the water pump and timing belt replacement. In addition, he has always been timely with his repairs and flexible with holding my car overnight if needed. The waiting room is nice and clean with free snacks and friendly front desk staff. I would given more stars if I could. Highly recommended!
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Marc H. profile picture
Marc H.
May 11, 2018
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I can't say enough good things about DubClinic. I recently brought both my 2010 Mercedes and 2012 BMW for scheduled service to them. I was tired of paying dealer service fees, with the associated upsell that comes with the territory. Bernard is a breath of fresh air--he is direct, tells you what you need, charges a reasonable price, and is exceptionally efficient. I have finally found a solution to my German car service needs.
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Adrian G.
April 29, 2018
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Awesome service! Messaged late one night (around 9:30) asking for a quote/time available in the future and to my surprise, I got a message back within a few minutes! Bernard was able to fit me in the next day to take a look at my car really quick and fix my high rpm on idle! He also told me a few other things to keep an eye out for and commented on things I'm doing on my car (mostly air ride). It was refreshing going to a shop that shows genuine care and education for their customers since I mostly do basic services and part installs on my own. Whenever I have any issues I can't figure out, I'll be going here without hesitation and any Audi/VW owner should too!
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Ernie S.
April 28, 2018
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+0
The stories, legends, and reviews are real. Bernard and DubClinic are revolutionizing, or as we say in the Valley, "disrupting", the auto repair industry. How? It's simple; everything that DubClinic stands for. A spotless waiting "lounge", a state of the art facility, and maybe one of the most genuine and honest professionals I've ever met. I went in for coilovers install. We talked about the ride height and my concern for wheel rub, alignment, a few other things unrelated. The work was done as promised and timely. And the price!!!! You can't beat it!!! It's no wonder this shop and Bernard's reputation is so high. He's got another lifetime customer today.
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Tony C.
April 17, 2018
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This is easily the best shop in the Bay Area. Bernard is extremely friendly, professional and honest. I can't thank him enough. I'm so glad he is in a newer, bigger shop that looks great. I will continue to tell everyone I know to check Dubclinic out. A+ Service.
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Francis A.
April 9, 2018
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Did a PPI(pre-purchase inspection) on a S3. Bernard is great at explaining stuff to a newbie. I appreciate not only a competent technician but one who understands how to be tactful around a sales situation. Bernard is exceptional at explaining car technicalities regarding engine, warranties, engine and warranties. He definitely has been in the automotive game for awhile. Front desk is pleasant. Fresh Cookies! Capri Sun for the kids or those needing sugar. Did I mention COOKIES!
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Deno A.
March 11, 2018
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Good guy. Decent price. Quality work. Why would you not come. Clinic that dub at dubclinic yo
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Sarfaraz Z.
March 6, 2018
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Bernard is great. Fixed, provided right guidance and set up a long term relationship..
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Grod M.
March 5, 2018
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Bernard and team once again did unbelievable work. Hands down was the best mechanic for my Golf R so when I got something else, asked him if he wouldn't mind working on something that isn't part of the VW family. He said yes and of course delivered again. Couple of suspension parts. Appointment, installation time and price was more than fair. Can't say enough positive things about dubclinic. Also his waiting room is comfortable and clean along with good snacks.
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Gail J.
February 24, 2018
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Bernard provided excellent customer service, fast turn around time, and transparent about costs. Clean modern facility.
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Hao T.
February 5, 2018
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Mr. Bernard is truly one in a trillion master technician. Hands down, no competition, he will outperform any auto shop, any self-proclaimed mechanics. This is your one stop and only stop for supreme service with high auto IQ and all around customer service. Please cancel any appointment you have, just stop by DubClinic and see this for yourself.
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Shao-Fei M. profile picture
Shao-Fei M.
January 27, 2018
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bernard and the folks at dubclinic were a complete pleasure to deal with. i went in for a front brake job and to get some transmission insert pieces installed. the service was quick and they even came in under the initial estimate that was initially provided. the waiting area is amazing clean and comfortable. it was a fantastic experience overall. i will definitely be a repeat customer!
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Jorge D.
January 11, 2018
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VW experts. Took my Jetta in on a complex problem - triggering alarms. Long story short - they figured it out quickly and accurately. I'm a huge fan of Dubclinic.
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Alex S. profile picture
Alex S.
December 27, 2017
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Bernard is awesome. Very knowledgeable and honest about repairs needed. Price is excellent. He's a consummate professional who is considerate and has thought through the entire process and customer service experience. I wish more businesses were like this! Super clean shop, waiting area and bathroom. Comfortable furniture and bathroom. The decor is nicer than you find at most restaurants. Drinks, snacks, coffee, tea, lots of periodicals and free wifi while you wait. Claire who runs the front desk was very nice. Receipt was emailed to save time and paper. While I do a lot of my own work, anything that I'm not up for Bernard is getting my business.
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Alistair D.
December 10, 2017
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I took my 2013 GTI here for its 40k service. The owner is a very nice person, and clearly a VW enthusiast himself. He was working on an Audi R8! His charges were very reasonable (honestly too reasonable, I would have paid 2x what I did). Stealership was trying to charge $700 for the same job.
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Will T.
December 9, 2017
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Bernard is a class act. Replies back quickly and is super honest in what he quotes and the work he does. He went above and beyond with some upgrades to my 2015 VW Sportwagen TDI. I can't thank him enough and will be returning here for all future work. I've also been recommended Dubclinic to friends and family members for the quality of service.
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Patrick C.
November 22, 2017
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Highly recommend Dubclinic for any VW or Audi service. Bernard is the most customer service focused, fair, and high quality mechanic I've ever met. After several years of getting 2 VWs serviced at a local dealer and being frustrated by the high cost and sub par quality, it's a pleasure to take my business to Dubclinic.
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Cung T. profile picture
Cung T.
November 16, 2017
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My second time coming here for car service. It is a great place to get service for your vw. Bernard gets back to you promptly with competitive prices. They're very friendly and helpful. The waiting area is comfortable and they provide snacks to make your wait more enjoyable. Pros Great prices Friendly Clean Comfortable Snacks Cons None
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Kinjal S.
November 8, 2017
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Can't say enough good things about Bernard's professionalism and his expertise with cars, German cars especially! I trust him with my car and every single time I take my car in for maintenance or have something looked at I know my car is in good hands. I'm very happy to see Dubclinic has grown and moved to a bigger space! Wish them even more success! Thanks Bernard!
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Matt F.
November 7, 2017
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once again.,..i wish there were more stars to give. Bernard knows his stuff, is beyond fair on price and the quality is unmatched. long live the Veedub/audi...and cheers to B for keeping them on the road!..thanks again brother.
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Gildas P.
November 1, 2017
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By far the best experience at a Motorsport shop. The staff: BJ is an amazing mechanic that has years of experience working for Audi /VW dealership. Friendly, patient, knowledgeable and not the type of mechanic that would snob you because you have noob questions regards cars. I've had: Single pulley installed at a fraction of the cost of what other quoted me. AWE Exhaust installed - He even offered to keep my old exhaust system temporarily at his shop. On top of that, the price is by far the best I've encounter in the Bay area easily. Scheduling is usually within the same week, really flexible. The shop: The shop has an extremely clean waiting area for customers with snacks, drinks etc...
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Mike H. profile picture
Mike H.
October 31, 2017
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+2
Whenever I see a 5 star place, I'm always a bit curious, especially when it comes to a good mechanic! Bernard (owner) is extremely knowledgeable, honest, and transparent about all services and prices. I had my '11 GTI DSG transmission serviced and it was completed in 1 day. I will definitely return! Updated 10/31/17: Brand new very comfortable waiting room with complimentary snacks, coffee, tea, Izze, and even CapriSun's! I go to DubClinic for all my oil changes and services. Highly recommended. Stop by and you'll know why they are 5 stars!
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Cali B.
October 19, 2017
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I just discovered Dubclinic and without a doubt, this is where I will be taking my Jetta until I don't own it anymore! Bernard performed an oil service on my car and I felt like I was in the best hands. Not only are his prices cheaper than the dealer and other VW mechanics, but Bernard is so friendly. He made sure I understood all the work he performed, which I very much appreciated. I was very impressed with Bernard's service and knowledge. I am so happy I found a trusted place to bring my car!
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Diaz Caneja D.
October 11, 2017
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+0
You'll be have an aw some service as soon as you walk in. Just arrived to the country and they really surprised me.
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Jun Hyung O.
October 4, 2017
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The best experience ever! Period! My stereo was not working so I brought in to a VW dealer shop. They asked me for $1,000 replacement + labor or $80 just for inspection. I thought this was ridiculous for my 2010 Jetta. So I searched for different options. I was referred to Bernard from a friend of mine. I went there three times. First time, he checked if he can just replace the front fuse. It was more than a fuse issue. So he explained me well that it might be the back-end fuse or the stereo itself. He didn't have time to pull the stereo out to check. So I went there for the second time. He checked and it was the stereo I had to replace. He told me to look for a stereo on eBay. He explained to me the size, lock, etc to search for. I ended up getting brand new stereo for $130. When the stereo arrived, he fixed it within 20 minutes. Bam just like that! I wanted to pay for all his time and services. However, he told me it didn't take much so he will not charge anything. He did all this for free! I am very happy for his kindness and professional work. (unlike some shops try to rip customers off) I will get services here from now on and I will definitely refer my friends here.
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Ar S. profile picture
Ar S.
October 1, 2017
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I have a VW that has been giving me problems since the day I got it. (never buying a VW again). I brought it in to this place after seeing the positive yelp reviews. I met a gentlemen named Bernard who as soon as I got there took the car around the block then into the shop to examine. It's rare to receive such prompt professional and most important TRUSTED service from someone. highly recommend this place for VW owners.
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Anthony G.
September 15, 2017
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You aren't a 5 star yelp king for nothing if you aren't doing things right. All i have to say is that if you Owen a vw or audy forget about any other place taking care of your car. not even the dealerships can match Master Technician Barnard J. (BJ) If you still have doubts check out all his badges of certifications. The guy is not Just a hell of a mechanic but an honest one as well. BJ thanks again for working on my blue vw passat
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Renato K.
September 7, 2017
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Bernard essentially knew what I wanted w/ my DP and FMIC install on my 17 Golf R. He provided a competitive price and he was able to get the job done in approximately 6 hours. As long as I own my Golf R, I will be utilizing his services. The workmanship on the install was top notch. If you own a VW, this is the place to take it for servicing!!
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Aubry L.
September 3, 2017
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BJ is awesome! I came in without functioning air conditioning in my BW Golf after having several mechanics work on it, and paying hundreds of dollars. In a matter of minutes BJ got my AC up and running, without charging me a penny. He is truly passionate about what he does and goes out of his way to build trust with his customers. I highly recommend him!
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Anthony D.
August 15, 2017
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Known Bernard for quite sometime now, Awesome mechanic and very honest. Never a bad experience or left feeling like I was overcharged for my v.w. cars. Cant say enough about the level of service and work B.J. provides. Thx B.
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Mona D.
August 10, 2017
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I brought my car in for the first time to get my rear brakes replaced by Bernard. Prior to my appointment, Bernard was easily accessible via email with prompt responses. I was able to bring in my vehicle for service that same week. I came in and the waiting area is modern, clean, quiet, with snacks & beverages available, wifi, and freshly baked cookies! The facility itself was very clean and well maintained unlike other shops I've been to. Bernard informed me that if there's anything else that would need to be done, he would run it by me first before doing anything additional to my vehicle. Bernard's prices aren't inflated (I shopped around for quotes at multiple places). The customer service that was provided was amazing. He sat down with me afterwards to explain what has been done in detail. I will be returning in the future for other services and would highly recommend him for VW and Audi owners!
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Natasha G.
August 9, 2017
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I am very thankful to Bernard for his integrity, skills and knowledge. I have needed his services three times for my 2003 VW Jetta and each time I did me right. He was extremely patient in explaining what was wrong with my car and laid out various options. He is very sensitive to budgets and provides the best service. I am very confident in his skills as a mechanic and his ethics as a business person.
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Tim D.
July 27, 2017
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It's a rare thing to find a company that has a perfect 5 star reputation with any kind of significant volume of reviews. Imagine, then, coming across Dubclinic and seeing exactly that. I reached out via Yelp and was replied to within the hour from Bernard. He was incredibly straightforward and gave a quote for the services I was looking for, well under anything the dealer (or any other garage) ever quoted. Dropping my car off was easy, we had a quick chat and Bernard set expectations for the kind of service he'd do, the timeframe it would take, and gave me peace of mind that my baby GTI was in good hands. The day passes and I get a call, as promised, that my car was done. I inquired briefly over the diagnosis for the issue I was experiencing, and Bernard was incredibly communicative and supportive - while not able to replicate the problem I had experienced, offered to swing by any time if I noticed it occur again, just grab him for a quick test drive so he could see it himself, and go from there. No insistence, pressure, or scare tactic to up=sell some other service he didn't genuinely believe I needed. Further, my friend that drove me to pick up my car again, was also able to get a quick diagnosis on his own GTI's issues at the same time. I was thoroughly impressed with Bernard's helpfulness and ability to quickly narrow down possible issues. It's truly a huge relief to have found a reliable, honest, and down-right helpful mechanic. TL;DR -- Dubclinic is legit with their prices, service, and impossible to beat customer service.
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Jenny S.
July 19, 2017
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I had a great experience at Dubclinic! Bernard was quick to respond to my request for a quote, and was able to see me on very short notice. He was super friendly, explained all the work to me very clearly, and had the work done on time, with a smile, at an extremely fair price. I will certainly be back!
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vikram n.
July 14, 2017
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I went there about 2 months ago to get a minor oil seep fixed and front CV boot replaced one my golf. Bernard did a great Job and saved a great deal of money compared to dealership. He is also honest and very knowledgeable. Car has been running great. Highly recommend Bernard
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Carolyn F.
July 14, 2017
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Bernard is super nice, honest and does fantastic work! I have a 2001 VW Passat (lemon!), and he understands that I can't afford to fix everything. He keeps my car safe to drive, and never tries to up sell me. His new location is very nicely appointed. My only complaint is he's gotta up his signage game! Both at his old location and the new one, I had a hard time locating his shop as there is no sign with the name visible. I would recommend Dub Clinic to any VW owner without any reservations.
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Xiang H.
July 8, 2017
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Bernardo is very patient to explain the root cause, show the broken parts and fix my car within one day. He also gave good suggestions to other minor issues, and didn't push me for any service.
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Viv C. profile picture
Viv C.
June 17, 2017
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+3
Brought my audi a4 in for new rear brakes, battery replacement, new spark plugs and coil packs, and 150k mile service. Bernard called me to tell me my car was ready and I mentioned I was going to get a taxi over. He asked "when?" I replied that I would after our phone call. While we were on the phone he ordered an uber for me and says "the car will be outside in 2 minutes" OMG!! His customer service is off the charts. Thanks Bernard, you are the best :-)
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Miranda M.
June 14, 2017
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Bernard is the most honest guy you will ever meet! Loved the quick and speedy (under 40 minutes) oil change even though it seemed like they had other cars in the shop. He pointed out a potential problem that he said he will monitor over time as I bring it in for routine repairs. He in no way was quick to suggest I fix it right away. I will not be bringing my car to any other shop - I've found "the one".
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Sherra F.
June 9, 2017
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Bernard is great. Professional, knowledgeable, and most of all honest. Quick response when emailing. I will never take my VW anywhere else.
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Tony S. profile picture
Tony S.
June 2, 2017
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Took my car there for an oil leak and air bag light error message on my dashboard. Bernard diagnosed the oil problem and offered a more than fair price to fix it. He even cleared my dash light error for free. Can't say how impressed I am with his honest, professionalism and fairness. You Rock Bernard! Keep up the good work! His office is relative new, so his phones are not 100% operational yet. Try emailing him if the phone doesn't work for you.
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Steven L. profile picture
Steven L.
May 30, 2017
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Guys, if you have a VW/Audi, this is the place to go! I have a 2006 Jetta TDI. Two weeks ago the instrument cluster was dead, the engine started but died after two seconds. I towed it to this shop. Bernard, the owner and the mechanic, with a long history of having worked in a VW dealership, squeezed time to check on my car although he had a busy schedule. He corrected the fuses in the wrong slots (it was me when I tried to resolve the problem by pulling out the fuses to check then putting them back in - plugged into the wrong places :-). He was so honest, told me to get a replacement cluster and have a dealer to re-program the immobilizer (only could dealer re-program it because of regenerating the codes from VW server). Bernard was exactly right. No waste, no bling, just straight shot. He saved me a lot of time and money! I am so glad I found him that I know where to go for services from now on. I strongly recommend you do the same. You will appreciate me if you do :).
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Rachel S.
May 17, 2017
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I had a problem with the window in my Jetta, and they were able to see me right away. Not only did they fix the window, but they oiled my squeaky door, and topped my wiper fluid up free of charge. Excellent customer service!!!
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Haoran W.
May 16, 2017
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I would give Bernard 10 stars if I could. My 04 VW touareg engine light was ON. The dealer will charge 100bucks just for diagnosis alone on it. I sent Bernard an email and he replied in ten minutes asking me to stop by and he will do a free check for me. He did that and found out the problem in five minutes. A vacuum hose had a crack. I purchased a part online by myself because Bernard told me the local dealer carry the part but charge twice as I can find on eBay. I brought the part to Bernard the next week and he spent ten minutes replacing it and also changed the air filter and checked fluids level for me. At last, he didn't let me pay for any labor just saying next time because it was so easy and he didn't spend too much time on it. All I can say is it is absolutely great to find such a honest guy who knows VW and Audi so well in bay area. Would definitely come back in the future and let Bernard take care of my Touareg in the future.
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Andy S.
May 11, 2017
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BJ at Dubclinic goes above and beyond expectations to help you get your car back on the road. I popped into Dubclinic's new location with a drivetrain issue that I wanted diagnosed and BJ was able to get my VW on a lift for inspection very quickly. It turns out that my passenger axle was bad and broken at the joints. He was able to order a new axle for me and get it installed the next day and now I'm back on the road.
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Eric S. profile picture
Eric S.
May 7, 2017
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Very good experience doing my 40K maintenance. Efficient and reasonable price.
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Dheeraj B.
April 14, 2017
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Honest Business, great customer service. Got my A4 breaks replaced. Bernard provided an honest suggestion and gave me options and explained in detail what the differences are and it costed me half the price of what dealer has quoted. Dropped off my car in the morning and job was done by 3pm. He went an extra mile and topped off all the fluids at no cost... I strongly suggest this place for any one who is looking for a reliable & honest Audi service center.
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Hirav G.
April 12, 2017
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I requested a quote from Dubclinic via Yelp. In less than an hour, Bernard got back to me with any extremely competitive price to do a 30K mile service on my 2015 VW GTI. When I visited the shop, Bernard took care of me quickly and the car was ready in under an hour. Afterwards, we chatted about what future cars I should purchase from VW or Audi, and Bernard even offered to inspect any used car I buy in the future. I would definitely visit DubClinic again.
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Jenna M.
March 20, 2017
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Bernard was amazing. He had my husband drop me off at a nearby Starbucks and came and picked me up when the work was finished (30-40 minutes for an oil change). The price was very reasonable as well. My only complaint would be that it's hard to get an answer on their phone, but he responds very quickly on Yelp.
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Adam F.
March 4, 2017
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Bernard is an absolute pleasure to deal with. He knows Audi's very well and is the most honest mechanic I have ever dealt with, which is HUGE in the auto repair industry. Dont let the dealer scam and lie to you. Go to Bernard!
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Todd L.
February 6, 2017
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If you own a Volkswagen you should keep Dubclinic on your radar. Bernard was very knowledgeable about my Jetta's computer system and quickly took care of the small issue I had. Unlike larger places where you need to sign a $100 work order for them to even take a look at your car, Bernard took care of me on a handshake, as my issue only took a few minutes to fix. Furthermore, I told him that I had bought my car used and asked if there's any service needed at my mileage. At this point, he could have easily recommended unnecessary service, but instead was honest and told me I just needed an oil change in a few thousand miles. Needless to say, I will come back if my car needs anything in the future.
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Patti W.
January 29, 2017
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I took my Passat to Bernard because my MIL light was on. He diagnosed the problem, showed me the broken part, and advised me to replace only what was necessary at this time. I appreciated the advice and the fact that he has worked at the VW dealership. I'll be back.
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Sophie T.
January 18, 2017
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Highly recommended! Having had some pretty dire experiences at the Volkswagen dealership on Stevens Creek Boulevard I was determined to find a good independent business instead. I'm so glad I found Dubclinic. Bernard is open, honest and very helpful - he itemises everything that needs doing and explains the various options. Such a welcome change from the VW dealership. Please tell your VW or Audi owning friends!
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Ed B. profile picture
Ed B.
January 5, 2017
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If you've got a VW and need something worked on - look no further than the clinic. Fair prices and honest advice are what you will receive here.
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Tony G. profile picture
Tony G.
December 21, 2016
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Extremely knowledgeable and helpful. Goes out of his way to save you money. I wouldn't take my Vw anywhere else
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Aleck H. profile picture
Aleck H.
December 9, 2016
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Bernard is the man, and I'd give him way more stars if I could. I've brought my Audi in a few times over the past year for various issues, and Bernard has been responsive, professional, and willing to explain all of my options to me every single time. There have been times where he could've charged me for services I didn't need, but he instead explained what I could do for less (or free) and still be fine. Bottom line, if you need your car fixed, go to Bernard. You won't regret it! One thing - he seems to be pretty busy these days, so contact him through Yelp and he'll get back to you much more quickly than over the phone, unless he already has your car!
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Nikola M.
November 4, 2016
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Absolutely GREAT ! I just moved to the Bay Area and needed brake replacement on my 2007 VW. Bernard offered me to do a free inspection on the brakes to verify if it was necessary. The next day, I dropped of the car in the morning and it was ready before lunch. SUPER FAST ! Also, he never tried to sell me anything that was not needed. I've found my mechanic in the area and definitely a recommended one !
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Patrick P. profile picture
Patrick P.
October 27, 2016
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Contacted Bernard via Yelp! and got a reply really quickly. Got a quote and set up an appointment the same week. When I got there, he spelled exactly what they were going to be doing (replacing a clockspring, checking brakes, and oil change) and promised me they'd complete the repairs by the end of the day (a Friday). Not only did they finish within a matter of hours, but Bernard told me what repairs I could hold off on and only performed the ones I asked for. If you have a VW, I definitely recommend bringing your vehicle to Dubclinic. Bernard and his technicians will treat you right. Definitely taking my car back for the next maintenance/repair.
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Nam L. profile picture
Nam L.
October 26, 2016
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Bernard gives off a trustworthy vibe and provides very helpful information. I messaged him for a quote on a new transmission for my 2009 GTI. He provided two quotes, one for a new transmission and one for a low mileage used transmission. Both quotes were less than others I had received (VW dealership and other local repair shop). I went with the used transmission because it was a better value for the state of my car and how I planned on using it moving forward. Upon meeting Bernard, he was friendly and knowledgeable on the issue with my car. I asked if he could see if I need to replace my brakes since I had 110k miles and I hadn't done it yet. To my surprise the brakes were in decent condition and didn't require replacement at the time. He took the time to explain why that is and walked me through it. I dropped off my car and he ordered the replacement transmission. Unfortunately the transmission that was delivered was the wrong one, so the work on my car was delayed by two days. It was bad timing on my end because I had to go on a trip at the end of the week and the work wasn't going to be done on time. Bernard said it wasn't a problem to keep the car at my car at the shop and he would park it in the garage at night. The transmission was fixed while I was out of town and Bernard offered to perform a complimentary oil change. During the oil change he pointed out issues with the drain plug and provided useful information to address with the previous repair shop that did my oil change. I called the previous shop and they owned up to the issue. When I picked up my car and tested out the transmission - it felt like a new car. I was really satisfied with the repair and Bernard said if I have any issues to bring it back. To echo what others said about the phone issues, I did have problems getting someone on the phone. I found that Bernard is very responsive via Yelp messages so I didn't feel there were communication issues. Through it all I had a great experience with Bernard, even with the hiccups. He stayed responsive and didn't lose patience with my questions. I would only take my car to DubClinic moving forward!
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Britta B.
October 26, 2016
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They were very helpful. They said that they could do what I wanted to my Honda but that I'd be better off seeing the Honda dealer because Honda electronics aren't their specialty. I appreciate their honesty
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A N. profile picture
A N.
October 9, 2016
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Brought my GTI in for a 50k service and Check Engine Light evaluation (oh the joys of German engineering). I got in and out for half of what the dealership would have charged (at least), and I found Bernard to be reasonable, knowledgeable, and trustworthy (again in contrast to my experiences at local dealerships). Since I know I'll need a good mechanic again soon, I'm glad to have found Dubclinic.
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Prashant J.
October 7, 2016
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Top notch quick service at great price! Bernard is great with Audi, knows his stuff and doesn't try to sell you anything you don't need. He treats you nicely, not rude like some other service centers and will charge less half the price of what others will ask you. In short great experience @dubclinic
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N. M. profile picture
N. M.
October 1, 2016
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Just when I thought my car was about to kick the bucket (previous auto shop told me my car wasn't fixable), I found Dubclinic. I emailed Dubclinic with the issues I was experiencing with my car and received a prompt reply. I took my car in and upon arriving at the shop it was clean and had a nice waiting area/check-in lobby. I was greeted by Bernard, the business owner, and he was very personable and professional and clearly explained the steps he was going to take to diagnose my car. He fixed all issues in a timely manner and at a reasonable price and he was patient and responsive with my many questions-highly recommend! And yes, Bernard does go out of his way to help. After bringing my car in for a follow-up I let him know I needed a smog check. He then personally drove my car to the smog check business a couple doors down to make sure that was taken care of as well! In Summary: -Clean shop -Professional service -Transparent and honest -Responsive to inquiries and questions -High expertise -Reasonably priced -You will walk away happy I didn't have the same issue with Bernard not picking up his phone as reported by a fellow yelper or two. If you leave a message he will call back. He was very responsive via email as well. If he doesn't pick up his phone right when you call it's likely because he's busy working on all of our cars! Bernard is not only the business owner, but he also performs a lot of the repair work himself. :) Bernard, thank you for renewing my faith and confidence in auto repair shops!
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John H. profile picture
John H.
September 28, 2016
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My 09' Jetta was acting strange so I sent a Yelp message to dubclinic and received a response quickly. I dropped off the car and described the problem to Bernard with as much detail as I could (I use to work on my own cars so I probably gave too much) and the whole time he was listening and taking notes. He he was friendly, professional, and asked the right questions without coming across pushy or arrogant. After he found the problem he walked me through the diagnostic process, the solution, and what to watch for afterwords. Never once did he try to 'oversell' services I didn't need. Can't ask for a better repair shop experience than this!
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Andrew L. profile picture
Andrew L.
September 28, 2016
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Very responsive and customer oriented. Bernard also managed to help me with my second non German vehicle (though, they do not advertise this). Highly recommend this workshop to everyone.
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Andy D. profile picture
Andy D.
September 27, 2016
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Extremely knowledgeable, polite, and accommodating. Did my clutch replacement here. The clutch I got had a lot of noise, Bernard was very helpful contacting the manufacturer to figure out the issue. Overall exceptional service. Would come back again for regular services. Best way to reach him is messaging him through Yelp. Not always on his phone.
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Reunar R. profile picture
Reunar R.
September 24, 2016
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Dubclinic is the spot! Bernard is an awesome dood! Super nice and very easy to deal with. He provides excellent work and explains things in detail. I don't mind paying much for really great work and service, but I find him very very fair with pricing specially with the quality of work he provides. He's not out to empty pockets, Bernard knows his dubs and other VAG (definitely not what you're thinking!LOL) cars very well with his years of experiences working with VAG Cars. I will definitely recommend Dubclinic to anyone looking for a trustworthy mechanic. I only let a few people put their hands on my GTi and Bernard is one of the few mechanics I trust! My car feels great and looks dope! Thnx bro!
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Jay B. profile picture
Jay B.
September 22, 2016
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One Word - Awesome. Bernard and Team are really amazing. I am never taking my cars anywhere else. They are honest and trustworthy and do the right thing for the Customer. Trust Me - If you own a German car - Audi, VW and/or BMW just go to Bernard. His service is top-notch and his charges are extremely reasonable. You can even provide your own parts and Bernard only charges the labor and he is quick. I did my Q5 brakes both front and rears few months apart and the experience has been amazing. Recently I got my 45k Service (only because I had purchased Audi Care) done on my Q5 at Stevens Creek and the idiots there tried to scam me into changing my water pump and oil sensor for an amount that will make your jaw drop open. I asked Bernard to check if the issues were indeed real issues and low and behold - he reset the oil sensor without any issue and found the coolant leak is extremely minimal (more of a seep) and not of any concern at this time saving me hundreds of dollars in repair. Steven Creek Audi is a piece of shit place - they are indeed the bottom of the barrel and all those stereotypes that you can think of about a dealership. The only problem with Dubclinic/Bernard is - DO NOT CALL THEM. They are never ever going to pick up the phone any time of day. Yelp messaging works wonders - but don't waste your time calling them. This is the only thing I would suggest to improve. Pick up the damn phone - Bernard !!!
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Yash R. profile picture
Yash R.
September 2, 2016
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I brought my '13 VW Golf in for a 50k mile service and I couldn't be happier. Bernard was very response to my quote inquiry, and his price was almost $200 less than a quote I'd gotten from another VW shop near me. I brought my vehicle in, and he was very courteous and knowledgeable when answering my questions. I was in and back out on the road in a couple of hours. If you have a VW or any other VAG vehicle, bring it here!
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Michael K. profile picture
Michael K.
August 30, 2016
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Bernard is the man. If you have an Audi or a Volkswagen that needs work done, take it here.
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Cris L. profile picture
Cris L.
August 25, 2016
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I am so glad I found Dubclinic. Bernard is very responsive with my inquiry via Yelp message - He was patient with my questions on the job (cam & cam chain replacement on '06 Audi A3 2.0T), provided me with an estimate, and quickly scheduled me in to have the work done. He was also accommodating when I needed to change my schedule 2 days before the job. As he was working on the job, he called me to explain issues he found and what options I have. I didn't feel pressured into doing what he & I originally agreed to. He also texted me pictures so I have a visual of what the issue is. All in all, while I could have tackle this job myself (would have taken much longer), I am glad to have found Dubclinic & Bernard to worked on it. Service is top notch! Definitely recommend them to anyone with a VAG vehicle. Thanks again, Bernard! Keep up the great work!
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Anthony P. profile picture
Anthony P.
August 18, 2016
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Took my 2001 GTI vr6 here because i was stuck diagnosing an emissions issue, and Bernard was as professional and helpful as you can be. Turns out i had a small vacuum line that i missed when replacing the parts. Bernard was able to reattach it and provide a complimentary diagnosis along with a procedure on how to test the secondary air system. i enjoy working on my car, but if i ever hit a roadblock Bernard is going to be my go to guy. He knows how to run a business and make his customers happy.
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Harold N. profile picture
Harold N.
August 16, 2016
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I believe that the most important thing when looking for an auto mechanic is looking for someone who you can trust. All the reviews here are pretty accurate--Bernard (the owner) is a very personable guy and he seems like he really cares about the customer. Like most of the reviews say on here, I can confirm he really takes the customer service side seriously.
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Bryce F.
August 13, 2016
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Awesome! I had contacted them via yelp 1 day in advance. I came in to talk to them to see if they could take me, and of course they were pretty busy, but Bernard made sure that he would get to it the next day if i came in when they opened. I arrived at 10 on Sat morning, pulled in, and Bernard was ready. He filled out the paperwork and explained everything going forward. I was referred by a colleague who had gone before, and definitely recommend them. Bernard definitely knows his stuff. Super convenient and fast, but most importantly: great prices.
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Adam N. profile picture
Adam N.
August 2, 2016
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Great service at a great price. I had a 05 Volkswagen Golf that had several problems that needed to be fix and parts that needed to be replaced. I took it to a different shop and their estimate was really high and unreasonable. Afterwords, a relative recommended I go to this place as he had had great experience with them. Bernard got it done quickly only after a day or so. He was able to find all the problems with the engine and fix them without any hassle at a great price. He's a great person who explained all problems the car had and what he did to fix them. My car runs like a charm and I will definitely come back to get problems fixed if any ever comes up. If you have any doubts about this place, rest assured you won't be disappointed.
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Anna R. profile picture
Anna R.
July 30, 2016
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So happy that found that place for my Audi repairs after trying three other shops. Top notch service at great prices. Thank you Bernard!
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Yu C. profile picture
Yu C.
July 23, 2016
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High quality service and very reasonable price. My car was making grinding noises when braking but not quite reproducible. Bernard (owner) patiently tested my car with me and pinpointed the problem to rear brakes (hand braking consistently triggers the noise). The repair cost is better than at any dealership and staff is super friendly.
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Kelvin K.
July 6, 2016
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Brought in my 2006 A4 for some routine maintenance. Bernard was really easy to communicate with via Yelp. Very satisfied with the entire experience and will be back again.
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Chaange Z.
June 26, 2016
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I normally do not give a 5-Stars! I own a 2003 Audi A4 Q (v6) Sport ed with over 150k miles. Having moved to the Bay Area, it is very hard to find an non-Audi dealership shop THAT is good AND trustworthy !! BJ (owner) did a good job repairing my oil leak. Basically, in short if you have an Audi, I recommend this shop, the Dubclinic to any Audi owner with my name to it. My only complain is that BJ cannot always answer the phone because he is a one person shop. So if you call, don't expect a fast answer.
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Jeremy T.
June 25, 2016
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I got a quote from Bernard on a downpipe install for my Audi S3. He was able to get me in in about a week and charged a very reasonable fee. He explained the process, verified ahead of time that everything was sorted, and was done on schedule, after a test drive to make sure everything was functioning (and that there weren't any exhaust leaks). I'll happily go see him for future work.
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Catharine G. profile picture
Catharine G.
June 21, 2016
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I would give him 6+ stars. It is the best car repair shop I've ever been to. The last 4 times I came without an appointment and he immediately took care of my car (VW). He knows EVERYTHING about German cars and I've been very happy with the quality of each service. His pricing is very transparent and you exactly know what you are paying for. I've never felt overcharged. He is better and faster than the dealership.
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Nagesh G.
June 6, 2016
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Great job. I took my VW EOS here as the engine light had come up and it wasn't driving smoothly. Bernard diagnosed the problem in no time and fixed it Thought he was very skilled and also honest!
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Maria L. profile picture
Maria L.
May 24, 2016
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If I could give more than 5 stars I would. I was desperate to find someone who specialized in VW and who would be fair and honest. Totally got it here. I had an issue with my car (VW beetle, 2010) on a Sunday, I came in Monday afternoon and was helped right away. By Tuesday afternoon my car had been fixed and I didn't pay an arm and a leg for it. Totally coming back here for any issues with my car. Thank you!
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wm. c.
May 22, 2016
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I recently bought a 2002 Audi TT with amazingly low mileage that was very well taken care of. However, there was a small handful of repairs I needed (including a blown out front engine under-cover) and I needed a local place (i.e., not Berkeley) to get them done. Trolling Yelp, I found Dubclinic. Lots of good reviews so why not. A voicemail and a visit later, I met Bernard. And damn, I walked away feeling really good about my upcoming appointment. We traded emails about parts and he even researched the engine cover to give some price options. It turned out that the factory part, even though more expensive, was much better constructed than the after-market parts. Alright...good to go. He arranged to get everything done in a day and more than delivered. He even pulled (unlocked) my radio out a bit so I could install a Dension Bluetooth audio unit a few days later. I was so completely satisfied that I will be making Dubclinic the only place that I take my TT to get work on. If you've got an Audi, take it here...Bernard will take care of you.
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Peter C. profile picture
Peter C.
May 21, 2016
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40k service for my 2012 Tiguan Response: online quote, less than 24 hr, listed service items and rates in detail. Goods: claimed top-notch synthetic oil. Services: 10:30am car dropped, 2:40pm got ready to pickup call. Bernard went me through all the listed items. And highlighted the water pump seeping issue and suggested me to ask dealer first to see if it's still under warranty, if not I could consider get back here to have it fixed with a quoted rate. Very honest and helpful suggestions. Highly recommend to VW owners.
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Daniel L. profile picture
Daniel L.
May 18, 2016
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I am so thankful to have finally taken my 2003 VW Passat to Bernard at Dubclinic ! He successfully diagnosed a problem that has been dogging my car for over a year which started when another shop had improperly installed a replacement catalytic converter. This problem had led me to receive three different diagnoses from two different shops (1st was a bad strut, 2nd was there was play in the after market axle, and 3rd was it was differential transmission). I had spent thousands of $$ trying to get this fixed :-( Thank you Bernard for your taking the time to study the problem and take care of it, I will be forever grateful. I will recommend Dubclinic to all my friends and fellow Yelpers.
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L M. profile picture
L M.
May 17, 2016
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What can I say that already hasn't been said? BJ is amazing. He is honest, communicates well, manages expectations, and does quality work in quick time. Thanks again DubClinic and BJ.
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Iman S.
May 14, 2016
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I have a 2010 VW GTI and it was the time for my DSG transmission to get serviced. I starts searching for a VW, AUDI professional mechanic and found Bernard in Yelp. I messaged him and he responded fast with explanation of the service he was gonna perform. I dropped off the car early in the morning and he explained the procedure with even more details. Bernard is in one word PROFESSIONAL.
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Laurie L.
May 10, 2016
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I could not be more pleased with the service at DubClinic. Bernard is gracious, knowledgable, and speedy. You could not ask for more. On my first visit, he saved me from a false diagnosis at the dealership that a new transmission was required. He saw that a recalled part was not replaced, negotiated with VW to get the part even though it was out of the recall window, and replaced it the next day. Runs like a charm.
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Josephine G. profile picture
Josephine G.
May 9, 2016
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SO THANKFUL THAT I FOUND THIS PLACE!!! I have been searching for a LEGIT auto shop FOREVER! and I finally found MY SPOT! "thank you baby Jesus!!". So, I have a 2001 Toyota 4runner (MY BABY GIRL) with over 220k miles (HA, she gets around) which means that its time to show her some LOVE. Like most people, I checked yelp and started asking around for recommendations from friends. In the past, auto shops have hit me with OUTRAGEOUS quotes and diagnostic fees just to look at my car. I don't know cars, and YES I am a girl (EYE ROLL), so I always get the blah blah blah "its gonna be EXPENSIVE" line! WELL... I DON'T have to worry ANYMORE:) Originally I booked an appointment 2 weeks out, but three days before my app (murphy's law), my car started making a CRAZY NOISE and I was like OH HELL NO!! So panic set in and I called dub clinic! BERNARD WAS AWESOME! He told me "DON'T WORRY" and to bring in my car (SAME DAY!!) Within two hours, my car was in the shop and I was on my way in a rental (which he arranged before I arrived). SO heres how it went down: 1. BERNARD CAME REAL, and provided great customer service (minus all that BS/fast talk) 2. CLEAN, organized shop 3. Provided accurate time lines, BUT also kept me up to date VIA EMAIL (LOVE, because I tend to worry ) 4. SUPER FAIR price! (broke college student, so I NEEDED a good deal) 5. Work completed on schedule! ALL and all this place treated me RIGHT! Now MY BABY is back on the road and running better than ever! I will not be going anywhere else from NOW ON. P.S. I live in GILROY, but this shop was WORTH THE DRIVE. THANK YOU SO MUCH BERNARD and the whole team at DUB CLINIC! Much LOVE..
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Jordanna K. profile picture
Jordanna K.
May 4, 2016
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Exceptional service by Bernard at Dubclinic! The check engine light had come on in my 2010 Audi A3, so I inquired through a Yelp message. Bernard responded promptly and suggested a complimentary diagnostic along with his next available appointment time. I dropped my car off first thing this morning and got a diagnosis pretty much right away including a full quote of the recommended repairs. I appreciated the detailed explanation Bernard gave describing the problem. Thankfully it wasn't something too serious, so the work on my car was done by around noon as promised. I will definitely be back for regular maintenance!
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david t. profile picture
david t.
April 28, 2016
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This is a review that's been a long time coming. I have a friend who used to bring his Audi to Bernard several years back. He was a gear head and was always upgrading and tweaking his car himself, but for bigger more complicated items he would bring it to Bernard, and was always extremely pleased from what I heard. A few years ago my gf needed service on her 2008 A4, and I asked my friend's recommendation. He said Bernard without hesitation. Well it's been more than 3 years now and several maintenances and issues later, we couldn't be happier. Bernard is always very responsive and detailed with how he's going to fix it, as well as when it will be ready. Always friendly and honest about his recommendations on what's best to fix immediately for safety, and what can possibly wait until the next check up. And as a great gesture, he even took a look at an issue with my BMW and was able to resolve that for me also. I don't think we've had one disappointing experience with him in the past 3 years. Short version: If you're looking for an extremely honest, friendly, and highly skilled mechanic to take care of your car, Bernard is where you want to go.
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Jin S. profile picture
Jin S.
April 27, 2016
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I sent my VW Passat 2012 for 40K maintenance to this place and I am really pleased. Bernard performs exceptionally as other reviews said. At no additional cost, he also reconnected my rain/light-sensor that was disconnected by a lousy glass-work 2 years ago. I will definitely go back for my 50K.
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Eric Z. profile picture
Eric Z.
April 23, 2016
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First, mine is 2012Audi A4. This seems inevitable that I gonna give them a five star review otherwise I will be standing out and just be a noise data point. They deserve it. Bernard is very friendly and helpful. He is crystal clear on pricing and stick to it. Got my 55k maintenance for my Audi A4 and I believe it is done properly. And this was by a timely manner. The location is very convenient to grab some food and wait. I will definitely come here again for my 65k.
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Mayur R. profile picture
Mayur R.
April 22, 2016
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Bernard was great and really helpful! I went in for a 90-k service check at 8:00 am and was in 45mins. Provided a very honest diagnosis in terms of what needs/should be done with my car for the future. Even the servicing charges were the best! Definitely going back!
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A-net V.
April 20, 2016
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I just picked my car up today from having a major repair done. Let me tell you, Bernard is amazing! My AC compressor cracked last Friday and I left a message via Yelp for Bernard on Sunday, his one day off. He messaged me back first thing Monday morning (yesterday!) even before he opened! He said that he would be happy to take care of my Audi and that I could bring it in at any convenient time for me that day! I was able to bring it in around 2:45pm. Audi Stevens Creek could not get me in until the 25th....but Bernard helped me immediately! He diagnosed the problem free of charge and explained everything in depth! He gave me a great price quote and I felt very confident leaving my car with him. Today is Tuesday and he called me at 2pm and said my car was already finished! He even diagnosed another minor problem I had been having and reset the code for it, for free! WOW! He is efficient, totally smart, kind, accommodating, and very talented with Audis and VWs! I am so happy I found a mechanic I can trust and feel confident about. I'm telling all my friends who drive Audis and VW's to go to him. He is also a local small business owner and it's always great to support entrepreneurs! I am happy to give him my business and I will be back!
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Sheena A. profile picture
Sheena A.
April 9, 2016
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Bernard was AWESOME!!! Never taking my VW EOS to anywhere else EVER!!!! He really brought my EOS back from the dead. He also fixed an issue I had with my convertible top at no price... because he is that AWESOME... what makes that even cooler was guys from the dealership I went to in LA said it couldn't be fixed and I just had to deal with it.. so I did, for nearly 2 years!!!! But NOT ANY MORE, thanks to my new friend Bernard, no more yoga stretching for me in the car trying to reach the back panel to pop out the fold that got stuck by the cloth. If you've ever owned an EOS and had convertible top problems, you know what I'm talking about. YOU DON'T HAVE TO LIVE LIKE THAT, TAKE YOUR CAR TO DUBCLINIC it will be as good as new!!!! Thanks again Bernard!!!
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Jad Y.
March 30, 2016
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I recently needed to get some work done on my VW. My side mirror casing was cracked, and a few other minor stuff. Most placed I talked to, told me I needed to replace the whole mirror. I contacted dubclinic online and very shortly, I received a response from Bernard telling me they are looking into getting me a quote for the work needed. He was very professional, helpful and prompt. This made this whole process super easy and the service was exceptional. I totally recommend Bernard and dubclinic for any future car work you have.
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Vivek C. profile picture
Vivek C.
March 15, 2016
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Always a pleasure to review a provider of superlative service. Came in at 800.. Got an oil change, top up, tire rotation, reverse bulb replacement, free WiFi while I waited and was out at 900. Honest, good service.
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Sean C. profile picture
Sean C.
March 10, 2016
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Bernard at dubclinic is awesome. Very knowledgeable, very friendly and very accommodating. He was willing to flex to my work schedule, communicated clearly what needed to get done and gave me good recommendations moving forward. Plus, he saw me on short notice and the vehicle I brought him was a Kawasaki ZX6R, go figure? I've been looking for a great, trustworthy mechanic for 7 years and I think I just found my guy. Do yourself a favor and call up Bernard, seriously.
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Mariana C.
February 20, 2016
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Bernard is a great professional and really honest! I really like bringing my car here and not feel like they are trying to rip me off! Even when he is really busy he still cares and look at your car! So glad I found it.
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Maxwell K. profile picture
Maxwell K.
February 9, 2016
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It must be weird to get reviews of your personality as an auto mechanic Thank you Bernard for your patient manner today, listening to my chatter about my new, used car. Bernard is a rare individual, possessed with both technical skills and service skills. He has actually not done any work on my car yet but I am confident in his ability. How many of you have bought a used car and had a lot of questions that the internet couldn't answer. Bernard answered them all, patiently. He took time out of his day and listened to my questions. Time is money and I feel that I owe Bernard a favor. Thanks man.
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Caroline L. profile picture
Caroline L.
February 5, 2016
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Dubclinic is definitely a 5-star place for VW & Audi owners. If I could leave 10 stars on this review, I would do. If you are driving a VW or Audi, and wondering who you can trust to repair your baby. I highly recommend you give BJ a call first, and come visit BJ who has rich experience in VW and Audi cars. BJ used to work for VW and Audi dealers so he had his professional experience accumulated prior and now you get to dig the best out of him when you drop your car with. He is very honest, upfront to customers to let you know what cost could be upon what he knows and what he can do best. He explained what fixes he will be doing upfront, cost estimate. He gave you peace in mind even before you drop your car. Now I can tell you that you can completely trust him that he will take good care of your baby. I have a 2010 Audi A4; it was diagnosed the engine coolant has leakage at the dealer, and suggested I replace water pump. Dealer quoted me about $1200. I wanted to get 2nd look and reference so I called Dubclinic. BJ knew what I was talking about immediately and explained to me why, and how he plans to fix it. This is even before I dropped my car. Now let me tell you he fixed issues, took good care of my baby, and moreover he saved me a few hundreds! I am so glad I came to Dubclinic and get to know BJ, such a great man that I can trust to let him work on my car.
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Christopher W. profile picture
Christopher W.
February 2, 2016
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Good service, up front about pricing, and clearly just trying to build a business rather than taking advantage of people. Tons of knowledge of Volkswagen/Audi parts and maintenance. It's a one man shop, so you know what you're getting. No one answers the phones, send a yelp message instead. I'll go here until he closes up or I leave the bay area.
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Solomon W.
January 24, 2016
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Bernard rocks!!! Had a bad oil leak he fixed it fast and at a good price also very complete stoked to have a good mechanic!! Highly recommended!! If you have a German car do it
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Alison H. profile picture
Alison H.
January 17, 2016
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BJ is a great guy who does fantastic work! Very personable as well. I called in but was unable to reach him through phone so decided to stop by and schedule an appointment. He shares a work space/garage with another shop that specializes in MINIs/BMWs. He had a slot available for my scheduled maintenance (oil change, replace air/pollen filter, align wheels, etc.) and his prices were great :-) A very honest man who does great work. Hopefully he doesn't get too popular! Will definitely stop by whenever my little Audi needs to be serviced (hopefully just for scheduled maintenance and nothing bad, haha).
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Christopher S.
January 11, 2016
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His business model is definitely to get lifelong customers - awesome and honest service at fair prices. I know a little about cars and he's got a great shop set-up. Will be back whenever I'm living in the bay area and in need of a mechanic! Chris
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Andy M. profile picture
Andy M.
December 31, 2015
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Bernard is the best. I took a used car for a pre-purchase inspection and he checked everything, showed me lot of stuff inside the car and taught me a lot. The price for the pre-purchase inspection was $50. Also, he was able to open a slot in his schedule for me even though I only called him one day in advance. I'm definitely going back to this place for future maintenance. Update: I ended up buying the car that Bernard inspected and two years later I've haven't had a problem. I've been back twice to Dubclinic for 40k and 50k service and Bernard has been as helpful and friendly as usual. Definitely will come back at 60k miles. Also, the new shop at 1300 Norman Ave is awesome!
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Lola D.
November 17, 2015
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I came in after having my car (1997 vw Jetta) stall out on me shortly after starting it. I called the shop and spoke to Bernard and explained what had happened. He was able to fit me in that same day. He was very thorough and checked many things. A few hours later he called me to tell me that I had bad fuel(I had pumped gas at a rotten Robbie the night before). He flushed out the tank and my car was up and running that afternoon. I am very grateful that he was able to diagnose and fix the problem so quickly. Bernard is truly a PROFESSIONAL and I will definitely continue to do business at his shop!
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Randall A. profile picture
Randall A.
November 16, 2015
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I recently moved to the Bay Area after a couple years break and was once again looking for a trusted independent shop to take my VW to as opposed to a dealership (VW Boardwalk). I had a shop that I religiously visited when there was a problem back down in SoCal, but didn't have that same shop here. Luckily, I found Bernard. He has extremely reasonable rates and is very friendly. I went in for a regular 50K mile service and I told him that I had a rear bulb out that I was going to replace later on in the day (I had bought bulbs to replace that and LED interior bulbs to replace OEM ones). He graciously offered to install all of them without extra charge, even after insisting that I should compensate him. He knows his vehicles well and has all the tools to work on it (VAG-COM, etc.). I'm actually surprised that this place doesn't have as many reviews and visits as regular dealerships. His place is tucked away in the corner under the signage "A&D Autowerks." He shares it with his partner who services BMWs and such. Bernard specializes in Audis/VWs/Porsche. So if you have one of those cars, go here. I can't comment on his partner though, because I never dealt with him. Great customer service and he has won my business for future dealings.
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Tim W. profile picture
Tim W.
November 14, 2015
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I came into DubClinic with a broken left rearview mirror, the driver's side seat railing broken (didn't move back and forth), the rear seat not folding, and an 8-year-old battery. Bernard is one of the friendliest and honest guys I've met. He was immediately able to find and explain the problems I was having. On top of which he repaired the rearview mirror (I had the replacement part). The dealership told me it would cost about $1000 parts and labor to fix the front seat, $500 for the rear, and $300 for the rearview mirror. Imagine my surprise when Bernard fixed it free of charge. I went in thinking I would have to spend more than $1000, and walked out only getting billed for a new battery (free installation). Bernard is a really good guy who wants to make sure you leave safely and knowing that he's giving you the best price possible. I still need to get the back seat fixed, but after I find the part, I'm definitely bringing it back to Dubclinic to install. One note is that the building doesn't have a sign (as of this writing) so it may be hard to find during non-business hours.
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Aldrin M. profile picture
Aldrin M.
November 7, 2015
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Excellent service. Bernard explained everything and made it easier to understand and charged me way cheaper than what other shops were charging and they didn't even know what was wrong. Had me in and out faster than he said.Place is very well recommended.
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Derek J.
October 23, 2015
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I don't have enough nice things to say about Bernard. We took our car here after finding getting the runaround from 2 local VW dealers. We found dubclinic on Yelp, and were taken aback by the great reviews. Now we understand. Bernard comes from a place of empathy and passion. While his diagnosis ultimately matched that of the dealers, he walked us through what was needed and most importantly explained why in a trustworthy and detailed manner. Beyond that, he saved us a bunch of money from the dealers quotes while at the same time providing better service. We will most certainly be taking our cars back and recommend him highly.
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Collin H.
October 8, 2015
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No wonder the reviews are so good!! Took our 2011 TDI here for oil change and fuel filter change. Did the full job while we waited and helped out with fixing a leak in the rear tire. Price was really reasonable! So much so that I had to check and make sure the fuel filter was even done. I like to do my own work but at these prices and service quality its simply not worth it.
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Eugene S.
September 2, 2015
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Went to Bernard for my GTI's 40k. He was very fast, as I dropped the car off at the end of the day on Saturday and he was done by Monday before noon (he's closed on Sundays). He uses OEM parts and he didn't charge for labor on actions that required minimal time and effort (visual inspections and pollen filter replacement). He even gave me a discount when he found out that I had come down from Berkeley. Fast, friendly, and reasonable!
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Michelle B.
August 25, 2015
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I have an 2002 1.8 turbo Jetta that was a total death trap before I brought it to BJ. For some reason, it would lose power while stopping, refuse to turn on, intermittently leaving me stranded in the most unsafe of situations. I poured a couple hundred dollars into diagnosing and fixing the problem at other shops in the South Bay, but the problem kept coming back and eventually got worse. I was mentally prepared to take a wrecking ball or flame thrower to my sad lemon of a car until I brought it to BJ. BJ is super nice and personable, which was really assuring since, when I first met him, dealing with my Jetta made me go almost blind with rage. He was really thorough in his first *and completely free* diagnosis of my car, and found that my battery's fuse panel was corroded to shit, something other shops and I missed, but he didn't since it's apparently a common thing with MK4s. He fixed it up, was awesome about calling me with updates, and checked it frequently to make sure another problem didn't pop up. Even though he was super thorough with the repair, he didn't charge me for labor because he said it was a "5 minute fix." A couple weeks after I got my car back from BJ, my car crapped out again, and BJ was super helpful, concerned, and eager to fix the problem. Again, free diagnosis; BJ kept it for a couple more days this time, and again was the bees knees when it came to updating me and explaining the problem with my car. Apparently, the negative cable connected to my battery found its way to the fan, which was splicing it open when the car was running... LOL definitely understandable how that would cause a car to be inoperable, but went undetected by me and at least two other shops!! Again, BJ's prices for the second repair were suuuper reasonable, and it felt really nice to finally find a mechanic who isn't all about the money. He even told me that if my car crapped out a third time that he'd personally get me a rental while he figured out the problem, and while I was getting in my car, I noticed he had fixed my busted AC without even mentioning it. Seriously the nicest human being ever. BJ is the man!!! Talk about turning lemons into lemonade :0)
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Natalie Le Z.
August 12, 2015
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Definitely my best experience up till now. Bernard is a very honest and helpful man.
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Nicola A. profile picture
Nicola A.
August 3, 2015
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Bernard is very knowledgeable and professional. I came in with a long list of items that needed to be taken care of, some through extended warranty, others just wear and tear. He took care of all the items, identifying an additional item I wasn't aware of that needed to be fixed (engine mounts) and worked through some paperwork issues with the extended warranty. Throughout communication was excellent, with Bernard clearly explaining the work that needed to be done, how long it would take, cost (very reasonable), etc.. I wish I'd found Bernard before - I will definitely be brining my Audi back here!! Highly recommended
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Dot M.
July 31, 2015
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I don't even know where to begin... If I could add stars, I would! We bought a used car for the teen. We've never owned VW's so we had limited knowledge based on our own research. I called Bernard to see if he could do a quick test drive and tell us his thoughts on the obvious transmission issue. He gave us incredible feedback and would not let us compensate him for his time. He was very gracious and honest. The next day we decided to buy the car and wanted to give him the transmission job. He made suggestions and was totally upfront about the price and scope of work (plus a guarantee on his work). The car runs great and his suggestions were cost effective for us. The price was more than fair and I cannot speak highly enough about this shop. Thank you for making the entire experience great! While his shop is a trek for us, we will only use this shop for any future VW needs. Excellent knowledge base and A+ old school customer service with integrity.
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Susan C.
July 30, 2015
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I visited Dubclinic for the first time today and am so happy I found this place! My Sportwagen TDI was due for its 40k service and Bernard quoted me a price that was about a quarter of what the dealer was charging. Since this was my first post-warranty service, I was pretty pleased I wouldn't have to shell out a ton of money. Anyway, I made an appointment for this morning, and though I had been told that the service would probably take a couple of hours, it was done in just one! Plus, Bernard was really honest, friendly and accommodating, working fast so I could get to work. I will definitely be back for any future car care needs. Awesome to someone who loves my car as much as I do!
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Silver P.
July 18, 2015
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Dubclinic is definitely a 5 Star Auto Repair Shop. I was really impressed with Bernard the Owner. He has great customer service, great car knowledge, honest and professional. This has been the best shop I've ever taken any of my cars to for the past 20+ yrs. Great Service at a very reasonable price!!! Thank you Bernard, Silver Panlasigui Sr. Milpitas, California
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Luke E.
July 9, 2015
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Amazing service, super helpful. Located and fixed the problem with my car in a few minutes on something that would have taken me hours to locate on my own. Extremely knowledgeable about many of the minute intricacies that can really make the difference when trying to do something the right way and get it fixed correctly the first time. Definitely recommend.
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Gunar P.
June 25, 2015
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My clutch wore out on my 2002 Golf TDI with 202K miles on it. Bernard was able to squeeze me in to fix it. He even worked late one evening to make sure it would be done on time by end of the next day. When I picked up my car, he explained and showed me the old parts. Super great service. He did a great job and turned it around quickly. My car feels like new again.
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Hua D.
June 20, 2015
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Very pleasant experience with Bernard. Bernard offers supreme service quality while maintaining the price competitive. He is spot on diagnosing issues, without evening charging a diagnostics fee when other places charge $120 ~ $195. Bernard gave me a ride back and picked me up after the work is done. He explains what the issue was and he has done in great details. He is candid in explaining where he makes money and sharing other aspects in life. Bernard will be my go to guy for any issues with my Passat. A bonus, he also handles Porsche cars -- I can go to him for any problem with either of my cars!
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Justin B. profile picture
Justin B.
June 16, 2015
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Dubclinic is fantastic! Bernard is really thoughtful and thorough. He took his time to explain everything to me very clearly. His prices are very reasonable and he is incredibly professional. I recently took my 2005 Audi A4 for a standard oil change and asked him to diagnose some issues. He found one problem very quickly and was able to correct it with no charge. He also explained some of the larger service issues that are pending, their costs, and informed me that he will continue to locate other sources for a part, which may reduce the cost of the service. I think I've finally found a good, honest, and passionate mechanic for my Audi!
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Eric A.
June 3, 2015
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I brought my Jetta here because of a problem with the charging system. Based on my own diagnostic testing with a multimeter I figured that the alternator/regulator was probably bad. Bernard carefully listened to my description and was very clear on how he would confirm and what my options would be. I've taken cars to over a dozen shops and I can tell right away if a shop is trustworthy and honest and will be a pleasure to work with or if it will be a typical painful experience. With Bernard I knew he'd be the former. I'll be brining all my cars back to Bernard for all my repair/maintenance needs.
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Nelson Y.
May 26, 2015
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A week ago I brought my 12' CC in because of friend's referral and good reviews on Yelp. Bernard provided superb service in 30K maintenance and fuel injection cleaning. Recorded a video for me as I was not able to stay on scene. Also he jacked the car up and tightened / lubricated the bushings when I asked him about some occasional squeaking sound from my suspension. He is knowledge-able, easy to work with, and willing to run extra miles to help you upkeep your car. I highly recommend him and this place.
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Antonio A.
May 26, 2015
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Bernard is flat out a class act. He will be straight up with you, and let you know your options. He's honest, and does his VERY best to make his customers happy. Most important he KNOWS what he's talking about. If you have a VW and need a reliable, honest mechanic - do NOT hesitate to call Dubclinic. You will not be sorry!
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Jasmin C.
May 22, 2015
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Bernard is AWESOME! Will definitely come back and recommend to everyone :-))
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Nicholas R.
May 17, 2015
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This place is awesome!I found Dubclinic on Yelp after Stevens Creek VW was going to charge $165 just to diagnose what turned out to be two burned out headlights. Bernard was quick, helpful, and honest. He diagnosed the issue and actually repaired it for about a quarter of the cost of just what the diagnosis would have been at Stevens Creek. They can be difficult to find since there is no signage. Just look for A&D Autowerks. Bernard has my business for any future maintenance and repairs.
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Thomas B. profile picture
Thomas B.
April 18, 2015
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Bernard at Dubclinic is the definition of great customer service. I brought my GTI here for its 50K service after getting an outrageous quote from the dealer. Bernard offered to do the same service for a much more reasonable price. He was able to get me in the next day and get my car back to me in no time. Not only that, but when I told him I would be taking an Uber to work, he offered to ride with me and drive my car back so I wouldn't have to pay for the Uber. What more could I ask for? I will definitely be back to Dubclinic for service or (knock on wood) repairs on my GTI.
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Angela T. profile picture
Angela T.
March 29, 2015
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I had a transmission problem and I'm so happy I went to the dub clinic to get it fixed I was able to get it fixed in less than a week. Definitely know now if I ever have a car problem Id come here. Great customer service
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Shijie F.
March 4, 2015
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New to CA and our VW R32 failed the smog test--two times! First time we were told we needed a CA-approved sticker for the cold air intake. Sure, we spent two weeks researching VW shops, ended up somewhere in Campbell (far drive for us), and finally installed a new cold air intake. After we passed the visual inspection, we failed the functional test. WTF#*&^?! We believed it could be a simple fix, but had no idea how long and how complicated the process would be. Called a few reputable places specializing in German cars based on their 80+ positive yelp reviews. One place would charge $64 for diagnostics alone and works restrictive hours, another place would allow us to hook our car to Vagcom for free but does not discuss the issue further on the phone, and the third place--I need to send an e-mail to spell out the problem. Haphazardly I found Dubclinic. Called Bernard. Spoke to him on Monday. Dropped the car off on Tuesday morning. Problem was solved and the car passed smog inspection by Tuesday noon. Charged us nothing for the diagnostics and the troubleshooting. When we picked up the car, we paid $50 for the smog inspection (done by the shop next-door) and picked up the paperwork. Our R32 is ready to be a Californian finally! Really happy that we found Bernard. He is able to help us out so efficiently and so earnestly. We will definitely come to him for our future services! Note: I'm not sure if Dubclinic is independent of the "A&D Autowerks." We found Bernard in the shop under the sign of "A&D Autowerks" and he was the first to open the shop in the morning when we picked up the car. A&D Autowerks, by the way, also has high ratings on Yelp.
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Fernando T.
February 28, 2015
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Just got my 2006 Audi A6 wagon back from Bernard. I took the car to him to fix numerous issues and maintenance items. Bernard is extremely knowledgeable, of the highest integrity and says what he does and then does what he says. He takes the time to explain the issues and fixes. If something requires more investigation, he'll say so and then gives you options of what can be done. I consider myself very lucky to have found such a competent mechanic. After dealing with dealerships, who don't know how to fix anything any more ( just replace) and other suspect outfits, Bernard is a breath of fresh air. He has the knowledge and experience to FIX issues, not just replace with crazy expensive parts. If you own an Volkswagen or Audi requiring repair or maintenance, do yourself a favor and pay Bernard a visit. He may just be able to save you big bucks, while doing a very nice job. I have found my go-to mechanic for my Audi. While his main experience seems to be Volkswagen/Audi, I would not hesitate to take other vehicles to him. Absolutely fantastic. Dubclinic is located between Tan's carwash and the China way restaurant just before Lawrence Expressway when heading west on El Camino. Bernard is in one of the shops towards the back.
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Donna B.
January 26, 2015
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This is an update. I have continued to use Bernard for various issues with my 08 Audi and he continues to be one of the best. I moved here two years ago leaving an incredible mechanic Sergei @ Edge Motors in New York and have been blessed to find such an honest man! He has been available for some small issues and then I had the dreaded check engine light keep coming on. The dealer and many other shops would have dragged me over the coals. Not Bernard! He researched the problem found it to be a relay and solved my problem. In addition charged me less than he originally thought! Because of this integrity, I am sure he will prosper! He has just gone full time in his repair business and has moved into a bigger shop. When in need, check out this HONEST mechanic.
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Brook D.
January 19, 2015
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Probably the best experience I've ever had with a mechanic! My daughter's 2001 VW Beetle needed a timing belt replacement. BJ did the work for an incredibly reasonable price (less than he quoted) and suggested some other things (water pump, serpentine belt) that the car needed to have checked. Dub clinic's communication was perfect! BJ took the time to carefully explain issues and options for keeping the car in top running order. He also alerted me to future maintenance needs. There was never any pressure, just genuine concern about the safety and reliability of my daughter's first car.
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Rammohan A.
August 12, 2014
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BJ is "the best" mechanic in bay area! I'm not kidding, he is "the best"! Even if you are using some other service, go talk to BJ once. He'll save your car and save you 1000s of dollars. My car had been in good hands. He knows everything about VWs and Audi cars. High rated technician. BJ is the only reason I haven't sold my car yet. Every repair he does with passion and it is always perfect!
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Noel E.
February 11, 2014
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Want your ride fixed the right way the first time around with no BS and no wasted time? Then hit up BJ at Dubclinic. BJ is a VW/Audi specialist that will give you top notch professional service. Highly recommended.
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Sylvia D.
February 11, 2014
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Couldn't be any happier with Bernard (aka Bj) of Dubclinic. Always gets the job done RIGHT and with INTEGRITY. Considering I always hear horror stories about mechanics not being honest....well this is guy proves em' wrong. Not to mention my car runs excellent after he's done maintaining it and I never have to come back twice. I have an Audi 2007 Wagon and it runs in excellent condition because I trust that Bj always gets it back on the road safe and sound! You shouldn't hesitate to give him a call and trust him with all your future auto work! Thank you for being FREE of deceit, nothing better than that!
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Cherish D.
January 17, 2014
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I just got my car back and I can't tell you how thrilled I am with how I was treated. Not only was my car cared for by BJ like it was his own but so was I. He went above and beyond to make sure my car was running smooth again. He replaced parts that were on their last leg and didn't even charge me extra. He had my car ready in a timely manor and even filled my tank. Being a woman, sometimes its hard to know who you can trust in this industry but BJ is an honest man. I am so thankful for you and will come here every time!!!
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esther y.
November 5, 2013
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People who own German cars (VW, Audi, and BMW) can finally exhale, here is your mechanic. This guy is a consummate professional. I can't wait to send my friends as they will surely owe me after this referral. Very honest and integritous business/work ethic. He would not even let me give him a tip??!! Like, wow. Really? That is someone who is working to gain and keep his customers. He made the time to work on my car ASAP and charged me less than 1/2 of what others would. If the other mechanics even had all the equipment this guy has. He takes pictures of his work to SHOW you what he is talking about and takes the time to explain EVERYTHING. WOW. I have gone to 2 other mechanics and they both reported falsely. He is a German car yoda. I am SO HAPPY I have found him as my mechanic. You don't even know. I love my turbo cars and I love the German cars. And now I have a mechanic who doesn't look for an excuse to set me back 100s of dollars. GO TO HIM!
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mackenzie k.
October 21, 2013
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Bernard (BJ) from Dubclinic is awesome. My car broke down over the weekend, which is a bummer because I live a couple hours away from the bay. He let me know he was too busy to help me Saturday evening, but he showed up right on time on a SUNDAY. He was up front about all the paperwork and costs and let me know what he was doing every step of the way. Very nice guy. In a little over two hours my car went from dead to humming along like nothing was ever wrong, and that time includes him retrieving parts and coming back. Thanks man!!
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Nadia M.
October 1, 2013
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Love that I can count on Dubclinic to fix my car. Not only are they reasonably priced and honest, he gets my car done as soon as he can. I always feel assured my car is in good hands.
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Bani S.
September 22, 2013
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Up until today I thought the term "honest mechanic" was an oxymoron. My A4 needed to have a serpentine belt replaced so I gave BJ a call. He was able to squeeze in a spot into his already busy schedule and got my car fixed and back on the road within two hours of my call. He pays great attention to detail, has a dozen years of experience working on VW and Audi cars, and is not satisfied until he has solved your car's problems. At the same time, he is completely honest about what is and what isn't important to get fixed. I only wish I knew about Dubclinic years ago. It's pretty safe to say I'm never taking my Audi anywhere else but here from now on.
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Gigi B.
August 27, 2013
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Reasonable prices, honest and knowledgeable, I would trust Bernard to fix anything on my Jetta. He really knows his way around a German car. I would recommend him to all my friends and family. I fell in love with my 13 year old Jetta again! It handles and performs like new.
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Daniel K.
August 13, 2013
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Last Saturday I stopped by Dubclinic to have an oil change and short shifter install performed on my jetta. Right from the start BJ was professional and courteous. I am always skeptical about mechanics, but he was honest and his prices were very fair. Being a petrolhead myself I had so many questions about my new car and BJ took the time to answer all my questions. HIs service is top notch and his knowledge makes me feel very comfortable about BJ working on my car. If you haven't found a mechanic for your Audi or VW I strongly recommend that you take it into Dubclinic. Thanks BJ, the short shifter you recommended and installed on my car made my driving experience much more pleasurable.
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Joseph R.
June 29, 2013
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Thanks BJ for such a fast and efficiente repair!! Most repair shops and especially dealerships cannot compare to your prices and more importantly your compasion, that really makes a customer feel good. You will definitley be hearing from me for all my future repairs and I'll be sure to spread the word to all my Vdub friends. Dubclinic is the place to go for all your VW and Audi Repairs!! Thanks again!!
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Shannon P.
May 11, 2013
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I took my 95 Nissan Maxima in on the weekend and had Bernard look at a mysterious misfire issue. The engine was idling rough and was jerking and shaking when driving at certain speeds. I was on the verge of selling the thing after spending $1700 on it in the last few months with my (now former)mechanic and being left with more issues than when I first brought it in. I was referred to Bernard and was told he was good - so I figured I'd try one more time to at least diagnose the issue. He was very professional and courteous and I was able to relay all the info. about my problem and what had been tried/done to the car up to that point. Using this, in about an hour he was able to diagnose and fix the problem - something my old mechanic wasn't able to do in 2 days. It turns out the old mechanic actually caused the problem by forgetting to reinstall a very simple, cheap part when working on my spark plugs! Oh, how I wish I'd taken my car here in the first place. I was very pleased and impressed with Bernard's skills and professionality. He is easy to communicate with and took the time to explain things out to me. Actually taking me seriously and listening to what I had to say, like a detective with a hunch he was able to get to the bottom of the problem very quickly. This is what a mechanic should be like. I'll definitely be taking my car back here in the future.
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Natasha M.
April 23, 2013
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I feel very lucky to have stumbled across BJ at Dubclinic. I am more than impressed with the service and knowledge offered here. If you are looking for an honest mechanic with exceptional customer service, then go to Dublinic :o)
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Howard H.
February 22, 2013
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High quality professional services. Every experience I have had has been positive, and I'll be using Dubclinics services exclusively for any work on my GTI.
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Sergio B.
January 25, 2013
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Highly recommended. He gives very competitive prices, it is flexible with time and delivers on time. I was able to afford his services in comparisson to those offered by the dealer. He gives you different options and he takes into account your budget. It really worth.
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Donald P.
October 20, 2012
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I've written reviews mainly concerning auto repair. This review is one of those reviews that is a pleasure to write. Writing down a factual summary of an experience with a business that is preceded by the same feeling one gets before extracting bills for a well-deserved tip after a fantastic dinner. You WANT to write the review. At the same time, I admit to a feeling that if more people find this gem of a mechanic, it comes at the expense of my own accessibility to his schedule! The facts: SUMMARY My highest rating. I'd recommend DubClinic to my family and my Volkswagen is married to this shop. This review is based on the following completed and in-process repairs: VW Jetta coolant system service, engine rough running diagnosis, spark plug and MAF sensor replacement, suspension control arm replacement, electrical charging system diagnosis, interior repairs, failure to start diagnosis and repair (see below), and - for a Ford truck (engine repair). I have had multiple interactions with DubClinic. EXPERTISE This business is the brainchild of an experienced technician who is deeply connected to Volkswagen dealerships and parts suppliers. I am a backyard car hobbyist. I have built engines for many types of cars including multiple Porsche and VW types. The owner of DubClinic has proven to me that he has the certification, training and knowledge that goes beyond what I've experienced at VW dealerships. Example? I could not start my Jetta. I diagnosed every system and finally engaged DubClinic. Not only did he find the problem fast, he knew that a certain bay area dealership installed a superfluous anti-theft ignition disablement system, the years they installed them and the wiring for that system. He has an outstanding set of diagnostic equipment and is solid technically. DubClinic is also doing diagnostic work on my Ford truck. From an expertise and experience perspective, I would characterize this as a business that one loves to see get formed - especially for VWs, which are under-served by excellent mechanics - a factory trained tech who has amassed so much experience and is so good that he can't miss by forming his own business. That sums it up where expertise is concerned. CUSTOMER SERVICE Flexible. In two cases, he came to my place of work on short notice. (try that with a dealership) Honest as the day is long. I leave him with keys and the car (with things in it) and I worry more about unexploded WWII torpedoes at the bottom of the Pacific ocean than I do about whether my car will come back clean and in working order. Calm level-headed technician with a penchant for explaining things - never in a hurry to get to the next customer until all questions are asked. TIMELINESS Never fails to be on time. He has never made an estimate of work that was not completed on time. PRICING/VALUE A virtue. DubClinic has access to OEM parts and is knowledgeable about the aftermarket, including who makes the parts for VW. He offers a choice and recommends intelligent options to save money. I saved over $100 on my MAF sensor replacement and am using the same part that VW buys (and sells at twice the price). This is especially appreciated because of the sometimes outrageous prices that the dealership charges. A critical trait that I look for is a technician who can reliably tell me when an OEM part is required or when an aftermarket part will do just as well for far less cost - and more important, which aftermarket manufacturers can be trusted. That's one of DubClinic's strengths. AREAS for IMPROVEMENT DubClinic could definitely do more to get known. I live in the north bay. Here's irony: How did I find DubClinic? By recommendation from a VW dealership mechanic. To that mechanic, I say: Thank you.
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Frankie A.
October 3, 2012
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Thanks BJ...got my girlfriends Audi timing belt done about a week ago. Really knowledgable on Audi and VW's. I totally recommend him to work on your VW or Audi, he's quick and will get you back on the road in no time having you feel secure about your car.
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Nick H.
September 21, 2012
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I have had ALL of my VWs repaired with DubClinic. I have never had a better and more knowledgeable mechanic work on my cars. I always get honest answers to my questions and prompt solutions to any and all of my concerns. I will continue to bring all of my vehicles to DubClinic. You do a great Job!